ESSAR CONSTRUCTION INDIA LTD

GLOBAL SOURCING DIVISION

Standard Operating Procedure

For
Training & Development

Prepared By: QMS Coordinator

Signature: A*
Approved By: Head of Department
h-
Issued To:
@?I*
gcdrRc" I Date: - a/a 1 08
Signature: p
Issued by : Manage Designation: -

Signature: Signature:-
 GLOBAL SOURCING DIVISION

I I

Rev No. Description of change Author Reviewer Date of Revision

01 Formatting & incorporating QMS Coordinator HOD 7.06.08

changes required as per
observations from pre-
assessment audit

REFERENCE DOCUMENTS

Document Number Document Title

GS.MUM.MGR.AQM.01 Essar Constructions Ltd Quality System Manual for Global Sourcing Division

PROCEDURE FOR TRAINING & DEVELOPMENT OF PERSONNEL I N GS

1. PURPOSE
Purpose is to establish the procedure for trainings & developments of personnel from

I Global Sourcing to irr~provethe quality of the individual in his present and future jobs

I emciently and effectively in pursuit of achieving the Organisational goals.

2. SCOPE
The scope of this procedure is limited to training need identification, preparation of the
training calendars, arranging the trainings, analysing training feedbacks & effectiveness.
3. DEFINITIONS

4. RESPONSIBILITIES
HR - Preparation of the training calendars, arranging the trainings & analyzing the
training feedbacks & effectiveness.
Functional Heads - Assist HR for training need identification & analysing the training
effectiveness.
 GLOBAL SOURCING DMSION

5. DETAILS OF PROCEDURE

1. Training needs given under format No. ~$':fi@iff~@~{~pd6Z&l~

are identified, through
Performance Management System (PMS) and during the discussions of competency
mappings of individuals with the Managerial staff in co-ordination with HOD'S and line

2. I n case of new recruitments, the interview evaluation provides the information related to
training requirements if any. Also the functional HODs provide any special training
requirements t o HR in the prescribed format.
3. Once the training needs are identified a Training calendar given under format No.
@@%76@@@mT!$@2f is devised against which programmes are organised with the help
. of the internal / external faculty at the Units. Guidelines from HODs, training schedules
from Essar Learning Center are considered during training calendar preparation.
4. Training can be provided on the job or arranged. I n case of any specific specialist
programme is required for giving necessary inputs to the concerned individuals, the
concerned employees are sent to various Professional Training Institutes/programs.
5. 'The participants attending various programmes are required to submit copy of
certificates issued by the institute/faculty and submit a feedback report of having
attended the programme. The attendance sheet &@@@$%$!#,~?%8@@3 & training feedback
-r %- <,..
c-+,=a4. q-. , --
G~,MW+H~~&P&'$$@?~
are maintained by the HR team.
6. Post training evaluation is carried out on the participants having attended the said
programme and are assessed on their performance after a given time frame. Efforts are
made t o ensure that the participant has attained the desired level of training and if not
they are provided retraining on need based.
7. The effectiveness of the training provided is evaluated by the HOD, after a period of
three months of having undergone of said Training programme by the employee, which is
given under format No. ~S'~@@&&fl@!@3%@s5
ESSAR CONSTRUCTION INDIA LTD
GLOBAL SOURCING DIVISION

Identification of Training needs

of employees (PMS & Sup
Feedback)

< Annual Training

Calendar with
Training Schedule >
Intimation of Training Programmes to
concerned employee
1
Nominations received Training
from HOD'S1 F Programme
Functional Heads Conducted

Post Training Programme

Feedback report

Training effectiveness
report by concerned

r \

Re training if required
I I Document No.:
ESSAR CONSTRUCTION INDIA LTD
GLOBAL SOURCING DMSION
IGS-MUM.HRSP-02
9001:2OoO Clause :6.0 07/06/2008
I I
mae: Training & Development
I Page 5 of 5
II
6. RECORDS

Sr.No. Name of Records RecordsNumber

1 Training Needs GS.MUM.HR.SP.02.FOl

2 Training Calendar GS.MlIM.HR.SP.02.FO2

3 Training Attendance Sheet GS.MUM.HR.SP.OZ.FO3

4 Training Feedback GS.MUM.HR.SP.OZ.FO4

5 Training Evaluation GS.MUM.HR.SP.OZ.FO5

- -
 ~ 5 5 4 ESSAR CONSTRUCTION (I) LTD- GLOBAL SO

INameof EmplOya
Supervisor.
Designation:

Dept:?&ning and co ordination Emp. No.

I
Tralnlng Required
Competencl- Competency detalls Rating Remark for
Essar capabllitie 1to 5
Able to accept the change in work
Enterpreneurial enviornment, Able to adjust with
orientation 1. Change management changed enviornment
Open for new ideas, able to accept
viewpoints of others. Able to work
2. Valuing and leveraging with people from different
.diversity backgound.
Dem-es egarness to
participate in activities, able to make
3. Initiativetaken first move
Able to Generate/ develop new
4. Innovation ideas, Out of box thinking.

Nurturinq .I.
Continual learning shows egarness to team new things
-- -- has ability to perceivethe emotions
of one's self, of others, and of
2. Emotional intelligenoe groups.
Operational 1. Knowledge of different types of
Excellence equipment and their specification.
2. Knowledge of commodity wise
. global vendor base.
3. Knowledge of international
standards required for specialized .
item.

4. Knowkdge of financial terms and

condition for LC.taxation and duties.
5. Knowledge of software: SAP,
primavera.
1. Striving to cater
Customer focus customers requirement
2. Ability to develop and
maintain relationship with
internal and external
customer
Please indicate your rating rangingfrom 1to 5, the rating scale is described as below. The rating 3 and below 3 will be considered a
Training Needs. 5. Know the subject very well and can teach others 4. Know the subject well, able to implement on the job 1
supervision 3. Know the subject well, do not need 2. Know the subject but needs supe~sion1. Donot know anything of the subjc
I
l ~ ~ n a t uof
r eHOD Signature of Supervisor I
 ESSAR CONSTRUCTIONS (INDIA) LTD.
A positive a++itude
PROGRAMME ATTENDANCE SHEET
- P

TARGET GROUP:-
Tlme
Location:

4
Page 1 of 1
 1 f f ! r n W 4LTD.
FEEDBACK FO CONTROLLED COPY
--

NAME OF THEPROGRAMME

FACULTY'

NAME COMPANY

EMP NO LOCATION

PROGAMME DETAILS

01. Please rate objectives of your attending and how far they have been realized.

SI Objectives Excellent Very Good Good Satisfactory Poor.

'
01. To provide a deeper
understanding of behaviourial
and Managerial approaches
to achieve greater
effectiveness in work
- situation.
02. To develop specific skills to
enhance individuals
contribution to the growth of
the organization
03. To analyze, specific
-

Managerial problems and

provide an opportunity for
sharing experiences of
participating executives.

02. How would you rate the overall design and delivery of the programme.

SI 0bjectives Excellent Very Good Good Satisfactoiy Poor.

01. Conceptual Framework

Q2. Area & subject coverage

03. Sequencing of topics I

sessions
04. Clarity

05. Distribution of Time among

various components of the
course
06. Relevance of reading
material
 03. Please rate the effectiveness of the following pedagogical m
programme.

SI Objectives Excellent Very Good Good Satisfactory Poor.

01. Lecturebyfaculty

02. Interactive Discussions1

Workshops, case studies
etc
03. Audio Visual Aids
04. Reading materials

04. Faculty Rating (Answer against the faculty for your programe)

SI Name of the faculty Excellent Very Good Good Satisfactory Poor.

01.
02.

05. f acilites

06. Syggestions.