Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
• Conduct rules differ from service to service. example All India services
have their own conduct rules, central services have their own rules and state
services have their own rules.
• Here goes the list of some conduct rules (not-exhaustive), that should
help you write the case studies related answer in a right direction.
• office life
• public life
• financial life
• personal life
Work related
• Must not engage a private person to perform his official duties. (see
case study at bottom)
• Unauthorized absence from duty=misconduct. (see case study at
bottom)
• Cannot do social / charitable service during office hours. (see case
study at bottom)
• Must finish his assignments within time and quality limits.
• Must not to adopt dilatory tactics or wilfully cause delays in official
work.
• Needs to show respect, courtesy, cooperation to everyone.
Sexual harassment
Must not discriminate agains working woman. Must not indulge in sexual harassment-
including
• Must not join any employee union/ labour union without government
permission.
• Must not threaten to go on strike to meet his demand / demand of any
other Government servant
• hunger strike, refusal to accept salary, non-cooperation with superior
officer and other ‘satyagraha’ type activities also forbidden.
Generic
Public honor
Suppose public/press has made some remarks against him for his official conduct. He
cannot file defamation suit against them or make press statements, without
government permission.
Freedom of Speech
• Shall not divulge information he got during his official capacity-to a
third party- except under good faith or when required by the law / departmental
rules.
• shall guard the official secrets. (Except where RTI applies.)
• Shall not make any public utterance that would embarrass relations
between
• union vs state
• state vs state
• India vs foreign country
• executive/judi./legislature
• Criticizing any policy of union / state government.
• Needs government permission before publishing book / writing in
newspaper / appearing on TV – radio EXCEPT literary, artistic or scientific
character.
• He shall not do above things even anonymously or pseudonymously.
Politics
@Office
Sharemarket
Private trade
Loans related
Property related
Must furnish details about movable or immovable property bought/sold by him or his
family. (including purchase, sale, renting, leasing, mortgage, gift.)
employee rank
class 3, class 4
class 2, class 1
head of the department.
family=any person bound to him by blood / marriage, and wholly dependent on him.
Marriage/family
• Shall not use his position or influence to get job for his family member
in a public/private office.
• needs government permission before his son / daughter to gets job in
any private undertaking that has official dealings with government
• make all attempts to deter his family member from joining any
organization that is involved in subversive/ criminal activities.
• must inform his departmental authority, if he is working with/under a
government servant who happens to be his relative.
Gifts
Cases studies
hint: Yes, Suspended employee is not entitled to full salary- he gets subsistence
allowance only. Therefore Prem’s written order is valid, irrespective of how corrupt
Prem Chopra himself is. Dev must not apply his ‘best judgment’ in such situation. Dev’s
decision of giving full salary to suspended employee= insubordination and causing loss
to public exchequer.
hint: Dev must not engage a private citizen to perform official duties. Because such
private citizen is not bound by the conduct rules, he can play mischief and bring
disrepute to DevAnand’s office.
Unauthorized absence #1
• Dev recently cleared UPSC exam and got allotted to Revenue service.
In his first posting itself, He is shocked by the level of corruption in the
department. His juniors and superiors are stonewalling all of his attempt to
provide honest administration. Dev is frustrated, decides to re-appear in UPSC
exam again to become an IAS/IPS/IFS hoping he’ll have more freedom there. He
stops reporting on duty. Boss Prem Chopra is happy that ‘headache’ employee is
gone- continues sanctioning DevAnand’s full salary, takes no action on Dev’s
unauthorized absence from duty.
hint: Unauthorized absence from duty = misconduct. Both are guilty of wasting public
money.
Unauthorized absence #2
hint: Unauthorized absence from duty = misconduct. Both are guilty of wasting public
money.
Satyagraha
• Same case like earlier. DCP DevAnand failed to arrest the Don despite
all good faith. Commissioner Pran reprimands DevAnand in front of his staff for
this #Epicfail. Dev feels emotionally hurt, goes on a hunger strike demanding
apology from the commissioner.
hint: cannot do social work during office hours. It doesn’t matter how noble Dev’s act
is. Because taking cue from him, even other lazy employees may also run away after
lunch, in pretext of doing social service. Thus, in the long run, this will break entire
work discipline in the office.
hint: cannot demand funds/charity like this- even for good cause. Both guilty. It
doesn’t matter how noble and honest Prem is. But taking cue from him, other employee
might also start doing same- for personal use (e.g. need money for son’s cancer
operation) and DevAnand will have hard time preventing them-will cause resentment
among staff, will break team spirit.
Just because computer is not working
hint: Nothing prevents Prem Chopra from making a manual receipt of complaint. This
is dilatory tactic/work evasion. Public offices have functioned even before the invention
of computers and internet. Conduct unbecoming of a government servant.
Misc. cases
hint: Dev should not allow her wife to make any investment/renting/leasing that is
likely to embarrass or influence him in the discharge of his official duties. Irrespective
of what Prem Chopra promises.
• Young steno Helen comes to office wearing t-shirt and jeans. Boss
DevAnand orders her to go back home and report in Saree/Salwar only. Helen
directly goes to high court and files writ petition.
hint: Directly going to court for grievance redressal without exhausting remedies in
departmental hierarchy= misconduct. (i.e. Helen should first complaint to Dev’s Boss
about the office dress code.)
hint: Dev should avoid this type of frequent hospitality from a person he has official
dealings with.
In the next article, we’ll see various types of enquries and case studies related to them.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+++++++++++++++++++++++++++++++++
Complaints: sources, types, actions, case studies
Prologue
Sources of Complaint
An officer comes to know about any misconduct/ mischief of his subordinates via
complaint. Here are the major sources of complaint:
pseudonymous
Contains name and address but no person exists on that given address.
From Whistleblowers
if the employee wishes to unearth scam in his department without disclosing his own
identity, he should
If CVC receives such letter, it’ll be treated as whistleblower. CVC will order the inquiry
against department/PSU- without disclosing identity of the whistleblower.
Oral Complaints
• While normally a public servant should to address all the instruction,
communications, order through proper official channel and writing.
• However, there is no objection in entertaining a direct oral complaint
about corruption or other kinds of malpractice.
• All the genuine complainants should be given protection against
harassment or victimization.
• Whenever a public/staff member furnishes any information orally in
confidence, the confidence should be respected.
At the same time, an Administrative authority cannot shy away from responsibility just
because nobody made a specific complaint for example:
Vigilance hierarchy
@Union
@State
• CVC=>CBI
• They look after vigilance/corruption matters in all ministries,
departments, PSUs, Nationalized banks, sci-edu-culture etc. bodies, funded by
the Union Government.
• All such departments/PSUs/Bodies have a vigilance division- headed
by Chief Vigilance Officer (CVO).
• This CVO maintains liaison between department vs CVC (+CBI).
• +/- Lokayukta
• state vigilance commission=>Anti-corruption bureau (ACB)
• Vigilance division in each department.
in all such Issues, vigilance division will decide future course of action which is:
conduct enquiry by itself /departmental officers/ CBI/ ACB depending on jurisdiction
and gravity of allegation.
• Absence of vigilance angle = does not mean that the concerned official
is not liable to face the consequences of his actions.
• Even if no vigilance angle is present (or proved), official will still face
disciplinary action under the service conduct rules that we saw in previous
article.
Anyways, so far we saw complaints involving vigilance angle. Now the other types:
Administrative angle=>
vigilance/criminal angle=>
we’ll see about them in detail, in the next article. for the moment, let’s check some case
studies
Case studies
Complaint: Prem Chopra has acquired a large farmhouse in another state using ill-
gotten money from contractors. Then blah blah blah…
WRONG APPROACH
RIGHT APPROACH
• Dev should file RTI to the land record office of given state to find
ownership of the farm house.
• Should personally visit that farmhouse and inquire the neighbors /
chowkidars / real estate agents about the owner.
• should seek explanation from Prem
• Should immediately suspend Prem Chopra and order inquiry.
• Disproportionate asset= vigilance angle. Dev should forward the
complaint to vigilance division=>ACB.
• ACB will first launch discreet enquiry for disproportionate assets,
once substantial matter is found, they’ll lodge FIR, make raid on his house, bank
account, lockers and his game will be over. He’ll be prosecuted under prevention
of corruption act.
• then, Dev should suspend him=>launch disciplinary action.
WRONG APPROACH
RIGHT APPROACH
WRONG APPROACH
RIGHT APPROACH
RIGHT APPROACH
if police arrests Prem Chopra, then Dev should transfer/suspend him and order
departmental inquiry for violation of conduct rules.
• Prem sold me his old laptop knowing fully well that it was faulty. Now
laptop stopped working completely. I asked him to return money but he refuses.
• Prem is living as paying guest in my house but has not paid rent for
last three months.
+Ranjith also mentions how desperately he needs money for his younger sister’s
wedding / ill mother’s cancer treatment and requests DevAnand to cut money from
Prem Chopra’s salary and give it to him.
WRONG APPROACH
RIGHT APPROACH
• Dev should immediately callup Prem and seek his explanation / make
preliminary enquiry by himself and make payment to Ranjith from Prem
Chopra’s salary.
• These matters are outside Dev’s authority. He cannot directly cut
money from Prem’s salary and give it to Ranjith.
• He should advice Ranjith to seek relief from court.
• If court rules in favour of Ranjith, Dev could initiate disciplinary
action against Prem Chopra for violating conduct rules.
Whistle-blowing
Dev is an under-secretary in coal ministry- well known among the staff as an honest,
upright officer. One day GuruDutt, the PA to Coal minister comes to see him. Guru
talks about a secret deal going on between the minister and certain industrialists for
allotment of blocks for hefty bribes….how the secretary and upper echelon of
bureaucracy is also involved in this scam. Guru also shows him incriminating
documentary evidences that prima facie prove all of his allegations. However Guru
fears reprisal and hence afraid to lodge complaint. What should Dev do?
wrong approach
• Conduct Rules
• sources of complaints (about misconduct / corruption)
Now time for different types of enquires and investigation and the prevention of
corruption Act.
Preliminary Enquiry
Wrong approach
Right approach
DevAnand should conduct a preliminary enquiry to ascertain the facts…If prima facie it
appears Prem Chopra involved in a wrongdoing then……blah…blah…blah…
so what is this preliminary enquiry and how is it different from regular departmental
inquiry?
No protection to Accused
Cautions
Bogus Complaints
Discreet Enquiry
In case of All India service member (IAS, IPS, IFoS) serving in State: – if discreet
enquiry finds something fishy, then:
^this is the mechanism in Andhra Pradesh. Other states may have some differences in
the technicalities.
• CBI also needs to follow similar action while investigating AIS officers
on deputation to central ministries/departments.
• As you can see this mechanism is meant to protect the honest officer,
but often becomes an obstacle to deal with even guilty AIS officers.
• The secretaries don’t clear the files immediately, empires within
empires, have a feudal mindset to protect their underlings= matter kept pending
for months and in the meantime guilty Officers get the opportunity to temper
witness/records/evidences.
Regular Enquiry
Surprise checks
• ACB/CBI can carry out surprise checks of offices known for rampant
corruption. (Depending on their jurisdiction.)
• Following places are the first target of surprise checks:
• revenue- earning offices: sale tax, excise, octroi related
checkposts
• expenditure- incurring offices: pension, treasury, accounts office
• Focal points with direct public contact: e.g. tehsildar, patwari,
RTO, passport, social welfare etc.
• These surprise checks have dual objectives
• preventing the malpractices
• Punishing the guilty.
Now time for (formal) investigation. But before that, need to look at Prevention of
corruption act (PCA). Because formal investigation starts when FIR is registered under
PCA.
offices funded by
CVC=>CBI
State government
Special judges
offense
min. jail
maximum
+ fine?
Public servant taking/demanding bribes for doing official work. (even person expecting
to be a public servant is covered)
6 months
5 years
yes
middle man taking/demaing bribe for any public servant
6 months
5 years
yes
public servant taking valuable things, without consideration from a person he has
official dealings with.
6 months
5 years
yes
6 months
5 years
yes
With respect to PCA Act, following officers can investigate crime AND can arrest people
without warrant from magistrate.
Types of Offenses
Cognizable
Non-Cognizable
Police officer need not wait for the court orders. Has to start the investigation
immediately.
Bailable-Non Bailable
Bailable
Non-Bailable
• after arrest the accused can apply for bail to the police station officer
itself.
• The officer grants bail after obtaining proper sureties.
Police have to produce the accused in court (within 24 hours of arrest).Court decides
following
• send him police custody
• send him in judicial custody
• Give him bail.
Example forgery, defamation.
example murder, dowry death, rape, robbery etc.
What about bribes?
offense
cogni/not
bail/not
Non-bailable
Non-bailable
You can read more about all the offenses and their classification
here: vakilbabu.com/laws/Classify/Classify.htm
Anyways back to the topic: we’re seeing the prevention of corruption act. we saw its
applicability, the special judge, the investigating officers – now time for actual
investigation
(Formal) Investigation
BTW, it is necessary for CBI/ACB to register FIR before laying traps for catching bribe
givers/taker. we’ll see more of that under Trap related article later.
Case Diary
Recall that case study in UPSC’s official sample paper for ethics: medical
superintendent of a district level government hospital…..he has been receiving
repeated complaintsparticularly from the patients.
First step is classify the complaints according to their angle and then decide what to
do?
Administrative angle:
Complaint 2: The hospital staff frequently demanding bribes from the patients for the
services rendered.
Vigilance angle:
Complaint 4: Siphoning of a substantial stock of medicine by the staff and selling it out.
Criminal/Vigilance angle:
Administrate angle:
Make surprise check on store house etc. and (if budget permits)
Complaint 5: Strong nexus between the senior Doctors of the hospital and the owners
of local private nursing homes and testing labs as a result of which the patients are
strongly misled and dissuaded from availing the hospital facilities and rather
compelled to purchase costly medicines from market and get medical tests and even
operations done from private medical houses.
Vigilance angle:
Administrative angle:
Make daily rounds in hospitals, talk with patients and their relatives, ensure them
about the facilities available in hospital + just to keep the crook employees scarred and
busy.
Complaint 6: There also exist a notorious employee union which puts undue pressure
and resents any reformative step by the administration.
Administrative angle:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+++++++++++++++++++++++++++++++++
Traps in Bribery case: features, safeguards, Phenolphthalein Test & case studies
Prologue
• conduct rules
• complaint: sources, types and actions
• Enquiries, investigation, Prevention of Corruption Act.
Two prior-conditions for laying trap (against a bribe demanding public servant):
On other words,
• CBI/ACB cannot randomly lay traps against any public servant, just to
check whether he is honest or not. Such “sting operation” or honey-trapping is
legally forbidden.
• Just because CBI/ACB believes Mr.XYZ is in habit of taking bribes-
they cannot set a trap on him, unless someone specifically complaints about him.
Besides, CBI/ACB can also raid a premise to catch both bribe giver and bribe taker.
(without either of them complaining)
Secret Verification
Just because someone gave a written complaint = doesn’t mean CBI/ACB immediately
lays a trap. The standard operating procedure is following:
• CBI/ACB officer will ask the complainant to be ready with money and
await further instructions. (yes the victim has to arrange money. CBI/ACB won’t
help him arrange money)
• In the meantime, the officer will start a swift secret verification:
• To check background of the complainant.
• To check background of the public servant.
• To check complainant’s relation with the given public servant.
After the secret verification, ACB officer has found the complaint to be genuine. Still he
cannot immediately lay trap. He has to get permission
All India Service Officer (IAS, IPS, IFoS) under the state government
These are safeguards in Andhra. Other states may have slight difference in the
technicalities.
These safeguards are meant to prevent ACB from turning into Hitler’s Gestapo Police.
But over the years, these safeguards have become shackles:
Registration of FIR
STILL he cannot lay the trap. Now he has to register a First Information Report (FIR).
This F.I.R. together with the original complaint is sent to “Special” Judge for Anti-
Corruption. (This is the same special judge we saw in previous article related to
prevention of Corruption Act (PCA).
Special Judge has to keep this FIR secret in his personal custody until trap is executed.
Independent Witnesses
Phenolphthalein Test
In ACB traps, currency notes are treated with phenolphthalein powder. This powder
adheres to the notes’ surface but hardly visible to the naked eye.
If goods are demanded as bribe- they can also be coated with phenolphthalein powder.
e.g. box of iphone /laptop/camera etc.
After corrupt official accepts (touches) those currency notes or goods=> following
procedure is done
Search of premises
Trap Success
Trap Failure
Nowadays, the corrupt officials have become cautious. They avoid touching
Phenolphthalein coated currency notes by themselves. For example
However these ‘dirty tricks’ don’t always protect them. In the absence of direct
evidences- even circumstantial evidences can be used for corroboration and guilty can
be punished. Even if all witnesses turn hostile. (Upheld by HCs and SC in many cases.)
Loan theory
• SC has upheld the conviction against the official even when the
complainant and witnesses turned hostile during court proceedings.
• SC has upheld conviction against official even when he used a
middlemen to get the bribes and did not touch the notes by himself.
• SC has observed that circumstantial evidences can also be used for
corroboration in bribe cases, if witnesses turn hostile. Direct evidences to link
corrupt official with currency notes (phenolphthalein)= not always necessary to
convict the accused.
so far we learned about Bribe takers but what about….
If such action is taken, other unscrupulous people will think twice before offering
bribes to any public servant.
Before we see a few case studies, let’s check CBI’s official FAQ for traps- for some
education/awareness:
Q. What is a ‘trap’? We often read in newspapers that CBI has caught a public servant
in a trap.
The process of catching such corrupt public servants red handed while they demand
and take bribes is popularly called the ‘trap’. It is not a legal term. A set procedure has
been devised in CBI to lay a trap against a corrupt public servant.
Q. What happens to the money of the complainant provided for laying trap?
Q. If the complainant is so poor that he cannot arrange bribe money, does it mean that
no action can be taken against a corrupt public servant, who demands bribe?
Q We have often heard that not only bribe taking but bribe giving is also an offence
under the law. In that case is not the complainant who hands over the bribe amount to
the accused for laying trap is also an accused?
Q. What should an honest public servant do, when he is offered bribe by a person?
Q. It is often heard, that public servants in higher positions don’t demand or take
bribes directly but through the touts or middlemen. Does CBI take action against such
touts or middlemen also?
Q. Are there cases, when CBI has simultaneously taken action against the willing bribe
giver and the bribe taker?
Yes, there have been such cases. If CBI receives information about a willing bribe giver
and bribe taker from any genuine source before the bribe is actually handed over, it
verifies such information and lays a trap to catch both the bribe giver and bribe taker
red handed.
Case Studies
DevAnand and GuruDutt are two CBI officials investigating the missing files in coal-
gate. They suspect Joint Secretary Prem Chopra in coal ministry has hid/destroyed
those files- or atleast he knows something. But so far, they’ve found no leads, tips,
witnesses or evidences to link Prem Chopra with this crime.
CBI chief Pran humiliates them on daily basis for being lazy/idiots/incompetent etc. he
has told them “I want result by ANY MEANS necessary, because Media has blown this
news out of proportion. I don’t want any more negative publicity for CBI.”
Hint:
(OR CBI has received credible information that bribe exchange is going to happen at
xyz place.)
So, Answer is No- Dev shouldn’t participate in this plan of GuruDutt. He should try to
dissuade Guru from executing this plan. If Guru doesn’t listen then he should inform
their superior officer.
btw, if Dev snitches about Guru to their boss- isn’t that ‘unethical / betrayal of trust”?
No, because conduct rules demand that Dev should inform his superior about any
wrongdoings going in the office. He too may face disciplinary action, if he passively
allows Guru to continue with his plan.
Sunny Deol needs domicile certificate to apply in Indian Army as soldier.Tehsildar asks
him to fillup a form and get certificate from local police that no criminal case is
registered against him. Head Constable demands Rs.500 to get this work done. Sunny
approaches local ACB officer DevAnand. A trap is laid and constable is caught red
handed accepting the bribe. Dev starts the paperwork but suddenly leave the room to
attend a phone call. Now only Sunny and HeadConstable are left in the room. Head
Constable tells Sunny following:
• Listen son, I’ll give you 5000 rupees if you take back your complaint
right now and I’ll also get you your domicile certificate immediately.
• And God forbid, if you fail in that soldier recruitment, I promise you,
I’ll get you a job at my brother-in-law’s garment shop.
• If this matter goes to court, you’ll have to appear as witness every now
and then. It’ll create lot of inconvenience to you, affect your studies for whatever
other competitive exams you’re preparing for.
• I was merely following order of my boss. I don’t even get 50 rupees
out of this 500. My daughter’s wedding upcoming, I’m about to retired. So please
show mercy. I’m not the real bad guy here, but a victim of circumstances just like
you’re.
• Besides, even if I’m convicted, this corruption will continue. Nothing
will change. so please help me out.
Hint
• of course no. Once caught, all corrupt public servant make this type of
emotional pleas. Sunny must help Dev to an example out of this head constable to
deter others from participating in corruption of their bosses.
• Under Prevention of corruption Act, Courts have upheld conviction of
corrupt public servants- even where witnesses/complainant turned hostile during
court proceeding. This constable’s game is over- irrespective of what Sunny does.
• Besides, once convicted, he is unlikely to keep his ‘promise’ (of getting
Sunny job in his brother in law’s garment shop). Therefore Sunny shouldn’t
bother helping him.
DevAnand and Guru Dutt are two inspectors in ACB. One day, poor farmer visits their
office complaining how a Patwari is demanding 100 rupee for land records, via a
middleman. Guru gives him Rs.100 rupees note out of his own pocket, “give it to
midleman and get your work done. We’ve not time for such small traps.” DevAnand is
appalled, but Guru explains him following:
hints:
• GuruDutt’s logic is faulty. It is not just one case of 100 rupees. Patwari
is demanding bribes from all farmers. And most probably other Patwaris in
nearby villages also doing the same. so collectively the scam runs in lakhs of
rupees + the amount of agony and hardship caused to poor farmers=you can’t put
a price tag on everything.
• Dev should try to convince Guru why it is in public interest to chase
even petty cases- to set fear in the hearts of all other petty officials who demand
bribes.
• IF Guru doesn’t agree, Dev should initiate trap proceeding by himself
and inform their boss about Guru’s approach towards work, conduct rules
and [Ethics].
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+++++++++++++++++++++++++++++++++
Suspension: Meaning, Features, Reasons; Death, Resignation, Promotion during
suspension & Case Studies
Prologue
• Conduct rules
• Complaints
• Enquiries
• Traps
Suspension
What is suspension?
An order that debars the public servant from using his powers and doing his duties.
Why suspend?
Suspension: When?
• In the exam, you might face a tempting Case study where you want to
write ‘suspend xyz officer’. But “suspension” is not the answer in every case study.
• Suspension causes a lasting damage to Government servant’s
reputation even if he is exonerated or is ultimately found guilty of only a minor
misconduct. This damages staff morale.
• Therefore decision should be taken after taking all factors into
account with care and caution.
• Usually when a complaint is made against any officer, standard
operating procedure is:
complaint
action
Administrative angle=>
vigilance/criminal angle=>
Must be suspended?
What if suspended officer gives his resignation before departmental inquiry / court
case is completed?
DoPT guidelines for all India services officers (IAS, IPS, IFoS):= Normally, such
officers are placed under suspension only in cases of grave delinquency, it would not be
correct to accept a resignation of an officer under suspension.
consequence
When Suspended officer is reinstated, he is posted far off from the place where he
served before suspension. Why?
consequences