Rory A.

McFarr 129 Grace Avenue

Cocoa, FL 32922
321.637.8543
rorymcfarr@hotmail.com

EDUCATION
University of Central Florida Brevard Community College
Bachelor of Science in Interdisciplinary Studies Associate of Arts Degree
Degree awarded in August 2013 Degree awarded in December 1998
CompTia A+ Certification
CompTia exams 220-901 and 220-902
Certification awarded in February 2018

SOFTWARE EXPERTISE
Windows XP/7/8.1/10 Home MS Word MS PowerPoint
Windows XP/7/8.1/10 Pro MS Excel MS Outlook
Windows NT/2000/2003 Server MS Access AutoCAD / Micro Modeler
AIX 4.3 Progress 8.3D Syteline / SYMIX 4.1R3

WORK EXPERIENCE
Brevard Public Schools, Cocoa, FL 04/2015 - Present
Technology Service Technician
• Provide repair, installation, and training of all technology-based hardware to include:
o Desktop, laptop, servers, and media retrieval systems
o Printers (laser and inkjet) and scanners
o Copper and fiber network wiring
o DVD/VCR players and recorders, televisions, digital projectors, amplifiers,
CATV systems, and TV production studios
o Universal Power Supplies
o Laminators, and other office equipment
o Various other equipment that has been deemed technology related
The Computer Guy, Cocoa, FL 08/2013 – 04/2015
Owner
• Provided quality computer troubleshooting and repair
o For onsite and remote service for residential and commercial customers
o Performed hardware repairs for laptop and desktop computers
o Performed software installations, updates, and repairs
• Installed, troubleshot, and repaired wireless and wired networks
• Implemented, installed, and operated a WISP (Wireless Internet Service Provider)
• Provided customer education and training
o Educated customers about the importance of virus protection
o Educated customers about the importance of firewall protection
o Provided training of Operating System usage
 Windows 98 through Windows 10
 OSX
 IOS and Android
o Provided training for MS Office suite
 Word, Excel, Outlook
• Performed administrative tasks
o Advertising and marketing
o Creating and sending invoices using QuickBooks
o Service call scheduling
Bright House Networks, Melbourne, FL 07/2004 – 12/2012
Service Technician III
• Provided quality onsite technical support for broadband and cable customers
• Troubleshoot and configured customer computers
o Installed and configured ISP software (AOL, EarthLink, Road Runner)
o Installed or replaced network hardware
o Configured OS network protocols
• Troubleshoot, configured, and installed wireless networks
o Configured wireless routers and network adapters
o Troubleshoot and corrected network connectivity issues
• Provided support for commercial broadband customers
o Setup and configured commercial routers
• Provided customer education
o Educated customers about the importance of firewall protection
o Educated customers how to protect their computers and networks from viruses
and spyware
Aero Electronics Systems, Inc., Titusville, FL 02/2004 – 06/2004
IT Administrator
• Implemented and administered Windows 2000 Client/Server network
• Installed and maintained Windows XP Pro operating systems and essential programs
• Implemented and administered wired and wireless LAN (Cisco equipment)
• Performed DBA functions for a Progress 9.1C database (Syteline 6.10)
• Provided computer, database, and network technical support
• Assumed responsibility for the evaluation and purchase of any new hardware and
software
Aerospace Interconnect Systems, Inc., Titusville, FL 02/1999 – 02/2004
Network Administrator
• Administered Windows based Client/Server network
• Installed and maintained Windows based operating systems and essential programs
• Upgraded and maintained legacy hardware and software
o Administered AIX 4.3 running on an IBM R/S 6000 mainframe
o Performed DBA functions for a Progress 8.3D database (SYMIX 4.1R3)
• Provided computer, telecommunications, and network technical support
• Assumed responsibility for the day-to-day network operations

REFRENCES
Ronald D. Kulich Mark H. Eisert Victor R. Dutchik
Store Manager Software Programmer, Emory Technical Learning & Development
Fire Stone Tires University Manager
825 Fairfax Ter NW 391 Ralph McGill Boulevard Spectrum/Charter Communications
Port Charlotte, FL Atlanta, GA 30312 2908 Brandywine Circle
33948 770.313.9726 Titusville, FL 32796
321.431.2067 321.403.2567