WWW.VUPages.

com
WWW.VUTUBE.EDU.PK
http://forum.vupages.com
Largest Online Community of VU Students

MIDTERM EXAMINATION
FALL 2006 Marks: 40
MCM301 - COMMUNICATION SKILLS (Session - 3 ) Time: 60min

StudentID/LoginID: ______________________________

Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Thursday, December 07, 2006

• All questions are compulsory.

• This exam consists of 10 Multiple Choice Questions (MCQ’s), 5 Fill in the Blank
Questions, 5 Short Questions and 1 descriptive Question.
• Time management is very important. MCQ’s may be solved first to secure enough
time for remaining short questions and descriptive question.
• The use of notes, handouts, books or any other helping material is strictly
prohibited in the centre during the exam.
• Please reply the short questions and descriptive question keeping in view the
marks allocated for each question.
• For each MCQ , read the choices available and select the choice which you consider
is the correct answer, by clicking on the appropriate check box.
• Save your answer before proceeding to the next question.
• Do not click the “Finish button” while solving your paper. Once you clicked the
“Finish” button, you will not be able to access your paper again. Click it at the end
of your paper. That means you have submitted your complete paper.

• Failure to comply with the supervisor’s directions may result in your test being
cancelled.
 For Teacher's use only
Question 1 2 3 4 5 6 7 8 9 10 Total
Marks
Question 11 12 13 14 15 16 17 18 19 20
Marks
Question 21
Marks

Question No: 1 ( Marks: 1 ) - Please choose one

-----------------------communication occurs when two (or a few) people talk face to face.

► Intrapersonal

► Mass communication

► Interpersonal

► None of the given options

Question No: 2 ( Marks: 1 ) - Please choose one

The ----------in the communication process is the medium that the sender uses to transmit
the message to the receiver.

► Channel

► Feedback

► Decoder

► Noise

Question No: 3 ( Marks: 1 ) - Please choose one

The planned and sustained effort to establish and maintain goodwill and mutual
understanding between an organization and its publics is known as-----------.

► Public Relations

► Marketing

► Publicity

► Propaganda

Question No: 4 ( Marks: 1 ) - Please choose one

-------------------is a process whereby individuals resolve issues in an informal or formal

atmosphere, or where issues are resolved as part of the ongoing interaction between
individuals.

► Crisis Management

► Stress Management

► Conflict resolution

► None of the given options

Question No: 5 ( Marks: 1 ) - Please choose one

-----------------communication includes horizontal flow of information, with people on

the same or similar organizational levels.

► Lateral

► Upward
 ► Downward

► None of the given options

Question No: 6 ( Marks: 1 ) - Please choose one

Which of the following is NOT a step involved in Communication Process?

► Feedback

► Channel

► Decoding

► Scoring

Question No: 7 ( Marks: 1 ) - Please choose one

-----------usually relate to environmental factors that affect communication.

► Listener barriers

► Sender barriers

► Physical barriers

► Message barriers

Question No: 8 ( Marks: 1 ) - Please choose one

----------------------is the process of satisfying internal needs through actions and behaviors.

► Motivation
 ► Propaganda

► Persuasion

► Conflict

Question No: 9 ( Marks: 1 ) - Please choose one

Which of the following is NOT a form of verbal communication?

► Who sits where in a meeting?

► Letters

► Memos

► Reports

Question No: 10 ( Marks: 1 ) - Please choose one

Which of the following is not one of the basic truths about the communication process?

► The symbols of communication are perfect.

► Meanings sent are not always received.

► Meanings are in the receiver's mind.

► The symbols of communication are imperfect

Question No: 11 ( Marks: 1 )

--------------------speech is designed to change or reinforce the audience's beliefs or actions.

Question No: 12 ( Marks: 1 )

A -----------statement is a declarative statement in sentence form.

Question No: 13 ( Marks: 1 )

------------------is the final link in the communication process.

Question No: 14 ( Marks: 1 )

The word - "Intrapersonal" means----------------------.

Question No: 15 ( Marks: 1 )

----------------------------refers to the use of facial expressions, gestures and physical

orientation to express a message.

Question No: 16 ( Marks: 3 )

What types of job-entry communication skills help new employees?

Question No: 17 ( Marks: 3 )

How does interpersonal communication differ from Mass Communication?

Question No: 18 ( Marks: 3 )

What causes SENDER-MESSAGE BARRIERS? How can they be eliminated or reduced?

Question No: 19 ( Marks: 3 )

How does effective communication benefit the organization?

Question No: 20 ( Marks: 3 )

What makes speaking extemporaneously better than others modes of delivery?

Question No: 21 ( Marks: 10 )

What basic characteristics distinguish nonverbal from verbal communication?