JOB EVALUATION POINT

COMPENSATION STRATEGY
BH7013
Presented by :
GROUP LELUSUH
Mohd Fariq
Khairi Nazmi
Nik Dowi
Sheila
 HR HR
Manager Assistant

Account Account
Executive Assistant
 HUMAN RESOURCE MANAGER
TASK
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and
helping resolve work-related problems.
• Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and
recommend needed changes.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal
requirements.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering
disciplinary procedures.
KNOWLEDGE
• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training,
compensation and benefits, labor relations and negotiation, and personnel information systems.
• Administration and Management — Knowledge of business and management principles involved in strategic planning,
resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and
resources.
• Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive
orders, agency rules, and the democratic political process.
• Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction
for individuals and groups, and the measurement of training effects.
 Cont…
SKILLS
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made,
asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people
for the job.
• Speaking — Talking to others to convey information effectively.
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most
appropriate one.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
ABILITIES
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and
sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Speech Clarity — The ability to speak clearly so others can understand you.
 JOB DESCRIPTION OF HRM

• Develop and formulate, implement and review HR strategies, objectives and policy to be in line with company's operation and direction.
• Responsible to manage employee conflicts and provide counselling with respect to disciplinary issues, grievances to conduct domestic
enquiries and manage industrial relations as and when required.
• Responsible for the full spectrum of HR spectrum functions which include recruitment & selection, compensation & benefits, training &
development, manpower planning, performance management, employee relations and industrial relations.
 HUMAN RESOURCE ASSISTANT
TASK
• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance
evaluations, classifications, and employee leaves of absence.
• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production,
supervisory reports on performance, and dates of and reasons for terminations.
• Explain company personnel policies, benefits, and procedures to employees or job applicants.
• Provide assistance in administering employee benefit programs and worker's compensation plans.
• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information

KNOWLEDGE
• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training,
compensation and benefits, labor relations and negotiation, and personnel information systems.
• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records,
stenography and transcription, designing forms, and other office procedures and terminology.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This
includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource
allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Cont…

SKILLS
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being
made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
conclusions or approaches to problems.
ABILITIES
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken
words and sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Speech Clarity — The ability to speak clearly so others can understand you.
• Written Expression — The ability to communicate information and ideas in writing so others will understand.
 JOB DESCRIPTIONS OF HR ASSISTANT
• Recruitment/New Hire Process-Participating in recruitment efforts, Posting job ads and organizing resumes
and job applications, Scheduling job interviews and assisting in interview process
• Record Maintenance- Maintaining current HR files and databases, Updating and maintaining employee
benefits, employment status, and similar records, Maintaining records related to grievances, performance
reviews, and disciplinary actions
• Payroll and Benefits Administration - Processing payroll, which includes ensuring vacation and sick time are
tracked in the system, Answering payroll questions, Facilitating resolutions to any payroll errors, Participating
in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for
payment
 ACCOUNT EXECUTIVE
TASK
• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual
costs.
• Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess
accuracy, completeness, and conformance to reporting and procedural standards.
• Review accounts for discrepancies and reconcile differences.
• Prepare adjusting journal entries.
• Establish tables of accounts and assign entries to proper accounts.
KNOWLEDGE
• Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial
markets, banking and the analysis and reporting of financial data.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Cont…
SKILLS
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points
being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative
solutions, conclusions or approaches to problems.
• Mathematics — Using mathematics to solve problems.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Speaking — Talking to others to convey information effectively.
ABILITIES
• Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a
problem.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make
sense.
• Near Vision — The ability to see details at close range (within a few feet of the observer).
• Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
 JOB DESCRIPTIONS OF ACCOUNT EXECUTIVE
• Create detailed business plans to facilitate the attainment of goals and quotas
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers’ dedication
• Remain in frequent contact with the clients in your responsibility to understand their needs
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the
company’s reputation
• Negotiate agreements and keep records of sales and data
 ACCOUNT ASSISTANT
TASKS
• Record information about financial status of customers and status of collection efforts.
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
• Locate and monitor overdue accounts, using computers and a variety of automated systems.
• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
• Advise customers of necessary actions and strategies for debt repayment.

KNOWLEDGE
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of
words, rules of composition, and grammar.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This
includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking
and the analysis and reporting of financial data.
• Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive
orders, agency rules, and the democratic political process.
Cont…
SKILLS
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points
being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking — Talking to others to convey information effectively.
• Persuasion — Persuading others to change their minds or behavior.
• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.

ABILITIES
• Oral Comprehension — The ability to listen to and understand information and ideas presented through
spoken words and sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity — The ability to speak clearly so others can understand you.
• Speech Recognition — The ability to identify and understand the speech of another person.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
 JOB DESCRIPTION OF ACCOUNT ASSISTANT

• Working with spreadsheets, sales and purchase ledgers and journals.

• Preparing statutory accounts.
• Calculating and checking to make sure payments, amounts and records are correct.
• Sorting out incoming and outgoing daily post and answering any queries.
• Managing petty cash transactions.
• Controlling credit and chasing debt.
• Reconciling finance accounts and direct debits.
 HR MANAGER

DEGREE WEIGHT (%) TOTAL

1 2 3 4
SKILLS (50%)
Education X 25 100
Technical X 25 50

RESPONSIBILITY (30%)
Authority X 15 60
Decision Making X 15 60

EFFORT (20%)
Problem Solving X 10 40
Task Complexity X 10 40
350
 HR ASSISTANT

DEGREE WEIGHT (%) TOTAL

1 2 3 4
SKILLS (50%)
Education X 25 75
Technical X 25 25

RESPONSIBILITY (30%)
Authority X 15 45
Decision Making X 15 30

EFFORT (20%)
Problem Solving X 10 30
Task Complexity X 10 30
235
 ACCOUNT EXECUTIVE

DEGREE WEIGHT (%) TOTAL

1 2 3 4
SKILLS (50%)
Education X 25 100
Technical X 25 75

RESPONSIBILITY (30%)
Authority X 15 45
Decision Making X 15 45

EFFORT (20%)
Problem Solving X 10 30
Task Complexity X 10 40
335
 ACCOUNT ASSISTANT

DEGREE WEIGHT (%) TOTAL

1 2 3 4
SKILLS (50%)
Education X 25 75
Technical X 25 50

RESPONSIBILITY (30%)
Authority X 15 15
Decision Making X 15 15

EFFORT (20%)
Problem Solving X 10 20
Task Complexity X 10 30
205
 Base Pay
COMPANY JOB INCUMBENTS BASE PAY (RM) COMPANY JOB INCUMBENTS BASE PAY (RM)
SHANGRI LA HOTEL Average 3500 SHANGRI LA HOTEL Average 1750
1 Minimum 3000 1 Minimum 1500
HR MANAGER Maximum 4000 HR ASSISTANT Maximum 2000
RASA RIA RESORT Average RASA RIA RESORT Average 1650
1 Minimum 1 Minimum 1500
HR MANAGER Maximum 3,200 HR ASSISTANT Maximum 1800
HILTON HOTEL Average HILTON HOTEL Average 2100
1 Minimum 4000 1 Minimum 2000
HR MANAGER Maximum HR ASSISTANT Maximum 2200
MARIOTT HOTEL Average MARIOTT HOTEL Average
1 Minimum 4200 1 Minimum 2500
HR MANAGER Maximum HR ASSISTANT Maximum
SUTERA HARBOUR RESORT Average 4000 Average 1800
SUTERA HARBOUR RESORT
1 Minimum 3500 1 Minimum 1600
HR MANAGER Maximum 4500 HR ASSISTANT Maximum 2000
TH HOTEL Average 3500 Average 1700
TH HOTEL
1 Minimum 3000 1 Minimum 1500
HR MANAGER Maximum 4000 HR ASSISTANT Maximum 1900

(1/6*3500)+(1/6*3200)+(1/6*400 (1/6*1750)+(1/6*1650)+(1/6*2100)+
0)+(1/6*4200)+(1/6*4000)+(1/6* (1/6*2500)+(1/6*1800)+(1/6*1700)
3500)
=SUM 3733.333 = SUM 1916.667
 COMPANY JOB INCUMBENTS BASE PAY (RM) COMPANY JOB INCUMBENTS BASE PAY (RM)
Average 2150 SHANGRI LA HOTEL Average 1650
ACCOUNT EXECUTIVE 1 Minimum 2500 1 Minimum 1500
Maximum 2800 ACCOUNT ASSISTANT Maximum 1800
Average 4000 RASA RIA RESORT Average 1750
RASA RIA RESORT
1 Minimum 3000 1 Minimum 1500
ACCOUNT EXECUTIVE 5000 ACCOUNT ASSISTANT Maximum 2000
Maximum
Average HILTON HOTEL Average 2100
HILTON HOTEL
1 Minimum 2700 1 Minimum 2000
ACCOUNT EXECUTIVE ACCOUNT ASSISTANT Maximum 2200
Maximum
Average MARIOTT HOTEL Average
MARIOTT HOTEL
1 Minimum 2500 1 Minimum 1800
ACCOUNT EXECUTIVE ACCOUNT ASSISTANT Maximum
Maximum
Average SUTERA HARBOUR RESORT Average 1800
SUTERA HARBOUR RESORT
1 Minimum 2800 1 Minimum 1600
ACCOUNT EXECUTIVE ACCOUNT ASSISTANT Maximum 2000
Maximum
Average TH HOTEL Average 1750
TH HOTEL
1 Minimum 2800 1 Minimum 1500
ACCOUNT EXECUTIVE ACCOUNT ASSISTANT Maximum 2000
Maximum

(1/6*2150) + (1/6*4000) + (1/6*2700) + (1/6*2500) + (1/6*1650) + (1/6*1750) + (1/6*2100) + (1/6*1800) +

(1/6*2800) + (1/6*2800) (1/6*1800) + (1/6*1750)

=SUM 2825 =SUM 1808.333

 Weighted Means
Weighted Means
HR MANAGER 3733.33
HR ASSISTANT 1916.67
ACCOUNT EXECUTIVE 2825.00
ACCOUNT ASSISTANT 1808.33

HR MANAGER
(1/6*3500)+(1/6*3200)+(1/6*4000)+(1/6*4200)+(1/6*4000)+(1/6*3500)
3733.33
HR ASSISTANT
(1/6*1750)+(1/6*1650)+(1/6*2100)+(1/6*2500)+(1/6*1800)+(1/6*1700)
1916.67
ACCOUNT EXEC
(1/6*2150) + (1/6*4000) + (1/6*2700) + (1/6*2500) + (1/6*2800) + (1/6*2800)
2825.00
ACCOUNT ASSISTANT
(1/6*1650) + (1/6*1750) + (1/6*2100) + (1/6*1800) + (1/6*1800) + (1/6*1750)
1808.33
 Market Pay Line

Market Pay Line

4000.00
3733.33

3500.00

3000.00 2825.00
Group : Managerial
WEIGHTED AVERAGE ($)

2500.00 Job Evaluation Points Weighted Avg $

X Y
1916.67 350 3733.33
2000.00 1808.33
235 1916.67
295 2825.00
1500.00 205 1808.33

1000.00

500.00

0.00
0 50 100 150 200 250 300 350 400
JOB EVALUATION POINTS
 Summary Output
SUMMARY OUTPUT

Regression Statistics
Multiple R 0.987999
R Square 0.976141
Adjusted R Square 0.964212
Standard Error 170.0958
Observations 4

ANOVA
df SS MS F Significance F
Regression 1 2367474 2367474 81.82724 0.012001
Residual 2 57865.19 28932.6
Total 3 2425339

Coefficients
Standard Error t Stat P-value Lower 95%Upper 95%Lower 95.0%
Upper 95.0%
Intercept -1166.84 421.854 -2.76597 0.10963 -2981.93 648.2543 -2981.93 648.2543
X 13.77943 1.523289 9.045841 0.012001 7.225245 20.33361 7.225245 20.33361
 Predicted Pay & Pay Led Policies

Predicted Pay

Job Predicted Pay Calculations

Managerial 3384 Y = 13.779 *(350)-1166

Pay Led Policies

Job Pay Led Policies Calculations

Task G 3485 3384*3
 Pay Range
Pay Range for Pay Grade 1
Maximum (10% above) 2113.47 (110% above midpoint)
Midpoint 1921.34
Minimum (10% below) 1729.21 (90% below midpoint)

Pay Range for Pay Grade 2

Maximum (10% above) 3908.81 (110% above midpoint)
Midpoint 3553.46
Minimum (10% below) 3198.11 (90% below midpoint)

Pay Range for Pay Grade 3

Maximum (30% above) 4896.26 (130% above midpoint)
Midpoint 3766.35
Minimum (30% below) 2636.46 (70% below midpoint)
 PAY GRADE 1
Row Labels Sum of PAY (RM)
Minimum 1729.21
Midpoint 1921.34
Maximum 2113.47
Grand Total 5764.02

2113.47
1921.34
1729.21

Minimum
Midpoint
Maximum

Minimum Midpoint Maximum

 PAY GRADE 2
Row Labels Sum of PAY (RM)
Minimum 3198.11
Midpoint 3553.46
Maximum 3908.81
Grand Total 10660.38

3908.81
3553.46
3198.11

Total
Linear (Total)

Minimum Midpoint Maximum

 PAY GRADE 3
Row Labels Sum of PAY (RM)
Minimum 2636.46
Midpoint 3766.35
Maximum 4896.26
Grand Total 11299.07

4896.26

3766.35

Total
2636.46
Linear (Total)

Minimum Midpoint Maximum

Develop Pay Grades
end.