BARRIERS TO EFFECTIVE COMMUNICATION

Communication is the backbone of everything that we do today, whether it is signing up for a

magazine subscription, or pitching an idea to an important client. Our everyday routine consists of
communication, whether verbal or non-verbal, making things either hard or easy depending
on how the message has been sent, and subsequently received.

The barriers of effective communication can be anything - a noisy environment, a distracted

coworker, or a preoccupied mind; our lives are full of communication deterrents. How we
manage to pass on the message intact, without letting it undergo a sort of corruption, is crucial. There
are a number of things that hinder the effectiveness of a message.

Both the sender and receiver are part of this communication process, leaving either one to blame, or
both, for not being able to decipher/understand what has been verbally instructed, or conveyed
through other means. This is the quintessential case of an ineffective communication chain. Let's take
a closer look at the barriers of effective communication, and how it can cause trouble.

What Are the Barriers Of Effective Communication?

Oncoming Messages
Information Tsunami
We're constantly receiving an inflow of nonstop messages, whether at the office or an important
event, like say, a wedding. People are throwing instructions at you from all directions, forcing
your brain to grasp only a few at a time, while forgetting the rest. The problem with such a situation is
that those who are sending the messages, aren't sympathetic about if you are able to keep up or not.
Making a list of things that need to be attended to, will ensure that the receiver isn't left
dumbfounded with his ears buzzing.

When emails, phone calls, or repetitive visits from coworkers crowd your day, filter only the
most important information, before going back to the little details. If too much information is being
received, use things like voice recorders or helpful cell phone apps, to verbally save whatever
needs to be attended to, including reminders of what errands need to be completed for the day.

Grammatically
Challenged
Language Roadblock
Communication has to be understood with the kind of pellucidity that comes with its basic makeup.
Messages must be conveyed in a concise, clear, and grammatically correct manner, for the
receiver to understand what you are trying to say or convey, in a typed/written/verbal
message. If one's language basics aren't strong, then withdrawing from such a situation is ideal.

Instructional Havoc
When someone needs you to follow instructions by actually performing them while he/she speaks,
then it is wise to be present in front of whatever needs to be attended to, instead of taking
notes down on how to deal with it later. Too many instructions given to a person in a verbal
format, will only baffle the receiver. Those who can take quick notes using the shorthand technique,
are at a great advantage.
Others though, are at a loss and in most cases need to have either a great memory, or the
presence of mind to ask for written and not verbal instructions, making it clear that it would
be better if important details were conveyed accordingly. Even when asking someone over the
phone how to deal with a problem, be sure you are solving it on the spot as the solution is being
offered. Don't depend on your short-term memory bank to do the job for you later in the day, or
week.

Constant Distractions
Emotional Waterfall
Some people don't like communicating with others because they simply choose not to care,
or aren't the interactive sort. So when you speak to such a person, they tend to ignore what is
being said, making you take the fall for not being the one who communicated well enough. Even if
we're in a bad mood, upset, angry, or distracted about something related to our personal lives, we
tend to let our minds slip into a different realm.

Snapping out of it and knowing how to separate one's professional life from personal, is
key. Whatever the situation, whether it is a close friend confiding in you while your mind wanders, or
a person crossing the street while you zone out behind the steering wheel, your mind needs to stay
alert at all times. Such a detached approach to everyday situations, will eventually backfire.

Lack of Knowledge
Empty Knowledge Bank
It is important to have knowledge about a subject that requires you to be able to handle,
interpret, and execute certain instructions related to it. Without prior or acquired knowledge, the
communication process can be crippled, causing the sender to be frustrated with your lack of
efficiency. Therefore, it is better to stick to subjects and a work environment that allows you
to put your best foot forward, since you have a rich knowledge bank. If you are weak in a
certain area, don't be afraid to voice this weakness with a higher-up or those around you.

Chinese Whispers
When a message has about five or more channels to pass through, it can be altered and then
produced in a haphazard fashion upon being received. Therefore, try to limit how many channels
the message goes through by either contacting the source yourself, or relying on one
person to do it for you. If it means using technology in place of human contact, then so be
it. That way, you know your message has been sent and delivered to the one it is intended for. When
there are too many communication channels, the message can be changed to such an extent, that it
no longer makes any sense or contains actual facts. Brevity in this case, is what works best.

Uncomfortable
Atmosphere
Environmental Stress
Sometimes, the message can be distorted when the environment that the sender or receiver is in,
lacks peace and quiet. If a place is hot, claustrophobic, cold, crowded, or has bad reception, the
message won't survive such extreme conditions. Therefore, make sure that meetings, phone calls,
and the like, are attended to in quite areas, where you have access to good reception and a
quiet place. If you happen to be in an inconvenient location or caught amidst an errand, call the
person back later or reschedule meetings.
Question Authority
If a team leader or your own boss isn't clear about what he/she is saying, don't be frightened to
raise your hand and question them. Not all of us have super understanding abilities, where we as
humans have the right to stop and ask questions when in doubt. Especially at important meetings,
seminars, and the like, asking questions should be encouraged and not trampled underfoot.
Those on the sending end of the message, should also ask questions about any feedback or
suggestions you may have, since this is the best way to know if everyone is on the same
page. In a situation where you cannot understand what is being said, don't hesitate to confirm doubts
and other details that will help you understand, or do what is being instructed.

Jargon Attack
Jargon Dragon
Some people can't help themselves - they speak in what we hear as gibberish, by not conveying a
message in layman terms. Like doctors or technicians for example. Using a comprehensible
vocabulary is important, so that the one on the receiving end has a good idea of what you are trying
to say. If you know that he/she will not understand a word you say, try using simple sentences to
get your message across.

Time Bound
We're in such a constant state of chaos, that we don't stop to realize how many mistakes we've made
along the way, until it comes back to bite us. Deadlines are given for a reason, where those who
expect miracles in a short span of time, must be reminded of how limited it is. Without
enough time for someone to do a certain task, the result is a halfhearted attempt at pleasing the
overbearing sender. Be reasonable when it comes to those who need more time to do certain
tasks, or designate the task to someone who is fast enough to have it done, without
messing up the results. Those who lack patience and expect results fast, will only be
handed work that is inaccurate and missing important details.

Dialect Switch
Ethnic Diversity
Some people may not understand the language you speak in, therefore it is important to be
sympathetic and speak in the dialect that both of you can communicate in. Some of us tend to
switch languages when overly excited or distressed, forcing the recipient to listen to the barrage of
odd sounds. While English is a predominant language, not everyone knows how to speak fluently in
this dialect.

Even when tourists go to places where they can't be understood, or where others cannot understand
them, it's taxing to get around. It is better to have someone close-by who knows the language better
than you do, in case you need them to translate a message, being either the sender or receiver of the
situation. In other cases where the leading dialect is say, English, then it would be impolite to speak to
someone in a foreign dialect midway through a conversation, while conveying an important message.

When one overcomes the barriers of effective communication in their own way, the efficacy
of doing things increases. Workplaces, schools, and people in general, should learn how to
transmit their message(s) without succumbing to any of the mentioned communication
barriers.
Read more at Buzzle: http://www.buzzle.com/articles/barriers-to-effective-communication.html