What would you say is the biggest challenge for

eating in a restaurant?
QUESTIONNAIRE  Lack of knowledge
 Choosing a meal
Which is your favourite restaurant in Matunga and
 Lack of communication
why?
__________________________________________________________  Menu selection
__________________________________________________________  Price
________________________________________________________  Variety

Is there any specific time you prefer to visit the

restaurant? If yes, what are the reasons? When you visit the restaurant what is the first thing
__________________________________________________________ you look for?
__________________________________________________________  Ambience
 Service
How often do you visit a restaurant each month?  Hygiene
 Variety of deals
 Rarely, 0 – 1 time
 Price
 Sometimes, 2 – 4 times
 Fairly occasionally, 5-9 times
Do special offers on meals and prices attract you to
 Very occasionally, 10+ a restaurant?
 Yes
Who do you usually go with when you dine at a  No
restaurant?
 Sometimes
 Alone
 Family
Please rate the following services, from 1 to 5.
 Friends
 Friendliness of staff
 Colleagues
 Staff’s knowledge of the menu
 A large group
 Attentiveness of staff
 Cleanliness
Which meal would you prefer the most to have at
restaurant? (Please number, where 1 is most  Order time.
preferred)
 Breakfast _______ Name:
 Lunch _______ Occupation:
 Dinner _______ Age :
 No meal, only drinks _______

Please rank your main reasons for selecting a

restaurant in order of importance, as 8 is most
preferred and 1 is least preferred.
 Employee friendliness____
 Ambience ____
 Accessibility ____
 Quality of food ____
 Menu variety ____
 Food presentation ____
 Value added deals ____
 Value for the money ____