IF00130R00H

Parts-Service Gram 8/10/18

See Models Below

TO: DEALER PRINCIPALS, BRANCH MANAGERS, SERVICE MANAGERS,

PARTS MANAGERS and TRAINERS

SUBJECT: New VNA Assembly Requirement

MODELS AFFECTED: V30ZMU, V35ZMU (B463 & B464)

DESCRIPTION: When assembling a new VNA truck, installation of the main mast onto
the base frame requires a crane and is a mandatory requirement. Technicians cannot
use a forklift to hang the main mast. When selling a VNA this needs to be discussed at
the time of the site survey with Sales & Service to insure a crane can be obtained (such
as a Broderson IC200, a 20,000 pound capacity crane). If a crane cannot be obtained,
the installation will be delayed until one can be located and shipped in by the dealer. It
is best to begin the search for the crane before the truck is ordered.

Below explains the correlation between the wheel base, the mast and how it will
arrive.

Trucks with a wheelbase of 81.2, 86.5, and 94 inches will come with the main mast
removed and requires a crane to assemble. All B464 models come with the main mast
removed.

Trucks with a 76.5 inch wheelbase (B463) and the following masts also will come with
the main mast removed, requiring a crane to assemble. The mast total lift is from the
floor to the top of the fork with the attachment fully lowered. Overall Lowered Height is
measured from the floor to the top of the outer mast when the mast is fully lowered.

2 stage mast (B772 mast series)

Sales option code
G10501 – 128 mast lift – 107.9 OLH
G10502 – 148 mast lift – 117.7 OLH
G10503 – 167 mast lift – 127.6 OLH
G10504 – 171 mast lift – 129.5 OLH
G10505 – 187 mast lift – 137.4 OLH
G10506 – 195 mast lift – 141.3 OLH
G10507 – 207 mast lift – 147.2 OLH
G10508 – 218 mast lift – 153.1 OLH
G10509 – 226 mast lift – 157.1 OLH

This Parts-Service Gram is confidential and for use by HYG employees and authorized Hyster® dealers only. Do not copy or
distribute to unauthorized parties. We reserve the right to change the design of our products without incurring an obligation to modify
previously manufactured products.
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3 stage mast (B786 mast series)

Sales option code
G10540 – 143 mast lift – 98 OLH
G10541 – 173 mast lift – 108 OLH
G10542 – 202 mast lift – 117 OLH
G10543 – 232 mast lift – 127 OLH
G10544 – 261 mast lift – 137 OLH
G10546 – 320 mast lift – 147 OLH
G10547 – 350 mast lift – 157 OLH

Any truck with a 76.5 inch wheelbase and a G10510 (2 stage mast – 238”) and higher,
or a G10548 (3 stage mast – 379”) or higher, will come tipped in a shipping cradle.
Two forklifts can be used to assemble these trucks.

WARRANTY REIMBURSEMENT:
This Parts-Service Gram is for information purposes only.

This Parts-Service Gram is confidential and for use by HYG employees and authorized Hyster® dealers only. Do not copy or
distribute to unauthorized parties. We reserve the right to change the design of our products without incurring an obligation to modify
previously manufactured products.