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Failed,
24%
Successful,
32%
Challenged, 44%
Project
Abandoned
or
cancelled
at
some
Impaired/ 31%
29%
9%
point
and
thus
became
a
total
loss.
Failed
Source:
Standish
Group
Report
at
XP
Conference
2002
by
Jim
Johnson
6
©
Copyright
2012
Enfocus
Solu7ons
Inc.
All
Rights
Reserved.
Where
are
the
Benefits?
• “78%
of
Informa7on
Systems
projects
failed
to
realize
even
50%
of
the
originally
iden7fied
benefits.”
Source:
Management
Today
• “Only
40%
of
CFOs
find
that
their
IT
investments
are
producing
the
returns
they
expected.
”
Source:
Gartner,
How
to
Op+mize
IT
Investment
Decisions
• “30-‐40%
of
systems
to
support
business
change
deliver
no
benefit
whatsoever.”
Source:
OGC,
Successful
Delivery
Toolkit
Poor
business
analysis
is
at
the
root
of
most
project
failures.
o Poor
requirements
o Poor
communica7ons
between
business
and
development
teams.
o Business
cases
are
mostly
used
to
secure
funding
and
are
not
used
to
manage
project
outcomes.
o Low
business
analysis
maturity
levels
for
most
organiza7ons
o There
is
serious
lack
of
tools
to
support
business
analysis.
1. Companies
with
poor
business
analysis
capability
will
have
three
7mes
as
many
project
failures
as
successes.
2. 68%
of
companies
are
more
likely
to
have
a
marginal
project
or
outright
failure
than
a
success
due
to
the
way
they
approach
business
analysis.
In
fact,
50%
of
this
group’s
projects
were
“runaways”
which
had
any
2
of
the
following:
• Taking
over
180%
of
target
7me
to
deliver.
• Consuming
in
excess
of
160%
of
es7mated
budget.
• Delivering
under
70%
of
the
target
required
func7onality.
3. Companies
pay
a
premium
of
as
much
as
60%
on
7me
and
budget
when
they
use
poor
requirements
prac7ces
on
their
projects.
4. Over
41%
of
the
IT
development
budget
for
soeware,
staff,
and
external
professional
services
will
be
consumed
by
poor
requirements
at
the
average
company
using
average
analysts
versus
the
op7mal
organiza7on.
5. The
vast
majority
of
projects
surveyed
did
not
uJlize
sufficient
business
analysis
skills
to
consistently
bring
projects
in
on
7me
and
budget.
The
level
of
competency
required
is
higher
than
that
employed
within
projects
for
70%
of
the
companies
surveyed.
Source:
Business
Analysis
Benchmark,
IAG
Consul7ng
©
Copyright
2012
Enfocus
Solu7ons
Inc.
All
Rights
Reserved.
10
EffecJve
Business
Analysis
Must
Address
SoluJon
Planning,
SoluJon
Delivery
and
Benefits
RealizaJon
SoluJon
Planning
• Develop
business
case
• Define
solu7on
scope
• Iden7fy
stakeholder
needs
• Develop
requirements
SoluJon
Delivery
• Monitor
project
delivery
• Assess
and
validate
solu7on
• Define
transi7on
requirements
• Engage
stakeholders
Benefits
RealizaJon
• Measure
performance
based
on
KPIs
• Assess
performance
• Op7mize
as
needed
©
Copyright
2012
Enfocus
Solu7ons
Inc.
All
Rights
Reserved.
13
IIBA’s
Business
Analysis
Framework
Porjolio
Requirements
Project
Management
Management
Management
Financial
Stakeholder
Delivering
a
posi7ve
ROI
for
Sa7sfying
the
needs
of
stakeholders
by
increasing
internal
and
external
revenues,
decreasing
costs.
stakeholders.
• Lack
of
user
input
is
the
#1
cause
of
project
failures.
• Joint
ownership
of
requirements
results
in
lower
costs
and
higher
quality
solu7ons.
• Organiza7on
change
goes
more
smoothly
when
users
and
other
stakeholders
are
involved
through
the
en7re
lifecycle.
• Effec7ve
business
analysis
is
the
key
for
beoer
collabora7on
between
stakeholders
and
developers.
• Solu7on
scope
consists
of
high-‐level
Features
of
the
proposed
solu7on.
• Features
should
be
priori7zed
based
on
business
value.
• Features
are
used
to
capture
stakeholder
needs
and
organize
requirements.
• Using
features
significantly
reduces
solu7on
scope
creep.
• Using
features
is
highly-‐beneficial
for
both
Agile
and
Waterfall
development,
as
well
as
implementa7on
of
Commercial
Packages.
• Managing
Features
=
Managing
Business
Value
Value
is
helping
the
user
get
a
job
done
faster,
more
conveniently,
and
less
expensively
than
before.
Business
Benefits
Received
-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐
SoluJon
Cost
Monitor
Are
we
willing
to
invest
something
new
and
• KPIs
InnovaJon
will
we
gain
a
compe77ve
advantage?
• Solu7on
Delivery
• Benefits
Realiza7on
• Stakeholder
Sa7sfac7on
Shared Repository
• Comprehensive
business
analysis
training
by
industry
expert,
Karl
Wiegers
• APQC
Benchmarking
• Thousands
of
example
requirements
• KPIs
for
numerous
industries
and
processes
• Numerous
checklists
and
templates
• Hundreds
of
example
personas
and
scenarios