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J A N U A R Y 2 0 14

Gerard Dubois
c o r p o r a t e f i n a n c e p r a c t i c e

Avoiding blind spots in your next


joint venture

Even joint ventures developed using familiar best practices can fail without cross-
process discipline in planning and implementation.

John Chao, Joint ventures (JVs) often seem destined JVs have underperformed or failed outright.
Eileen Kelly Rinaudo, for success at the outset. Two companies Further analysis1 confirmed that even
and Robert Uhlaner
come together in what seems to be an ideal companies with many joint ventures struggle,
match. Demand for the planned product even though best practices are well-known
or service is strong. The parent companies and haven’t changed for decades. In fact,
have complementary skills and assets. And most of our interviewees endorsed several
together they can address a strategic need that have long been the gold standard for
that neither could fill on its own. But in spite JV planning and implementation: a clear
of such advantages, revenues decline, bitter business rationale with strong internal
disputes erupt, and irreconcilable differences alignment, careful selection of partners,
emerge—and managers call it quits. balanced and equitable structure, forethought
regarding exit contingencies, and strong
Not all joint ventures fall apart so governance and decision processes.
spectacularly, but failure is far from a rare
1We examined joint ventures occurrence. When we interviewed senior JV So why do so many joint ventures fall short?
valued at more than $250 practitioners in 20 S&P 100 companies—with Our interviewees suggest that in the rush to
million that were launched
between 1998 and 2012 and combined experience evaluating or managing completion, even experienced JV managers
in which one of the parent
more than 250 JVs—they estimated that as often marginalize best practices or skip
companies was in the
Fortune 250. many as 40 to 60 percent of their completed steps. In many cases, the process lacks
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discipline, both in end-to-end continuity and the transitions between stages of development.
in the transitions between the five stages of As the head of a global pharmaceutical
development—designing the business case and company lamented, “We continually fall prey to
internal alignment, developing the business the pressure to get a deal signed and then forget
model and structure, negotiating deal terms, to plan for operational realities.”
designing the operating model and launch,
and overseeing ongoing operations. Moreover, Many companies lack the forethought and
parent-executive involvement often declines discipline to address those operational realities
in the later stages. Finally, many JVs struggle at each phase in a JV’s development and spend
with insufficient planning to respond to more time on steps where less value is at
eventual changes in risk. Such lapses, even risk and less time where more value is at risk
in the early stages of planning, create blind (Exhibit 1). Some rush through the business-
spots that affect subsequent stages and case design by skipping steps—usually thinking
eventually hinder implementation and ongoing that it will be easy enough to return to any
operations. We’ll examine each of these issues, issues later—and end up trying to reverse
along with the approaches some companies are engineer the business case. Others focus more
taking to deal with them. on a deal’s financials, which are familiar and
comfortable for those with M&A experience,
Rush to completion than on the less quantifiable strategic and
Many of the practitioners we interviewed noted operational issues, such as what might trigger
the pressure—from investors, senior executives, a decision to walk away from a deal, the
and the board—to get deals done quickly, as cost of ancillary agreements, the impact of
companies strive to stay ahead of evolving
MoF 48 2013 exit provisions, and the effect of decisions
trends
Joint or aim to meet
venture fiscal deadlines. When
success to delegate authority. Still others substitute
that pressure
Exhibit 1 offor2speed meets the complexity boilerplate agreement language in critical
of the JV process, it can overwhelm even terms of the agreement or in arbitration clauses
experienced practitioners—especially during rather than tailoring them to the deal at hand.

Exhibit 1 Companies spend more time on steps where less value is at risk
and less time on steps where more value is at risk.

% of total time spent on each stage of joint-venture development

Business case Business model Deal Launch and


and internal and structure terms operating model
alignment
Value at risk 20 40 10 30 Ongoing
operations
Time spent 10 20 50 20

Source: Interviews; McKinsey analysis


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Not surprisingly, our interviews suggest that significant time and resources even before
taking such shortcuts leads to many proposed detailed negotiations with a JV partner,
JVs failing prior to implementation. In general, it also increases everyone’s comfort and
as the head of business development for a high- confidence in the vision for the deal.
tech company commented, “The assumption
that a business case will just happen leads Lack of leadership continuity
to a great deal of pain. People underestimate Companies often struggle to maintain
the difficulties they’ll encounter.” In one continuity of vision as they develop and
pharmaceutical partnership, for example, execute joint ventures. Even if they start with
managers defined only a cursory business case, a clear business case and explicit internal
hoping to move quickly to reap the potential alignment, the strategic intent can get lost in
financial benefits of the arrangement. When the details as execution issues emerge and
they later were forced to reconsider certain people move in and out of the process
decisions given the lack of focus and detail at different stages.
in the business plan, they realized that the
two companies had different visions for Part of the problem is that a different team
the partnership and terminated it without member is usually responsible for each of
realizing its expected returns. the five phases of a JV’s life cycle. In fact,
among the different groups represented
The solution is intuitive: companies must by our interviewees, including business
find ways to balance the pressure for speed development, top management, and business-
with the demands of planning a healthy joint unit leadership, none has responsibility
venture—especially allocating their time and for more than two phases. They also each
resources in line with the potential for value have different ways of defining success and
and impact. No single approach will work for are compensated accordingly. Business-
every company or in all circumstances, but development teams, for instance, are typically
the approach taken by one global industrials evaluated and compensated based on the
company is illustrative. Any business unit speed of a JV’s design and execution process,
presenting a JV proposal to the executive which can create a bias toward haste, even
committee of this company must include among the most thoughtful team members.
in its presentation a detailed business case, Moreover, in all groups, senior decision
an investment thesis, an assessment of makers often step back as others get involved,
competitors, and detailed profiles of priority feeling they’re no longer essential. And JV
partners. It must follow an explicit checklist managers themselves aren’t appointed, or
of expectations for each stage in the planning don’t assume their roles, until late in the
process—including deal structure and terms, process, usually about halfway through the
financial analysis, launch, and operating- launch, at which time the integration team
model design. Senior managers must also use abruptly pulls out.
this checklist during progress reviews, both
to ensure alignment and consistency and When leadership is this disjointed, decisions
to serve as a forcing mechanism for raising made early in the process can have a
issues. Although this approach demands disproportionate effect later on. In the
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transition between developing the business usually most present at the beginning of
case and negotiations, for example, a lack the deal design and initial partner meeting
of continuity can lead to poorly defined and then disappear until the final signing
objectives and vaguely aligned priorities— of the JV agreement—whether because they
which in turn creates confusion over who naturally refocus on other projects, because
should drive business-model development, their interest wanes, or because they feel
lead the corporate business-development less useful on an ever-expanding team.
office, settle on deal terms, or manage the In fact, many top executives are involved
business unit itself. Worse, there is often only in decisions regarding deal terms at a
no consistent referee to resolve trade-offs handful of points before the ink is almost
without reaching into very senior ranks— dry (Exhibit 2). This creates tension and risk
in many cases, the CEO. for the JV as more junior executives assume
responsibility for negotiating an agreement.
To compensate for discontinuity, we’ve seen
companies assign end-to-end accountability To ensure that the structure and operating
for a joint venture to a single senior model are aligned with the vision and
business-unit executive with clear authority strategic rationale, critical issues must be
to make executive decisions, supported resolved when senior decision makers are in
by team members who serve overlapping the room. The best approach requires parent-
terms across the core phases of its design company executives to resist putting decisions
and execution. This creates a balance of off, on the one hand, and to commit to being
executive sponsorship and specialized around for late process decisions on the other.
authority throughout the process. As Managers of one high-tech JV, for example,
one executive observed, “Successful JV set firm and clear standards for both parents’
development depends on a single empowered executive teams to keep decision making on
executive who lives and breathes the JV from track. Those executive teams committed to a
business-case development to launch and high level of participation and accountability
handover to the management team.” The to ensure they were aware of and able to
ideal candidate is a business-line leader or manage any issues; their involvement helped
a future leader of the JV with experience in launch a large-scale JV quickly and smoothly
the JV’s strategy and operations. and set the stage for a healthy long-term
relationship that remains profitable today.
Declining parent involvement
If allowed to proceed organically, JV Since it isn’t always possible for executives
planning would naturally require executive and senior leaders to maintain a high level of
input throughout the entire process. While involvement, companies may need to forgo
it may seem self-evident, many parent the usual linear flow of decision making.
companies underestimate the detrimental That means front-loading the most important
impact of an absence of senior decision decisions—about which partner will have
makers toward the end of the process. Even operational control, for example, or which
when they appoint a single JV manager as critical positions each will hold—rather
recommended, other senior executives are than waiting for them to emerge organically.
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MoF 48 2013
Joint venture success
Exhibit 2 of 2

Exhibit 2 Senior managers are less involved in the later phases of development.

People involved in each phase of the development of a joint venture (JV)

Business case and Business model Structuring Launch and Ongoing


internal alignment and structure deal terms operating model operations

Corporate
executives CEO-to-CEO MOU1 Progress Contract
meetings signing reviews signing

Business
development Approval to search/ Deal-design Deal-term/contract
(BD) approach candidates negotiations negotiations

Business-unit
leadership Discussions with Meetings on Participation in Internal planning of
JV candidates design/terms negotiations function interaction

Functional
Meetings with BD Planning operational Execution
leadership
on objectives rhythm with JV and ongoing
counterparts management

1 Memorandum of understanding.

Source: Interviews; McKinsey analysis

Determining the right questions and the mutually agreeable terms—even if those
sequence of decisions will jump-start partner terms aren’t best for either the JV or
discussions and draw attention to tough its parents. But left unaddressed, such
decisions, such as how much control each asymmetries often come to light during
partner has, that should be made by the launch, expand once operations are under
leadership teams early rather than left to way, and ultimately can undermine the long-
the integration team later on. term success of the joint venture.

Insufficient planning to respond to Certainly, some JVs must be rigidly defined


changes in risk to be effective and enforce the right behavior.
At the beginning of any JV relationship, But when that isn’t the case, JV planners
parent companies naturally have different too often leave contingency planning to the
risk profiles and appetites for risk, reflecting lawyers, focusing on legal protection and risk
their unique backgrounds, experiences, and mitigation without the business sense, which
portfolios of initiatives, as well as their shows up in the legalese of the arbitration
different exposures to market risk. Parent process and exit provisions. Both tend to
companies often neglect this aspect of be adversarial processes that kick in after
planning, preferring to avoid conflict with problems arise, when in fact contingency
their prospective partners and getting to planning should just as often focus on the
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collaborative processes that anticipate changes JV had benefited both parents, its future
and create mechanisms or agreements that was threatened when the crisis buffeted the
enable parent companies to adapt with less majority owner. Rather than dissolve the
dysfunction. As the head of strategy for one partnership, the minority partner temporarily
insurance company noted, “If a JV is set up bought a larger stake in the JV, giving the
correctly, particularly regarding governance majority owner some much-needed cash. Once
and restructuring, it should be able to weather it was back on its feet, the majority owner was
most storms between the parents.” Such able to buy back its full share and restore the
mechanisms might include, for example, ownership balance.
release valves in service-level agreements,
partner-performance management, go/
no-go triggers, or dynamic value-sharing
...
arrangements and can allow a joint venture to Even companies that rigorously follow the
maintain balance in spite of partners’ different common best practices for JV planning will
or evolving priorities and risks. falter if the process lacks a comprehensive
view of execution both within and in between
One industrial JV launched in the mid-1990s stages of development. Maintaining vigilance
used just such an adaptable approach to and balancing these four pressures is critical
get through the financial crisis. While the to the success of a JV.

John Chao is a McKinsey alumnus, Eileen Kelly Rinaudo is a senior expert in the New York office, and Robert Uhlaner
is a director in the San Francisco office.

Copyright © 2014 McKinsey & Company.


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