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Installation Guide
V
V9.0
May 2016
Copyright © 1981 – 2016 Aspen Technology, Inc. All rights reserved.
Aspen Acol+™, Aspen Adsim®, Aspen Adsorption, Aspen Air Cooled Exchanger, Aspen Basic Engineering, Aspen
Batch Process Developer, Aspen Batch Plus®, Aspen BatchSep™, Aspen Capital Cost Estimator, Aspen CatRef®,
Aspen Chromatography®, Aspen ComThermo Workbench®, Aspen Custom Modeler®, Aspen Distillation Synthesis,
Aspen Dynamics®, Aspen Energy Analyzer, Aspen FCC®, Aspen Fired Heater, Aspen FiredHeater, Aspen Flare
System Analyzer, Aspen FLARENET™, Aspen HTFS Research Network™, Aspen HTFS Research Network™, Aspen
HX-Net®, Aspen HYSYS Amines™, Aspen HYSYS Dynamics™,Aspen HYSYS OLGAS™, Aspen HYSYS® - OLGAS 2-
Phase, Aspen HYSYS OLGAS 3-Phase™, Aspen HYSYS RTO™ Offline, Aspen HYSYS Upstream Dynamics™, Aspen
HYSYS Upstream™, Aspen HYSYS® Pipeline Hydraulics , Aspen HYSYS® Offline Optimizer, Aspen HYSYS®
Hydrocracker, Aspen HYSYS® Reformer, Aspen HYSYS® CatCracker, Aspen HYSYS® Petroleum Refining, Aspen
Icarus Process Evaluator®, Aspen Icarus Project Manager®, Aspen In-Plant Cost Estimator, Aspen Kbase®, Aspen
MINLP Optimization, Aspen Mixed Integer Optimizer, Aspen Model Runner™, Aspen MPIMS™, Aspen OnLine ®,
Aspen OTS Framework, Aspen PIMS Advanced Optimization™, Aspen PIMS Submodel Calculator™, Aspen PIMS™,
Aspen Plate Exchanger, Aspen Plate+™, Aspen Plate Fin Exchanger™, Aspen Plus Dynamics®, Aspen Plus
Optimizer™, Aspen Plus®, Aspen Plus® Dynamics, Aspen Polymers , Aspen Polymers Plus™, Aspen Process
Economic Analyzer, Aspen Process Manual™, Aspen Properties®, Aspen Rate-Based Distillation , Aspen RateSep™,
Aspen RefSYS Catcracker™, Aspen RefSYS Hydrocracker™, Aspen RefSYS Reformer™, Aspen RefSYS™, Aspen
Shell & Tube Exchanger, Aspen Shell & Tube Mechanical, Aspen Simulation Workbook™, Aspen Solubility Modeler,
Aspen Split™, Aspen Tasc+™, Aspen Teams® , Aspen Utilities On-Line Optimizer, Aspen Utilities Operations™,
Aspen Utilities Planner™, Aspen Zyqad™ SLM™, SLM Commute™, SLM Config Wizard™, Aspen Version Comparison
Assistant™, the Aspen leaf logo, and Plantelligence are trademarks or registered trademarks of Aspen Technology,
Inc., Burlington, MA.
All other brand and product names are trademarks or registered trademarks of their respective companies.
This document is intended as a guide to using AspenTech's software. This documentation contains AspenTech
proprietary and confidential information and may not be disclosed, used, or copied without the prior consent of
AspenTech or as set forth in the applicable license.
1 Introduction i
P !" P!# ............................................................. 28
Aspen Adsorption ...................................................................................... 32
Aspen Basic Engineering ............................................................................ 33
Aspen Batch Modeler ................................................................................. 35
Aspen Batch Process Developer ................................................................... 36
Aspen Chromatography .............................................................................. 36
Aspen Custom Modeler .............................................................................. 37
Aspen Exchanger Design and Rating ............................................................ 38
Aspen HYSYS ............................................................................................ 38
Aspen HYSYS Petroleum Refining ................................................................ 39
Aspen HYSYS Upstream ............................................................................. 39
Aspen OnLine ........................................................................................... 39
Aspen Plus ............................................................................................... 42
Aspen Plus Dynamics ................................................................................. 45
Aspen Properties ....................................................................................... 46
Aspen Properties Database ......................................................................... 48
Aspen Remote Simulation Service ............................................................... 48
Aspen Server Components ......................................................................... 49
Aspen Solubility Modeler ............................................................................ 49
Aspen Utilities Planner ............................................................................... 50
Aspen Utilities On-Line Optimizer ................................................................ 51
aspenONE Drive ........................................................................................ 51
6 Troubleshooting ............................................................................................57
Common Problems ......................................................................................... 57
Checking Installation Account Privileges ....................................................... 57
Other Troubleshooting Tips ......................................................................... 57
Error Messages .............................................................................................. 57
License Errors ........................................................................................... 57
Troubleshooting Installation of Aspen Products .................................................. 58
Problems Using Excel After Uninstalling Aspen Basic Engineering..................... 58
.NET Framework Error ............................................................................... 58
Troubleshooting SQL Server Problems .............................................................. 58
Troubleshooting Individual Aspen Products ........................................................ 58
ii Contents
T$%#"& !" !#"' ()&!*' () +%' " P%
Dynamics ................................................................................................. 58
Troubleshooting Aspen Basic Engineering ..................................................... 59
Troubleshooting Aspen Batch Process Developer ........................................... 61
Troubleshooting Aspen Plus ........................................................................ 61
Troubleshooting Aspen Remote Simulation Server ......................................... 63
Troubleshooting Aspen Simulation Workbook ................................................ 63
Troubleshooting Aspen Solubility Modeler ..................................................... 65
7 Glossary ........................................................................................................66
1 Introduction iii
Introduction
a,-./023 Overview
aspenONE® is AspenTech’s comprehensive set of software solutions and services. aspenONE
products enable process industry companies to optimize their engineering, manufacturing and
supply chain operations. As a result, AspenTech customers are better able to increase
capacity, improve margins, reduce costs, become more energy efficient, and achieve
operational excellence goals.
aspenONE solutions include the industry’s leading:
· Simulation and design products in the aspenONE Engineering suite
· Plant operations products in the aspenONE Manufacturing suite
· Supply chain management products in the aspenONE Supply Chain suite.
The token-based aspenONE Licensing Model gives customers the flexibility to access and use
any aspenONE product at precisely the time it is needed. This is especially critical in the
dynamic market conditions of the process industries ‒ whether during down economies or in
high-growth periods. This enables customers to lower their risk while maximizing the return on
their software investment.
Packaging
Included in your package from AspenTech, you will find the following items that you will need
prior to installation:
· A packing slip listing the version of the media that you have received.
· One or more of the following USB drives:
o aspenONE Token USB – Contains the media that supports the aspenONE Licensing
Model token-based system. This all-inclusive token-based licensing model was
introduced in July 2009. Under this licensing model, customers are entitled to install
and run all of AspenTech’s products as long as they have purchased sufficient tokens.
To install software purchased under this commercial agreement, use this USB. Software
installed from the aspenONE Token USB requires run-time token-based license keys.
o aspenONE Standard USB – Contains the media that supports perpetual and pre-
aspenONE Licensing Model token-based systems. If you have perpetual license
agreements or token-based license agreements by product (pre-July 2009), you should
use the USB labeled Standard. Software installed from the aspenONE Standard USB
requires older license keys that have been in use since the aspenONE 2004 release.
o Informatica – If you have an MSC perpetual license purchased prior to 2011 and are
entitled to Informatica upgrades, you will receive both the Standard USB and a
standalone Informatica USB containing a new version of Informatica PowerCenter.
N456: The Getting Started brochure and the product Release Notes and Installation Guides are
789:;<=< ;8<=> ?@= Aspen Engineering and Aspen Manufacturing and Supply Chain folders on
?@= tAB <>7C= in your package.
Organization
aspenONE delivers AspenTech’s Process Modeling, Exchanger Design and Rating, Economic
Evaluation, Energy and Flare Analysis, Process Development and Operations Support, Plant
Operations, Process Control and Supply Chain Management products and documentation on a
single USB.
The contents of the USBs are organized in the following folders:
· Aspen Engineering – includes all Aspen Engineering products, Aspen PIMS and Aspen
Administration components (Aspen SLM, Aspen SLM tools, ALC Auto Upload Tool).
· Aspen Manufacturing and Supply Chain – includes all Aspen Manufacturing products
(Information Management, Batch, Production Management, and Advanced Process
Control), Aspen Petroleum Supply Chain products, aspenONE Supply Chain Management
products, and aspenONE Infrastructure products as well as Aspen Administration
components (Aspen SLM, Aspen Security, Aspen SLM tools, aspenONE Diagnostics, ALC
Auto Upload Tool).
Installation Guides and Release Notes are included in the Documentation sub-folders under
each Aspen Engineering and Aspen Manufacturing and Supply Chain.
N456DE
· SLM Client Tools 8.6 and SLM Server 8.6 are delivered with aspenONE V9. aspenONE V9
F8< @7G@=> H>I<;9?J >=K;7>= ALM O:7=8? F8< A=>C=> QRS I> @7G@=>R Uspen recommends that
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HIJJ7b:= ?I @FC= 9:7=8?J F? F :IX=> C=>J7I8 ?@F8 ?@= ALM Server.
· Some products previously available on CD-ROM or DVD are not included on the aspenONE
tABJ. If you do not find a product, please contact AspenTech Support at
https://support.aspentech.comR
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To manage your product entitlement, you will receive one of the following separately:
· A license file if you are using the SLM Server to manage the products to which you are
entitled.
· A pre-configured dongle containing your customer license file if you are operating using a
dongle to manage the products to which you are entitled.
N456: An invoice noting which products you are licensed for is also sent separately from the
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1 Introduction 5
Upgrading to the aspenONE Licensing Model for Manufacturing and Supply Chain
V8.x and above
If you have recently signed a new aspenONE Licensing Model agreement or if you have
superseded an old license agreement with an aspenONE Licensing Model token-based license
agreement for aspenONE Manufacturing and Supply Chain, you will receive a new token-based
license file for V9. During installation of any product in Aspen Manufacturing and Supply Chain,
you will get a message indicating that the newly installed software will use the token-based
license key. Accepting the warning message enables you to install the software.
N456E If you do not have the updated token-based license file, please contact AspenTech
O;J?Is=> A;HHI>?R
n 1 Introduction
· Submit and track technical issues
· Send suggestions
· Report product defects
· Review lists of known deficiencies and defects
Registered users can also subscribe to our Technical Support e-Bulletins. These are used to
alert users to important technical support information such as:
· Technical advisories
· Product updates and releases
Customer support is also available by phone, fax, and email. The most up-to-date contact
information is available at the AspenTech Support Center at https://support.aspentech.com R
1 Introduction 7
Installing Aspen Products
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(Tablets only supported for aspenONE Web Server)
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Your Aspen SLM server must be installed and running prior to installing any V9.0 product.
If using aspenONE Exchange on Windows Server 2012 R2, you must select
the Desktop Experience option during Windows installation to enable Flash
training videos.
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Server)
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product.
ùúðæûëóñ Graphics hardware acceleration requires a DirectX10 graphics card and a 1280 x
1024 or higher resolution monitor
üéèýäêþñ 100 MB/second
Some Aspen products have specific pre-installation requirements that must be installed to
support Aspen products. The following section list the additional requirements.
N456D:
· AspenTech continues to support product versions prior to aspenONE V9.0 on the operating
J^J?=sJ I8 X@79@ ?@=^ X=>= supported when released (unless AspenTech has notified
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· Customers can continue to use products on the operating systems that were initially
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Pre-installation Checklist
Before installing any Aspen Engineering product, review the following checklist before
beginning the installation.
The following options are available on the aspenONE Installer Welcome Page:
· Install aspenONE products. Launches the installation process during which you will select
new products to be installed on this computer.
· Upgrade or repair existing products. Upgrade earlier versions of products or repair existing
installation errors.
· Prepare Deployments. Create install scripts and copy media to automate software
deployment.
· Install and configure SLM (Software License manager) software. Install and configure the
SLM server running on a network.
N456E If you have a parallel port security key for another software product, please make sure
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Results of Installation
The OLI interface files are installed in the following directory:
C:\Program Files\OLI Systems\OLI Engine\Aspen HYSYS <Version>\OLI Engine
The following files will be present:
· Hypcalc.dll
· OLIRegClient.dll
· OLIRegclient.rci
The version number of the Hypcalc.dll is 8.2.3 (or later).
Aspen Plus
· Plug in the OLI Hardlock key into an available USB port on your system. It is
recommended that you use the Security Settings and Test program accessible from the
Start | Programs | OLI Systems | OLI Engine in Aspen Plus V9.0 | Tools menu to
confirm that the OLI License is operating correctly.
N456E If you have a parallel port security key for another software product, please make sure
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Installing
To install OLI Engine, you can download this .exe from the OLI Systems website or access it
on the OLI DVD and follow the instructions in the OLI Engine documentation.
After the files are copied and the program group is populated, the HardLock device driver
installation script starts. This is a very brief installation, and you are not prompted for any
information. Click Next to complete the installation, and Finish to exit when the installation is
complete.
Version Coexistence
Any two versions of Aspen Simulation Workbook (and Aspen OSE Workbook) cannot coexist
within the same Excel Application. It is recommended that previous versions of Aspen
Simulation Workbook or Aspen OSE Workbook are uninstalled prior to installing the current
version.
It is possible to use both versions on the same machine but only one can be enabled within
Excel at any given time. The version that will be run by default when Excel starts and can be
selected using the Aspen Simulation Workbook Add-In Manager, which is available from
the AspenTech | Process Modeling V9.0 | Aspen Simulation Workbook V9.0 Start
menu.
N456D:
· Before you begin the installation, review the media kit brochure and print copies of the
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· The installation program checks for all pre-requisites; if the pre-requisite software is not
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s=JJFG= F8< ?@= 78J?F::F?7I8 X7:l not proceed.
4. Insert the USB drive. The AutoPlay dialog box is displayed.
5. Select Run aspenONE Install Browser. (You also have the option of viewing the files on the
USB.)
6. Select aspenONE Engineering.
7. Select Begin Install. The Welcome screen for the suite that you selected is displayed.
Prerequisite validation
If prerequisite requirements are verified then click Next. If any are missing, stop and install
the required software.
Choose Products
Select the products you want to install. For more information, refer to Product-Specific
Installation Notes
N456E You should accept the default directory when installing Aspen products. The Aspen
78J?F::F?7I8 <I=J 8I? J;HHI>? 78J?F::78G ?o directories with non-ASCII characters in the path.
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License Security
Add the location of your license server or license file, and the security server name if required.
If you chose to install the Aspen Basic Engineering Server use this screen to configure an
account used to run the Broker.
Only system administrators should perform this type of installation. The installation lets you
install workspace libraries and create workspaces on a different drive to the server program
files. However, if you install workspace libraries on a different file share, you must copy the .Net
KBs to a folder on the same machine as the server program files and point to the KBs using the
ManagedKBsDirectory keyword in the Workspace library config file.
In this case, the config files for the workspace libraries will be located on a different file share,
and the location of the KBs must not be specified using a UNC pathname. For example the
following is not allowed:
ManagedKBsDirectory= \\ABEserver\test\KB
You must use a pathname directly on the server machine, for example,
ManagedKBsDirectory= C:\ABE\Library\KB
From Aspen Plus or Aspen HYSYS, you can use aspenONE Drive to collaborate and share
models from a secure location. Optionally enter the URL for the aspenONE Drive. If you do not
enter a value now, an aspenONE Drive must be configured later.
Verify Installation
Reboot
Once the installation is finished, the Wizard Completed dialog box appears.
You should reboot your system before using any of the products. You should also select
Automatically launch aspenONE Update Agent after rebooting the computer to install patches.