Construction Quality Control
Topic # 1: Definition of Quality
According to International Organization for
Standardization (ISO), Quality is the totality of
characteristics of an entity bears on its ability to
satisfy stated or implied needs.
Topic # 2: Quality in Construction
Construction project quality is the fulfilment
of the owner's needs per defined scope of works
within the budget and specific schedule to satisfy
the owner's requirements.
Here, time and cost are the important parameters in
meeting the owner’s requirements.
Topic # 3: Quality Management
 Enables an organization to deliver products
and services that meet both customer's
requirements and regulations, protecting its
reputation while reducing costs and driving
improvement
 The purpose of Quality Management is to
ensure that the project will satisfy the needs
for w/c it was undertaken.
Topic # 4: Quality Management Activities
Quality Planning
Identifying and/ or verifying quality
standards that are relevant to the project and
determining how to satisfy them.
Ex. Quality Procedures, Checklist, Supporting
Documentations
Quality Improvement
On many projects, there will be the chance
to improve aspects of quality or there will be
chances to improve the process so that future
projects can benefit from the knowledge learned on
current project.
Topic # 5: QA vs QC Analogy
Imagine that you are driving on a
freeway,(driving you crazy, ayiieieeeee)
QA : These are preventive measures like
adjusting seats, side mirrors, occasional glances at
speed gage to ensure speed is not excessive, road
sides to read road sign, looking at the side mirror
before changing lane
QC: These are corrective measures like
diverging to avoid dogs or cats crossing the
highway
Steering to right if car is straying
into left lane
Braking to avoid hitting slowed car
in front
Topic # 6: Quality Assurance vs Quality Control
Quality Control - focused on fulfilling quality
requirements
Quality Assurance - focused on providing
confidence that quality requirements will be fulfilled
Quality Control - more of the inspection aspect of
quality management
Quality Assurance - relates how a process is
performed or how a product is made
Quality Control - corrective tool focused on the
quality of the output
Quality Assurance - managerial tool focused on the
process of quality
Quality Control - validation/software testing,
inspection, peer reviews
Quality Assurance - verification activities, process
checklists, project audits and methodology &
standards development