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6 Main

Characteristics of
Communications
Article shared by Samiksha S

Characteristics of communications are given


below:

(1) Two or More Persons:

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The first important characteristic of


communication is that there must be a
minimum number of two persons because
no single individual can have an exchange
of ideas with himself. A listener is necessary
to receive one’s ideas. Therefore, there must
be at least two persons-the sender of
information and the receiver.

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(2) Exchange of Ideas:

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Communication cannot be thought of in the


absence of exchange of ideas. In order to
complete the process of communication
there must be an exchange of ideas, orders,
feelings, etc., among two or more than two
persons.

(3) Mutual Understanding:

Mutual understanding means that the


receiver should receive the information in
the same spirit with which it is being given.
In the process of communication, it is more
important to understand the information
rather than carry it out.

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(4) Direct and Indirect Communication:

It is not necessary in communication that


the receiver and giver of information should
be face-to-face with each other.
Communication can be both direct and
indirect. Direct communication means face-
to-face conversation, while indirect
communication is through other means.

(5) Continuous Process:

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Communication is an endless process, as is


the case with business where the manager
continuously assigns work to his
subordinates, tries to know the progress of
the work and gives directions.

(6) Use of Words as well as Symbols:

There can be many means of


communication, like the written, the oral
and symbolic. The examples of symbolic
communication are the ringing of bell for
closing a school or a college, saying
something by the movement of the neck,
showing anger or disapproval through eyes,
giving some decision by the raising of a
finger in cricket, etc.

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