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CUSTOMER SERVICES DIRECTORATE AIRBUS

1 ROND POINT MAURICE BELLONTE


31707 BLAGNAC CEDEX FRANCE
TELEPHONE + 33 (0)5 61 93 33 33
TELEX AIRBUS 530526F SERVICE INFORMATION LETTER

SUBJECT: CROSS-REFERENCES BETWEEN OLD AND NEW PART


NUMBER FOR CABIN HANDSETS

ATA CHAPTER: 23-73

AIRCRAFT TYPE: A318, A319, A320, A321, A330, A340

APPLICABILITY: All A318, A319, A320, A321, A330, A340 Aircraft

REFERENCES: TFU 23.73.00.089


Airbus IPC 23-73-44
Becker CMM 23-40-01 revision 5 dated December 06th, 2006
Holmberg CMM 23-73-01 revision 13 dated June 06th, 2009
Holmberg CMM 44-10-03 revision 1 dated August 27th, 2009

0. REVISION:

This SIL is entirely revised further to the introduction of new Holmberg Handsets N40 Series (N40-
1A & N40-1B).

1. PURPOSE:

The purpose of this SIL is to inform customers about cross-references between handsets PN
ST3100 & PN 89-01 Series (From both Becker & Holmberg) and new Holmberg handsets PN
N40 Series.
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 23-030


PAGE: 1 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

2. DESCRIPTION:

Initially this SIL was issued to describe to the operator a change in the PN philosophy of Holmberg &
Becker Handsets 89-01 & ST3100 Series.

To ease the maintenance and spare part ordering for cabin handsets a specific PN was indeed allocated at
that time to each handset taking its color and keypad layout into account (In replacement of old generic
keypad such as Type 7, 8, 9 & 10 by providing alternate layouts in a cross reference table).

However, current SIL revision has been conducted due to the introduction of new N40 Series: N40-1A &
N40-1B in production. Information on the design improvements brought by these new standards as well as
PN evolution correspondence/interchangeability with regards to “old” 89-01 & ST3100 Series has been
incorporated.

Holmberg N40-1A Series:

Holmberg handset N40-1A Series have been introduced to address all known in-service reliability issue
and is also bringing the following design improvement:
- 16g Requirement.
- Max. 15 Buttons on the keyboard layout.
- Night Design keyboard (Illuminated Keyboard under dark condition).
- New release mechanism.
- Composed of 3 distinct Line Replaceable Items (Support Bracket, Handset & Coiled Cord)

Note: Such LRIs can be ordered separately as per PN available within the IPC.

N40-1A Series handsets are introduced in production through:


SA: MOD 39410 / PoE: MSN 3917 (JUN-2009)
LR: MOD 57901 / PoE: N/A

Note: N40-1A was certified but never installed on LR production A/C.

Holmberg N40-1B Series:

N40-1B Series has been introduced in order to address cabin interphone interferences that were noticed
on aircraft equipped with the GSM on board. Holmberg handset N40-1B series is therefore proposed to
the airline as a product improvement to Holmberg N40-1A / 89-01 & Becker ST3100 Series. It is also
bringing the following design improvement with regards to “old” 89-01 & ST3100 Series.
- 16g Requirement.
- Max. 15 Buttons on the keyboard layout.
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

- Night Design keyboard (Illuminated Keyboard under dark condition).


- New release mechanism.
- Composed of 3 distinct Line Replaceable Items (Support Bracket, Handset & Coiled Cord)
- EMI improved (Compatible with GSM On-Board System)

N40-1B Series handsets are introduced in production through:


SA: MOD 150786 / PoE: MSN 4110 (NOV-2009)
LR: MOD 200328 / PoE: MSN 0980 (NOV-2009)

SIL NUMBER: 23-030


PAGE: 2 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

N40 Series overview


© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 23-030


PAGE: 3 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

3 HANDSETS PN DEFINITION:

N40 Series:
PN structure is N40-1Ay0zxx-10z and N40-1By0zxx-10z where:
xx corresponds to the keyboard type
y corresponds to the colour code
z corresponds to the interface

89-01 Series:
There are three different types of PN for 89-01 Series, with the following structure:
- Handset PN 89-01-07xxy (standard series)
- Handset PN 89-01-17xxy (illuminated series)
- Handset PN 89-01-27xxy (EMI Improved series)
Where xx is the keyboard type number and y is the colour number.

ST3100 Series:
Not Applicable

4 INTERCHANGEABILITY CONDITIONS:

4.1 From ST3100 and 89-01 Series to N40-1A Series

Handset PN ST3100 and 89-01 Series (Old) and Handset PN N40-1A (New) are not interchangeable but
one way interchangeable should the following conditions be fulfilled:
- Both Keypad layout are identical.
- Colour change (If any) between both handsets is acceptable.
- New Handset has to be installed together with its associated bracket support assembly.
- GSM is not installed on the aircraft.

4.2 From ST3100 and 89-01 Series to N40-1B Series

Handset PN ST3100 and 89-01 Series (Old) and Handset PN N40-1A (New) are not interchangeable but
one way interchangeable should the following conditions be fulfilled:
- Both Keypad layout are identical.
- Colour change (If any) between both handsets is acceptable.
- New Handset has to be installed together with its associated bracket support assembly.

4.3 From N40-1A Series to N40-1B Series


© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

Holmberg Handset PN N40-1A Series (Old) and PN N40-1B Series (New) are one way interchangeable
but two way interchangeable should the following conditions be fulfilled:
- GSM is not installed on the aircraft.

4.4 Mixability

Mixability is allowed.

SIL NUMBER: 23-030


PAGE: 4 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

5 Cross Reference Table to replace old 89-01 and ST 3100 Series by N40 Series

5.1 Table 1: Evolution Table from BECKER ST 3100 Series to N40 Series

Colour Colour N40 equivalent PN


ST 3100-Series PN Keyboard Keyboard
Code Code (Where X could be A or B)
ST3100-20-01 7 1 N/A*
ST3100-20-02 7 3 N/A*
ST3100-21-10 7 1 N/A* - Refer to table 3 for alternate
ST3100-21-11 8 1 N/A* - Refer to table 3 for alternate
ST3100-21-12 9 1 N/A* - Refer to table 3 for alternate
ST3100-21-13 10 1 N/A* - Refer to table 3 for alternate
ST3100-21-14 12 1 N/A*
ST3100-21-15 3 1 N/A*
ST3100-21-16 4 1 N/A*
ST3100-21-17 5 1 N/A*
ST3100-21-18 6 1 N/A*
ST3100-21-21 14 1 N/A*
ST3100-21-22 15 1 N/A*
ST3100-21-25 19 1 N/A*
ST3100-21-28 22 1 N/A*
ST3100-21-30 23 1 N/A*
ST3100-21-32 32 1 N/A*
ST3100-22-10 7 3 N/A* - Refer to table 3 for alternate
ST3100-22-12 9 3 N/A* - Refer to table 3 for alternate
ST3100-22-14 12 3 N/A*
ST3100-22-18 6 3 N/A*
ST3100-22-21 14 3 N/A*
ST3100-22-22 15 3 N/A*
ST3100-22-24 18 3 N/A*
ST3100-22-26 20 3 N/A*
ST3100-22-28 22 3 N/A*
ST3100-22-30 23 3 N/A*
ST3100-22-32 32 3 N/A*
ST3100-23-10 7 2 N/A* - Refer to table 3 for alternate
ST3100-23-12 9 2 N/A* - Refer to table 3 for alternate
ST3100-23-14 12 2 4** 12 N40-1X40212-102
ST3100-23-15 3 2 4** 3 N40-1X40203-102
ST3100-23-16 4 2 4** 4 N40-1X40204-102
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

ST3100-23-17 5 2 4** 5 N40-1X40205-102


ST3100-23-18 6 2 4** 6 N40-1X40206-102
ST3100-23-19 11 2 4** 11 N40-1X40211-102
ST3100-23-20 13 2 4** 14 N40-1X40214-102
ST3100-23-21 14 2 4** 30 N40-1X40230-102
ST3100-23-22 15 2 4** 31 N40-1X40231-102
ST3100-23-23 17 2 4** 17 N40-1X40217-102

SIL NUMBER: 23-030


PAGE: 5 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

Colour Colour N40 equivalent PN


ST 3100-Series PN Keyboard Keyboard
Code Code (Where X could be A or B)
ST3100-23-24 18 2 4** 18 N40-1X40218-102
ST3100-23-25 19 2 4** 19 N40-1X40218-102
ST3100-23-26 20 2 4** 20 N40-1X40220-102
ST3100-23-27 21 2 4** 21 N40-1X40221-102
ST3100-23-28 22 2 4** 22 N40-1X40222-102
ST3100-23-29 16 2 4** 12 N40-1X40212-102
ST3100-23-30 23 2 4** 23 N40-1X40223-102
ST3100-23-32 32 2 4** 15 N40-1X40215-102
ST3100-24-15 3 0 1*** 3 N40-1X10203-102
ST3100-24-16 4 0 1*** 4 N40-1X10204-102
ST3100-24-17 5 0 1*** 5 N40-1X10205-102
ST3100-24-20 1 0 1*** 1 N40-1X10101-101
ST3100-24-21 2 0 1*** 2 N40-1X10102-101
ST3100-25-32 32 5 2** 15 N40-1X40215-102
ST3100-26-18 18 6 4 18 N40-1X40218-102
ST3100-26-32 32 6 4 15 N40-1X40215-102
ST3100-26-33 33 6 4 33 N40-1X40233-102
ST3100-27-12 12 7 2 12 N40-1X20212-102
ST3100-27-32 32 7 2 15 N40-1X20215-102
ST3100-27-33 33 7 2 33 N40-1X20233-102
ST3100-27-37 37 7 1 37 N40-1X20237-102
ST3100-28-34 34 8 1 34 N40-1X10134-101
ST3100-28-35 35 8 1 35 N40-1X10135-101
ST3100-28-36 36 8 1 36 N40-1X10136-101
ST3100-28-38 38 8 1 38 N40-1X10138-101
ST3100-30-01 0 0 1*** 0 N40-1X10100-101
ST3100-33-10 0 0 1*** 0 N40-1X10100-101
*: Not Applicable. RFC/RMO process to be followed.
**: Colour Change (Cable). Refer to Colour Code Definition for details
***: Colour Change (PTT-Key Cap). Refer to Colour Code Definition for details
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 23-030


PAGE: 6 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

5.2 Table 2: Evolution Table from HOLMBERG 89-01 Series to N40 Series
Colour Colour N40 equivalent PN
89-01-Series PN Keyboard Keyboard
Code Code (Where X could be A or B)
89-01-07000 0 0 1 0 N40-1X10100-101
89-01-07002 0 2 4 0 N40-1X40200-102
89-01-07010 1 0 1 1 N40-1X10101-101
89-01-07020 2 0 1 2 N40-1X10102-101
89-01-07030 3 0 1 3 N40-1X10203-102
89-01-07031 3 1 N/A*
89-01-07032 3 2 4 3 N40-1X40203-102
89-01-07035 3 5 2** 3 N40-1X20203-102
89-01-07040 4 0 1 4 N40-1X10204-102
89-01-07041 4 1 N/A*
89-01-07042 4 2 4 4 N40-1X40204-102
89-01-07045 4 5 2** 4 N40-1X20204-102
89-01-07052 5 2 4 5 N40-1X40205-102
89-01-07061 6 1 N/A*
89-01-07062 6 2 4 6 N40-1X40206-102
89-01-07063 6 3 N/A*
89-01-07065 6 5 2** 6 N40-1X20206-102
89-01-07067 6 7 2 6 N40-1X20206-102
89-01-07071 7 1 N/A*
89-01-07072 7 2 N/A*
89-01-07073 7 3 N/A* - Refer to table 3 for alternate
89-01-07081 8 1 N/A*
89-01-07091 9 1 N/A*
89-01-07092 9 2 N/A* - Refer to table 3 for alternate
89-01-07093 9 3 N/A*
89-01-07101 10 1 N/A*
89-01-07112 11 2 4 11 N40-1X40211-102
89-01-07117 11 7 2 11 N40-1X20211-102
89-01-07121 12 1 N/A*
89-01-07122 12 2 4 12 N40-1X40212-102
89-01-07123 12 3 N/A*
89-01-07125 12 5 2** 12 N40-1X20212-102
89-01-07126 12 6 2** 12 N40-1X20212-102
89-01-07127 12 7 2 12 N40-1X20212-102
89-01-07130 13 0 1 13 N40-1X10113-101
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

89-01-07142 14 2 4 14 N40-1X40214-102
89-01-07152 15 2 4 15 N40-1X40215-102
89-01-07154 15 4 N/A*
89-01-07155 15 5 2** 15 N40-1X20215-102
89-01-07157 15 7 2 15 N40-1X20215-102
89-01-07162 16 2 4 12 N40-1X40212-102
89-01-07172 17 2 4 17 N40-1X40217-102
89-01-07182 18 2 4 18 N40-1X40218-102

SIL NUMBER: 23-030


PAGE: 7 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

89-01-Series PN Keyboard Colour Colour Keyboard N40 equivalent PN


89-01-07183 18 3 N/A*
89-01-07185 18 5 2** 18 N40-1X20218-102
89-01-07187 18 7 2 18 N40-1X20218-102
89-01-07191 19 1 N/A*
89-01-07202 20 2 4 20 N40-1X40220-102
89-01-07203 20 3 N/A*
89-01-07212 21 2 4 21 N40-1X40221-102
89-01-07221 22 1 N/A*
89-01-07222 22 2 4 22 N40-1X40222-102
89-01-07223 22 3 N/A*
89-01-07232 23 2 4 23 N40-1X40223-102
89-01-07235 23 5 2** 23 N40-1X20223-102
89-01-07237 23 7 2 23 N40-1X20223-102
89-01-07240 24 0 1 24 N40-1X10124-101
89-01-07250 25 0 1 25 N40-1X10125-101
89-01-07260 26 0 1 26 N40-1X10126-101
89-01-07270 27 0 1 27 N40-1X10127-101
89-01-07282 28 2 4 28 N40-1X40228-102
89-01-07285 28 5 2** 28 N40-1X20228-102
89-01-07292 29 2 4 29 N40-1X40229-102
89-01-07295 29 5 2** 29 N40-1X20229-102
89-01-07332 33 2 4 33 N40-1X40233-102
89-01-07335 33 5 2** 33 N40-1X20233-102
89-01-07337 33 7 2 33 N40-1X20233-102
89-01-07340 34 0 1 34 N40-1X10134-101
89-01-07350 35 0 1 35 N40-1X10135-101
89-01-07360 36 0 1 36 N40-1X10136-101
89-01-07375 37 5 2** 37 N40-1X20237-102
89-01-07377 37 7 2 37 N40-1X20237-102
89-01-07390 39 0 1 39 N40-1X10139-101
89-01-07405 40 5 2** 40 N40-1X20240-102
89-01-07410 41 0 1 41 N40-1X10141-101
89-01-07420 42 0 1 42 N40-1X10142-101
89-01-07430 43 0 1 43 N40-1X10143-101
89-01-17042 4 2 4 4 N40-1X40204-102
89-01-17122 12 2 4 12 N40-1X40212-102
89-01-17157 15 7 2 15 N40-1X20215-102
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

89-01-17182 18 2 4 18 N40-1X40218-102
89-01-17332 33 2 4 33 N40-1X40233-102
89-01-27000 0 0 1 0 N40-1X10100-101
89-01-27042 4 2 4 4 N40-1X40204-102
89-01-27122 12 2 4 12 N40-1X40212-102
89-01-27152 15 2 4 15 N40-1X40215-102
89-01-27155 15 5 2** 15 N40-1X20215-102
89-01-27182 18 2 4 18 N40-1X40218-102
*: Not Applicable. RFC/RMO process to be followed.
**: Colour Change (Cable). Refer to Colour Code Definition for details SIL NUMBER: 23-030
PAGE: 8 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

5.3 Table 3: Correspondence Table to replace old Keypad Types 7, 8, 9 and 10

Becker
Possible
Keypad Colour Colour
Old PN Keypad New PN
type code code
layouts
22 1 ST 3100-21-28
ST 3100-21-10 7 1
32 1 ST 3100-21-32
17 2 ST 3100-23-23
18 2 ST 3100-23-24
20 2 ST 3100-23-26
ST 3100-23-10 7 2
21 2 ST 3100-23-27
22 2 ST 3100-23-28
32 2 ST 3100-23-32
18 3 ST 3100-22-24
20 3 ST 3100-22-26
ST 3100-22-10 7 3
22 3 ST 3100-22-28
32 3 ST 3100-22-32
ST 3100-21-11 8 1 19 1 ST 3100-21-25
ST 3100-21-12 9 1 23 1 ST 3100-21-30
ST 3100-23-12 9 2 23 2 ST 3100-23-30
ST 3100-22-12 9 3 23 3 ST 3100-22-30
ST 3100-21-13 10 1 19 1 ST 3100-21-25

Holmberg
Possible
Keypad Colour Colour
Old PN Keypad New PN
type code code
layouts
18 3 89-01-07183
89-01-07073 7 3 20 3 89-01-07203
22 3 89-01-07223
89-01-07092 9 2 23 2 89-01-07232
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 23-030


PAGE: 9 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

6 COLOUR CODE DEFINITION

Note: The differences in the Colour definition between the two suppliers are due to different historical
development of the handsets.

6.1 Colour code definition Becker ST3100 Series

Colour Code 0 1 2 3 4 5 6 7 8
Handset
Beige Pepper Pepper
Case Soft Grey Foggy
Eritrea Dust Dust
Cover Plates
Tarnished Tarnished
Tarnished
Cable Black Beige Black Black Black Pepper Black
Black Foggy
Dust
Support
Bracket Beige Pepper Pepper
Soft Grey Foggy
PTT Beige Eritrea Dust Dust Pepper
Key Cap Eritrea Dust

6.2 Colour code definition Holmberg 89-01 Series

Colour Code 0 1 2 3 4 5 6 7
Handset Case Soft Pepper
Foggy Foggy
Cover Plates Grey Dust
Black Beige Pepper
Cable Pepper Black Black Black
Eritrea Dust Foggy
Dust
Support Bracket
Soft Pepper
PTT Pepper Foggy Foggy
Grey Dust
Key Cap Dust

6.3 Colour code definition Holmberg N40 Series

Colour Code 1 2 3 4
Handset Case Dark
Cover Plates Porcelain
Pepper Pepper
Cable Black Foggy
Dust Dust
Dark
Support Bracket
Porcelain
PTT
Quarz Grey
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

Key Cap

SIL NUMBER: 23-030


PAGE: 10 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

7 KEYBOARDS DEFINITION

1 2 3 1 2 3

ALL ALL CREW


REST

MON RESET MON RESET

PTT PTT PTT

N40, 89-01, ST3100 N40, 89-01, ST3100 N40, 89-01, ST3100


Type 0 Type 1 Type 2

PA INTPH PURS PA INTPH PURS PA CAPT EMER


ALL CALL

1 2 ALL 1 2 ALL FWD PURS


ATTND

3 4 3 4 CREW AFT L AFT R


REST ATTND ATTND

PRIO CAPT RESET PRIO CAPT RESET ALL SVCE RESET


CAPT CAPT ATTND INTPH
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

PTT PTT PTT

N40, 89-01, ST3100 N40, 89-01, ST3100 N40, 89-01, ST3100


Type 3 Type 4 Type 5

SIL NUMBER: 23-030


PAGE: 11 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

PA INTPH PURS

1 2 ALL
FWD MID

3 4
EXIT AFT

EMER CAPT RESET


CALL

PTT

N40, 89-01, ST3100


Type 6
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 23-030


PAGE: 12 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

SET OF KEY CAPS

FWD AFT FWD L FWD R AFT L AFT R ALL RESET EMER


ATTND ATTND ATTND ATTND ATTND ATTND ATTND CALL

SVCE CAPT PA PA PA 1 L/R 3L 3R


INTPH FWD MID AFT

x 7 BLANK

PA
KEY WITH RAISED TOUCH AREA
ALL

PTT

SET OF COVER PLATE


© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

89-01 & ST3100 only. Discontinued with N40


Type 7 & 8
Note: Handsets Type 7 & 8 consist of the same sets of key caps and cover plates except for the
“EMER CALL” key cap. For Type 8 this key shall be coloured ‘Dark Amber’ independent from
handset colour type.

SIL NUMBER: 23-030


PAGE: 13 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

SET OF KEY CAPS

FWD AFT FWD L FWD R AFT L AFT R ALL MID EXIT


ATTND ATTND ATTND ATTND ATTND ATTND ATTND ATTND ATTND

MID L MID R EXIT L EXIT R RESET EMER SVCE CAPT PA


ATTND ATTND ATTND ATTND CALL INTPH FWD

PA PA PURS TRANS
x 7 BLANK
MID AFT CALL PURS

PA 1 L/R 3L 3R
KEY WITH RAISED TOUCH AREA
ALL

PTT

SET OF COVER PLATE


© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

89-01 & ST3100 only. Discontinued with N40


Type 9 & 10
Note: Handsets Type 9 & 10 consist of the same sets of key caps and cover plates except for the
“EMER CALL” key cap. For Type 10 this key shall be coloured ‘Dark Amber’ independent from
handset colour type.

SIL NUMBER: 23-030


PAGE: 14 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

PA INTPH PA INTPH 1 2 3

1 2 ALL 1 2 ALL ALL 4 CREW


FWD MID FWD MID REST

3 4 3 4 MON RESET
EXIT AFT EXIT AFT

CAPT RESET EMER CAPT RESET


CALL

PTT PTT PTT

N40, 89-01, ST3100 N40, 89-01, ST3100 N40, 89-01


Type 11 Type 12 Type 13

PA INTPH PA INTPH PA CAPT EMER


ALL CALL

1 ALL 1 2 ALL FWD AFT L AFT R


FWD FWD MID ATTND ATTND ATTND

3 3 ALL SVCE RESET


AFT AFT ATTND INTPH

CAPT RESET EMER CAPT RESET


CALL
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

PTT PTT PTT

ST3100 N40, 89-01 ST3100 N40 N40, 89-01 ST3100


Type 13 / Type 14 Type 14 / Type 30 Type 15 / Type 32

SIL NUMBER: 23-030


PAGE: 15 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

PA INTPH PURS Identical to PA CAPT


KEYBOARD Type 12 but ALL
with “EMER CALL” Key in
Dark Amber Colour.
1 2 ALL 1 L/R SVCE
FWD MID INTPH
Discontinued with N40.

3 3L 3R RESET
AFT

EMER CAPT RESET


CALL

PTT PTT

ST3100 N40 89-01, ST3100 N40, 89-01, ST3100


Type 15 / Type 31 Type 16 Type 17

PA CAPT EMER PA CAPT EMER


Identical to
ALL CALL ALL CALL
KEYBOARD Type 18 but
with “EMER CALL” Key in
Dark Amber Colour.
PA PA FWD L AFT L FWD R
FWD AFT ATTND ATTND ATTND
Discontinued with N40.

FWD AFT L AFT R ALL SVCE RESET


ATTND ATTND ATTND ATTND INTPH

ALL SVCE RESET


ATTND INTPH
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

PTT PTT

N40, 89-01, ST3100 89-01, ST3100 N40, 89-01, ST3100


Type 18 Type 19 Type 20

SIL NUMBER: 23-030


PAGE: 16 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

PA CAPT EMER PA CAPT EMER PA CAPT EMER


ALL CALL ALL CALL ALL CALL

FWD L FWD R PA FWD L FWD R FWD MID


ATTND ATTND FWD ATTND ATTND ATTND ATTND

AFT L AFT R PA AFT L AFT R EXIT AFT


ATTND ATTND AFT ATTND ATTND ATTND ATTND

ALL SVCE RESET ALL SVCE RESET ALL SVCE RESET


ATTND INTPH ATTND INTPH ATTND INTPH

PTT PTT PTT

N40, 89-01, ST3100 N40, 89-01, ST3100 N40, 89-01, ST3100


Type 21 Type 22 Type 23

1 2 3 PA INTPH PURS PA INTPH PURS

ALL LDF CREW 1 2 ALL 1 2 ALL


REST

MON RESET 3 4 3 4 CREW


REST

EMER MON RESET EMER MON RESET


CALL CALL
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

PTT PTT PTT

N40, 89-01 N40, 89-01 N40, 89-01


Type 24 Type 25 Type 26

SIL NUMBER: 23-030


PAGE: 17 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

PA INTPH PURS PA INTPH PURS PA INTPH PURS

1 2 ALL 1 2 ALL 1 2 ALL

3 4 CREW 3 4 CREW 3 4 PRIO


LDF LDF ALL

EMER MON RESET PRIO CAPT RESET PRIO CAPT RESET


CALL CAPT CAPT

PTT PTT PTT

N40, 89-01 N40, 89-01 N40, 89-01


Type 27 Type 28 Type 29

PA INTPH PA INTPH PURS PA CAPT EMER


ALL CALL

1 2 ALL 1 2 ALL FWD AFT L AFT R


FWD MID FWD MID ATTND ATTND ATTND

3 3 ALL SVCE RESET


AFT AFT ATTND INTPH

EMER CAPT RESET EMER CAPT RESET


CALL CALL
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

PTT PTT PTT

N40 ST3100 N40 ST3100 ST3100 N40, 89-01


Type 30 / Type 14 Type 31 / Type 15 Type 32 / Type 15

SIL NUMBER: 23-030


PAGE: 18 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

PA CAPT EMER PA PA PA PA INTPH


ALL CALL ALL FWD AFT

PA FWD MID RESET 1 2 ALL


FWD ATTND ATTND FWD MID

PA EXIT AFT 3 4
AFT ATTND ATTND EXIT AFT

ALL SVCE RESET EMER RESET


ATTND INTPH CALL

PTT PTT PTT

N40, 89-01, ST3100 N40, 89-01, ST3100 N40, 89-01, ST3100


Type 33 Type 34 Type 35

PA EMER PA CAPT EMER PA EMER


ALL CALL ALL CALL ALL CALL

PA PA PURS TRANS FWD AFT L AFT R


FWD AFT PURS ATTND ATTND ATTND

FWD AFT L AFT R FWD AFT L AFT R ALL SVCE RESET


ATTND ATTND ATTND ATTND ATTND ATTND ATTND INTPH

ALL SVCE RESET ALL SVCE RESET


ATTND INTPH ATTND INTPH
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

PTT PTT PTT

N40, 89-01, ST3100 N40, 89-01, ST3100 N40, ST 3100


Type 36 Type 37 Type 38

SIL NUMBER: 23-030


PAGE: 19 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

PA PURS EMER PA INTPH PURS PA INTPH PURS


ALL CALL

FWD AFT L AFT R 1 2 ALL 1 2 ALL


ATTND ATTND ATTND LDGAL FWD MID

ALL SVCE RESET 3 4 CREW 3 4


ATTND INTPH LDF EXIT AFT

PRIO CAPT RESET EMER RESET


CAPT CALL

PTT PTT PTT

N40, 89-01 N40, 89-01 N40, 89-01


Type 39 Type 40 Type 41

1 2 3 PA EMER CALL CALL CALL


ALL CALL ALL COUR/A FCRC

ALL 4 PA FWD MID PA PA PA


FWD ATTND ATTND ALL COUR/A CARGO

MON RESET PA EXIT AFT PA EXIT AFT


AFT ATTND ATTND AFT ATTND ATTND

ALL SVCE RESET ALL SVCE RESET


ATTND INTPH ATTND INTPH

PTT PTT PTT


© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

N40, 89-01 N40, 89-01 N40


Type 42 Type 43 Type 44

SIL NUMBER: 23-030


PAGE: 20 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010
AIRBUS

SERVICE INFORMATION LETTER

CALL PA INTPH PURS CALL CALL


CAPT COUR/A
ALL

PA PA PA 1 2 ALL PA PA PA
ALL COUR/A CARGO FWD MID ALL COUR/A CARGO

3 4 CREW PA
EXIT AFT REST MON

PRIO SVCE RESET PRIO CAPT RESET EMER SVCE RESET


CAPT INTPH CAPT CALL INTPH

PTT PTT PTT

N40 N40, 89-01 N40


Type 45 Type 46 Type 47
© AIRBUS S.A.S. 2008. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 23-030


PAGE: 21 of 21
DATE: Feb 18/2000
REVISION: 05, Mar 10/2010