Sei sulla pagina 1di 12

E Ernst & Young Tax Consultants

Avenue Marcel Thiry 204
 Tel:
Fax:
+32/(02) 774 94 11
+32/(02) 774 93 76
Marcel Thirylaan 204
1200 Bruxelles – Brussel

PRIVATE & CONFIDENTIAL

Ms Christel Smets
Head Taxes & Subsidiaries
ABN AMRO
Kanselarijstraat 17A
B-1000 Brussels
Belgium

March 22, 2007

Dear Christel,

Re: Health Check of tax parametrisation of back office systems

We are pleased to provide you hereby with the terms of our


engagement to provide certain tax advisory services to ABN AMRO.
The terms of business, which are attached to this letter and constitute
an integral part of this engagement letter, provide further details of
our respective responsibilities. In the event of any inconsistency, the
terms of this engagement letter will prevail.

1. INTRODUCTION

1) ABN AMRO is responsible for the collection of WHT and TOB


ABN AMRO Bank, Belgian branch (“ABN AMRO”) has tax collection
and reporting obligations with respect to a number of the services it
provides. This applies in particular to the services described hereafter.

n
Société   civile   ayant   emprunté   la   forme   d’une   société   cooperative
à responsabilité limitée
Burgerlijke   vennootschap   die   de  rechtsvorm   van   een   coöperatieve 
vennootschap met beperkte aansprakelijkheid heeft aangenomen
R.S.C. Bruxelles – R.B.V. Brussel 1438 – T.V.A. – B.T.W. BE 437.476.235
Banque – Artesia – Bank 551­4009300­68 – BBL 310­0644938­71
Banque – Fortis – Bank 210­0905780­46 – KBC 435­0317801­12
E

ABN AMRO may act as paying agent for various Belgian and foreign
debtors of interest and dividend payments. In this capacity ABN AMRO
must act as a withholding agent. This means that it is responsible for
collecting, remitting and reporting Belgian withholding taxes on such
payments, when due. ABN AMRO must also generally act as a
withholding agent with respect to securities for which it acts as
custodian. In such capacity, ABN AMRO also offers relief services for
Belgian and certain foreign withholding taxes whereby it generally
relies on the help of a sub-custodian established in the relevant local
market with respect to the foreign withholding tax relief procedures.
The aforementioned services may also trigger obligations under the
Belgian legislation implementing the EU Savings Directive and under
certain foreign withholding tax regimes such as the US Qualified
Intermediary regime.
ABN AMRO may from time to time also act as broker for the account of
clients. In this capacity it will have certain obligations for the collection
of stock exchange transaction taxes (“TOB”).

2) Tax parametrisation of back-office systems


To be able to deal with large volumes of transactions and to reduce the
risks for human errors, banks generally automate the tax collection and
relief procedures as much as possible. This is often done through the
incorporation of tax matrices in the back offices systems that will pick
up any relevant corporate actions or transactions and automatically
determine the applicable tax treatment. The tax matrices are
combinations of certain parameters, including the security type, the
nature of the taxable event, the tax rate and the client type. These tax
matrices are interfaced through IT application(s) with databases that
contain information on the client’s tax status, tax rates, and details of
the securities. A client’s tax status is based on a series of attributes
that may vary according to the type of tax. These attributes generally
include the tax residence and may also include the status as a financial
institution, the status as intermediary as opposed to beneficial owner,
the presence of a required tax certificate, etc.
The tax matrices are thus set up to determine which information is
needed to apply a given tax treatment. The interfaces with the
databases are intended to check which of the various tax matrices that
are used in connection with each type of business activity is applicable
in respect of each relevant taxable event and to apply the appropriate
tax treatment.

3) Risks attached to faulty tax parametrisation

2
E

Whilst the automation of tax collection and relief procedures generally


increases the efficiency thereof and mitigates the risk of human errors,
it also carries certain risks. The main risk is that the tax matrices are
not accurate because of faulty design or lack of updating. The
likelihood of this risk materializing is potentially very high given not
only the complexity of the underlying rules but also the frequent
legislative changes which require continuous updating of the relevant
procedures. In this regard, it is unclear whether the set-up of the
procedures implemented by ABN AMRO have been verified in the past
by an independent specialized tax expert and whether they have been
thoroughly tested.

Because of the automated and systemic nature of the procedures, any


inaccuracy may cause significant compliance issues. These issues may
create not only financial risks for the bank but may also harm its
reputation.
It is key therefore that the bank is able to provide full assurance that
its tax collection and relief procedures function in an accurate manner.
We understand that ABN AMRO wishes to test the accuracy and
completeness of the tax matrices currently used for withholding tax
and TOB purposes as well as the proper functioning of the underlying
systems through a Health Check. ABN AMRO also wishes to test the
fulfillment of the compliance obligations that apply in connection with
the taxes due in respect of the services described above. We will
describe hereafter in more detail our understanding of the scope of the
Health Check and our proposed approach for handling the Health
Check.

2. SCOPE OF THE HEALTH CHECK

A) Introduction
As stated above, you have asked us to review the application of
withholding taxes and TOB by ABN AMRO in connection with securities
held on behalf of its customers. We have hereafter outlined the scope
of the activities that we would perform. We have added thereto a list of
activities that are not included in the scope of the current fee proposal
to avoid any misunderstanding on this point.
B) Proposed activities
We propose to perform the following control activities as part of
the Health Check:

i. Fact Finding
ii. Creation of tax matrices
iii. Gap analysis

3
E

iv. Testing
v. Verification of compliance obligations
vi. Issuance of report and wrap-up

i. Fact Finding
During this preparatory phase of the project we will gather information
necessary for our understanding of the current infrastructure and
procedures applied by ABN AMRO in connection with its handling of
the tax collection obligations triggered by the transactions and
payments referred to above.
We propose to prepare a documentation request and to conduct
interviews with key staff members designated by yourselves.
The information request may ask for things such as a description of the
tax collection and relief procedures, the documented tax procedures (if
any), description of information flows, descriptions and/or manuals of
the relevant IT systems to allow us to understand the information
stored in and produced by such systems, description of selected
business activities, account opening procedures, … Everything that is
asked for in this phase of the project is asked with an eye towards
efficiency. It is indeed of key importance that we have a good
understanding of the way ABN AMRO operates in connection with the
activities under review and that we capture all relevant taxable events.
Further fact-finding requests may be made during subsequent phases
of the project if this would prove useful for our understanding of the
ABN AMRO environment.
We consider the analysis of the information/documents provided to be a
part of this activity.

ii. Confirmation of methodology and approach


We have outlined our standard approach for the subsequent phases of
the Health Check hereafter. We will, however, re-assess the efficiency
of this approach in the light of our findings from the first phase of the
project. This means that we will discuss alternative approaches with
you, should it appear that the proposed standard approach is not likely
to yield the desired result in the light of the operational context of ABN
AMRO.

iii. Creation of tax matrices

4
E

This phase involves the design of tax matrices for each type of tax. We
propose to extend the project to cover Belgian withholding tax and TOB
but we will be glad to extend the scope further to include, for example,
the residence levy under the EU Savings Directive, the so-called
“Reynders tax” on investment funds having invested more than 40% of
their assets in debt and/or the US Qualified Intermediary regime. This
proposal is, however, limited to Belgian withholding taxes and TOB.
Separate tax matrices would be created for each relevant security type.
The tax matrices will detail the various corporate events to be
distinguished, the tax rates and the conditions at client level that must
be met to benefit from a reduced rate of tax, if any.

iv. Gap analysis


This activity involves a gap analysis to identify any gaps between the
tax matrices created by Ernst & Young and those created previously by
ABN AMRO.
We would indeed check whether the tax matrices developed by ABN
AMRO considered jointly with the various applications yield the correct
result, i.e. the appropriate amount of tax levy. This will involve
checking whether the information stored by ABN AMRO on customers,
securities and transactions in its databases suffices to apply the correct
tax treatment. Special regard will have to be had at tax certifications
received from customers.

More specifically, the gap analysis will involve the following activities:

1. Determination of relevant categories of securities


This activity involves the matching of the Ernst & Young list of all
relevant categories of securities (the list will be derived from the tax
matrices) with the securities categories currently distinguished by
ABN AMRO. This means that each security type available in ABN
AMRO’s securities database would be re-categorized into the
various categories on our list. This exercise should enable us to
determine whether ABN AMRO’s back-office systems contain the
required securities categories for Belgian tax purposes and whether
such categories are sufficiently well described. It should also detect
any redundant categories.

2. Determination of all relevant corporate actions for each category


of securities

5
E

This activity involves the matching for each relevant category of


securities, of all relevant corporate actions derived from the Ernst &
Young tax matrices with the corporate actions currently
distinguished by ABN AMRO.
This activity should enable us to determine whether ABN AMRO’s
back-office system contains all required corporate actions that need
to be distinguished for Belgian tax purposes and whether such
corporate actions are sufficiently well described. It should also
detect any redundant corporate action types.

3. Determination of all relevant investor types for each category of


securities
This activity involves a comparison between the various investor
categories that are required to be distinguished for Belgian
withholding tax purposes per securities category and the client
categories currently distinguished by ABN AMRO.
This activity should enable us to verify whether the ABN AMRO
client categories are sufficiently exhaustive and accurate.

4. Verification of applicable tax rate


The fourth activity serves to verify whether the tax rates as used in
connection with the tax matrices of ABN AMRO match with the tax
matrices created by Ernst & Young.
When setting the rates in the tax matrices that we will create, we
will distinguish between the applicable default statutory rates and
any available reduced rates or exemptions, when applicable and we
will specify whether the availability of a reduced rate is subject to
the provision of a tax certificate.
For our matching of the tax matrices with the ABN AMRO data, we will
be relying on ABN AMRO to provide us with the relevant data. For
example, for us verifying whether the taxable events are all adequately
captured by ABN AMRO, we will rely on a list of corporate events that
ABN AMRO will provide to us.

v. Testing

6
E

For this phase of the project we will draw up at least 501 sample test
cases covering various permutations in terms of security types, taxable
events and client types. These test cases would then be input into ABN
AMRO’s systems with a view to verifying whether the results that
should follow from the tax matrices and applications used in connection
therewith, are effectively being produced.
vi. Verification of compliance obligations
During this phase of the project we will verify whether ABN AMRO
complies with the following obligations:
- maintenance of Registre Spéciale for foreign source income paid
to customers and for certain coupon transactions;
- preparation of withholding tax and TOB returns and timely filing
of such returns;
- timely payments of withholding taxes.
We will do so by verifying the processes and procedures applied by
ABN AMRO to collect the information required to be reported in the tax
return. In particular, we will verify whether the processes are
sufficiently complete so as to pick up all relevant information, whether
such information is interpreted correctly and whether the information
is input correctly into the tax return.
We will also test the computation of the taxes due and the timely
payment of the taxes for 5 withholding tax returns.

vii. Issuance of report and wrap-up


Once we have completed the activities described above, we will issue a
report outlining the activities performed and the findings of such
activities. We will also identify areas where improvement of ABN
AMRO’s back office tax parametrisation is necessary. In addition, we
will highlight areas where compliance does not meet tax authorities’
requirements. The report will contain our recommendations to make
the necessary improvements to systems and procedures.
This activity also includes a meeting with you during which we will
comment on the report, agree on possible follow-up actions and
respond to any questions you may have on the report.

C) Excluded activities/transactions

1
The number of test cases will ultimately be determined on the basis of
information gathered during the previous phases of the project, in
consultation with ABN AMRO.

7
E

The following activities/transactions are not part of the current fee


proposal (but may be added thereto at your request):
- any taxes other than Belgian withholding taxes and TOB;
- transactions entered into by the bank for its own account and
income payments received as a beneficial owner;
- transactions not specifically mentioned or referred to under A)
above, including, but not limited to, the following transactions:
• collateral management transactions such as pledges;
• securities lending, buy-sell back and repo transactions;
- market claims2.

3. TIMESCALE AND FEES


A) Timescale

The timing of this project is still to be agreed with you. We will initiate
the first phase of the project as soon as possible after the date of
signature of this engagement letter.
In our experience, a project of this scale may require several months to
complete. It may be advisable in this connection for ABN AMRO to
create a project steering committee. This would allow us to report
progress made and to identify any blocking issues.

B) Fees

Our fees for the services that will be provided by the project team will
be based on the time required to complete the assignment, charged at
rates that reflect the experience and expertise of the project team. The
current billing rates are as follows:
Partner €460
Director €385
Senior Manager €255-290
Manager €207-220
Senior €145-180
Consultant
Consultant €85-135

2
Reference is made to payments due by the seller of securities when a transaction is
concluded cum-coupon but settled ex-coupon.

8
E

We estimate the total cost for each of the above-mentioned activities to


be as follows:
Activity

Fact Finding:
- information request 1,300
- review of information 3,700
- interviews (2-3 staff 3,000
members) 8,000
Subtotal
Creation of Tax Matrices: 23,600
Gap analysis: 9,000
Testing: 11,700
Testing of Compliance 7,400
obligations:
Issuance and discussion of 9,000
Report:
Total 68,700

Other activities such as Steering Committee meetings will be invoiced


on a time spent basis according to the billing rates mentioned above.
This estimate excludes VAT and out-of-pocket expenses.

4) AUTHORIZATION TO PROCEED

If these proposed terms and arrangements are acceptable to you, this


letter will confirm our engagement to perform the services listed above
on behalf of ABN AMRO. To indicate that ABN AMRO has accepted this
proposal, please sign, date and return a copy of this letter to us so that
we may initiate this important project as soon as possible. We would be
happy to answer any questions you may have about this proposal.
Please do not hesitate to contact the undersigned. We greatly
appreciate the opportunity to serve ABN AMRO on this engagement,
and look forward to continue building a long and valuable and mutually
beneficial relationship together.
Very truly yours,
Accepted on behalf of ABN AMRO by:

_______________________________________
Koen Marsoul Name and Title
Partner

_______________________________________

9
E

Signature
_______________________________________
Date

General Terms of Business

Except as otherwise specifically provided in the engagement letter into which these
terms of business are incorporated, these terms and conditions shall apply to the
engagement carried out by Ernst & Young Tax Consultants (“EY”).

Timely Performance
1. EY will use all reasonable efforts to complete the performance of the services
described in this engagement letter within the time-frame stipulated. EY will
exercise due professional care and competence in the performance of the
services. EY shall not be liable for failures or delays in the performance of
services that arise from causes beyond its control, including the untimely
performance by ABN AMRO, its representatives, advisors or agents, of its
obligations under this engagement letter.
Information and confidentiality
2. Our partners and staff are under an obligation not to disclose to third parties
confidential information relating to our clients.
3. All advice, information and other services we provide pursuant to this
engagement are intended to be solely for the benefit of ABN AMRO and are
not for the benefit of anyone else. Accordingly, our advice may not be relied
upon by any other person, used in connection with any other transaction, or
used for any other purpose without our prior written consent. ABN AMRO is
obliged to inform those to whom they disclose any such advice or information
that they may not rely upon any of it without EY’s prior written consent.

4. Where it is envisaged that reports, letters, information or advice given by us to


ABN AMRO will be used by a third party, we reserve the right to stipulate
terms regarding such provision or to require the third party to enter into a
direct relationship with us. Unless otherwise agreed in writing, we recognize
no responsibility whatsoever other than that owed to ABN AMRO as at the
date on which our opinion or other advice is given to it.

Intellectual property rights


5. We retain all copyright and other intellectual property rights in everything
developed either before or during the course of an engagement including our
systems, methodologies, software and know-how. We also retain all copyright
and other intellectual property rights in all reports, written advice or other
materials provided by us to ABN AMRO.

10
E

Termination
6. Either party may terminate this engagement, with or without cause, by
providing written notice to the other party. In the event of early termination,
for whatever reason, ABN AMRO will be invoiced for the time and expenses
incurred up to the end of the notice period together with reasonable time and
expenses incurred to bring the engagement to a close in a prompt and orderly
manner. EY shall also have the right, upon 7 days prior notice, to suspend
performance of the engagement in the event ABN AMRO fails to pay any
amount required to be paid under this engagement letter.

Invoices
7. Invoices including VAT and expenses will be rendered on a regular basis as the
assignment progresses. Payment is due within 30 days of the date of invoice.
Non-solicitation
8. ABN AMRO shall not, during the term of the engagement and for a period of
twelve (12) months following its termination, without the prior consent of EY,
solicit for employment or hire any EY partner, employee or contractor who is
involved in the performance of the engagement. In the event of a breach of
this prohibition, ABN AMRO shall pay compensation to EY in the form of
liquidated damages equal to six (6) months of the solicited partner’s,
employee’s or contractor’s remuneration.

Force majeure
9. Subject to section termination above, neither we nor ABN AMRO shall be
liable in any way for failure or delay in performing our obligations under this
engagement if the failure or delay is due to causes outside the reasonable
control of the party in default.

Miscellaneous
10. EY shall provide all services as an independent contractor and nothing shall be
construed to create a partnership, joint venture or other relationship between
EY and ABN AMRO. Neither party shall have the right, power or authority to
obligate or bind the other in any manner. This letter shall not be modified
except by written agreement between the parties. This letter represents the
entire and sole agreement between the parties.

Severance of terms
11. In the event that any of the terms of business are held to be invalid, the
remainder of the terms will continue in full force and effect.

11
E

Dispute resolution
12. Any controversy or claim arising out of or relating to services covered by this
letter or hereafter provided by us for ABN AMRO or at its request, shall be
submitted first to voluntary mediation, and if mediation is not successful within a
period of 90 days upon the request therefore by the most diligent party, then to
binding arbitration, in accordance with the rules of the Belgian Center for
Arbitration and Mediation (“Cepani”). Any controversy or claim relating to unpaid
or undisputed invoices shall be submitted to the courts of Brussels.

Governing law
13. These terms of business shall be governed by and construed in accordance
with the laws of Belgium.

12

Potrebbero piacerti anche