Charlotte Coberley

100 S. FELL AVE. APT. 440 NORMAL, IL 61761 

517-945-8936 | CMCOBER@ILSTU.EDU

EDUCATION

Illinois State University | Anticipated Graduation: May 2020 | Normal, IL

Master of Science, College Student Personnel Administration
Graduate Certificate, Women and Gender Studies

Eastern Michigan University | April 2018 | Ypsilanti, MI

Bachelor of Science, Communication
Interdisciplinary Leadership Minor
Graduated with University Honors, Summa Cum Laude

PROFESSIONAL EXPERIENCE

GRADUATE ASSISTANT
Illinois State University Student Conduct and Conflict Resolution| 2018 - Present

Serve as a disciplinary in-take person for police referrals, off-campus incidents, and general non-residence hall complaints.
Possesses a vast knowledge in the Illinois State University Student Code of Conduct and communicates it effectively to students.
Holds student sanction hearings on a weekly basis and manages approximately 175 student cases per semester.
Presents educational programs and workshops on topics such as drug abuse, alcohol awareness, and conflict management.
Manages the Illinois State “Ticket Friday” program, which includes collecting, organizing, and scheduling of anywhere from 25-
100 students for case management meetings each week.
Facilitator of weekly Under the Influence and Alcohol Class

HOUSING AND RESIDENCE LIFE

Eastern Michigan University | Fall 2015 - Winter 2018

Served as the Conference Chair for the 2018 Great Lakes Affiliate of College and University Residence Halls (GLACURH) which
included drafting and presenting a successful bid for Eastern Michigan University to host, overseeing and delegating a seven
committee chairs and three graduate assistants, managing and scheduling conference operations, assisting in the hospitality of
visitors, and overall conference operations.
Served as a Resident Advisor from 2015-2017 responsible for programming, weekly duty rotation, front desk assistance,
housing violation hearings, roommate mediation, conflict resolution, risk-management, and crisis-management.
Served as a Programming Specialist responsible for overseeing the Programming Resource Center which served
approximately 135 housing para-professionals.
Presented at the Returning Residence Life Fall Training on motivation for returning student staff.
Served as a Conference Assistant for the 2016 and 2017 summer seasons responsible for weekly duty rotation, overseeing
weekly camps and conferences, working the front desk for assisting camp and conference attendees, key audits, mail audits,
and sanitation services.

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LARGE GROUP TOURS COORDINATOR
Eastern Michigan University | January 2017 - July 2018

Oversaw large campus tour operations for groups ranging from elementary to post-graduate age groups.
Created the weekly group campus tour schedule.
Assisted with special event campus tour programs such as Explore Eastern.
Supervised a staff of 20 campus tour guides and assisted in the certification training process.
Created and presented a comprehensive group tours guide to train tour guides on large group tour operations and
presentations
Worked with University Event Planning and Conference Services to book spaces across campus for large group presentations
Presented the “EMU at a Glance” program for large campus group tours discussing financial aid, student resources, and campus
highlights biweekly.
Gave campus tours as a Certified Campus Tour Guide.

LEADERSHIP EXPERIENCE

Sigma Sigma Sigma Sorority, Vice President of Diversity and Inclusion

Housing and Residence Life Director’s Council, Member
Greek Life Inclusion Committee, Chair
Housing and Residence Life Spirit and Recognition, Committee Member
Undergraduate Classroom Teaching Assistant, Eastern Michigan University Interdisciplinary LEADership minor
Housing and Residence Life Student Staff Interview and Group Process Lead
Girl Scout Ambassador and Lifetime member
CPC Conduct hearings

ACTIVITIES AND ACHIEVEMENTS

Presenter, Students, Activist, Innovators, and Leaders (SAIL)

conference                                                                                                                          
Collegiate Information and Visitor Services Association (CIVSA) conference attendee
Great Lakes Affiliate of College and University Residence Halls (GLACURH) conference attendee and bid presenter
GLACURH Silver Pin Award
Eastern Michigan University Gold Medallion Award Recipient, Eagle Ambassador Award
LGBTQ+ Role Model and Mentor Award, 2018 Lavender Celebration
Eastern Michigan University New Initiate of the Year, 2018 Greek Awards
Eastern Michigan University Admissions Visit Programs Rookie of the Year, 2017
Sigma Sigma Sigma Senior Sister of the Year, 2018
Sigma Sigma Sigma Most Volunteer Hours recognition, 2018

AFFILIATIONS SYSTEM PROFICIENCY

NODA, National Orientation Directors Association Salesforce: Customer Success Platform

ACUHO-I, Association of College and University Housing Banner Student Version 9: Student Information System
Officers-International Advocate | Simplicity: Student Conduct Management
Sigma Sigma Sigma Sorority