QUESTIONNAIRE

Dear Madam/Sir,
I am an MBA student pursuing my full-time course from Centre for management studies,
Dibrugarh university. As a part of my curriculum I am doing my project in your organization.
Please give your views/opinion to the questions below about the Human resource information
system (HRIS) in SBI. The information will be kept confidential and limited to analytical study
only.

Personal Data
i. Gender - a) Male b) female
ii. Age - a) Below 35 b) 36-50 c) above 50
iii. Designation & Department: ______________________________
iv. Educational Qualification
a) Under-graduate c) Post-graduate
b) Graduate d) Professional

1. When was the HRIS software installed in the company?

a) Not aware d) 2-3years
b) Less than 1 year e) More than 3 years
c) 1-2years
2. When did you start using the software?
a) Less than 6 months ago d) 2-3years
b) 6 months-1year e) More than 3 years
c) 1-2years
3. How often do you use the HRIS services provided by your Organisation?
a) Very Infrequently b) Somewhat infrequently
c) Occasionally e) Very frequently
d) Somewhat Frequently
4. Did the organization provide any sort of training/assistance for using HRIS?
a) Yes b) No
5. If Training is not provided at present, do you expect the management to provide adequate
training about HRIS?
a) Yes b) No
6. If yes, then which type of Assistance /Training was provided?
a) Classroom Training d) Off the Job training
b) Online training e) Others, Mention if any
c) On-the-Job training …………….………………
7. How much satisfied you are with the Training provided by your organization?
a) Highly Satisfied d) Dissatisfied
b) Satisfied e) Highly Dissatisfied
c) Neutral
8. Is the training enough for using HRIS Services in your bank?
a) Yes b) No c) Maybe (P.T.O)
9. Are you aware of all the HRIS services/features that are present in the portal?
a) Yes b) No c) Maybe
10. Overall, how satisfied are you regarding HRIS in SBI?
a) Highly satisfied d) Dissatisfied
b) Satisfied e) Highly dissatisfied
c) Neutral
11. Do you think the HRIS facility of your organisation is effective?
a) Strongly Agree d) Slightly disagree
b) Agree e) Disagree
c) Slightly agree f) Strongly disagree

12. How satisfied are you while using the following HRIS services?

Services Highly Satisfied Neutral Dissatisfied Highly

satisfied dissatisfied
SBI holiday calendar
Salary slip/pension slip
Loan status
Nominate for PF a/c
A/c transaction
4 in 1(leave application)

13. On a scale of 1 to 5, how user-friendly is HRIS system in your organization?

a) 1 b) 2 c) 3 d) 4 e) 5
14. On a scale of 1 to 5, how Secure is HRIS system in your organization?
a) 1 b) 2 c) 3 d) 4 e) 5
15. On a scale of 1 to 5, how accurate is HRIS system in your organization?
a) 1 b) 2 c) 3 d) 4 e)
16. Did the introduction of HRIS systems in your organization made your work life easier?
a). Strongly Agree d). Slightly disagree
b). Agree e). Disagree
c). Slightly agree f). Strongly disagree

17. Did the introduction of HRIS systems in your organization increased your pace of work/faster?
a). Strongly Agree d). Slightly disagree
b). Agree e). Disagree
c). Slightly agree f). Strongly disagree

18. On a scale of 1 to 5, According to you how important is HRIS to Banking system in today’s
world?
a) 1 b) 2 c) 3 d) 4 e) 5
19.Give your opinion about the existing HRIS and provide suggestions for future improvements
(if any) ……………………………………………………………………………………………
……………………………………………………………………………………………………
…………………………………………………………………………………………………..