LEY-SENAN QUALLS, MBA

Fort Worth, TX 76133  leysenan@yahoo.com

AREAS OF EMPHASIS: PHLEBOTOMY, HUMAN RESOURCES, TRAINING & DEVELOPMENT

International Management Professional with 5 years of combined Management and Human Resources
experience, seeking a new opportunity. Looking to leverage education that includes coursework in Business
Management, Professional Office Management, Human Resource Management, Training & Development,
Organizational Communication, and more. Extensive experience supervising employees and providing all aspects of
Human Resources administrative support, including onboarding new hires, resolving employee complaints, and
maintaining confidential employee records. Dedicated leader with outstanding communication skills in English and
French and a proven track record of success receiving recognition and awards for outstanding work performance.
Permanent resident with credentials that include a Master’s degree in Business Administration and Bachelor’s
degree in Human Resource Management.

AREAS OF EXPERTISE
Venipuncture Capillary Blood Collection Empathetic Customer Service
Employee Management New Hire Orientation CPR
Human Resource Administration Candidate Sourcing Manpower Planning
Issue Resolution Payroll Processing Training & Development

EDUCATION
TARRANT COUNTY COLLEGE DISTRICT, Fort Worth, TX
Associate’s Degree in Nursing, 2021 (expected)

TEXAS SCHOOL OF PHLEBOTOMY, Fort Worth, TX

Certificate of Completion, 2019 (expected)

TEXAS WESLEYAN UNIVERSITY, Fort Worth, TX

Master’s Degree in Business Administration, 2014

WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, Accra, Ghana

Bachelor of Arts Degree in Human Resource Management, 2011

PROFESSIONAL & INTERNSHIP EXPERIENCE

THE HOME DEPOT, Fort Worth, TX 2015 – Present
Human Resources Associate/ Home Décor Specialist
 Created and maintained confidential employee records that included: recruiting information and tests,
sick leave, payroll, vacation pay, attendance records, and hourly time records.
 Assisted the HR Supervisor with employee requests regarding a variety of employment issues.
 Managed new hire orientations and oversaw the completion of all new hire paperwork.
 Assisted with the preparation and processing of payroll.
 Maintained and recorded financial transaction details and inventory records.
 Captained the “Voice Of the Associates” committee; and led the kid’s workshops.
 Provide exceptional customer service by answering questions on merchandise, special orders, etc.
 Organized in-house consultations, measurement appointments, and window treatment installations.
 Designed window treatments per measurements and communicate with vendors on orders and
shipments.
 Partnered with the Supervisor on showroom updates, product promotions, and window treatment
orders.
 Coordinated with vendor Sales Representatives to resolve order issues.
 Achieved Top Sales Performer Certificate for 2017; Received the “Bronze Medal for
Achievement” milestone; Awarded 5 Homer Badges for consistent work performance.
 LEY-SENAN QUALLS, MBA
Fort Worth, TX 76133  leysenan@yahoo.com

UNIVERSITY OF THE DISTRICT OF COLUMBIA, Washington, D.C. 2012

Accounting Assistant – Office of Development
 Assisted in the payroll process and managed employee requests.
 Monitored and reconciled bank statements, direct debits, and finance accounts.
 Prepared letters, memos, and other documentation relating to personnel.
 Prepared financial reports, handled statutory accounts, and managed cash transactions.
 Maintained an incoming gifts journal, entered gifts, and prepared deposit receipts.
 Organized and attended staff meetings with the Foundation Liaison to enhance interns’ experiences.
 Assisted in preparing packages for meetings or events.

CRISTAL TOURS TRAVEL AGENCY, Accra, Ghana 2009 – 2011

Assistant Personnel Manager / Human Resources Associate
 Supervised a staff of 23 and acted as a liaison between clients and managers.
 Coordinated Human Resources products, resolved employee complaints, and sourced candidates.
 Provided all aspects of administrative support to the Personnel Manager.
 Explained tour procedures and translated French to English and English to French.
 Prepared letters, memos, and other documents; maintained documentation relating to personnel.
 Organized staff meetings and took meeting minutes.
 Administered benefits and payrolls.
 Developed and documented policies.

CERTIFICATIONS
AMCA Phlebotomy Technician Certificate – Fort Worth, TX 2019 (expected)
CPR Certificate – Fort Worth, TX 2019
Lean Six Sigma Green Belt – Fort Worth, TX 2018
Decor Training Certificate – Fort Worth, TX, 2016
English Language Certificate, International Language Institute – Washington DC, 2012
Customer Service Relations – Accra, Ghana, 2010
Branding, Sales & Marketing – Accra Ghana, 2009
English Language Certificate – Accra, Ghana, 2008

COMPUTER SKILLS
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Basic Web Design