Part - I

RJIL INTERNET ACCEPTABLE USAGE POLICY (“AUP”)

This document is a written binding agreement and an electronic record under Information Technology Act, 2000 and rules there under as
applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record
is generated by a computer system and does not require any physical or digital signatures.

This is a standing offer of an agreement from Reliance Jio Infocomm Limited (“RJIL”) to the subscriber (“you”/ “Employee”) which you have
which you may or you have deemed to have read, understood and accepted by registering with RJIL by accepting this AUP or using the
Services and therefore thereby are a binding written contract between you and RJIL. The internet (Wi – Fi) services of RJIL are made available
to you for technical testing and evaluation purposes only and at no charges (“Pilot Services”). The Pilot Services so made available shall under
no circumstances be considered as “Commercial Services” as per the Unified Access Service License between RJIL and Government of India.
By making available the Pilot Services, RJIL is merely acting as a passive conduit to facilitate the publishing or transmission of the information,
data or content by the users of Pilot Services and therefore RJIL is an intermediary under the Information Technology Act, 2000 as amended
and the relevant rules made thereunder. This AUP is deemed to be published and shall be construed in accordance with the provisions of Rule
3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 under Information Technology Act, 2000 that require publishing
the rules and regulations, privacy policy and user agreement for access or usage of Pilot Services. The Pilot Services are made available through
the telecommunication service network of RJIL which may include certain network elements and/or backhaul services / infrastructure of third
parties (“RJIL Network”). You shall be deemed to be the ‘originator’, ‘publisher’ and/or ‘transmitter’ of all the data, information or content
published or transmitted through your account or under your control or supervision on or through RJIL Network. This AUP is supplement by
a Privacy Policy which is attached herewith (individually referred to as “Policy” and collectively as “Policies”). The experience, results or
finding of your using the Pilot Services shall be the confidential information of RJIL and shall not be shared or disclosed to any third party
except where required under any applicable laws. By subscribing to and/or using the Pilot Services and/or RJIL Network, you hereby agree as
under:
 You shall neither use Pilot Services nor undertake any activity including the publishing, transmission, storage or distribution of any data,
information or content using Pilot Services that hinder the efficient operation of RJIL Network, interfere with the rights of other users or
violates any law or regulation or industry code of practice including but not limited to any violation of local and international laws
prohibiting child pornography, obscenity, blasphemous, paedophilic, libelous, discrimination (including racial, economic strata, country,
language, gender or religious slurs) and hate speech, speech designed to incite violence or hatred and threats to cause bodily harm and/or
relating to or encouraging money laundering or gambling or indulging in cyber terrorism. You must take appropriate precautions to prevent
minors from accessing or receiving any content you have published that may be inappropriate for them. Without prejudice to the other terms
of this AUP, you shall be extremely careful and sensitive towards women and children while using the Pilot Services and shall not breach
any laws towards the welfare, security, safety, integrity, privacy and protection of women and children and particularly you shall not indulge
in "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986 and harm
minors in any way including in violation of The Protection of Children From Sexual Offences Act, 2012.
 The Pilot Service must not be used to obtain or attempt to obtain unauthorised access to any computer, system or network including
accessing, monitoring or using any data, systems or networks, probing, scanning or testing the vulnerability of a system or network,
breaching any security or authentication measures for a system or network, accessing the account or private information of any other person
or entity or accessing any server in violation of any acceptable use policy of that server.
 The Pilot Service must not be used for any activity designed to infringe any intellectual property rights, privacy rights, personality rights or
intellectual property, privacy and personality laws including materials protected by local and international copyright, trademarks, patents
and trade secrets or defame abuse, stalk, harass or physically threaten any individual in India or beyond its borders including any attempt
to link to, post, transmit or otherwise distribute any inappropriate or defamatory material. RJIL reserve the right to block access to, to
disable, remove, or to refuse to post any content, in whole or in part, that RJIL, in its sole discretion, deem to be offensive, indecent, or
otherwise inappropriate regardless of whether such content or its dissemination is unlawful. This includes without limitation obscene
material, fraudulent or deceptive statements, threatening, intimidating or harassing statements, or material which violates the privacy rights
or intellectual property rights of others, or is likely to be defamatory of another person or otherwise violates any applicable laws.
 The Pilot Services must not be used for undertaking any hacking activities like breaching or attempt to breach the security of another user
or attempt to gain access to any other person's computer, software or data without the knowledge and consent of such person. Any activity
which in any way threatens the security of the network by knowingly posting, transmitting, linking to or otherwise distributing any
information or software which contains a virus, trojan horse, worm, malware, botnet or other harmful, destructive or disruptive component
or use (or attempt to use) the service in a manner that may interfere with the technical operation of the service or any other computer,
system, network or telecommunications services, including without limitation denial of service attacks, flooding of a network, overloading
a service, improper seizing and abuse of operator privileges and attempts to ‘crash’ a host.
 You must not use the Pilot Service to spam, send bulk and/or unsolicited messages. You shall not deceive or mislead the addressee/ users
about the origin of the messages, data or information sent or originated by you on or through RJIL Network.
 You are responsible for any misuse of Pilot Services that occurs through your user account or under your control or supervision. It is your
responsibility to ensure that unauthorised persons do not gain access to or misuse Pilot Services and you are solely responsible for the
security of any device you choose to connect to the service, including any data stored on that device.
 Notwithstanding anything contrary contained herein, under no event, RJIL and its third parties shall have no obligation or duty to screen or
monitor the data, information or content published or transmitted by you or any other person using Pilot Services and RJIL and its third
party shall not be responsible for such data, information or content.
 RJIL in its sole discretion may terminate or suspend the Pilot Services without any obligation to serve any prior notice. Upon your breach
of this AUP, RJIL reserves the right to take any responsive action RJIL deem appropriate. Such actions may include (but are not limited to)
temporary or permanent removal of content and content publishing capabilities, filtering of Internet transmissions and the immediate
suspension or cancellation of all or any portion of the Pilot Service made available to you. RJIL may take any other legal or technical action
RJIL deem appropriate, including taking action against offenders to recover the costs and expenses of identifying them.
 Upon cancellation of your Services, we are authorised to delete any files, programs, data and email messages associated with your
account/usage.
 RJIL reserves the right to amend this AUP and Privacy Policy at any time and notify you by communicating the changes to you on the
contact details provided by you or in any other manner which signifies notification to you.
 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY: THE PILOT SERVICES ARE PROVIDED ON AN “AS-IS”
AND “WITH ALL FAULTS AND RISKS” BASIS, AND WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT
PERMITTED UNDER LAWS, RJIL DISCLAIMS ALL WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR THAT USE OF THE SERVICES
WILL BE UNINTERRUPTED OR ERROR-FREE. YOU UNDERSTAND THAT ACCESSING THE INTERNET OR
TELECOMMUNICATION SERVICES MAY BE HARMFUL OR CAUSE LOSSES, INJURY OR DAMAGES TO YOU AND OTHER
PEOPLE THAT MAY ACCESS PILOT SERVICE THROUGH YOU, OR YOUR EQUIPMENT AND OTHER TANGIBLE AND
INTANGIBLE PROPERTIES.
 Part – II

RJIL PRIVACY POLICY

This RJIL Privacy Policy shall be read and construed along with and in relation to the RJIL Internet Acceptable Use Policy.

Collection

RJIL may collect the following two types of information:

 personal information, which could reasonably be used to identify you personally, such as your name, email address, registration account
details, physical address or other relevant personal details; and demographic information, such as gender, pin code or similar information.
For the purpose of this policy, sensitive personal data or information has been considered as a part of personal information, which may
include information such as password, financial information (details of bank account, credit card, debit card, or other payment instrument
details).
 non-personal information that does not identify you or any other individual, and includes session and usage data, log data and aggregate
information.
 RJIL may install cookies or other similar data collection software in your computer system for such purpose and you hereby consent to
the same.

You represent that the information or data you provide from time to time is and shall be correct, current and updated and you have all the
rights, permissions and consents to provide such information or data. Your providing the information or data and RJIL consequent storage,
collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents,
judgments, orders and decrees.

Use

The information so provided by you to RJIL or captured by RJIL may be used for a number of purposes connected with RJIL business
operations which may include the following:

 processing orders or applications

 provisioning of services, testing or improvement of services, recommending/advertising various products or services including those of
third parties
 dealing with requests, enquiries and complaints and customer related activities
 marketing products and services and its analysis
 abiding with laws and law enforcement / regulatory requests

Disclosure

RJIL does not sell or rent personal information. Personal information may be disclosed under the following circumstances as follows:

 RJIL may disclose your personal information to its affiliates, group companies, consultants, vendors and contractors under confidentiality
restrictions
 RJIL may disclose personal information with your consent to third parties.
 RJIL may provide your information or data to its partners, associates, service providers or other third parties to provide, advertise or
market their legitimate products and/or services which may be of your interest. You will have the choice to ‘opt out’ of such marketing
or promotional communications at your will.
 Your consent being part of the terms and conditions through which RJIL provide you with a service. Your consent may be implicit or
implied or through course of conduct.
 as necessary or appropriate: (a) in any manner permitted under applicable law, including laws outside your country of residence; (b) to
comply with legal process whether local or foreign; (c) to respond to requests from public and government authorities, including public
and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our rights, privacy,
safety or property, and/or that of our affiliates, you or others; and (f) to allow us to pursue available remedies or limit the damages that
we may sustain.

Information Security and Storage

RJIL uses reasonable security measures, at the minimum those mandated under Information Technology Act, 2000 as amended and read with
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to safeguard
and protect your data and information. You accept the inherent security implications of providing information over the internet and will not
hold RJIL responsible for any breach of security or the disclosure of personal information unless RJIL has been grossly and wilfully negligent.

Your information or data will primarily be stored in electronic form however certain data can also be stored in physical form. RJIL may store,
collect, process and use your data in countries other than Republic of India but under full compliance with applicable laws. RJIL may enter
into agreement with third parties (in or outside of India) to store your information or data. These third parties may have their own security
standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable
security standards to safeguard your information / data.

Third Party Websites, Applications and Services

We may provide links to third-party web sites or applications or services to you. This policy does not address, and we are not responsible for,
the privacy practices of web sites or applications or services operated by third parties. The accessibility to third party web sites or application
or services does not imply endorsement of such third party web site or application or services by RJIL.

Access, Correction and Deletion

RJIL provides you with all information that we maintain about you such as the transaction and contact information upon proper verification.
This may be provided to you on request, in case you experience any doubts. You may request access and/or correct the information RJIL has
collected from you by contacting in writing to us at jio.care@ril.com. If you wish to have the information or data that you have provided to
RJIL deleted, you can always do so by sending a request to us on the e-mail id. You may note that correction or deletion of certain information
or data may lead to cancellation of your registration with the services or your access to certain features of the services. You also agree and
acknowledge that certain data or information cannot be corrected or deleted or prohibited to be deleted as required under any applicable law,
law enforcement requests or under any judicial proceedings.

Transferring Personal Information Overseas

RJIL endeavours to take reasonable steps to limit the amount of personal information it sends to organizations overseas. If such information
must be sent by RJIL overseas for relevant business reasons, RJIL will reasonably require the overseas organization receiving the information
to provide a binding undertaking that it will handle such information in accordance to the applicable laws.

Part III
General Terms applicable to the Policies

 The indemnification obligation, disclaimer of warranties, limitation of liability and governing law shall indefinitely survive any expiry or
early termination of the Pilot Services and/or the Policies.
 You shall indemnify and hold RJIL, its affiliates, its third party network / infrastructure provider and their respective directors, officers,
personnel, contractors and agents harmless for and against any and all claims (whether third party or counter-party), suits, judgment, losses,
damages, cost and expenses arising or relating to your usage of the Pilot Services and/or from your breach of the terms of the Policies.
 NOTWITHSTANDING ANYTHINIG CONTRARY CONTAINED HEREIN, IN ANY EVENT, RJIL SHALL NOT BE LIABLE FOR
ANY CONSEQUENTIAL, INCIDENTIAL, INDIRECT, SPECIAL, EXEMPLARY AND PUNITIVE DAMAGES OR LOSSES
INCLUDING LOSS OF OR DAMAGE TO DATA, LOSS OF GOODWILL, LOSS BUSINESS, REVEUE AND PROFITS, EVEN IF
RJIL HAS BEEN ADVISED OF SUCH DAMAGES OR LOSSES AND THAT RJIL SHALL NOT BE HELD LIABLE FOR ANY
CLAIMS, LOSSES, ACTIONS, DAMAGES, SUITS OR PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO ANY
PILOT SERVICES AND RJIL NETWORK AND TOTAL AGGREGAGE LIABILITY OF RJIL FOR ALL CLAIMS UNDER THE
POLICIES (INCLUDING FOR BREACH OF CONTRACT, TORT OR NEGLIGENCE) SHALL IN NO EVENT EXCEED INDIAN
RUPEES ONE HUNDRED ONLY.
 The Policies shall be governed by the laws of India without giving effect to principles of conflict of laws and all disputes and differences
hereunder shall be subject to the sole and exclusive jurisdiction of the courts situated at Mumbai, State of Maharashtra, Republic of India.
The usage of Pilot Service is personal to you and you shall not assign or transfer this right to any third person. The Policies contain the
entire understanding and supersedes all prior understandings between the parties relating to the subject matter herein and the Policies cannot
be changed except in a writing executed by both parties or changed by RJIL in the manner as provided in these Policies. Any failure by us
to enforce these Policies, for whatever reason, shall not necessarily be construed as a waiver of any right to do so at any time. If any portion
of any of the Policy contained in Part I, II or III is held invalid or unenforceable, that portion will be construed consistent with applicable
law as nearly as possible, and the remaining portions will remain in full force and effect.
 All the capitalized words used in the Policies shall have the meaning as defined in the respective Policy and shall apply to all the Policies.
 In accordance with the applicable laws, for any grievance, including under the Policies, you may reach the grievance officer of RJIL at
jio.care@ril.com.