Legacy CSC: Standard PC - Migration Day Action List

KB0048924

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Standard PC Action List

Complete Your Move to DXC IT Services
On the morning of your scheduled migration day, complete your PC and IT services
migration by following the steps linked below.

Other migration resources: Migration Overview | Mac Action List |

Client-imaged PC / FSG Action List

Notice: When you migrate into the DXC environment, you may experience a Skype
outage up to 4-6 hours the morning of your migration. IT is aware and working on
resolution to minimize Skype outage on migration day.

Be prepared the morning of your scheduled migration day

The morning of your IT services migration, log in to your PC as usual
That morning, you will not be able to access email on your PC for a period of time.
You may eventually see an Outlook popup prompting you to sign in with your @csc.com
account details. At this point, you must complete your PC and IT services migration
(steps below) before you can regain access to email, Skype and OneDrive on your PC:

Entering your @csc.com account details in the above popup will not work.
During your migration, you can access email, calendar and OneDrive by visiting
portal.office.com on another device and signing in with your @dxc.com email address
and Global Pass password
At this point, you must complete your PC and IT services migration before you can
access email, Skype or OneDrive on your PC. Not sure if your PC will migrate?
Review the migration scenarios.

Look up your scheduled migration date

What to do if you cannot complete migration on your scheduled migration date

Run the PC Migration Precheck tool if you have not completed your precheck yet
Skip this step if you have successfully run the precheck tool. If your precheck
completed successfully, you will see the DXC Migration tool icon on your desktop
(see next row)
The PC Migration Precheck tool will scan your PC to ensure it is ready for
migration
Complete any required actions to prepare your PC for migration
You will be unable to migrate your PC until the PC Migration Precheck tool
successfully passes all checks.
Follow the steps to run the PC Migration Precheck tool

If your precheck is complete, run the DXC PC Migration tool

After your PC passes the Precheck, the PC Migration Precheck tool will be
automatically replaced with the DXC PC Migration tool on your desktop
Run the DXC Migration tool after you see the Outlook popup (see top row above) on
your scheduled migration day
For most users, the PC migration will take about an hour or two and will include
several reboots, so plan to stay close to your PC
You do not need to be on a DXC site to complete migration. However, if you are
connected to the CSC network using VPN such as F5 Big-IP Edge Client, you must
close this connection while running the migration tool.
Steps to run the DXC PC Migration tool

Disconnect from Pulse VPN after PC migration completes

To complete the migration of your IT services (below) after PC migration, you don't
need to be connected to Pulse
Learn how and when to connect to Pulse VPN going forward

Complete your migration: Email

After your PC migration completes, you will sign in to Outlook using your @dxc.com
email address and Global Pass password
Reconfigure your Outlook settings, cancel and re-send Skype meetings you scheduled
before migration, and re-add your shared mailboxes
Complete your mail migration

Complete your Skype for Business migration

After your PC migration completes, you will sign in to Skype using your @dxc.com
email address and Global Pass password
Re-add your contacts, notify your contacts of your new Skype address, and cancel
and re-send your Skype meetings (if you have not already)
Finalize your Skype migration

Sign in to OneDrive for Business with your DXC account

After your PC migration completes, you will sign in to OneDrive using your @dxc.com
email address and Global Pass password
Ensure your files are syncing, and sign in to Office using your DXC account
Complete your OneDrive migration

If you access company data on your mobile device, restore your access
Following your email migration, add your @dxc.com account to your mobile device to
restore mobile access to email, Skype, OneDrive and other company data
Restore mobile access after migration

The way you sign in to your PC, sites and tools will be different
Going forward, log in to your PC using your full @dxc.com email address and Global
Pass password each time you sign in
Now that your primary email address is @dxc.com, you will use that address along
with your Global Pass password (and sometimes MFA) to sign in to DXC tools and
sites that used to accept your @csc.com address, like SharePoint and other
Office365 tools.
You may experience issues accessing applications in the DXC environment including
SharePoint sites, Workday, PPMC, for 24-48 hours after your migration while your
new email address replicates across the environment.
If you experience issues logging in to Workplace, do not create a new Workplace
account. Instead, email the workplace support team at workplace@dxc.com to report
the issue.
Exception for Concur (travel site): The way you access Concur will temporarily
follow a different process after your migration.
Learn about accessing tools in the DXC environment
How you reset your PC login/Global Pass password will change

After PC migration your Global Pass password and PC login password will be the
same.

To change your password anytime use Global Profile Manager.

Your PC login password will automatically update to your new Global Pass password a
few minutes after you change your Global Pass password.
Learn about changing your Global Pass/PC Login password

Connecting to the network in a Legacy ES office

If you are in a Legacy ES office, you may not be able to connect to the DXC
wireless network. Connect to LAN if available, or use the Guest wireless
connection.
Learn about wireless in a L-ES office

Use the IT icon for access to IT tools and help

After PC migration, an IT icon in the lower right of your screen will provide
access to tools including ITConnect (this site), myITactions and myIT software
center
Learn about myITactions

Learn about myIT software center

Get help
Make note of the IT support phone number to use if you encounter issues during your
migration.
View migration help topics and get support

Tell us about your migration experience

Click the survey link to the right. If prompted to sign in, use your @dxc.com email
address, Global Pass password and MFA.