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THE EFFECT OF COMPETENCE AND ORGANIZATION CULTURE TO EMPLOYEE

PERFORMANCE WITH MOTIVATION AS THE MEDIATION VARIABLE IN THE


DIRECTORATE GENERAL OF FISCAL BALANCE - MINISTRY OF FINANCE
Acep Dedi Supriadi1), Suharto2), Sodikin3)

1)
Student of Master Management Krisnadwipaya University
2)
Associate Profesor of Master Management Krisnadwipayana University
3)
Lecturer of Master Management Krisnadwipayana University

Master of Management Program


Faculty of Economics Krisnadwipayana University
Jakarta, Indonesia

Email : acepsd@gmail.com

Abstract

High employee performance can be achieved if all elements within the organization can be well
integrated. Increased employee competence, application of organizational culture and employee
motivation are part of the elements or variables that affect an employee performance. This research aims
to determine and analyze the influence of competence and organizational culture on employee
performance through motivation as a variable mediation. The population in this research is all Civil
Servant of Directorat General of Fiscal Balance (DGFB) which amounted to 426 people. Sampling
method is Simple Ramdom Sampling (SRS) with the number of respondents as much as 80 employees
calculated based on Slovin Formula. Data collection techniques in this study are literature study and
questionnaire. Data were analyzed by path analysis model by using SPSS. The first results of this
researh showed that the competence and organizational culture simultaneously had a positive and
significant effect on motivation. Furthermore, based on the results of partial tests, competence have a
positive but not significant effect on motivation, while the influence of organizational culture on motivation
is positive and significant.The second result shows that the competence, organizational culture, and
motivation have positive and significant effect on employee performance. Furthermore, based on the
results of partial tests, competence and organizational culture show the same results that have a positive
and significant effect on employee performance, while motivation effects on employee performance
although still positive but not significant.

Keywords: competence, organizational culture, motivation, and employee performance.

INTRODUCTION expectations to all DGFB employees


submitted during the Final Meeting of the
Ministry of Finance is a ministry in 2015 Leadership, to continuously improve
Indonesia that hold responsibility on finance the professionalism of work through
and state assets. One of the important increased competence, innovation,
functions of the finance ministry is to breakthrough steps in the formulation of
formulate and implement fiscal fiscal decentralization policy and the
decentralization policies. Furthermore, the improvement of formulation allocation of
function is implemented by an echelon unit I transfer funds to the regions.
namely the Directorate General of Fiscal The role of human resources in
Balance (DGFB). various management literature is said to be
To ensure the functionality is well very important for the organization. This is
implemented, DGFB requires employees in line with the opinion Tangkilisan (2002)
who are able to work professionally, which states that humans are the most
responsibly, with integrity and high important element in the organization,
performance. Recognizing the important because humans always play an active and
role of DGFB employees, the Minister of dominant role in every organization.
Finance conveys his support and Humans are planners, actors, and at the
same time determining the achievement of The second variable to be analyzed is
organizational goals. Thus the human the organizational culture variable.
resources of an organization is required to Organizational culture according to Robins
have the ability in carrying out its duties and (1999) is a shared value system within an
functions, has strong motivation to organization that determines the maturity of
participate in all activities of the an employee in acting on behalf of his
organization, able to work effectively and organization so that the organization's goals
efficiently, and ultimately can provide the can be achieved. Organizational culture for
best performance to support the civil servants has been regulated in the
achievement of organizational goals. Regulation of the Minister of Administrative
In any organization, employees who Reform and Bureaucracy Reform No. 25 of
are considered high performers are 2002 on Guidelines for Work Culture for
employees who are able to contribute State Apparatus.
greatly to the success of the organization in The regulation states that every
realizing its vision, mission, and objectives. ministry / institution and local government is
It is therefore an obligation that the required to build a work culture that
organization needs to create a condition supports the implementation of bureaucratic
that supports all its employees to work well, reform in the hope that the work culture can
maintain cohesiveness, and always encourage the change of attitude and
synergize to show its best performance for behavior of officials and employees in their
the achievement of personal goals and respective environment so that in the end
organization. the performance of government
Performance of employees is basically organization can be more improving over
influenced by several conditions, namely time. This is in line with Kottler and Hesket's
the condition that comes from within the opinion in Andreas Lako (2004: 32) that
employee (individual factors) and conditions organizational culture has a positive effect
that come from outside the employee on long-term performance improvement.
(situational factors). Individual factors The third variable to be analyzed is
include health, sex, experience, and motivation. Motivation is a provision of
psychological characteristics of employees, encouragement or stimulation to a person
namely personality, motivation, goal so that he or she works voluntarily or
orientation and ability of employees. The without being forced (Gouzali Saydan,
external factors include leadership, social 2000). Referring to the theory of Abraham
relations, organizational culture, education H. Maslow with the theory of hirarchy of
and training. The variables to be analyzed needs that motivation is influenced by the
influence on employee performance in this impulse of physiological needs, the impetus
research is competence, organizational of the need for work safety, the impulse of
culture, and motivation. social needs, the impulse of the need for
The first variable to be analyzed is the appreciation, and the impulse of self-
competency variable. Competence actualization needs. Some of the routine
according to Echols and Shadil (1983: 132) activities carried out by the DGPK in
is skill or ability. Meanwhile, according providing motivation to employees are
Purwadarminta (1982: 51), competence is organizing seminars, technical guidance, or
as authority or power to determine or motivational training by inviting professional
decide something. As a public organization, experts in the field of leadership,
DGPK has the most dominant resource of hypnotherapy, and behavior analysis.
employees with all competencies both Based on the above explanation, the
hardskills and softskills. Competence of purpose of this research is to understand
employees in a public organization is more deeply the relationship or influence of
needed so that employees can work competence variable, organizational
professionally in carrying out their duties culture, and motivation to employee
and responsibilities, so that the demands of performance at Directorate General of
society can be met and future challenges Fiscal Balance (DGFB) - Ministry of
can be faced. This is in line with Spencer's Finance. The results of this study are
opinion in Moeheriono (2012: 10), that the expected to be useful for banyka parties.
relationship between employee competence For the student of this research result is
and performance is very close and very expected to be the next research reference,
important, the relevance is strong and for the government organization is expected
accurate. the result of this research is also useful as
input for the leadership in establishing the
strategy about the improvement of Organizational Culture
employee performance. Culture according to Wibowo (2007:
15) is a systematic human activity, passed
THEORETICAL BASIS from generation to generation through
various learning processes in order to
In general, competence is defined as create a particular way of living that best
skills and abilities. Competence comes from suits the environment where he lived.
the word "competent" which means skillful Meanwhile, the word "organization" comes
or skilled. In the context of human resource from the Greek "organon" meaning
management, the term competence refers instrument or instrument. When a person
to the attributes or characteristics of a sets up an organization, the ultimate goal is
person who makes himself successful in the not the organization itself but rather that he
job. Many people often use the term and everyone involved can achieve other
competence as the ability to perform. It can goals more easily and more effectively.
be understood that the success of an Organizational culture is a system of
employee in completing the work is strongly spreading trust and values that develop
influenced by the skills, knowledge, attitude within an organization and provide direction
and behavior and ability. for the behavior of its members.
Competence also involves the Organizational culture can be the main
individual's authority to perform the task and instrument in creating organizational
make decisions according to his or her role competitive advantage, only when
in the organization based on his or her organizational culture can answer or
expertise, knowledge, and abilities. Rivai address environmental challenges quickly
(2009: 289) said that the competencies of and appropriately.
individual employees must be able to According to Wirawan (2007: 10),
support the implementation of organizational culture is the norm, values,
organizational strategy and able to support assumptions, beliefs, philosophy, and
any changes made by management. In organizational habits developed over long
other words, the competence of an periods by the founders, leaders, and
individual can support a team-based work members of the organization and then
system. Thus, to realize the success of socialized and taught to new members so
programs that have been established by an they can imitate and organize it in
organization, then every employee is organizational activities, and ultimately can
required to have the required competency influence the mindset, attitudes, and
standards. behavior of employees in producing
According to Robert A. Roe (2001: products, serving consumers, and achieve
73), competence is the ability to perform a organizational goals. While Victor Tan in
task or role adequately, the ability to Sole (2007: 2) gives the opinion that
integrate knowledge, skills, attitudes and organizational culture is a norm consisting
personal values, and the ability to build of a belief, attitude, core values, and
knowledge and skills based on experiences behavior patterns that people do in the
and lessons learned. While Spencer and organization. Meanwhile, Robbins (2001:
Spencer in Palan (2007: 84) argue that 510) argues that organizational culture is a
competence shows the underlying shared value system shared by its
characteristics of behavior that describe the members and this becomes the
motives, personal characteristics, self- organizational differentiator with other
concept, values, knowledge or skills that organizations.
cause the employee to perform excellently Organizational culture is also called
in the workplace. Meanwhile Wibowo (2007: corporate culture or work culture because it
324) argues that competence is an ability to can not be separated with the performance
perform a job or task based on skills and of human resources. The stronger the
knowledge and supported by work attitude corporate culture, the stronger the
according to the guidance of the work. achievement drive. Culture is a very
Based on the above explanation, it important factor in improving organizational
can be concluded that the competence is effectiveness. Organizational culture can be
the mastery of a set of knowledge, skills, a major competitive competitiveness tool,
values and attitudes that direct an when organizational culture supports
employee to think, work and act in organizational strategy and can answer or
accordance with the profession. address environmental challenges quickly
and appropriately.
Individual participation in an
Motivation organization depends on the authority and
responsibility given to him. f every
Employee motivation in an employee exercises its authority and
organization can be viewed as simple but responsibilities properly it can be assured
can also be a complex problem if ignored. that the employee's performance will be
This is because, basically, humans are easy good as well.
to be motivated by giving what their desires, According to Prawirosentono (2008:2),
needs, and expectations. Motivation can performance is the work achieved by a
also be used as an incentive for employees person or group of people within the
to complete the tasks assigned to them. organization, in accordance with their
In the scope of research, motivation respective powers and responsibilities in
variable functioned as a measuring tool to order to achieve the objectives of the
see whether an employee has a good work organization legally, not violating the law,
motivation to complete the task based on morals and ethics. While Gibson et al.
job description. If an employee's work (1996) in Trinaningsih (2007) argues that
motivation decreases it will negatively affect employee performance is a measure that
the rhythm of work, on the contrary if an can be used to define the comparisons of
employee has a good working motivation of task performance results, responsibilities
the performance will be good too. While in given by the organization over a given
the scope of implementation, work period and can be used to measure work
motivation serves to determine whether an performance or organizational performance.
employee still has a strong impetus to work Meanwhile, the opinion of Malayu S.P.
well or just the opposite after so long the Hasibuan (2003: 94) that work performance
employee worked in the company. is the work achieved by a person in carrying
According to Hasibuan (2007), out the tasks assigned to him based on his
motivation is the provision of a driving force skills, experience, seriousness, and timing
that creates a passion for an employee, so of completion.
that they will cooperate, work effectively Performance of employees is basically
and integrate with all their efforts to achieve influenced by several conditions, namely
satisfaction. While Robbins (2006) argues the condition that comes from within the
that motivation as a process that explains employee (individual factors) and conditions
the intensity, direction, and persistence of that come from outside the employee
effort to achieve a goal. Motivation can be (situational factors). Individual factors
interpreted as an integral part of industrial include health, sex, experience and
relations in the framework of the process of psychological characteristics of employees
coaching, development, and direction of consisting of personality, motivation, goal
human resources within a company. orientation and ability of employees. The
Meanwhile, Mc's opinion. Donald in external factors include leadership, social
Sudarwan Danim (2004) about motivation is relations, organizational culture, education
a change of energy in a person and training.
characterized by the emergence of "feeling"
and preceded by a response to the RESEARCH METHODS
existence of a goal.
Research Design
Employee Performance Based on the research objectives as
Performance is the achievement of previously mentioned, this research is an
work obtained by an employee in explanatory research that explains the
performing his duties in accordance with the causality relationship between: (1)
responsibilities given to him. Performance is competency variable and organizational
divided into two, namely individual culture on employee motivation, (2)
performance and organizational competency variable, organizational culture,
performance. Individual performance is the and motivation to employee performance,
result of employee work in terms of quality and (3) variable competence and
and quantity based on predetermined work organizational culture on employee
standards, while organizational performance through motivation as a
performance is a combination of mediation variable. This study was
performance achieved by each individual conducted through the submission of
and group performance where the individual questionnaires to employees selected
is incorporated. randomly as respondents at the Directorate
General of Fiscal Balance (DGFB) Ministry affect the dependent variable not only
of Finance. directly, but also indirectly. In fact, path
analysis is similar to regression analysis
Population and Sample because both are causality analysis
The population in this research are all models. The difference is path analysis
427 employees of DGFB. Furthermore, by using variable mediator (intermediary) while
using the Slovin formula, the researchers regression analysis there is no variable
set the number of samples (respondents) mediator.
as much as 80 employees, selected by The type of variables in the path
random sampling. analysis model consists of 3 (three), namely
independent variables, mediation variables,
Technique Data processing and the dependent variable. In this
Data processing is a process that research, competence and organizational
must be done first before the researcher culture become independent variable,
conducts hypothesis testing research. Data motivation becomes mediation variable, and
processing is intended to convert the raw employee performance become dependent
data of the questionnaire into meaningful variable.
data to solve the research problem. The Thus in this research there are 2 (two)
step of data processing conducted by structural equations, that are :
researchers are: 1. Structural Equations I consists of two
1. The first step to test the quality of data independent variables (competence and
through validity test and reliabilias test. organizational culture) that influence the
Validity tests are needed to measure motivation as an independent variable
whether questions in the questionnaire 2. Structural Equations II consists of Tree
can measure what we want to measure independent variables (competence,
(Ghozali, 2002: 49). Reliability tests are organizational culture, and motivation)
needed to gauge whether questionnaire that influence the employee performance
questions can be answered by the as an independent variable and
respondent consistently at all times. motivation as an intervening variable
2. Transformation of data to convert the (mediation).
data of questionnaire originally ordinal
scale into interval scale, through RESULTS AND DISCUSSION
Succesive Interval Method - MSI (Harun
Rasyid, 1998). Data Quality Test Results
Researchers use Excel software and
Statistical Product and Service Solutions a. Validity test
(SPSS) version 20 for easier data All questions in the questionnaire about
processing, faster, more valid, and more competence, organizational culture,
accurate results. motivation, and employee performance
based on research data are valid. This
means that questions or statements in
Classic Assumption Test
the questionnaire can be said precisely
Prior to carrying out the path analysis, and meticulous in measuring the
the researcher must perform the classical questionable problem without causing
assumption test first to provide assurance any bias. The correlation coefficient
that the equation of the regression model value (r-count) of each item score with
obtained has accuracy in estimation, total score is entirely above the t-table
unbiased and consistent. The classical value (0.1852). The test uses two-tailed
assumption test done in this research is assumptions with the number of
Normality Test, Multicolinearity Test, respondents (n) = 80, and the degree of
Linearity Test, Autocorrelation Test, and freedom is 80-2 = 78 (df), the table t
Heteroscedasticity Test. value is 0.1825.

Data Analysis Technique b. Test Reliability


The analysis model used in this All questions in the questionnaire about
research is path analysis. Path analysis competence, organizational culture,
according to Robert D. Rutherford (1993) is motivation, and employee performance
a technique for analyzing the causal are valid, as it can express consistent
relationships that occur in multiple answers to statements in the
regression if the independent variables questionnaire without causing any bias.
This can be seen from the correlation not be correlated among the independent
coefficient (r. Count) of each item variables (Ghozali, 2008 p.91).
question score with the total score Multicollinearity test is done by finding
entirely whose value is above the t-table the value of VIF (Variance Inflation
value (0.1852). The test uses two-tailed Factor) or tolerance value.
assumptions with the number of
respondents (n) = 80, and the degree of Table 3
freedom is 80-2 = 78 (df), the table t Result of Multycollinearity Test
value is 0.1825. Variable/Instrumen
Collinearity Statistics

Table 1 Tolereance VIF

Instrument Reliability Test Results Competence (X1) 0.366 2.733


Organizational Culture (X2) 0.272 3.683
Value of
Motivation (X3) 0.438 2.283
Variable/Instrumen alpha Interpretation
Source: data processed with the help of SPSS
cronbach

Competence (X1) 0,825 Reliable Tolerance Values of Competence


Organizational Culture (X2) 0,883 Reliable variable, organizational culture, and
Motivation (X3) 0,725 Reliable motivation greater than 0.10. Meanwhile
Employee Performance (X4) 0,918 Reliable
the VIF value of those variables is
Source: data processed with the help of SPSS
smaller than 10.00. So it can be
concluded that there is no
multicollinearity.
Classic assumption test
a. Normality test
c. Linearity Test
The normality test aims to test whether in
a linear regression model, the dependent Linearity test aims to determine whether
variable and the independent variable two variables have a linear relationship
both have a normal distribution or not. significantly or not. Linearity test in this
Normality test in this research will use research is done through F test by
One Sample Kolmogorov-Smirnov with looking at significance value and F-
5% significance level. count.
Table 4
Results of Linearity Test by ANOVA Table between
Table 2 Independent Variables to The Dependent Variable
Normality Test Based On Kolmogorov-Smirnov Z (Performance employees)
Value of Interpretation Interpretation
Variable/Instrumen alpha If >0,05 (Norm. Dist) Significancy
Variable/Instrumen If < 0,05 (Linear)
cronbach If<0,05 (Not Norm. Dist) of Linearity
If >0,05 (Not Linear)
Competence (X1) 0,240 Normally distributed
Competence (X1) 0.000 Linear
Organizational Culture (X2) 0,075 Normally distributed
Motivation (X3) 0,044 Not normally distributed Organizational Culture (X2) 0.000 Linear

Employee Performance (X4) 0,036 Not normally distributed Motivation (X3) 0.000 Linear
Source: data processed with the help of SPSS Source: data processed with the help of SPSS

Based on the Kolmogorov-Smirnov One-


Sample Test, variable Competency (X1) Based on the Results of Linearity Test,
and organizational culture (X2) indicate variables Competency (X1),
Asymp Sig. (2-tailed)) more than 0.05, so organizational culture (X2), and
it is said to be normally distributed. While motivation indicate significancy of
the variable motivation (X3) and linearity less than 0.05, so it is said to be
employee performance (X4) indicate linear.
Asymp value. Sig. (2-tailed) less than
0.05, so it is said to be abnormal
distribution. d. Autocorrelation Test
Autocorrelation test aims to test whether
b. Multicollinearity (Collinearity Statistic)
in the linear regression model there is a
Multicollinearity test aims to test whether correlation between the confounding
in the regression model found a error in period t with the intruder error in
correlation between dependent variables period t-1 (previous). Autocorrelation test
(free). A good regression model should was detected by Durbin Watson value
approach on test output (model (2) X4 = 0,333 X1 + 0,501X2 +0,102X3 + ɛ2
summary) compared with table value at
5% significance. The value of path coefficient for
Durbin Watson (DW) value in this each variable in the structural equation I
research is 2,203. Furthermore the value and II are obtained from the value of
is compared with Durbin Watson (DW) standardize coefficient β as the table
Table, both the upper value (DU) and the below:
lower value (DL). Based on the Durbin
Watson Table at K = 3 and N = 80, the Table 5
DL value is 1.5600 and the DU value is Coefficient Variable Structural equation I
1.7153. Thus it can be concluded that Standardized
Variable/Instrumen Significancy
the regression that occurs betwe Coefficients
en the independent variable and the Competence (X1) ,115 ,357
dependent variable there is no Organizational Culture (X2) ,655 ,000
Source: data processed with the help of SPSS
outokorelasi either positive or negative.
Table 6
Coefficient Variable Structural equation II
e. Heteroscedastisity Test
Standardized
Heteroscedasticity test is one of the Variable/Instrumen Significancy
Coefficients
classical assumption assays to be Competence (X1) ,333 ,001
performed on linear regression. In Organizational Culture (X2) ,501 ,000
conducting heteroscedasticity test the Motivation (X3) ,102 ,240
researchers used SPSS version 20 Source: data processed with the help of SPSS
program to form the Scatterplot chart and
Glejser. The detailed analysis of research
results are as follows:
1. Base on simultaneous test (Test-F) on
equation of structure I shows that
Competence and organizational
culture has a significant influence on
motivation of 56.19% and categorized
quite influential, while the remaining
43.81% influenced by other variables.
The significance value of model I is
0,000 which means significant
because it is less than 0.05 and the F-
count value 49.378 is much larger
Picture 1 than F-table 3.115.
2. The partial analysis of the direct
effect of competence on motivation.
Based on the results of the Scatterplot
graph output, it appears that the data Based on The analysis results, that
points spread and did not form a certain the path coefficient of competence to
pattern that is clear or also does not motivation (�31) is 0.115. This means,
accumulate at a particular location. Thus there is a positive influence of
it can be concluded that no symptoms of competence variable on employee
heteroskadastisitas. motivation, but because the
significance value 0.357 greater than
0.05, then the influence is said to be
insignificant and according to Lind
(2002) criterion the effect is called
quite weak, so it can be ignored or
considered to be absent.
Analysis of Research Results
3. The partial analysis of the direct effect
of organizational culture on
The path analysis model in this motivation.
research consists of two structural Based on the analysis results, that the
equations, namely: path coefficient of organizational
(1) X3 = 0,115 X1 + 0,655 X2 + ɛ1 and culture on motivation (�32) is 0.655.
This means, there is a positive has a positive effect on long-term
influence of competency variable on performance improvement.
employee motivation equal to 65,5%. 7. The partial analysis of the direct effect
Because the significance value of of motivation variable on employee
0.000 is smaller than 0.05, so the performance.
influence is said to be significant and
Based on the analysis result, that the
according to Lind criteria (2002) the
path coefficient of motivation on
effect is called strong.
employee performance (�43) is 0.102.
4. Base on simultaneous test (Test-F) on This means that there is a direct effect
equation of structure II shows that of the motivation variable on
competence, organizational culture, employee performance, and because
and motivation together have a strong the significance value is 0.240 larger
and significant influence to employee than 0.05, then the influence is said to
performance variable. Its influence is be insignificant. The result shows that
75,56% and according to criterion of motivation variable although still give
Lind (2002) categorized as strong positive influence 10,2% to employee
relation, while the rest 24,44% performance, but not significant
influenced by other variable. The because according to criterion Lind
significance value of model II is 0,000 (2002) the influence is classified as
which means significant because less very weak so it can be ignored or
than 0.05 and the F-count value of considered not exist. The results of
78.310 is much larger than F-table this study is not in line with previous
2,725.Meanwhile, partial analysis of research by Juliyanawati (2010) which
the results of this research are as says there is a significant relationship
follows: between work motivation on employee
5. The partial analysis of the direct effect performance at PT. Panasonic Gobel
of competency variable to employee Indonesia.
performance. 8. The partial analysis of the indirect
Based on the analysis result, that the effect of competency variable on
path coefficient of competence employee performance through
variable on employee performance motivation as a mediation variable.
(�41) is 0.333. This means that there Based on the analysis result, The
is a direct influence of competency Path line coefficient of competence to
variable on employee performance, employee performance through
and because the significance value of motivation is 0,0117. This means,
0.001 is smaller than 0.05, then the there is indirectly affect of competence
influence is said to be significant. This to employees performance through
is also in accordance with the opinion motivation as a variable mediation, but
of Wirawan (2009: 9) that the not effective because its direct
competence has a causal relationship influence is still greater than its
to the performance of employees. indirect effect.
6. The partial analysis of the direct effect 9. The partial analysis of the indirect
of organizational culture on employee effect of organizational culture
performance. variable on employee performance
Based on the analysis result, that the through motivation as a mediation
path coefficient of organizational variable.
culture on employee performance Based on the analysis result, The
(�42) is 0.501. This means, There is Path coefficient of organizational
positif influence of organizational culture to employee performance
culture on employee performanceis, through motivation is 0,0668. This
and because the significance value is means, there is indirectly affect of
0.000 smaller than 0.05, hence competence to employees
influence is said significant. The performance through motivation as a
results of this study are in accordance variable mediation, but not effective
with previous research by Kottler and because its direct influence is still
Hesket in 1992 (in Andreas Lako, greater than its indirect effect.
2004: 32) that organizational culture
10. In addition, this study also shows that
motivational variables are less
effective as mediators (intermediaries)
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