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P SAI THEJASWINI Mobile: + 91 9963838003

Mail: tejup136@gmail.com

Career objective:
I am desirous of interacting with experts in various fields to substantiate my own knowledge
and to broaden areas of expertise in the field of Technical Writing. Moreover, I desire to
provide clients with detailed yet lucid outlines of technology for their convenience.
SUMMARY:
 Proficient technical writer with over 2 years of experience in technical writing.
 Knowledge on advanced concepts like Single Sourcing, Context Sensitive help (CSH),
Structure documentation, Topic based authoring, XML and DITA.
 Analyse or study the audience and ability to interact with Subject Matter Experts and
co-ordinate with product teams to share plan, high-impact topics and community success
 Knowledge of various style guides including Microsoft Style Guide, Chicago style guide
and ability to adhere to company specific style guides.
 Worked on customer documents and software documents like User Guides, Installation
Planning Guides, Online Help files, Release notes.
 Published technical documents on SAP Community Network
 Thorough knowledge in Document Development Life Cycle and Software Development
Life Cycle.
WORK EXPERIENCE: 2 years
TECHNICAL WRITER • FORTE TECH SOLUTIONS
September 2016 – September 2018
Project title:
Documentation of ERP software
Project Description:
Enterprise Resource Planning (ERP) is a business process management software that allows
an organization to use a system of integrated applications to manage the business and
automate many back-office functions related to technology, services and human resources.
Role in Project:
 Working as an individual contributor for the technical publications team in an agile
development environment.
 Roles include authoring technical documents (containing both text and graphical
illustrations).
 Documents developed include installation guides, maintenance manuals,
commissioning manuals, diagnostic manuals, owner's document and technical
information and configuration manual.
 Proficient in Information mapping and other standard methods of presenting
documentation.
 Maintained and updated existing product documentation.
 Involved in creating templates for installation Guide, User manual and
Troubleshooting manuals.
 Peer reviewing of manuals and ensure the standards followed as per the style guide
throughout the document.
 Study product samples and talk with product designers and developers.
 Use photographs, drawings, diagrams, and charts that increase users’ understanding.
 Gather usability feedback from customers, designers, and manufacturers
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P SAI THEJASWINI Mobile: + 91 9963838003
Mail: tejup136@gmail.com
 Work with internal teams to obtain an in-depth understanding of the product and the
documentation requirements.

Technical Skills:
 Operating Systems : Win 98, XP, 7, 8
 Authoring Tool(s) : Microsoft Word, Adobe Frame maker,
 Online help Tool : Robo Help
 Capturing Tool : Snag IT, Snipping Tool
 Web design : HTML (Basic knowledge), Adobe Dreamweaver
 Others : PowerPoint, MS Excel
 Graphic tool : Adobe photo shop
 SGML
 XML
 MS office
 Adobe Frame maker

Personal Skills:
 Ability to master new technologies quickly.
 Excellent oral and written communication skills.
 Strong analytical, troubleshooting and technical problem solving skills.
 Highly motivated, committed & result oriented.
 Work well in groups as well as an individual.

Educational Qualification:
 Civil Engineering from Kuppam Engineering College (JNTU), Andhra Pradesh in
2016.

 10+2 from Board of Intermediate Education, A.P in 2012.

 10th from Secondary School Education, A.P in 2010.

Personal profile:
Name : P Sai Thejaswini
Father Name : Subramanyam P
Languages known : English, Hindi & Telugu.
Gender : Female
Date of Birth : June 28, 1995
Age : 23 years
Marital status : Unmarried
Email : tejup136@gmail.com
Mobile : +91 7659046291

Declaration:
I hereby declare that the furnished above are true to the best of my knowledge and I am solely
responsible for any false information.

Place: Hyderabad Yours Faithfully,

Date: P SAI THEJASWINI
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P SAI THEJASWINI Mobile: + 91 9963838003
Mail: tejup136@gmail.com