Ryan Hathaway Transcription analysis

Ryan Interviewer

Tavin Interviewee

Video 21:03-37:25
Transcript Skill Label Reactions,
Observations, and
Alternatives
1. Interviewer: So previously 1. Summary
we have talked quite a bit and Open 1) Opened
um we talked a lot about Question conversation and
last week on support for
summarized previous
your academics and
supporting your students on interviews
academics. Um so
continuing on with that Alternative: summary
conversation lets just start and open question “ So
with how are you doing previously we have
today what’s been going on. 2. Interviewee talked about your
support for your
2. Interviewee: It’s actually academics and
been a slow day, um, I have; supporting your own
sorry my dog is freaking out
student academics. So
right now; um I’ve only had
one meeting. And the other let’s continue with the
time has kinda been time to conversation, how has
do other stuff um so but I your day been and how
met with one RA who’s like has classes been”.
the Rockstar um so of
course meeting with her
she’s like “I’m doing fine, I’m
on top of everything else” is
so good to hear, Thank you,
um worked on goals for her,
um so kinda been a quick
Friday. Almost, it’s already
past three right? Yeah It’s
already past three so
3. Answered
3. Interviewer: Yeah, it just question
turned 3:01
4. Interviewee: Yeah excited
for the weekend. But. And
then um and then trying to
get some stuff I have a
couple projects due this
weekend for ah violence
prevention.
5. Interviewer: Mhm
6. Interviewee: Umm and it’s
me and two second year
grad students and we are
actually designing our own
violence prevention center.
Um how it’s funded, its
mission, vision, staff,
collaboration and education
/ prevention work that I’ll do
um and that is fun except for
the fact that uh I’m actually
doing the funding portion of
that,
7. Interviewer: Mhm
8. Interviewee: and it is so
incredibly hard to find some
facts about how other
violence prevention centers
get their funding. Um so it’s
kinda been a poke around
reach out to some new
colleges um and try to figure
out “hey how do you guys
get your money” so that’s
what we’ve been playing a
lot with lately.
9. Interviewer: mhm So you’ve
had, you’ve had a little bit of
uh a difficult time to get that
4. Interviewee
response
5. Encourager
5) Encourager intended to
6. Interviewee prompt the student to continue
Response with conversation on the
projects they are working on.
Intended effect was seen.
Alternative: Paraphrase “so it’s
been slow but your about to
start working on your
projects”.
7) Encourager intended to have
the student continue with their
7. Encourager
information on their project
that they are having difficulty
on. Intended effect was seen.
8. Interviewee
Response
Alternative: “It sounds as if that
isn’t an easy part for you to
work on.”
9)Paraphrase and emotional
reflection meant to let client
know they are heard and that I
9. Paraphrasing,
understand they are having a
emotional
reflection. difficult time. Student seemed
 information in about getting
money.
10. Interviewee: Yeah, I reached
out to some people in Rhode
island, I was like “Found
your website it looked pretty
useful, what are you doing”
and I haven’t heard back yet.
So
11. Interviewer: Okay
12. Interviewee: Taking a
chance, throwing things out
there, but it’s pretty cool,
um yeah that class is really
nice because I’m in a group
where we get to meet on
Mondays and have our
discussion
13. Interviewer: Mhm
14. Interviewee: and then for
the rest of the week I don’t
have to worry about the
class other than the project
associated with it,
15. Interviewer: mhm
16. Interviewee: um, so it’s
really kind of made it a lot
easier to handle where as
um like for assessment we
gotta, assessment is not as
bad as I think some past
classes have been where
you just have to keep on
responding
comfortable.
10. Interviewee Alternative: So, gathering
Response information on collecting
funding for violence prevention
programs has been a difficult
process for you.
11. Encourager
11) Encourager was intended
to have the student continue
12. Interviewee the conversation on their
Response struggles of getting
information. Student continued
discussing the project but
started talking about the group
work.
Alternative: Encourager
13. Encourager “haven’t heard anything back”
13) encourager: Intended to
have the student to continue
14. Interviewee conversation on discussion
Response
homework and to know I am
listening. Student did continue.
15. Encourager
Alternative: Encourager “okay”
or “nice”
16. Interviewee
Response 15) Encourager: intended to
have the student continue
conversation on discussions,
seemed to have finished the
point and could have
paraphrased instead.
Alternative: Paraphrasing “so
17. Encourager
meeting once a week on a
17. Interviewer: Mhm
18. Interviewee: and just
respond to every single
person um so it’s kinda it’s a
lot easier just to have that
hour blocked off everyone
talk, great we will see you
next week.
19. Interviewer: Mhm
20. Interviewee: And be
prepared for that so. So
been pretty relaxing.
Difficult content.
21. Interviewer: how were your,
how was your uh other
electives going.
22. Interviewee: Oh that’s yeah
the study abroad trip is the
other elective so um, to be
honest I just started working
on things for that class we
have like a uh a project that
as a group is each
designated an area or um a
portion of the trip that will
be on just kinda be the guide
for that essentially, um so im
covering oxford and all the
culture / city aspects of that
um, it’ll be fun our
presentation is supposed to
be ten minutes and there is
so much to fit in to that 10
minute and there’s also so
much that isn’t also useful
that I’m finding because we
will have five free hours of
free time
video discussion has been
helpful”
18. Interviewee
Response 17)Encourager intended to
continue conversation
Alternative: Encourager
“easier” or open question “so
19. Encourager how has assessment been
going”
20. Interviewee 19) Encourager intended to
Response continue the conversation on
discussion homework, student
was ending that bit though.
21. Open Ended
question Alternative: paraphrase “So
with this, it sounds like the
22. Interviewee accessibility of meeting once a
Response week compared to multiple
meetings has you more relaxed
and happier”.
21) Open question intended to
continue the conversation on
academics but alternating to
new material. This was also to
show the student that I was
actively listening to the
previous sessions.
Alternative: paraphrase to
Open Question” So it sounds
like the violence prevention
elective is going well. How has
your work for the study abroad
course been going?”

23. Interviewer: Mhm
24. Interviewee: where like a lot
of the things I’m finding are
like different museums or
art exhibits or a lot of like
based around that model
and it’s like okay each of
these will definitely take an
hour of your time if you
were to walk through it at
least so trying to find that
but also if you want to check
out these cool like different
shops if you have time you
know like just to throw on
some sprinkled in extra
things that isn’t just walking
around the museum like
having to find that has been
fun
25. Interviewer: Mhm
26. Interviewee: but I don’t
understand their postal code
or like their address system
at all so um
27. Interviewer: hmm
28. Interviewee: so, it’s been
very “it’s on this road” like
get there essentially just
walk that way
29.
Interviewer: Mhm
30. Interviewee: so
23. Encourager 23) meant for the student to
know that I am continuing to
listen and encourage them to
24. Interviewee
Response continue discussing. Student
did feel comfortable enough to
continue.
Alternative: Paraphrasing “so
you are having difficulty finding
information that is concrete
and helpful at the same time.
25) encourager intended to
25. Encourager
continue the conversation.
Student did not continue.
26. Interviewee
Alternative: Encourager “fun”
Response
or paraphrase “so you are
attempting to find alternatives
27. Encourager to the educational components
that will be fun”.
28. Interviewee
Response 27)Encourager intended to
continue conversation, student
stopped the subject after this.
29. Encourager Alternative: paraphrase “so the
postal code system has been
30. Interviewee giving you difficulty”
Response
29) Encourager intended to
31. Paraphrasing continue conversation, this was
/ summary the last of the conversation
31. Interviewer: so, finding extra though. Alternative: open
activities is a little bit question “so what are you
difficult for you at this point
doing to gain knowledge in the
for the trip and scheduling
some free time in even address system or is there a
though it’s not really free resource you need to continue”
time once it’s scheduled is
getting a little bit difficult. 31) Paraphrasing that was large
32. Interviewee enough to become a summary
Response (if I had broken it down more
32. Interviewee: Yeah like giving throughout the interview it
just five hours I don’t know would have been a simple
your so used to be having paraphrase)
your own vacation where
you know you’re not doing Alternative: paraphrase” so in
um like you know you’re not
general you have been having
gonna go and have a tour
here or there and go visit difficulties with this section of
areas of a school for half a the project”
day and then be like “okay
now you have four hours”.
You know? Like 33. Encourager
33) encourager: intended to
33. Interviewer: Mhm 34. Interviewee have the student continue the
Response conversation and know that I
34. Interviewee: It’s a much am listening. Student
different shift of being like continued on with the
okay we have all this statement.
educational components
and then we can try to Alternative: Enourager “okay”
sprinkle in some cool things
even though there’s a ton of
cool things and one section
is on food and dining and
um we’re leaving before
dinner so it’s like okay this is
interesting there’s no time.
So, finding a good balance of
what to cover and what is
just definitely not important
and then also understanding
this is things that I would
totally be into like um but no
 one else is going to want to
go to um not no one but like
not many people you know
would be interested in an
archeology museum.
35. Interviewer: Mhm
36. Interviewee: on this trip I
don’t think we are all a
bunch of archeologists
stoked to go see some of
that stuff but it’s there so.
37. Interviewer: okay
38. Interviewee: it’s been
interesting
39. Interviewer: so how have
um courses in general this
semester been going for
you?
40. Interviewee: wow, what a
good question, I’m actually,
Eran doesn’t watch these
right?
41. Interviewer: I don’t know
42. Interviewee: alright well um
I’m really happy that I’m on
a campus that I have a few
other grads um with me
because and im also im with
another class with a couple
of grads that are taking the
additional courses so for us
it’s a lot of “what are we
doing this week” “what are
we having in this class”
35. Encourager 35) encourager meant to
continue the conversation.
36. Interviewee Alternative: reflection of
Response feelings “so you are worried
others may not enjoy the
experiences you are bringing”
37) encourager meant to have
37. Encourager him finish up any thoughts of
that conversation if he had
38. Interviewee more.
Response
39) open ended question
39. Open Ended meant to have the student talk
question
about other courses. Observed
the student did appear to get a
little nervous and asked a
40. Interviewee question about proffesor.
Response Alternative: Summary into a
open question “From what you
41. Answer
have told me, the violence
42. Interviewee prevention course has been
Response going well but a little bit
difficult. Also, the study abroad
trip is just starting but you are
excited yet having difficulties
with some of the material, how
have your other main courses
been going so far?”
41) student did appear to relax
a little but still appeared a little
cautious about their
 “what’s happening in that statements.
class” like all of the
decompartmentalizing what
is going on in our lives and
realizing okay “have you
done this yet?” and two
other people are like “what
are you talking about, no”
um and then getting a good
system of being like “okay
maybe we should hang out
for a few hours tonight and
just work on things” um so
long answer to a short
answer is I don’t usually
know what’s happening but
I’m figuring it out as like uh 43) The student seemed to
every week. You know so 43. Paraphrasing enjoy going back to his subject
and of support systems which we
43. Interviewer: it sounds like reflecting on
have previously discussed.
you have a support system feelings
within the Eau-Claire group Alternative: paraphrasing into
at least which is allowing
reflecting feelings “So with
you to be able to um even
though it may be stressful that, it sounds like you created
for having some unknown your own support system
days um you have at least a which we have previously
support group that will be talked about makes you feel
able to assist you through safe within academics and is
that process which is at least the reason why you care so
alleviating some of the
much for your students’
stress.
academics”
44. Interviewee: Yeah, Yeah four
44. Interviewee 45) this was meant to recall
of us kind of all keeping each
other in check is been really Response from past interviews to show
really helpful. the student that I am listening.
Student did not continue with
45. Interviewer: Mhm, and I the conversation however.
know from previous talks
there have been issues with Alternative: open question “so
canvas every once and a how has the transition to
45. (recalling
while which more than likely
from past
 has put more stress upon interview) canvas been going for you”
you but in those type of paraphrase
situations you have to roll
with it.
46. Interviewee
46. Interviewee: Yeah Response
47) Paraphrase intended to
47. Interviewer: It sounds like 47. Paraphrase illicit response about on how
you went through it pretty well it is going. Intended effect
well was seen.
48. Interviewee
Response
48. Interviewee: Yeah and um, Alternative: paraphrase “so it
yes canvas has been fun this sounds like you have
semester, um and then also successfully worked through
one of our classes is also on
any issues with canvas”
d2l so having to play a back
and forth game of
understanding and
remembering what is the
dinosaur of d2l and jumping
back into canvas and seeing
things um it’s a really big
blend of “oh wow okay
yeah, gotta jump over to d2l
for this class okay, then all
my other classes are over
here”. Umm and canvas has
been really great because
for all the classes on here
like we just have collaborate
and we can jump in and do
what we are doing now and
like there’s a group project. 49) the encourager was to let
49. Encourager
the students continue the
49. Interviewer: (Nods) mhm
conversation. The student did
50. Interviewee continue but was reaching the
50. Interviewee: D2l it’s not as Response
simple like fine we gotta do end of the conversation.
skype are we going to do a
google hangout how are we Alternative: paraphrase “so the
all going to see each other resources on canvas have been
so we can finish this project. impactful on you”
So. 51. Encourager
51. Interviewer: Mhm
52. Interviewee: Yeah canvas
has been a good friend
already. but
53. Interviewer: So it sounds like
it has it’s issues at some
points but also has some
great uh features that mix
between each other to uh
build this blend of love and
hate.
54. Interviewee: Yeah,
definitely, I don’t know,
yeah, I’m pretty excited
canvas, no d2l isn’t going to
be around for our classes
anymore so it’ll be nice to
streamline all the canvas
next year. But Idk. Um
otherwise I’m kinda looking
forward having just two
more weeks of violence
prevention class,
55. Interviewer: Mhm
56. Interviewee: and then that
kind of bleeds right into the
study abroad trip. And then
after April comes around
which is so crazy because it’s
a month away but it’s so
quickly going to happen
57. Interviewer: Mhm
58. Interviewee: then itll come
back to these two classes
and like, I didn’t think three
52. Interviewee
Response
53. Paraphrasing 53) this paraphrase was meant
to show that they are working
together but I didn’t phrase it
properly.
Alternative: paraphrase “it
sounds as if although canvas
54. Interviewee
has had some issues, but you
Response
have been able to successfully
mitigate those problems”
55. Encourager 55) encourager was meant to
have student go on with the
discussion of why they are
56. Interviewee
Response looking forward to having two
weeks of violence prevention
class.
Alternative: Open question
“why are you looking forward
57. Encourager to this?”
58. Interviewee 57) Continuing to encourage
Response the student to continue talking
about the reasons as to why he
believes things are going well.
Alternative: reflecting on
feelings: so with both your
 classes would be so difficult violence prevention course and
to like understand like okay study abroad trip coming to a
due dates and
finish soon, you are getting
understanding times within
those, um but boy it’s a excited since there will be less
challenge. (chuckle). Um 59. Close ended course work.
Yeah so look forward to it question
Ryan (both chuckle). 59) this was meant to discuss
organization and seeing if the
59. Interviewer: Do you have a interviewee required any
uh structured schedule for support on organizing. Student
the items between the three 60. Interviewee
seemed slightly confused.
courses do you have an Response
organization system? Alternative open question:
“what types of organization
60. Interviewee: uh yeah I guess systems do you have to keep
in the very literal sense of
yourself and your course work
organization I I mean three
different note books is organized and neat?”
where I keep that in check
um and then I was kind of
proactive over Christmas
break and I just read
everything for my the
violence prevention class. I
just chunked out a couple
days during the break read
through the book, read all
the extra texts took all my
notes I thought I would need
and from now it’s been
going back to a question she
asks that maybe I didn’t
catch that information just
doing control F through the
electronic book and just
“okay yeah this is what we
are talking about got it” and
picking that up then. Um, for
assessment and advising it’s
kind of just a get it done
when I can like that’s not as
scheduled. Tori is the 720
 professor and the study
abroad professor so
knowing her um her
guidelines for her classes
and kinda what you get for
your grade in those classes
compared to these I know I
need to be on top of my
game for those so I’ve kinda
put these as just a let’s read
as much as we can quickly
and it’s really nice because
this class mirrors a lot of
what I um have read for
psychology and also from
own, I’ve used counseling
before in the past reading
through these things “oh
shoot I totally saw this being
used in a session” or like
seeing some past experience
and kind of applying it and 61. Encourager
being like oh okay it’s a lot 61) encourager was meant for
of things that are applicable the student to continue the
in the past through other 62. Interviewee conversation since they did
classes. Response
start opening quite a bit about
coursework and to note that I
61. Interviewer: Mhm
am still listening since it has
been bit since I have
62. Interviewee: so it’s really
helpful and assessment is encouraged. They did continue
just, I think it takes a special to converse.
(audio fully cuts out for this
second) and to also get Alternative: paraphrase “so
really excited about it and I reading and working ahead of
realized that’s not me so I’m time over winter break has
just trying (chuckles) like helped you stay ahead of
man this is always going to
schedule”
be some mystical creature
like not never going to
become apparent to me
entirely. It’s like “okay, I’ll
learn and understand as
 much as I can and kind of
work with my group mates
to figure out the the extra
things off of that that I am
not comprehending” I guess,
so, a lot of our group time
has been throwing out ideas
and them being “okay wait
so where do we go from
this, like how do we interact
or connect this with our
project”
63. Interviewer: Mhm
64. Interviewee: It’s been fun
but very difficult
65.
Interviewer: So it sounds like
um, assessment is not
necessarily your forte, you
aren’t fully looking into
becoming a scholar in that
area um however you know
it’s one of those things you
have to do.
66.
Interviewee: Yeah, Yeah it’s
definitely something I know I
will never have a burning
passion for but definitely
understand that really good
results and change can come
from it. Um I just don’t think
I will always or ever will be
the one to make those
changes or to look through
that data to fully make a ton
of changes to something.
Yeah.
67. Interviewer: Okay
63. Encourager
64. Interviewee
Response 63) encourager was meant for
the student to continue
65. Paraphrase / however it only prompted
Reflection of
another sentence.
feelings
Alternative: reflection of
feeling “so you are worried
about the assessment course
66. Interviewee because you don’t believe it to
Response be something you will be
pursuing in the future”.
65)This paraphrase was meant
to have the student continue
conversation on assessment
and their feelings towards it.
Alternative paraphrase: “So
assessment isn’t necessarily
something you foresee yourself
continuing to much in the
67. Encourager
future”.
68. Interviewee
Response
67) encourager was meant to
have the student finalize any
69. Encourager
thoughts on the matter of
70. Interviewee coursework.
Response
Alternative: summary “We
68. Interviewee: and we also are
in our time of RA selection
right now
69. Interviewer: Okay!
70. Interviewee: um
71. Interviewer: So how has the
RA selection been going for
Eau Claire
72. Interviewee: Yeah, ugh, I
think we had enough
candidates which is always
the fear like “oh god what
are we going to do” um, so
we at least accomplished
that much and um so we
have a student committee
model where we will have
RAs and students sit in the
kind of interviews I don’t
know if it’s the same way at
stout. Um but we will do
that, and we sat in on six
interviews um and finally we
deliberated on Tuesday
night, sat down for an hour
and just got everyone’s
feedback and made our
decisions um so I’m having
to hire for five out of my
eight RAs and we are for
sure hiring one person that
we interviewed. Huh all the
other ones just weren’t
there yet or had a lot of
work to do um so next
Tuesday I get to kind of I
don’t want to say beg for
people but that may be how
it turns out to be.
71. Open ended have talked quite a bit now
question about academics and support.
It sounds like your coursework
72. Interviewee is going well with some
Response stressful moments. Although
you do have some moments of
stress, you have created a
strong support network within
the Eau-Claire Graduate
students”.
69) this encourager was meant
for the interviewee to continue
with how selection was going.
It does seem that they needed
a stronger prompt.
Alternative: open question
“how do you see your
interviews going?”
71) this open question was
meant to have the student
start a new topic which the
student fully did.
Alternative open question:
“what are your practices for RA
selection and how are they
going?”
73. Paraphrase /
Reflection on
feeling
73) This reflection of feelings
was meant to have the student
continue with their worries

73. Interviewer: so you were
worried about getting as
many RAs as you can which I
fully understand it’s one of
those things that every
campus is worried on, are
we going to receive
applicants.
74. Interviewee: Yeah
75. Interviewer: there are some
days you receive 100
applicants when you only
needed 30 um it also sounds
like you have, are somewhat
worried about the future
seeing the fact that you only
for sure have settled on one
student.
76. Interviewee: yeah and I
already realized that I um
that I am very picky with the
staff that I want I just really
want the best of the best
77. Interviewer: mhm
78. Interviewee: so and my but
my committee also had that
same kind of attitude like
“they’re not for it, like this is
obviously not the priority so
we don’t want them”. So I
was like “thank goodness
you guy’s are with me here”
so
79. Interviewer: Mhm
74. Interviewee about not getting enough RAs
Response fully hired.
75. Continuation Alternative open question:
of
“You seem worried about
paraphrase /
empathy getting enough RAs for the next
year, how are you working
around this or is there support
from your other staff
members?”
75) This was meant to show the
76. Interviewee student that I understand not
Response
receiving enough applicants
and continuing the full
paraphrase.
77. Encourager Alternative empathy
paraphrase: I understand
78. Interviewee having feelings of fear
Response especially in situations of hiring
student staff members.
77)This encourager was meant
to have the student continue
with their discussion of hiring.
Alternative: encourager “okay”
79. Encourager or “picky”
80. Interviewee
Response 79) This was meant for the
interviewee to continue with
the idea of hiring the best of
the best and discussing the
committee.
Alternative: open question “so
why do you feel that you have
80. Interviewee: Yeah a fear of
what do I have to pick from
then, yeah, knowing that my
other hall directors and my
supervisor specifically are
like “oh I have got a few
people that I know are really
good that I don’t need to
hire but would definitely
throw your way” so.
81. Interviewer: Okay so it
sounds like, like we’ve
talked in the past couple of
sessions we’ve talked about
support from supervisors
and academics so it sounds
like you have a strong
academic support from your
staff. Sorry did I say
academic support I meant
support system from your
staff as you were worried,
but they believe they have
your back for you.
82. Interviewee: Oh yeah, yeah
she’s she is really good, she
has a lot going on but she
still pulls it together so,
don’t know how but she’s
really good.
to hire the best of the best?”
81. (recalling
past
interviews)
Reflection of 81) this was meant to have the
feelings and student reflect on previous
paraphrasing
discussions on how support has
been a strong factor
throughout his college career.
Alternative: paraphrasing into
reflection of feelings “in the
past we have discussed quite a
bit about academic support. It
sounds like you are in a
82. Interviewee
position that you feel safe since
Response
you do have a support system
within the Graduates and the
professional staff members.”
Identify things the you did well during the interview.

There are multiple things that I believe went well throughout the interview. I believe the

interviewee had a comfortable atmosphere with me here which allowed a nice flow of

conversation and allowed the interviewee not to be needed to be prompted often. I believe I have

done well with paraphrasing and encouraging quite often throughout the interview. I believe that

I mainly utilized open ended questions which prompted further conversation which was of high-

quality content. I also did not have to ask a significant amount of questions to continue the

conversation. I also believe that when I did receive the chance to I did show empathy or reflected

on emotions, however this content wasn’t one with high emotions. I believe that my reflections

on emotions could be stronger, but I did hit them when they did appear. I believe I did have a

strong structure with a hard focus on courses for this interview we had an opening summary and

an end summary (at the end of the video) however the middle summary was weak and could be

worked on. I think overall, I do encourage the student to continue the conversation quite a bit

which leads to a strong interview where I do not need to be asking a significant amount of

questions.

Identify things you would like to improve.

There are multiple areas in which I want to improve. I have a struggle in general with

creating complete sentences before stating them which leads to me stuttering or having to restart

mid-sentence. I also tend to speak with my hands and if I am not speaking with my hands I am

moving my core from side to side slightly. These are both items I want to work on significantly

as to not distract my students. I also want to work on the quality of paraphrasing. As you can see,

I do have the contents in mind when I am paraphrasing but If I were to take a few seconds more I

could easily paraphrase statements into a stronger and better grammatic sentence. I do want to
also focus on inputting summaries throughout to create a more solid structure. I do generally

have a beginning and an end, but the middle is always a harder one to get in for me.