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SAP Best Practices

Telecommunications
US V1.600: Solution
Scope
Contents
SAP Best Practices
Telecommunications
: Solution Scope ......
.................................
...........................71
Purpose ...................
.................................
.................................
.................................
.......................72
Functional Scope
– Supported
Business Processes
or Scenarios ............
.................................
........72.1 Order to
Cash ......................
................................
................................
................................
.......72.1.1 Sales:
Order Process
Business-to-
Consumer
(U61) .......................
.................................
.....82.1.2 Sale
of Mobile Device
with Return
(U62) .......................
.................................
......................92.1.3
Sale of GSM Base S
tation (U63) .............
.................................
.................................
...........92.1.4
Optional: Sales
Order Processing
B2C for
Telecommunications
in CRM E-
Commerce
(U65) ......................
................................
................................
................................
...............................
92.1.5
Credit Management
(V4A/V4L) ...............
.................................
.................................
.......... 102.1.6
Free of Charge
Delivery
(V4E) .......................
.................................
.................................
... 112.1.7
Create Credit Memo
(V4C) .......................
.................................
.................................
........ 112.1.8 Create
Debit Memo (V4D) ..
.................................
.................................
.............................. 1
12.2 Procure to Pay
.................................
.................................
.................................
....................... 112.2
.1 Quotation
for Procurement
(U64) .......................
.................................
................................
122.2.2 Quality
Management in
Procurement of
Stock
(U64) .......................
.................................
.. 122.2.3 Return to
Vendor without
QM Inspection
(V3I) ........................
.................................
........... 132.2.4
Inventory
Disposition from
Return
(V3C/V3D) ..............
.................................
...................... 132.2.
5 Consumable
Purchasing
(V3H) .......................
.................................
.................................
.. 132.3 Manufacturi
ng ............................
.................................
.................................
............................. 1
42.3.1 Logistic Plan
ning (V5A) ...............
.................................
.................................
..................... 142.3.
2 Make to Stock -
Discrete
(V5B) .......................
.................................
.................................
.. 142.4 Customer
Financial
Management (RM-
CA) ..........................
.................................
.................... 152.4.1
Payment Processing
(U60) .......................
.................................
.................................
........ 152.4.1.1
Cash Desk
Payments ................
.................................
.................................
................. 152.4.1.2
Batch Payments ....
.................................
.................................
.................................
.... 162.4.1.3 Batch
Correction ...............
.................................
.................................
......................... 162.
4.1.4 Direct Debit
Transactions ...........
.................................
.................................
................ 162.4.2 R
eturn Checks (U60)
.................................
.................................
.................................
....... 162.4.3
Security Deposit
Management
(U60) .......................
.................................
.......................... 172
.4.4 Refunds (U60) .
.................................
.................................
.................................
................ 172.4.5 D
unning (U60) ...........
.................................
.................................
.................................
...... 172.4.6 External
Collection Agencies
(U60) .......................
.................................
............................. 1
82.4.7 Calculating
Customer
Creditworthiness
(U60) .......................
.................................
............. 182.4.8
Miscellaneous
Document
Posting (U60) ..........
.................................
.................................
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