Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

TABLE OF CONTENTS

CHAPTER TITLE PAGE NO.

1 INTRODUCTION 2
 INTRODUCTION 3
2 INDUSTRIAL PROFILE&COMPANY 10
PROFILE
 INDUSTRIAL PROFILE 11
 COMPANY PROFILE 13
3 RESERCH METHODOLOGY 15

4 DATA ANALIYSIS 17

5 FINDINGS,SUGGESTIONS&CONCLUSIO 21
N 22
 FINDINGS 22
 SUGGESTIONS 22
 CONCLUSION
BIBLOGRAPHY 23

MES Kuttipuram Page 1 Department of MBA

Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

CHAPTER 1
INTRODUCTION

INTRODUCTION

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

Acquiring and retaining high-quality talent is critical to an organization’s success. As

the job market becomes increasingly competitive and the available skills grow more diverse,
recruiters need to be more selective in their choices, since poor recruiting decisions can
produce long-term negative effects, among them high training and development costs to
minimize the incidence of poor performance and high turnover which, in turn, impact staff
morale, the production of high quality goods and services and the retention of organizational
memory. At worst, the organization can fail to achieve its objectives thereby losing its
competitive edge and its share of the market. Recruitment refers to the process of finding
possible candidates for a job or function, Recruitment is a process which provides the
organization with a pool of potentially qualified job candidates from which judicious
selection can be made to fill vacancies. Successful recruitment begins with proper
employment planning and forecasting. In this phase of the staffing process, an organization
formulates plans to fill or eliminate future job openings based on an analysis of future needs,
the talent available within and outside of the organization, and the current and anticipated
resources that can be expended to attract and retain such talent. Selection is a process of
hiring the best among the pool of candidates available. ‘Right person for the right job’ is the
basic principle in recruitment and selection. Every organization should give attention to the
selection of its manpower, especially its managers. The operative manpower is equally
important and essential for the orderly working of an enterprise. Every business
organization/unit needs manpower for carrying different business activities smoothly and
efficiently and for this recruitment and selection of suitable candidates is essential. Human
resource management in an organization will not be possible if unsuitable persons are
selected and employment in a business unit.

Recruitment is a process to discover the sources of manpower to meet the requirement

of the staffing schedule and to employ effective measures for attracting that manpower in
adequate number to facilitate effective selection of an efficient working force”. “Recruitment
is the process of searching the candidates for employment and stimulating them to apply for
job in the organizations recruitment is the activity that links the employers and the job
seekers”. Recruitment is the discovery of potential applicants for actual or anticipated
organizational vacancies. It is the linking activity bringing people together those with jobs
and those without jobs. Recruitment is the process to discover the sources of manpower to
meet the requirement of the staffing schedule and to employ effective measures for attracting
that manpower to meet job requirement and job satisfactions.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

Selection process

Selection is the process of examining the applicants with regard to their suitability for the
given job or jobs, and choosing the best candidate and rejecting the others.”

Good recruitment practices are only one key to generating a pool of top job candidates.
Equally important is having a strong basis from which to recruit. If an organization’s policies
and practices are unattractive to candidates, the organization’s ability to generate good
candidates will be limited regardless of the specific recruitment practices they employee.
Looking for a qualified person for the IT department is likely to require a broader and
possibly more expensive search. Recruitment indicate that there is an increase in the use of
the internet and interactive employment websites, such as searching web databases, placing
online ads at various career sites, of allowing a right candidate for the right job, at the right
time, at the right purchasing candidate information from resume services, sending recruitment
materials, to targeted individuals, and placing ads in newspapers can all yield positive results.
Selection is the process place to attain various goal and objectives of the organization for the
work.

Purpose & Importance of selection

 It assists in finding the right person for the right job

 It focuses on knowledge, skills, aptitude and compatibility of the employees so that a
person shares potential in order to attain the goals and objectives of an organization
 It ensures efficacy, effectiveness, productivity, work environment, conducive culture,
proactive-practical-positive-pragmatic approach of the employees, not only assists in
higher quality and quantitatively production but also it helps in harnessing
harmonious relationship.
 It provides a competitive aid in neck cutting competition in terms of providing a
skilled manpower in their fields.

Barriers to Effective Selection

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

The main objective of selection process is to hire people having competence and commitment
towards the given job profile. But due to some reason the main purpose of effectively selecting
candidates is defeated. These reasons are:

 Perception or the Halo effect: Many a times the interviewer selects a candidate
according to the perception he has or he made up while talking or looking at the
individual. This way he does not see through the caliber or the efficiency of the
individual and many times it leads to the selection of the wrong candidates.
 Fairness: During the selection process the interviewer does not select the
individual on the basis of his knowledge and hence the right type of the candidates
is not selected.
 Pressure: The people from the HR department and also have a lot of pressure
from the top management and from other top class people for selecting the
candidates they want. This ways the purpose of effective selection process of
effective selection process is defeated as they have to select that individual
whether or not he is capable of the job.
 Gender Issue: Gender issue also hampers effective selection in early days, men
predominantly held managerial jobs and if those jobs are viewed as being
primarily miscellaneous in nature, such stereotyping may produce negative
reaction in selecting right candidates.

SELECTION PROCESS
The various steps in the selection of desirable in the employment of the organization
should be finalized by the company. Selection procedure starts only after the application from
the prospective employees are received by the concern. These applications are scrutinized out
at each step and those who are found fit for the job are selected finally.
 Reception
Company has to create favorable impression on the applicants. There should be
friendly and courteous behavior towards the applicants. Employment possibilities
must be presented honesty and clearly.
 Screening Interview
Preliminary interview is generally planned by large organization to cut the costs of
selections by allowing only eligible candidate to get through the further stages of
selection. The purpose of this type of interview is to eliminate the unqualified or
unsuitable candidates. It should be quite brief just to have an idea of general
education, experience, training, appearance, personality, etc. of the candidate and to
obtain his salary requirement. If the applicants appear to have some chance of being
selected, he is given the application blank to fill in.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

Reception

Screening Interview

Application Blank

Selection Test

Selection Interview

Medical/physical Examination

Reference Check

Hiring Decision

Placement

 Application Blank
An application blank or application form is the next paramount device in the selection
procedure. The successful candidates in the preliminary interviews are supplied the
Application Blank to get a written record of the following information.
a) Identifying Information
b) Information regarding education
c) Information regarding experience
d) Expected Salaries and Allowances
e) Information regarding community Activities.
f) Other information (reference, extracurricular etc.)
Such information helps the management in screening the undesirable applicants and
in maintaining the record for the future. Form of the Application Blank may differ
from organization to organization.
 Selection Test
 A test is a standardized objective measure of a person’s behavior performance or
attitude. Tests are the important device used in the selection of the candidates. A test is
designed to measure such skills and abilities in a worker as are found by job analysis
to be essential for successful job performance.

 Selection Interview

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

Perhaps this is the most important and difficult part of the selection process. The
purpose of the interview is to determine the suitability of the applicant for the job and
the job for the applicant. Interview must be conducted in friendly atmosphere and the
candidate must be made to feel at ease. Generally the question should be asked on the
basis of the job specification. Unwarranted questions should be avoided. A
verification of the information furnished by the candidate in application blank may be
made or additional information may be sought for the future record. The candidate
should be given a chance to ask questions to satisfy him regarding the history of the
concern, future prospects, salary offered and nature of the job.
 Medical/ Physical Examination
In almost all the companies ‘vein in India, Medical Examination is a part of selection
for all suitable applicants. It is conducted after the final decision has been made to
select the candidate. This is very important because a person of poor health may
generally be absent or may spread it amongst the workers if a candidate successfully
overcomes all the parameters or tests given above, he would be declared selected. An
appointment letter will later be given to him mentioning the post for which he is
selected, etc.
 Reference Check
Employments generally provide a column in the Application Blank for reference. If
the applicant crosses all the above parameters, an investigation may be made on the
reference supplied by the applicants regarding his past employment, education,
character, personnel reputation, etc.
 Hiring Decision
On the basis of factual data and certain assumptions, a selector has to select a right
employee for the organization. The decision about employment is taken by the line
manager of the department where the job is available. By considering the information
available from the various steps as mentioned above, the line manager has to decide
whether or not the candidate should be appointed for the job.
 Placement
When the candidate accepts the offer made to him by the personnel department and
reports for the work in the organization, he is placed on the job for which he is
selected. Such employee is kept on probation for certain duration and during the
probation period he is kept under observation. Steps covered in selection procedure
are not rigid. They may vary from organization or in the same organization from job
to job. The arrangement of steps may be reduced or some new steps may be added.

Selection Test

A test is a standardized objective measure of a person’s behavior performance or

attitude. Tests are the important device used in the selection of the candidates. A test is
designed to measure such skills and abilities in a worker as are found by job analysis to be
essential for successful job performance. Psychological and other tests are becoming
increasingly popular, even in India, as a part of the selection procedure; however, their utility

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

is controversial. The Personnel Department can guide and help in the selection types of tests
appropriate for a particular position. There are various kinds of employment tests taken by
various organizations stated below

 Aptitude Test
Measures an individual’s potential to learn skills, clerical, mechanical, mathematical
etc

 Intelligence Test
These are mental ability tests. This measure the person’s learning ability and also the
ability to understand instruction and make judgments.
 Personality Test
These tests are used to measure basic aspects of an applicant’s personality such as
motivation, emotional balance, self confidence, optimism, decisiveness, sociability,
conformity, objectivity, patience, distrust, stability etc.
 Achievement Test
These tests are designed to measure what the applicant can do on the job currently i.e.
whether the test actually knows what he or she claims to know.
 Simulation Test
Simulation test duplicates many of the activities and persons an employee faces while
at work.
 Integrity Test
These are designed to measure employee’s honesty to predict those who are more
likely to steal from an employer or otherwise act in a manner unacceptable to the
organization.
 Graphology
Graphology involves using a trained evaluator to examine the lines, loops, hooks,
strokes, curves and flourishes in a person’s hand writing to assess the person’s
personality and emotional make up.
 Polygraph
The polygraph records physical changes in the body as the test subject answers a
series of questions

Types of Interviews

Here are various types of interviews which are followed by the companies at the time of
selection of the candidate, from which some important interviews are given below.

 Structured or Directive Interview

This interview a predetermined checklist of questions usually asked of all applicants.
Dealing with large number of applicants.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

 Unstructured or nondirective Interviews

In this type interview no specific format is followed questions are asked as they came
in mind.
 Mixed Interview
A combination of structured and unstructured questions which reasonable what is
usually done in practice
 Behavioral Interview
This interview is done on the basis of interviewer last experience
 Stress Interview
Interviewer attempts to find applicants good responds to aggressive embarrassing,
Rude and insulting questions.
 Panel Interviews
Applicants meet with three of the interviewer to take turns asking questions
 Situational Interview
Hypothetical situation is given and applicants responses are examined

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

CHAPTER 2
INDUSTRIAL PROFILE & COMPANY PROFILE

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

INDUSTRIAL PROFILE

The Information Technology & Information Technology Enabled Services (IT-ITeS) sector is
a field which is undergoing rapid evolution and is changing the shape of Indian business
standards. This sector includes software development, consultancies, software management,
online services and business process outsourcing (BPO).

In the 1990s, the industry started off with an export of nearly $100 million with
around 5,000 employees. Now it is an industry that thrives globally and India's IT exports are
now around $70 billion with 2.8 million employees working in this sector. The IT sector is
one of the top two industries in the country today.

India's IT industry is expected to grow at a rate of 12 - 14% during 2016 - 2017 as per
a report by India's software industry body National Association of Software and Services
Companies (NASSCOM.) This clearly shows that information technology is a sector which
will likely be one of the emerging markets in the days to come as India's economy requires
more hardware, software and other IT services. In a NASSCOM-McKinsey report, India's
position in the global offshore IT industry is based on five factors - abundant talent, creation
of urban infrastructure, operational excellence, conducive business environment and finally,
continued growth in the domestic IT sector.

IT industry is heavily influenced by factors like the global market and sustenance of
its rate of growth. The recession in the United States also impacted the IT community in India
negatively. This segment is promising and has vast potential, but there are concerns regarding
the demand-supply gap, which is widening. Some challenges which the industry is facing are
inadequate infrastructure, tax issues and limited preferential access for local firms. China and
Taiwan are examples of low cost destinations, and India needs to change its current tax
structure so that it can outdo competition from other countries.

One of the biggest benefits that the computer and IT industry provides in India is the
employment it can generate. Other benefits are export and Foreign Direct Investments (FDI).
New markets have opened up in the Middle East, Africa, Eastern Europe, and South and
South East Asia. India is now a major destination for IT outsourcing. There is no dearth of IT
job opportunities in India. In fact, India is expected to overtake the US to have the most

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

number of software developers in 2018 (52lakh developers in India against America’s

42lakhs).

The top IT companies in India that offer job opportunities in this field are Tata Consultancy
Services (TCS), Wipro Technologies, Cognizant, Yahoo!, Google, Tech Mahindra, Infosys
Technologies, HP ,Capgemini, iGATE Patni, Accenture, L&T, EY, Convergys, MphasiS,
Genpact, HCL Technologies and Godrej Infotech. Cities like Bengaluru, Delhi, Noida,
Gurgaon, Hyderabad, Chennai, Bombay and Cochin are some of the places which have
developed into potential IT hubs of the country, thanks to the presence of these top IT
companies. These are now key players which contribute to the growth of the Indian economy
through telecommunication, software development, design, mobile commerce, e-commerce,
BPO and knowledge process outsourcing (KPO).

The IT industry is one which is not limited to software development alone. Technology can
be applied in libraries, hospitals, banks, shops, prisons, hotels, airports, train stations and
many other places through database management systems, or through custom-made software
as seen fit.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

COMPANY PROFILE

MOONSTONE SOLUTIONS, CALICUT

Moonstone solutions is one of the emerging IT solutions in Calicut. The company

started in 2014 at convent road, Calicut district, Kerala. They are doing IT business for last 6
years. They are dealing with the web development, mobile application, erp software e-
commerce applications, online marketing and also strategy and consulting. They have
achieved goodwill by providing excellent services and product quality. Moonstone solutions
was established on 9th October 2014.there are more than 20 employees working in this
organization. Most of their customers are from Malappuram, Thrissur, Ernakulum, Calicut,
Kannur district of Kerala states and outside of India.

Moonstone solutions provide static and dynamic websites. Their aim is to give the
customers continuous support in developing and maintaining dedicated website carefully
craft for business enhancement. At moonstone specialize in developing applications and they
convert the ideas and needs of the customers into highly efficient applications. The company
providing ERP software according to the needs of the customers. Moonstone solution offers
e-commerce website services to enable customers to sell their products online in safe and
secure technical environment. Moonstone makes customer website available in all the
following medium of online marketing namely, affiliates marketing/email marketing/search
engine marketing/social media marketing. Also providing strategy and consulting to the
customers. Moonstone solutions launched ERP product for Malabar private ITI
chagaramkulam,Amicos kids,4G plus kuwait,Leshorts website for Azone build mart,
professional uniform,amicos kids,proyalevents, Leshorts,Noor tours sharja,unani hospital
tirur application for good hope central school changaramkulam,asian gold and diamonds web
application and mobile application for jci zone etc. They also look forward to establish
standards of quality and adopt modern strategies in order to make their way to the summit.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

ORGANIZATIONAL STRUCTURE

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

CHAPTER 3

RESEARCH METHODOLOGY

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

RESEARCH METHODOLOGY

Research means a search for facts-answers to questions and solutions to problems. It

is purposive investigation. A research can be defined as a scientific and systematic search for
pertinent information on specified topic. The data collected for analyses is in primary manner
from Moonstone solutions, Calicut. This study is done by conducting a interview with the
manager.

OBJECTIVES OF THE STUDY

 The project aims at understanding the selection process in Moonstone solutions,

Calicut.

 To find various stages of selection process.

SOURCE OF DATA COLLECTION

PRIMARY DATA

The primary data for the project was collected through interview with the manager
and employees.

SECONDARY DATA

These are the data that have already been passed through the statistical process.
Secondary data for this study was collected to a small extent going through brochures, files,
etc. Various documents, journals, articles and reports were reviewed.

TOOLS FOR DATA ANALYSES AND INTERPRETATION

A. Statistical tool
 Simple percentage method
B. Presentation tool
 Graph
SAMPLE SIZE

In this study respondents are used for collecting data.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

CHAPTER 4
DATA ANALYSIS & INTERPRETATION

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

DATA ANALYSIS
1. Which form of selection is used in your company?

100
90
80
70
60 100
Column1
50
40
30
20
10 0
0
Centralised de centralised

Interpretation

It was found that the selection process is centralized. However in some cases top level
management ask opinions of low lever employees but the final decision is taken by the
top level management.

2. Which are the following methods does your company uses during selection?

Sales

written
personal interview
technical test
all of the above

100

Interpretation
It is found that 100% of selection process is done by written test, personal interview and
technical test and interview.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

3. What are the bases of selection?

Options No of Respondents Percentage

Merit 2 20
Experience 3 30
Both 6 60

Bases of Selection

20

Merit
experience
Both
60

30

Interpretation

It is found that both experience and merit is considered during the selection process.
However experienced people are given more consideration neither than meritorious
freshers’.

4. Does How many stages are involved in selecting the candidates?

Options Percentage
One 0
Two 0
Three 0
More than three 100

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

100

90

80

70

60
100
50

40

30

20

10

0
one two three more than three

Interpretation

The above pie chart shows that there are more than 3 stages in selection process.

5. Does the company have separate Human Resource Management Department?

Percentage

NO 100

Percentage

YES0

0 20 40 60 80 100 120

Interpretation

From the above graph, it is understand that there is no separate human resource
department in this company.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

CHAPTER 5
FINDINGS, SUGGESTIONS & CONCLUSION

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

FINDINGS

 100% of the selection process in this company is centralized. The final decision is
taken by the top level management.

 The selection process carried out by more than three stages .

 Selection process contains Personal interview, technical interview and machine test.

 The company does not have separate human resource department one of the managing
director control the selection process.

 Experience and merit is considered during the selection process. However

experienced people are given more consideration neither than meritorious person.

SUGGESTIONS

 The company should adopt techniques like stress test and personality test to find the
right candidates suitable for the job.
 Introduce a separate human resource department to design the selection process.
 Give more opportunities for the trainees working in the company.
 Distributing some of the power to the experienced low level employees to take
decision during selection process .

CONCLUSION

Recruitment and selection as being one of the major topics is requires by most of the
organization. Hence the study helped in understanding the various aspects of selection
process in the moonstone solutions. Moonstone solutions is a software developing company
so they are mainly focused on technical skills of the applicant. The organization also giving
job offers for the trainees who completed their training in moonstone solutions. The company
having a preliminary interview for eliminating of unqualified applications after it the
applicant undergoes a written test. The company carried out a machine test and a personal
interview for the selection process. They also check the reference and background of the
applicant.

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

CHAPTER 6
BIBLIOGRAPHY

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Project Report 2018-19 A study on selection process in Moonstone solutions, Calicut

BIBLIOGRAPHY

 Sujeet Kumar. “A study on recruitment and selection process with reference”

 www.researchgate.net

 Ankit kumar “recruitment and selection process of IT personnel”

 Internship on “Employees assessment of recruitment and selection Process. a survey

on new joiner of DBL group”

 www.wikipedia.com

 www.managementhelp.org.com

 www.hrworld.com

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