Sei sulla pagina 1di 36

On The Job Training

Submitted in partial fulfilment of the requirement for
the award of
Master Of Business Administration


Name: Dipti Kanwar

Roll No: 7347

International Centre for Distance Education and Open Learning

Himachal Pradesh University, Shimla-5
Candidate’s Declaration

I, Dipti Kanwar, hereby declare that the work presented in the

training report submitted to HPU for the partial fulfilment of the
award of degree of “Master of Business Administration” is an
authentic record of my work carried out during the 4th semester at
AAI Shimla.

Dipti Kanwar

Himachal Pradesh University, Shimla-5

As a student of MBA finance I felt the need of
understanding the work of billing using the SAP

The industrial training is intended to give the trainee a better

understanding of the concepts taught in class through their
software used for billing of incomes and expenditures in HR and
ATC department. This industrial training was successfully
completed at Airport Authority of India Jubberhatti Shimla, under
the guidance of training head and individual head of different unit
in ATC, meteorological department and in the CISF. The first week
was utilized in getting an overview of HR department under HR
head. In next three weeks I worked in meteorological department
and in last four weeks we worked in CISF department. I would like
to thank all of them for their co-operation and guidance.

The success and final outcome of this project required a lot of
guidance and assistance from many people and I’m extremely
privileged to have got this all along the completion of my project. All
that I have done is only due to such supervision and assistance and
I would not forget to thank them. I respect and thank Mr. S.S.
Maggriwar (Director of Jubberhatti Airport), for providing me an
opportunity to do the project work in Airport Authority of India and
giving me all support and guidance which made me complete the
project duly. I’m extremely thankful to him for providing such a nice
support and guidance, although he had busy schedule managing
the corporate affairs. I owe my deep gratitude to our project guide
Mr. S.S. Maggriwar, who took keen interest on my project work and
guided me all along, till the completion of my project work by
providing all the necessary information for developing a good
system. I would not forget to remember Mr. Rajesh Kumar Yadav
(Manager of ATC) for their encouragement and moreover for their
timely support and guidance till the completion of our project work.
I heartily thank my internal project guide, Prof. Vijay Kaushal, for
his guidance and suggestions during this project work. I’m thankful
and fortunate enough to get constant encouragement, support and
guidance from all Teaching staff of MBA department who helped me
in successfully completing this project work. Also, I would like to
extend my sincere esteems to all staff in AAI for their timely


Sr. No. Contents Page No.

1 Introduction 5
2 History of AAI 7
3 Air navigation services 8
4 Wings of AAI 9
5 Organisational structure 13
6 On job training 14
7 Format of tender 15
8 Performa invoice 21
9 SAP 22
10 t-code and its uses 23
11 Billing in SAP 24
12 ATC 26
13 CISF 29
14 Meteorological department 30
15 Conclusion 32

The Airports Authority of India or AAI under the Ministry of Civil
Aviation is responsible for creating, upgrading, maintaining and
managing civil aviation infrastructure in India. It provides Air traffic
management (ATM) services over Indian airspace and adjoining
oceanic areas. It also manages a total of 125 Airports, including
18 International Airports, 7 Customs Airports, 78 Domestic Airports
and 26 Civil enclaves at Military Airfields. AAI also has ground
installations at all airports and 25 other locations to ensure safety
of aircraft operations. AAI covers all major air-routes over Indian
landmass via 29 Radar installations at 11 locations along with
700VOR/DVOR installations co-located with Distance Measuring
Equipment (DME). 52 runways are provided with Instrument
landing system (ILS) installations with Night Landing Facilities at
most of these airports and Automatic Message Switching System at
15 Airports.

AAI's implementation of Automatic Dependence Surveillance

System (ADSS), using indigenous technology, at Kolkata and
Chennai Air Traffic Control Centres, made India the first country
to use this technology in the South East Asian region thus
enabling Air Traffic Control over oceanic areas using satellite
mode of communication. Performance Based Navigation (PBN)
procedures have already been implemented at Mumbai, Delhi
and Ahmedabad Airports and are likely to be implemented at
other Airports in a phased manner. AAI is implementing

the GAGAN project in technological collaboration with the Indian
Space Research Organisation (ISRO), where the satellite based
system will be used for navigation. The navigation signals thus
received from the GPS will be augmented to achieve the navigational
requirement of aircraft. First phase of technology demonstration
system was completed in February 2008.

AAI has four training establishments viz. The Civil Aviation Training
College (CATC) at Allahabad, National Institute of Aviation
Management and Research (NIAMAR) at Delhi and Fire Training
Centres (FTC) at Delhi & Kolkata. An Aerodrome Visual Simulator
(AVS) has been provided at CATC and non-radar procedural ATC
simulator equipment is being supplied to CATC Allahabad and
Hyderabad Airport. AAI has a dedicated Flight Inspection Unit (FIU)
with a fleet of three aircraft fitted with flight inspection system to
inspect Instrument Landing Systems up to Cat-III, VORs, DMEs,
NDBs, VGSI (PAPI, VASI) and RADAR (ASR/MSSR). In addition to
in-house flight calibration of its navigational aids, AAI undertakes
flight calibration of navigational aids for the Indian Air Force, Indian
Navy, Indian Coast Guard and other private airfields in the country.

The Government of India constituted the International Airports
Authority of India (IAAI) in 1972 to manage the nation's
international airports while the National Airports Authority (NAA)
was constituted in 1986 to look after domestic airports. The
organisations were merged in April 1995 by an Act of Parliament,
namely, the Airports Authority of India Act, 1994 and has been
constituted as a Statutory Body and was named as Airports
Authority of India (AAI). This new organisation was to be
responsible for creating, upgrading, maintaining and managing civil
aviation infrastructure both on the ground and air space in the

 Design, Development, Operation and Maintenance of
international and domestic airports and civil enclaves.
 Control and Management of the Indian airspace extending
beyond the territorial limits of the country, as accepted by ICAO.
 Construction, Modification and Management of passenger
 Development and Management of cargo terminals at
international and domestic airports.
 Provision of passenger facilities and information system at the
passenger terminals at airports.

 Expansion and strengthening of operation area, viz. Runways,
Aprons, Taxiway etc.
 Provision of visual aids.
 Provision of Communication and Navigation aids, viz. ILS, DVOR,
DME, Radar etc.

Air Navigation Services

In tune with its global

approach to modernise Air
Traffic Services (ATS)
infrastructure for seamless
navigation across state and
regional boundaries, AAI is
upgrading to satellite based Communication, Navigation,
Surveillance (CNS) and Air Traffic Management. A number of co-
operation agreements and memoranda of co-operation have been
signed with the Federal Aviation Administration (FAA), U.S. Trade
and Development Agency (USTDA), European Union, Airservices
Australia and the French Government Co-operative Projects and
Studies initiated to gain from their experience. Through these
activities more and more executives of AAI are being exposed to the
latest technology, modern practices & procedures being adopted to
improve the overall performance of Airports and Air Navigation

Some of the major initiatives in this area are introduction
of Reduced Vertical Separation Minima (RVSM) in Indian air space
to increase capacity and reduce congestion in the air;
implementation of GPS Aided GEO Augmented Navigation (GAGAN)
jointly with ISRO which when put to operation would be one of the
four such systems in the world. AAI is a full member of the Civil Air
Navigation Services Organisation (CANSO).

1. ATC
Provides the Air Traffic Services over the Indian airspace
and adjoining oceanic areas in accordance with the
ICAO Standards and Recommended Practices. Airspace
sectorization, Upper airspace harmonization, complete
ATM automation of all airports with conflict
management and decision making tools for controllers
have been taken up and are in various stages of
implementation. This will lead to flexible and dynamic
management of airspace contributing to safe and
efficient flow of en route traffic. In addition,
improvement in Air Space Management procedures,
implementation of ATFM, establishment of in -house
R&D capability and improvement in Training
infrastructure are being implemented which will lead to
enhanced Safety, Efficiency and Capacity of aircraft
operations. Latest Air Space management procedures

have already been implemented leading to considerable
increase in airspace capacity.
In near future, New
CNS/ATM systems will
be introduced on
priority in terms of the
AAI's plan as well as
the ICAO's Regional
Plan. These will ensure a total coverage of the airspace
in India. There will be greater civil-military liaison for
joint surveillance of Indian airspace. Integration of
Civil/Military Air Traffic Services will be developed to
ensure uniformity in air-traffic control services at
civilian and Defence airports. To achieve air safety of the
highest order, unidirectional air corridor concept shall
be introduced, wherever traffic so justifies in close
liaison with the Defence authorities. Maximum use will
be made of radars and other navigational aids available
with civil and Defence airport authorities thus
enhancing the overall route navigation and surveillance
facilities. A Central Control Unit will be established very
soon in order to monitor all flights in the country from
the security point of view. In airports now owned or
operated by AAI, air traffic control equipment may be
installed either by AAI or the concerned airport operator.
Air Traffic Control (ATC) services will normally be

provided by AAI, except for approach and aerodrome
control services, which may be provided by licensed
ATCs engaged by the airport operators.

1. CNS
Communication, Navigation and Surveillance are three
main functions (domains) which constitute the
foundation of Air Traffic Management (ATM)
The following provide further details about relevant
domains of CNS:

(a) Communication:-
Communication is the
exchange of voice and
data information
between the pilot and
air traffic controllers
or flight information

(b) Navigation:- Navigation Element Of CNS/ATM

Systems Is meant To provide Accurate, Reliable And
Seamless Position Determination Capability to aircrafts.

(c) Surveillance:- The surveillance systems can be

divided into two main types:- Dependent surveillance
and Independent surveillance. In dependent surveillance
systems, aircraft position is determined on board and
then transmitted to ATC. The current voice position
reporting is a dependent surveillance systems in which
the position of the aircraft is determined from on-board
navigation equipment and then conveyed by the pilot to
ATC. Independent surveillance is a system which
measures aircraft position from the ground. Current
surveillance is either based on voice position reporting
or based on radar (primary surveillance radar (PSR) or
secondary surveillance radar (SSR)) which measures
range and azimuth of aircraft from the ground station.


The functional responsibility includes:

1. Facilitating all departments of the Authority with speedy

clearance of the proposals while ensuring financial
2. Timely payments to outside agencies that supply goods
or render Services to AAI.
3. Timely payment to the statutory authorities.
4. Proper accounting of invoices raised and realized (Aero
and Non-aero charges).

5. Disbursement of staff related payment as per schedule.
a Compilation and monitoring of Capital and Revenue
6. Compilation and evaluation of various MIS reports
required by Management, GOI and other agencies.
7. Compilation of Annual Accounts.
8. Presenting the Accounts for Audit by Government
Auditors (C&AG), Tax Audit and other statutory
Government agencies.


On job training report of M.B.A in Airport Authority of India
We have worked in different departments of Airport Authority of
India and those departments were Human Resource department,
ATC department and Meteorological department. We were also given
opportunity to work in CISF which is working with Airport Authority
of India.

We are highly thankful to all the departments for their cooperation

and help during the training.

In the first week we were given an opportunity to do training in

Human Resource Department where we studied the daily
expenditure of airport authority Jubbarhatti. We learnt about the
billing of expenditures and how the tenders are generated for CISF
vehicles.that we have also given training how to operate SAP

Tender report

A written invitation sent to the potential suppliers of goods or

services to inform them about the information required for the
buyer to choose among them. Issuing a tender document typically
begins the tender process by which a business selects qualified and
interested suppliers based on such things as their price, availability
and proposed delivery terms.

Format of tender document

Tender invitation for the CISF vehicle 19 seater bus

non AC
Two bid system i.e PO CUM technical and financial wherein the
price bids are for the firms quoting in Indian rupees,
Agreement with Integrity Pact.

Airport Authority Of India

Tender document

(NIT No:02/2016)

Name of work:

E- tender for providing and operating of 01 No 19 seater bus ( Non-

Ac) or equivalent vehicles on monthly hire basis 24 hours duties on
all days of the month (including Saturdays, Sundays and other
public holidays) for CISF use at Shimla Airport for a period of two

Airport Authority of India
Shimla Airport

Notice inviting tender (Press)

Airport Authority Of India

Tender notice

Airport Authority of India invites item rate tender for the E- tender
for providing and operating of 01-No 19 seater. Bus ( Non- AC) or
equivalent vehicles on monthly hire basis 24 hour duties on all days
of month ( including Saturdays, Sundays and other public holidays
for CISF used at Shimla Airport for a period of two years. At an
estimated cost of RS 21.30 lacs through E- tendering Portal.

Last date for the online Submission of e- bid invitation

No.100017406 Envelop 1and 2 is 24-08-2016 up to 1400 hrs. For
further details visit website or Further clarification/corrigendum if any will be
updated only on AAI website.

E tender notice

(E- bid No 100017400)

Item rate tenders are invited through the e-tendering portal

https://etenderaai.areo/in portal by Airport Director Airports
Authority of India, Shimla on behalf of chairman, AAI for the work
"E- tender for providing and operating of 01 and 19 seater bus
(Non- AC) or equivalent vehicles on monthly basis 24 hours duties
on all days of the month ( including Saturdays, Sundays and other
public holidays) for CISF use at Shimla Airport for a period of two
years. At an estimated cost of RS.21.35 lakhs.

The tendering process is online at e- portal URL address

Following sealed envelopes shall be submitted through online at e-

portal by the bidder:

Last date for the online submission of e-bid (envelope 1 and 2) is at

1400 hours up to 24 August

Envelope 1- Eligibility criteria and processing fee

for online e- tendering.

Bidder shall upload scanned copy of documents in readable form at

AAI - e tendering Portal corresponding to each criterion. Cost of
Tender fee Rs 1125/- (Rupees one thousand one hundred and
twenty five only) Non- refundable will be required to paid online
through HDFC provided at the portal itself.

Qualifying requirements of contractors/ firms as below:

Contractors/ firms should have satisfactorily completed works of

providing similar type vehicles to Govt. Or firms during last 7 years
should be either of following:

Sr. No. Works Rs (lacks)

1 Three similar completed work, costing not less than 8,540,00

2 Two similar completed work, costing less than 10,68,000

3 One similar completed costing not less than 17,08,000

The application shall be supported with self-attested photo copies of
valid registration with permanent account number valid copy of

Service tax and client certificate with experience indicating date of

completion as per agreement and actual completion of work.

The financial turnover should be supported with annual report a

bridge balance sheet and profit and loss account.

Documentary proof of owing, leasing and processing required

machinery and T&P shall be submitted.

Tenders are requested to get themselves acquired for e- tendering

process from ' Guidelines For bidders) and register themselves at
AAI e- tendering Portal and attach digital signature certificate as
specified in the guidelines for tenders at the e- tendering Portal.

Tenders are advised to go through the ' Guidelines for Bidders'

given on the e - tendering Portal https://etender.aai.areo/ir portal
for online guidance before online registration and submission of
other applications and submit their application.

General Information And Guidelines (GIG)

Airport Authority of India (AAI) manages a total of 125 airports

which include 11 international airport eight custom airports 81
domestic airport and 25 civil enclaves at defence airfields.

India invites item rates e tenders in two bids system i.e., Pre-
qualification cum Technical & financial.

Providing and operating 19 seater bus (Non-Ac) equivalent vehicles

on monthly hire basis for a 2 year period- 24 hours a day/ 1800 km
per month.

Purpose and scope of Tender Document:

Airports Authority Of India

E- tender for providing and operating of 01 No 19 Seater Bus ( Non

AC) or equivalent vehicles on monthly hire basis 24 hrs duties on
all days of the month (including Saturdays, Sundays and public
holidays) CISF use at Shimla Airport for a period of two years. At
an estimated cost of RS.21.35 lacks.

The firm's full filling Pre- qualification condition criteria are eligible
to participate in the Tender;


Experience of having successfully excuted week of providing similar

type vehicles to govt. Or put firms during last 7 years should either
of following work.


Firm's must have the following average annual turnover of RS. 6.41
lacks during last three financial years ending on March 2015. Copy

of duly certified balance sheet list with profit and loss account
should be enclosed with technical bid.


Firm must have given below registrations with appropriate

government authorities related to work of providing Motor transport
vehicles on hire basis.

 The firm owner should have a valid GST number.

 Permanent Account Number (PAN)
 Valid PF registration certificate with appropriate authority.
 Valid ESIC registration with appropriate authority.
 Fleet of vehicle and their valid documents. The firm shall have
the following vehicles registered in the name of firm
proprietor/ owner. These vehicles shall either be registered in
the name of firm / proprietor/owner tendering/attached to
them by a Power Of Attorney (POA) and they must be
registered under commercial use Registration category.

Copies of self-attested/certified work orders etc. Shall be deposited

along with PQQ-cum technical bid.

The monthly payments of the bills are recorded in SAP the performa
of the bill is as follows.

(Performa invoice)

Visual media computers pvt ltd company’s Invoioce No 1222 Dated 1-mar-2018

Supliers ref. Other reference(s)


Airport director jubberhatti Shimla-11, code-


Sl no Description of Goods Amount

01 no 19 seater (non AC) or equivalent vehicles on monthly hire basis 24 Hrs 68,949.00

Opening meter reading 22045

Closing meter reading 23219

Total use 1074 km

Vehicle provided to AAI for CISF use

W.E.F. 01-02-2018 to 28-02-2018

Total 68,949.00

The phenomenon of globalization has been analysed under the
most different perspectives, but the consensus among all the
opportunities created by technological advances in
communications and information technology are the key factors
that allow the occurrence of a breakthrough as significant as
the interaction between individual and organizations around the

The remarkable technical progress in memory capacity of

computers, software user friendly language to a huge numbers
of users, and the development of the Internet and other media
between computers, paved the way for the role of computers
that is growing irreversibly within organizations, and even inside
our homes.

The governments of various countries understand the

irreversibility of this process and the importance of its impact
on their economies and seek to discuss the rules of inclusion
and control. In India this is initiating discussion and there are
difficulties in its development, probably due to the complexity of
the subject and the dynamic nature of computing itself and its
multiple uses by society.

A transaction code (or t-code) consists of letters, numbers, or
both, and is entered in the command field at the top of the SAP
screen. Each function in SAP ERP has an SAP transaction code
associated with it.

A transaction code (t-code) is used to access functions or
running programs (including executing ABAP code)[1] in a
SAP application more rapidly. By entering a t-code instead of
using the menu, navigation and execution are combined into a
single step, much like shortcuts in the Windows OS.

SAP transaction codes can be entered into the Transaction code

field to navigate the user directly to the screen or program task
bypassing the SAP menu. This is the preferred method of using
SAP because navigating the menus is time-consuming and you
need to know where to look in the menus. However, the user
must know the transaction code.

The alternative to using and having to know the transaction

codes is to set up a favourites menu which is a customized
menu established by the user. The favourites menu can be
structured by the user to coincide with procedural usage of the
SAP software. For example, if the user is an Accounts Payable
officer a customized menu of accounts payable functions could
be created to enhance SAP use.

This is the first step for entering the bill into SAP

In second step purchase order is created

In next step vender code and invoice date is entered

In final step Purchase Order number is generated and this

means the bill is successfully entered in SAP.


ATC was the another department where we have done our


ATC: Provides the Air Traffic Services over the Indian

airspace and adjoining oceanic areas in accordance with
the ICAO Standards and Recommended Practices.
Airspace sectorization,
Upper airspace
harmonization, complete
ATM automation of all
airports with conflict
management and
decision making tools for
controllers have been taken up and are in various stages
of implementation.

In the ATC department we studied how the air traffic is

managed and organized and how collisions can be

Air traffic control is a service provided by ground based

air traffic controllers who direct aircraft on the ground
and through controlled airspace and can provide advisory
services to aircraft in non-controlled airspace. In the ATC

department the revenue is generated through landing charges
parking charges, through RFNC charges and extension charges
and RCS bills. Most of the revenue is generated through the Air
Traffic Control. The bills are generated in air traffic control
through AIMS.


The present version of AIMS is having 24 different modules

covering almost every aspect airport operations each module is
further subdivided to cater the various needs. Out of 24
different modules, two modules are mainly used by the airports
for raising traffic and non- traffic bills. Even these two modules
are underutilized considering the features available. The billing
is done in two ways in Air Traffic Control those are:

1. Non-credit bills

These bills help to create revenue generation for the airport

authority. The revenue is generated from landing charges which
is taken from aircraft. The route navigation charges are taken
from the aircrafts. The payment are taken on standard charges

decided by AAI.

2. Credit bills:

In the jubbarhatti airport per passenger charge is taken Rs.130
from the aircraft.
The landing charges are zero. The overnight charges from the
aircraft is rs.1/hour.

The CISF is in charge of airport security at all
commercial airports in India. Airport
security, in the past, was under the control of
airport police (under the relevant state
government). However, following the
hijacking of Indian airlines flight 814 in
1999, the topic of handing over security of the airports to the
CISF was first proposed. While the proposal lay low for the next
two years, the central government decided to respond to the
security threat faced by all major nations of the world after the
2001 terrorist attacks happened in the United States (
September 11,2001) and decided to adopt the suggestion. The
Jaipur Airport was the first airport that camera under the
CISF’s control on 3 February 2000. Following this, the majority
of the commercial airports in India were brought under its
purview. As of now CISF is protecting a total of 59 international
and domestic airports in the country.

CISF was deployed at Jubberhatti airport in June 2002. there

are 67 persons working for the security of airport in
Jubberhatti Shimla. Their main work is the security of the

Meteorological department

Meteorological department also referred to as the met

department is an agency of the ministry of earth sciences of the
govt of India. It is the principle agency responsible for
observations, weather
forecasting and seismology.
IMD is headquartered in
Delhi and operates
hundreds of observation
stations across India and
Antarctica. Regional offices are at Mumbai, Kolkata, Nagpur and
Pune. Indian meteorological department works with air traffic
control, its main function are:

 To check the wind and wind direction and give this report
to the air traffic control whether the plane can be landed
or not.

 To check the visibility (visibility should be 5000 meters in

Shimla at the time of landing and 3000 meters at the time

of take-off.

 To check the temperature and atmospheric pressure


 QNH: it is a Q-code indicating the atmospheric pressure

adjusted to mean sea level. It is a pressure setting used by
pilots, Air Traffic Control and Low frequency weather
beacons to refer the barometric settings which set on an
aircraft altimeter cause the altimeter to read altitude
above mean sea level with a certain defined region

All these reports are given to the ATC and to the regional
headquarter (Delhi) without this basic information the plane can
neither take off nor landing is possible.

In any organization we learn how different departments work
together to achieve a common goal. In Airport Authority of India,
Jubberhatti I also learned how different departments of an
organisation works for the fulfilment of the organizational goal.
Three organizations are working together in Jubberhatti airport
i.e., CISF, Airport Authority of India and Indian Airlines. All
three organizations have different works, different duties and
different responsibilities and Airport Authority of India keeps an
eye on the functioning of other two organizations.
Working in Jubberhatti Airport was a great experience, where I
learned how to involve ourselves in the working environment
and how to handle the pressure of office work load.