SPMF ASSIGNMENT

Submit on or before 27-04-2019

QUESTION 1
With a compliment of 100 staff members, your US based organization (Puma) has tendered to
provide sport shoes and clothing to the US soccer team and the future possibility to be a main
supplier to the top three World cup soccer teams for the next two years (2011-2012). The
contract will be secured once your business plan has been approved by the tendering committee.
In order to successfully secure this tender you need to ensure above average levels of product
quality and service excellence. Management together perform the duties of a strategic team in
order to deal with this major business opportunity. Key role-players include:
CEO – Patricia Melu (MBA)
Marketing manager – Jake Brits (BCom Marketing)
Operations manager – Petros (BTech Operational Management)
Answer the following questions AND apply the scenario:
1.1 Use the outline of a business plan as suggested by Longenecker et al. (2008), and present
each of the following components for the given scenario, in order to compile your business plan:
- Organisational overview
- Products and service plan
- Management plan
- Operating plan
- Marketing plan.
1.2 While preparing your business plan it has come to your attention that a possibility to secure
the contract would be to bribe one of the officials. Identify and apply the six (6) steps required
for ethical decision making.
1.3 Give a detailed graphical presentation indicating the elements of the operations process at
Puma, based on the system approach.

QUESTION 2
Perform SWOT Analysis (Strengths, Weaknesses, Opportunities, and Threats) of 2 different types
of local businesses. Detail out.

QUESTION 3
Discuss about the Quality Management for iPhones manufactured by Apple.
QUESTION 4

Actual
Resources completio
Project Planned Planned Additional
(Engineers n (at the
Activities Start Complete costs
) end of
week 22)
Software
requirement Week1 Week4 1 0 100%
analysis
Software
Architecture &
Week5 Week8 2 0 100%
High level
design
Purchase of 2
software
Software low licenses at
level Rs10,000
week9 week20 4 80%
design and each;
coding One week
overtime cost
for 2 engineers
Purchase of
test
Testing and QA week 21 week 24 3 automation 40%
tool
Rs 5000
Release
week25 week26 1
documentation

Data Provided
Direct cost per engineer per week Rs 20,000 ( Additional office Over head cost = 20%)

Questions:
1. Indicate Planned value, earned value and cost
variance by the end of week 22
2. Assuming there are no other delays and additional costs incurred, compute the schedule
variance at the end of the project