ISO SYSTEM MAPPING

QUALITY
MANAGEMENT SYSTEM
ISO 9001:2015
BUSINESS PROCESS MAPPING PT. PANAT
IMPROVEMENT
PROCESS
1 2 3
PENINGKA
PERENCANAAN BISNIS TINJAUAN MANAJEMEN AUDIT INTERNAL
BERKESINAMB
MANAGEMENT MANAGEMENT MANAGEMENT

ALL DIV
REPRESENTATIVE REPRESENTATIVE REPRESENTATIVE
Activity Plan Hasil Review Hasil Audit Improvment Project
CORE PROCESS
INSTALAS
PROYEK
1. RAP
2. Seleksi Material
1
3. Seleksi Sub Kontraktor 3
CUST
PERENCANAAN PROYEK PROYEK
OME PEMASARAN
R
OME PEMASARAN
R
VALUE ENGINEERING OPERASIO
MARKETING
Permintaan Material
1. Penawaran Harga
2. Analisa Butget 2
. Komparasi Material
PENGADAAN MA
ESTIMASI HARGA
LOGISTI
ESTIMATE
Pembayaran DP / Termin
SUPPORTING PROCESS 2 3
1
Recruitment Pelatihan Pengendalian Infrastruktur
HUMAN RESOURCES HUMAN RESOURCES

GENERAL AFFAIR (GA)
(HR) (HR)
Kontrak Kerja Training Program Laporan Infrastruktur
Doc. No : PBN/M/01/01
Rev. No : 00
Page : 1 of 1
ING PT. PANATA BAYU NUGRAHA Validaty : 30 Oktober 2018
4 5 6
PENINGKATAN TINDAKAN PERBAIKAN
KEPUASAN PELANGGAN
BERKESINAMBUNGAN DAN PENCEGAHAN
ALL DIVISI ALL DIVISI OPERASIONAL
mprovment Project CPAR Hasil Survey
7 8 9
PENANGANAN KELUHAN
INSTALASI TEST COMMISIONING
PELANGGAN
PROYEK PROYEK PROYEK
CUS
6 TOM
Surat Jalan ER
PROYEK
OPERASIONAL
Permintaan Material
4 Stock Opname 5
Purchasing Order (PO) PENYIMPANAN, PABRIKASI DAN
PENGADAAN MATERIAL
PENGIRIMAN MATERIAL
LOGISTIK 1. Pembayaran Supplier WORKSHOP

2. Pembayaran Sub kon 10
Invoice
PENAGIHAN
FINANCE
3 4 5
n Infrastruktur Pengendalian Dokumen Pengendalian Rekaman
AFFAIR (GA) ALL DIVISI ALL DIVISI
Distribusi Dokumen Penyimpanan Catatan

QUALITY
MANAGEMENT SYSTEM
ISO 9001:2015
BUSINESS PROCESS MAPPING PT. PANATA
IMPROVEMENT
PROCESS
TOP
MANAGEMENET
CORE PROCESS
- Komparasi
- RAP
-
- RAB
-
-
OWN MARKETING VALUE
ER ENGINEERING
- RAB
-
-
OWN MARKETING VALUE
ER ENGINEERING
- RAB
-
-
ESTIMATE ⑤
SUPPORTING PROCESS
HUMAN RESOURCES FINANCE

(HR)
- Struktur Organisasi - Kas Proyek
- Surat Tugas - Pembayaran Material
- Pengadaan SDM - Penagihan Progress Sub Contractor
- Pelatihan - Penagihan Progress Pelanggan
Rev. No : 00
Page : 1 of 1
S MAPPING PT. PANATA BAYU NUGRAHA Validaty : 30 Oktober 2018
MANAGEMENT
REPRESENTATIVE
TEST
COMMISIONING
CUSTO
INSTALASI
MER
PROJECT
OPERASIONAL
MER
PROJECT
OPERASIONAL
- PM
- PO
- Surat Jalan
LOGISTIK WORKSHOP
Pelunasan Project ⑩
GENERAL AFFAIR
NCE (GA)
- Infrastruktur
- IT ( Information & Technology)
ess Sub Contractor - Cleaning
ess Pelanggan - Security & Receptionist
QUALITY
MANAGEMENT SYSTEM
ISO 9001:2015
BUSINESS PROCESS MAPPING PT. PANATA
IMPROVEMENT
PROCESS
TINJAUAN
AUDIT INTERNAL MANAJEMEN
CORE PROCESS - Membuat RAB

- Support Document
- Mengolah Data - Membuat RAP

- Undangan - Mengihitung Data - Menyeleksi Supplier / Vendor
- Data Proyek - Mengecek BQ ⑥
PELA
- Spesifikasi Tender
① ②
PELA VALUE
MARKETING ESTIMATE
NGG ④ ③ ENGINEERING
AN
- Negosiasi Harga Penawaran
- Dealing Informasi Project Deal Dan
Permintaan Persiapan Team
Project Deal ⑤ - Data BQ

- Kontrak Deal
SUPPORTING PROCESS
HUMAN RESOURCES FINANCE

(HR)
- Struktur Organisasi - Kas Proyek
- Surat Tugas - Pembayaran Material
- Pengadaan SDM - Penagihan Progress Sub Contractor
- Pelatihan - Penagihan Progress Pelanggan
Rev. No : 00
Page : 1 of 1
S MAPPING PT. PANATA BAYU NUGRAHA Validaty : 30 Oktober 2018
AN PERBAIKAN
MEN BERKESINAMBUNGAN
⑨B
AFTER SALES SERVICES
PENANGANAN FECDBACK ⑨A
CUSTOMER
⑦B ( KOMPLAIN)
Sub kontraktor
eksi Supplier / Vendor
Material
PELAN
⑧ ⑨
VALUE
LOGISTIK OPERASIONAL PELAN
GINEERING ⑦A GGAN
i Project Deal Dan - PO ( Purcashing Order )

an Persiapan Team - Pengadaan
- Pengiriman
- Stock Opname
INSTALASI
PROJECT PUAS
Pelunasan Project ⑩
GENERAL AFFAIR
NCE (GA)
- Infrastruktur
- IT ( Information & Technology)
ess Sub Contractor - Cleaning
ess Pelanggan - Security & Receptionist
QUALITY
MANAGEMENT SYSTEM
ISO 9001:2015
PETA STANDAR OPERASIONAL PROSEDUR
Core Process
1. MARKETING
01 Prosedur Marketing
- Form Penerimaan Dokumen
- Form Check List Dokumen Tender
- Form Surat Pengantar Dokumen
- Berita Acara Aanwijzing
- Form Berita Acara Klarifikasi & Negosiasi
- Surat Pemberitahuan
2. ESTIMATE
01 Prosedur Estimator
- Form Penawaran Harga Vendor Melalui Telepon
- Form Berita Acara Negosiasi & Klarifikasi
- Review Harga Tender
- Form pengiriman Dokumen
- Harga Penawaran
- Bill of Quantity
- List Material
- RKS
- Rencana Anggaran Biaya
3. VALUE ENGINEERING
01 Prosedur Value Engineering (Material)
- Rencana Anggaran Proyek (RAP)
- Form Permintaan Harga ( Fax, email, telepon)
- Form Komparasi Harga
- Laporan Anggaran Biaya Actual
02 Prosedur Sub Kontraktor (Man Power)
- BQ Sub Contractor
- Surat Perintah Kerja (SPK)
4. LOGISTIK
01 Prosedur Penyediaan Material (Termasuk Proses Pembelian dan Pengiriman)
- Form Permintaan Material
- Form Purchase Order
- Form Surat Jalan
02 Prosedur Gudang Bahan Baku
5. OPERASIONAL
01 Prosedur Operasional
- Struktur Organisasi
- Schedule Kerja Proyek
- Maping Gambar
- Monitoring Check list Pekerjaan
- Laporan Prestasi Pekerjaan Mingguan
- Kurva S
- Rencana Kerja Mingguan
- Monitoring Progress External
- Monitoring Progress Internal
- BA Testcom
- BA Training
02 Prosedur Survey Pelanggan

- Form Survey Pelanggan
- Form Analisa Survey Pelanggan
Rev. No : 00
Page : 1 of 1
PETA STANDAR OPERASIONAL PROSEDUR Validaty : 30 Oktober 2018
Supporting Process Improvement Process
6. HRD & GA 7. MANAGEMENT REPRESENTATIVE & DOCUMENT CONTROL

01 Prosedur Pelatihan Karyawan 01 Prosedur Pengendalian Dokumen
- Form Rencana Pelatihan - Standar Penomoran Dokumen
- Form Permintaan Pelatihan - Form P4D (Permohonan Penerbitan/Perubahan/Pemusnahan)
- Form Evaluasi Keefektifan Training - Daftar Induk dan Distribusi Dokumen
02 Prosedur Perekrutan Karyawan - Daftar Kontrol Keterbaruan Dokumen Eksternal
- Form Permintaan Karyawan 02 Prosedur Pengendalian Record
- Form Mutasi Karyawan - Master List Record
- Form Aplikasi Calon Karyawan - Standar Lama Simpan Rekaman
- Laporan Hasil Interview - Berita Acara Pemusnahan Rekaman
- Surat Perjanjian Kerja (Masa Uji Coba 3 Bulan) - 03 Prosedur Audit Internal
- Form Surat Perjanjian Kerja - Form Jadwal Internal Audit
- Form SK Pengangkatan Karyawan Tetap - Form Surat Penunjukan Auditor
03 Prosedur Pengelolaan Infrastruktur - Form Ceklist Audit
- Daftar Infra-struktur - Form Tindakan Koreksi dan Pencegahan
- Form Jadwal Perawatan Infra-struktur 04 Prosedur Tinjauan Manajemen
- Form Permintaan Perbaikan Infra-struktur - Form Agenda Kerja Tahunan Manajemen .
- Form Preventive Maintenance - Notulensi Rapat Tinjauan Manajemen.
- Technical Data Equipment 05 Prosedur Tindakan Perbaikan Dan Pencegahan
- Form Laporan Perawatan Infra-struktur - Form Tindakan Koreksi dan Pencegahan
- Form Riwayat Perbaikan Infra- struktur
04 Prosedur Kompetensi Karyawan
- Form Matriks Standar Kompetensi 06 Prosedur Perencanaan Bisnis
- Form Penilaian Kompetensi
05 Prosedur IT
- Form Inventaris Alat IT 07 Prosedur Continuous Improvment
- Form Jadwal Perawatan IT
- Form Permintaan Perbaikan
- Form Laporan Perbaikan
7. FINANCE
01 Prosedur Kontrol Pengeluaran Kas Proyek
- Form Laporan Kas Proyek
- Form Monitoring Kas
- Form Bukti Pengeluaran Kas ( BPK)
02 Prosedur Pembelian Material
- Form Rekap Material
03 Prosedur Kontrol Subkontraktor
- Form Progress
04 Prosedur Pembayaran Supplier
- Form Monitoring Pembayaran Supplier
- Form Persetujuan Pembayaran
05 Prosedur Pembuatan Invoice
- Form Monitoring Invoice
STANDARD OPERASIONAL PROCEDURE PT PANATA BA
No Dok Nama SOP
1. MARKETING
a. Prosedur Marketing
- Form Penerimaan Dokumen
- Tanda Terima
- Form Check List Dokumen tender
b. Instruksi Kerja Tata Cara Negosiasi (Prensentasi dan Follow Up)
2. ESTIMATE
a. Prosedur Estimator
- Form Pengiriman Dokumen
- Rencana Anggaran Biaya (RAB)
- Form penawaran harga vendor melalui telepon
- Form berita acara klarifikasi & negoisasi
3. VALUE ENGINEERING
a. Prosedur Value Engineering (Material)
- Perhitungan Kebutuhan Material (RAP)
- Form Permintaan Harga ( Fax, email, telepon)
b. Prosedur Sub Kontraktor (Man Power)
- BQ Sub Contractor
- Surat Perintah Kerja (SPK)
4. LOGISTIK
a. Prosedur Permintaan Material (Termasuk Proses Pembelian dan Pengiriman)
- Form Permintaan Material
- Form Purchase Order
- Form Surat Jalan
b. Prosedur Pengiriman Material
5. OPERASIONAL
a. Prosedur Planning
- Approval Shop Drawing dan As Built Drawing
- Schedule Kerja Proyek
- Approval Material
b. Prosedur Serah Terima Pekerjaan
- BAST 1
- BAST 2
c. Prosedur Survey Pelanggan
- Form Survey Pelanggan
- Form Analisa Survey Pelanggan
6. HRD & GA
a. Prosedur Perekrutan Karyawan
- Form Permintaan Karyawan
- Form Aplikasi Calon Karyawan
- Surat Perjanjian Kerja (SPK)
b. Prosedur Pelatihan Karyawan
- Form Permintaan Pelatihan
- Form Rencana Pelatihan
- Form Evaluasi Pelatihan
c. Prosedur Kompetensi dan Uraian Jabatan
7. FINANCE
a. Prosedur Kontrol Pengeluaran Kas Proyek
- Form Laporan Kas Proyek
- Form Monitoring Kas
b. Prosedur Pembelian Material

- Form PO
- Form Rekap Material
c. Prosedur Kontrol Subkontraktor

- Form Progress
d. Prosedur Penagihan
7. MANAGEMENT REPRESENTATIVE
a. Prosedure Pengendalian Dokumen
- Standar Penomoran Dokumen
- Form Daftar Distribusi Dokumen
- Form Daftar Dokumen Internal
- Form Daftar Dokumen Eksternal
- Form Usulan Revisi Dokumen
b. Prosedure Audit Iternal
- Form Agenda Kerja Tahunan Manajemen
- Form NCR Report
- Form Rekapitulasi NCR
- Form Penunjukan Auditor
- Laporan Audit Internal
c. Prosedure Pengendalian Rekaman
- Form Daftar Rekaman
- Form Daftar Rekaman Kadaluarsa
- Form Usulan Revisi / Pemusnahan Dokumen
d. Prosedure Tijauan Management
- Form Agenda Kerja Tahunan Manajemen
- Notulensi Rapat Tinjauan Manajemen
Total
PROCEDURE PT PANATA BAYU NUGRAHA
Target
PIC 30-Oct 24-Nov Final Keterangan
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QUALITY

MANAGEMENT MANAGEMENT MANAGEMENT

Activity Plan Hasil Review Hasil Audit Improvment Project

Recruitment Pelatihan Pengendalian Infrastruktur

HUMAN RESOURCES HUMAN RESOURCES

ING PT. PANATA BAYU NUGRAHA Validaty : 30 Oktober 2018

ALL DIVISI ALL DIVISI OPERASIONAL

mprovment Project CPAR Hasil Survey

PROYEK PROYEK PROYEK

LOGISTIK 1. Pembayaran Supplier WORKSHOP

n Infrastruktur Pengendalian Dokumen Pengendalian Rekaman

AFFAIR (GA) ALL DIVISI ALL DIVISI

Distribusi Dokumen Penyimpanan Catatan

BUSINESS PROCESS MAPPING PT. PANATA

HUMAN RESOURCES FINANCE

S MAPPING PT. PANATA BAYU NUGRAHA Validaty : 30 Oktober 2018

BUSINESS PROCESS MAPPING PT. PANATA

CORE PROCESS - Membuat RAB

- Mengolah Data - Membuat RAP

Project Deal ⑤ - Data BQ

HUMAN RESOURCES FINANCE

S MAPPING PT. PANATA BAYU NUGRAHA Validaty : 30 Oktober 2018

i Project Deal Dan - PO ( Purcashing Order )

02 Prosedur Gudang Bahan Baku

02 Prosedur Survey Pelanggan

Supporting Process Improvement Process

6. HRD & GA 7. MANAGEMENT REPRESENTATIVE & DOCUMENT CONTROL

b. Prosedur Pembelian Material

c. Prosedur Kontrol Subkontraktor

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