Warm up - Vocabulary:

Quality: Struggle Achieve: Keep:

Issue: Mean: Avoid: According to:

Amount: Dishonesty: Accountability: Enough:

The Seven Qualities That Make Great Managers So Effective

By YEC Women, forbes.com
26 de enero de 2016

Good managers are difficult to find in the corporate world. Finding someone who possesses all of the qualities
of a good manager is even more difficult. You know, these supervisors who have an infectious love for the
organization and the ability to make decisions with empathy and knowledge.

Here are seven qualities to consider:

They Love the Company Culture

Good managers are great leaders and high achievers, but the best managers like unique qualities about the
company. They become invested in not only the company but also its culture. Chris Edmonds, CEO of The
Purposeful Culture Group, said: “Most managers invest far greater time and energy on their team or company’s
products and services than they do in their work culture — yet culture drives everything that happens in their
organization, good or bad.”

The best managers take this to heart. They are constantly talking about what they can do to make the
company better and how it compares (favorably) to other jobs. Even when they don’t love their duties, they
love the culture.

They’re Positively Contagious

A positive attitude can go a long way. Managers who have a good attitude during the workday don’t complain
about projects that need to get done. They look for solutions to finish them before the deadline. According to
Gallup, 51 percent of managers have mentally checked out from their job and their company. We have one
manager who is so excited about her job and inspiring greatness in her co-workers, we have to tell her to stop
working. Her drive to be better affects everyone around her.

They Can Sustain Focus

The key to overall success is prioritization and the ability to focus for an extended period of time. Specifically,
they can manage multiple projects at once to make sure everything gets done on time and completed to client
(or company) specifications. Bhavin Parikh, CEO and Founder of Magoosh Inc., said: “Lack of focus is the
reason many small companies fail. The best managers solve that problem through intense prioritization. They
identify the three most impactful projects from a list of ten and focus their team on those three. They help keep
their employees’ proverbial plates just the right amount of full.”
They Lead With Their Head and Heart

Empathy for employees is important — everyone goes through professional and personal struggles that can
affect their work. The best managers are emotionally intelligent; they have the ability to lead their employees
and guide them with understanding. If top performers have high emotional intelligence, it becomes evident that
your managers should have it too. The best managers, however, understand that compassion doesn’t mean
worse performance. The solve the issues before they affect the functioning of the project, even is this means
taking on some work themselves.

They’re Honest

A managerial position is no place for a dishonest employee. Your best managers will tell their team the
information they need to hear, not what they want to hear. Sometimes the truth hurts, but that’s the only way
your team can grow. Managers should have a very transparent culture, using weekly “micro” feedback and
open communication channels to avoid dishonesty.

They Take Accountability

A well-rounded manager will take charge of their own goals and, on the same note, take responsibility when
things don’t go according to plan. They foster a culture of accountability so their employees understand the
importance of responsibility for their actions as well. Managers avoid this by holding themselves accountable
when they are frustrated with their team. If they feel passionate enough about an issue to come to their
superiors with it, they need to be able to have a productive conversation with their employees as well.

They’re Effective at Making Decisions

If supervisors can’t make decisions for their team, how can they expect to guide them towards the finish line for
projects or goals? The truth is, they can’t. That’s why the best managers have the ability to make decisions lots
of information — in a short amount of time — to get the best results from their team.

The best managers are hard to come by, and with good reason: they have to be emotionally intelligent, honest
and hold their team to the same performance and accountability standards that they hold themselves to.

Comprehension:
What are the qualities a good manager should have?

Which is in your opinion the most important?

What other do you consider important?