Questionnaire

Hi, I am Gayan Kumarasinghe, a final year student at Northumbria University and currently

pursuing a degree in Business & Management from Northumbria University in the United

Kingdom. This research questionnaire is done as a part of my academic study programme, BSC

(Hons) in Business and Management. It is aimed at understanding the role of motivation on

employee job performance. The honest answers you provide would help me achieve accurate

results. Your participation is highly appreciated. All information provided will be treated in a

confidential manner and processed anonymously. This survey will only be accessed by the

researcher and will be used only for academic purposes.

Demographics
1. Gender
a) Male
b) Female
2. Age
a) Below 24
b) 25-29
c) 30-34
d) 35-39
e) 40 and above
3. Department
a) Marketing
b) Finance
c) Agent
d) HR and Administration
e) Other
4. How long have you worked at HSBC
a) Less than one year
b) 1-2 years
c) 3-4 years
d) 5 years and above
 Using the key below, please indicate the extent to which you agree with each statement.

1= Strongly Disagree; 2=Disagree; 3=Neutral; 4=Agree; 5= Strongly Agree

Monetary Factors on Employee Performance

Monetary Factors 1 2 3 4 5
5 I am satisfied with the level of pay I receive
The pay offered by the company is very competitive compared to
6
other companies in the industry
7 Our company maintains a competitive pay and benefits package
8 I would be satisfied if I received a monthly expense allowance
Our company uses monetary rewards like base pay, commission,
9
bonus, incentives and healthy allowances to motivate us
I believe that money is a crucial incentive to work motivation
10
because it is what I use to purchase the things I need and desire
My salary and other hygiene factors (e.g. company policies,
11 working conditions, supervision) have led to a dis-satisfaction of
my employment
I believe the money I am paid is a strong indication of the value
12
the organization has placed on my services
Our company pay policy helps attract and retain high performing
13
employees
If the company had a profit-sharing scheme, it would motivate me
14
to perform

Effect of Non-Monetary Factors on Performance

Non-Monetary Factors
15 Our company uses non-monetary rewards like recognition,
inclusive decision-making and flexible working hours to motivate
us to perform well.
16 It is important to me to be formally recognized by
management/supervisor for a job well done
17 It is important to me to be recognized by my peers and co-workers
for a job well done
18 Our company uses non-monetary rewards such as gift and meal
vouchers to motivate us
19 Our organization uses training and development (e.g. Seminar,
sponsorship) as a way to motivate us
20 Our current recognition and reward program motivates me to
perform better