Driving digital

change.
Emerging technologies
in education #EdTech

How to transform your

organisation?
Key drivers for digital
change in Education!
Are you ready?
Will your organisation
ever by ready?
Great uncertainty –
we can't predict the
future
Talent crisis – talent
is under utilized in
organisations
No guarantees –
the true value of a
diploma or degree
Gap academic and
corporate world – how
can we bridge that gap?
We educate for jobs
that don't exist – 21st
century skills
Flexible workforce –
rise of the free agent
nation
Can we handle speed of
change – including
digital diversity and
maturity
Sharing economy –
we need to build a
sustainable future
Contrast

WAS IS
90% of all work is drudge work Microprocessors do most drudge work
Working with the same old gang Constantly expanding one's network of teammates
Well defined organizational borders Shifting organizational alliances
Products last for years Products last for weeks
Technology helps link parts of the organization The network is the organization
We are proud of being close to our customer We are proudly "at one" with our customer
We sell rigorously engineered "great product" We sell information-enabled "awesome experiences"
Procedure centric Client centric
Passive: performs tasks as requested Active: creates WOW projects as inspired
"Silos & Stovepipes" One seamless enterprise
Product or Service Experience
It works It leaves an indelible memory
I'm glad I bought it I want more!
Satisfied customer Member of the Club
Agrees with your wallet Agrees with your psyche
You get what you pay for You are surprised and delighted at every turn

Source: Tom Peters, The PSF Solution

Customer is in
control!
The road to the heart of your
students!
Power shift
Does your organisation
believe this?
Emerging technologies a
catalyst for change
Emerging technologies a catalyst for
change

Data Analytics &

Information
Management will
drive personalization
Emerging technologies a catalyst for
change

Wearable
Technologies &
Internet of Things
will support greater
mobility
Emerging technologies a catalyst for
change

Augmented Reality
& Ambient
Intelligence will
provide a richer
experience
Emerging technologies a catalyst for
change

Screens are
everywhere and
support greater
flexibility
Emerging technologies a catalyst for
change

Robotics & 3D will

help to automate
and drive a future
based on creativity,
improvisation and
experimentation
Network era shift
Enhanced by
connectivity

Industrial Creative
Market Network
Economy 1975 1995 2015 Economy
Non-routine
Customized work

Labour Talent
Compliance Curiosity
Dilligence Creativity
Intelligence Empathy

Routine
Standardized work
Source: Harold Jarche – jarche.com

Replaced by
automation
European Union modernization
agenda for Higher Education:

1. Increasing the number of higher education

graduates
2. Improving the quality and relevance of
teaching and learning;
3. Promoting mobility of students and staff and
cross-border cooperation;
4. Strengthening the "knowledge triangle",
linking education, research, and innovation;
5. Creating effective governance and funding
mechanisms for higher education.
Differentiate & create
true value or die!
In the new world value add
comes from the quality of the
experience provided.
Think beyond classroom
solutions provide memorable
experiences.
Where to start?

It all starts with

Purpose & Promise...
1

Digital Change & Emerging

2 Technologies will fuel and enhance
the student journey and experience.

This enhanced experience will

provide extra and greater value and
drive impact for students.
3
Can you deliver on your promise?
Massive Transformative Purpose
(MTP)* & Promise of the organisation

Deliver on your promise to students!

What value can you offer to students?

What do How do we
How do
we enable enable
they feel
students to students to
as a result?
do more? do more?

* Source: Yuri van Geest, Exponential Organisations - Singularity University

Blended value

Maximize the total value

creation potential

Environment

Value

Social Economic

Source: blended value framework, Jed Emerson

Key question(s)

What is the added value that you provide?

How can this help to enhance the student
experience?
Which role will emerging technologies
play?
Do you understand Digital Maturity of your organisation?
Digital Maturity Model

Understand massive disrupter

Develop your
(technology) and determine
transformation
how this will impact the
roadmap.
experience and the value
4 1 created in the journey
Journey Massive
Mapping Disruptor

Value Think
Creation Experience

Build growth
3 2 Understand your
organization’s
model for change
digital maturity
Digital Maturity Dimensions
How do you engage
with students,
How do you run your parents, community &
organisation? companies?

How does this

affect your
organisational What role is
culture and does technology playing?
this require
change?
Organisation maturity model
There is no right or wrong. Please determine where you are.
On the organisation maturity scale: where is your current
focus of activities?

Organised in a Organised in cells

hierarchy & networks

Focus is cost Focus is impact &

savings value creation

Fix it, & drive Redefine, & drive

incremental exponential
change change

Micro Macro
management - management –
Top down Bottom up

Closed & Open, & complete

Protective transparency
Technology maturity model
There is no right or wrong. Please determine where you are.
Using the SMAR model: where is your current focus of
activities?

Transformation
REDEFINITION
Technology allows for the creation og new tasks, previously
inconceivable

MODIFICATION
Technology allows for significant task redesign
Enhancement

AUGMENTATION
Technology acts as a direct tool substitute, with functional
improvements

SUBSTITUTION
Technology acts as a direct tool substitute, with no functional change

Source: The SAMR Model Ruben Puentedura Maine Department of Education.

This model is since enhanced with other models such as Blooms Taxonomy and others
Engagement maturity model
There is no right or wrong. Please determine where you are.
On the engagement maturity scale: where is your current
focus of activities?

Top down – Partnership & Co-

know it all creation

Planning & Doing, Feedback &

Thinking Reflection

Passive Active
Consumption Participation

Push a standard Reciprocation &

method or Personal
currciculum Experience
Controlling & Participating &
Task Driven Empowerment
Culture maturity model
There is no right or wrong. Please determine where you are.
On the culture maturity scale: where is your current focus of
activities?

Fixed Mindset Growth Mindset

View setbacks as
View setbacks as a
challenges to
reason to give up
overcome
Directive & Strong Self direction &
hierarchy Ownership
Stick to what I Curiosity &
know Experimentation
Failure is the limit Failure is an
of our abilities opportunity to grow
Play defense Play offense

Success of others Succes of others is a

is seen as a threat inspiration
Growth model for change
Redefine & Adaptive & Fluid
Reinvent Organisation

Shift
frame of
reference

1. The idea, we understand what we need to change: cultivate,

discover and identify
2. The start, just do it: configure, set up, fall on and develop
3. The impact, validation: reflection, feedback and learn. Celebrate
Fix the isssue (quick) wins & determine next steps Finite initiative
& project
Incremental Exponential

Driven by Tactics Driven by Strategy

Transformation roadmap
Learning to fly

Scale, integrate & systematize the new

approach. Redefine all processess
Adaptive
FLY including learning & personal organisation
development

Engagement with students, teachers

& companies. Connecting
Strategic level
RUN ambassadors and sharing best of maturity
practices.

Leveraging platforms, bolder From informal to

WALK experiments, organizing feedback fomalized
& validation, creating ambassadors approach

Listen, monitor and start with small

experiments. Establish the
Manage execution,
CRAWL activity & traction
infrastructure for change.
Measure & manage traction

Grow and scale to build a strong transformation infrastructure

Experiments Ambassadors Concepts Feedback

Create activities to grow these important ingredients of digital change

Role of the teacher is changing

What is their added value and their talents? Make sure as an

organization you utilize and maximize talents in your
organisation.
• Mentor & Coach
• Resource Provider
• Designer
• Curriculum Specialist
• Movie Director
• DJ
• Researcher
• Data Manager
• Social Media Specialist
(blogger/vlogger)
 Involve teachers early on
Develop added value together
1. Memorable Experience
• Story
• Vision
• Word of mouth 2. Create Ambassadors
• Connect • Early adopters
• Game changers
• Patriots
• Most critical people
• Unusual Suspects
CREATE

OPTIMIZE
5. Learn & Grow
• Feedback
• Next steps
3. Establish a journey
MAXIMIZE • Reflection
• Explore together
• Curiosity
• Opportunity
• Sharing
mapping
• Roadmap creation
• Visualization

4. Breakthrough
• Small steps & Priorities
• Quick Win
• Celebrate wins
So it’s not about replacing people
or teachers!

It’s really about deepening the

engagement that teachers and other
people in school have with students.
Key success factor for deepening the engagement
with students is maximizing the empathic
potential of your complete organisation.

1. Cultivate curiosity about strangers. Nurturing curiosity.

2. Challenge prejudices and discover commonalities
3. Try another person’s life. Experiential empathy.
4. Listen hard and open up. Practice the art of
conversation.
5. Inspire mass action and social change in or outside your
organisation.
6. Develop an ambitious imagination – Schools,
universities everyone in education should be ambitious
with their empathic thinking.
Focus on outrospection and practise hostmanship

Source: the six habits of highly empathic people, Roman Krznaric

Change is
ultimately an
individual choice
Let us be the change we
want to see in the world
Ghandi
Change

Driving change in your organisation is all

about:

Vision & Purpose

Desire & Curiosity
Connections & Network
Amplify & Reinforce
Learn & Redefine
Understand what might be not
just what currently is
Automation, robotics and software will do some of our
work.

Teachers will continue to make a difference. Now and in

the future.

If they offer value that cannot or is hard to automate

and digitize.

Skills & traits such as empathy, authenticity, creativity,

improvisation, critical thinking, emotions are critical.
Are you driving change? Or are you
driven by it?
Lead change is the only option!
The future gets happened. Be a part of it.
In order for me to develop this Digital Change in Education
Manifest I have used content and resources from various
business, marketing, and education professionals. I want to
thank them for all the inspiration. This is the list of resources
that I used:
Mahan Khalsa, Let's get real or let's not play
The Cluetrain Manifesto
Thomas Friedman, The world is flat
Tom Peters, Re-imagine
Tom Peters, The Professional Services Firm (PSF)
Harold Jarche, The Network Era
Yuri van Geest, Exponential Organisations - Singularity University
Jed Emerson, Blended Value Framework
Ruben Puentedura, The SAMR Model
Eric Ries, The Lean Startup
Brian Solis, The End of Business As Usual
Alexander Osterwalder, Business Model Generation & Value Proposition Design
Gerd Leonhard, Digital Transformation: are you ready for exponential change?
Roman Krznaric, The Six Habits of highly empathic people
Jan Gunnarsson, Hostmanship – the art of making people feel welcome
Please contact me if you would like to continue
the discussion:

jacspierings@gmail.com

www.twitter.com/jeroenspierings

www.linkedin.com/in/jeroenspierings

www.jeroenspierings.nl

www.pinterest.com/jacspierings/