MIS Course Handout - 2018-19 Second Sem - WILP BITS Pilani

BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI
WORK INTEGRATED LEARNING PROGRAMMES
Digital
Part A: Content Design
Course Title Management Information Systems

Course No(s) BA ZC471/ BITS ZC471 / POM ZC471 / HHSM ZC471
Credit Units 3
Credit Model
Content Authors Nirankush Dutta
Course Objectives
No
CO1 Examine the role of information in the normal internal processes of an organization and
how to make optimal use of information to solve problems and achieve an organization's
objectives.
CO2 Examine the applications of computer-based information systems at the enterprise and
functional level of an organization
CO3 Understand the usage and management of information technology to revitalize business
processes, improve business decisions and gain competitive advantage
Text Book(s)
T1 Management Information System, C. Laudon Kenneth & P. Laudon Jane, 15th Ed, 2018,
Pearson Education [ISBN: 978-9-35-286547-5]
Reference Book(s) & other resources
R1 Information Technology for Management: Advancing Sustainable, Profitable Business

Growth, Efraim Turban, Linda Volonino & Gregory R. Wood, 10th Edition, 2016,
Wiley. ISBN: 978-81-265-5871-1
R2 Management Information Systems, James A. O’Brien, George M. Marakas and Ramesh
Behl, 10th Edition, 2013, McGraw Hill. ISBN: 978-1-25-902671-3
R3 Management Information Systems: A South Asian Perspective, Hossein Bidgoli and
Nilanjan Chattopadhyay, 2nd Edition, 2016, Cengage Learning. ISBN: 978-8-13-
152447-3
Content Structure:
1. Information Systems in Global Business Today
a. Introduction to the course
b. Importance of IS in business
c. Components of IS
d. Interdisciplinary nature of IS
Page 1 of 14
2. Global E-Business & Collaboration
a. Relation of business processes with information
b. Linking different systems to serve management groups for improved organizational
performance
c. Systems for collaboration and social businesses
d. Role of information system in a business
3. Information Systems, Organization and Strategy
a. Features of organization and information systems
b. Impact of information systems on organizations
c. Role of IS in developing competitive advantages and various relevant theories
d. Challenges posed by IS
4. Ethical and Social Issues in Information System
a. Ethical, social and political issues related to IS
b. Principles to deal with ethical decisions
c. Challenges posed by IS to individual privacy and intellectual property
d. Effect of IS on accountability, liability and quality of life
5. IT Infrastructure and Emerging Technologies
a. Evolution of IT infrastructure
b. Components of IT infrastructure
c. Current trends in computer hardware
d. Recent advancements in computer software platforms
6. Foundations of Business Intelligence: Database and Information Management
a. Issues with traditional file management system
b. Major capabilities of DBMS and RDBMS
c. Principal tools and technologies for information access from database
d. Importance of information policy, data administration and data quality
7. Telecommunications, Internet and Wireless Technology
a. Principal components of telecommunication networks
b. Classification of network technologies
c. Working principle of internet technologies
d. Principle technologies for wireless networking, communication and e-business
8. Securing Information Systems
a. Vulnerability of IS
b. Business value of security and control
c. Organizational framework for security and control of IS
d. Tools and technologies for safeguarding information resources
9. Achieving Operational Excellence and Customer Intimacy
a. Influence of IS in achieving operational excellence for businesses
b. Fundamentals of supply chain management systems
c. Fundamentals of customer relationship management
d. Benefits and challenges of enterprise applications
10. E-Commerce, Digital Markets and Digital Goods
a. Unique features of e-commerce, digital markets and digital goods
b. Principal e-commerce business revenue models
c. Role of e-commerce in transforming marketing and B2B transactions
d. Fundamentals of m-commerce
e. Challenges in developing e-commerce presence
11. Managing Knowledge
a. Role of knowledge management system in business
b. Enterprise wide knowledge management system
c. Major types of knowledge management systems
d. Business benefits of knowledge management system
Page 2 of 14
12. Enhancing Decision Making
a. Types of decisions
b. IS and decision making process
c. Business intelligence and analytics for decision making
d. Role of IS in decision making of groups
13. Building Information Systems

a. Building IS for organizational change
b. Core activities in systems development process
c. Principal methods for modelling and designing IS
d. Alternative methods for building IS
e. New approaches for system building in digital era
14. Managing Projects
a. Objectives of project management in developing IS
b. Selection and evaluation of IS projects
c. Assessment of business value of IS
d. Dealing with risk factors in IS projects
15. Managing Global Systems
a. Major factors driving internationalization of business
b. Alternative strategies for developing global businesses
c. Dealing with challenges in global IS
d. Issues and technical alternatives for developing international IS
Learning Outcomes:
By the end of this course, the student will be able to
No Learning Outcomes
LO1 Describe the importance of MIS in an organizational setup
LO2 Describe the role of IT and IS in enhancing a firms competitive advantage

and apply the same to their work context
LO3 Describe the role of IT and IS in e-business systems, Enterprise business

systems and e-commerce systems and apply the same to their work context
LO4 Describe decision support systems and analyse their role in supporting information
needs of managers and business professionals
LO5 Explain the role of planning and business models in the development of
business/IT strategies, architectures and applications
LO6 Identify ethical issues coming from the use of information technology and
multiple security management techniques
Experiential Learning Components:

1. This course will feature experiential learning components in the form of creating frameworks,
simulation and exploratory work to enable students to learn, by application of concepts learnt.
2. The course will also feature some chapters as directed self-study chapters to enable students to
explore, collaborate and learn the topics
3. The above two will also form part of the Evaluation Components for the course.
Page 3 of 14
Part B: Learning Plan
Academic Term Second Semester 2018-2019

Course Title Management Information Systems
Course No BA ZC471/ BITS ZC471/ POM ZC471
Lead Instructor Nirankush Dutta
Contact Hour 1
Type Content Ref. Topic Title Study / HW Resource Reference
Pre CH 1 Information Systems in Global An overview of the text book

Business Today
During 1.1 to 1.2 1. Introduction to the course Relevant portion of Chapter 1 from
CH 2. Importance of IS in business Text Book
Post CH 1.1 to 1.2 Review of relevant material Review of relevant material from
from reference book reference book
Contact Hour 2
Pre CH 1 Information Systems in Global An overview of the text book

Business Today
During 1.3 to 1.4 1. Components of IS Relevant portion of Chapter 1 from

CH 2. Interdisciplinary nature of IS Text Book
Contact Hour 3
Pre CH 2 Global E-Business & Uploaded pre-reading material

Collaboration
During 2.1 to 2.2 1. Relation of business Relevant portion of Chapter 2 from

CH processes with information Text Book
2. Linking different systems to
serve management groups
for improved organizational
performance
Page 4 of 14
Contact Hour 4
Pre CH 2 Global E-Business & Uploaded pre-reading material

Collaboration
During 2.3 to 2.4 1. Systems for collaboration Relevant portion of Chapter 2 from
CH and social businesses Text Book
2. Role of information system
in a business
Contact Hour 5
Pre CH 3 Information Systems, Uploaded pre-reading material

Organization and Strategy
During 3.1 to 3.2 1. Features of organization and Relevant portion of Chapter 3 from
CH information systems Text Book
2. Impact of information
systems on organizations
Contact Hour 6
Pre CH 3 Competitive Strategy and Uploaded pre-reading material

Information Technology
During 3.3 to 3.4 1. Role of IS in developing Relevant portion of Chapter 3 from

CH competitive advantages and Text Book
various relevant theories
2. Challenges posed by IS
Contact Hour 7
Pre CH 4 Ethical and Social Issues in Uploaded pre-reading material

Page 5 of 14
Information System
During 4.1 to 4.2 1. Ethical, social and political Relevant portion of Chapter 4 from
CH issues related to IS Text Book
2. Principles to deal with
ethical decisions
Contact Hour 8
Pre CH 4 Privacy and Security Issues of IS Uploaded pre-reading material
During 4.3 to 4.4 1. Challenges posed by IS to Relevant portion of Chapter 4 from

CH individual privacy and Text Book
intellectual property
2. Effect of IS on
accountability, liability and
quality of life
Contact Hour 9
Pre CH 5 IT Infrastructure and Emerging Uploaded pre-reading material

Technologies
During 5.1 to 5.2 1. Evolution of IT infrastructure Relevant portion of Chapter 5 from

CH 2. Components of IT Text Book
infrastructure
Contact Hour 10
Pre CH 5 IT Infrastructure and Emerging Uploaded pre-reading material

Technologies
During 5.3 to 5.4 1. Current trends in computer Relevant portion of Chapter 5 from
CH hardware Text Book
2. Recent advancements in
computer software platforms
Page 6 of 14
Contact Hour 11
Pre CH 6 Foundations of Business Uploaded pre-reading material

Intelligence: Database and
Information Management
During 6.1 to 6.2 1. Issues with traditional file Relevant portion of Chapter 6 from
CH management system Text Book
2. Major capabilities of DBMS
and RDBMS
Contact Hour 12
Pre CH 6 Data Resource Management Uploaded pre-reading material
During 6.3 to 6.4 1. Principal tools and Relevant portion of Chapter 6 from
CH technologies for information Text Book
access from database
2. Importance of information
policy, data administration and
data quality
Contact Hour 13
Pre CH 7 Telecommunications, Internet Uploaded pre-reading material

and Wireless Technology
During 7.1 to 7.2 1. Principal components of Relevant portion of Chapter 7 from

CH telecommunication networks Text Book
2. Classification of network
technologies
Page 7 of 14
Contact Hour 14
Pre CH 7 Internet Technologies, Wireless Uploaded pre-reading material

Networking & E-Business
During 7.3 to 7.4 1. Working principle of internet Relevant portion of Chapter 7 from
CH technologies Text /Book
2. Principle technologies for
wireless networking,
communication and e-
business
Contact Hour 15 (Review for mid sem)
Pre CH 1 to 7 All topics till 7 All uploaded pre-reading material
During 1 to 7 All titles till 7 Relevant portion of all chapters

CH
Post CH 1 to 7 Review of relevant material Review of relevant material from

Contact Hour 16 (Review for mid sem)
Pre CH 1 to 7 All topics till 7 All uploaded pre-reading material
During 1 to 7 All titles till 7 Relevant portion of all chapters

CH

Contact Hour 17
Pre CH 8 Securing Information Systems Uploaded pre-reading material
During 8.1 to 8.2 1. Vulnerability of IS Relevant portion of Chapter 8 from

CH 2. Business value of security and Text Book
control
Page 8 of 14
Contact Hour 18
Pre CH 8 Security and Control of IS Uploaded pre-reading material
During 8.3 to 8.4 1. Organizational framework for Relevant portion of Chapter 8 from
CH security and control of IS Text Book
2. Tools and technologies for
safeguarding information
resources
Contact Hour 19
Pre CH 9 Achieving Operational Uploaded pre-reading material

Excellence and Customer
Intimacy
During 9.1 to 9.2 1. Influence of IS in achieving Relevant portion of Chapter 9 from

CH operational excellence for Text Book
businesses
2. Fundamentals of supply chain
management systems
Contact Hour 20
Pre CH 9 CRM and Enterprise Uploaded pre-reading material

Applications
During 9.3 to 9.4 1. Fundamentals of customer Relevant portion of Chapter 9 from

CH relationship management Text Book
2. Benefits and challenges of
enterprise applications
Page 9 of 14
Contact Hour 21
Pre CH 10 E-Commerce, Digital Markets Uploaded pre-reading material

and Digital Goods
During 10.1 to 10.3 1. Unique features of e- Relevant portion of Chapter 10

CH commerce, digital markets and from Text Book
digital goods
2. Principal e-commerce
business revenue models
3. Role of e-commerce in
transforming marketing
Contact Hour 22
Pre CH 10 E-Commerce and M-Commerce Uploaded pre-reading material
During 10.4 to 10.6 1. Impact of e-commerce on B2B Relevant portion of Chapter 10

CH transactions from Text Book
2. Fundamentals of m-commerce
3. Challenges in developing e-
commerce presence
Contact Hour 23
Pre CH 11 Managing Knowledge Uploaded pre-reading material
During 11.1 to 11.2 1. Role of knowledge Relevant portion of Chapter 11

CH management system in from Text Book
business
2. Enterprise wide knowledge
management system
Page 10 of 14
Contact Hour 24
Pre CH 11 E-Commerce and M-Commerce Uploaded pre-reading material
During 11.3 to 11.4 1. Major types of knowledge Relevant portion of Chapter 11

CH management systems from Text Book
2. Business benefits of
knowledge management
system
Contact Hour 25
Pre CH 12 Enhancing Decision Making Uploaded pre-reading material
During 12.1 to 12.2 1. Types of decisions Relevant portion of Chapter 12

CH 2. IS and decision making from Text Book
process
Contact Hour 26
Pre CH 12 Decision Making & Business Uploaded pre-reading material

Intelligence in Organizations
During 12.3 1. Business intelligence and Relevant portion of Chapter 12

CH analytics for decision making from Text Book
2. Role of IS in decision making
of groups
Post CH 12.3 Review of relevant material Review of relevant material from

Contact Hour 27
Pre CH 13 Building Information Systems Uploaded pre-reading material
During 13.1 to 13.2 1. Building IS for organizational Relevant portion of Chapter 13

CH change from Text Book
2. Core activities in systems
Page 11 of 14
development process
Contact Hour 28
Pre CH 13 Modelling and Designing IS Uploaded pre-reading material
During 13.3 to 13.5 1. Principal methods for Relevant portion of Chapter 13

CH modelling and designing IS from Text Book
2. Alternative methods for
building IS
3. New approaches for system
building in digital era
Contact Hour 29
Pre CH 14 Managing Projects Uploaded pre-reading material
During 14.1 to 14.4 1. Objectives of project Relevant portion of Chapter 14

CH management in developing IS from Text Book
2. Selection and evaluation of IS
projects
3. Assessment of business value
of IS
4. Dealing with risk factors in IS
projects
Contact Hour 30
Pre CH 15 Managing Global Systems Uploaded pre-reading material
During 15.1 to 15.4 1. Major factors driving Relevant portion of Chapter 15

CH internationalization of from Text Book
business
2. Alternative strategies for
developing global businesses
3. Dealing with challenges in
Page 12 of 14
global IS
4. Issues and technical
alternatives for developing
international IS
Contact Hour 31 (Review for end sem)
Pre CH 1 to 15 All topics All uploaded pre-reading material
During 1 to 15 All titles from 1 to 15 Relevant portion of all chapters

CH

Contact Hour 32 (Review for end sem)
Pre CH 1 to 15 All topics All uploaded pre-reading material
During 1 to 15 All titles from 1 to 15 Relevant portion of all chapters

CH

Evaluation Scheme:
Legend: EC = Evaluation Component; AN = After Noon Session; FN = Fore Noon Session
No Name Type Duration Weight Day, Date, Session, Time

EC-1 Quiz-I/ Online - 5% February 14 to 28, 2019
Assignment-I
Quiz-II Online 5% March 14 to 28, 2019
Experiential 15% April 14 to 28, 2019
Learning
EC-2 Mid-Semester Test Closed 2 hours 30% 10/03/2019 (FN)
Book 10 AM – 12 Noon
EC-3 Comprehensive Open 3 hours 45% 05/05/2019 (FN)
Exam Book 9 AM – 12 Noon
Notes:
 Syllabus for Mid-Semester Test (Closed Book): Topics in Session Nos. 1 to 16 (contact hours)
 Syllabus for Comprehensive Exam (Open Book): All topics (Session Nos. 1 to 32) (contact hours)
Page 13 of 14
Important links and information:
 E-learn portal: https://E-learn.bits-pilani.ac.in

 Students are expected to visit the E-learn portal on a regular basis and stay up to date with the latest
announcements and deadlines.
 Contact sessions: Students should attend the online lectures as per the schedule provided on the E-
learn portal.
 Evaluation Guidelines:
 EC-1 consists of either two Assignments or three Quizzes, as announced during the class hours
or E-learn portal. Students will attempt them through the course pages on the E-learn portal.
Announcements will be made on the portal, in a timely manner.
 For Closed Book tests: No books or reference material of any kind will be permitted.
 For Open Book exams: Use of books and any printed / written reference material (filed or
bound) is permitted. However, loose sheets of paper will not be allowed. Use of calculators is
permitted in all exams. Laptops/Mobiles of any kind are not allowed. Exchange of any material
is not allowed.
 If a student is unable to appear for the Regular Test / Exam due to genuine exigencies, the
student should follow the procedure to apply for the Make-Up Test / Exam which will be made
available on the E-learn portal. The Make-Up Test / Exam will be conducted only at selected
exam centres on the dates to be announced later.
It shall be the responsibility of the individual student to be regular in maintaining the self-study
schedule as given in the course handout, attend the online lectures, and take all the prescribed evaluation
components such as Assignment / Quiz, Mid-Semester Test and Comprehensive Exam according to
the evaluation scheme provided in the handout.
Page 14 of 14

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BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI

WORK INTEGRATED LEARNING PROGRAMMES

Part A: Content Design

Course Title Management Information Systems

Reference Book(s) & other resources

R1 Information Technology for Management: Advancing Sustainable, Profitable Business

13. Building Information Systems

By the end of this course, the student will be able to

LO1 Describe the importance of MIS in an organizational setup

LO2 Describe the role of IT and IS in enhancing a firms competitive advantage

LO3 Describe the role of IT and IS in e-business systems, Enterprise business

Experiential Learning Components:

Academic Term Second Semester 2018-2019

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 1 Information Systems in Global An overview of the text book

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 1 Information Systems in Global An overview of the text book

During 1.3 to 1.4 1. Components of IS Relevant portion of Chapter 1 from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 2 Global E-Business & Uploaded pre-reading material

During 2.1 to 2.2 1. Relation of business Relevant portion of Chapter 2 from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 2 Global E-Business & Uploaded pre-reading material

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 3 Information Systems, Uploaded pre-reading material

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 3 Competitive Strategy and Uploaded pre-reading material

During 3.3 to 3.4 1. Role of IS in developing Relevant portion of Chapter 3 from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 4 Ethical and Social Issues in Uploaded pre-reading material

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 4 Privacy and Security Issues of IS Uploaded pre-reading material

During 4.3 to 4.4 1. Challenges posed by IS to Relevant portion of Chapter 4 from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 5 IT Infrastructure and Emerging Uploaded pre-reading material

During 5.1 to 5.2 1. Evolution of IT infrastructure Relevant portion of Chapter 5 from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 5 IT Infrastructure and Emerging Uploaded pre-reading material

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 6 Foundations of Business Uploaded pre-reading material

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 6 Data Resource Management Uploaded pre-reading material

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 7 Telecommunications, Internet Uploaded pre-reading material

During 7.1 to 7.2 1. Principal components of Relevant portion of Chapter 7 from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 7 Internet Technologies, Wireless Uploaded pre-reading material

Contact Hour 15 (Review for mid sem)

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 1 to 7 All topics till 7 All uploaded pre-reading material

During 1 to 7 All titles till 7 Relevant portion of all chapters

Post CH 1 to 7 Review of relevant material Review of relevant material from

Contact Hour 16 (Review for mid sem)

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 1 to 7 All topics till 7 All uploaded pre-reading material

During 1 to 7 All titles till 7 Relevant portion of all chapters

Post CH 1 to 7 Review of relevant material Review of relevant material from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 8 Securing Information Systems Uploaded pre-reading material

During 8.1 to 8.2 1. Vulnerability of IS Relevant portion of Chapter 8 from

Type Content Ref. Topic Title Study / HW Resource Reference

Pre CH 8 Security and Control of IS Uploaded pre-reading material