GROUP 8

NAME
• SYAIDATUL KWAFIZAW BINT, AHMAD
-FARAW ANQAK &Y MD RADZ
~NURINEA NAYLL BT AHMAD SANUS) ELNA SARA SYUNAPA BT ATHAR
" SARAH NAPHIRAH ry ALIN)
march 2O
ip NUMBER . LOVNAITS HSE © QoiTel> eS LOM 4 SE YOY
ZOVF |514 &Y
AOIFIA EL FE D : RUESMON |, conve. )
beve
a) 4 1 2: comprehension - (oes " . oO ©) changes ot ee resource management
Fe; Employes!
® e Chnolegycal changes For example ,
wil always be upgmded -
Nowacdlays, jechnology a PQMade ane cleveitoPp Abeir skits anc) “naw ledge: there ene
Many online shopping s¥ch as loradia , 2aloIG AS Shopee :
in one
increased Coompeniron . sevuces may be created erent COUNTY -
e Many proclucts and For example »
cw
‘5 an apple Moebile Phone Sa proauct from United Sa gal ane) made in Cmna-
(G) rever 2 : com prehension | Explain) - j ane selechon in Four CH) problems rerating tO
re ceyrIMeNT Organi Zaten - © 7 Employment Cf CHilaren - are forced yo work eat
young ages aue vo ployment , ® hum ber
mest Of children h at arrereP- un em
ane) lack of parenting
mony fomily facjors Suc Of family Member » poy wierested TO study educortion. So, hey
cise cicied tO he lo Thesr family and gutvive theiy fe with germane. at we yourg age: @
mring Cider workestS: whea Ae Slicer womes icwe Reet hived , te There are many proviem
it) wey.” ae pecause the So, they will provide
Older workers have less energy lous Sex VICK Anal lens ete creny”
many employees re gare] nepotism as an un feu practice - Tnic 1S pecause they hving hey
fan) or they ciose fends TO i ne vars vacancy Jeb
ahmad’s family work at +he
orgaMm ZATION - For example, Sato & comPpary in one orgem2anon -
wovkPplces mempers in an
ay @ nepotism:

rease aay by clay.

fOKFeTANETS © prayers provid e
@® emp loyrent of ; Saal In malaysia, The pumber of foreiQ ere this 16 pecaus re mary
Malaysian eM and mre] the veacarty te The ftorer9 pers . For example ; oitg AI the facto
e Wh eye a
Ww
Qveston ys os Keyuord | Explain
Level) IC Comprehensiy ) Derak/ Kirkpatn'ck & model of evaluohng train ingy ef
fechveness:
t* Reachon - well Measoring Aow gor trameer reacted Jo the training helps cpu to
unckrsterd ed
people received i+: There gre mony woY4s to kpgw about the reochons by
doing cots Pca han someys fo enyployee , cop wotch troimees’ hooky longvege denng the
Sesion and a/so atk for verbo! feekack-
2: Leorning: % measure how much your tronees’ hove leomed, stort by idlenktying ewhot
gov
want 7o evolvote: You con measure learning ih different woys ckpering 97 the ofjechves:
For example , gov ca fest the trainee s' Frowleage skill fewels ond ets offtkdes before the
tahing begins « Then cotter the tromhieg 5 olreody + gsu test cour troinees’ PIE second
time fo Ecce cwohot they
hove /earned:
3: Rehouiour . % measure haw much of the knowlecge thot goor tromees con ger by the
trohirg ‘BF fechvely meosoning kehouRur rsa hnager Jerm process Shavll take ploce over
weeks or months following the riho! rosa ings The host woys to measure behoviowr 18 fo
conducf o bsenuotins ond NIRA EWS.
4 Resolts: thot your droinees’ fave been ame
Meaning the impact of the toning cludes outcomes tho! youror gour
from level 4 unt Jeuel 3+ TAs 1 , tf orgenizohin = fove decided are goed for usiness and goed
For goo . f. teom members ong which clemonstrate geod return 04 Jawesrhnen
Quemion 2.
Le : Knowteaige (us1) L» Pay functons of human resource mee Ot: ene and reward system
© “WEAITINH and safety - Performance apprarsal
3 , pIsP Neary system

5° 5 Enclustial Retaten -
1 i compre hension ( Inchicate and Explain) , i Cf recuimeny merthocl s gor Cach Of the
collowing . Explain
1 Eyrernal Sources:
you woutcl use
your chaice
i. Recqaurany, waiter y through the
e the job vearne var cance goud) such As
COMPANY LAN aaverns sparen art We mecha
NET: FOr example. Wwortrer whartsaPpP and LAQACCPOOK . na Sources
vy emplreyce TO UP ragrade tre de ther posiqton. For exampre »
i. management Wainee tnt
A COMPANY eft cop offer {he
if hey want to “pare
SMNAaAIY ¢ ko PSOE -
from assistant manag =
iil - PreEMoyeyr : exter nar sources"
‘ aver Se ane compel can aA | acl SY MNSEMENT yo spread jhe IMLorM sid M such -as 41yer
. pew SPAPEY » bannev and letter. ecutwe - needed
yo replace qhe joe
+o Ail The vacancy
HUMAN Recourse EX
trancf]e promo1Ten x~per sTafs
IVE , rer employ
campany can for example,
Queshon 2:
& Keyuord ’ bescnke :
Level! 2 C Comprehension) 7he Following - cf) Jime~ re/oled systems : The workers ore
pot! the woges an He hosis of time: In this system of wage poyment » the aorkers ore par
the wages on the hosis Pre as per bout, per day, per week or per month: This systern does
not consider the produchdn of the emplayees dunng His hme: for excmple, the campong
count the woges perchy buf pay woges rronthly 7 59 the empkyee woges will poy rronthly
but wil! count the woges dy
Aow mong aby the uorkers cork tes with the woges per ey:
cb Piece -roled systems: The workers are pod the wages on the horis of guokty ond guolity
of werk performed 4y them: Under fis Syster, the roles of woges ure delerrn/ned according
7o gunbty ord quolity of usork ofd the workers are par! o9cecrding fo these rotes- for
example, the emphyers willgive a +orget’ fhot tke workers to achieve #hen /t the usaskert
con orchive the forget ef or mare fhon the torget the workers will get the coger
preare than cother workers:
Quesha? 3: coy Keywort! Egpfoiin Leel!2¢ CompreseNsien ) Three C3) frrporfance oF
encouraging yofe proctces ond heothy lifestyle at the wcrkpbce:
ih Moro/ aspects
Moro! spect /s importonce fhink thot employer hee fo give 16 their emphyee while they
doing @ duty Qt workpece: Jt con encourage the emphyee fo work ford to do their cloty an
they alss can enpAy
ing the/pn eworks hr exompe, the enphyer give a rsro/ Syppp f7 to The enployee thot hos a
problero fo avad +Aelipn stress ond can foay SP ther
work
2: Lego! os pects: 7he Employer hos to mote sure the Sofety, kheollh ond welkre +o theip
empkyF@! The employer need to cvuid Focing mony lego! (SSeS thal con crise from @
workploce /njury: Rr exorople, the Eemphyert provides g&sses for Heir employees while
canckchng gueue For their Emp layee Safety:
3!
Econamic aspects: sll cad diéseoses
The employer hos to ensure thot employee cho ore quickly speedy recaveny do ovord hewn
From absent Mary AY s: T1 will oftect the prodecton of a compmy Ss proclucts For exemple,
the company thot prodces Skincore connet achieve treir teorget on
a mont eo oF mony employees don) come 749 workploce of ‘he month.
( Queston 2: «) Keyword ‘ Explain: Leve/ / 2 C Comprehension ) Jwo C2) contents of
omentotoy’
h Orgonizobmel! 7ssves: An emphyer hes 10 exploin policl€S ond rules of Ihe company 70
the new emphyece: Ay the explenohy, if con moke the new emphyes 70 —* tke
orgovzokano! sues obost the compeny: for exompk, empRyers nee 5° gi© explonahas obovt
the office rules thol new empkyees hove 1o fotkus Jie docehage ix pqesiRiesl Md, ad epee
Hist breoking the of hte rues en Art
o Introductms to co-workers: An employer con inhrodice new empbyee to co-workers
ewhen wher kring Ye nus emphyee ormund the depotment ond also cn sntrodWe hy doing’
the meeting: A neu emplyee oaek univecee new should & intoduced fo co~ucrkess 40 mote
a new empbyeS easily Fo csoperote eth Yhe co~ workers: far example, when the emphyer
get a ew emplage the emphyer oo a meehng fo Introduce a new emphyee fo co-werns:
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AWA SORAAEN WEA: RAL CHHQLOBEES Sold WE OL evEd KYAWIng WH HOW TO
VRLOGMIZC AOMACVOUS (LEVELS ok SAvesd Am Ame mselves ov LH Amery Loleagues:
WH) RUOAARH, AWA, aad AWOWD WLAWAED WOW AAS
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Bueston 6 | LEVEL 3: comprehension ¢ pEncheet Expr ) , a
eemenyt - Explain collective Pargaining anc conecton og!
nere by empioyersand employees ‘ enployMment once al e with be no
Coutection barganing |! jhe Process w
Ne goate he KErms and CONcHtons © es, Thel AQGIFEMENL is leached bpepw eer rhe tuo
par
members anc neon
vee TéElHS aiven RA eone ction agreement iS a written agiceMment - rel ang to 1O7omMs
and
: members IN ASCUMIAaQHAaN between Uni an
beween emproyer anch A trace UMonN eonchinons of emproy Ment This agieement rust Be
In
WiTNhGg ana signect by The parties to vy. RUTTER Ore agreement must specify ther
duration , Which shat Pt
pe tess than three yours,’
Level >. Comp tiehensisn | CExpiain) ) Piches -
workers who pe1on¢ ataee i avspure with, Th
40), trace” Gnion and who have
eiy emPplsyer hawe she HaQhnt to pleket ay neck nheir Pace OF work _ They cdo rot obs
suet Age veyxists os entrances, whey AS not intimidate anyone anel Whey activities are
peaceful - the evLtrpose of picketing is > pubicne Ape workers’ aASspute, woth to osthey
SMpieyees who are nor enrectly invaiveacl are Ihe ream&ons for picketing ae 40 ObIGIN ay
Commu ate jnfarmahon
AXA fo persuade or ypauee ornher eMPIOYE LS aa stop Wwovk
in) sake Spike cane WW any STOPPING Of work ma group of workers , Inaucting any
alftempr fo mit oF SJaw Gown prectucn™n on putrese only members ae a regis {este apache
UNION MaY C ; ; Whe » They MUST have an Unseriled Vrade ets pure WIth ther
employuecy. 7 “ A SEK: Thus, pestittear And Sympathy strikes AVE iNegay sank 2 : € (¢
Vega Praising the Sinkes are member ef a Wa Se UAT -_ MON | the ctrikes have A Wade
aSpute sith their Pleoyers the Sse & creq Paliar TS hele) pret yo stat ting The strike,
+WO ~ Thivots end Ake eatlot
PAprers MUo4 ie polite Sy. 4O the PepatiNeN] SCL Page Unron
1
Sf the workers agiee TO snke

bo
Ww
GROUP 8
NAME
SYAKHAFIZAH BINT) AHMAD FARA ATIGAY BINT! MD RADZ)
NURINA NAYLL BINT] AHMAD SANUS)
ELYA SARA SYVHAPA BINTI AZHAR
. SARAY NADHIRAH BINT) A2
Arh Le QOL
1) NUMBER
IO2ATZATS
2017612856 2o04gg204 201I74564
2017298932
Question 4 9) Keyword : Describe Leve}| 2 Ccomprehension)
em. Four (4) Major activities of human resource managem
Provide training Le wew employee and senvor employee.
Employee can gun hew information from the training and ey Can improve thety knowledge
and skills to become more effective, For example
7 Since the kechnology have change So the em ployee Netcl +o hove Knowledge about
computer Sfills.
2. Maintain good working Condttons for +he em ployee.
Her Goad working Condi trons can motvate the employee to cho be
“STE wid Give make contriloufton to the company, For example,
Yeod workplace and fresh environment whl help employee TS Peel more comfordable tr
clotny then work.
3. Provide health eel safety services fu the tr plover. Health ane Sotety pregrommes will
ensure a better £
the employee so the employee clo n Sofety | For exam
ple, the manager ca Such as ‘fun run’,
uture for ot have +o worry clout their nh erganiseé a health programme 4. Build a gv od em
ployee anced labor relah‘on 5
Employer need to understand their empleyee ancl respect them Same as the emplayee you.
By Unelerstanding each other, they ean Cooperate m oloing work together without any
prevlem. For example, team building among emp toyers and employees Can make ther
benel ing become &tronger.

©) Keyword : discuss Leve: 92 ( Comprehension)

Crs ' Resource Manag i Four (4) potential challenges facing todays Human
Flexible wort arcangem-¢nis .
Rumay resource manager shoule have a Mex include gs Flecioitity Alterhativ e work
ble work arrangem Brings new people with Fresh tdeas tnto the Company.
People with fresh and creattve Mleas can come out With A Netw Perceptton shat can help
the firm +6 Trwprove ther ef fectiv ehess th work. For example, the firm can select the
candrdates who
have good experrence and stills ke Jom them.
2. Provides an oppurtunity to young people to jom the Inelustry | Young people who
<nter thrs neustry will have competitors from the Mmeaustry, In order to Survive they
have to com pete Wh @ach other de Show teal they ave gual Fite for the Job.
For example, candidate A will compete with candrdate B fo get the position that ate
Sutrable for them.
Two (2) Aisadvontages of external recruitment [. Limited understanding about the
company.
The cand ica: may have timtted Understapndmg cue to
lack of knowledge anct Nfoymatren Aboup the company. This can lead fo
mrsunderstuncling between the candidate and the company.
For example, the candydate cannot gne thetr best to the company becouse they do not
Enow what the company want.
2- More Hme needed yo Frain external candreate
The candrdate need to -Enow the system that the company use to wort with them. tn order
to Enow the system, they have to be tratn ard tear about the Company. For examp fe, the
cundrdate cun do research about the company before entering the company . b) Keyword :
Differentrate revel > 4 C&natyss)
Difference
between jolo Aescriphon and job specification
1. Job Aeseripkon Ys
a simple and lorref statem-ent tn written form that explam about the requirement of a
particular Jer while job Specificatron tS a statement tha explarn the miThimum
quorfrcation ane gualities reguired for performing a Partrcular Jok .
2. Tob Aes cyipts
mon Centatns job 44,place of work ,working hours , of dutres and Fesponsibilittes while job
speerfrcation cCYentams
educatena| qualifications , knowledge, skills, wort experrence and career path,
c) Keyword : Explain
Level 1.4 CCom prehersron)
Four (4) uses of job analysTs information. . Placement and Orren-tation.
Tre manager can organise an ori entattron
pregramme for employees to help them fearn the reguired SkillS and gqualittes for the job.
This can help fhe management ¢p place the em
are Suitable for them. For example, the man
ployee on the Job theet employées a lesson on hovw to
agement can give the mprove then sett SETI,
2: Recruitment and selectron. Tee analysis information helps the manager to tdent
based on tne job reguiremem so fre employee will TS Suitable for them . For example,
Fy who to recrus+ based on
have a positron +ho+ the manager can selec HR gualiGicatren and sktils
t new employee 3. Trammng and developmen
The employees need to be tram to help them Mprove their ottlls and performance For more
effcrency Mm chomimg work. For example, employees can gam new knowledge and
enhance ter sktils ley Mmvolvirg tn troming programme.
4- Performarce apprarsa
Appraisals are iw portant to help Lmploy ees Improve thet performence ard they can be
rewarded when then job TS well done. Thrs con
improve the company 's prociuctivity and (he guallty eAGusenu. thet are done by yre
employees _
For example, the Company can ONE bonus to Yer excellent employees at least once a year.

Questm 2 @) Keyworkd! Explain level / 2X Compre hensim )

Tea C2) Types Of “ahormathy» reg vested i oP opplicohe Rae Br resume for emphynen} :
/: Persone | ‘DPormy ofdn + Persono! inPrrootyy # the most imporicn) Inforrnohay thot
must foe in on spplizshsr form For empkhyment fe rocke the em ployeny to krow ‘ohkout
HA peple who em fo uofk di the/r compmy' far exemple,
3 , ore pic hre, nome he pera! M&rmoh thot needs in The lresume
acdress , phone number ond emer/:
Working experrEnce ' If a person fas working expenence heor she con also write ff 10 dhe
resume becouse +he Emplgyers mostly wart the Emphkyee wha Aod working expenence
do vdess ther Ame fo toln the new emp iaye' For exemple, @ pericn wnte Ae or she actkthg
expanerce ako with the
con Armetion fetter Fran the Previa emphyee fo rocke& a resume
Strong:
Qleshan QQ: ) Keyword ! Ebborton
level '} ZC Gmprehens io )
Four C4) types of selechon est:
l Perferrnonce 1e37°
7khe emp lsyer need to mote performaxe tes} when vo on selechan
tes} to rncate sure Sho} eho} = candichte cn te IP She resume aA Tue
Stan ovor the emphyee to moke kustong dlecis¥7a9 | for ExemMp/es,
tHe ermplagers on Moke ANving yest fora codnable +hos SAY fo be
a renner:
-: Personolity fes?-
Personolity fes? 7s inn porter} for o new emphy fo know chwt
comdcbles att'tues: Personolhy test an do by giving @ gueshean ts the copddebctes such
ofS eae group / ao you [ntroduce Garret
or wort fo he shiroduced 2’. Bosed on the ccnadiaeteas onswer
the emplayers coy Know the andidotes .em aarkin gp 9° nor:
3° Tntelligence test:
The emphyers needs a condidcte fho/ intelligence 19 Moke sure the amMpry wll become
More oducnced +hen onother COMPANY: 7JAe
employers cD ab /ntleligence fest by giv™g a gveastioa abobt the
problem thot fae by the caypmy ond how the caordiidote .cay soke /t.
4 Medico! est:
The employer heeds ro rake sure dhe conlélte do a Medico!
fest becouse she employer em eotily know obat the camitan
oF the condjdofe to do aq yeh ael/) For exomp/le- the empkye rs
gwe feller asthe condiitie fe ab a mew) co] check UP at the chnk Hol shk with the comp7y '

Questa 3 ce» Keyword & Discuss leve| 2 2 Ccomprehensien ) 7he Foilousiing methods oF
troiniag’ cu Men 'ng: The Jronees cwill get _amentsr whoa menting therr ID) troming: A
super/san gs o person who responsthle jo “tropn the rosnees ah the ark! Supervisors Aare
provides Feedback 4 tronee obait rhe cork tho! troinees hove done: for exomple, superssr
guile Ke
tromees 4 do @Q work on qive a Feedbok chaut AS Fromnecs AWkS-
cil) Role Ploying:
Role -pley 1s the troiner ore woinihg the tromees by show He typical slhoh® thot he
tromee will kere of ucttploce’ This method «7/5 vsed to kelo devehp Drscucs
Level + a CComprehenston)
Four C4) ways Jo reduce caccidents of workplace.
. Organtse Safety traming progrom fov employees
Training Ts Important for every employer +0 Work Safely ance) Avord accent at workplace.
Employees will train how to oo HC IEY » egvipment and chemrcal safely during The
program. Fer €xample, certum eguipm-ent may look harmless
but Ff they are not properly handled i+ can cause hasty aceuden}.
2. Provide personal protective eguipment to the employees. Personal protective
egupment can hely te prevent Mnjyury at workplace. The employer need to make sure
that their employes wear she equipment properly during work to averd accident from
happenimy - Fur example, the workers who work at Constructron sie Need fo Ww ear
~ erSona protective equipement Such as goygles , Face protectron ang gloves fe
probect them.

3. Keep Tre workspaces clean Workspaces Should always be clean because Qi good work
environment will help employees fu do a better work. Unclean work Area rs aAnffrcult
fer employee toe do work and employees are more prune +o hazardg. Fur -exumple,
compuker cables at workplace should be arranye properly SO Ynere TS HO trapping
hazards.

A. Peport olongers and acctdents to ~mployer

Employ ees should report any Aanger and actual accadent to Mer employer So Hey can ake
actron tmmectutely lo avoid acerdents M We Future. Employers also should alters to any
styn of clangér that wil hapeen at the workplace. For exam ple, machne ond eguipment that
are ch damage cundtim should be repair mmediately oo it is cote for employees ty use.
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