Project Management - Interview

1. Project Management
a. What are the types of Management that we do part of Project Management
i. Estimation
ii. Planning and Monitoring
iii. Budget and Forecast
iv. Resource Management
v. Risk Management
vi. Requirement Management
vii. Communication Management

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Comments: Good that most of them are listed out, Scope Management, Stakeholder Management, Time
Management and configuration management also important

b. What is the critical success factor

i. Executing the project within the approved budget and showcasing the
profitability by keeping your customer happy

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c. How enhancement project is different from Agile development?

i. In a product/ software, if an additional feature is being added of existing
features are modified, then we call it as enhancement project and Agile
methodology can be used for new development and also for Enhancement.

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2. Process Management
a. What is the Lead Indicator for the Project Success
i. I would take key Matrices as Lead Indicators for my project success like
 1. For Development project: Defect Density, Effort variance / Schedule
variance, code review effectiveness and efficiency
2. For Testing Projects: Defect leakage, Test review effectiveness and
efficiency, Test effort and schedule variance

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b. How is early warning is different from Risk Management

i. We create early warning (RAG) based on the project, so that we don’t end up in
major risk like Customer escalation, resource attrition, Risk Index, Project
Metrics and Quality compliance where one or the other parameters are down,
accordingly the project is pushed to RED/ AMBER zone. Risks, during the
initiation of the project the known risks and while execution upcoming risks are
highlighted and appropriate mitigation or contingency plan are in place and this
is quantitatively managed.

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c. How to comply with your QMS

i. Based on the project type and approach, process tailoring has to be obtained
from the quality team to ensure that we don’t end up doing a lot of unnecessary
documentation or losing the compliance during the quality audits.

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3. Metrics Management
a. What are Key Metrics for a Software development Lifecycle
Development Testing
Effort Variance Effort Variance
Schedule Variance Schedule Variance
Defect Density Defect Density
review effectiveness Test case review effectiveness
review efficiency Test case review efficiency
COQ COQ
COPQ COPQ
Profitability Profitability
CSAT CSAT
 Risk Index Risk Index
Process Compliance Index Process Compliance Index
Resource Utilization Index Resource Utilization Index

b. What are the metrics that we use for agile development

Sprint Effort variance
Sprint Schedule variance
Sprint capacity
Story point Planned/ actual
Sprint defect density
Sprint Velocity
Story point acceptance ratio

c. Can we use Metric baseline for estimation and how?

i. Baselining metrics is very important part of Process Baseline where every
organization does it once in a year to compare themselves to the Industry
benchmarks by using various tools and techniques. Based on the PPB estimation
methodology can be created and estimated and use for prediction models too.

d. What is difference between Organization goals and Project goals

i. By using GQM (Goal Question Matrix) Methodology, we can create a project
goals based on the organization goals. For example if Org Goal is ‘Profitability
Growth’ this can be measure directly and Indirectly with project measure and
metrics like Effort variance, resource utilization and COPQ to see what is the
project profitability margin on month on month and see the trend.

4. Customer Satisfaction
a. What are the key areas for customer delight?
i. Communication plays a vital role in the customer delight. Communication plan
was prepared and shared to the client to ensure all communication are reached
to required stakeholder and ensure no information goes unnoticed.
b. How you will ensure that Customer requirements are understood completely?
i. There are various methodologies to ensure 100% understanding on customer
requirement. The best way is Requirement Assessment Framework (RAF) which
is tool used to requirement gathering or simpler method by list all the
requirement list by questioning the client and get acknowledgement.
c. How to manage client expectation?
i.
5. Continuous Improvement
a. What is difference between Initiatives and Innovations
i. Initiatives are triggered when you get any improvement ideas to change the way
of work or enhance the productivity or reduce COPQ (the rework effort).
Innovation are identified to transform the business expectation and bring great
result like dollar saving, Robotics which bring ROI. For example, in our last
 assignment we have made 88 Improvement initiatives for the betterment of the
project and 4 Innovation to bring dollar saving of $12000
b. What are the criteria’s for improvements

Improve Project Health

Address Future needs of the customer
Use of technology for innovations

And some of the improvement categories

Cost reduction, Speed of delivery, Risk Mitigation, Quality Improvement, Regulatory /

Mandatory

6. Organization Alignment
a. How do you ensure that Senior Manager expectations are met
i. Understand the organization policy from the superiors. Discuss and understand
the achievable goals for the assessment year. Make a connect program by
buying time of manager to evaluate your progress continuously on month on
month basis. Act according to the suggestions provided by seniors and deliver
what you are expected to.