8th

May 2019

Susan Anderson
Uber Australia Pty Ltd
Level 30, 580 George St,
Sydney NSW 2000

Dear Ms Andersen,

On behalf of Australian rideshare and delivery drivers, in conjunction with similar letters delivered by
drivers and delivery riders from across the world, we are delivering this letter to express our concern
about the lack of rights and standards that apply to transport workers in the gig economy.

Uber has relabelled work to avoid existing industrial classification and regulation, and it has done so
in order to offload operational costs and investment onto drivers and riders. Uber has not provided
fair and proper conditions of work or a living income for working Australian driver partners.

We are also concerned about the underlying financial premise of Uber’s upcoming IPO. Several
statements made by Uber in the lead up to the IPO indicate that Uber is not interested in addressing
the concerns of its driver and rider partners.

Driving Uber is not a flexible occupation. Driving times must be tailored to times of high customer
demand. In order to maximise their earnings, drivers are forced to work split shifts and inflexible
hours.

Two thirds of drivers are solely reliant on Uber for their income. Low rates ensure most of those drivers
drive 60 to 80 hours per week and earn less than the minimum wage.

Health is a major concern for Uber drivers. Uber driving is shift work. The mental and physical costs of
shift work are well documented and damaging.

Driving Uber can be dangerous. Assaults have been reported in the press, however many more
physical, emotional, verbal and sexual assaults occur than are reported.

No driver issues should be dealt with by Uber, which has a conflict of interest in the financial
imperative that Uber employees must consider as their prime motivation. All incidents of a legal
nature should be reported and independently dealt with by police.

Our concern is global. In April 2018, Uber estimated that it had 3 million cars on the road every day.
That number equals a total driver capital investment of at least $50 billion every 10 years. If Uber
borrowed $50billion /10 years, they would pay capital return with market interest. Drivers are
providing Uber with material capital, at no cost, in the cars they provide and drive. If this is a
partnership, account should be taken of drivers’ contribution to operational set up costs and cash
flow.

We demand that a company with an initial private investment value worth over $84 billion, treat those
who are the backbone of its business with fairness and respect.

We demand that Uber repay our capital investment in the company.

We demand right to congregate drivers for the purpose of determining our fair treatment as Uber
partners.

We demand that Uber provide driver partners with adequately staffed, locally based customer
support.

We demand an independent tribunal, the right to negotiate our partnership contracts, and
transparency in Uber driver operations and payment for services rendered.

We urge you to meet with a representative cross-section of drivers and riders from around the world,
to discuss how we might, as partners, address the uncertain future. Please email Rideshare Drivers at
uberdrivers@gmail.com to arrange that discussion. Uber should seize this moment to lead on good
workplace policies for drivers and riders around the world.

Sincerely,

Rideshare Drivers