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Kendall is a 10-year-old white female in the fourth grade at Pathways Elementary school.
She is an intelligent girl and constantly proves to me that she is capable of doing the work but
does not give herself the credit. She seems to be very insecure and struggles with self-
confidence; I have seen this portray itself in the classroom through her work and behaviors. I
cannot think of any time that she has missed school since I have been in the classroom, and she
generally shows good behavior in class, but there are some actions and behaviors that present
She struggles to follow directions while in school and often gets in trouble for not doing
as she is told or not paying attention. Academically, she has the potential to do very well and
succeed with her studies; however, she often falls short due to rushing through her work or not
doing what she knows that she should be doing. She will skip through activities during clipboard
tasks and do what she wants to do instead, usually reading, and when I ask if she has finished all
of her work first, she immediately jumps into doing what she hasn’t done yet. I have also
explained that it seems as though she is always aware that she is doing something wrong because
whenever I call her name she will instantly say “sorry” and do what she should be doing, which I
think is funny because if she continues to exhibit the same behaviors then she really is not sorry
I would consider her average when it comes to her social skills because she tends to keep
to herself most of the time, but can get talkative, which typically occurs when she should not be
talking. I have not noticed her hanging out with any particular people, and she is usually found
by herself during lunch or recess. I have noticed her behaviors towards other students, and she is
always friendly and eager to help, but there are a few students who do not always welcome her
help. Some of her classmates are very independent and confident in their abilities, so they do not
listen to Kendall when she explains how to do something correctly, but I would say Kendall is
I do not know much about her home life because it is a touchy subject for her and she
does not talk about it much. I found out from Mrs. Kent that she lives with her mom and sees her
dad every other weekend. This sometimes affects her behavior in class because she will come
back on a Monday morning after spending the weekend with her dad and will be very quiet and
seemingly upset.
Overall, Kendall has so many skills and abilities, but they are hidden behind her inability
to listen, pay attention, and follow directions. She gets out of her seat without asking, ignores
directions, calls out during instruction, and overall does what she wants. If I can eliminate or
diminish at least one of those behaviors, then her success in school could drastically change.
calling out without raising hands or getting out of their seats without asking. I decided to choose
Kendall for this case study because she showed those behaviors most frequently. The problem
behavior includes any time she calls out or speaks without raising her hand first, unless she is
otherwise told to call out. Most of the time, she will call my name, start talking without being
called on, or start talking/asking questions as I walk by. She was told to give herself a tally every
time she got out of her seat to ask me a question, talked or called out during discussion without
raising her hand first, or called my name instead of raising her hand. I chose to include when she
got out of her seat as well because it occurred frequently with calling out and they often went
hand-in-hand. I decided to observe and gather data over the time span of a day because her
behavior is sometimes different between classes and I thought I would get better and more
accurate results.
Data Collection
Number of Call-Outs
25
20
15
10
This line
5
graph
0
18-Feb 19-Feb 20-Feb 21-Feb 22-Feb shows the
Number of Call-Outs
number
of call-outs that Kendall exhibited in a day for one week of class time. This graph exhibits the
This line graph shows the number of call-outs that were observed every day for four weeks. This
Description of Intervention
To improve her behavior in class, I implemented an intervention plan that included her
tallying her “problem behavior” every time it occurred. I purchased a small, pocket-sized
notebook that she could carry with her in between classes. She labeled every day with the date
and every time she called out, I told her to give herself a tally mark. While she was keeping track
of her own tally marks, I was also keeping my own record to make sure she was being honest.
Throughout the first week of the intervention plan, she had to constantly be verbally reminded to
give herself a tally; however, as the weeks went by, she started becoming aware of herself and
her behavior and started giving herself tally marks without needing me to tell her. She was
holding herself accountable and being mindful of her own call-outs. Sometimes I would just
have to look at her and give her “the eye” and she would know to give herself a tally, but I tried
We had a discussion before I started the interventions and I explained what was going to
happen over the next few weeks, then we talked about what types of rewards she would receive
for showing progress during the intervention program. Every day, her goal was to get less tally
marks than the day before; if she reached that goal, she got to sit inside and read with me during
recess. Every week, if she had earned reading time four out of five days, then she received
candy. She picked out her own rewards based on what she knew would motivate her to watch her
behavior. She loves being able to sit inside and read because it gets too hot outside during recess
and her candy treats would be any type of full-sized candy, rather than just a few skittles or once
piece of candy. The rewards she chose were within reason and did a great job with helping her
The beginning of the intervention period was rough because her and I were both getting
used to the plan and remembering to tally the behavior. Based on the data and my observations
during class, I would consider this intervention successful. Before the interventions were
implemented, Kendall averaged 19 call-outs a day, with the highest amount recorded being 20
and the lowest being 17. By the end of the intervention period, the average amount of call-outs
during interventions was nine call-outs, with the average for the fourth week being four. Going
from an average of nine to an average of four shows a lot of progress with Kendall’s behavior.
Thought I would have like for the average to be lower, I am still happy with the results. She
showed me throughout this time that she is capable of putting in the work/effort it takes to
succeed in the classroom and has actually asked that we continue the behavior management
throughout the rest of the year. She has improved her attitude and behavior immensely by paying
attention more in class and correcting herself if she calls out or gets out of her seat without
asking. Now that the intervention period is over, I will continue to give her tally marks and hold
her accountable as well; however, I am going to work on self-correcting with her. Sometimes she
will still get up and start walking but will then realize what she needs to do and will sit back
down with her hand raised until I call on her. If she recognized her mistake and corrects it before
I can call on her to tally, then I praise her for realizing what she needs to do and going back to fix
it. I will also continue the reward system where she gets to read with me after school for
achieving her daily goal and receives candy for achieving her weekly goal, but I will be altering
the goals each week in an attempt to get rid of the behavior completely.
I really enjoyed this case study because I was able to work with one student directly on
achieving their behavior goals, which allowed me to focus more on those specific behaviors, but