Summary:

 Over Eight years of experience in Information Technology, that includes

experience in Software Quality Assurance Testing in Client/Server and
Web based applications.
 Executed manual and automated test cases in a distributed and varied
environment including HTML, web services, client/server, and database
applications.
 Extensive working experience in Black box, White Box , Functionality,
Back-End, Regression, Performance, and UAT testing and
understands the Software Development Life Cycle (SDLC) .
 Expertise in Manual and Automation testing using testing tools
WinRunner, TestDirector, QTP, Rational Robot, Requisitpro, Clear
Quest, LoadRunner , Silk test, Selenium.
 Extensive database testing experience including ORACLE, DB2,
SYBASE, SQL SERVER using SQL NAVIGATOR, TOAD.
 Extensive experience writing SQL queries to verify database tables.
 Strong working/testing knowledge on UNIX ,WINDOWS and
MAINFRAME platforms.
 Strong working/testing knowledge on FINANCIAL, AUTOMOBILE
TELECOM, HEALTHCARE applications developed using VB, Java,
C, C++,C#, Siebel, Perl.
 Strong ability to handle highly complex applications.
 Expertise in preparing the Test Proposals, Test Plans ,Test cases and
Test Reports based on the System Requirements and Design documents
 Strong Ability to understand business and technical requirements.
 Strong ability to work independently and on a team.
 Extensively tested different types of reports such as Crystal Reports
and Brio reports.
 Have experience with networking, general desktop, client/server
software applications.
 Strong skills with software QA methodologies.
 Extensive experience working in a fast paced environment.
 Very creative and self learner.
 Ability to work with tight timelines, multi-task and prioritize objectives.

Education:
Masters in Computer Management
Diploma in Computer science
Bachelors in science

Technical Skills:
Testing Tools: WinRunner, QTP, LoadRunner, TestDirector, Rational Clear Quest,
Rational Clear Case, Silk,
Database(s): Oracle 7/8/8i, SQL Server, DB2, Sybase, MS Access
Operating Systems: WINDOWS, UNIX, MAC,,DOS, Hummingbird Exceed 6.1/ X-Start,
ETL tools
Packages: MS – Word, MS - Excel, VISIO,MS_POWERPOINT
Languages: J2EE, Java, SQL, PL/SQL, C, C++, VB 5/6, XML ,JSP, ASP, AS/400,
Perl
Scripting: Shell Scripting ,TSL, Java Script, VB Script , PL/SQL
Browsers, Intranet: I.E 5.5/6.0, Netscape 7.0, Microsoft Outlook
Data Warehousing, Brio Reports(Hyperion),Crystal reports

Experience
October’08-present Kaiser Permanente, Los Angeles, CA
Senior QA Analyst / Business Analysis
Individual & Family plans (CSI, Hestia projects)
Kaiser Permanente is a health insurance company primarily providing
affordable health insurance for both individuals and family. All the
transactions are done on a web-based platform using Java. The product is
used by customers, brokers as well as underwriters.
Responsibilities:
 Worked with project leads extensively to understand the
requirements of the project.
 Extensively conducted smoke test, regression test as well as
functionality test on the application. Extensively used both BLACK
BOX and WHITE BOX testing types to test the application on
JAVA platforms.
 Very good working knowledge of BOM, HTML, XML, Java.
 Developed comprehensive test plans according to business,
functional, and technical requirements using Quality Center 9.2.
 Experience creating complete system testing suites.
 Provided product testing and enablement expertise across
configuration, development and test teams. Prepared time estimates
and schedules for testing activities.
 Provided bug prevention or proactive testing through product
specification reviews.
 Demonstrated mastery of writing and executing test plans, verifying
results and escalating defects appropriately.
 Used effective communication to share product and testing
knowledge across configuration, development, and test teams.
 Develop and followed well-defined Test procedures.
 Analyzed and resolved lot of issues related to certain complex
functionalities with the developers.
 Used QTP to test the different functionalities in web application
using VBscripts.

Environment: Java programming, HTML, XML, Quality Center,

Oracle, QTP, SQL Navigator

July’06-October’08 Magellan Inc, Los Angeles, CA

Senior QA Analyst
MAP UPDATE, TRITON, VENUS Projects
Magellan Inc is a GPS Navigation company which manufactures and
develops software for various GPS Navigation related products. Various
products that Magellan manufactures are mainly hand held and mobile
car devices. This is basically a embedded s/w based on C/C++ platforms.
Web-based testing was also done in this company using JAVA.
Responsibilities:
 Worked with project leads extensively to understand the
requirements of the project.
 Conducted Cross-platform testing through all phases of the product
development life cycle including WINDOWS and MAC
environment.
 Lead a team of 4 people and guided them to make sure the
functionality is getting tested properly
 Extensively conducted smoke test, regression test as well as
functionality test on the application. Extensively used both BLACK
BOX and WHITE BOX testing types to test the application on
C/C++ platforms.
 Very good working knowledge of BOM, HTML, XML, Java.
 Extensively conducted WHITE BOX testing on CORE JAVA
application.
 Updated the GPS H/W according to company installation standards.
 Conducted API testing before releasing the application to the entire
testing team.
 Extensively tested Web Based application ‘INTRA’ used internally
by the company which was developed using J2EE technology.
 Performed business analysis of information requirements for defects
and enhancements and worked with others on team to determine
software specifications and defects
 Extensively developed Test Plans, Test Cases based on the
requirements document.
 Worked extensively with developers to understand the source code
and its effect on the behavior of the unit.
 Analyzed and interpreted test data and prepared technical reports for
use by engineering and management personnel.
 Extensively tested MAP UPDATES on different models by using the
different route methods. Traffic, AAA, POI functionalities were also
tested on different units.
 Experience creating complete system testing suites.
 Strong experience in testing offshore-onsite testing.
 Worked closely with the Documentation team to ensure the content is
meaningful and correct
 Communicated with customers regarding installation issues and
software defects.
 Used UNIX and PERL scripts and commands to test certain
processes.
 Followed Agile (SCRUM) methodology of work.
 Used SQL Navigator extensively to write queries in PL/SQL and
test the database.
 Performed Performance testing on the unit using QTP, LoadRunner.
  Extensively found out highly complex bugs before releasing the
product.
 Extensively conducted field tests to verify the behavior of the unit in
real time environment.
 Prepared time estimates and schedules for testing activities.
 Used ClearQuest to check the quality of application during each
phase of the development cycle and also extensively used it keep
track of the release in which a feature, enhancement, or bug fix
appears.
 Used UNIX commands and scripts to test certain processes in the
application/unit.
 Used CVS Software Revision Control System.
 Verified performance of the units by using different map updates.
 Worked extensively on Hand Held products which helped in creating
Geocache, Waypoints, Trails and tracks.
 Extensively used QTP (VB Scripts) to write scripts for testing
certain functionalities in the unit.
 Provided guidance to different team members thereby managing
certain ongoing projects within the company.
 Extensively tested ‘NAVTEQ’ map on the GPS unit.
 Documented Test Coverage , Defect reporting Matrices and Test
results and escalated issues/bugs with management for development
for resolution.
 Analyzed and resolved lot of issues related to certain complex
functionalities with the developers.

Environment: Java programming,J2EE, Servlets, C++, QTP, ,Clear

Case, Clear Quest, SQL Navigator, PERL, EJB, JDBC, XML, PERL,
shell scripting in UNIX/LINUX environment, Windows XP, Lotus
Notes, MS-Word, MS-Excel, SOAP, VSS, CVS

Sep’04- July’06 Toyota Motor Sales, Los Angeles, CA

Senior QA Analyst
TOYOTA ORDER MANAGEMENT SYSTEM Project
The Toyota Order Management System (TOMS) was developed to
manage the Ordering and Specification Management system. TOMS
improves the vehicle ordering process and enhances lead-time reduction
from the time a vehicle is ordered to the time it is produced in the
factories. A shortened lead-time reduces ground stock and promotional
costs by providing a faster response time to market conditions. TOMS
expedites order creation and processing and reduces complexity in the
processing cycle. This improved functionality facilitates on-time delivery
of build-to-order vehicles to customers.
Responsibilities:
 Worked with business analysts to understand the requirements of the
project.
 Found out complex defects within the application.
 Manually tested certain functionalities of the application until it
reaches a stable state.
 Extensively conducted smoke test, regression test as well as
functionality test on the application.
 Extensively written Test Plans, Test Cases based on the
requirements document.
 Extensively used UNIX to test certain processes in the background.
 Used ETL tools to transfer data from one database to another.
 Extensively used TestDirector to log defects and maintain work
areas and also to check the quality of application during each phase
of the development cycle.
 Extensively tested Crystal Reports for certain parts of the
application.
 Worked in production development environment.
 Extensively used QTP 8.2 to generate VB scripts to the application.
 Used LoadRunner to conduct performance testing.
a)Architecting the load testing infrastructure
hardware & software
b)TestDirector integration with LoadRunner
c)Development of load/stress/performance testing
processes & procedures
d)Directly responsible for Stress/Load/Performance
testing systems
e)Designed, created & executed business realistic
scenarios across multiple LOBs
f)Trained/Mentored junior level team members,
technically.
g)Wrote custom DLLs for LoadRunner to emulate
business processes
 Worked on up-gradation from Oracle 9i to Oracle 11i.
 Used SQL Navigator to write queries and test the database.
 Extensively tested different types of reports developed in
Brio(Hyperion) and SQR. Also worked with Data Warehousing
team to gather requirements from them for testing one of the reports.
 Collected requirements from users as and when required and
properly placed the requirements for better readability for testers and
developers(Technical writing).
 Used XML recording technique to automate database portion of the
application.
 Tracked/reported, test progress report and project plan to the
manager.
 Provided training and work direction to other members of the
team.
 Performed lead roles on certain functionalities of the application
involving quality assurance and development of the functionality.
 Was responsible for reviewing and reporting project process state
and performance to the manager.
 Analyzed and resolved lot of issues related to certain complex
functionalities with the developers and analysts.
  Used Mainframe to extract certain data pieces for testing reports.

Environment: JAVA,SQL Navigator, HP-UNIX, PERL, ASP,VB,

Windows XP, QTP, TestDirector, Lotus Notes, MS-Word, MS-Excel,
Brio reports, Mainframe

Aug’04 – Sep’04 Bowne & Co, New York City, NY

Senior QA Analyst

STATEMENT CONTROL DATABASE Project

The Control Database is a key component in the development of the
401 (k) Statement Application for Hewitt Associates. It is a user
interface that provides the ability to identify the statement structure on a
plan basis, and a back end Access database to reflect the client-defined
statement structure. This interface works in conjunction with the
application program that processes the data for the statements..

Responsibilities:
 Worked closely with managers and team members for a good
application understanding.
 Extensively wrote test plans and test cases based on the requirements
specification for the project.
 Extensively tested UNIX processes in the background.
 Extensively conducted manual tests on the Confirm documents of
Hewitt. Compared the output data with the input data provided in the
form of excel sheet.
 Used SQL Navigator to write queries and test the database.
 Extensively tested the application based on the test scripts that were
given by the client Hewitt for variations in input data.

Environment: UNIX Processes running in the background for

printouts, Access Database

Nov’03 – July’04 Dow Jones & Co, Plainsboro ,NJ

Senior QA Analyst

BARRONS ONLINE AND WSJ.COM Project

Barrons.com and wsj.com incorporates an e-commerce solution from
eMeta Corporation called eRights. It has a new Billing and Registration
system for WSJ.com and Barrons.com. This project included
replacement of two existing databases, Registration, Authentication;
Customer Service interfaces etc for better performance & user
convenience. These sites allow to acquire market information, latest
happenings in the industry, immediate news updates and all that is
available in the “Wall Street Journal” newspaper and more.

Resposibilities:
  Attended system specification group meetings, analyzed
requirements, interacted with developers, middleware support,
DBAs, System Analysts and team members to setup the testing
environment. Also worked with a bunch of customer service
representatives to gather requirements and designed documents with
their help also called Technical writing.
 Extensively used TestDirector for writing Test Cases and
updating the Test Results after execution of test cases. Also presented
the test results in the form of Excel sheet in a excellent format for
better Readability.
 Provided training and work direction to other members of the
team.
 Conducted Cross-platform testing through all phases of the product
development life cycle including WINDOWS and MAC
environment.
 Involved in writing TSL scripts using Winrunner 7.5.
 Manually tested certain functionalities of the web-sites.
 Write test cases based on requirements documents, eligibility
criteria, design flows of the application.
 Developed comprehensive test plans based on defect and business
scenarios
 Involved in entire QA Life Cycle, which includes Designing and
Developing and Execution of the entire QA Process and
documentation of Test Plans, Test Cases, Test Procedures and Test
Scripts
 Used Loadrunner heavily for stress testing of the web-site.
 Implemented Business Process Change Management, SDLC and
IT Project Management.
 Used FTP commands/method on Unix and Windows for transferring
the files between two different servers or two different environments
 Verified to see if new fix is impacting existing functionality
 Conducted regression testing on Major releases verifying no new
defects were caused by fixes.
 Performed application’s Functional, Black Box, Integration,
System, Regression, White Box and Roll Back testing
 Bug tracking was done through Test Director.
 Analyzed and resolved the issues after coordinating with developers
 Involved in testing the Back end data base using TOAD.

Environment: Winrunner 7.5, Test Director 7.2, Oracle 8i, TOAD,

HP-UNIX, ISPF, shell script (ksh), Loadrunner ,FTP, TCP/IP,
Windows2000/ XP, MS-Outlook, MS-Word, MS-Excel, Novell, ava,
Apache

Dec ‘02 – Oct ’03 FleetBoston Financial,Boston,MA

QA Analyst
VISTA 2000 Project
Worked as a Quality Assurance tester for Functional, System and
Regression testing of “Vista 2000” a “Customer Relationship” based
 project.. Got well versed with the finance rules and regulations required
for the project.

Responsibilities:
 Analyzed Design documents. Worked very closely with project
Managers for writing Technical Documents.
 Attended documents ‘Walk-Thru’ with Development Team.
 Developed Software Test Plan includes actual test cases/test
matrices and Scenarios
 Used Export & Import methods to transfer the data from
production environment to Test environment
 Used WinRunner 7.5 to write TSL scripts.
 Analyzed the Results files after executing the scripts for finding the
errors
 Performed the Functional, System, Unit & Integration testing
 Tracked the problems by using the TestDirector 7.2 Problem
Tracking tool
 Extensively interacted with the Developers to resolve the Bugs
 Used Oracle /Sybase as back-end database. Tested the back-end
using SQL queries. Used lot of stored procedures as well as
triggers to test the application.
 Used Loadrunner for stress testing of the application.
 Assisted technical writers to formulate user support manuals and
demonstrated new functionality to users
 Performed testing after installing the Product/Release into the
production environment
 TSL was used to enhance the power of the Scripts for handling
complicated scenarios

Environment: Winrunner, TestDirector, Loadrunner,SQL, Oracle,

Siebel, Windows NT, X Windows.

Feb’01 – Nov’02 Lucent Technologies, Hyannis, MA

QA Tester/Analyst
SOFTSWITCH Project
Worked dedicatedly on a switch based project called "Softswitch". This
software project works on different networks. The project is under
research and development also deployed at various customer locations.
Was actively involved in automating the application using
Winrunner ,LoadRunner and TSL scripts. Experience in working with
Novell Netware ,Load Balancers and also on T1/E1 cards for testing
purpose

Responsibilities:

 Was enthusiastic to self-learn various networking protocols like SIP,

H.323,SS7,ISDN and IPDC. Was actively involved in identifying
customer requirements correctly and writing test plans and test cases.
 Developed Test Proposal & Software Test Plan including actual
test cases and scenarios.
  Manually tested functionalities of the web-site.
 Used Export & Import methods to transfer the data from
production environment to Test environment
 Executed the Orchestrate scripts on Unix (AIX-Ksh) platform to
load the data from Tables/Flat files to Flat files/Tables
 Analyzed the LOG files after executing the scripts
 Involved in installation of software and Setup the servers (UNIX and
Windows) including system and user administration
 Involved in configuration of Network Hardware/Software
 Performed the Functional, System, Unit & Integration testing
 Took an active lead in deciding test procedures, and automating test
cases using Winrunner and TestDirector, and then finally executing
these test scripts developed using TSL successfully
 Generated SQL and run query to generate reports (Front-end) and
compare the results with that of SQL (Back-end)
 Executed the test scenarios on Unix platform that fulfill the test
designs and test plan.
 Used SQL to validate the data in the output Tables/Flat files are
correctly populated
 Used WinRunner to generate scripts by Analog/Context Sensitive
mode
 Added TSL functions using Function Generator, Enhanced test
scripts by adding conditional statements, loops and arithmetic
operations.
 Added Synchronization points, Check points in TSL scripts for
effective testing
 Conducted Batch tests using WinRunner
 Conducted Data Driven tests using WinRunner
 Extensively interacted with the developers to resolve the bugs
 Used TestDirector to report and track the bugs
 Supported the users with any technical issues
Environment: Oracle, DB2 (SQL) 7.2, Unix(AIX), Shell Script
(ksh), C/C #, XML, TCP/IP, SNMP, FTP, Win 95/NT, WinRunner,
TestDirector, Hummingbird

Jan’97 – May’00 CDAC, Pune,India

Programmer / Test Engineer
CDAC is a consulting and development company. It offers consulting
services for development, management, software and investing. Involved
in development and tested the various functionalities of CDAC
application “Payroll System”.

Responsibilities:
 Designed and Developed Payroll System to track employee
information. Design includes data modeling & normalization
 Development includes creating Tables, Indexes, and Exporting &
Importing the data.
 Developed Procedures, Functions, & Stored procedures to
automate the project
 Developed front-end screens to populate the data from tables &
manipulate the data as per the user requirements.
 Performed database logical backups (Exports) to create additional
schemas
 Extensively used Procedures, Functions, Exceptions, Cursors,
Triggers and Packages
 Performed Unit, White Box, Functional & System Testing of the
GUI application
 Prepared Test cases and Test scripts based on requirements and
functional specifications
 Performed regression testing after resolving the bugs.
 Manual and Automated execution of Test Cases and verification of
actual results against anticipated results
Environment: Windows95/NT, PeopleSoft, Unix, Oracle 7.3, SQL,
PL/SQL, Shell Scripting, HTML, Visual Basic, ASP.