QUESTIONAIRE FORM

NOTE: Find the performance of a known Nittol detergent in the market a product of
BRIGHTWATCH Company. It is adhered to fill in the appropriate answer into the boxes
and tick where it is necessary.

PART A:

Age Below 20 Above 20

Sex Male Female

State…………………………………………………………………………………

LGA…………………………………………………………………………………

PART B

1. Have you used Nittol?

Yes
No
2. Would you rate the purchasing level of Nittol detergent?
Excellent
Good
Average
Poor
Terrible
3. How satisfied are you with this detergent?
Extremely satisfied
Very satisfied
Neutral
Very dissatisfied
Extremely dissatisfied

4. Would you recommend Nittol product to friend?

Yes
No
If No, why not?
5. Which of these following is the main rival of Nittol detergent product in your area?
Klin
Whao
Bimbo
Other ………………………………………………………………, Specify
6. How attractive is the Nittol detergent product packaging?
Extremely attractive
Very attractive
Neutral
Very bad
Extremely bad
7. Will you continue to use Nittol detergent?
Very likely
Somewhat likely
Not sure
Somewhat unlikely
Very unlikely
8. What are the three main reasons that could deter you from buying Nittol detergent?

9. If you could change something about the product what would it be?

10. Are there any comments you have for the company to improve the product?
11. In order to increase product demand, what could be done by the company. State your
suggestion?

Thanks for your cooperation. We are highly impressed for participating.