Hanevi Djasri, MD, MHA

Perum Griya Perwita Asri I no 21, Condong Catur, Yogyakarta

Mobile +62 816 191 3332
e-mail: hanevi_pmpk@yahoo.com

Hanevi Djasri
Personal information
Sex: Male
Place and date of birth: Jakarta, August 11th 1969

Education
1995-1997, Master of Hospital Administration, University of Indonesia, Jakarta, Indonesia
1988-1994, Medical doctor, University of Indonesia, Jakarta, Indonesia

Professional experience
Healthcare Quality Management Consultant: Centre for Health Service Management, Faculty
of Medicine, Gadjah Mada University, Jogjakarta, 2003-Present (please see detail)
Healthcare Quality Management Lecturer, Master of Hospital Administration Program, Gadjah
Mada University, 2003-present
Research and Development Department Head Hermina Hospital Group
Medical Vice Director Hermina Hospital Jatinegara
Training-Education and Quality Division Head Hermina Hospital Jatinegara
Hermina Hospital Group, a private group of 10 hospitals with total +1.000 beds in Jakarta, West
Java, Central Java & East Java, 1998–2003
Group Insurance (Health, Employee Benefit, Bank Assurance) Department Head: Eka Life
Corporation, a joint venture life insurance company between Sinar Mas Group (Indonesian) and
Ayala Group (Philippines), Jakarta, 1996–1998
Medical Doctor: Primary Healthcare, Bogor 1994-1996

Detail experience
Clinical Quality (Micro System)
1. Lead consultant: Moewardi Hospital Mortality Reduction Program (2011-2012). Funding:
Moewardi Hospital
2. Lead consultant: Harapan Kita Mother and Child Hospital Clincal Audit (2010) Funding:
Hapran Kita Mother and Child Hospital
3. Lead consultant: Dharmais Hospital Clincal Audit (2009) Funding: Dharmais Hospital
4. Researcher: Hospital TB Case Management Evaluation trough Clinical Audit (2007-
2008). Funding: DFID-World Health Organization
5. Consultant team: Setting up Clinical Pathway for Heart Centre at Cipto Mangunkusmo
Teaching Hospital (2005-2006). Funding: Indonesian National Insurance Company
6. Lead consultant: Design and Implementation of Clinical Audit for Immanuel Private
Teaching Hospital, Bandung (2004-2005), Funding: Immanuel Hospital, Bandung
7. Researcher: Clinical Performance Development Management System/CPDMS
Expansion Model for Maternal & Neonatal Infection Control Program in Hospital at
Central Java Province (2004-2005). Funding: World Health Organization Jakarta office.
Quality Management System (Organization System)
8. Lead Consultant: World Class Hospital Program for Eka Hospital (2013-Present).
Funding Eka Hospital Group
9. Consultant Team: Implementation of Joint Commission International Hospital
Accreditation Program in Sardjito Hospital (2012-Present). Funding: Sardjito Hospital
10. Lead Consultant: Sister Hospital Program East Nusa Tenggara Province (2011-Present).
Funding: AusAid
11. Lead Consultant: Persahabatan Hospital Clinical Quality Change Management Program
(2007-2012). Funding: Persahabatan Hospital
12. Lead Consultant: Telogorejo Hospital Clinical Quality Management System (2009-2010)
Funding: Telogorejo Hospital
13. Lead Consultant: Universitas Kristen Indonesia Hospital Clinical Quality Mangement
System (2009-2010). Funding: UKI Hospital
14. Lead consultant: Developing Quality Management System for Provincial Health Office,
Community Health Centres and Quality Council (2007) in Jogjakarta. Funding: Provincial
Health Project I – Jogjakarta Province – Indonesian Ministry of Health – World Bank
15. Consultant team: Supporting Human Resource Development & Health Service
Reconstruction in West Aceh & Aceh Province (2006-2007). Funding: World Vision
Australia - Royal Children’s Hospital Melbourne
16. Lead consultant: Clinical Governance Implementation for Saiful Anwar Teaching
Hospital, Malang (2006), Funding: Saiful Anwar Hospital
17. Researcher: Design and implementation of Clinical Governance Tools for Public
Hospital and Community Health Centres (2006). Funding: World Health Organization
Jakarta office.
18. Researcher: Hospital Management Assessment (Rapid Assessment Procedures/ RAP-
HoME) in NTB and NTT provinces (2006). Funding: Deutsche Gesellschaft fuer Technische
Zusammenarbeit (GTZ)
19. Lead consultant: Setting up Minimum Service Standard for Cepu Hospital, Central Java
Province (2006), Funding: Cepu Hospital. Yohanes Hospital, Kupang, NTT Province
(2006), Funding: Yohanes Hospital. Tarakan Hospital, Budi Asih Hospital, Koja Hospital,
Jakarta (2006), Funding: Tarakan Hospital, Budi Asih Hospital, Koja Hospital. Kariadi
Teaching Hospital, Semarang, Central Java (2005), Funding: Kariadi Hospital. Zainal
Abidin Hospital, Banda Aceh, NAD (2005), Funding: Deutsche Gesellschaft fuer
Technische Zusammenarbeit (GTZ)
20. Lead consultant: Implementation of Quality Assurance Community Health Centres in
Jogjakarta (2005). Funding: Provincial Health Project I – Jogjakarta Province – Indonesian
Ministry of Health – World Bank
21. Lead consultant: Quality Strategic Planning Design for Cicendo Eye Hospital, Bandung
(2004), Funding: Cicendo Eye Hospital, Bandung
22. Lead consultant: Implementation ISO 9000:2000 Quality Management System for
Community Health Centres (5) in Jogjakarta (2004-2005). Funding: Provincial Health
Project I – Jogjakarta Province – Indonesian Ministry of Health – World Bank
Healthcare Regulation (Environment System)
23. Consultan Team: Developing New TB Care Model (2013-Present). Funding Otsuka
Foundation
24. Lead Consultan: Developing Healthcare Quality Measurement by BPJS (2013).Funding
PT. Askes Indonesia
25. Lead Consultant:Mapping Healthcare Quality System in Indonesian (2013). Funding WHO
Indonesia
26. Lead Consultant: Strengthening Hospital Accreditation Systems at Provincial Level in
Indonesia (2012). Funding: Australian Leadership Award
27. Lead Consultant: Evaluation of Hospital Accreditation System in Indonesia (2012).
Funding: Nossal Institute, Melbourne University, Australia
28. Lead consultant: Pilot Program: Establishing an Accreditation System to Standardize
the Quality of Birth Delivery Facilities, West Java (2010-2012). Funding: World Bank
29. Lead consultant: Design and Implementation for Healthcare Regulation Framework at
East Kalimantan Provincial Level (2005-2009). Funding: HWS - Indonesian Ministry of
Health – Word Bank
30. Lead team: Tarakan District Health Office, Overseas Benchmarking: Health Service
Regulation in Singapore (November 2006). Funding: HWS – Indonesian Ministry of Health
31. Lead consultant: East Kalimantan Provincial Health Office, Overseas Benchmarking:
Health Regulation in Malaysia (May 2006). Funding: HWS – Indonesian Ministry of Health
32. Lead consultant: Design and Implementation for Mother, Neonatal and Child Healthcare
Regulation at Bali Provincial Level (2005-2006). Funding: -Decentralization Health
Services Project, Indonesia Ministry of Health – Asian Development Bank
33. Lead consultant: Design and Preparation for Implementation Health Services Regulation
at Bali Provincial and Riau Provincial Level (2004-2005). Funding: -Decentralization
Health Services Project, Indonesia Ministry of Health – Asian Development Bank
34. Consultant team: Establishment of Indonesian Healthcare Quality Network/IHQN (2005).
Funding: Centre for Health Service Management, Gadjah Mada University.
35. Consultant team: Zainal Abidin Hospital Aceh, Overseas Benchmarking: Public Hospital
Management in Malaysia (July 2005). Funding: Zainal Abidin Hospital Banda Aceh
Reconstructions Program – Deutsche Gesellschaft fuer Technische Zusammenarbeit (GTZ)
36. Consultant team: Establishment of Quality Council in the Province of Jogjakarta (2004-
2005). Funding: Provincial Health Project I – Jogjakarta Province – Indonesian Ministry of
Health – World Bank
37. Consultant team: Overseas Benchmarking: Healthcare Delivery System for Poor & High
Risk Communities in Thailand (November 2003). Funding: Health Project V Ministry of
Health Republic of Indonesia – World Bank

Workshops/ Short courses/ Seminars (participant)

2013
1. Improve Quality, Reduce Costs,Save Lives. International Forum on Quality & Safety in
Healthcare, London, UK. April 2013
2012
1. Strengthening Hospital Accreditation Systems at Provincial Level in Indonesia
Fellowship. Australian Leadership Award, Melbourne and Sidney, Australia, September
2012
2. Hospital Accreditation Training for Trainers. Joint Commission International, Jakarta,
March 2012.
3. Hospital Accreditation Training for Indonesian Public Hospital Staff. Joint Commission
International, Indonesian Ministry of Health, WHO Indonesia. Jakarta, March, 2012
2011
1. Hospital Management Asia (HMA), Singapore, September 2011
2010
1. Quality Outcomes: Achieving Patient Improvement. The International Society for Quality
in Health Care (ISQua) 27th International Conference, Paris, France, October 2010 (Speaker
and Participant)
2. Clinical Audit Refreshing Training Programme. NHS. Paris, France, October 2010
2008
3. Healthcare Quality and Safety: Meeting the Next Challenges: The International Society
for Quality in Health Care (ISQua) 25th International Conference, Copenhagen, Denmark,
October 2008 (Poster Presentation and Participant)
4. The Danish National Indicator Project Mentorship Program, National Indicator Projects
Coordinating Secretariat, The Department of Clinical Epidemiology Aarhus University and
The University Hospital of Aarhus. October 2008.
2007
5. Transforming Healthcare in the Electronic Age: The International Society for Quality in
Health Care (ISQua) 24th International Conference, Boston, USA, October 2007 (Speaker
and Participant)
6. The power of us: 5th Australasian Conference on Safety and Quality in Health Care,
Brisbane, Australia, August 2007 (Poster presentation and Participant)
2006
7. Raising the bar for Quality: 4th Australasian Conference on Safety and Quality in Health
Care, Melbourne, Australia, August 2006 (Poster presentation and Participant)
2005
8. Patient Safety and Quality Short Course, Australian Safety and Quality Council, Charles
Darwin University, Darwin, Australia, December 2005.
9. Innovating for Quality: 22nd ISQua International conference, International Society for
Quality in Health Care, Vancouver, Canada, October 2005.
2004
10. Scientific Writing Workshop, Centre of Health Service Management, Gadjah Mada
University, February 2004
2003
1. Clinical governance: Executive Development Program, Gadjah Mada University,
December 2003
2. Hospital Balanced Scorecard:Executive Development Program, Gadjah Mada
University, October 2003
3. Health Consultant Training: Center of Health Service Management, Gadjah Mada
University, August 2003
4. Hospital By Law Short Course, Indonesian Hospital Association (PERSI), Ayer, May 2003
2002
5. The Seven Habits of Highly Effective People Refreshment Training, Janssen Hospital
Development Program, Jakarta, August 2002
2001
6. Medico legal aspect and legal conflict at Hospital Short course: Indonesian Medical
Association and Indonesian Hospital Association (PERSI), Jakarta, April 2001
2000
7. Information Technologies Seminar, Ministry of Health, Republic of Indonesia and PT.
Compaq Computer Indonesia, Jakarta, November 2000.
8. Quality Assurance for Hospital Management Course, Ministry of Health Republic of
Indonesia, Jakarta, August 2000
9. Corporate Training as a business unit in Organization Seminar, Intipesan conferences,
Jakarta, March 2000
1999
10. Hospital Accreditation Course, Ministry of Health, Republic of Indonesia, Jakarta, January
1999
1998
11. Program on Managing for Effectiveness Course, Sinar Mas Management Development
Center (SMMDC), Jakarta April 1998, including:
a. Business Environment Analysis by SMMDC
b. Personal Development by MDI and TACK Training Indonesia
c. The Seven Management and Planning Tools by PQM Consultants
d. Change Management by PSD Consultants
e. Customer Service Management by SMMDC
f. Introduction to Benchmarking by Professor T.Pawitra
g. Management by Olympic System by Asia Pulp & Paper Core-V team

Workshops/ Short courses/ Seminars (course director/ facilitator/ trainer/ speaker)

2012: Course Director: 8th Quality Forum, Indonesian Healthcare Quality Network, Jogjakarta
2011: Course Director: 7th Quality Forum, Indonesian Healthcare Quality Network, Jogjakarta
2010: Course Director: 6th Quality Forum, Indonesian Healthcare Quality Network, Jakarta
2009: Course Director: 5th Quality Forum, Indonesian Healthcare Quality Network, Jogjakarta
2008: Course Director: 4th Quality Forum, Indonesian Healthcare Quality Network, Bandung,
West Java
2007
1. Course Director: 3rd Quality Forum, Indonesian Healthcare Quality Network, Surabaya,
East Java
2. Trainer: Clinical Audit Training, Collage of Medical Management Doctors (PDMMMI),
Jakarta
3. Trainer: Clinical Audit Training, Bethesda Hospital, Jogjakarta
4. Trainer: Hospital Accreditation Training, Porsea Hospital, North Sumatra
5. Facilitator: Internal Quality Management System Audit, Jogjakarta Provincial Health Office,
Jogjakarta
6. Faciltator: Clinical audit workshop, Sigma Consult, Jogjakarta
2006
1. Course director: 2nd Quality Forum, Indonesian Healthcare Quality Network, Denpasar,
Bali
2. Speaker: Clinical governance implementation trough quality management system,
seminar, Surabaya, East Java
3. Speaker: Regulation in Healthcare, Provincial Health Office, Palu, Central Sulawesi
4. Speaker: Design and implementation of clinical pathway as a part of hospital case
mix/DRG, Makasar
5. Speaker: Minimum service standard as a requirement for public services body, Jakarta
6. Speaker: Trend in patient safety in the world and the implication for Indonesia, seminar,
Jakarta
7. Speaker: Design and implementation of clinical pathway as a part of hospital case
mix/DRG, Jakarta
2005
1. Facilitator: Clinical audit workshop, Wahidin Sudirohusodo, Makasar, South Sulawesi
2. Facilitator: Clinical audit workshop, Pondok Kopi Islamic Hospital, Jakarta
3. Speaker: Medical doctors Professionalism in part-time/full-time work Seminar, Jakarta
4. Trainer: Hospital Quality Management System Training, PTP Hospital Group, East Java
5. Speaker: Emergency Department Quality Management System Seminar, Ministry of
Health Republic Indonesia, Bandung, West Java
6. Speaker: Clinical Pathways Seminar, Bandung, West Java
7. Speaker: 4th Health Service Decentralization Conference, Makasar, South Sulawesi
8. Course director: 1st Quality Forum, Indonesian Healthcare Quality Network (IHQN)
Conference, Jakarta
9. Speaker: Health Service Regulation Seminar, Buleleng, Bali
10. Faciltator: Community Health Centres Quality Management Standard Workshop,
Buleleng, Bali
11. Facilitator: Hospital Licensing Workshop, Buleleng, Bali
12. Facilitator: Minimum Standard of Healthcare Workshop, Buleleng, Bali
13. Facilitator: Standard Accreditation for Basic Medical Care Workshop, Jogjakarta
14. Facilitator: Standard for Mother and Baby Friendly Hospital Workshop, Jogjakarta

Publication
1. Hanevi Djasri. Quality Improvement of Tuberculosis Care in Hospital after Clinical Audit
Finding: An Action Research. Accepted for poster presentation at BMJ-IHI International
Forum on Quality and Safety, London, UK, April 2013 (un-publish)
2. Hanevi Djasri. The Impact of Hospital Accreditation Program on Hospital Quality of
Care: Comparison between National and International Program. Accepted for oral
presentation at 29th ISQua International conference, International Society for Quality in Health
Care, Geneva, Swiszerland, October 2012. (un-publish)
3. Agung Sutiyoso, Lia Gardenia Partakusuma, Hanevi Djasri. Appreciative Inquiry and Value
Chain to Improve Clinician Involvement in Hospital Strategic Plan Development.
Accepted for oral presentation at 27th ISQua International conference, International Society
for Quality in Health Care, Paris, France, October 2010. (un-publish)
4. Djasri H, Utarini A, Probandari A, Improving Tuberculosis Care in Hospital with Clinical
Pathways: From Program Accountability to Each Patient Accountability Accepted for
poster presentation at 25th ISQua International conference, International Society for Quality in
Health Care, Copenhagen, Denmark, October 2008. (un-publish)
5. Djasri, Utarini, An Evaluation on DOTS Implementation in Indonesian Hospitals Through
Clinical Audit: Can The Australian Clinical Governance Model Make Improvement?,
Accepted for oral presentation at 24th ISQua International conference, International Society
for Quality in Health Care, Boston, USA, October 2007. (un-publish)
6. Kuntjoro, Djasri. Minimal Hospital Services Standards as Required for Developing the
Hospital as Public Services Body and a Mean for Improving Performance, The
Indonesian Journal for Health Service Management, 2007
7. Djasri, Clinical Governance Implementation Using ISO 9000: Case Study in Two Public
Hospital in East Java, The Indonesian Journal for Health Service Management, 2007
8. Hikmatin, Djasri, Utarini. Descriptive study of the effectiveness of hospital licensing
regulation, The Indonesian Journal for Health Service Management, 2006
9. Tjahjono, Djasri, Clinical Performance Development and Management System for
Nurses and Midwives as a National Strategy for Improving Quality of Clinical Care,
Presented at 23rd ISQua International conference, International Society for Quality in Health
Care, London, UK, October 2006. (un-publish)
10. Djasri, Minimum Standards of Performance to Improve Clinical Quality in Zainoel
Abidin Hospital, Aceh, Poster presentation at 4th Australasian Conference on Safety and
Quality in Health Care, Melbourne, Australia, August 2006 (un-publish)

Professional memberships
Coordinator: Indonesian Healthcare Quality Network (IHQN)
Administrator. Indonesian Hospital Association (PERSI)
Administrator: Indonesian Medical Management Association (PDMMI)
Member: International Society for Quality in Healthcare (ISQua)
Member: Indonesian College for Healthcare Managers (PERMAPKIN)