Adroitec/2018-19/Polywin/108

Date: 05th July 2018

Polywin Industries
B129,Dyavasandra Industrial Estate,
Whitefield Road, Bangalore-560048

Kind Attn: Mr.Narayana Murthy ,CEO

Dear Sir,

Subject: PTC Global support Renewal (Formerly AMC)Proposal-Reg

Adroitec is an Engineering Solutions provider offering service to over 6000 customers globally for over 25+
years. We have a national presence with 8 direct offices and over 20 business partners spread across the country.

We are committed to a mission of providing innovative technology solutions to customers enabling them to be
globally competitive and profitable. We are the Gold partner for PTC in India for their software solutions and has
been awarded as "Value Added Reseller - Outstanding Performance - Asia Pacific”, “PTC's Best Service
Partner” and Awarded for “Best Customer Support Initiatives”.

We deem it a pleasure to keep providing our services and solution to your esteemed organization.

PTC is enhancing the tools and resources that contribute to improving the support experience to the customer in
each of three major areas, software support, e support and assisted support.

The Proposal is for the products with the following details:

Expiry Date of PTC

Sl. No Product Description Qty
Support
1 Creo Essentials 02 31-July-18
2 Tool Design Option 02 31-July-18
3 Creo Parametric (formerly Foundation XE) 01 31-July-18
4 Creo MoldShop Complete Designer Add-On (formerly 01
31-July-18
Pro/ENGINEER)

Your contract extension will provide continued access to all support entitlements your organization requires to
maximize productivity, optimize software performance, control costs and reduce risk as well as the latest
upgrades.

New enhancements in PTC Global Support:

 Personalized e support Portal
 Support integrated into the software experience
 Social support-Twitter feed and PTC community blogs. Search"PTC_support" on Twitter
 Reliable and Relevant Technical assistance
 Proactive tools such as Technical tip sessions and New Product Idea Submission tool
 Upgrade and Migration assistance

______________________________________________________________________________
Adroitec Engineering Solutions Private Limited
Corporate/Correspondence Office:C-130, Sector - 2 Noida - 201 301 (U.P) CIN - U72200DL2011PTC216900
Email: info@adroitecengg.com www.adroitecengg.com Tel: 0120-4864300 Fax: 0120-4864333
 Price Details for PTC Global Support Renewal(Formerly AMC)
Current
Year Price
Last Year
Sl. No Product Description Qty with effect
Price
from Ist
Oct 2017
1 Renewal of PTC Global support for Creo Essentials 02
2 Renewal of PTC Global support for Tool Design Option 02
Renewal of PTC Global support for Creo Parametric 3,00,791+ 3,18,838+
3 01
(formerly Foundation XE) Taxes Taxes
Renewal of PTC Global support for Creo MoldShop
4 01
Complete Designer Add-On (formerly Pro/ENGINEER)

*GST shall be extra as applicable during billing 18%

Global Support Benefits:

By Renewing the AMC you would be eligible for the following support from PTC& Adroitec.
The PTC Global Support gives you access to comprehensive support experience that includes:
 Updates of software improvements & releases so that you can maximize productivity, reduce costs & risks.
 Web- based technical assistance i.e., live and recorded technical tips.
 Technical phone support 5 days a week, 24 hours per day
 24*5 PTC telephonic support would be available for your technical queries. Contact Toll-free no:1800 233
4599.(while calling the toll free number following details need to be kept handy: Customer number, Service
Contract number
 Special emails, alerts & notices via " The Maintenance Minute".
 Tips & Technical sessions via web & mailers.
 For further information on PTC Global Support you can visit the below
link.http://www.ptc.com/appserver/support/csguide/csguide.jsp#tab-131276

Additional Support By Adroitec:

 MCAD support team addresses the technical queries through phone, mail & team viewer if necessary.
 You can also send your queries to mcad.support@adroitecengg.com, for which our technical team will revert back
with solution.
 Further you can attend Online Sessions and software demonstrations which are conducted timely
by Adroitec technical experts.

Support Services Keep your application users productive, improve your Admins efficiency and help IT
departments optimize resources. By leveraging the latest product updates, proactive support planning and issue
resolutions. You'll be sure to receive the value you expect from your software and support investments.

Adroitec Terms and Conditions:

Payment : 100% advance along with confirmed order.
Installation : Installation assistance is provided free of cost.
Taxes : Taxes as mentioned above.
Validity : The price is valid only up to 15th July 2018
______________________________________________________________________________
Adroitec Engineering Solutions Private Limited
Corporate/Correspondence Office:C-130, Sector - 2 Noida - 201 301 (U.P) CIN - U72200DL2011PTC216900
Email: info@adroitecengg.com www.adroitecengg.com Tel: 0120-4864300 Fax: 0120-4864333
Non-cancellable order: Order Once Placed Cannot be cancelled.

Placement of order: The order is to placed on the below address:

Adroitec Engineering Solutions (P) Limited,
C-130, Sector - 2 Noida - 201 301 Uttar Pradesh.
Our GST No: 09AAJCA3847P1ZZ,SAC/HSN:998313

DETAILS FOR MAKING PAYMENT BY ‘NEFT’MODE

S. No. Information required Mandatory Details

Supplier’s Firm Name Address Adroitec Engineering Solutions (P) Limited
1.
(As per the account) C-130, Sector 2,Noida -201301 (U.P)
Name of the Supplier’s Bank and ICICI BANK Limited,A-194 Okhla Industrial Area,
2.
Branch Phase -1,New Delhi – 110 020
Supplier’s Bank Account Number
3. Current Account No. 071605000851
(full A/c No.)
4. RTGS/NEFT/IFSC Code ICIC0000716
5. MICR Code 110229097
6. Supplier’s Contact Number Tel : ++91-120-4864300,Fax: ++91-120-4864333

In case you need any further information/clarification, please feel free to contact us.

Assuring you the best services

Thanking you

Yours truly,

For Adroitec Engineering Solutions (P) Ltd

C.Santhalingam
DGM-Technical support
9003050703
Email id: santhalingam.c@adroitecengg.com

______________________________________________________________________________
Adroitec Engineering Solutions Private Limited
Corporate/Correspondence Office:C-130, Sector - 2 Noida - 201 301 (U.P) CIN - U72200DL2011PTC216900
Email: info@adroitecengg.com www.adroitecengg.com Tel: 0120-4864300 Fax: 0120-4864333