Sistema Informacao

40
Novembro/17
SISTEMAS DE INFORMAÇÃO
BACHARELADO 40
LEIA COM ATENÇÃO AS INSTRUÇÕES ABAIXO.
ϭ͘sĞƌŝĮƋƵĞƐĞ͕ĂůĠŵĚĞƐƚĞĂĚĞƌŶŽ͕ǀŽĐġƌĞĐĞďĞƵŽZdKͳZ^WK^d͕ĚĞƐƟŶĂĚŽăƚƌĂŶƐĐƌŝĕĆŽĚĂƐ
ƌĞƐƉŽƐƚĂƐĚĂƐƋƵĞƐƚƁĞƐĚĞŵƷůƟƉůĂĞƐĐŽůŚĂ͕ĚĂƐƋƵĞƐƚƁĞƐĚŝƐĐƵƌƐŝǀĂƐ;ͿĞĚĂƐƋƵĞƐƚƁĞƐĚĞƉĞƌĐĞƉĕĆŽ
ĚĂƉƌŽǀĂ͘
Ϯ͘ŽŶĮƌĂƐĞĞƐƚĞĂĚĞƌŶŽĐŽŶƚĠŵĂƐƋƵĞƐƚƁĞƐĚŝƐĐƵƌƐŝǀĂƐĞĂƐŽďũĞƟǀĂƐĚĞŵƷůƟƉůĂĞƐĐŽůŚĂ͕ĚĞĨŽƌŵĂĕĆŽ
ŐĞƌĂůĞĚĞĐŽŵƉŽŶĞŶƚĞĞƐƉĞĐşĮĐŽĚĂĄƌĞĂ͕ĞĂƐƌĞůĂƟǀĂƐăƐƵĂƉĞƌĐĞƉĕĆŽĚĂƉƌŽǀĂ͘ƐƋƵĞƐƚƁĞƐĞƐƚĆŽ
ĂƐƐŝŵĚŝƐƚƌŝďƵşĚĂƐ͗
EƷŵĞƌŽĚĂƐ WĞƐŽĚĂƐƋƵĞƐƚƁĞƐ WĞƐŽĚŽƐĐŽŵƉŽŶĞŶƚĞƐ
WĂƌƚĞƐ
ƋƵĞƐƚƁĞƐ ŶŽĐŽŵƉŽŶĞŶƚĞ ŶŽĐĄůĐƵůŽĚĂŶŽƚĂ
&ŽƌŵĂĕĆŽ'ĞƌĂů͗ŝƐĐƵƌƐŝǀĂƐ ϭĞϮ 40%
25%
&ŽƌŵĂĕĆŽ'ĞƌĂů͗KďũĞƟǀĂƐ ϭĂϴ 60%
ŽŵƉŽŶĞŶƚĞƐƉĞĐşĮĐŽ͗ŝƐĐƵƌƐŝǀĂƐ ϯĂϱ 15%
75%
ŽŵƉŽŶĞŶƚĞƐƉĞĐşĮĐŽ͗KďũĞƟǀĂƐ ϵĂϯϱ ϴϱй
YƵĞƐƟŽŶĄƌŝŽĚĞWĞƌĐĞƉĕĆŽĚĂWƌŽǀĂ ϭĂϵ - -
ϯ͘sĞƌŝĮƋƵĞƐĞĂƉƌŽǀĂĞƐƚĄĐŽŵƉůĞƚĂĞƐĞŽƐĞƵŶŽŵĞĞƐƚĄĐŽƌƌĞƚŽŶŽZdKͲZ^WK^d͘ĂƐŽĐŽŶƚƌĄƌŝŽ͕
ĂǀŝƐĞŝŵĞĚŝĂƚĂŵĞŶƚĞĂŽŚĞĨĞĚĞ^ĂůĂ͘
ϰ͘ƐƐŝŶĞŽZdKͲZ^WK^dŶŽůŽĐĂůĂƉƌŽƉƌŝĂĚŽ͕ĐŽŵĐĂŶĞƚĂĞƐĨĞƌŽŐƌĄĮĐĂĚĞƟŶƚĂƉƌĞƚĂ͕ĨĂďƌŝĐĂĚĂ
ĞŵŵĂƚĞƌŝĂůƚƌĂŶƐƉĂƌĞŶƚĞ.
ϱ͘ƐƌĞƐƉŽƐƚĂƐĚĂƉƌŽǀĂŽďũĞƟǀĂ͕ĚĂƉƌŽǀĂĚŝƐĐƵƌƐŝǀĂĞĚŽƋƵĞƐƟŽŶĄƌŝŽĚĞƉĞƌĐĞƉĕĆŽĚĂƉƌŽǀĂĚĞǀĞƌĆŽ
ƐĞƌƚƌĂŶƐĐƌŝƚĂƐ͕ĐŽŵĐĂŶĞƚĂĞƐĨĞƌŽŐƌĄĮĐĂĚĞƟŶƚĂƉƌĞƚĂ͕ĨĂďƌŝĐĂĚĂĞŵŵĂƚĞƌŝĂůƚƌĂŶƐƉĂƌĞŶƚĞ͕ƉĂƌĂŽ
ZdKͲZ^WK^dƋƵĞĚĞǀĞƌĄƐĞƌĞŶƚƌĞŐƵĞĂŽŚĞĨĞĚĞ^ĂůĂĂŽƚĠƌŵŝŶŽĚĂƉƌŽǀĂ͘
ϲ͘ZĞƐƉŽŶĚĂĐĂĚĂƋƵĞƐƚĆŽĚŝƐĐƵƌƐŝǀĂĞŵ͕ŶŽŵĄǆŝŵŽ͕ϭϱůŝŶŚĂƐ͘YƵĂůƋƵĞƌƚĞǆƚŽƋƵĞƵůƚƌĂƉĂƐƐĞŽĞƐƉĂĕŽ
ĚĞƐƟŶĂĚŽăƌĞƐƉŽƐƚĂƐĞƌĄĚĞƐĐŽŶƐŝĚĞƌĂĚŽ͘
ϳ͘sŽĐġƚĞƌĄƋƵĂƚƌŽŚŽƌĂƐƉĂƌĂƌĞƐƉŽŶĚĞƌĂƐƋƵĞƐƚƁĞƐĚĞŵƷůƟƉůĂĞƐĐŽůŚĂ͕ĂƐƋƵĞƐƚƁĞƐĚŝƐĐƵƌƐŝǀĂƐĞŽ
ƋƵĞƐƟŽŶĄƌŝŽĚĞƉĞƌĐĞƉĕĆŽĚĂƉƌŽǀĂ͘
ϴ͘ŽƚĞƌŵŝŶĂƌĂƉƌŽǀĂ͕ůĞǀĂŶƚĞĂŵĆŽĞĂŐƵĂƌĚĞŽŚĞĨĞĚĞ^ĂůĂĞŵƐƵĂĐĂƌƚĞŝƌĂƉĂƌĂƉƌŽĐĞĚĞƌĂƐƵĂ
ŝĚĞŶƟĮĐĂĕĆŽ͕ƌĞĐŽůŚĞƌŽƐĞƵŵĂƚĞƌŝĂůĚĞƉƌŽǀĂĞĐŽůĞƚĂƌĂƐƵĂĂƐƐŝŶĂƚƵƌĂŶĂ>ŝƐƚĂĚĞWƌĞƐĞŶĕĂ͘
40
ϵ͘ƚĞŶĕĆŽ͊sŽĐġĚĞǀĞƌĄƉĞƌŵĂŶĞĐĞƌŶĂƐĂůĂĚĞĂƉůŝĐĂĕĆŽ͕ŶŽŵşŶŝŵŽ͕ƉŽƌƵŵĂŚŽƌĂĂƉĂƌƟƌĚŽŝŶşĐŝŽĚĂ
ƉƌŽǀĂĞƐſƉŽĚĞƌĄůĞǀĂƌĞƐƚĞĂĚĞƌŶŽĚĞWƌŽǀĂƋƵĂŶĚŽĨĂůƚĂƌĞŵϯϬŵŝŶƵƚŽƐƉĂƌĂŽƚĠƌŵŝŶŽĚŽǆĂŵĞ͘
*R4020171*
*R4020172*
FORMAÇÃO GERAL
QUESTÃO DISCURSIVA 01
TEXTO 1
ŵϮϬϬϭ͕ĂŝŶĐŝĚġŶĐŝĂĚĂƐşĮůŝƐĐŽŶŐġŶŝƚĂ͸ƚƌĂŶƐŵŝƟĚĂĚĂŵƵůŚĞƌƉĂƌĂŽĨĞƚŽĚƵƌĂŶƚĞĂŐƌĂǀŝĚĞǌ͸
ĞƌĂ ĚĞ Ƶŵ ĐĂƐŽ Ă ĐĂĚĂ ŵŝů ďĞďġƐ ŶĂƐĐŝĚŽƐ ǀŝǀŽƐ͘ ,ĂǀŝĂ ƵŵĂ ŵĞƚĂ ĚĂ KƌŐĂŶŝǌĂĕĆŽ WĂŶͲŵĞƌŝĐĂŶĂ
ĚĞ^ĂƷĚĞĞĚĂhŶŝĐĞĨĚĞĞƐƐĂŽĐŽƌƌġŶĐŝĂĚŝŵŝŶƵŝƌŶŽƌĂƐŝů͕ĐŚĞŐĂŶĚŽ͕ĞŵϮϬϭϱ͕ĂϱĐĂƐŽƐĚĞƐşĨŝůŝƐ
ĐŽŶŐġŶŝƚĂ ƉŽƌ ϭϬ ŵŝů ŶĂƐĐŝĚŽƐ ǀŝǀŽƐ͘ K ƉĂşƐ ŶĆŽ ĂƚŝŶŐŝƵ ĞƐƐĞ ŽďũĞƚŝǀŽ͕ ƚĞŶĚŽ ƐĞ ĚŝƐƚĂŶĐŝĂĚŽ ĂŝŶĚĂ
ŵĂŝƐĚĞůĞ͕ĞŵďŽƌĂŽƚƌĂƚĂŵĞŶƚŽƉĂƌĂƐşĨŝůŝƐƐĞũĂƌĞůĂƚŝǀĂŵĞŶƚĞƐŝŵƉůĞƐ͕ăďĂƐĞĚĞĂŶƚŝďŝſƚŝĐŽƐ͘dƌĂƚĂͲ
ƐĞĚĞƵŵĂĚŽĞŶĕĂƉĂƌĂĂƋƵĂůĂŵĞĚŝĐŝŶĂũĄĞŶĐŽŶƚƌŽƵĂƐŽůƵĕĆŽ͕ŵĂƐĂƐŽĐŝĞĚĂĚĞĂŝŶĚĂŶĆŽ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁϭ͘ĨŽůŚĂ͘ƵŽů͘ĐŽŵ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϮϯũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
TEXTO 2
KDŝŶŝƐƚĠƌŝŽĚĂ^ĂƷĚĞĂŶƵŶĐŝŽƵƋƵĞŚĄƵŵĂĞƉŝĚĞŵŝĂĚĞƐşĮůŝƐŶŽƌĂƐŝů͘EŽƐƷůƟŵŽƐĐŝŶĐŽĂŶŽƐ͕ĨŽƌĂŵ
ϮϯϬŵŝůŶŽǀŽƐĐĂƐŽƐ͕ƵŵĂƵŵĞŶƚŽĚĞϯϮйƐŽŵĞŶƚĞĞŶƚƌĞϮϬϭϰĞϮϬϭϱ͘WŽƌƋƵĞŝƐƐŽĂĐŽŶƚĞĐĞƵ͍
WƌŝŵĞŝƌŽ͕ ĂŵƉůŝŽƵͲƐĞ Ž ĚŝĂŐŶſƐƟĐŽ ĐŽŵ Ž ƚĞƐƚĞ ƌĄƉŝĚŽ ƉĂƌĂ ƐşĮůŝƐ ƌĞĂůŝǌĂĚŽ ŶĂ ƵŶŝĚĂĚĞ ďĄƐŝĐĂ ĚĞ
ƐĂƷĚĞ Ğ ĐƵũŽ ƌĞƐƵůƚĂĚŽƐĂŝĞŵϯϬŵŝŶƵƚŽƐ͘şǀĞŵŽƐĞŐƵŶĚŽƉŽŶƚŽ͕ƵŵĚŽƐŵĂŝƐŶĞŐĂƟǀŽƐ͕ ƋƵĞ ĨŽŝ
Ž ĚĞƐĂďĂƐƚĞĐŝŵĞŶƚŽ͕ ŶŽ ƉĂşƐ͕ ĚĂ ŵĂƚĠƌŝĂͲƉƌŝŵĂ ƉĂƌĂ Ă ƉĞŶŝĐŝůŝŶĂ͘ K DŝŶŝƐƚĠƌŝŽ ĚĂ ^ĂƷĚĞ ŝŵƉŽƌƚŽƵ
ĞƐƐĂƉĞŶŝĐŝůŝŶĂ͕ ŵĂƐ͕ ƉŽƌ Ƶŵ ďŽŵ ƚĞŵƉŽ͕ ŶĆŽ ĞƐƚĞǀĞ ĚŝƐƉŽŶşǀĞů͕Ğ ŝƐƐŽ ĨĞǌ ĐŽŵ ƋƵĞ ŵĂŝƐ ƉĞƐƐŽĂƐ ƐĞ
ŝŶĨĞĐƚĂƐƐĞŵ͘ K ƚĞƌĐĞŝƌŽ ƉŽŶƚŽ Ġ Ă ƉƌĞǀĞŶĕĆŽ͘ ,ŽƵǀĞ͕ ŶŽƐ ƷůƟŵŽƐ ĚĞǌ ĂŶŽƐ͕ ƵŵĂ ƌĞĚƵĕĆŽ ĚŽ ƵƐŽ ĚŽ
ƉƌĞƐĞƌǀĂƟǀŽ͕ŽƋƵĞĂƵŵĞŶƚŽƵ͕ĞŵƵŝƚŽ͕ĂƚƌĂŶƐŵŝƐƐĆŽ͘
ŝŶĐŝĚġŶĐŝĂĚĞĐĂƐŽƐĚĞƐşĮůŝƐ͕ƋƵĞ͕ĞŵϮϬϭϬ͕ĞƌĂŵĂŝŽƌĞŶƚƌĞŚŽŵĞŶƐ͕ŚŽũĞƌĞĐĂŝƐŽďƌĞĂƐŵƵůŚĞƌĞƐ͘
WŽƌƋƵĞĂǀƵůŶĞƌĂďŝůŝĚĂĚĞŶĞƐƚĞŐƌƵƉŽĞƐƚĄĂƵŵĞŶƚĂŶĚŽ͍
ƐŵƵůŚĞƌĞƐĂŝŶĚĂƐĆŽĂƐŵĂŝƐǀƵůŶĞƌĄǀĞŝƐĂĚŽĞŶĕĂƐƐĞǆƵĂůŵĞŶƚĞƚƌĂŶƐŵŝƐƐşǀĞŝƐ;^dͿ͕ĚĞƵŵĂĨŽƌŵĂŐĞƌĂů͘
ůĂƐ ƚġŵ ĚŝĮĐƵůĚĂĚĞ ĚĞ ŶĞŐŽĐŝĂƌ Ž ƉƌĞƐĞƌǀĂƟǀŽ ĐŽŵ Ž ƉĂƌĐĞŝƌŽ͕ ƉŽƌ ĞǆĞŵƉůŽ͘ DĂƐ Ž ĂĐĞƐƐŽ ĚĂ ŵƵůŚĞƌ
ĂŽ ĚŝĂŐŶſƐƟĐŽ ƚĂŵďĠŵ Ġ ŵĂŝŽƌ͕ ƉŽƌ ŝƐƐŽ͕ Ġ ŵĂŝƐ ĨĄĐŝů ĐŽŶƚĂďŝůŝǌĂƌ ĞƐƐĂ ƉŽƉƵůĂĕĆŽ͘ YƵĂŶĚŽ Ƶŵ ŚŽŵĞŵ
ĨĂǌĞǆĂŵĞƉĂƌĂĂƐşĮůŝƐ͍^ŽŵĞŶƚĞƋƵĂŶĚŽƚĞŵƐŝŶƚŽŵĂĂƉĂƌĞŶƚĞŽƵŽƵƚƌĂĚŽĞŶĕĂ͘ĂƐşĮůŝƐƉŽĚĞƐĞƌƵŵĂ
ĚŽĞŶĕĂƐŝůĞŶĐŝŽƐĂ͘ŵƵůŚĞƌ͕ƉŽƌŽƵƚƌŽůĂĚŽ͕ǀĂŝĨĂǌĞƌŽƉƌĠͲŶĂƚĂůĞ͕ĂƵƚŽŵĂƟĐĂŵĞŶƚĞ͕ĨĂǌŽƚĞƐƚĞƉĂƌĂĂ
ƐşĮůŝƐ͘EŽƌĂƐŝů͕ĞƐƟŵĂͲƐĞƋƵĞĂƉĞŶĂƐϭϮйĚŽƐƉĂƌĐĞŝƌŽƐƐĞǆƵĂŝƐƌĞĐĞďĂŵƚƌĂƚĂŵĞŶƚŽƉĂƌĂƐşĮůŝƐ͘
ŶƚƌĞǀŝƐƚĂĐŽŵŶĂ'ĂďƌŝĞůĂdƌĂǀĂƐƐŽƐ͕ƉƌĞƐŝĚĞŶƚĞĚĂƌĞŐŝŽŶĂůďĂŝĂŶĂĚĂ^ŽĐŝĞĚĂĚĞƌĂƐŝůĞŝƌĂĚĞŽĞŶĕĂƐ^ĞǆƵĂůŵĞŶƚĞ
dƌĂŶƐŵŝƐƐşǀĞŝƐ͘ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĂŐĞŶĐŝĂƉĂƚƌŝĐŝĂŐĂůǀĂŽ͘ŽƌŐ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϮϱũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
TEXTO 3
sĄƌŝŽƐĞƐƚƵĚŽƐĐŽŶƐƚĂƚĂŵƋƵĞŽƐŚŽŵĞŶƐ͕ĞŵŐĞƌĂů͕ƉĂĚĞĐĞŵŵĂŝƐĚĞĐŽŶĚŝĕƁĞƐƐĞǀĞƌĂƐĞĐƌƀŶŝĐĂƐĚĞ
ƐĂƷĚĞƋƵĞĂƐŵƵůŚĞƌĞƐĞŵŽƌƌĞŵŵĂŝƐƋƵĞĞůĂƐĞŵƌĂǌĆŽĚĞĚŽĞŶĕĂƐƋƵĞůĞǀĂŵĂſďŝƚŽ͘ŶƚƌĞƚĂŶƚŽ͕
ĂƉĞƐĂƌĚĞĂƐƚĂǆĂƐĚĞŵŽƌďŝŵŽƌƚĂůŝĚĂĚĞŵĂƐĐƵůŝŶĂƐĂƐƐƵŵŝƌĞŵƵŵƉĞƐŽƐŝŐŶŝĮĐĂƟǀŽ͕ŽďƐĞƌǀĂͲƐĞƋƵĞĂ
ƉƌĞƐĞŶĕĂĚĞŚŽŵĞŶƐŶŽƐƐĞƌǀŝĕŽƐĚĞĂƚĞŶĕĆŽƉƌŝŵĄƌŝĂăƐĂƷĚĞĠŵƵŝƚŽŵĞŶŽƌƋƵĞĂĚĞŵƵůŚĞƌĞƐ͘
'KD^͕Z͖͘E^/DEdK͕͖͘Zh:K͕&͘WŽƌƋƵĞŽƐŚŽŵĞŶƐďƵƐĐĂŵŵĞŶŽƐŽƐƐĞƌǀŝĕŽƐĚĞƐĂƷĚĞĚŽƋƵĞĂƐŵƵůŚĞƌĞƐ͍ƐĞǆƉůŝĐĂĕƁĞƐ
ĚĞŚŽŵĞŶƐĐŽŵďĂŝǆĂĞƐĐŽůĂƌŝĚĂĚĞĞŚŽŵĞŶƐĐŽŵĞŶƐŝŶŽƐƵƉĞƌŝŽƌ͘ĂĚ͘^ĂƷĚĞWƷďůŝĐĂ [online΁͕ǀ͘Ϯϯ͕Ŷ͘ϯ͕ϮϬϬϳ;ĂĚĂƉƚĂĚŽͿ͘
2 SISTEMAS DE INFORMAÇÃO
*R4020173*
ƉĂƌƟƌĚĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ƌĞĚŝũĂƵŵƚĞǆƚŽĂĐĞƌĐĂĚŽƚĞŵĂ͗
ƉŝĚĞŵŝĂĚĞƐşĮůŝƐĐŽŶŐġŶŝƚĂŶŽƌĂƐŝůĞƌĞůĂĕƁĞƐĚĞŐġŶĞƌŽ
ŵƐĞƵƚĞǆƚŽ͕ĂďŽƌĚĞŽƐƐĞŐƵŝŶƚĞƐĂƐƉĞĐƚŽƐ͗
ͻ Ă ǀƵůŶĞƌĂďŝůŝĚĂĚĞ ĚĂƐ ŵƵůŚĞƌĞƐ ăƐ ^dƐ Ğ Ž ƉĂƉĞů ƐŽĐŝĂů ĚŽ ŚŽŵĞŵ Ğŵ ƌĞůĂĕĆŽ ă ƉƌĞǀĞŶĕĆŽ
ĚĞƐƐĂƐĚŽĞŶĕĂƐ͖
ͻ ĚƵĂƐĂĕƁĞƐĞƐƉĞĐŝĮĐĂŵĞŶƚĞǀŽůƚĂĚĂƐƉĂƌĂŽƉƷďůŝĐŽŵĂƐĐƵůŝŶŽ͕ĂƐĞƌĞŵĂĚŽƚĂĚĂƐŶŽąŵďŝƚŽĚĂƐ
ƉŽůşƟĐĂƐƉƷďůŝĐĂƐĚĞƐĂƷĚĞŽƵĚĞĞĚƵĐĂĕĆŽ͕ƉĂƌĂƌĞĚƵǌŝƌŽƉƌŽďůĞŵĂ͘
;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ
RASCUNHO
1
10
11
12
ϭϯ
14
15
ƌĞĂůŝǀƌĞ
SISTEMAS DE INFORMAÇÃO ϯ
*R4020174*
ƉĞƐƐŽĂ trans ƉƌĞĐŝƐĂ ƋƵĞ ĂůŐƵĠŵ ĂƚĞƐƚĞ͕ ĐŽŶĮƌŵĞ Ğ ĐŽŵƉƌŽǀĞ ƋƵĞ ĞůĂ ƉŽĚĞ ƐĞƌ ƌĞĐŽŶŚĞĐŝĚĂ ƉĞůŽ
ŶŽŵĞ ƋƵĞ ĞůĂ ĞƐĐŽůŚĞƵ͘ EĆŽ ĂĐĞŝƚĂŵ ƋƵĞ ĞůĂ ƐĞ ĂƵƚŽĚĞĐůĂƌĞ ŵƵůŚĞƌ ŽƵ ŚŽŵĞŵ͘ ǆŝŐĞŵ ƋƵĞ Ƶŵ
ƉƌŽĮƐƐŝŽŶĂů ĚĞ ƐĂƷĚĞ ĚŝŐĂ ƋƵĞŵ ĞůĂ Ġ͘ ^ƵĂ ĚĞĐůĂƌĂĕĆŽ Ġ Ž ƋƵĞ ŵĞŶŽƐ ĐŽŶƚĂ ŶĂ ŚŽƌĂ ĚĞ ƐŽůŝĐŝƚĂƌ͕
ũƵĚŝĐŝĂůŵĞŶƚĞ͕ĂŵƵĚĂŶĕĂĚŽƐĚŽĐƵŵĞŶƚŽƐ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĞďĐ͘ĐŽŵ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
EŽĐŚĆŽ͕ĂƚƌĂǀĞƐƟŵŽƌƌĞ
EŝŶŐƵĠŵũĂŵĂŝƐƐĂďĞƌĄƐĞƵŶŽŵĞ
EŽƐũŽƌŶĂŝƐ͕ĨĂůĂͲƐĞĚĞŽƵƚƌĂŵŽƌƚĞ
ĞƚĂůŚŽŵĞŵƋƵĞŶŝŶŐƵĠŵĐŽŶŚĞĐĞƵ
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĂŵŝŶŽĂƉƉƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
hƐĂǀĂ ŵĞƵ ŶŽŵĞ ŽĮĐŝĂů͕ ĨĞŵŝŶŝŶŽ͕ ŶŽ ĐƵƌƌşĐƵůŽ ƉŽƌƋƵĞ ĚŝǌŝĂŵ ƋƵĞ ĞƵ ĞƐƚĂǀĂ ĐŽŵĞƚĞŶĚŽ Ƶŵ ĐƌŝŵĞ͕
ƋƵĞĞƌĂĨĂůƐŝĚĂĚĞŝĚĞŽůſŐŝĐĂƐĞĞƵƵƐĂƐƐĞŽƵƚƌŽŶŽŵĞ͘ĞƉŽŝƐĨƵŝƉĞƐƋƵŝƐĂƌĞĚĞƐĐŽďƌŝƋƵĞŶĆŽĠĂƐƐŝŵ͘
/ŶĨĞůŝǌŵĞŶƚĞ͕ĂŝŶĚĂĞǆŝƐƚĞŵƵŝƚĂĚĞƐŝŶĨŽƌŵĂĕĆŽƐŽďƌĞŽƐĚŝƌĞŝƚŽƐĚĂƐƉĞƐƐŽĂƐtrans.
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ďƌĂƐŝů͘ĞůƉĂŝƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
hŵĂǀĞǌŽƐĞŐƵƌĂŶĕĂĚĂďĂůĂĚĂĂĐŚŽƵƋƵĞĞƵƟŶŚĂ͕ƉŽƌĞŶŐĂŶŽ͕ŵŽƐƚƌĂĚŽŽZ'ĚŽŵĞƵŶĂŵŽƌĂĚŽ͘
/ƐƐŽƋƵĂŶĚŽŝŶƐŝƐƚĞŵĞŵŶĆŽĐŽůŽĐĂƌŵĞƵŶŽŵĞƐŽĐŝĂůŶĂŵŝŶŚĂĮĐŚĂĚĞĐŽŶƐƵŵĂĕĆŽ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ďƌĂƐŝů͘ĞůƉĂŝƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϯϭĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
Žŵ ďĂƐĞ ŶĞƐƐĂƐ ĨĂůĂƐ͕ ĚŝƐĐŽƌƌĂ ƐŽďƌĞ Ă ŝŵƉŽƌƚąŶĐŝĂ ĚŽ ŶŽŵĞ ƉĂƌĂ ĂƐ ƉĞƐƐŽĂƐ ƚƌĂŶƐŐġŶĞƌĂƐ Ğ͕
ŶĞƐƐĞĐŽŶƚĞǆƚŽ͕ƉƌŽƉŽŶŚĂƵŵĂŵĞĚŝĚĂ͕ŶŽąŵďŝƚŽĚĂƐƉŽůşƚŝĐĂƐƉƷďůŝĐĂƐ͕ƋƵĞƚĞŶŚĂĐŽŵŽŽďũĞƚŝǀŽ
ĨĂĐŝůŝƚĂƌŽĂĐĞƐƐŽĚĞƐƐĂƐƉĞƐƐŽĂƐăĐŝĚĂĚĂŶŝĂ͘;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ
RASCUNHO
1
10
11
12
ϭϯ
14
15
*R4020175*
QUESTÃO 01
KƐďƌŝƚąŶŝĐŽƐĚĞĐŝĚŝƌĂŵƐĂŝƌĚĂhŶŝĆŽƵƌŽƉĞŝĂ;hͿ͘ĚĞĐŝƐĆŽĚŽƌĞĨĞƌĞŶĚŽĂďĂůŽƵŽƐŵĞƌĐĂĚŽƐ
ĨŝŶĂŶĐĞŝƌŽƐĞŵŵĞŝŽăƐŝŶĐĞƌƚĞǌĂƐƐŽďƌĞŽƐƉŽƐƐşǀĞŝƐŝŵƉĂĐƚŽƐĚĞƐƐĂƐĂşĚĂ͘
KƐŐƌĄĮĐŽƐĂƐĞŐƵŝƌĂƉƌĞƐĞŶƚĂŵ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ĂƐĐŽŶƚƌŝďƵŝĕƁĞƐĚŽƐƉĂşƐĞƐŝŶƚĞŐƌĂŶƚĞƐĚŽďůŽĐŽ
ƉĂƌĂĂh͕ĞŵϮϬϭϰ͕ƋƵĞƐŽŵĂŵΦϭϰϰ͕ϵďŝůŚƁĞƐĚĞĞƵƌŽƐ͕ĞĂĐŽŵƉĂƌĂĕĆŽĞŶƚƌĞĂĐŽŶƚƌŝďƵŝĕĆŽĚŽ
ZĞŝŶŽhŶŝĚŽƉĂƌĂĂhĞĂĐŽŶƚƌĂƉĂƌƟĚĂĚŽƐŐĂƐƚŽƐĚĂhĐŽŵŽZĞŝŶŽhŶŝĚŽ͘
Contribuições para a UE Reino Unido e UE

Dados de 2014, em € bilhões Dados de 2014, em € bilhões
50 15
42,1 11,3
40 10
6,9
30 5
25,8
20 19,5
0
14,3
11,3
10 9,9
6,3 Contribuição do Reino Unido com a UE
3,8 3,6 3,5
2,6 2,2
0 Gasto da UE com o Reino Unido
Polônia
Itália
Suécia
França
Bélgica
Áustria
Espanha
Holanda
Alemanha
Dinamarca
Reino Unido
Outros países
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘Őϭ͘ŐůŽďŽ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϲƐĞƚ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
ŽŶƐŝĚĞƌĂŶĚŽŽƚĞǆƚŽĞĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐŶŽƐŐƌĄĮĐŽƐĂĐŝŵĂ͕ĂƐƐŝŶĂůĞĂŽƉĕĆŽĐŽƌƌĞƚĂ͘
A ĐŽŶƚƌŝďƵŝĕĆŽĚŽƐƋƵĂƚƌŽŵĂŝŽƌĞƐƉĂşƐĞƐĚŽďůŽĐŽƐŽŵŽƵϰϭ͕ϭϯй͘
B KŐƌƵƉŽ͞KƵƚƌŽƐƉĂşƐĞƐ͟ĐŽŶƚƌŝďƵŝƵƉĂƌĂĞƐƐĞďůŽĐŽĞĐŽŶƀŵŝĐŽĐŽŵϰϮ͕ϭй͘
C ĚŝĨĞƌĞŶĕĂĚĂĐŽŶƚƌŝďƵŝĕĆŽĚŽZĞŝŶŽhŶŝĚŽĞŵƌĞůĂĕĆŽĂŽƌĞĐĞďŝĚŽĚŽďůŽĐŽĞĐŽŶƀŵŝĐŽĨŽŝϯϴ͕ϵϰй͘
D ƐŽŵĂĚĂƐƉĂƌƟĐŝƉĂĕƁĞƐĚŽƐƚƌġƐƉĂşƐĞƐĐŽŵŵĂŝŽƌĐŽŶƚƌŝďƵŝĕĆŽƉĂƌĂŽďůŽĐŽĞĐŽŶƀŵŝĐŽƐƵƉĞƌĂϱϬй͘
E KƉĞƌĐĞŶƚƵĂůĚĞƉĂƌƟĐŝƉĂĕĆŽĚŽZĞŝŶŽhŶŝĚŽĐŽŵŽďůŽĐŽĞĐŽŶƀŵŝĐŽĞŵϮϬϭϰĨŽŝĚĞϭϳ͕ϴй͕ŽƋƵĞŽ
ĐŽůŽĐŽƵĞŶƚƌĞŽƐƋƵĂƚƌŽŵĂŝŽƌĞƐƉĂƌƟĐŝƉĂŶƚĞƐ͘
SISTEMAS DE INFORMAÇÃO 5
*R4020176*
QUESTÃO 02
^ĞŐƵŶĚŽŽƌĞůĂƚſƌŝŽĚĂKƌŐĂŶŝǌĂĕĆŽĚĂƐEĂĕƁĞƐhŶŝĚĂƐƉĂƌĂĂůŝŵĞŶƚĂĕĆŽĞĂŐƌŝĐƵůƚƵƌĂĚĞϮϬϭϰ͕
ĂĂŐƌŝĐƵůƚƵƌĂĨĂŵŝůŝĂƌƉƌŽĚƵǌĐĞƌĐĂĚĞϴϬйĚŽƐĂůŝŵĞŶƚŽƐŶŽŵƵŶĚŽĞĠŐƵĂƌĚŝĆĚĞĂƉƌŽǆŝŵĂĚĂŵĞŶƚĞϳϱй
ĚĞ ƚŽĚŽƐ ŽƐ ƌĞĐƵƌƐŽƐ ĂŐƌşĐŽůĂƐ ĚŽ ƉůĂŶĞƚĂ͘ EĞƐƐĞ ƐĞŶƟĚŽ͕ Ă ĂŐƌŝĐƵůƚƵƌĂ ĨĂŵŝůŝĂƌ Ġ ĨƵŶĚĂŵĞŶƚĂů ƉĂƌĂ Ă
ŵĞůŚŽƌŝĂĚĂƐƵƐƚĞŶƚĂďŝůŝĚĂĚĞĞĐŽůſŐŝĐĂ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĨĂŽ͘ŽƌŐх͘ĐĞƐƐŽĞŵ͗ϮϵĂŐŽ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐŶŽƚĞǆƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KƐ ƉƌŝŶĐŝƉĂŝƐ ĚĞƐĂĨŝŽƐ ĚĂ ĂŐƌŝĐƵůƚƵƌĂ ĨĂŵŝůŝĂƌ ĞƐƚĆŽ ƌĞůĂĐŝŽŶĂĚŽƐ ă ƐĞŐƵƌĂŶĕĂ ĂůŝŵĞŶƚĂƌ͕
ăƐƵƐƚĞŶƚĂďŝůŝĚĂĚĞĂŵďŝĞŶƚĂůĞăĐĂƉĂĐŝĚĂĚĞƉƌŽĚƵƚŝǀĂ͘
//͘ Ɛ ƉŽůşƚŝĐĂƐ ƉƷďůŝĐĂƐ ƉĂƌĂ Ž ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĂ ĂŐƌŝĐƵůƚƵƌĂ ĨĂŵŝůŝĂƌ ĚĞǀĞŵ ĨŽŵĞŶƚĂƌ Ă
ŝŶŽǀĂĕĆŽ͕ƌĞƐƉĞŝƚĂŶĚŽŽƚĂŵĂŶŚŽĚĂƐƉƌŽƉƌŝĞĚĂĚĞƐ͕ĂƐƚĞĐŶŽůŽŐŝĂƐƵƚŝůŝǌĂĚĂƐ͕ĂŝŶƚĞŐƌĂĕĆŽ
ĚĞŵĞƌĐĂĚŽƐĞĂƐĐŽŶĨŝŐƵƌĂĕƁĞƐĞĐŽůſŐŝĐĂƐ͘
///͘ŵĂŝŽƌŝĂĚĂƐƉƌŽƉƌŝĞĚĂĚĞƐĂŐƌşĐŽůĂƐŶŽŵƵŶĚŽƚĞŵĐĂƌĄƚĞƌĨĂŵŝůŝĂƌ͕ĞŶƚƌĞƚĂŶƚŽŽƚƌĂďĂůŚŽ
ƌĞĂůŝǌĂĚŽ ŶĞƐƐĂƐ ƉƌŽƉƌŝĞĚĂĚĞƐ Ġ ŵĂũŽƌŝƚĂƌŝĂŵĞŶƚĞ ƌĞƐƵůƚĂŶƚĞ ĚĂ ĐŽŶƚƌĂƚĂĕĆŽ ĚĞ ŵĆŽ ĚĞ
ŽďƌĂĂƐƐĂůĂƌŝĂĚĂ͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /͕ĂƉĞŶĂƐ͘
B ///͕ĂƉĞŶĂƐ͘
C /Ğ//͕ĂƉĞŶĂƐ͘
D //Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘
ƌĞĂůŝǀƌĞ
*R4020177*
QUESTÃO 03
KƐŝƐƚĞŵĂĚĞƚĂƌŝĨĂĕĆŽĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂĨƵŶĐŝŽŶĂĐŽŵďĂƐĞĞŵƚƌġƐďĂŶĚĞŝƌĂƐ͘EĂďĂŶĚĞŝƌĂǀĞƌĚĞ͕
ĂƐĐŽŶĚŝĕƁĞƐĚĞŐĞƌĂĕĆŽĚĞĞŶĞƌŐŝĂƐĆŽĨĂǀŽƌĄǀĞŝƐĞĂƚĂƌŝĨĂŶĆŽƐŽĨƌĞĂĐƌĠƐĐŝŵŽ͘EĂďĂŶĚĞŝƌĂĂŵĂƌĞůĂ͕
ĂƚĂƌŝĨĂƐŽĨƌĞĂĐƌĠƐĐŝŵŽĚĞZΨϬ͕ϬϮϬƉĂƌĂĐĂĚĂŬtŚĐŽŶƐƵŵŝĚŽ͕ĞŶĂďĂŶĚĞŝƌĂǀĞƌŵĞůŚĂ͕ĐŽŶĚŝĕĆŽĚĞ
ŵĂŝŽƌĐƵƐƚŽĚĞŐĞƌĂĕĆŽĚĞĞŶĞƌŐŝĂ͕ĂƚĂƌŝĨĂƐŽĨƌĞĂĐƌĠƐĐŝŵŽĚĞZΨϬ͕ϬϯϱƉĂƌĂĐĂĚĂŬtŚĐŽŶƐƵŵŝĚŽ͘ƐƐŝŵ͕
ƉĂƌĂƐĂďĞƌŽƋƵĂŶƚŽƐĞŐĂƐƚĂĐŽŵŽĐŽŶƐƵŵŽĚĞĞŶĞƌŐŝĂĚĞĐĂĚĂĂƉĂƌĞůŚŽ͕ďĂƐƚĂŵƵůƟƉůŝĐĂƌŽĐŽŶƐƵŵŽ
ĞŵŬtŚĚŽĂƉĂƌĞůŚŽƉĞůĂƚĂƌŝĨĂĞŵƋƵĞƐƚĆŽ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ĂŶĞĞů͘ŐŽǀ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϳũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
EĂ ƚĂďĞůĂ Ă ƐĞŐƵŝƌ͕ ƐĆŽ ĂƉƌĞƐĞŶƚĂĚĂƐ Ă ƉŽƚġŶĐŝĂ Ğ Ž ƚĞŵƉŽ ĚĞ ƵƐŽ ĚŝĄƌŝŽ ĚĞ ĂůŐƵŶƐ ĂƉĂƌĞůŚŽƐ
ĞůĞƚƌŽĞůĞƚƌƀŶŝĐŽƐƵƐƵĂŝƐĞŵƌĞƐŝĚġŶĐŝĂƐ͘
WŽƚġŶĐŝĂ dĞŵƉŽĚĞƵƐŽ
ƉĂƌĞůŚŽ ŬtŚ
(kW) ĚŝĄƌŝŽ;ŚͿ
ĂƌƌĞŐĂĚŽƌĚĞĐĞůƵůĂƌ Ϭ͕ϬϭϬ 24 Ϭ͕ϮϰϬ
ŚƵǀĞŝƌŽϯϱϬϬt ϯ͕ϱϬϬ Ϭ͕ϱ ϭ͕ϳϱϬ
ŚƵǀĞŝƌŽϱϱϬϬt ϱ͕ϱϬϬ Ϭ͕ϱ Ϯ͕ϮϱϬ
>ąŵƉĂĚĂĚĞ> Ϭ͕ϬϬϴ 5 Ϭ͕ϬϰϬ
>ąŵƉĂĚĂŇƵŽƌĞƐĐĞŶƚĞ Ϭ͕Ϭϭϱ 5 Ϭ͕Ϭϳϱ
>ąŵƉĂĚĂŝŶĐĂŶĚĞƐĐĞŶƚĞ Ϭ͕ϬϲϬ 5 Ϭ͕ϯϬϬ
ModemĚĞŝŶƚĞƌŶĞƚĞŵstand-by Ϭ͕ϬϬϱ 24 Ϭ͕ϭϮϬ
ModemĚĞŝŶƚĞƌŶĞƚĞŵƵƐŽ Ϭ͕ϬϭϮ ϴ Ϭ͕Ϭϵϲ
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ĞĚƵĐĂŶĚŽƐĞƵďŽůƐŽ͘ďůŽŐ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϳũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĚŽƚĞǆƚŽ͕ŽƐĚĂĚŽƐĂƉƌĞƐĞŶƚĂĚŽƐŶĂƚĂďĞůĂ͕ƵŵĂƚĂƌŝĨĂĚĞZΨϬ͕ϱϬƉŽƌŬtŚ
ĞŵďĂŶĚĞŝƌĂǀĞƌĚĞĞƵŵŵġƐĚĞϯϬĚŝĂƐ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ ŵďĂŶĚĞŝƌĂĂŵĂƌĞůĂ͕ŽǀĂůŽƌŵĞŶƐĂůĚĂƚĂƌŝĨĂĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂƉĂƌĂƵŵĐŚƵǀĞŝƌŽĚĞϯϱϬϬt
ƐĞƌŝĂĚĞZΨϭ͕Ϭϱ͕ĞĚĞZΨϭ͕ϲϱ͕ƉĂƌĂƵŵĐŚƵǀĞŝƌŽĚĞϱϱϬϬt͘
//͘ ĞŝǆĂƌƵŵĐĂƌƌĞŐĂĚŽƌĚĞĐĞůƵůĂƌĞƵŵmodemĚĞŝŶƚĞƌŶĞƚĞŵstand-byĐŽŶĞĐƚĂĚŽƐŶĂƌĞĚĞĚĞ
ĞŶĞƌŐŝĂĚƵƌĂŶƚĞϮϰŚŽƌĂƐƌĞƉƌĞƐĞŶƚĂƵŵŐĂƐƚŽŵĞŶƐĂůĚĞZΨϱ͕ϰϬŶĂƚĂƌŝĨĂĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂĞŵ
ďĂŶĚĞŝƌĂǀĞƌĚĞ͕ĞĚĞZΨϱ͕ϳϴ͕ĞŵďĂŶĚĞŝƌĂĂŵĂƌĞůĂ͘
///͘ ŵďĂŶĚĞŝƌĂǀĞƌĚĞ͕ŽĐŽŶƐƵŵŝĚŽƌŐĂƐƚĂƌŝĂŵĞŶƐĂůŵĞŶƚĞZΨϯ͕ϵϬĂŵĂŝƐŶĂƚĂƌŝĨĂĚĞĞŶĞƌŐŝĂĞůĠƚƌŝĐĂ
ĞŵƌĞůĂĕĆŽĂĐĂĚĂůąŵƉĂĚĂŝŶĐĂŶĚĞƐĐĞŶƚĞƵƐĂĚĂŶŽůƵŐĂƌĚĞƵŵĂůąŵƉĂĚĂ>͘
A //͕ĂƉĞŶĂƐ͘
D /Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘
*R4020178*
Yh^dKϬϰ
^ŽďƌĞĂƚĞůĞǀŝƐĆŽ͕ĐŽŶƐŝĚĞƌĞĂƟƌŝŶŚĂĞŽƚĞǆƚŽĂƐĞŐƵŝƌ͘
TEXTO 1
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉƐ͗ͬͬǁǁǁ͘ĐŽůĞƟǀĂŶĚŽ͘ĮůĞƐ͘ǁŽƌĚƉƌĞƐƐ͘ĐŽŵх͘ĐĞƐƐŽĞŵ͗ϮϱũƵů͘ϮϬϭϱ͘
TEXTO 2
ƚĞůĞǀŝƐĆŽĠĞƐƚĞĐŽŶơŶƵŽĚĞŝŵĂŐĞŶƐ͕ĞŵƋƵĞŽƚĞůĞũŽƌŶĂůƐĞĐŽŶĨƵŶĚĞĐŽŵŽĂŶƷŶĐŝŽĚĞƉĂƐƚĂĚĞ
ĚĞŶƚĞƐ͕ƋƵĞĠƐĞŵĞůŚĂŶƚĞăŶŽǀĞůĂ͕ƋƵĞƐĞŵŝƐƚƵƌĂĐŽŵĂƚƌĂŶƐŵŝƐƐĆŽĚĞĨƵƚĞďŽů͘KƐƉƌŽŐƌĂŵĂƐŵĂů
ƐĞĚŝƐƟŶŐƵĞŵƵŶƐĚŽƐŽƵƚƌŽƐ͘KĞƐƉĞƚĄĐƵůŽĐŽŶƐŝƐƚĞŶĂƉƌſƉƌŝĂƐĞƋƵġŶĐŝĂ͕ĐĂĚĂǀĞǌŵĂŝƐǀĞƌƟŐŝŶŽƐĂ͕
ĚĞŝŵĂŐĞŶƐ͘
W/yKdK͕E͘͘ƐŝŵĂŐĞŶƐĚĞdsƚġŵƚĞŵƉŽ͍/Ŷ͗EKs^͕͘ZĞĚĞŝŵĂŐŝŶĄƌŝĂ͗ƚĞůĞǀŝƐĆŽĞĚĞŵŽĐƌĂĐŝĂ͘
^ĆŽWĂƵůŽ͗ŽŵƉĂŶŚŝĂĚĂƐ>ĞƚƌĂƐ͕ϭϵϵϭ;ĂĚĂƉƚĂĚŽͿ͘
ŽŵďĂƐĞŶŽƐƚĞǆƚŽƐϭĞϮ͕ĠĐŽƌƌĞƚŽĂĮƌŵĂƌƋƵĞŽƚĞŵƉŽĚĞƌĞĐĞƉĕĆŽơƉŝĐŽĚĂƚĞůĞǀŝƐĆŽĐŽŵŽǀĞşĐƵůŽ
ĚĞĐŽŵƵŶŝĐĂĕĆŽĞƐƟŵƵůĂĂ
A ĐŽŶƚĞŵƉůĂĕĆŽĚĂƐŝŵĂŐĞŶƐĂŶŝŵĂĚĂƐĐŽŵŽŵĞŝŽĚĞƌĞŇĞǆĆŽĂĐĞƌĐĂĚŽĞƐƚĂĚŽĚĞĐŽŝƐĂƐŶŽŵƵŶĚŽ
ĐŽŶƚĞŵƉŽƌąŶĞŽ͕ƚƌĂĚƵǌŝĚŽĞŵĨŽƌŵĂĚĞĞƐƉĞƚĄĐƵůŽ͘
B ĨƌĂŐŵĞŶƚĂĕĆŽĞŽĞǆĐĞƐƐŽĚĞŝŶĨŽƌŵĂĕĆŽ͕ƋƵĞĞǀŝĚĞŶĐŝĂŵĂŽƉĂĐŝĚĂĚĞĚŽŵƵŶĚŽĐŽŶƚĞŵƉŽƌąŶĞŽ͕
ĐĂĚĂǀĞǌŵĂŝƐŝŵƉƌĞŐŶĂĚŽĚĞŝŵĂŐĞŶƐĞŝŶĨŽƌŵĂĕƁĞƐƐƵƉĞƌĮĐŝĂŝƐ͘
C ĞƐƉĞĐŝĂůŝǌĂĕĆŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽ͕ĐŽŵǀŝƐƚĂƐĂƉƌŽŵŽǀĞƌƵŵĂĚŝĨƵƐĆŽĚĞǀĂůŽƌĞƐĞƉƌŝŶĐşƉŝŽƐĂŵƉůŽƐ͕
ĐŽŵĞƐƉĂĕŽŐĂƌĂŶƟĚŽƉĂƌĂĂĚŝĨĞƌĞŶĕĂĐƵůƚƵƌĂůĐŽŵŽĐĂƉŝƚĂůƐŝŵďſůŝĐŽǀĂůŽƌŝǌĂĚŽ͘
D ĂƚĞŶĕĆŽĐŽŶĐĞŶƚƌĂĚĂĚŽƚĞůĞƐƉĞĐƚĂĚŽƌĞŵĚĞƚĞƌŵŝŶĂĚŽĂƐƐƵŶƚŽ͕ƵŵĂǀĞǌƋƵĞŽƐƌĞĐƵƌƐŽƐĞǆƉƌĞƐƐŝǀŽƐ
ƉƌſƉƌŝŽƐĚŽŵĞŝŽŐĂƌĂŶƚĞŵĂŵŽƟǀĂĕĆŽŶĞĐĞƐƐĄƌŝĂƉĂƌĂŽĨŽĐŽĞŵĚĞƚĞƌŵŝŶĂĚŽĂƐƐƵŶƚŽ͘
E ƌĞĨůĞǆĆŽĐƌşƚŝĐĂĚŽƚĞůĞƐƉĞĐƚĂĚŽƌ͕ƵŵĂǀĞǌƋƵĞƉĞƌŵŝƚĞŽĂĐĞƐƐŽĂƵŵĂƐĞƋƵġŶĐŝĂĚĞĂƐƐƵŶƚŽƐĚĞ
ŝŶƚĞƌĞƐƐĞƉƷďůŝĐŽƋƵĞƐĆŽĂƉƌĞƐĞŶƚĂĚŽƐĚĞĨŽƌŵĂũƵƐƚĂƉŽƐƚĂ͕ŽƋƵĞƉĞƌŵŝƚĞŽĞƐƚĂďĞůĞĐŝŵĞŶƚŽ
ĚĞĐŽŵƉĂƌĂĕƁĞƐ͘
ƌĞĂůŝǀƌĞ
ϴ SISTEMAS DE INFORMAÇÃO
*R4020179*
Yh^dKϬϱ
,ŝĚƌŽŐĠŝƐƐĆŽŵĂƚĞƌŝĂŝƐƉŽůŝŵĠƌŝĐŽƐĞŵĨŽƌŵĂĚĞƉſ͕ŐƌĆŽŽƵĨƌĂŐŵĞŶƚŽƐƐĞŵĞůŚĂŶƚĞƐĂƉĞĚĂĕŽƐĚĞ
ƉůĄƐƚŝĐŽŵĂůĞĄǀĞů͘^ƵƌŐŝƌĂŵŶŽƐĂŶŽƐϭϵϱϬ͕ŶŽƐƐƚĂĚŽƐhŶŝĚŽƐĚĂŵĠƌŝĐĂĞ͕ĚĞƐĚĞĞŶƚĆŽ͕ƚġŵƐŝĚŽ
ƵƐĂĚŽƐŶĂĂŐƌŝĐƵůƚƵƌĂ͘KƐŚŝĚƌŽŐĠŝƐŽƵƉŽůşŵĞƌŽƐŚŝĚƌŽƌƌĞƚĞŶƚŽƌĞƐƉŽĚĞŵƐĞƌĐƌŝĂĚŽƐĂƉĂƌƚŝƌĚĞ
ƉŽůşŵĞƌŽƐ ŶĂƚƵƌĂŝƐ ŽƵ ƐŝŶƚĞƚŝǌĂĚŽƐ Ğŵ ůĂďŽƌĂƚſƌŝŽ͘ KƐ ĞƐƚƵĚŽƐĐŽŵƉŽůşŵĞƌŽƐŶĂƚƵƌĂŝƐŵŽƐƚƌĂŵ
ƋƵĞĞůĞƐƐĆŽǀŝĄǀĞŝƐĞĐŽůŽŐŝĐĂŵĞŶƚĞ͕ŵĂƐĂŝŶĚĂŶĆŽĐŽŵĞƌĐŝĂůŵĞŶƚĞ͘
EŽŝŶĨŽŐƌĄĮĐŽĂďĂŝǆŽ͕ĞǆƉůŝĐĂͲƐĞĐŽŵŽŽƐƉŽůşŵĞƌŽƐŶĂƚƵƌĂŝƐƐƵƉĞƌĂďƐŽƌǀĞŶƚĞƐ͕ƋƵĂŶĚŽŵŝƐƚƵƌĂĚŽƐĂŽ
ƐŽůŽ͕ƉŽĚĞŵǀŝĂďŝůŝǌĂƌĐƵůƚƵƌĂƐĂŐƌşĐŽůĂƐĞŵƌĞŐŝƁĞƐĄƌŝĚĂƐ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ƌĞǀŝƐƚĂƉĞƐƋƵŝƐĂ͘ĨĂƉĞƐƉ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϴũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
ƉĂƌƟƌĚĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂƐƐŝŶĂůĞĂŽƉĕĆŽĐŽƌƌĞƚĂ͘
A KƵƐŽĚŽŚŝĚƌŽŐĞů͕ĞŵĐĂƐŽĚĞĞƐƟĂŐĞŵ͕ƉƌŽƉŝĐŝĂĂŵŽƌƚĂůŝĚĂĚĞĚŽƐƉĠƐĚĞĐĂĨĠ͘
B KŚŝĚƌŽŐĞůĐƌŝĂĚŽĂƉĂƌƟƌĚĞƉŽůşŵĞƌŽƐŶĂƚƵƌĂŝƐĚĞǀĞƚĞƌƐĞƵƵƐŽƌĞƐƚƌŝƚŽĂƐŽůŽƐĄƌŝĚŽƐ͘
C KƐŚŝĚƌŽŐĠŝƐƐĆŽƵƐĂĚŽƐĞŵĐƵůƚƵƌĂƐĂŐƌşĐŽůĂƐĞŇŽƌĞƐƚĂŝƐĞĞŵĚŝĨĞƌĞŶƚĞƐƟƉŽƐĚĞƐŽůŽƐ͘
D KƵƐŽĚĞŚŝĚƌŽŐĠŝƐŶĂƚƵƌĂŝƐĠĞĐŽŶŽŵŝĐĂŵĞŶƚĞǀŝĄǀĞůĞŵůĂǀŽƵƌĂƐƚƌĂĚŝĐŝŽŶĂŝƐĚĞůĂƌŐĂĞƐĐĂůĂ͘
E KƵƐŽĚŽƐŚŝĚƌŽŐĠŝƐƉĞƌŵŝƚĞƋƵĞĂƐƉůĂŶƚĂƐƐŽďƌĞǀŝǀĂŵƐĞŵĂĄŐƵĂĚĂŝƌƌŝŐĂĕĆŽŽƵĚĂƐĐŚƵǀĂƐ͘
ƌĞĂůŝǀƌĞ
*R40201710*
QUESTÃO 06
ŝŵŝŐƌĂĕĆŽ ŚĂŝƟĂŶĂ ƉĂƌĂ Ž ƌĂƐŝů ƉĂƐƐŽƵ Ă ƚĞƌ ŐƌĂŶĚĞ ƌĞƉĞƌĐƵƐƐĆŽ ŶĂ ŝŵƉƌĞŶƐĂ Ă ƉĂƌƟƌ ĚĞ ϮϬϭϬ͘
ĞǀŝĚŽ ĂŽ ƉŝŽƌ ƚĞƌƌĞŵŽƚŽ ĚŽ ƉĂşƐ͕ ŵƵŝƚŽƐ ŚĂŝƟĂŶŽƐ ƌĞĚĞƐĐŽďƌŝƌĂŵ Ž ƌĂƐŝů ĐŽŵŽ ƌŽƚĂ ĂůƚĞƌŶĂƟǀĂ
ƉĂƌĂŵŝŐƌĂĕĆŽ͘KƉĂşƐũĄŚĂǀŝĂƐŝĚŽƵŵĂĂůƚĞƌŶĂƟǀĂƉĂƌĂŽƐŚĂŝƟĂŶŽƐĚĞƐĚĞϮϬϬϰ͕ĞŝƐƐŽƐĞĚĞǀĞă
ƌĞŽƌŝĞŶƚĂĕĆŽĚĂƉŽůşƟĐĂĞǆƚĞƌŶĂŶĂĐŝŽŶĂůƉĂƌĂĂůĐĂŶĕĂƌůŝĚĞƌĂŶĕĂƌĞŐŝŽŶĂůŶŽƐĂƐƐƵŶƚŽƐŚƵŵĂŶŝƚĄƌŝŽƐ͘
ĚĞƐĐŽďĞƌƚĂ Ğ Ă ƉƌĞĨĞƌġŶĐŝĂ ƉĞůŽ ƌĂƐŝů ƚĂŵďĠŵ ƐŽĨƌĞƌĂŵ ŝŶĨůƵġŶĐŝĂ ĚĂ ƉƌĞƐĞŶĕĂ ĚŽ ĞǆĠƌĐŝƚŽ
ďƌĂƐŝůĞŝƌŽŶŽ,Ăŝƚŝ͕ƋƵĞŝŶƚĞŶƐŝĨŝĐŽƵĂƌĞůĂĕĆŽĚĞƉƌŽǆŝŵŝĚĂĚĞĞŶƚƌĞďƌĂƐŝůĞŝƌŽƐĞŚĂŝƚŝĂŶŽƐ͘ŵŵĞŝŽ
ĂĞƐƐĞĐůŝŵĂĂŵŝƐƚŽƐŽ͕ŽƐŚĂŝƚŝĂŶŽƐƉƌĞƐƵŵŝƌĂŵƋƵĞƐĞƌŝĂŵďĞŵĂĐŽůŚŝĚŽƐĞŵƵŵĂƉŽƐƐşǀĞůŵŝŐƌĂĕĆŽ
ĂŽƉĂşƐƋƵĞƉĂƐƐĂƌĂĂůŝĚĞƌĂƌĂŵŝƐƐĆŽĚĂKEh͘
EŽ ĞŶƚĂŶƚŽ͕ ŽƐ ŝŵŝŐƌĂŶƚĞƐ ŚĂŝƟĂŶŽƐ ƚġŵ ƐŽĨƌŝĚŽ ĂƚĂƋƵĞƐ ǆĞŶŽĨſďŝĐŽƐ ƉŽƌ ƉĂƌƚĞ ĚĂ ƉŽƉƵůĂĕĆŽ
ďƌĂƐŝůĞŝƌĂ͘ZĞĐĞŶƚĞŵĞŶƚĞ͕ƵŵĂĚĂƐŐƌĂŶĚĞƐĐŝĚĂĚĞƐďƌĂƐŝůĞŝƌĂƐƐĞƌǀŝƵĐŽŵŽƉĂůĐŽƉĂƌĂƵŵĂŵĂƌĐŚĂ
ĂŶƟͲŝŵŝŐƌĂĕĆŽ͕ĐŽŵĚĞŵŽŶƐƚƌĂĕƁĞƐĚĞƵŵĐƌĞƐĐĞŶƚĞĚŝƐĐƵƌƐŽĚĞſĚŝŽĞŵƌĞůĂĕĆŽĂƉŽǀŽƐŝŵŝŐƌĂŶƚĞƐ
ŵĂƌŐŝŶĂůŝǌĂĚŽƐ͘
KďƐĞƌǀĂͲƐĞ͕ ŶĂ ŵĂŶĞŝƌĂ ĐŽŵŽ ĞƐƐĞƐ ĚŝƐĐƵƌƐŽƐ ƐĞ ĐŽŶĨŽƌŵĂŵ͕ ƋƵĞ Ă ƌĞĂĕĆŽ ĚĞ ƵŵĂ ƉĂƌĐĞůĂ ĚŽƐ
ďƌĂƐŝůĞŝƌŽƐĂŽƐŝŵŝŐƌĂŶƚĞƐƐĞĚĄĞŵƚĞƌŵŽƐďĞŵĞƐƉĞĐşĮĐŽƐ͗ŽƐƋƵĞƐŽĨƌĞŵĐŽŵĂǀŝŽůġŶĐŝĂĚŽƐĂƚŽƐ
ĚĞǆĞŶŽĨŽďŝĂ͕ĞŵŐĞƌĂů͕ƐĆŽŶĞŐƌŽƐĞƚġŵŽƌŝŐĞŵĞŵƉĂşƐĞƐŵĂŝƐƉŽďƌĞƐ͘
^/>s͕͘͘^͖͘DKZ^͕D͘d͘ƉŽůşƟĐĂŵŝŐƌĂƚſƌŝĂďƌĂƐŝůĞŝƌĂƉĂƌĂƌĞĨƵŐŝĂĚŽƐĞĂŝŵŝŐƌĂĕĆŽŚĂŝƟĂŶĂ͘ZĞǀŝƐƚĂĚŽŝƌĞŝƚŽ.
^ĂŶƚĂƌƵǌĚŽ^Ƶů͕ǀ͘ϯ͕Ŷ͘ϱϬ͕Ɖ͘ϵϴͲϭϭϳ͕ƐĞƚͬ͘ĚĞǌ͘ϮϬϭϲ;ĂĚĂƉƚĂĚŽͿ͘
ƉĂƌƟƌĚĂƐŝŶĨŽƌŵĂĕƁĞƐĚŽƚĞǆƚŽ͕ĐŽŶĐůƵŝͲƐĞƋƵĞ
A ŽƉƌŽĐĞƐƐŽĚĞĂĐŽůŚŝŵĞŶƚŽĚŽƐŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐƚĞŵƐŝĚŽƉĂƵƚĂĚŽƉŽƌĐĂƌĂĐƚĞƌşƐƟĐĂƐĨŽƌƚĞŵĞŶƚĞ
ĂƐƐŽĐŝĂĚĂƐĂŽƉŽǀŽďƌĂƐŝůĞŝƌŽ͗ĂƐŽůŝĚĂƌŝĞĚĂĚĞĞŽƌĞƐƉĞŝƚŽăƐĚŝĨĞƌĞŶĕĂƐ͘
B ĂƐƌĞĂĕƁĞƐǆĞŶſĨŽďĂƐĞƐƚĆŽƌĞůĂĐŝŽŶĂĚĂƐĂŽĨĂƚŽĚĞƋƵĞŽƐŝŵŝŐƌĂŶƚĞƐƐĆŽĐŽŶĐŽƌƌĞŶƚĞƐĚŝƌĞƚŽƐ
ƉĂƌĂ ŽƐ ƉŽƐƚŽƐ ĚĞ ƚƌĂďĂůŚŽ ĚĞ ŵĂŝŽƌ ƉƌĞƐƚşŐŝŽ ŶĂ ƐŽĐŝĞĚĂĚĞ͕ ĂƵŵĞŶƚĂŶĚŽ Ă ĚŝƐƉƵƚĂ ƉŽƌ ďŽĂƐ
ǀĂŐĂƐĚĞĞŵƉƌĞŐŽ͘
C ŽĂĐŽůŚŝŵĞŶƚŽƉƌŽŵŽǀŝĚŽƉĞůŽƐďƌĂƐŝůĞŝƌŽƐĂŽƐŝŵŝŐƌĂŶƚĞƐŽƌŝƵŶĚŽƐĚĞƉĂşƐĞƐĚŽůĞƐƚĞĞƵƌŽƉĞƵƚĞŶĚĞ
ĂƐĞƌƐĞŵĞůŚĂŶƚĞĂŽŽĨĞƌĞĐŝĚŽĂŽƐŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐ͕ƉŽŝƐŶŽƌĂƐŝůǀŝŐŽƌĂĂŝĚĞŝĂĚĞĚĞŵŽĐƌĂĐŝĂ
ƌĂĐŝĂůĞĚŽƌĞƐƉĞŝƚŽăƐĞƚŶŝĂƐ͘
D Ž ŶĂĐŝŽŶĂůŝƐŵŽ ĞǆĂĐĞƌďĂĚŽ ĚĞ ĐůĂƐƐĞƐ ƐŽĐŝĂŝƐ ŵĂŝƐ ĨĂǀŽƌĞĐŝĚĂƐ͕ ŶŽ ƌĂƐŝů͕ ŵŽƟǀĂ Ă ƌĞũĞŝĕĆŽ ĂŽƐ
ŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐĞĂƉĞƌƐĞŐƵŝĕĆŽĐŽŶƚƌĂŽƐďƌĂƐŝůĞŝƌŽƐƋƵĞƉƌĞƚĞŶĚĞŵŵŽƌĂƌĨŽƌĂĚŽƐĞƵƉĂşƐĞŵ
ďƵƐĐĂĚĞŵĞůŚŽƌĞƐĐŽŶĚŝĕƁĞƐĚĞǀŝĚĂ͘
E Ă ĐƌĞƐĐĞŶƚĞ ŽŶĚĂ ĚĞ ǆĞŶŽĨŽďŝĂ ƋƵĞ ǀĞŵ ƐĞ ĚĞƐƚĂĐĂŶĚŽ ŶŽ ƌĂƐŝů ĞǀŝĚĞŶĐŝĂ ƋƵĞ Ž ƉƌĞĐŽŶĐĞŝƚŽ Ğ Ă
ƌĞũĞŝĕĆŽƉŽƌƉĂƌƚĞĚŽƐďƌĂƐŝůĞŝƌŽƐĞŵƌĞůĂĕĆŽĂŽƐŝŵŝŐƌĂŶƚĞƐŚĂŝƟĂŶŽƐĠƉĂƵƚĂĚĂƉĞůĂĚŝƐĐƌŝŵŝŶĂĕĆŽ
ƐŽĐŝĂůĞƉĞůŽƌĂĐŝƐŵŽ͘
ƌĞĂůŝǀƌĞ
*R40201711*
QUESTÃO 07
ƉƌŽĚƵĕĆŽ ĂƌƚĞƐĂŶĂů ĚĞ ƉĂŶĞůĂ ĚĞ ďĂƌƌŽ Ġ ƵŵĂ ĚĂƐ ŵĂŝŽƌĞƐ ĞǆƉƌĞƐƐƁĞƐ ĚĂ ĐƵůƚƵƌĂ ƉŽƉƵůĂƌ ĚŽ
ƐƉşƌŝƚŽ^ĂŶƚŽ͘ƚĠĐŶŝĐĂĚĞƉƌŽĚƵĕĆŽƉŽƵĐŽŵƵĚŽƵĞŵŵĂŝƐĚĞϰϬϬĂŶŽƐ͕ĚĞƐĚĞƋƵĂŶĚŽĂƉĂŶĞůĂ
ĚĞďĂƌƌŽĞƌĂƉƌŽĚƵǌŝĚĂĞŵĐŽŵƵŶŝĚĂĚĞƐŝŶĚşŐĞŶĂƐ͘ƚƵĂůŵĞŶƚĞ͕ĂƉƌĞƐĞŶƚĂͲƐĞĐŽŵŵŽĚĞůĂŐĞŵ
ƉƌſƉƌŝĂĞŽƌŝŐŝŶĂů͕ĂĚĂƉƚĂĚĂăƐŶĞĐĞƐƐŝĚĂĚĞƐĨƵŶĐŝŽŶĂŝƐĚĂĐƵůŝŶĄƌŝĂƚşƉŝĐĂĚĂƌĞŐŝĆŽ͘ƐĂƌƚĞƐĆƐ͕
ǀŝŶĐƵůĂĚĂƐăƐƐŽĐŝĂĕĆŽĚĂƐWĂŶĞůĞŝƌĂƐĚĞ'ŽŝĂďĞŝƌĂƐ͕ĚŽŵƵŶŝĐşƉŝŽĚĞsŝƚſƌŝĂͲ^͕ƚƌĂďĂůŚĂŵĞŵ
ƵŵŐĂůƉĆŽĐŽŵĐĂďŝŶĞƐŝŶĚŝǀŝĚƵĂŝƐƉƌĞƉĂƌĂĚĂƐƉĂƌĂĂƌĞĂůŝǌĂĕĆŽĚĞƚŽĚĂƐĂƐĞƚĂƉĂƐĚĞƉƌŽĚƵĕĆŽ͘
WĂƌĂĨĂǌĞƌĂƐƉĂŶĞůĂƐ͕ĂƐĂƌƚĞƐĆƐƌĞƚŝƌĂŵĂĂƌŐŝůĂĚŽsĂůĞĚŽDƵůĞŵďĄĞĚŽŵĂŶŐƵĞǌĂůƋƵĞŵĂƌŐĞŝĂ
ĂƌĞŐŝĆŽĞĐŽůĞƚĂŵĂĐĂƐĐĂĚĂRhysophora mangle͕ƉŽƉƵůĂƌŵĞŶƚĞĐŚĂŵĂĚĂĚĞŵĂŶŐƵĞǀĞƌŵĞůŚŽ͘
Ă ĐĂƐĐĂ ĚĞƐƐĂ ƉůĂŶƚĂ ĂƐ ĂƌƚĞƐĆƐ ƌĞƚŝƌĂŵ Ă ƚŝŶƚƵƌĂ ŝŵƉĞƌŵĞĂďŝůŝǌĂŶƚĞ ĐŽŵ Ă ƋƵĂů ĂĕŽŝƚĂŵ ĂƐ
ƉĂŶĞůĂƐĂŝŶĚĂƋƵĞŶƚĞƐ͘WŽƌƚƌĂĚŝĕĆŽ͕ĂƐĂƵƚġŶƚŝĐĂƐŵŽƋƵĞĐĂĞƚŽƌƚĂĐĂƉŝǆĂďĂƐ͕ĚŽŝƐƉƌĂƚŽƐƚşƉŝĐŽƐ
ƌĞŐŝŽŶĂŝƐ͕ĚĞǀĞŵƐĞƌƐĞƌǀŝĚĂƐŶĂƐƉĂŶĞůĂƐĚĞďĂƌƌŽĂƐƐŝŵƉƌŽĚƵǌŝĚĂƐ͘ƐƐĂĨƵƐĆŽĞŶƚƌĞĂƐƉĂŶĞůĂƐ
ĚĞďĂƌƌŽĞŽƐƉƌĂƚŽƐƉƌĞƉĂƌĂĚŽƐĐŽŵĨƌƵƚŽƐĚŽŵĂƌ͕ƉƌŝŶĐŝƉĂůŵĞŶƚĞĂŵŽƋƵĞĐĂ͕ƉĞůŽŵĞŶŽƐŶŽ
ĞƐƚĂĚŽĚŽƐƉşƌŝƚŽ^ĂŶƚŽ͕ĨĂǌƉĂƌƚĞĚĂƐƚƌĂĚŝĕƁĞƐĚĞŝǆĂĚĂƐƉĞůĂƐĐŽŵƵŶŝĚĂĚĞƐŝŶĚşŐĞŶĂƐ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ǀŝƚŽƌŝĂ͘ĞƐ͘ŐŽǀ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϭϰũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
ŽŵŽ ƉƌŝŶĐŝƉĂů ĞůĞŵĞŶƚŽ ĐƵůƚƵƌĂů ŶĂ ĞůĂďŽƌĂĕĆŽ ĚĞ ƉƌĂƚŽƐ ơƉŝĐŽƐ ĚĂ ĐƵůƚƵƌĂ ĐĂƉŝǆĂďĂ͕ Ă ƉĂŶĞůĂ ĚĞ
ďĂƌƌŽ ĚĞ 'ŽŝĂďĞŝƌĂƐ ĨŽŝ ƚŽŵďĂĚĂ͕ Ğŵ ϮϬϬϮ͕ ƚŽƌŶĂŶĚŽͲƐĞ Ă ƉƌŝŵĞŝƌĂ ŝŶĚŝĐĂĕĆŽ ŐĞŽŐƌĄĮĐĂ ďƌĂƐŝůĞŝƌĂ
ŶĂĄƌĞĂĚŽĂƌƚĞƐĂŶĂƚŽ͕ĐŽŶƐŝĚĞƌĂĚĂďĞŵŝŵĂƚĞƌŝĂů͕ƌĞŐŝƐƚƌĂĚŽĞƉƌŽƚĞŐŝĚŽŶŽ/ŶƐƟƚƵƚŽĚŽWĂƚƌŝŵƀŶŝŽ
,ŝƐƚſƌŝĐŽĞƌơƐƟĐŽEĂĐŝŽŶĂů;/ƉŚĂŶͿ͕ŶŽ>ŝǀƌŽĚĞZĞŐŝƐƚƌŽĚŽƐ^ĂďĞƌĞƐĞĚĞĐůĂƌĂĚĂƉĂƚƌŝŵƀŶŝŽĐƵůƚƵƌĂů
ĚŽƌĂƐŝů͘
^/>s͕͘ŽŵƵŶŝĚĂĚĞƚƌĂĚŝĐŝŽŶĂů͕ƉƌĄƟĐĂƐĐŽůĞƟǀĂƐĞƌĞĐŽŶŚĞĐŝŵĞŶƚŽ͗ŶĂƌƌĂƟǀĂƐĐŽŶƚĞŵƉŽƌąŶĞĂƐĚŽƉĂƚƌŝŵƀŶŝŽĐƵůƚƵƌĂů͘
ϰϬΣŶĐŽŶƚƌŽŶƵĂůĚĂŶƉŽĐƐ͘ĂǆĂŵďƵ͕ϮϬϭϲ;ĂĚĂƉƚĂĚŽͿ͘
ƚƵĂůŵĞŶƚĞ͕ŽƚƌĂďĂůŚŽĨŽŝƉƌŽĮƐƐŝŽŶĂůŝǌĂĚŽĞĂĐŽŶĐŽƌƌġŶĐŝĂƉĂƌĂĂƚĞŶĚĞƌĂŽŵĞƌĐĂĚŽĮĐŽƵŵĂŝƐĂĐŝƌƌĂĚĂ͕
Ă ƉƌŽĚƵĕĆŽ ƋƵĞ ƐĞ ĚĞƐĞŶǀŽůǀĞ ŶŽ ŐĂůƉĆŽ ŐĂŶŚŽƵ Ƶŵ ƌŝƚŵŽ ŵĂŝƐ ĞŵƉƌĞƐĂƌŝĂů ĐŽŵ ŵĂŝŽƌ ǀŝƐŝďŝůŝĚĂĚĞ
ƉƵďůŝĐŝƚĄƌŝĂ͕ĞŶƋƵĂŶƚŽĂƐƉĂŶĞůĞŝƌĂƐĚĞĨƵŶĚŽĚĞƋƵŝŶƚĂůƐĞƋƵĞŝǆĂŵĚĞĮĐĂƌĞŵŽĨƵƐĐĂĚĂƐĐŽŵĞƌĐŝĂůŵĞŶƚĞ
ĚĞƉŽŝƐƋƵĞŽŐĂůƉĆŽŐĂŶŚŽƵŶŽƚŽƌŝĞĚĂĚĞ͘
DZ>K͕W͘ZĞƉĞŶƐĂŶĚŽĂƚƌĂĚŝĕĆŽ͗ĂŵŽƋƵĞĐĂĐĂƉŝǆĂďĂĞĂĐŽŶƐƚƌƵĕĆŽĚĂŝĚĞŶƟĚĂĚĞůŽĐĂů͘
/ŶƚĞƌƐĞĕƁĞƐ͘ZŝŽĚĞ:ĂŶĞŝƌŽ͘ǀ͘ϭϯ͕Ŷ͘ϭ͕ϮϬϭϭ;ĂĚĂƉƚĂĚŽͿ͘
ŽŵďĂƐĞŶĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂƐƐŝŶĂůĞĂĂůƚĞƌŶĂƟǀĂĐŽƌƌĞƚĂ͘
A ƉƌŽĚƵĕĆŽ ĚĂƐ ƉĂŶĞůĂƐ ĚĞ ďĂƌƌŽ ĂďƌĂŶŐĞ ŝŶƚĞƌƌĞůĂĕƁĞƐ ĐŽŵ Ă ŶĂƚƵƌĞǌĂ ůŽĐĂů͕ ĚĞ ŽŶĚĞ ƐĞ ĞǆƚƌĂŝ Ă
ŵĂƚĠƌŝĂͲƉƌŝŵĂŝŶĚŝƐƉĞŶƐĄǀĞůăĐŽŶĨĞĐĕĆŽĚĂƐƉĞĕĂƐĐĞƌĂŵŝƐƚĂƐ͘
B ƌĞůĂĕĆŽĞŶƚƌĞĂƐƚƌĂĚŝĕƁĞƐĚĂƐƉĂŶĞůĂƐĚĞďĂƌƌŽĞŽƉƌĂƚŽơƉŝĐŽĚĂĐƵůŝŶĄƌŝĂŝŶĚşŐĞŶĂƉĞƌŵĂŶĞĐĞ
ŝŶĂůƚĞƌĂĚĂ͕ŽƋƵĞǀŝĂďŝůŝǌĂĂŵĂŶƵƚĞŶĕĆŽĚĂŝĚĞŶƟĚĂĚĞĐƵůƚƵƌĂůĐĂƉŝǆĂďĂ͘
C ĚĞŵĂŶĚĂƉŽƌďĞŶƐĐƵůƚƵƌĂŝƐƉƌŽĚƵǌŝĚŽƐƉŽƌĐŽŵƵŶŝĚĂĚĞƐƚƌĂĚŝĐŝŽŶĂŝƐŝŶƐĞƌĞŽŽİĐŝŽĚĂƐƉĂŶĞůĞŝƌĂƐŶŽ
ŵĞƌĐĂĚŽĐŽŵĞƌĐŝĂů͕ĐŽŵƌĞƚŽƌŶŽƐƉŽƐŝƟǀŽƐƉĂƌĂƚŽĚĂĂĐŽŵƵŶŝĚĂĚĞ͘
D ŝŶƐĞƌĕĆŽĚĂƐƉĂŶĞůĂƐĚĞďĂƌƌŽŶŽŵĞƌĐĂĚŽƚƵƌşƐƟĐŽƌĞĚƵǌĂĚŝŵĞŶƐĆŽŚŝƐƚſƌŝĐĂ͕ĐƵůƚƵƌĂůĞĞƐƚĠƟĐĂĚŽ
ŽİĐŝŽĚĂƐƉĂŶĞůĞŝƌĂƐăĚŝŵĞŶƐĆŽĞĐŽŶƀŵŝĐĂĚĂĐŽŵĞƌĐŝĂůŝǌĂĕĆŽĚĞƉƌŽĚƵƚŽƐĂƌƚĞƐĂŶĂŝƐ͘
E K ŽİĐŝŽ ĚĂƐ ƉĂŶĞůĞŝƌĂƐ ƌĞƉƌĞƐĞŶƚĂ ƵŵĂ ĨŽƌŵĂ ĚĞ ƌĞƐŝƐƚġŶĐŝĂ ƐŽĐŝŽĐƵůƚƵƌĂů ĚĂ ĐŽŵƵŶŝĚĂĚĞ ƚƌĂĚŝĐŝŽŶĂů
ŶĂŵĞĚŝĚĂĞŵƋƵĞŽĞƐƚĂĚŽĚŽƐƉşƌŝƚŽ^ĂŶƚŽŵĂŶƚĠŵͲƐĞĂůŚĞŝŽĂŽƐŵŽĚŽƐĚĞƉƌŽĚƵĕĆŽ͕ĚŝǀƵůŐĂĕĆŽĞ
ĐŽŵĞƌĐŝĂůŝǌĂĕĆŽĚŽƐƉƌŽĚƵƚŽƐ͘
*R40201712*
QUESTÃO 08
KƐ KďũĞƚŝǀŽƐ ĚĞ ĞƐĞŶǀŽůǀŝŵĞŶƚŽ ^ƵƐƚĞŶƚĄǀĞů ;K^Ϳ ĐŽŵƉƁĞŵ ƵŵĂ ĂŐĞŶĚĂ ŵƵŶĚŝĂů ĂĚŽƚĂĚĂ
ĚƵƌĂŶƚĞĂƷƉƵůĂĚĂƐEĂĕƁĞƐhŶŝĚĂƐƐŽďƌĞŽĞƐĞŶǀŽůǀŝŵĞŶƚŽ^ƵƐƚĞŶƚĄǀĞů͕ĞŵƐĞƚĞŵďƌŽĚĞϮϬϭϱ͘
EĞƐƐĂ ĂŐĞŶĚĂ͕ ƌĞƉƌĞƐĞŶƚĂĚĂ ŶĂ ĨŝŐƵƌĂ Ă ƐĞŐƵŝƌ͕ ƐĆŽ ƉƌĞǀŝƐƚĂƐ ĂĕƁĞƐ Ğŵ ĚŝǀĞƌƐĂƐ ĄƌĞĂƐ ƉĂƌĂ Ž
ĞƐƚĂďĞůĞĐŝŵĞŶƚŽĚĞƉĂƌĐĞƌŝĂƐ͕ŐƌƵƉŽƐĞƌĞĚĞƐƋƵĞĨĂǀŽƌĞĕĂŵŽĐƵŵƉƌŝŵĞŶƚŽĚĞƐƐĞƐŽďũĞƚŝǀŽƐ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ƐƚŽĐŬŚŽůŵƌĞƐŝůŝĞŶĐĞ͘ŽƌŐх͘ĐĞƐƐŽĞŵ͗ϮϲƐĞƚ͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
ŽŶƐŝĚĞƌĂŶĚŽƋƵĞŽƐK^ĚĞǀĞŵƐĞƌŝŵƉůĞŵĞŶƚĂĚŽƐƉŽƌŵĞŝŽĚĞĂĕƁĞƐƋƵĞŝŶƚĞŐƌĞŵĂĞĐŽŶŽŵŝĂ͕
ĂƐŽĐŝĞĚĂĚĞĞĂďŝŽƐĨĞƌĂ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ K ĐĂƉŝƚĂů ŚƵŵĂŶŽ ĚĞǀĞ ƐĞƌ ĐĂƉĂĐŝƚĂĚŽ ƉĂƌĂ ĂƚĞŶĚĞƌ ăƐ ĚĞŵĂŶĚĂƐ ƉŽƌ ƉĞƐƋƵŝƐĂ Ğ ŝŶŽǀĂĕĆŽ Ğŵ
ĄƌĞĂƐĞƐƚƌĂƚĠŐŝĐĂƐƉĂƌĂŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƐƵƐƚĞŶƚĄǀĞů͘
//͘ ƉĂĚƌŽŶŝǌĂĕĆŽ ĐƵůƚƵƌĂů ĚŝŶĂŵŝǌĂ Ă ĚŝĨƵƐĆŽ ĚŽ ĐŽŶŚĞĐŝŵĞŶƚŽ ĐŝĞŶơĮĐŽ Ğ ƚĞĐŶŽůſŐŝĐŽ ĞŶƚƌĞ ĂƐ
ŶĂĕƁĞƐƉĂƌĂĂƉƌŽŵŽĕĆŽĚŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƐƵƐƚĞŶƚĄǀĞů͘
///͘ KƐƉĂşƐĞƐĚĞǀĞŵŝŶĐĞŶƟǀĂƌƉŽůşƟĐĂƐĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚŽĞŵƉƌĞĞŶĚĞĚŽƌŝƐŵŽĞĚĞĂƟǀŝĚĂĚĞƐ
ƉƌŽĚƵƟǀĂƐĐŽŵŐĞƌĂĕĆŽĚĞĞŵƉƌĞŐŽƐƋƵĞŐĂƌĂŶƚĂŵĂĚŝŐŶŝĚĂĚĞĚĂƉĞƐƐŽĂŚƵŵĂŶĂ͘
D /Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘
*R40201713*
KDWKEEd^W1&/K
hŵĂ /ŶƐƟƚƵŝĕĆŽ ĚĞ ĚƵĐĂĕĆŽ ^ƵƉĞƌŝŽƌ ;/^Ϳ ĞƐƚĄ ĐŽŶƐƚƌƵŝŶĚŽ ƐĞƵ ŶŽǀŽ WůĂŶĞũĂŵĞŶƚŽ ƐƚƌĂƚĠŐŝĐŽ ĚĞ
dĞĐŶŽůŽŐŝĂĚĂ/ŶĨŽƌŵĂĕĆŽ;Wd/ͿĞĐŽŶƚƌĂƚŽƵƵŵĚŝƌĞƚŽƌĚĞd/ƉĂƌĂĐŽŶĐĞďĞƌĞĞǆĞĐƵƚĂƌƵŵƉƌŽũĞƚŽĚĞ
ƚƌĂŶƐĨŽƌŵĂĕĆŽĚŝŐŝƚĂůŶĂŝŶƐƟƚƵŝĕĆŽ͕ĐŽŶƐŝĚĞƌĂĚĂĐŽŵŽƵŵƉƌĠͲƌĞƋƵŝƐŝƚŽƉĂƌĂĂĐŽŶƐƚƌƵĕĆŽĚŽWd/͘
/^ĂŝŶĚĂŶĆŽƉŽƐƐƵŝƵŵĂĞƐƚƌĂƚĠŐŝĂĐůĂƌĂĚĞŶĞŐſĐŝŽĨƌĞŶƚĞăŶŽǀĂĚŝŶąŵŝĐĂĚĞŵĞƌĐĂĚŽĞƐĞƵĐŽƌƉŽ
ĚĞ ĚŝƌĞƚŽƌĞƐ ĂĐƌĞĚŝƚĂ ƋƵĞ ƚŽĚŽƐ ŽƐ ƐĞƌǀŝĕŽƐ͕ ŝŶĐůƵƐŝǀĞ ŽƐ ĚĞ d/͕ ĚĞǀĂŵ ĞƐƚĂƌ ĐĞŶƚƌĂůŝǌĂĚŽƐ ŶĂ ƉƌſƉƌŝĂ
ŝŶƐƟƚƵŝĕĆŽ͘ ŶĂůŝƐĂŶĚŽ Ă ĞƐƚƌƵƚƵƌĂ ĚĂ /^͕ Ž ĚŝƌĞƚŽƌ ĚĞ d/ ƉĞƌĐĞďĞƵ ƋƵĞ ĂŝŶĚĂ ŶĆŽ ĞǆŝƐƟĂ Ƶŵ ƐĞƚŽƌ
ĞƐƉĞĐşĮĐŽƉĂƌĂĂƟǀŝĚĂĚĞƐƌĞůĂĐŝŽŶĂĚĂƐĂŽŵĂƌŬĞƟŶŐĚŝŐŝƚĂůĚĂŝŶƐƟƚƵŝĕĆŽ͘^ƵŐĞƌŝƵ͕ĂƐƐŝŵ͕ĂƚĞƌĐĞŝƌŝǌĂĕĆŽ
ĚĞƚŽĚŽƐŽƐƐĞƌǀŝĕŽƐƌĞůĂĐŝŽŶĂĚŽƐĂĞƐƐĂĂƟǀŝĚĂĚĞĞ͕ĐŽŵŝƐƐŽ͕ĂĚĞƐĐĞŶƚƌĂůŝǌĂĕĆŽĚĞĂůŐƵŶƐƐĞƌǀŝĕŽƐĚĞd/͘
ƐƐĂŝŶŝĐŝĂƟǀĂŐĞƌŽƵĚĞƐĐŽŶĨŽƌƚŽĞŶƚƌĞŽƐĚŝƌĞƚŽƌĞƐĚĂ/^͕ƋƵĞƉƌŽŶƚĂŵĞŶƚĞĐŽŶǀŽĐĂƌĂŵƵŵĂƌĞƵŶŝĆŽ
ƉĂƌĂƋƵĞĞƐƐĞĚŝƌĞƚŽƌĞƐĐůĂƌĞĐĞƐƐĞŽƐŵŽƟǀŽƐƋƵĞŽůĞǀĂƌĂŵĂƐƵŐĞƌŝƌĂƚĞƌĐĞŝƌŝǌĂĕĆŽĚĂƐĂƟǀŝĚĂĚĞƐĞĚŽƐ
ƐĞƌǀŝĕŽƐĚŽŶŽǀŽƐĞƚŽƌ͘
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĂ ƐŝƚƵĂĕĆŽ͕ ĂƉƌĞƐĞŶƚĞ͕ ŶĂ ĐŽŶĚŝĕĆŽ ĚĞ ĚŝƌĞƚŽƌ ĚĞ d/͕ ĂƌŐƵŵĞŶƚŽƐ ƉĂƌĂ ĐŽŶǀĞŶĐĞƌ ŽƐ
ĚĞŵĂŝƐĚŝƌĞƚŽƌĞƐĚĞƋƵĞĂƐƵĂƐƵŐĞƐƚĆŽĠĂŵĂŝƐĂĚĞƋƵĂĚĂĨƌĞŶƚĞăƐŵƵĚĂŶĕĂƐĚŽŵĞƌĐĂĚŽ͘ŵƐĞƵƚĞǆƚŽ͕
ĂďŽƌĚĞŽƐƐĞŐƵŝŶƚĞƐĂƐƉĞĐƚŽƐ͗
ͻ ĂƐĂƟǀŝĚĂĚĞƐƌĞůĂĐŝŽŶĂĚĂƐă'ŽǀĞƌŶĂŶĕĂĚĞd/ƋƵĞƉŽĚĞŵƐĞƌĂƉůŝĐĂĚĂƐŶĂ/^͖
ͻ ŽƐĂƐƉĞĐƚŽƐ ŽƌŐĂŶŝǌĂĐŝŽŶĂŝƐ ĂƐĞƌĞŵĐŽŶƐŝĚĞƌĂĚŽƐƉĂƌĂĂƚŽŵĂĚĂĚĞĚĞĐŝƐĆŽŶĂĞůĂďŽƌĂĕĆŽ
ĚŽWd/͘
;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ
RASCUNHO
1
10
11
12
ϭϯ
14
15
ƌĞĂůŝǀƌĞ
SISTEMAS DE INFORMAÇÃO ϭϯ
*R40201714*
Yh^dK/^hZ^/sϬϰ
ĮŐƵƌĂĂƐĞŐƵŝƌƌĞƉƌĞƐĞŶƚĂƵŵĂƉůĂŶƚĂĕĆŽĚĞĐĂĨĠĐŽŵǆĐŽůƵŶĂƐĞǇůŝŶŚĂƐ͘EĞƐƐĂĮŐƵƌĂ͕ĂƐƌĞŐŝƁĞƐĐŽŵ
ŽƐĐĂĨĞĞŝƌŽƐƉůĂŶƚĂĚŽƐƐĆŽĂƐƋƵĞĞƐƚĆŽĐŽŵŽƐĞƐƉĂĕŽƐƉƌĞĞŶĐŚŝĚŽƐ͕ĞĂƐƌĞŐŝƁĞƐĐŽŵĨĂůŚĂƐĚĞƉůĂŶƟŽƐ
ƐĆŽĂƐƋƵĞĂƉƌĞƐĞŶƚĂŵƐĞƵƐĞƐƉĂĕŽƐǀĂǌŝŽƐ͘
ŽŶƐŝĚĞƌĂŶĚŽ ƵŵĂ ƐŽůƵĕĆŽ ĂůŐŽƌşƚŵŝĐĂ ƉĂƌĂ ĐŽŶƚĂƌ Ă ƋƵĂŶƟĚĂĚĞ ĚĞ ĨĂůŚĂƐ ĚĞ ƉůĂŶƟŽ ĚŽ ĐĂĨĞǌĂů
ƌĞƉƌĞƐĞŶƚĂĚŽŶĂĮŐƵƌĂ͕ĨĂĕĂŽƋƵĞƐĞƉĞĚĞŶŽƐŝƚĞŶƐĂƐĞŐƵŝƌ͘
ĂͿ /ŶĚŝƋƵĞŽƟƉŽĚĞĞƐƚƌƵƚƵƌĂĚĞĚĂĚŽƐƵƟůŝǌĂĚĂŶĂƐŽůƵĕĆŽ͕ũƵƐƟĮĐĂŶĚŽĂƐƵĂƌĞƐƉŽƐƚĂ͘;ǀĂůŽƌ͗ϰ͕ϬƉŽŶƚŽƐͿ
ďͿ ƐĐƌĞǀĂŽĂůŐŽƌŝƚŵŽĚĂƐŽůƵĕĆŽĞŵƉƐĞƵĚŽĐſĚŝŐŽŽƵĞŵůŝŶŐƵĂŐĞŵĚĞƉƌŽŐƌĂŵĂĕĆŽ͘;ǀĂůŽƌ͗ϲ͕ϬƉŽŶƚŽƐͿ
RASCUNHO
1
10
11
12
ϭϯ
14
15
ƌĞĂůŝǀƌĞ
*R40201715*
Yh^dK/^hZ^/sϬϱ
ƵƌĂŶƚĞ ĂƐ KůŝŵƉşĂĚĂƐ ĚĞ ϮϬϭϲ͕ ĨŽƌĂŵ ĚŝƐƉƵƚĂĚĂƐ ŶŽǀĞ ĐŽŵƉĞƟĕƁĞƐ ŵĂƐĐƵůŝŶĂƐ Ğ ƐĞŝƐ ĐŽŵƉĞƟĕƁĞƐ
ĨĞŵŝŶŝŶĂƐ ĚĞ ƟƌŽ ĞƐƉŽƌƟǀŽ͘ WĂƌĂ ŽƐ :ŽŐŽƐ KůşŵƉŝĐŽƐ ĚĞ ϮϬϮϬ͕ ƉƌŽƉƁĞͲƐĞ Ž ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ Ƶŵ
ƐŝƐƚĞŵĂĚĞĂŐĞŶĚĂŵĞŶƚŽĚĞĐŽŵƉĞƟĕƁĞƐĚĞƟƌŽĞƐƉŽƌƟǀŽ͕ĐŽŵďĂƐĞŶĂƐ ĐŽŵƉĞƟĕƁĞƐƌĞĂůŝǌĂĚĂƐ ŶŽƐ
ƷůƟŵŽƐũŽŐŽƐ͘
EŽƟƌŽĞƐƉŽƌƟǀŽ͕ĐĂĚĂĐŽŵƉĞƟĕĆŽĠĐŽŵƉŽƐƚĂƉŽƌĞǀĞŶƚŽƐ͕ƋƵĞƉŽĚĞŵƐĞƌĂĨĂƐĞĐůĂƐƐŝĮĐĂƚſƌŝĂ͕ĂĨĂƐĞ
ĮŶĂůŽƵĂĐĞƌŝŵƀŶŝĂĚĞĞŶƚƌĞŐĂĚĞŵĞĚĂůŚĂƐ͘WĂƌĂĐĂĚĂĞǀĞŶƚŽ͕ĠƉƌĞĐŝƐŽƐĂďĞƌĂĚĂƚĂĚĞƌĞĂůŝǌĂĕĆŽ͕Ž
ŚŽƌĄƌŝŽĚĞŝŶşĐŝŽ͕ŽŚŽƌĄƌŝŽĞƐƟŵĂĚŽĚĞƚĠƌŵŝŶŽĞŽůŽĐĂů͕ƋƵĞƉŽĚĞƐĞƌƵŵĂĚĂƐĚŝǀĞƌƐĂƐƐĂůĂƐĚĞƟƌŽ
ŽƵ Ž ĐĂŵƉŽ ĚĞ ƟƌŽ ĞǆƚĞƌŶŽ͕ ĚĞƐƟŶĂĚŽ ăƐ ĐŽŵƉĞƟĕƁĞƐ ĚĞ ĨŽƐƐĂ ŽůşŵƉŝĐĂ Ğ skeet͘ Ɛ ĐŽŵƉĞƟĕƁĞƐ ƐĞ
ĚŝĨĞƌĞŶĐŝĂŵĞŵĨƵŶĕĆŽĚĞƚƌġƐĐĂƌĂĐƚĞƌşƐƟĐĂƐ͗
ͻ ŽĞƋƵŝƉĂŵĞŶƚŽƵƟůŝǌĂĚŽ͕ƋƵĞƉŽĚĞƐĞƌƉŝƐƚŽůĂ͕ĐĂƌĂďŝŶĂŽƵĞƐƉŝŶŐĂƌĚĂ͖
ͻ ŽƟƉŽĚĞĂůǀŽĞĂĚŝƐƚąŶĐŝĂ͕ƋƵĞƉŽĚĞƐĞƌƵŵĂůǀŽĮǆŽĞŵĚŝƐƚąŶĐŝĂƐĚĞϭϬŵ͕ϮϱŵŽƵϱϬŵŽƵ
ƉƌĂƚŽƐůĂŶĕĂĚŽƐƋƵĞĚĞǀĞŵƐĞƌĂƟŶŐŝĚŽƐŶŽĂƌ͖
ͻ ĂƉŽƐŝĕĆŽĚŽĂƟƌĂĚŽƌĂŽĚŝƐƉĂƌĂƌ͕ƋƵĞƉŽĚĞƐĞƌĚĞŝƚĂĚŽ͕ĂũŽĞůŚĂĚŽŽƵĞŵƉĠ͘
ƐĐŽŵƉĞƟĕƁĞƐĚĞƟƌŽĞƐƉŽƌƟǀŽƌĞĂůŝǌĂĚĂƐŶŽƐƷůƟŵŽƐ:ŽŐŽƐKůşŵƉŝĐŽƐĚĞϮϬϭϲĞƐƚĆŽĂƉƌĞƐĞŶƚĂĚĂƐŶŽ
ƋƵĂĚƌŽĂƐĞŐƵŝƌ͘
ŽŵƉĞƟĕƁĞƐŵĂƐĐƵůŝŶĂƐ ŽŵƉĞƟĕƁĞƐĨĞŵŝŶŝŶĂƐ
WŝƐƚŽůĂĚĞĂƌϭϬŵ WŝƐƚŽůĂĚĞĂƌϭϬŵ
ĂƌĂďŝŶĂĚĞĂƌϭϬŵ ĂƌĂďŝŶĂĚĞĂƌϭϬŵ
WŝƐƚŽůĂƌĄƉŝĚĂϮϱŵ WŝƐƚŽůĂϮϱŵ
WŝƐƚŽůĂϱϬŵ ĂƌĂďŝŶĂƚƌġƐƉŽƐŝĕƁĞƐϱϬŵ
ĂƌĂďŝŶĂĚĞŝƚĂĚŽϱϬŵ Skeet
ĂƌĂďŝŶĂƚƌġƐƉŽƐŝĕƁĞƐϱϬŵ &ŽƐƐĂŽůşŵƉŝĐĂ
Skeet
&ŽƐƐĂŽůşŵƉŝĐĂ
&ŽƐƐĂŽůşŵƉŝĐĂĚƵƉůĂ
ƐĐŽŵƉĞƟĕƁĞƐĚĞƐƐĂŵŽĚĂůŝĚĂĚĞĐŽŶƚĂŵĐŽŵĂƚůĞƚĂƐĚĞĚŝǀĞƌƐŽƐƉĂşƐĞƐ͕ƐĞŶĚŽƋƵĞĐĂĚĂĂƚůĞƚĂƉŽĚĞ
ƉĂƌƟĐŝƉĂƌĚĞƵŵĂŽƵŵĂŝƐĐŽŵƉĞƟĕƁĞƐ͕ĚĞƐĚĞƋƵĞĞƐƚĞũĂĚĞǀŝĚĂŵĞŶƚĞĐůĂƐƐŝĮĐĂĚŽ͘WĂƌĂĐĂĚĂĂƚůĞƚĂ͕Ġ
ƉƌĞĐŝƐŽƌĞŐŝƐƚƌĂƌŽŶŽŵĞ͕ŽƉĂşƐĞŽĐŽŵŝƚġŽůşŵƉŝĐŽŶĂĐŝŽŶĂůƋƵĞƌĞƉƌĞƐĞŶƚĂ͕ĂůĠŵĚĂƐĐŽŵƉĞƟĕƁĞƐƋƵĞ
ŝƌĄĚŝƐƉƵƚĂƌ͘
ŽŶƐŝĚĞƌĂŶĚŽŽĚŽŵşŶŝŽĂƉƌĞƐĞŶƚĂĚŽŶŽƚĞǆƚŽ͕ĞůĂďŽƌĞƵŵĚŝĂŐƌĂŵĂĚĞĐůĂƐƐĞĚĂhD>ƉĂƌĂĞƐƐĞƐŝƐƚĞŵĂ͕
ŝĚĞŶƟĮĐĂŶĚŽĂƐĐůĂƐƐĞƐ;ŶŽŵĄǆŝŵŽƐĞŝƐͿ͕ŽƐĂƚƌŝďƵƚŽƐĞŽƐƌĞůĂĐŝŽŶĂŵĞŶƚŽƐ͘;ǀĂůŽƌ͗ϭϬ͕ϬƉŽŶƚŽƐͿ
*R40201716*
RASCUNHO
1
10
11
12
ϭϯ
14
15
ƌĞĂůŝǀƌĞ
*R40201717*
QUESTÃO 09 QUESTÃO 10
EĂĨĂƐĞĚĞůĞǀĂŶƚĂŵĞŶƚŽĚĞƌĞƋƵŝƐŝƚŽƐĚŽƉƌŽĐĞƐƐŽ K 'ƵŝĂ ĚŽ ŽŶŚĞĐŝŵĞŶƚŽ Ğŵ 'ĞƌĞŶĐŝĂŵĞŶƚŽ
ĚĞ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ƐŽŌǁĂƌĞ͕ ĚĞǀĞŵͲƐĞ ĚĞ WƌŽũĞƚŽƐ ;Project Management Body of
ŝĚĞŶƟĮĐĂƌ ĂƐ ƌĞŐƌĂƐ ĚĞ ŶĞŐſĐŝŽ͕ ŽƐ ƌĞƋƵŝƐŝƚŽƐ <ŶŽǁůĞĚŐĞ Ͳ WDK<Ϳ ŝŶĐůƵŝ Ž ŐĞƌĞŶĐŝĂŵĞŶƚŽ ĚĞ
ĨƵŶĐŝŽŶĂŝƐĞŽƐƌĞƋƵŝƐŝƚŽƐŶĆŽĨƵŶĐŝŽŶĂŝƐĚŽƐŝƐƚĞŵĂ͘ ƌŝƐĐŽƐĐŽŵŽƵŵĂĚĂƐĄƌĞĂƐĚĞĐŽŶŚĞĐŝŵĞŶƚŽƋƵĞ
ŽŶƐŝĚĞƌĂŶĚŽƵŵĐĞŶĄƌŝŽĞŵƋƵĞƵŵǀĞŶĚĞĚŽƌĚĞ ĚĞǀĞŵƐĞƌŽďƐĞƌǀĂĚĂƐƉĂƌĂŽƐƵĐĞƐƐŽĚŽƉƌŽũĞƚŽ͘
ƐŽƌǀĞƚĞƐƚĞŶŚĂŽŽďũĞƟǀŽĚĞŐĞƌĞŶĐŝĂƌƐƵĂƐǀĞŶĚĂƐ KƐƌŝƐĐŽƐŝĚĞŶƟĮĐĂĚŽƐƐĆŽĂŶĂůŝƐĂĚŽƐĞŵĨƵŶĕĆŽĚĂ
ĐŽŵŽƵƐŽĚĞƵŵĂƉůŝĐĂƟǀŽ͕ĂǀĂůŝĞŽƐŝƚĞŶƐĂƐĞŐƵŝƌ͘ ƉƌŽďĂďŝůŝĚĂĚĞĚĞƐƵĂŽĐŽƌƌġŶĐŝĂĞĚŽŝŵƉĂĐƚŽƋƵĞ
ĐĂƵƐĂƌĆŽĂŽƉƌŽũĞƚŽ͕ĐĂƐŽŽĐŽƌƌĂŵ͘
/͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĞŶƚƌĞŐĂƌ Ž ƐŽƌǀĞƚĞ ĂŽ
ĐůŝĞŶƚĞ ƐŽŵĞŶƚĞ ŵĞĚŝĂŶƚĞ ƉĂŐĂŵĞŶƚŽ͖ ƌĞƐƉĞŝƚŽĚĂĚĞĮŶŝĕĆŽĚĞƌŝƐĐŽĞŵƵŵƉƌŽũĞƚŽ͕ĚĞ
ƌĞƋƵŝƐŝƚŽ ĨƵŶĐŝŽŶĂů͗ ƌĞĂďĂƐƚĞĐĞƌ Ž ĞƐƚŽƋƵĞ ĂĐŽƌĚŽ ĐŽŵ ĂƐ ŽƌŝĞŶƚĂĕƁĞƐ ĚŽ WDK<͕ ĂǀĂůŝĞ ĂƐ
ƋƵĂŶĚŽ Ă ƋƵĂŶƟĚĂĚĞ ĚĞ ƐŽƌǀĞƚĞƐ ĂƟŶŐŝƌ Ž ĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ŵşŶŝŵŽ͖ƌĞƋƵŝƐŝƚŽŶĆŽĨƵŶĐŝŽŶĂů͗ĞƐƉĞĐŝĮĐĂƌ /͘ KƐƌŝƐĐŽƐĞŵƵŵƉƌŽũĞƚŽƉŽĚĞŵŽĐŽƌƌĞƌĐŽŵ
ŽƚĞŵƉŽĚĞƌĞƐƉŽƐƚĂĚŽĂƉůŝĐĂƟǀŽ͘ ƉƌŽďĂďŝůŝĚĂĚĞĞŶƚƌĞϬĞϭϬϬй͘
//͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĂƉůŝĐĂƌ ƉƌŽŵŽĕƁĞƐ //͘ K ŝŵƉĂĐƚŽ ĚŽ ƌŝƐĐŽ͕ ĐĂƐŽ ŽĐŽƌƌĂ͕ ƉŽĚĞ ƐĞƌ
ǀŝŐĞŶƚĞƐ ŶĂ ƌĞĂůŝǌĂĕĆŽ ĚĂ ǀĞŶĚĂ͖ ƌĞƋƵŝƐŝƚŽ ƉŽƐŝƟǀŽŽƵŶĞŐĂƟǀŽ͘
ĨƵŶĐŝŽŶĂů͗ĐĂůĐƵůĂƌĂƋƵĂŶƟĚĂĚĞĚĞƐŽƌǀĞƚĞƐ ///͘ ĞǀĞŵ ƐĞƌ ĚĞƐĐŽŶƐŝĚĞƌĂĚŽƐ ŽƐ ƌŝƐĐŽƐ ƋƵĞ
ŶĂ ĞƐƚŽƋƵĞ͖ ƌĞƋƵŝƐŝƚŽ ŶĆŽ ĨƵŶĐŝŽŶĂů͗ Ğǆŝďŝƌ ŶĆŽĂĨĞƚĂŵŽŽďũĞƟǀŽĚŽƉƌŽũĞƚŽ͘
ƌĞůĂƚſƌŝŽĐŽŵŽďĂůĂŶĕŽĚĞǀĞŶĚĂƐ͘ /s͘ KǀĂůŽƌĞƐƟŵĂĚŽƌĞĨĞƌĞŶƚĞĂŽŝŵƉĂĐƚŽĚĞǀĞ
///͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĂĐĞŝƚĂƌ ƐŽŵĞŶƚĞ ƐĞƌĚŝĨĞƌĞŶƚĞĚĞǌĞƌŽ͘
ƉĂŐĂŵĞŶƚŽƐ ĐŽŵ ĐĂƌƚĆŽ ĚĞ ĚĠďŝƚŽ ŽƵ
ĐƌĠĚŝƚŽ͖ ƌĞƋƵŝƐŝƚŽ ĨƵŶĐŝŽŶĂů͗ ĐŽŶƐƵůƚĂƌ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
Ă ƋƵĂŶƟĚĂĚĞ ĚĞ ǀĞŶĚĂƐ͖ ƌĞƋƵŝƐŝƚŽ ŶĆŽ A /Ğ///͘
ĨƵŶĐŝŽŶĂů͗ ǀĞƌŝĮĐĂƌ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ ĚĞ B /Ğ/s͘
ŝŶĚŝƐƉŽŶŝďŝůŝĚĂĚĞĚŽƐŝƐƚĞŵĂ͘
C //Ğ/s͘
/s͘ ZĞŐƌĂ ĚĞ ŶĞŐſĐŝŽ͗ ĐŽŶĐĞĚĞƌ ĂŽƐ ĐůŝĞŶƚĞƐ
D /͕//Ğ///͘
ƋƵĞĐŽŵƉƌĂƌĞŵϮƐŽƌǀĞƚĞƐƵŵĚĞƐĐŽŶƚŽĚĞ
ϭϬй͖ ƌĞƋƵŝƐŝƚŽ ĨƵŶĐŝŽŶĂů͗ ƉƌŽĐĞƐƐĂƌ Ă ǀĞŶĚĂ E //͕///Ğ/s͘
ĚŽƐŽƌǀĞƚĞ͖ƌĞƋƵŝƐŝƚŽŶĆŽĨƵŶĐŝŽŶĂů͗ǀĞƌŝĮĐĂƌ ƌĞĂůŝǀƌĞ
Ž ƚĞŵƉŽ ŐĂƐƚŽ ĐŽŵ Ž ƚƌĞŝŶĂŵĞŶƚŽ ƉĂƌĂ Ă
ƵƟůŝǌĂĕĆŽĚŽĂƉůŝĐĂƟǀŽ͘
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĚĞƐĐƌĞǀĞĞŵ
A /Ğ//͘
B //Ğ///͘
C ///Ğ/s͘
D /͕//Ğ/s͘
E /͕///Ğ/s͘
ƌĞĂůŝǀƌĞ
*R40201718*
QUESTÃO 11
K ĚŝĂŐƌĂŵĂ ŶƟĚĂĚĞͲZĞůĂĐŝŽŶĂŵĞŶƚŽ ;ZͿ Ă ƐĞŐƵŝƌ ĂƉƌĞƐĞŶƚĂ Ă ŵŽĚĞůĂŐĞŵ ĐŽŶĐĞŝƚƵĂů ĚĞ ĚĂĚŽƐ ĚĞ
ƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽƉĂƌĂƵŵŵƵƐĞƵ͘ƉĂƌƟƌĚĞƐƐĂŵŽĚĞůĂŐĞŵŽďƐĞƌǀĂͲƐĞŽƐĞŐƵŝŶƚĞ͗ƵŵĂKďƌĂ
ĠĐƌŝĂĚĂƉŽƌƵŵƷŶŝĐŽƌƟƐƚĂĞƵŵƌƟƐƚĂƉŽĚĞĐƌŝĂƌŶŽŵşŶŝŵŽƵŵĂKďƌĂĞŶŽŵĄǆŝŵŽǀĄƌŝĂƐKďƌĂƐ͖ĂƐ
ĞŶƟĚĂĚĞƐWŝŶƚƵƌĂĞƐĐƵůƚƵƌĂƐĆŽĞƐƉĞĐŝĂůŝǌĂĕƁĞƐĚĂĞŶƟĚĂĚĞKďƌĂ͖ƵŵƌƟƐƚĂƚĞŵŽĚŽŵşŶŝŽĚĞǀĄƌŝĂƐ
dĠĐŶŝĐĂƐ͕ĂƐƐŝŵĐŽŵŽƵŵĂdĠĐŶŝĐĂĠĚŽŵŝŶĂĚĂƉŽƌĚŝǀĞƌƐŽƐƌƟƐƚĂƐ͘
dimensões
data de aquisição nacionalidade
título
código nome
código
(1,n)
Obra (1,1)
criar Artista
(1,n)
dominar
(1,n)
Pintura Escultura
Técnica
tipo de tinta material
código
descrição
Žŵ ďĂƐĞ ŶĂƐ ƌĞŐƌĂƐ ĚĞ ŵĂƉĞĂŵĞŶƚŽ ƋƵĞ ƚƌĂŶƐĨŽƌŵĂŵ Ž DŽĚĞůŽ ŽŶĐĞŝƚƵƚĂů Ğŵ Ƶŵ DŽĚĞůŽ >ſŐŝĐŽ
ZĞůĂĐŝŽŶĂů͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͕ĂƌĞƐƉĞŝƚŽĚŽƐƋƵĞŵĂ>ſŐŝĐŽZĞůĂĐŝŽŶĂůŐĞƌĂĚŽĂƉĂƌƟƌĚŽZ
ĂƉƌĞƐĞŶƚĂĚŽ͘
/͘ EŽƐƋƵĞŵĂ>ſŐŝĐŽZĞůĂĐŝŽŶĂů͕ŚĂǀĞƌĄƵŵĂƚĂďĞůĂĂƐƐŽĐŝĂƟǀĂ͕ĐƌŝĂĚĂĞŵĨƵŶĕĆŽĚŽƌĞůĂĐŝŽŶĂŵĞŶƚŽ
ŵƵŝƚŽƐƉĂƌĂŵƵŝƚŽƐĞŶƚƌĞĂƐĞŶƟĚĂĚĞƐƌƟƐƚĂĞdĠĐŶŝĐĂ͕ƋƵĞƚĞƌĄƵŵĂĐŚĂǀĞƉƌŝŵĄƌŝĂĐŽŵƉŽƐƚĂ
ƉĞůŽĐſĚŝŐŽĚŽĂƌƟƐƚĂĞŽĐſĚŝŐŽĚĂƚĠĐŶŝĐĂ͘
//͘ EŽƐƋƵĞŵĂ>ſŐŝĐŽZĞůĂĐŝŽŶĂů͕ŚĂǀĞƌĄƵŵĂƚĂďĞůĂƌƟƐƚĂŶĂƋƵĂůŽĂƚƌŝďƵƚŽĐſĚŝŐŽĚŽĂƌƟƐƚĂƐĞƌĄ
ĂĐŚĂǀĞƉƌŝŵĄƌŝĂĚĂƚĂďĞůĂ͕ĞŽĐſĚŝŐŽĚĂŽďƌĂƐĞƌĄƵŵĂĐŚĂǀĞĞƐƚƌĂŶŐĞŝƌĂƋƵĞĨĂƌĄƌĞĨĞƌġŶĐŝĂĂ
ƵŵĂŽďƌĂĞǆŝƐƚĞŶƚĞŶĂƚĂďĞůĂKďƌĂ͘
///͘ EŽ ƐƋƵĞŵĂ >ſŐŝĐŽ ZĞůĂĐŝŽŶĂů͕ ŚĂǀĞƌĄ͕ Ğŵ ĨƵŶĕĆŽ ĚĂ ŐĞŶĞƌĂůŝǌĂĕĆŽͬĞƐƉĞĐŝĂůŝǌĂĕĆŽ͕ ƵŵĂ ƚĂďĞůĂ
KďƌĂĐŽŵĂƉĞŶĂƐŽƐĂƚƌŝďƵƚŽƐĐſĚŝŐŽĚĂŽďƌĂ͕ơƚƵůŽ͕ĚĂƚĂĚĞĂƋƵŝƐŝĕĆŽĞĚŝŵĞŶƐƁĞƐ͕ĞĚƵĂƐŽƵƚƌĂƐ
ƚĂďĞůĂƐ͗ĂƚĂďĞůĂWŝŶƚƵƌĂ͕ĐŽŵĂƉĞŶĂƐŽĂƚƌŝďƵƚŽƟƉŽĚĞƟŶƚĂ͕ĞĂƚĂďĞůĂƐĐƵůƚƵƌĂĐŽŵĂƉĞŶĂƐŽ
ĂƚƌŝďƵƚŽŵĂƚĞƌŝĂů͘
A /͕ĂƉĞŶĂƐ͘
B //͕ĂƉĞŶĂƐ͘
C /Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘
ϭϴ SISTEMAS DE INFORMAÇÃO
*R40201719*
QUESTÃO 12
d/ sĞƌĚĞ ĞƐƚĄ ĂƐƐŽĐŝĂĚĂ ă ƵƟůŝǌĂĕĆŽ ĞĮĐŝĞŶƚĞ ĚŽƐ ƌĞĐƵƌƐŽƐ ŽƌŐĂŶŝǌĂĐŝŽŶĂŝƐ Ğ ă ŵŝŶŝŵŝǌĂĕĆŽ
ĚŽƐ ĞĨĞŝƚŽƐ ŶŽĐŝǀŽƐ ĂŽ ŵĞŝŽ ĂŵďŝĞŶƚĞ ŽĐĂƐŝŽŶĂĚŽƐ ƉĞůŽ ƵƐŽ ĚĂ dĞĐŶŽůŽŐŝĂ ĚĂ /ŶĨŽƌŵĂĕĆŽ ;d/Ϳ͘
ƐƐĂƐ ƚĞĐŶŽůŽŐŝĂƐ ƐĆŽ ĨĞŝƚĂƐ ĚĞ ƉƌŽĚƵƚŽƐ ƋƵşŵŝĐŽƐ͕ ŵĞƚĂŝƐ ƉĞƐĂĚŽƐ͕ ŵĂƚĞƌŝĂŝƐ ƐŝŶƚĠƟĐŽƐ ĞƚĐ͘
ŽŶƐŝĚĞƌĂŶĚŽƋƵĞĞǆŝƐƟƌĆŽϭϬďŝůŚƁĞƐĚĞƉĞƐƐŽĂƐŶŽŶŽƐƐŽƉůĂŶĞƚĂĞŵϮϬϱϬ͕ƚĞƌĞŵŽƐƋƵĞŐĞƌŝƌƚĂŶƚŽ
Ž ŝŵƉĂĐƚŽ ĂŵďŝĞŶƚĂů ĚĂ ƚĞĐŶŽůŽŐŝĂ͕ ƋƵĂŶƚŽ ƵƐĂƌ ĞƐƚĂ ŵĞƐŵĂ ƚĞĐŶŽůŽŐŝĂ ƉĂƌĂ ĂũƵĚĂƌ Ă ŐĞƌĞŶĐŝĂƌ Ž
ŝŵƉĂĐƚŽĚĂĞƐƉĠĐŝĞŚƵŵĂŶĂŶŽƉůĂŶĞƚĂ͘
ŝƐƉŽŶşǀĞůĞŵ͗фŚƩƉ͗ͬͬǁǁǁ͘ƐƵƐƚĞŶƫ͘ĐŽŵ͘ďƌх͘ĐĞƐƐŽĞŵ͗ϮϭũƵů͘ϮϬϭϳ;ĂĚĂƉƚĂĚŽͿ͘
ƉĂƌƟƌĚĞƐƐĂƐŝŶĨŽƌŵĂĕƁĞƐĞĐŽŶƐŝĚĞƌĂŶĚŽŽĐŽŶĐĞŝƚŽĚĞd/sĞƌĚĞ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ hŵ ĚŽƐ ƉŝůĂƌĞƐ ĚĂ d/ sĞƌĚĞ Ġ Ă ďƵƐĐĂ ĚĞ ĐŽŶƐĐŝĞŶƟǌĂĕĆŽ ĚŽ ƵƐƵĄƌŝŽ ŶĂ ĂĚŽĕĆŽ ĚĞ ĂĕƁĞƐ
ƐƵƐƚĞŶƚĄǀĞŝƐ͕ƚĂŝƐĐŽŵŽ͗ƌĞĚƵǌŝƌŝŵƉƌĞƐƐƁĞƐŝŶƷƚĞŝƐĞĐŽŶŽŵŝǌĂŶĚŽƉĂƉĞůĞƟŶƚĂͬtonerĞĞǀŝƚĂƌŽ
ĞŶǀŝŽĚĞƐŶĞĐĞƐƐĄƌŝŽĚĞe-mailsƌĞĚƵǌŝŶĚŽŽŐĂƐƚŽĚĞĞŶĞƌŐŝĂĚŽƐŝƐƚĞŵĂĞĚŽƌĞĐĞƉƚŽƌ͘
//͘ EĂůŝŶŚĂĚĞĞĮĐŝġŶĐŝĂĞŶĞƌŐĠƟĐĂĞƐƚĆŽŽƐdata centersǀĞƌĚĞƐ͕ŶŽƐƋƵĂŝƐĂǀŝƌƚƵĂůŝǌĂĕĆŽĚĞƐĞƌǀŝĚŽƌĞƐ
ƉŽĚĞƐĞƌƵƟůŝǌĂĚĂƉĂƌĂĨĂǌĞƌĐŽŵƋƵĞƵŵĂƷŶŝĐĂŵĄƋƵŝŶĂİƐŝĐĂ͕ĐŽŶƐŝĚĞƌĂŶĚŽƐƵĂĐĂƉĂĐŝĚĂĚĞĚĞ
ƉƌŽĐĞƐƐĂŵĞŶƚŽ͕ĞŵƵůĞĚŝǀĞƌƐĂƐŵĄƋƵŝŶĂƐ͘
///͘ hŵ ĞƋƵşǀŽĐŽ ĐŽŵƵŵ Ġ ĐŽŶƐŝĚĞƌĂƌ ĂĕƁĞƐ ƌĞůĂƟǀĂƐ ĂŽ ůŝǆŽ ĞůĞƚƌƀŶŝĐŽ ĐŽŵŽ ĂĕƁĞƐ ĚĞ d/ sĞƌĚĞ Ă
ƐĞƌĞŵĂĚŽƚĂĚĂƐƉĞůĂŽƌŐĂŶŝǌĂĕĆŽ͕ƉŽŝƐĞƐƐĂƐƋƵĞƐƚƁĞƐĞƐƚĆŽĨŽƌĂĚĞƐƵĂŐŽǀĞƌŶĂŶĕĂ͘
A /͕ĂƉĞŶĂƐ͘
E /͕//Ğ///͘
ƌĞĂůŝǀƌĞ
*R40201720*
QUESTÃO 13
ŶĂůŝƐĞĂĮŐƵƌĂĂƐĞŐƵŝƌ͘
Coordenação administrativa e serviços de apoio

Intranet de fluxo de trabalho colaborativo
Gerenciamento de recursos humanos
Processos Intranet de benefícios de funcionários
de apoio Desenvolvimento tecnológico
Extranet de desenvolvimento de produtos com parceiros
Obtenção de recursos
Portais de e-commerce para fornecedores Vantagem
competitiva
Logística Operações Logística Marketing Atendimento
de entrada de saída e vendas ao cliente
Processos
de negócio Armazenamento Produção Pontos de Gestão do
primários automatizado flexível venda e Marketing relacionamento
just-in-time apoiada por processamento direcionado com o cliente
computador de pedidos
on-line
K͛Z/E͕:͖͘͘DZ<^͕'͘D͘ĚŵŝŶŝƐƚƌĂĕĆŽĚĞƐŝƐƚĞŵĂƐĚĞŝŶĨŽƌŵĂĕĆŽ͘ϭϱ͘ĞĚ͘WŽƌƚŽůĞŐƌĞ͗D',͕ϮϬϭϮ;ĂĚĂƉƚĂĚŽͿ͘
ƉĂƌƟƌĚĂĂŶĄůŝƐĞĚĂĮŐƵƌĂ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ ĂƉƌĞƐĞŶƚĂĚŽƵŵĞǆĞŵƉůŽĚĞĐŽŵŽĞŽŶĚĞĂƐƚĞĐŶŽůŽŐŝĂƐĚĂŝŶĨŽƌŵĂĕĆŽƉŽĚĞŵƐĞƌĂƉůŝĐĂĚĂƐŶŽƐ
ƉƌŽĐĞƐƐŽƐĚĞŶĞŐſĐŝŽƐƉŽƌŵĞŝŽĚĂĞƐƚƌƵƚƵƌĂĚĞĐĂĚĞŝĂĚĞǀĂůŽƌ͘
//͘ ƐƵŐĞƌŝĚŽƋƵĞƵŵŇƵǆŽĚĞƚƌĂďĂůŚŽĐŽůĂďŽƌĂƟǀŽƉĞůĂŝŶƚƌĂŶĞƚƉŽĚĞĂƵŵĞŶƚĂƌĂƐĐŽŵƵŶŝĐĂĕƁĞƐ
ĞĐŽůĂďŽƌĂĕƁĞƐŶĞĐĞƐƐĄƌŝĂƐăƐŝŐŶŝĮĐĂƟǀĂŵĞůŚŽƌŝĂĚĂĐŽŽƌĚĞŶĂĕĆŽĂĚŵŝŶŝƐƚƌĂƟǀĂĞĚŽƐƐĞƌǀŝĕŽƐ
ĚĞĂƉŽŝŽ͘
///͘ ƐƵŐĞƌŝĚŽƋƵĞŽƐƉŽƌƚĂŝƐĚĞE-CommerceƉŽĚĞŵŵĞůŚŽƌĂƌĂĞĐŽŶŽŵŝĂĚĞƌĞĐƵƌƐŽƐĂŽŽĨĞƌĞĐĞƌ
ŵĞƌĐĂĚŽƐon-lineƉĂƌĂŽƐĨŽƌŶĞĐĞĚŽƌĞƐ͘
/s͘ ĚĞŵŽŶƐƚƌĂĚŽ ƋƵĞ Ă ǀĂŶƚĂŐĞŵ ĐŽŵƉĞƟƟǀĂ Ġ ĂŵƉůŝĂĚĂ ƋƵĂŶĚŽ Ă ĄƌĞĂ ĚĞ dĞĐŶŽůŽŐŝĂ ĚĂ
/ŶĨŽƌŵĂĕĆŽ;d/ͿĞƐƚĄĂůŝŶŚĂĚĂĂŽŶĞŐſĐŝŽ͘
A /͕//Ğ///͕ĂƉĞŶĂƐ͘
B /͕//Ğ/s͕ĂƉĞŶĂƐ͘
C /͕///Ğ/s͕ĂƉĞŶĂƐ͘
D //͕///Ğ/s͕ĂƉĞŶĂƐ͘
E /͕//͕///Ğ/s͘
ƌĞĂůŝǀƌĞ
*R40201721*
Yh^dKϭϰ
EŽ ƉĂƐƐĂĚŽ͕ ƌĞŐŝƐƚƌĂƌ Ğ ŵŽŶƚĂƌ ĞƐƚĂơƐƟĐĂƐ ƐŽďƌĞ ũŽŐĂĚĂƐ Ğ ĂƐƐŽĐŝĄͲůĂƐ Ă ǀşĚĞŽƐ ĐŽŵ ŵŽŵĞŶƚŽƐ ĚŽ
ũŽŐŽŶĆŽĞƌĂƚƌŝǀŝĂů͕ŽƋƵĞĚŝĮĐƵůƚĂǀĂĂƚŽŵĂĚĂĚĞĚĞĐŝƐĆŽƉŽƌƵŵĂŽƌŐĂŶŝǌĂĕĆŽĞƐƉŽƌƟǀĂ͘ƚƵĂůŵĞŶƚĞ͕
ĞǆŝƐƚĞŵƐŝƐƚĞŵĂƐĚĞŝŶĨŽƌŵĂĕĆŽĐŽŵĐĂƉĂĐŝĚĂĚĞƉĂƌĂĐŽůĞƚĂƌũŽŐĂĚĂƐ͕ŽƌŐĂŶŝǌĄͲůĂƐĞŵĚĂĚŽƐĞƐƚĂơƐƟĐŽƐ
ĞƌĞůĂĐŝŽŶĄͲůĂƐăƐŝŵĂŐĞŶƐĚĞũŽŐŽƐ͘
WŽƌ ŵĞŝŽ ĚĞƐƐĞƐ ƐŝƐƚĞŵĂƐ͕ ĐĂĚĂ ůĂŶĐĞ ĚŽƐ ũŽŐŽƐ Ġ ƌĞŐŝƐƚƌĂĚŽ ĚĞ ĨŽƌŵĂ ĚĞƚĂůŚĂĚĂ͕ ĚŝƐƐĞĐĂŶĚŽͲŽƐ Ğ
ŵĂƌĐĂŶĚŽͲŽƐĐŽŵŽƵƐŽĚĞĐĞŶƚĞŶĂƐĚĞĚĞƐĐƌŝƚŽƌĞƐĞĂƐƐŽĐŝĂŶĚŽͲŽƐĂǀşĚĞŽƐĞŵĂůƚĂƌĞƐŽůƵĕĆŽ͘ƐƐŝŵ͕
ƚƌĞŝŶĂĚŽƌĞƐƉŽĚĞŵƵƟůŝǌĂƌŽƐŝƐƚĞŵĂƉĂƌĂ͕ĞŵƐĞŐƵŶĚŽƐ͕ĂĐĞƐƐĂƌŵŽŵĞŶƚŽƐĚĞŝŶƚĞƌĞƐƐĞĞĂǀĂůŝĂƌĨŽƌĕĂƐ
ĞĚĞďŝůŝĚĂĚĞƐĚĞũŽŐĂĚŽƌĞƐ͖ũŽŐĂĚŽƌĞƐƉŽĚĞŵĂŶĂůŝƐĂƌƐƵĂƐũŽŐĂĚĂƐĞƐĞƉƌĞƉĂƌĂƌƉĂƌĂŽƐƉƌſǆŝŵŽƐũŽŐŽƐ͖
ƚŽƌĐĞĚŽƌĞƐ͕ΗŽůŚĞŝƌŽƐΗĞƉĂƚƌŽĐŝŶĂĚŽƌĞƐƉŽĚĞŵĂĐĞƐƐĂƌĞƐƚĂơƐƟĐĂƐĞũŽŐĂĚĂƐ͘WŽƌƚĂŶƚŽ͕ĠƉŽƐƐşǀĞůĐƌŝĂƌ
ƵŵĂƌĞĚĞĚĞƚŽŵĂĚĂĚĞĚĞĐŝƐƁĞƐ͕ƌĞůĂĐŝŽŶĂŵĞŶƚŽƐĞǀĂůŽƌĞƐĚĞŶĞŐſĐŝŽ͘
>hKE͕<͖͘͘>hKE͕:͘W͘DĂŶĂŐĞŵĞŶƚŝŶĨŽƌŵĂƟŽŶƐǇƐƚĞŵƐ͘ϭϭ͘Ě͘EĞǁ:ĞƌƐĞǇ͗WĞĂƌƐŽŶ͕ϮϬϭϬ;ĂĚĂƉƚĂĚŽͿ͘
ŵƌĞůĂĕĆŽĂŽĐĞŶĄƌŝŽĚĞƐĐƌŝƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KĂůƚŽĐƵƐƚŽĚŽƐũŽŐĂĚŽƌĞƐ͕ĂĂůƚĂƉƌĞƐƐĆŽĐŽŵƉĞƟƟǀĂĞĂďĂŝǆĂƋƵĂůŝĚĂĚĞĞƐƚĂơƐƟĐĂĚŽƐũŽŐŽƐ
ƐĆŽƉƌŽďůĞŵĂƐŽƵĚĞƐĂĮŽƐƐƵƉĞƌĂĚŽƐƉŽƌƵŵĂŽƌŐĂŶŝǌĂĕĆŽĞƐƉŽƌƟǀĂƋƵĞƵƟůŝǌĂƵŵƐŝƐƚĞŵĂĚĞ
ŝŶĨŽƌŵĂĕĆŽ͘
//͘ K ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ĞƐƚƌĂƚĠŐŝĂ ƉĂƌĂ Ž ƟŵĞ͕ Ž ƚƌĞŝŶĂŵĞŶƚŽ Ğ Ă ĂǀĂůŝĂĕĆŽ ĚĞ ũŽŐĂĚŽƌĞƐ͕ ƐĆŽ
ĨƵŶĕƁĞƐŐĞƌĞŶĐŝĂŝƐĚĞƵŵĂŽƌŐĂŶŝǌĂĕĆŽĞƐƉŽƌƟǀĂĂƉŽŝĂĚĂƐƉŽƌƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽ͘
///͘ ^ĆŽĨƵŶĐŝŽŶĂůŝĚĂĚĞƐĚĞƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽƉĂƌĂƵŵĂŽƌŐĂŶŝǌĂĕĆŽĞƐƉŽƌƟǀĂ͗ŐĞƌĂĕĆŽĚĞ
ƌĞůĂƚſƌŝŽƐ ĚĞ ĂŶĄůŝƐĞ ĚŽ ĚĞƐĞŵƉĞŶŚŽ ĚĞ ũŽŐĂĚŽƌĞƐ Ğ ƌĞůĂƚſƌŝŽƐ ĚĞ ĂŶĄůŝƐĞ ĚŽ ĚĞƐĞŵƉĞŶŚŽ ĚĞ
ĞƋƵŝƉĞƐ͘
/s͘ KĂƵŵĞŶƚŽĚŽĚĞƐĞŵƉĞŶŚŽĞĚĂƌĞĐĞŝƚĂĚŽƐƟŵĞƐƐĆŽŽďũĞƟǀŽƐĚĞŶĞŐſĐŝŽŝŵƉĂĐƚĂĚŽƐĐŽŵĂ
ƵƟůŝǌĂĕĆŽĚĞƵŵƐŝƐƚĞŵĂĚĞŝŶĨŽƌŵĂĕĆŽƉŽƌƵŵĂŽƌŐĂŶŝǌĂĕĆŽĞƐƉŽƌƟǀĂ͘
A /͕ĂƉĞŶĂƐ͘
B /Ğ///͕ĂƉĞŶĂƐ͘
C //Ğ/s͕ĂƉĞŶĂƐ͘
D //͕///Ğ/s͕ĂƉĞŶĂƐ͘
E /͕//͕///Ğ/s͘
ƌĞĂůŝǀƌĞ
*R40201722*
Yh^dKϭϱ QUESTÃO 16
KƐ ƐŝƐƚĞŵĂƐ ĚĞ ŝŶĨŽƌŵĂĕĆŽ ĂŵƉůŝĂƌĂŵ ƐƵĂ K ƉƌŽĐĞƐƐŽ ĚĞ design ĚĞ ŝŶƚĞƌĂĕĆŽ ƉŽƐƐƵŝ ƋƵĂƚƌŽ
ƉĞƌƐƉĞĐƟǀĂ ĚĞ ĂƚƵĂĕĆŽ ĚŽ ƐŝŵƉůĞƐ ƵƐŽ ĚŽ ĂƟǀŝĚĂĚĞƐ ďĄƐŝĐĂƐ͗ ŝĚĞŶƟĮĐĂƌ ĂƐ ŶĞĐĞƐƐŝĚĂĚĞƐ
ĐŽŵƉƵƚĂĚŽƌ ĐŽŵŽ ĨĞƌƌĂŵĞŶƚĂ ƉĂƌĂ Ă ƌĄƉŝĚĂ Ğ ĞƐƚĂďĞůĞĐĞƌ ƌĞƋƵŝƐŝƚŽƐ͕ ĚĞƐĞŶǀŽůǀĞƌ designs
ĞǆĞĐƵĕĆŽ ĚĞ ƚĂƌĞĨĂƐ ƌŽƟŶĞŝƌĂƐ ĂƚĠ Ž ĐĂŵƉŽ ĚŽƐ ĂůƚĞƌŶĂƟǀŽƐ ƋƵĞ ƉƌĞĞŶĐŚĂŵ ĞƐƚĞƐ ƌĞƋƵŝƐŝƚŽƐ͕
ŶĞŐſĐŝŽƐ͘dĂůĨĂƚŽ͕ĂůŝĂĚŽăƐƉŽƐƐŝďŝůŝĚĂĚĞƐƉƌŽǀŝĚĂƐ ĐŽŶƐƚƌƵŝƌ ǀĞƌƐƁĞƐ ŝŶƚĞƌĂƟǀĂƐ ĚŽƐ designs e
ƉĞůĂƐ dĞĐŶŽůŽŐŝĂƐ ĚĂ /ŶĨŽƌŵĂĕĆŽ Ğ ŽŵƵŶŝĐĂĕĆŽ ĂǀĂůŝĂĕĆŽ͘
;d/Ϳ Ğ ƉĞůŽƐ ĂǀĂŶĕŽƐ ĞƐƉĞĐşĮĐŽƐ Ğŵ ŚĂƌĚǁĂƌĞ͕
ƐŽŌǁĂƌĞ͕ ŶƵǀĞŵ͕ ĐŽŶĞĐƟǀŝĚĂĚĞ Ğ ƌĞĚĞƐ ƐŽĐŝĂŝƐ͕ EĞƐƐĞĐŽŶƚĞǆƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ĂŵƉůŝŽƵĂƐĞǆŝŐġŶĐŝĂƐĞŵƌĞůĂĕĆŽĂŽƐƐŝƐƚĞŵĂƐ͘ /͘ K ƉƌŽĐĞƐƐŽ ĚĞ design ĚĞ ŝŶƚĞƌĂĕĆŽ Ġ
ŽŵŽ ĨŽƌŵĂ ĚĞ ĐŽŶƚƌŝďƵŝƌ ƉĂƌĂ Ž ƉƌŽĐĞƐƐŽ ĚĞ ĐŽŵƉůĞŵĞŶƚĂƌĂŽƐŵŽĚĞůŽƐĚĞĐŝĐůŽĚĞǀŝĚĂ
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ Ğ ŝŵƉůĂŶƚĂĕĆŽ͕ ƐƵƌŐŝƵ Ă ĂďŽƌĚĂŐĞŵ ĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚĞƐŽŌǁĂƌĞ.
ĚĂ ƌƋƵŝƚĞƚƵƌĂ ĚĞ ^ŝƐƚĞŵĂƐ ĚĞ /ŶĨŽƌŵĂĕĆŽ ;^/Ϳ͘
/ŶŝĐŝĂůŵĞŶƚĞ ƚƌĂƚĂĚĂ ĐŽŵŽ ĂƌƋƵŝƚĞƚƵƌĂ ĚĞ ĚĂĚŽƐ͕ //͘ ƉĂƌƟĐŝƉĂĕĆŽ ĚŽ ƵƐƵĄƌŝŽ ĚŽ ƐŝƐƚĞŵĂ ŶŽ
Ă ^/ ĂĐŽŵƉĂŶŚŽƵ Ă ĞǀŽůƵĕĆŽ ĚŽƐ ƐŝƐƚĞŵĂƐ ƉƌŽĐĞƐƐŽ ĚĞ design ĚĞ ŝŶƚĞƌĂĕĆŽ Ġ ĚŝƐƉĞŶƐĄǀĞů͕
ĚĞ ŝŶĨŽƌŵĂĕĆŽ Ğ ŝŶĐŽƌƉŽƌŽƵ ƵŵĂ ǀŝƐĆŽ ŵĂŝƐ ƵŵĂǀĞǌƋƵĞŽƐĚĞƐĞŶǀŽůǀĞĚŽƌĞƐĐŽŶŚĞĐĞŵ
ĂďƌĂŶŐĞŶƚĞ͕ ĐŽŵ Ă ŝŶĐůƵƐĆŽ ĚĂƐ ƉĞƌƐƉĞĐƟǀĂƐ ĚĞ ƚŽĚĂƐĂƐƌĞŐƌĂƐƌĞĨĞƌĞŶƚĞƐĂŽǁĞďĚĞƐŝŐŶ.
ŶĞŐſĐŝŽ͕ ĚĂ ǀŝƐĆŽ ŽƌŐĂŶŝǌĂĐŝŽŶĂů͕ ĚĂ ĞǀŽůƵĕĆŽ ĚĂƐ ///͘ ŽďƐĞƌǀĂĕĆŽ ĚĞ designs ĚĞ ŝŶƚĞƌĂĕĆŽ
d/ĞĚŽƐƵƐƵĄƌŝŽƐ͘
ĚĞƐĞŶǀŽůǀŝĚŽƐ ƉŽƌ ŽƵƚƌŽƐ ƉƌŽĮƐƐŝŽŶĂŝƐ
d/d͕d͘&͖͘͘W,K͕Z͘͘^͖͘Zh͕͘&͘ƌƋƵŝƚĞƚƵƌĂĚĞƐŝƐƚĞŵĂƐ
ĚĞŝŶĨŽƌŵĂĕĆŽ͗ĂŶĄůŝƐĞĐŽŵƉĂƌĂƟǀĂĚĞŵŽĚĞůŽƐ͘WƌŽĚƵĕĆŽ͕
ŵŽƟǀĂ ŽƐ designers ƉĂƌĂ ƐŽůƵĕƁĞƐ
ZŝŽĚĞ:ĂŶĞŝƌŽ͕ǀ͘ϵ͕Ŷ͘ϭƉ͘ϱϱͲϲϰ͕ϭϵϵϵ;ĂĚĂƉƚĂĚŽͿ͘ ĂůƚĞƌŶĂƟǀĂƐ͘
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĞ ĐĞŶĄƌŝŽ͕ ĂǀĂůŝĞ ĂƐ ĂƐƐĞƌĕƁĞƐ Ă /s͘ ƉƌŽƚŽƟƉĂĕĆŽĠƵŵĂƚĠĐŶŝĐĂƉĂƌĂĨĂĐŝůŝƚĂƌ
ƐĞŐƵŝƌĞĂƌĞůĂĕĆŽƉƌŽƉŽƐƚĂĞŶƚƌĞĞůĂƐ͘ o feedback ĚŽ ƵƐƵĄƌŝŽ ŶĂƐ ĞƚĂƉĂƐ ĚŽ
/͘ ĂďŽƌĚĂŐĞŵ ^/ ĞƐƚĂďĞůĞĐĞ Ƶŵ ƉƌŽĐĞƐƐŽĚĞdesignĚĞŝŶƚĞƌĂĕĆŽ͘
ŵĂƉĞĂŵĞŶƚŽĚĂŽƌŐĂŶŝǌĂĕĆŽƋƵĞĐŽŶƐŝĚĞƌĂ
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞĂĮƌŵĂĞŵ
ŽƐĞůĞŵĞŶƚŽƐĞŶǀŽůǀŝĚŽƐĐŽŵŽƉƌŽĐĞƐƐŽĚĞ
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽͬŝŵƉůĂŶƚĂĕĆŽ ĚĞ ƐŝƐƚĞŵĂƐ A /͘
ĚĞŝŶĨŽƌŵĂĕĆŽ͘
B //Ğ/s͘
WKZYh
C /͕//Ğ///͘
//͘ K ŽďũĞƟǀŽ ĚĂ ^/ Ġ ŝŶƚĞƌͲƌĞůĂĐŝŽŶĂƌ
ĚĂĚŽƐ͕ ĚŝƐƉŽŶŝďŝůŝǌĂƌ ŚĂƌĚǁĂƌĞ͕ ƐŽŌǁĂƌĞ D /͕///Ğ/s͘
Ğ ƌĞĐƵƌƐŽƐ ĚĞ ƌĞĚĞƐ͕ ƉĂƌĂ ƉƌŽĐĞƐƐĂƌ E //͕///Ğ/s͘
ƚƌĂŶƐĂĕƁĞƐ͕ƉƌŽĚƵǌŝƌŝŶĨŽƌŵĂĕĆŽĞƐƵƉŽƌƚĂƌ ƌĞĂůŝǀƌĞ
ƵŵĂǀĂƌŝĞĚĂĚĞĚĞĚŽŵşŶŝŽƐĚĞĂƉůŝĐĂĕĆŽ͘
ƌĞƐƉĞŝƚŽ ĚĞƐƐĂƐ ĂƐƐĞƌĕƁĞƐ͕ ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ
ĐŽƌƌĞƚĂ͘
A ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐ͕
ĞĂ//ĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĞ/͘
B ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐ͕
ŵĂƐĂ//ŶĆŽĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĞ/͘
C ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͕ĞĂ//
ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͘
D ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͕ĞĂ//ĠƵŵĂ
ƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͘
E ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐĨĂůƐĂƐ͘
*R40201723*
QUESTÃO 17
hŵĂĞƋƵŝƉĞĚĞƉƌŽũĞƚŽĚĞƐĞŶǀŽůǀĞƵƵŵĂƉůŝĐĂƟǀŽmobileƉĂƌĂĂŐĞƐƚĆŽĚĞĨƌŽƚĂƐĚĞĐĂŵŝŶŚƁĞƐĞŶƚƌĞŽƐ
ŵĞƐĞƐĚĞũĂŶĞŝƌŽĞũƵŶŚŽĚĞϮϬϭϳ͘KƉƌŽũĞƚŽƐĞŐƵŝƵƵŵƉƌŽĐĞƐƐŽďĂƐĞĂĚŽŶŽŵŽĚĞůŽĚĞĐŝĐůŽĚĞǀŝĚĂĚĞ
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĞŵĐĂƐĐĂƚĂ͕ĐŽŵĂƟǀŝĚĂĚĞƐƌĞĂůŝǌĂĚĂƐƐĞƋƵĞŶĐŝĂůŵĞŶƚĞĞƐĞŵƐŽďƌĞƉŽƐŝĕĆŽ͘
ŽĮŶĂůĚŽƉƌŽũĞƚŽ͕ĂĞƋƵŝƉĞƉƌĞĐŝƐŽƵƚƌĂƚĂƌƵŵĂŐƌĂŶĚĞƋƵĂŶƟĚĂĚĞĚĞĚĞĨĞŝƚŽƐĞŶĐŽŶƚƌĂĚŽƐŶŽĂƉůŝĐĂƟǀŽ
ĞŵƵŵĐƵƌƚŽĞƐƉĂĕŽĚĞƚĞŵƉŽ͘ŽŵŽŵŽƐƚƌĂŽŐƌĄĮĐŽĂƐĞŐƵŝƌ͕ĂŵĂŝŽƌƉĂƌƚĞĚŽƐĚĞĨĞŝƚŽƐĨŽŝŝĚĞŶƟĮĐĂĚĂ
ĂŽĮŶĂůĚŽƉƌŽũĞƚŽ͕ŽƋƵĞĞůĞǀŽƵŽƌŝƐĐŽĚĞƐĞĞŶƚƌĞŐĂƌŽĂƉůŝĐĂƟǀŽĐŽŵŵƵŝƚŽƐĚĞĨĞŝƚŽƐĂŽĐůŝĞŶƚĞ͘
Frequência mensal de defeitos do aplicativo desenvolvido no projeto
20
Quantidade de defeitos identificados
15
10
1 2 3 4 5 6
Mês
ŝĂŶƚĞĚĞƐƐĞĐĞŶĄƌŝŽ͕ĂĞƋƵŝƉĞĚŽƉƌŽũĞƚŽĚĞĐŝĚŝƵƋƵĞ͕ĞŵŶŽǀŽƐƉƌŽũĞƚŽƐ͕ƌĞĂůŝǌĂƌŝĂĂĕƁĞƐƋƵĞƉƵĚĞƐƐĞŵ
ĚŝƐƚƌŝďƵŝƌŽĞƐĨŽƌĕŽĚĞƚƌĂƚĂŵĞŶƚŽĚĞĚĞĨĞŝƚŽƐĂŽůŽŶŐŽĚŽƐŵĞƐĞƐ͕ĚŝŵŝŶƵŝŶĚŽŽƌŝƐĐŽĚĞĂŝŶĚĂŚĂǀĞƌ
ŵƵŝƚŽƐĚĞĨĞŝƚŽƐŶĆŽƚƌĂƚĂĚŽƐŶŽŵŽŵĞŶƚŽƉƌſǆŝŵŽăĞŶƚƌĞŐĂĚŽƉƌŽĚƵƚŽ͘
ŽŶƐŝĚĞƌĂŶĚŽĂƐŝƚƵĂĕĆŽ͕ŽŐƌĄĮĐŽĂƉƌĞƐĞŶƚĂĚŽĞŽŵŽĚĞůŽĚĞĐŝĐůŽĚĞǀŝĚĂĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƵƟůŝǌĂĚŽ
ŶŽƉƌŽũĞƚŽ;ĐĂƐĐĂƚĂͿ͕ĂƐƐŝŶĂůĞĂŽƉĕĆŽƋƵĞĚĞƐĐƌĞǀĞƵŵĂĂĕĆŽĐĂƉĂǌĚĞƉƌŽĚƵǌŝƌŽƌĞƐƵůƚĂĚŽĞƐƉĞƌĂĚŽ
ƉĞůĂĞƋƵŝƉĞ͘
A ĞĂůŝǌĂƌƚĞƐƚĞƐĂƐƐŝŵƋƵĞŽĂƉůŝĐĂƟǀŽĞƐƟǀĞƌƉƌŽŶƚŽƉĂƌĂƵƐŽ͘
Z
B ƉůŝĐĂƌƚĠĐŶŝĐĂƐĚĞǀĞƌŝĮĐĂĕĆŽĞǀĂůŝĚĂĕĆŽĚĞƐĚĞŽŝŶşĐŝŽĚŽƉƌŽũĞƚŽ͘
C DĂƉĞĂƌĞĚŽĐƵŵĞŶƚĂƌŽƉƌŽĐĞƐƐŽĚĞĚĞƐĞŶǀŽůǀŝŵĞŶƚŽƵƟůŝǌĂĚŽĞĐŽŵƵŶŝĐĄͲůŽăĞƋƵŝƉĞ͘
D ůŝĐŝƚĂƌĞĚŽĐƵŵĞŶƚĂƌŽƐƌĞƋƵŝƐŝƚŽƐĨƵŶĐŝŽŶĂŝƐĞŶĆŽĨƵŶĐŝŽŶĂŝƐĚŽƉƌŽĚƵƚŽůŽŐŽŶŽŝŶşĐŝŽĚŽƉƌŽũĞƚŽ͘
E ZĞŐŝƐƚƌĂƌ͕ĞǀŝĚĞŶĐŝĂƌĞĐŽŵƵŶŝĐĂƌŝŵĞĚŝĂƚĂŵĞŶƚĞŽƐĚĞĨĞŝƚŽƐĞŶĐŽŶƚƌĂĚŽƐĂŽƐĚĞŵĂŝƐŵĞŵďƌŽƐĚĂĞƋƵŝƉĞ.
SISTEMAS DE INFORMAÇÃO Ϯϯ
*R40201724*
hŵĂĞŵƉƌĞƐĂŝŶŝĐŝŽƵƵŵƉƌŽũĞƚŽƉĂƌĂŝŵƉůĂŶƚĂĕĆŽ ƚĞŽƌŝĂ ĚŽƐ ŐƌĂĨŽƐ ĞƐƚƵĚĂ ĂƐ ƌĞůĂĕƁĞƐ ĞŶƚƌĞ

ĚĞ Ƶŵ ZW ;Enterprise Resource PlanningͿ͕ ĐŽŵ Ž ĞůĞŵĞŶƚŽƐ Ğŵ Ƶŵ ĚĞƚĞƌŵŝŶĂĚŽ ĐŽŶũƵŶƚŽ͘
ŽďũĞƟǀŽĚĞĂƵŵĞŶƚĂƌĂƉƌŽĚƵƟǀŝĚĂĚĞĞĞůĞǀĂƌƐĞƵ hŵŐƌĂĨŽG ;V͕ EͿĠĚĞƚĞƌŵŝŶĂĚŽƉŽƌƵŵĐŽŶũƵŶƚŽ
ƉĂƚĂŵĂƌ ƚĞĐŶŽůſŐŝĐŽ͘ K ƐŝƐƚĞŵĂ ƋƵĞ ĞƌĂ ƵƟůŝǌĂĚŽ ŶĆŽǀĂǌŝŽĚĞǀĠƌƟĐĞƐ;VͿĞƵŵƐƵďĐŽŶũƵŶƚŽĚĞƉĂƌĞƐ
ĂŶƚĞƌŝŽƌŵĞŶƚĞ ĨŽŝ ĚĞƐĞŶǀŽůǀŝĚŽ ƉĞůĂ ƉƌſƉƌŝĂ ĚĞǀĠƌƟĐĞƐŶĆŽŽƌĚĞŶĂĚŽƐ͕ĐŚĂŵĂĚŽƐĂƌĞƐƚĂƐ;EͿ͘
ĞŵƉƌĞƐĂ Ğ ŶĆŽ ŵĂŝƐ ĂƚĞŶĚŝĂ ăƐ ŶĞĐĞƐƐŝĚĂĚĞƐ ĮŐƵƌĂ Ă ƐĞŐƵŝƌ ƌĞƉƌĞƐĞŶƚĂ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ
ŽƉĞƌĂĐŝŽŶĂŝƐ͘ ĞŵƉƌĞƐĂ ŽƉƚŽƵ ƉŽƌ ŝŵƉůĂŶƚĂƌ ĚĞ ǀŽŽƐ ĚĞ ƵŵĂ ĐŽŵƉĂŶŚŝĂ ĂĠƌĞĂ ƚĂů ƋƵĞ
Ƶŵ ŵſĚƵůŽ tD^ ;Warehouse Management V = {WŽƌƚŽ ůĞŐƌĞ͕ ƵƌŝƚŝďĂ͕ ^ĆŽ WĂƵůŽ͕
SystemͿ͕ ƋƵĞ ƐĞ ŽĐƵƉĂ ĚĞ ƚĂƌĞĨĂƐ ƌĞůĂĐŝŽŶĂĚĂƐZŝŽ ĚĞ :ĂŶĞŝƌŽ Ğ ƌĂƐşůŝĂ}͕ ƌĞƉƌĞƐĞŶƚĂ
ĂŽ ŐĞƌĞŶĐŝĂŵĞŶƚŽ ĚĂƐ ŽƉĞƌĂĕƁĞƐ ĚĞ ĞƐƚŽƋƵĞƐ͘ Ž ĐŽŶũƵŶƚŽ ĚĂƐ ĐĂƉŝƚĂŝƐ ;ǀĠƌƚŝĐĞƐͿ͕ Ğ
K ŵſĚƵůŽ ĨŽŝ ƉĂƌĂŵĞƚƌŝǌĂĚŽ Ğ ĐƵƐƚŽŵŝǌĂĚŽ ĚĞ E = {{WŽƌƚŽůĞŐƌĞ͕ƵƌŝƚŝďĂ}͕{ƵƌŝƚŝďĂ͕^ĆŽ
ĂĐŽƌĚŽ ĐŽŵ ĂƐ ŶĞĐĞƐƐŝĚĂĚĞƐ ŝĚĞŶƟĮĐĂĚĂƐ ŶĂ ĨĂƐĞ
WĂƵůŽ΃͕ {^ĆŽ WĂƵůŽ͕ ZŝŽ ĚĞ :ĂŶĞŝƌŽ}͕ {WŽƌƚŽ
ĚĞƉůĂŶĞũĂŵĞŶƚŽĚŽƉƌŽũĞƚŽĚĞŝŵƉůĂŶƚĂĕĆŽ͘ ůĞŐƌĞ͕ZŝŽĚĞ:ĂŶĞŝƌŽ}͕{^ĆŽWĂƵůŽ͕ƌĂƐşůŝĂ}}͕
ƌĞƉƌĞƐĞŶƚĂ ĞƐƐĂƐ ƉŽƐƐşǀĞŝƐ ĐŽŶĞǆƁĞƐ ;ĂƌĞƐƚĂƐͿ
ƉĂƌƟƌĚŽĐĂƐŽĂƉƌĞƐĞŶƚĂĚŽ͕ĂǀĂůŝĞĂƐĂƐƐĞƌĕƁĞƐĂ
ĞŶƚƌĞĂƐĐĂƉŝƚĂŝƐ͘
ƐĞŐƵŝƌĞĂƌĞůĂĕĆŽƉƌŽƉŽƐƚĂĞŶƚƌĞĞůĂƐ͘
/͘ ƵƐƚŽŵŝǌĂĕĆŽ Ġ Ă ŵŽĚŝĮĐĂĕĆŽ ĚĞ Ƶŵ Brasília

ƐŝƐƚĞŵĂ ZW ƉĂƌĂ ƋƵĞ ĞůĞ ƉŽƐƐĂ ĂĚĂƉƚĂƌͲƐĞ Rio de Janeiro
Ă ĚĞƚĞƌŵŝŶĂĚĂ ƐŝƚƵĂĕĆŽ ĞŵƉƌĞƐĂƌŝĂů ƋƵĞ São Paulo
ŶĆŽ ƉŽĚĞ ƐĞƌ ƌĞƉƌŽĚƵǌŝĚĂ ƉŽƌ ƉĂƌąŵĞƚƌŽƐ Curitiba
ƉƌĞĞǆŝƐƚĞŶƚĞƐ͘
Porto Alegre
WKZYh
//͘ ƉĂƌĂŵĞƚƌŝǌĂĕĆŽ Ġ Ž ƉƌŽĐĞƐƐŽ ĚĞ

ĚĞƚĞƌŵŝŶĂĕĆŽ ĚŽ ĐŽŵƉŽƌƚĂŵĞŶƚŽ ĚĞ Ƶŵ ŽŵďĂƐĞŶĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞĂƐ
ƐŝƐƚĞŵĂ ZW ƉŽƌ ŵĞŝŽ ĚĂ ĚĞĮŶŝĕĆŽ ĚŽƐ ĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ǀĂůŽƌĞƐĚĞƉĂƌąŵĞƚƌŽƐĚŝƐƉŽŶŝďŝůŝǌĂĚŽƐƉŽƌ
/͘ ^ĆŽWĂƵůŽĠĂĚũĂĐĞŶƚĞĂWŽƌƚŽůĞŐƌĞ͘
ĞůĞ͕ƋƵĞƐĆŽǀĂƌŝĄǀĞŝƐŝŶƚĞƌŶĂƐ͘
//͘ WŽƌƚŽůĞŐƌĞƉŽƐƐƵŝǀĂůġŶĐŝĂŝŐƵĂůĂϮ͘
ƌĞƐƉĞŝƚŽ ĚĞƐƐĂƐ ĂƐƐĞƌĕƁĞƐ͕ ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ
///͘ ZŝŽ ĚĞ :ĂŶĞŝƌŽ Ġ ŝŶĐŝĚĞŶƚĞ Ğŵ ^ĆŽ WĂƵůŽ Ğ
ĐŽƌƌĞƚĂ͘
WŽƌƚŽůĞŐƌĞ͘
A ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐĞ /s͘ ƵƌŝƟďĂƉŽƐƐƵŝĐŽŵƉƌŝŵĞŶƚŽŝŐƵĂůĂϮ͘
Ă//ĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĂ/͘
B ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐǀĞƌĚĂĚĞŝƌĂƐ͕ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
ŵĂƐĂ//ŶĆŽĠƵŵĂũƵƐƟĮĐĂƟǀĂĐŽƌƌĞƚĂĚĂ/͘ A /Ğ//͘
C ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͕ĞĂ// B //Ğ///͘
ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͘
C ///Ğ/s͘
D ĂƐƐĞƌĕĆŽ/ĠƵŵĂƉƌŽƉŽƐŝĕĆŽĨĂůƐĂ͕ĞĂ//ĠƵŵĂ
ƉƌŽƉŽƐŝĕĆŽǀĞƌĚĂĚĞŝƌĂ͘ D /͕//Ğ/s͘
E ƐĂƐƐĞƌĕƁĞƐ/Ğ//ƐĆŽƉƌŽƉŽƐŝĕƁĞƐĨĂůƐĂƐ͘ E /͕///Ğ/s͘
*R40201725*
QUESTÃO 20
ŵƵŵĂƐĞůĞĕĆŽƉĂƌĂƵŵĂǀĂŐĂĚĞƉƌŽŐƌĂŵĂĚŽƌ͕ŽƐĞƚŽƌĚĞƌĞĐƵƌƐŽƐŚƵŵĂŶŽƐĚĞƵŵĂĞŵƉƌĞƐĂĐƌŝŽƵƚƌġƐ
ƐĞŶƚĞŶĕĂƐĞƐƐĞŶĐŝĂŝƐƉĂƌĂĂĞƐĐŽůŚĂĚŽĐĂŶĚŝĚĂƚŽ͕ƌĞƉƌĞƐĞŶƚĂĚĂƐƉĞůĂƐǀĂƌŝĄǀĞŝƐƉƌŽƉŽƐŝĐŝŽŶĂŝƐp͕q e r͗
ͻ p͗ŽĐĂŶĚŝĚĂƚŽƚĞŵĞǆƉĞƌŝġŶĐŝĂĐŽŵĂůŝŶŐƵĂŐĞŵWǇƚŚŽŶ͖
mÅ q͗ŽĐĂŶĚŝĚĂƚŽƚĞŵĞǆƉĞƌŝġŶĐŝĂĐŽŵĂůŝŶŐƵĂŐĞŵ:ĂǀĂ͖
mÅ r͗ŽĐĂŶĚŝĚĂƚŽĠƉŽƵĐŽĞǆƉĞƌŝĞŶƚĞĐŽŵŽƉƌŽŐƌĂŵĂĚŽƌ͘
ƉĂƌƟƌĚĂƐƚƌġƐƐĞŶƚĞŶĕĂƐĐƌŝĂĚĂƐ͕ĨŽŝŐĞƌĂĚĂƵŵĂƉƌŽƉŽƐŝĕĆŽĐŽŵƉŽƐƚĂSƉĂƌĂĂǀĂůŝĂĕĆŽĚŽƐĐĂŶĚŝĚĂƚŽƐ͗
S = (p ड़ q) ज़ (q ज़ ¬ r).
ƐƐŝŶĂůĞĂŽƉĕĆŽƋƵĞƌĞƉƌĞƐĞŶƚĂĐŽƌƌĞƚĂŵĞŶƚĞĂƚĂďĞůĂͲǀĞƌĚĂĚĞĚŽĐĄůĐƵůŽƉƌŽƉŽƐŝĐŝŽŶĂůS.
p q r (p ड़ q) (q ज़ ¬ r) S p q r (p ड़ q) (q ज़ ¬ r) S
V V V V V V V V V V F V
V V F V V V V V F V V V
V F V V F F V F V V F V
A V F F V V V D V F F V F V
F V V V V V F V V V F V
F V F V F F F V F V V V
F F V F F F F F V F F F
F F F F V F F F F F F F
p q r (p ड़ q) (q ज़ ¬ r) S p q r (p ड़ q) (q ज़ ¬ r) S
V V V V V V V V V V F F
V V F V F F V V F V V V
V F V V F F V F V V F F
B V F F V F F E V F F V F F
F V V V V V F V V V F F
F V F V F F F V F V V V
F F V F F F F F V F F F
F F F F F F F F F F F F
p q r (p ड़ q) (q ज़ ¬ r) S
V V V V V V
V V F V V V
V F V F F F
C V F F F V V
F V V F V V
F V F F V V
F F V F F F
F F F F V V
*R40201726*
QUESTÃO 21
hŵĂstartup ĚĞƚĞĐŶŽůŽŐŝĂƉƌĞƚĞŶĚĞĚĞƐĞŶǀŽůǀĞƌƵŵĂƉůŝĐĂƟǀŽƋƵĞĂƉƌŽǆŝŵĞĞŵƉƌĞƐĂƐƋƵĞƉƌĞĐŝƐĂŵ
ƚƌĂŶƐƉŽƌƚĂƌ ŵĞƌĐĂĚŽƌŝĂƐ ĚĞ ĐŽŶĚƵƚŽƌĞƐ ĂƵƚƀŶŽŵŽƐ ĚĞ ǀĞşĐƵůŽƐ ĚĞ ĐĂƌŐĂ ;ƚƌĂŶƐƉŽƌƚĂĚŽƌĞƐͿ͘ K ƵƐŽ ĚŽ
ĂƉůŝĐĂƟǀŽƉĞƌŵŝƟƌĄƵŵĂƵŵĞŶƚŽĚŽŶƷŵĞƌŽƉŽƚĞŶĐŝĂůĚĞƚƌĂŶƐƉŽƌƚĂĚŽƌĞƐĞĚĞƟƉŽƐĚĞǀĞşĐƵůŽƐ͕ďĞŵ
ĐŽŵŽŽĐŽŵƉĂƌƟůŚĂŵĞŶƚŽĚĞĨƌĞƚĞ͕ĐŽŵƌĞĚƵĕĆŽĚŽĐƵƐƚŽĚĞƚƌĂŶƐƉŽƌƚĞĞĚŽĐƵƐƚŽĚĞĂƌŵĂǌĞŶĂŵĞŶƚŽ
ĚĞŵĞƌĐĂĚŽƌŝĂƐƉĞůĂƐĞŵƉƌĞƐĂƐ͘ůĠŵĚŝƐƐŽ͕ĂǀŝƐŝďŝůŝĚĂĚĞĚĂĚŝƐƉŽŶŝďŝůŝĚĂĚĞĚŽƐƚƌĂŶƐƉŽƌƚĂĚŽƌĞƐƉĞůŽ
ĂƉůŝĐĂƟǀŽƉŽĚĞĂƵŵĞŶƚĂƌƐƵĂƐƉŽƐƐŝďŝůŝĚĂĚĞƐĚĞŶĞŐſĐŝŽƐ͘ƵƌĂŶƚĞĂĐŽŶĐĞƉĕĆŽĞŽƉƌŽũĞƚŽĚŽĂƉůŝĐĂƟǀŽ͕
ĨŽƌĂŵĞůĂďŽƌĂĚŽƐŵŽĚĞůŽƐhD>;hŶŝĮĞĚDŽĚĞůŝŶŐ>ĂŶŐƵĂŐĞͿ͕ƐĞŶĚŽƵŵĚĞůĞƐŽĚŝĂŐƌĂŵĂĚĞĂƟǀŝĚĂĚĞƐ͕
ĐŽŶĨŽƌŵĞĂƉƌĞƐĞŶƚĂĚŽŶĂĮŐƵƌĂĂƐĞŐƵŝƌ͘
Empresa que precisa do transporte Aplicativo Transportador
Informar origem, destino Verificar veículos

disponíveis estado final
e tipo de carga
ponto de decisão 1
estado inicial
[há veículos disponíveis]
Verificar rota e Verificar tipo de veículo

destinos
ponto de decisão 2 ponto de decisão 3
Informar
indisponibilidade
[rota ou destino [tipo de veículo é

atende ao pedido adequado ao tipo
inicial] de carga]
confirmar disponibilidade
[o motorista atende
calcular valor e tempo de espera à solicitação positivamente]
Preparar a carga Informar dados do caminhão, valor

para transporte e tempo de espera
*R40201727*
ŽŵďĂƐĞŶŽĚŝĂŐƌĂŵĂĂƉƌĞƐĞŶƚĂĚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KƐƐĞƌǀŝĕŽƐŽĨĞƌĞĐŝĚŽƐƉŽƌŽƵƚƌŽƐĂƉůŝĐĂƟǀŽƐ͕ĐŽŵŽŵĂƉĂƐƉĂƌĂŽĐĄůĐƵůŽĚĞƌŽƚĂƐ͕ƉŽƌĞǆĞŵƉůŽ͕
ƉŽĚĞƌĆŽƐĞƌƵƐĂĚŽƐŶŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚŽĂƉůŝĐĂƟǀŽ͕ŵĞƐŵŽƋƵĞŶĆŽƚĞŶŚĂŵƐŝĚŽƌĞƉƌĞƐĞŶƚĂĚŽƐ
ŶŽĚŝĂŐƌĂŵĂ͘
//͘ KƐ ŇƵǆŽƐ ƉĂƌĂůĞůŽƐ ŝŶĚŝĐĂĚŽƐ ŶŽƐ ƉŽŶƚŽƐ ĚĞ ĚĞĐŝƐĆŽ Ϯ Ğ ϯ ůĞǀĂŵ Ă ĞƌƌŽƐ ŶŽ ĨƵŶĐŝŽŶĂŵĞŶƚŽ ĚŽ
ĂƉůŝĐĂƟǀŽ͕ƵŵĂǀĞǌƋƵĞƉĞƌŵŝƚĞŵĂĐŽŶƟŶƵŝĚĂĚĞĚŽƉƌŽĐĞƐƐŽŵĞƐŵŽƋƵĞŶĆŽŚĂũĂƌŽƚĂ͕ĚĞƐƟŶŽ
ŽƵƟƉŽĚĞǀĞşĐƵůŽĂĚĞƋƵĂĚŽ͘
///͘ KĚŝĂŐƌĂŵĂĂƉƌĞƐĞŶƚĂĂƟǀŝĚĂĚĞƐĚĞƐĞŵƉĞŶŚĂĚĂƐƉĞůĂΗŵƉƌĞƐĂƋƵĞƉƌĞĐŝƐĂĚĞƚƌĂŶƐƉŽƌƚĞΗĞƉĞůŽ
ΗdƌĂŶƐƉŽƌƚĂĚŽƌΗ͕ŶŽĞŶƚĂŶƚŽ͕ĂƐĂƟǀŝĚĂĚĞƐƋƵĞƉƌĞĐŝƐĂƌĆŽƐĞƌŵŽĚĞůĂĚĂƐŶŽƐŝƐƚĞŵĂƌĞƐƚƌŝŶŐĞŵͲƐĞ
ăƐĚĞƐĞŵƉĞŶŚĂĚĂƐƉĞůŽΗƉůŝĐĂƟǀŽΗ͘
/s͘ Ɛ ĂĕƁĞƐ Η/ŶĨŽƌŵĂƌ ŝŶĚŝƐƉŽŶŝďŝůŝĚĂĚĞΗ Ğ ΗŽŶĮƌŵĂƌ ĚŝƐƉŽŶŝďŝůŝĚĂĚĞΗ ĐŽƌƌĞƐƉŽŶĚĞŵ Ă
ĨƵŶĐŝŽŶĂůŝĚĂĚĞƐ ĚŝƐƟŶƚĂƐ ŶŽ ƐŝƐƚĞŵĂ͕ ǀŝƐƚŽ ƋƵĞ Ă ƉƌŝŵĞŝƌĂ ƐĞ ƌĞůĂĐŝŽŶĂ ă ĞǆŝƐƚġŶĐŝĂ ĚĞ ƟƉŽ ĚĞ
ǀĞşĐƵůŽ͕ƌŽƚĂĞĚĞƐƟŶŽĞĂƐĞŐƵŶĚĂƐĞƌĞůĂĐŝŽŶĂăĂŐĞŶĚĂĚŽƚƌĂŶƐƉŽƌƚĂĚŽƌ͘
ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
A /Ğ//͘
B /Ğ/s͘
C //Ğ///͘
D /͕///Ğ/s͘
E //͕///Ğ/s͘
QUESTÃO 22
ƚĞŶĚġŶĐŝĂ ĂƚƵĂů ĚĞ ĚĞƐĞŶǀŽůǀĞƌ ĂƉůŝĐĂĕƁĞƐ ƋƵĞ ƉŽƐƐĂŵ ƐĞƌ ƵƚŝůŝǌĂĚĂƐ Ğŵ ŶƵǀĞŵ ŽƚŝŵŝǌĂ Ž
ĚĞƐĞŵƉĞŶŚŽ ĚĞ ŵĄƋƵŝŶĂƐ ůŽĐĂŝƐ͕ ŵƵŶŝĚĂƐ ĚĞ ƉŽƵĐŽƐ ƌĞĐƵƌƐŽƐ ĐŽŵƉƵƚĂĐŝŽŶĂŝƐ͕ Ğŵ ƵŵĂ ƌĞĚĞ
Ğ ŐĂƌĂŶƚĞ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ ĚĞƐƐĞƐ ĐŽŵƉƵƚĂĚŽƌĞƐ ƵƚŝůŝǌĂƌĞŵ ŽƵƚƌŽƐ ƌĞĐƵƌƐŽƐ ĐŽŵƉƵƚĂĐŝŽŶĂŝƐ ĚĞ
ŵĂŝŽƌ ĚĞƐĞŵƉĞŶŚŽ͕ ďĞŵ ĐŽŵŽ Ă ŝŶƐĞƌĕĆŽ ĚĞ ŶŽǀŽƐ hosts ŶĞƐƚĞ ĂŵďŝĞŶƚĞ ĐŽŵƉƵƚĂĐŝŽŶĂů͕ ƐĞŵ
ĐŽŵƉƌŽŵĞƚŝŵĞŶƚŽĚŽƐŝƐƚĞŵĂĐŽŵŽƵŵƚŽĚŽ͘
ƐƐĞĐĞŶĄƌŝŽƉƌĞƐƐƵƉƁĞĂƵƟůŝǌĂĕĆŽĚĞƐŝƐƚĞŵĂŽƉĞƌĂĐŝŽŶĂůĐŽŵ
A ĂƌƋƵŝƚĞƚƵƌĂŵŽŶŽůşƟĐĂ͘
B ĂƌƋƵŝƚĞƚƵƌĂƐĞŵĐĂŵĂĚĂƐ͘
C ĂƌƋƵŝƚĞƚƵƌĂŵŽŶŽĐĂŵĂĚĂƐ͘
D ĂƌƋƵŝƚĞƚƵƌĂƐĐůŝĞŶƚĞͲƐĞƌǀŝĚŽƌ͘
E ĂƌƋƵŝƚĞƚƵƌĂƐĚĞŵĄƋƵŝŶĂƐǀŝƌƚƵĂŝƐ͘
ƌĞĂůŝǀƌĞ
*R40201728*
QUESTÃO 23
EŽ ŵŽĚĞůŽ ĚĞ ĚĂĚŽƐ ƌĞůĂĐŝŽŶĂů͕ ƵŵĂ ũƵŶĕĆŽ ĞŶƚƌĞ ƚĂďĞůĂƐ ĐƌŝĂ ƵŵĂ ƉƐĞƵĚŽͲƚĂďĞůĂ ĚĞƌŝǀĂĚĂ ĚĞ ĚƵĂƐ
ŽƵ ŵĂŝƐ ƚĂďĞůĂƐ ĚĞ ĂĐŽƌĚŽ ĐŽŵ ŽƐ ĐƌŝƚĠƌŝŽƐ ĞƐƉĞĐŝĮĐĂĚŽƐ͕ ƐŝŵŝůĂƌ ăƐ ƌĞŐƌĂƐ ĚĂ ƚĞŽƌŝĂ ĚŽƐ ĐŽŶũƵŶƚŽƐ͘
EŽƐĐŽŶũƵŶƚŽƐĂƐĞŐƵŝƌ͕ĂƐĄƌĞĂƐŚĂĐŚƵƌĂĚĂƐƌĞƉƌĞƐĞŶƚĂŵŽƐƌĞƐƵůƚĂĚŽƐĚĂƐĐŽŶƐƵůƚĂƐ^Y>;ƉĂĚƌĆŽͿĞŵ
ƋƵĞ͕idĠƵŵĂĐŚĂǀĞƉƌŝŵĄƌŝĂĞfkƵŵĂĐŚĂǀĞĞƐƚƌĂŶŐĞŝƌĂ͘
Conjuntos Consultas SQL equivalentes
SELECT * FROM Tabela1;

Tabela1 Tabela2 SELECT * FROM Tabela2;
SELECT * FROM Tabela1 t1;

Tabela1 Tabela2 INNER JOIN Tabela2 t2
ON t1.id = t2.fk;
SELECT * FROM Tabela1 t1;

Tabela1 Tabela2 LEFT JOIN Tabela2 t2
ON t1.id = t2.fk;
ƐƐŝŶĂůĞĂŽƉĕĆŽĞŵƋƵĞĂĚĞĐůĂƌĂĕĆŽ^Y>ĠĞƋƵŝǀĂůĞŶƚĞĂŽĐŽŶũƵŶƚŽĂƉƌĞƐĞŶƚĂĚŽĂƐĞŐƵŝƌ͘
Tabela1 Tabela2
A SELECT * FROM Tabela1 t1 JOIN Tabela2 t2 ON t1.id = t2.fk;

B SELECT * FROM Tabela1 t1 RIGHT JOIN Tabela2 ON t1.id = t2.fk WHERE
t2.fk <> NULL;
C SELECT * FROM Tabela1 t1 WHERE EXISTS (SELECT 1 FROM Tabela2 t2 WHERE
t2.id = t1.fk);
D SELECT * FROM Tabela1 t1 RIGHT JOIN Tabela2 t2 ON t1.id = t2.fk WHERE
t1.id is NULL;
E SELECT * FROM Tabela1 t1 WHERE NOT EXISTS (SELECT 1 FROM Tabela2 t2
WHERE t2.id = t1.fk);
ƌĞĂůŝǀƌĞ
Ϯϴ SISTEMAS DE INFORMAÇÃO
*R40201729*
Yh^dKϮϰ Yh^dKϮϱ
ŵ ƵŵĂ ƉĞƐƋƵŝƐĂ ĚĞ ƐĂƟƐĨĂĕĆŽ ĐŽŵ ŶŽƚĂƐ ĚĞ Ϭ Ă EŽƐ ƷůƟŵŽƐ ĂŶŽƐ͕ Ă ŵĞůŚŽƌŝĂ ĚŽ ĚĞƐĞŵƉĞŶŚŽ
ϭϬ͕ƐĞŶĚŽϬŵƵŝƚŽŝŶƐĂƟƐĨĞŝƚŽĞϭϬŵƵŝƚŽƐĂƟƐĨĞŝƚŽ͕ ŽƌŐĂŶŝǌĂĐŝŽŶĂů ƉŽƌ ŵĞŝŽ ĚĂ ŝĚĞŶƟĮĐĂĕĆŽ͕
ƵŵĂ ĞŵƉƌĞƐĂ ĐŽŶƐƚƌƵŝƵ Ƶŵ ƋƵĂĚƌŽ͕ ŵŽƐƚƌĂĚŽ Ă ĂǀĂůŝĂĕĆŽ Ğ ŵĞůŚŽƌŝĂ ĚŽƐ ƉƌŽĐĞƐƐŽƐ ĚĞ ŶĞŐſĐŝŽ
ƐĞŐƵŝƌ͕ ĐŽŵ Ž ƌĞƐƵŵŽ ĚĂƐ ŶŽƚĂƐ ĂƚƌŝďƵşĚĂƐ ƉĞůŽƐ ŽƌŐĂŶŝǌĂĐŝŽŶĂŝƐ ƚĞŵͲƐĞ ƚŽƌŶĂĚŽ ƵŵĂ ƉƌĄƟĐĂ
ƐĞƵƐĐůŝĞŶƚĞƐĂŽƐƐĞƌǀŝĕŽƐƌĞĐĞďŝĚŽƐ͘ ƉĂĚƌĆŽ ŶĂƐ ŽƌŐĂŶŝǌĂĕƁĞƐ ĂŽ ƌĞĚŽƌ ĚŽ ŵƵŶĚŽ
Ğ ƚĞŵ ƐŝĚŽ ƌĞĐŽŶŚĞĐŝĚĂ ĐŽŵŽ ƵŵĂ ĚŝƐĐŝƉůŝŶĂ͕
QUANTIDADE ĚĞŶŽŵŝŶĂĚĂ'ĞƐƚĆŽĚĞWƌŽĐĞƐƐŽƐĚĞEĞŐſĐŝŽ͘
NOTA
DE CLIENTES K ƉƌŝŵĞŝƌŽ ƉĂƐƐŽ ĚĂ ŐĞƐƚĆŽ ĚĞ ƉƌŽĐĞƐƐŽƐ Ġ
0 0 ŝĚĞŶƟĮĐĂƌ ƋƵĞ ƉƌŽĐĞƐƐŽ ĚĞ ŶĞŐſĐŝŽ ƐĞ ĚĞƐĞũĂ
1 0 ŵĞůŚŽƌĂƌ͘ ^Ğŵ ĐůĂƌŝĮĐĂƌ ĞǆĂƚĂŵĞŶƚĞ ƋƵĂů Ġ Ž
2 0 ƉƌŽĐĞƐƐŽ͕ ƚŽƌŶĂͲƐĞ ĚŝİĐŝů ĐŽŶƚƌŽůĂƌ Ž ĞƐĐŽƉŽ ĚĞ
Ƶŵ ƉƌŽũĞƚŽ ĚĞ ŵĞůŚŽƌŝĂ ĚĞ ƉƌŽĐĞƐƐŽƐ͕ ƉŽŝƐ͕ Ğŵ
ϯ 1
ƋƵĂůƋƵĞƌ ŽƌŐĂŶŝǌĂĕĆŽ͕ ƚŽĚĂƐ ĂƐ ĂƟǀŝĚĂĚĞƐ ĞƐƚĆŽ͕
4 2 ĚĞĂůŐƵŵĂĨŽƌŵĂ͕ƌĞůĂĐŝŽŶĂĚĂƐ͘
5 2 ^,ZW͕͖͘DZDKdd͕W͘tŽƌŬŇŽǁŵŽĚĞůŝŶŐ͘Ϯ͘ĞĚ͘ŽƐƚŽŶ͗
6 2 ƌƚĞĐŚ,ŽƵƐĞ͕ϮϬϬϵ;ĂĚĂƉƚĂĚŽͿ͘
7 2 ŽŶƐŝĚĞƌĂŶĚŽ ĂƐ ŝŶĨŽƌŵĂĕƁĞƐ ĂƉƌĞƐĞŶƚĂĚĂƐ͕

ϴ 2 ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ ƋƵĞ ĐŽƌƌĞƐƉŽŶĚĞ Ă Ƶŵ ƉƌŽĐĞƐƐŽ
9 1 ĚĞŶĞŐſĐŝŽƋƵĞĚĞǀĞƐĞƌƐĞůĞĐŝŽŶĂĚŽƉĂƌĂĂŶĄůŝƐĞ
10 0 ƉĞůŽ ƉƌŽũĞƚŽ ĚĞ ŵĞůŚŽƌŝĂ ĚĞ ƉƌŽĐĞƐƐŽƐ ĚĞ ƵŵĂ
ŽƌŐĂŶŝǌĂĕĆŽ͘
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĂ ƐŝƚƵĂĕĆŽ Ğ ĂƐ ŝŶĨŽƌŵĂĕƁĞƐ
A ƌŝĂƌĐŽŶƚĂĚĞĐůŝĞŶƚĞ͘
ĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
B WƌŽƐƉĞĐƚĂƌŶŽǀŽƐĐůŝĞŶƚĞƐ͘
/͘ ŵĠĚŝĂĚĂƐŶŽƚĂƐĚŽƐĐůŝĞŶƚĞƐĠŝŐƵĂůĂϲ͕Ϭ͘
C ŽŵĠƌĐŝŽĞůĞƚƌƀŶŝĐŽǀŝĂWeb.
//͘ ŵĞĚŝĂŶĂĚĂƐŶŽƚĂƐĚŽƐĐůŝĞŶƚĞƐĠŝŐƵĂůĂϲ͕Ϭ͘
D ZĞůĂĐŝŽŶĂŵĞŶƚŽĐŽŵĐůŝĞŶƚĞƐ͘
///͘ K ĚĞƐǀŝŽ ƉĂĚƌĆŽ ƉŽƉƵůĂĐŝŽŶĂů Ġ ŵĞŶŽƌ ĚŽ
E ĂůĐƵůĂƌĂĨĂŝǆĂĚĞĐƌĠĚŝƚŽĚĞĐůŝĞŶƚĞ͘
ƋƵĞϯ͕Ϭ͘
/s͘ KĐŽŶũƵŶƚŽĚĞĚĂĚŽƐĠĂŵŽĚĂů͘ ƌĞĂůŝǀƌĞ
V. hŵĐůŝĞŶƚĞƋƵĞĂƚƌŝďƵŝƵŶŽƚĂϯ͕ϬĞŶĐŽŶƚƌĂͲƐĞ
ŶŽϭǑƋƵĂƌƟů͘
A /͕//Ğ///͘
B /͕//Ğs͘
C /͕///Ğ/s͘
D //͕/sĞs͘
E ///͕/sĞs͘
ƌĞĂůŝǀƌĞ
*R40201730*
ůŐƵŵĂƐ ůŝŶŐƵĂŐĞŶƐ ĚĞ ƉƌŽŐƌĂŵĂĕĆŽ ŽďĞĚĞĐĞŵ ĨŽƌŵĂ ĐŽŵŽ Ž ĐŽŶŚĞĐŝŵĞŶƚŽ ƐĞ ĂƉƌĞƐĞŶƚĂ
Ă ƵŵĂ ŽƌĚĞŵ ĞƐƉĞĐşĮĐĂ ŶŽ ƋƵĞ Ěŝǌ ƌĞƐƉĞŝƚŽ ă ƉŽĚĞ ƐĞƌ ĐůĂƐƐŝĨŝĐĂĚĂ Ğŵ ƚĄĐŝƚĂ Ğ ĞǆƉůşĐŝƚĂ͘
ĂǀĂůŝĂĕĆŽ ĚĞ ŽƉĞƌĂĚŽƌĞƐ͘ ƉƌĞĐĞĚġŶĐŝĂ ĚŽƐ K ĐŽŶŚĞĐŝŵĞŶƚŽ ƚĄĐŝƚŽ Ġ ĚĞƐĞŶǀŽůǀŝĚŽ ƉĞůĂƐ
ŽƉĞƌĂĚŽƌĞƐ ĂƌŝƚŵĠƟĐŽƐ͕ ƌĞůĂĐŝŽŶĂŝƐ Ğ ďŽŽůĞĂŶŽƐ ĞǆƉĞƌŝġŶĐŝĂƐ Ğ ƌĞůĂĐŝŽŶĂŵĞŶƚŽƐ ƉĞƐƐŽĂŝƐ ŽƵ
Ġ ĚĞŵŽŶƐƚƌĂĚĂ ŶĂ ƚĂďĞůĂ Ă ƐĞŐƵŝƌ͕ ŶĂ ƋƵĂů ƉƌŽĨŝƐƐŝŽŶĂŝƐĚĞƵŵŝŶĚŝǀşĚƵŽ͕ŶĆŽĠŵĞŶƐƵƌĄǀĞů
ŽƐ ŽƉĞƌĂĚŽƌĞƐ ++ e --͕ ƉƌĠ ŽƵ ƉſƐͲĮǆĂĚŽƐ͕ Ğ Ġ ƉĞƐƐŽĂů͘ K ĐŽŶŚĞĐŝŵĞŶƚŽ ĞǆƉůşĐŝƚŽ Ġ Ă
ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ ŝŶĐƌĞŵĞŶƚĂŵ ŽƵ ĚĞĐƌĞŵĞŶƚĂŵ Ă ĚŝƐƐĞŵŝŶĂĕĆŽ͕ ĂƉůŝĐĂĕĆŽ͕ ƚƌĂŶƐŵŝƐƐĆŽ͕ ĚĞ
ǀĂƌŝĄǀĞů͕ ĐŽŵŽ ŶŽ ĞǆĞŵƉůŽ͗ ǀĂƌŝĄǀĞů x ĐŽŵ ǀĂůŽƌ Ϭ͕ ŵĂŶĞŝƌĂĨŽƌŵĂů͕ĚŽĐŽŶŚĞĐŝŵĞŶƚŽĂĚƋƵŝƌŝĚŽ͘
ƌĞƐƵůƚĂĚŽĚĞ++x ĠŝŐƵĂů Ă 1ĞŽĚĞ--x ĠŝŐƵĂů d<h,/͕,͖͘EKE<͕/͘'ĞƐƚĆŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽ.
Ă -1. WŽƌƚŽůĞŐƌĞ͗ŽŽŬŵĂŶ͕ϮϬϬϴ;ĂĚĂƉƚĂĚŽͿ͘
KƌĚĞŵĚĞƉƌĞĐĞĚġŶĐŝĂ ŽŶƐŝĚĞƌĂŶĚŽ Ž ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ƐŽŌǁĂƌĞ Ğ Ă

KƉĞƌĂĚŽƌĞƐ ƵƟůŝǌĂĕĆŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽƚĄĐŝƚŽĞĞǆƉůşĐŝƚŽ͕ĂǀĂůŝĞ
;ĚŽŵĂŝŽƌƉĂƌĂŽŵĞŶŽƌͿ
ĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
1 ++ e -- ƉſƐͲĮǆĂĚŽƐ
+ e -ƵŶĄƌŝŽƐ͕++ e /͘ ƵƌĂŶƚĞ ĂƐ ĞƚĂƉĂƐ ĚĞ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ
2 ĚŽ ƐŽŌǁĂƌĞ͕ ƐĆŽ ƵƟůŝǌĂĚŽƐ ƚĂŶƚŽ ŽƐ
--ƉƌĠͲĮǆĂĚŽƐ͕!
ĐŽŶŚĞĐŝŵĞŶƚŽƐ ƉƌĠ ĞǆŝƐƚĞŶƚĞƐ ĚŽ ŝŶĚŝǀşĚƵŽ
ϯ *͕/͕
ƋƵĂŶƚŽ ŽƐ ĐŽŶŚĞĐŝŵĞŶƚŽƐ ĂĚƋƵŝƌŝĚŽƐ
4 + e -ďŝŶĄƌŝŽƐ ĚƵƌĂŶƚĞŽĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ͘
5 <><=>=
//͘ KƵƐŽĚŽĐŽŶŚĞĐŝŵĞŶƚŽĞǆƉůşĐŝƚŽƌĞƐƚƌŝŶŐĞͲƐĞ
6 =!= ăƐ ĨĂƐĞƐ ĚĞ ůĞǀĂŶƚĂŵĞŶƚŽ ĚŽƐ ƌĞƋƵŝƐŝƚŽƐ͕
7 && ƋƵĂŶĚŽ Ž ƵƐƵĄƌŝŽ ŝŶĚŝĐĂ ƐƵĂ ŶĞĐĞƐƐŝĚĂĚĞ
ϴ || Ğ ĂƐ ĨƵŶĐŝŽŶĂůŝĚĂĚĞƐ ƌĞƋƵĞƌŝĚĂƐ ƉĂƌĂ Ž
^^d͕Z͘t͘ŽŶĐĞŝƚŽƐĚĞůŝŶŐƵĂŐĞŶƐĚĞƉƌŽŐƌĂŵĂĕĆŽ.
ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽĚŽƐŽŌǁĂƌĞ.
WŽƌƚŽůĞŐƌĞ͗ŽŽŬŵĂŶ͕ϮϬϭϭ;ĂĚĂƉƚĂĚŽͿ͘ ///͘ K ƵƐŽ ĚŽ ĐŽŶŚĞĐŝŵĞŶƚŽ ƚĄĐŝƚŽ ƌĞƐƚƌŝŶŐĞͲƐĞ
ăƐ ĨĂƐĞƐ ĚĞ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ͕ ƋƵĂŶĚŽ ƐĞ
ŽŶƐŝĚĞƌĂŶĚŽ ĞƐƐĂƐ ŝŶĨŽƌŵĂĕƁĞƐ Ğ ƐĂďĞŶĚŽ ƋƵĞ
ĞŵƉƌĞŐĂ ĐŽŶŚĞĐŝŵĞŶƚŽ ĚĞ ƚƌĂŶƐĨŽƌŵĂĕĆŽ
ĂƐ ǀĂƌŝĄǀĞŝƐ a͕ b e c ƚġŵ͕ Ğŵ ĚĞƚĞƌŵŝŶĂĚŽ
ĚĂŶĞĐĞƐƐŝĚĂĚĞĚŽƵƐƵĄƌŝŽĞĐĂƌĂĐƚĞƌşƐƟĐĂƐ
ŵŽŵĞŶƚŽ͕ŽƐǀĂůŽƌĞƐϭ͕ϮĞϬ͕ƌĞƐƉĞĐƚŝǀĂŵĞŶƚĞ͕
ƚĠĐŶŝĐĂƐ ƉĂƌĂ ƉƌŽĚƵǌŝƌ Ƶŵ ƐŝƐƚĞŵĂ ĚĞ
ĂƐƐŝŶĂůĞ Ă ŽƉĕĆŽ Ğŵ ƋƵĞ Ž ƌĞƐƵůƚĂĚŽ ĚĂ
ŝŶĨŽƌŵĂĕĆŽ͘
ĞǆƉƌĞƐƐĆŽ ĂƉƌĞƐĞŶƚĂĚĂ ĐŽƌƌĞƐƉŽŶĚĞ ĂŽ ĚĂ
ĞǆƉƌĞƐƐĆŽ-a * ++b - --c. ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ
A a * b++ - --c A /͕ĂƉĞŶĂƐ͘
B --b > a * c B ///͕ĂƉĞŶĂƐ͘
C --c/a * --b C /Ğ//͕ĂƉĞŶĂƐ͘
D ++c/--b * ++a D //Ğ///͕ĂƉĞŶĂƐ͘
E -a * b++ - c-- E /͕//Ğ///͘
ƌĞĂůŝǀƌĞ ƌĞĂůŝǀƌĞ
ϯϬ SISTEMAS DE INFORMAÇÃO
*R40201731*
K ŐƵŝĂ WDK< ;Project Management Body hŵĂ ĞŵƉƌĞƐĂ ƋƵĞ ǀĞŶĚĞ ƉƌŽĚƵƚŽƐ ĐŽƐŵĠƟĐŽƐ
ŽĨ <ŶŽǁůĞĚŐĞͿ ŽƌŝĞŶƚĂ Ă ŐĞƐƚĆŽ ĚĞ ƉƌŽũĞƚŽƐ ĐŽŵǀĞŶĚĂƐĚŝƌĞƚĂƐĐŽŶƚĂĐŽŵĚŝĨĞƌĞŶƚĞƐŵſĚƵůŽƐ
ĐŽŶƐŝĚĞƌĂŶĚŽƋƵĞƉƌŽĐĞƐƐŽƐĚĞǀĞŵƐĞƌĞǆĞĐƵƚĂĚŽƐ ĚĞ ƐŽŌǁĂƌĞ ƋƵĞ ĂƚĞŶĚĞŵ ĂŽƐ ŶşǀĞŝƐ ŽƉĞƌĂĐŝŽŶĂů͕
ŶĂƐ ĚŝǀĞƌƐĂƐ ĨĂƐĞƐ ĚŽ ŐĞƌĞŶĐŝĂŵĞŶƚŽ͕ Ă ƐĂďĞƌ͗ ƚĄƟĐŽ Ğ ĞƐƚƌĂƚĠŐŝĐŽ͘ ƉſƐ ĚŝĂŐŶſƐƟĐŽ ƐŝƚƵĂĐŝŽŶĂů͕
ŝŶŝĐŝĂĕĆŽ͕ƉůĂŶĞũĂŵĞŶƚŽ͕ĞǆĞĐƵĕĆŽĞĞŶĐĞƌƌĂŵĞŶƚŽ͘ ǀĞƌŝĮĐŽƵͲƐĞ Ă ƉŽƐƐŝďŝůŝĚĂĚĞ ĚĞ ŵĞůŚŽƌŝĂ ŶĂ
ŵ Ƶŵ ĚĞƚĞƌŵŝŶĂĚŽ ƉƌŽũĞƚŽ͕ ĨŽŝ ĚĞƐĞŶǀŽůǀŝĚŽ ŽƉĞƌĂĕĆŽ Ğ ŶŽ ƐƵƉŽƌƚĞ ĚŽ ƉƌŽĐĞƐƐŽ ΗZĞǀŝƐĆŽ ĚŽ
Ƶŵ ƐŝƐƚĞŵĂ ƐĞŐƵŶĚŽ Ž ŵŽĚĞůŽ ĚĞ ĐŝĐůŽ ĚĞ ǀŝĚĂ ƉůĂŶŽĚĞǀĞŶĚĂƐΗ͕ĞǆŝďŝĚŽŶĂĮŐƵƌĂĂƐĞŐƵŝƌ͘
Ğŵ ĐĂƐĐĂƚĂ͕ ĐƵũĂƐ ĂƟǀŝĚĂĚĞƐ ƐĆŽ ƌĞĂůŝǌĂĚĂƐ
ƐĞƋƵĞŶĐŝĂůŵĞŶƚĞĞƐĞŵƐŽďƌĞƉŽƐŝĕĆŽ͘EĂĂƟǀŝĚĂĚĞ Diretoria de Revisão do
marketing plano de
ĚĞ ŚŽŵŽůŽŐĂĕĆŽ ĚŽ ƐŝƐƚĞŵĂ͕ ăƐ ǀĠƐƉĞƌĂƐ ĚĂ vendas
ĚĂƚĂ ƉůĂŶĞũĂĚĂ ĚĞ ƐƵĂ ŝŵƉůĂŶƚĂĕĆŽ͕ Ƶŵ ƵƐƵĄƌŝŽ
ŝĚĞŶƟĮĐŽƵ Ă ŝŶǀŝĂďŝůŝĚĂĚĞ ĚĞ ƵŵĂ ĨƵŶĐŝŽŶĂůŝĚĂĚĞ Comparação
Departamento
ƚĞƐƚĂĚĂ͕ƉŽŝƐĂůŐƵŶƐƌĞƋƵŝƐŝƚŽƐďĄƐŝĐŽƐŶĆŽŚĂǀŝĂŵ de vendas
com o
previsto
ƐŝĚŽ ĐŽŶƐŝĚĞƌĂĚŽƐ ĚƵƌĂŶƚĞ Ž ůĞǀĂŶƚĂŵĞŶƚŽ ĚŽƐ
ƌĞƋƵŝƐŝƚŽƐ͘ ĂůƚĞƌĂĕĆŽƋƵĞƐĞŵŽƐƚƌŽƵŶĞĐĞƐƐĄƌŝĂ
ĂƚƌĂƐŽƵ Ž ƉƌŽũĞƚŽ Ğŵ ƌĞůĂĕĆŽ ă ůŝŶŚĂ ĚĞ ďĂƐĞ ĚŽ Setor de
ƉůĂŶŽĚŽƉƌŽũĞƚŽ͘ vendas Apuração
das vendas
^ĞŐƵŶĚŽŽWDK<͕ƉŽĚĞͲƐĞĐŽŶƐŝĚĞƌĂƌƋƵĞĂĨĂůŚĂ
ĨŽŝŽƌŝŐŝŶĂĚĂŶĂĨĂƐĞĚĞ
KƐ ĂƚŽƌĞƐ ĞŶǀŽůǀŝĚŽƐ ŶŽ ƉƌŽĐĞƐƐŽ ƐĆŽ Ž ƐĞƚŽƌ ĚĞ
A ŝŶŝĐŝĂĕĆŽŽƵƉůĂŶĞũĂŵĞŶƚŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ ǀĞŶĚĂƐ͕ Ž ĚĞƉĂƌƚĂŵĞŶƚŽ ĚĞ ǀĞŶĚĂƐ Ğ Ă ĚŝƌĞƚŽƌŝĂ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽƚĞŵƉŽ͘ ĚĞ ŵĂƌŬĞƟŶŐ͘ /ŶŝĐŝĂůŵĞŶƚĞ͕ Ž ƐĞƚŽƌ ĚĞ ǀĞŶĚĂƐ
B ƉůĂŶĞũĂŵĞŶƚŽŽƵĞǆĞĐƵĕĆŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ ĨĂǌ Ă ĂƉƵƌĂĕĆŽ ĚĂƐ ǀĞŶĚĂƐ ŶŽ ƉĞƌşŽĚŽ͘ Žŵ ďĂƐĞ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽƚĞŵƉŽ͘ ŶĞƐƐĂ ŝŶĨŽƌŵĂĕĆŽ͕ Ž ĚĞƉĂƌƚĂŵĞŶƚŽ ĚĞ ǀĞŶĚĂƐ
C ĞǆĞĐƵĕĆŽŽƵĞŶĐĞƌƌĂŵĞŶƚŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ ĨĂǌ Ă ĐŽŵƉĂƌĂĕĆŽ ĞŶƚƌĞ ĂƐ ǀĞŶĚĂƐ ƌĞĂůŝǌĂĚĂƐ Ğ ĂƐ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽƚĞŵƉŽ͘ ƉƌĞǀŝƐƚĂƐ͘WŽƌĮŵ͕ĂĚŝƌĞƚŽƌŝĂĚĞŵĂƌŬĞƟŶŐ͕ďĂƐĞĂĚĂ
ŶĞƐƐĂĐŽŵƉĂƌĂĕĆŽ͕ƌĞĂůŝǌĂŽƉůĂŶŽĚĞǀĞŶĚĂƐ͘
D ŝŶŝĐŝĂĕĆŽŽƵĞŶĐĞƌƌĂŵĞŶƚŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽĞƐĐŽƉŽ͘ EĞƐƐĂ ƐŝƚƵĂĕĆŽ͕ ĐĂƐŽ ƐĞ ĚĞĐŝĚĂ ŝŵƉůĞŵĞŶƚĂƌ
E ƉůĂŶĞũĂŵĞŶƚŽŽƵĞǆĞĐƵĕĆŽ͕ĞŵƵŵƉƌŽĐĞƐƐŽĚĂ Ă ƚĞĐŶŽůŽŐŝĂ WD^ ;Business Process
ĄƌĞĂĚĞĐŽŶŚĞĐŝŵĞŶƚŽŐĞƐƚĆŽĚŽĞƐĐŽƉŽ͘ Management SystemͿ͕ Ž ŝŵƉĂĐƚŽ ĚĞĐŽƌƌĞŶƚĞ
ƌĞĂůŝǀƌĞ ĚĞƐƐĂŝŵƉůĞŵĞŶƚĂĕĆŽƐĞƌĄ
A ƌ ĞĚƵĕĆŽĚŽƚĞŵƉŽĚĞĞŶǀŝŽĞƌĞĐĞďŝŵĞŶƚŽĚŽƐ
ĚĂĚŽƐĞŶƚƌĞŽƐŶşǀĞŝƐŽƌŐĂŶŝǌĂĐŝŽŶĂŝƐ͘
B ƌĞĚƵĕĆŽ ĚĞ ĚĞƐƉĞƐĂƐ ĚĞ ǀĞŶĚĂƐ ĐŽŵŽ
ĚĞĐŽƌƌġŶĐŝĂĚĂŵĞůŚŽƌŝĂĚŽƉƌŽĐĞƐƐŽ͘
C ƌĞĚƵĕĆŽ ŶĂ ƋƵĂŶƟĚĂĚĞ ĚĞ ŵſĚƵůŽƐ
ŝŶĚĞƉĞŶĚĞŶƚĞƐ ŶĞĐĞƐƐĄƌŝŽƐ ƉĂƌĂ ŽƉĞƌĂƌ Ž
ƐŝƐƚĞŵĂ͘
D ŵĂŝŽƌ ƉƌĞĐŝƐĆŽ ŶĂ ƉƌĞǀŝƐĆŽ ĚĞ ǀĞŶĚĂƐ ĐŽŵŽ
E ŵĂŝŽƌ ƉƌĞĐŝƐĆŽ ŶŽ ƉůĂŶŽ ĚĞ ǀĞŶĚĂƐ ĐŽŵŽ
SISTEMAS DE INFORMAÇÃO ϯϭ
*R40201732*
WĂƌĂ ŐĂƌĂŶƟƌ Ă ƋƵĂůŝĚĂĚĞ ŶŽ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ĐůŽƵĚ ĐŽŵƉƵƟŶŐ ;ĐŽŵƉƵƚĂĕĆŽ Ğŵ ŶƵǀĞŵͿ ƚĞŵ
ƐŽŌǁĂƌĞ Ġ ŝŶĚŝƐƉĞŶƐĄǀĞů ĚĞĮŶŝƌ ƉƌŽĐĞƐƐŽƐ ƉĂƌĂ Ž ŽďũĞƟǀŽ ĚĞ ĨŽƌŶĞĐĞƌ ƌĞĐƵƌƐŽƐ ĚĞ ŚĂƌĚǁĂƌĞ e
ŐĞƌĞŶĐŝĂƌ ŵƵĚĂŶĕĂƐ ŶŽ ĞƐĐŽƉŽ ĚŽ ƉƌŽĚƵƚŽ Ğ ƐŽŌǁĂƌĞ ƐŽď ĚĞŵĂŶĚĂ Ă ƉĂƌƟƌ ĚĞ ƐĞƌǀŝĚŽƌĞƐ
ĐŽŶĮŐƵƌĂĕƁĞƐ ĚŽ ƐŽŌǁĂƌĞ Ğŵ ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ͘ ŝŶƚĞƌůŝŐĂĚŽƐ ƉĞůĂ ŝŶƚĞƌŶĞƚ͕ ƐĞŐƵŝŶĚŽ Ž ƉƌŝŶĐşƉŝŽ
ƐƐĞƐ ƉƌŽĐĞƐƐŽƐ ŝŶĐůƵĞŵ ĂƟǀŝĚĂĚĞƐ ĚĞ ƉůĂŶĞũĂŵĞŶƚŽ͕ ĚĂ ĐŽŵƉƵƚĂĕĆŽ Ğŵ grid ;ŐƌĂĚĞͿ͘ hŵĂ ĂƌƋƵŝƚĞƚƵƌĂ
ǀĂůŝĚĂĕĆŽ͕ǀĞƌŝĮĐĂĕĆŽĞŐĞƌĞŶĐŝĂŵĞŶƚŽĚĞǀĞƌƐƁĞƐ em gridĠĚĞƐĐƌŝƚĂƉŽƌŵĞŝŽĚĂƐƋƵĂƚƌŽĐĂŵĂĚĂƐĂ
;ŵƵĚĂŶĕĂƐŽƵreleasesͿ͘ ƐĞŐƵŝƌ͘
ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞ ͻ ZĞĚĞ͗ĞǆĞĐƵƚĂĂĐŽŵƵŶŝĐĂĕĆŽĞƐĞƵƟůŝǌĂĚĂ
ĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘ ƉĂƌƚĞİƐŝĐĂ͖
/͘ KŐĞƌĞŶĐŝĂŵĞŶƚŽĚĞŵƵĚĂŶĕĂƐĂĐŽŵƉĂŶŚĂ ͻ ZĞĐƵƌƐŽƐ͗ ĨŽƌŵĂĚĂ ƉĞůŽƐ ƐĞƌǀŝĚŽƌĞƐ ĚĞ
Ă ƐŽůŝĐŝƚĂĕĆŽ ĚĞ ĂůƚĞƌĂĕƁĞƐ ŶŽ ƐŽŌǁĂƌĞ͕ ĂƌŵĂǌĞŶĂŵĞŶƚŽĞͬŽƵƉƌŽĐĞƐƐĂŵĞŶƚŽ͖
ĚĞĮŶĞ ŽƐ ĐƵƐƚŽƐ͕ ƐĞƵƐ ŝŵƉĂĐƚŽƐ Ğ ƋƵĂŶĚŽ ͻ DŝĚĚůĞǁĂƌĞ͗ ĨŽƌŵĂĚĂ ƉĞůŽ ƐŽŌǁĂƌĞ
ĞƐƚĂƐĚĞǀĞŵƐĞƌŝŵƉůĞŵĞŶƚĂĚĂƐ͘ ƌĞƐƉŽŶƐĄǀĞůƉĞůĂƚƌŽĐĂĚĞŝŶĨŽƌŵĂĕƁĞƐ͖
//͘ ƌĞǀŝƐĆŽ ĚŽƐ ĂƌƚĞĨĂƚŽƐ ĚĞ ƐŽŌǁĂƌĞ ƚĞŵ ͻ &ĞƌƌĂŵĞŶƚĂƐ Ğ ĂƉůŝĐĂĕƁĞƐ͗ ƌĞƉƌĞƐĞŶƚĂĚĂ
ƉŽƌ ŽďũĞƟǀŽ ĂƌŵĂǌĞŶĂƌ Ă ĚŽĐƵŵĞŶƚĂĕĆŽ ƉĞůŽƐĂƉůŝĐĂƟǀŽƐ͘
ĞŵƵŵƌĞƉŽƐŝƚſƌŝŽĐĞŶƚƌĂů͘
Ğ ĂĐŽƌĚŽ ĐŽŵ Ž ƚĞǆƚŽ͕ ĂǀĂůŝĞ ĂƐ ĂĮƌŵĂĕƁĞƐ Ă
///͘ ǀĞƌŝĮĐĂĕĆŽĚĞƐŽŌǁĂƌĞƚĞŵŽŽďũĞƟǀŽĚĞ ƐĞŐƵŝƌ͘
ĐŽŶƚƌŽůĞĚĞǀĞƌƐƁĞƐĚĂĚŽĐƵŵĞŶƚĂĕĆŽ͘
/s͘ ǀĂůŝĚĂĕĆŽĚĞƐŽŌǁĂƌĞƚĞŵŽŽďũĞƟǀŽĚĞ /͘ ĐĂŵĂĚĂ ĚĞ ĨĞƌƌĂŵĞŶƚĂƐ Ğ ĂƉůŝĐĂĕƁĞƐ Ġ
ŐĂƌĂŶƟƌƋƵĞĂƐŶĞĐĞƐƐŝĚĂĚĞƐĞĞǆƉĞĐƚĂƟǀĂƐ ƌĞƐƉŽŶƐĄǀĞůƉĞůĂŶĞŐŽĐŝĂĕĆŽĚĂƐƚƌĂŶƐĂĕƁĞƐ
ĚŽĐůŝĞŶƚĞƐĞũĂŵĂƚĞŶĚŝĚĂƐ͘ ĚĞĚĂĚŽƐŶŽgrid.
V. KŐĞƌĞŶĐŝĂŵĞŶƚŽĚĞĐŽŶĮŐƵƌĂĕĆŽĐŽŶƚƌŽůĂ //͘ ĐĂŵĂĚĂ ŵŝĚĚůĞǁĂƌĞ Ġ ƌĞƐƉŽŶƐĄǀĞů ƉĞůĂ
Ă ĞĚŝĕĆŽ ƐŝŵƵůƚąŶĞĂ ĚŽƐ ĂƌƚĞĨĂƚŽƐ ĚŽ ŝŶƚĞƌĐŽŶĞĐƟǀŝĚĂĚĞ Ğ ĐŽŵƵŶŝĐĂĕĆŽ ĞŶƚƌĞ ŽƐ
ƐŽŌǁĂƌĞ͕ ŵĂŶƚĠŵ Ž ĐŽŶƚƌŽůĞ ĚĂƐ ǀĞƌƐƁĞƐ ŵĞŵďƌŽƐĚŽgrid.
ĚŽ ƐŽŌǁĂƌĞ Ğ ƌĞĐŽŵĞŶĚĂ Ă ĂƵĚŝƚŽƌŝĂ ĚĂƐ ///͘ ĐĂŵĂĚĂ ĚĞ ƌĞĚĞ Ġ ƌĞƉŽŶƐĄǀĞů ƉĞůĂ
ĐŽŶĮŐƵƌĂĕƁĞƐ͘ ĐŽŶĐĞĐƟǀŝĚĂĚĞĞŶƚƌĞŽƐĚŝĨĞƌĞŶƚĞƐŵĞŵďƌŽƐ
ĚŽgrid.
/s͘ ĐĂŵĂĚĂ ĚĞ ƌĞĐƵƌƐŽƐ Ġ ƌĞƐƉŽŶƐĄǀĞů ƉĞůĂ
A /͕//Ğ///͘ ƐĞŐƵƌĂŶĕĂĚŽƐĚĂĚŽƐŶĂƐĂƉůŝĐĂĕƁĞƐĚŽgrid.
B /͕//Ğ/s͘ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
C /͕/sĞs͘
A /Ğ//͘
D //͕///Ğs͘
B //Ğ///͘
E ///͕/sĞs͘
C ///Ğ/s͘
ƌĞĂůŝǀƌĞ D /͕//Ğ/s͘
E /͕///Ğ/s͘
ƌĞĂůŝǀƌĞ
ϯϮ SISTEMAS DE INFORMAÇÃO
*R40201733*
QUESTÃO 32
ůĞŝ^ĂƌďĂŶĞƐͲKǆůĞǇ;^KyͿ͕ƉƵďůŝĐĂĚĂĞŵĂŐŽƐƚŽĚĞϮϬϬϮ͕ĂƉſƐĞƐĐąŶĚĂůŽƐĮŶĂŶĐĞŝƌŽƐĂĐŽŶƚĞĐŝĚŽƐĞŵ
ĐŽŵƉĂŶŚŝĂƐĂŵĞƌŝĐĂŶĂƐĂďĞƌƚĂƐŶŽƐƐƚĂĚŽƐhŶŝĚŽƐ͕ŽďũĞƟǀĂƉƌŽƚĞŐĞƌŽƐŝŶǀĞƐƟĚŽƌĞƐ͕ŶŽŵĞƌĐĂĚŽĚĞ
ĐĂƉŝƚĂů ĂŵĞƌŝĐĂŶŽ͕ ĚĞ ĨƌĂƵĚĞƐ ĐŽŶƚĄďĞŝƐ Ğ ĮŶĂŶĐĞŝƌĂƐ͘ ŶƚƌĞ ŽƐ ĚŝǀĞƌƐŽƐ ĐŽŶƚƌŽůĞƐ ƋƵĞ ĞƐƐĂ ůĞŝ ƌĞŐƵůĂ͕
ĚĞƐƚĂĐĂŵͲƐĞĂƋƵĞůĞƐƋƵĞĚĞǀĞŵŐĂƌĂŶƟƌĂŝŶƚĞŐƌŝĚĂĚĞĚĞŝŶĨŽƌŵĂĕƁĞƐĐŽŶƚĄďĞŝƐĞĮŶĂŶĐĞŝƌĂƐ͘dĂůĐƌŝƐĞ
ĚĞƐƉĞƌƚŽƵĂŝŵƉŽƌƚąŶĐŝĂĚĂƚĞŵĄƟĐĂ'ŽǀĞƌŶĂŶĕĂĚĞdĞĐŶŽůŽŐŝĂĚĂ/ŶĨŽƌŵĂĕĆŽ;d/ͿƉĂƌĂĂƐŽƌŐĂŶŝǌĂĕƁĞƐ͕
ĚĞŵŽĚŽĂƐĞƌĞŵĐŽŶƐŝĚĞƌĂĚŽƐƌĞƋƵŝƐŝƚŽƐůĞŐĂŝƐĂƚƌŽĐĂĚĞŝŶĨŽƌŵĂĕƁĞƐĞŶƚƌĞƉĂƌĐĞŝƌŽƐĞƐƚƌĂƚĠŐŝĐŽƐĚĂƐ
ŽƌŐĂŶŝǌĂĕƁĞƐĞĂĨŽƌŵĂůŝǌĂĕĆŽĚĞƵŵĂƉŽůşƟĐĂĚĞƐĞŐƵƌĂŶĕĂĚĂŝŶĨŽƌŵĂĕĆŽ͕ĞŶƚƌĞŽƵƚƌŽƐ͘ĞƐƚĂĨŽƌŵĂ͕
ĐĂďĞ ĚĞƐƚĂĐĂƌ ƋƵĞ Ž ŽďũĞƟǀŽ ĚĂ 'ŽǀĞƌŶĂŶĕĂ ĚĞ d/ Ğŵ ƵŵĂ ŽƌŐĂŶŝǌĂĕĆŽ Ġ ĂůŝŶŚĂƌ Ă d/ ĂŽƐ ƌĞƋƵŝƐŝƚŽƐ
ĚĞ ŶĞŐſĐŝŽ͕ ĚĞ ŵŽĚŽ Ă ŐĂƌĂŶƟƌ Ă ĐŽŶƟŶƵŝĚĂĚĞ ĚŽƐ ƐĞƌǀŝĕŽƐ ƉƌĞƐƚĂĚŽƐ͕ ďĞŵ ĐŽŵŽ Ă ŵŝŶŝŵŝǌĂĕĆŽ ĚĂ
ĞǆƉŽƐŝĕĆŽĚŽŶĞŐſĐŝŽĂŽƐƌŝƐĐŽƐĚĞd/͘
&ZEE^͕͖͘͘Zh͕s͘͘/ŵƉůĂŶƚĂŶĚŽĂŐŽǀĞƌŶĂŶĕĂĚĞd/͗ĚĂĞƐƚƌĂƚĠŐŝĂăŐĞƐƚĆŽĚŽƐƉƌŽĐĞƐƐŽƐĞƐĞƌǀŝĕŽƐ͘
ZŝŽĚĞ:ĂŶĞŝƌŽ͗ƌĂƐƉŽƌƚ͕ϮϬϭϮ;ĂĚĂƉƚĂĚŽͿ͘
ƌĞƐƉĞŝƚŽĚĞƐƐĞĐŽŶƚĞǆƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
/͘ KĂƚĞŶĚŝŵĞŶƚŽĂŵĂƌĐŽƐĚĞƌĞŐƵůĂĕĆŽ;complianceͿŝŵƉůŝĐĂŵ͕ƉĂƌĂĂĄƌĞĂĚĞd/͕ƋƵĞŽƐƐŝƐƚĞŵĂƐ
ĚĞ ŝŶĨŽƌŵĂĕĆŽ ƚƌĂŶƐĂĐŝŽŶĂŝƐ ĚĞ ƵŵĂ ŽƌŐĂŶŝǌĂĕĆŽ͕ ŐĞƌĂĚŽƌĞƐ ĚĞ ĨĂƚŽƐ ĐŽŶƚĄďĞŝƐ Ğ ĮŶĂŶĐĞŝƌŽƐ͕
ƉŽƐƐŝďŝůŝƚĞŵŽĂĐĞƐƐŽĞĂĞŵŝƐƐĆŽĚĞƌĞůĂƚſƌŝŽƐĚĞƌĞƐƵůƚĂĚŽƐ͘
//͘ ƐĞŐƵƌĂŶĕĂ ĚĂ ŝŶĨŽƌŵĂĕĆŽ ĚĞǀĞ ƐĞƌ ĨŽĐĂĚĂ ƉƌŝŽƌŝƚĂƌŝĂŵĞŶƚĞ ŶĂ ƉƌŽƚĞĕĆŽ ĚĂ ŝŶĨƌĂĞƐƚƌƵƚƵƌĂ ĚĞ
ƐĞƌǀŝĚŽƌĞƐƋƵĞĂƌŵĂǌĞŶĂŵĂƐŝŶĨŽƌŵĂĕƁĞƐƚƌĂŶƐĂĐŝŽŶĂŝƐ͕ĐŽŵŽĐŽŶƚĄďĞŝƐĞĮŶĂŶĐĞŝƌĂƐ͘
///͘ ŝŶƚĞŐƌĂĕĆŽƚĞĐŶŽůſŐŝĐĂĞŶƚƌĞĮůŝĂŝƐĚĞƵŵĂŽƌŐĂŶŝǌĂĕĆŽ͕ŽƵƐĞũĂ͕ĞŶƚƌĞĞůŽƐĚĞƵŵĂĐĂĚĞŝĂĚĞ
ĚŝƐƚƌŝďƵŝĕĆŽ͕ďĞŵĐŽŵŽĂŐĞƐƚĆŽĚĞĐůŝĞŶƚĞƐĂůƚĂŵĞŶƚĞƐŽĮƐƟĐĂĚŽƐ͕ŽƵƐĞũĂ͕ĞŶƚƌĞĞůĞŵĞŶƚŽƐƋƵĞ
ƵůƚƌĂƉĂƐƐĂŵĂƐĨƌŽŶƚĞŝƌĂƐĚĂŽƌŐĂŶŝǌĂĕĆŽ͕ĚĞǀĞŵƐĞƌĐŽŶƐŝĚĞƌĂĚĂƐŶŽŵŽŵĞŶƚŽĚĞƐĞĂůŝŶŚĂƌĂd/
ĂŽƐƌĞƋƵŝƐŝƚŽƐĚĞŶĞŐſĐŝŽ͘
/s͘ ŵ ŐƌĂŶĚĞƐ ŽƌŐĂŶŝǌĂĕƁĞƐ ďƌĂƐŝůĞŝƌĂƐ Ğ ŵƵůƟŶĂĐŝŽŶĂŝƐ͕ Ă ŝŵƉůĞŵĞŶƚĂĕĆŽ ĚĞ ͞ĐĞŶƚƌŽ ĚĞ ƐĞƌǀŝĕŽƐ
ĐŽŵƉĂƌƟůŚĂĚŽƐ͟ǀŝƐĂĐĞŶƚƌĂůŝǌĂƌĚŝǀĞƌƐĂƐĄƌĞĂƐĚĞŶĞŐſĐŝŽ͕ĂƐƐŝŵĐŽŵŽĚĞƚĞƌŵŝŶĂĚĂƐŽƉĞƌĂĕƁĞƐ
ĞͬŽƵƐĞƌǀŝĕŽƐĚĞd/͘
A /Ğ//͘
B /Ğ///͘
C //Ğ/s͘
D /͕///Ğ/s͘
E //͕///Ğ/s͘
ƌĞĂůŝǀƌĞ
SISTEMAS DE INFORMAÇÃO ϯϯ
*R40201734*
QUESTÃO 33 Yh^dKϯϰ
dĞŶĚŽ Ğŵ ǀŝƐƚĂ ƋƵĞ Ă ŝŶĨŽƌŵĂĕĆŽ ĞƐƚĄ ĞŶƚƌĞ ŽƐ EŽ ĐŽŶƚĞǆƚŽ ĚĞ ĂƌƋƵŝƚĞƚƵƌĂ Ğ ŽƌŐĂŶŝǌĂĕĆŽ ĚĞ
ďĞŶƐŵĂŝƐŝŵƉŽƌƚĂŶƚĞƐƉĂƌĂƵŵĂŽƌŐĂŶŝǌĂĕĆŽ͕Ƶŵ ĐŽŵƉƵƚĂĚŽƌĞƐ͕ŽƚĞƌŵŽclusterĠƵƐĂĚŽƉĂƌĂĚĞƐŝŐŶĂƌ
ĚŽƐĨĂƚŽƌĞƐĚĞĐŝƐŝǀŽƐŶĂĚĞĮŶŝĕĆŽĚĞƵŵĂƌĞĚĞĚĞ Ƶŵ ŐƌƵƉŽ ĚĞ ĐŽŵƉƵƚĂĚŽƌĞƐ ŝŶƚĞƌĐŽŶĞĐƚĂĚŽƐ͕
ĐŽŵƉƵƚĂĚŽƌĞƐ Ġ Ă ƐĞŐƵƌĂŶĕĂ ĚĂ ŝŶĨŽƌŵĂĕĆŽ͘ WĂƌĂ ƚƌĂďĂůŚĂŶĚŽ ĐŽŵŽ Ƶŵ ƌĞĐƵƌƐŽ ĚĞ ĐŽŵƉƵƚĂĕĆŽ
ŐĂƌĂŶƟƌƚĂůƐĞŐƵƌĂŶĕĂĞĞǀŝƚĂƌƋƵĂůƋƵĞƌĚĞƐǀŝŽŽƵ ƵŶŝĮĐĂĚŽ͘ĂĚĂĐŽŵƉƵƚĂĚŽƌƉĞƌƚĞŶĐĞŶƚĞĂŽcluster
ĂĕĆŽ ƋƵĞ ƉŽƐƐĂ ŵŽĚŝĮĐĂƌ ĞƐƐĂƐ ŝŶĨŽƌŵĂĕƁĞƐ ƐĞŵ ĠƵƐƵĂůŵĞŶƚĞĚĞŶŽŵŝŶĂĚŽŶſ͘ClustersĐŽƐƚƵŵĂŵ
ĂƵƚŽƌŝǌĂĕĆŽŽƵ͕ĂŝŶĚĂ͕ƉĂƌĂƉƌŽƚĞŐġͲůĂƐĚĞĂƚĂƋƵĞƐ ƐĞƌ ƵƟůŝǌĂĚŽƐ Ğŵ ĂŵďŝĞŶƚĞƐ ĐŽƌƉŽƌĂƟǀŽƐ͕ ƐĞŶĚŽ
ĐŝďĞƌŶĠƟĐŽƐ͕ ƐĆŽ ŶĞĐĞƐƐĄƌŝŽƐ ƉůĂŶĞũĂŵĞŶƚŽƐ Ğ ƉĂƌƟĐƵůĂƌŵĞŶƚĞ ĂĚĞƋƵĂĚŽƐ ƉĂƌĂ ĂƉůŝĐĂĕƁĞƐ
ĞƐƚƌƵƚƵƌĂĕĆŽĚĂƌĞĚĞĞĚĞƐĞƵƐĂĐĞƐƐŽƐ͘ ďĂƐĞĂĚĂƐĞŵƐĞƌǀŝĚŽƌĞƐ͘
&KEd^͕͘WƌĂƟĐĂŶĚŽĂƐĞŐƵƌĂŶĕĂĚĂŝŶĨŽƌŵĂĕĆŽ͘ϭ͘ĞĚ͘ ^d>>/E'^͕t͘ƌƋƵŝƚĞƚƵƌĂĞŽƌŐĂŶŝǌĂĕĆŽĚĞĐŽŵƉƵƚĂĚŽƌĞƐ.
^ĆŽWĂƵůŽ͗Z^WKZd͕ϮϬϬϴ;ĂĚĂƉƚĂĚŽͿ͘ ϴ͘ĞĚ͘^ĆŽWĂƵůŽ͗WƌĞŶƟĐĞ,Ăůů͕ϮϬϭϬ;ĂĚĂƉƚĂĚŽͿ͘
ŽŶƐŝĚĞƌĂŶĚŽŽƚĞǆƚŽ͕ĂǀĂůŝĞĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘ ŽŶƐŝĚĞƌĂŶĚŽĂƐŝŶĨŽƌŵĂĕƁĞƐĂƉƌĞƐĞŶƚĂĚĂƐ͕ĂǀĂůŝĞ
/͘ ƉƌŽƚĞĕĆŽ ĚĂ ŝŶĨŽƌŵĂĕĆŽ Ğŵ ƵŵĂ ĂƐĂĮƌŵĂĕƁĞƐĂƐĞŐƵŝƌ͘
ŽƌŐĂŶŝǌĂĕĆŽ Ġ ĐŽŵƉĞƚġŶĐŝĂ ƌĞƐƚƌŝƚĂ ă /͘ hŵĂĨĂůŚĂĞŵƵŵŶſĚĞƵŵclusterŝŵƉůŝĐĂ
ĄƌĞĂ ĚĞ ƚĞĐŶŽůŽŐŝĂ͕ ƋƵĞ ĂƐƐƵŵĞ ƚŽƚĂů ĞŵƉĞƌĚĂƚŽƚĂůĚĞƐĞƌǀŝĕŽ͘
ƌĞƐƉŽŶƐĂďŝůŝĚĂĚĞƐŽďƌĞƐƵĂƐĞŐƵƌĂŶĕĂ͘ //͘ ŝŶƚĞƌůŝŐĂĕĆŽ ĞŶƚƌĞ ŽƐ ŶſƐ ĚĞ Ƶŵ cluster
//͘ ƉƌŽƚĞĕĆŽ ĚĂ ŝŶĨŽƌŵĂĕĆŽ ĞǆŝŐĞ ƉŽƐƚƵƌĂ Ğ ƌĞĂůŝǌĂͲƐĞ ƉŽƌ ŵĞŝŽ ĚĞ Ƶŵ ďĂƌƌĂŵĞŶƚŽ ĚĞ
ĐŽŵƉƌŽŵĞƟŵĞŶƚŽ ĚŽƐ ĞŶǀŽůǀŝĚŽƐ ŶĂ ƐƵĂ ĐŽŶƚƌŽůĞ͘
ĞǆĞĐƵĕĆŽ͕ ƉŽƌƚĂŶƚŽ͕ ĚĞǀĞ ƐĞƌ ƚƌĂƚĂĚĂ ĚĞ ///͘ ĞƐĐĂůĂďŝůŝĚĂĚĞ ĚĞ Ƶŵ cluster Ġ ŵĂŝŽƌ ĚŽ
ĨŽƌŵĂƉƌŽĮƐƐŝŽŶĂů͘ ƋƵĞ Ă ĚĞ Ƶŵ ƉƌŽĐĞƐƐĂĚŽƌ ĐŽŵ ŵƷůƟƉůŽƐ
///͘ ƉƌĞƐĞŶĕĂ ĚĞ ĨƵŶĐŝŽŶĄƌŝŽƐ ĠƟĐŽƐ ŶĂ ŶƷĐůĞŽƐ͘
ĞŵƉƌĞƐĂ ĞůŝŵŝŶĂ Ă ŶĞĐĞƐƐŝĚĂĚĞ ĚĞ /s͘ ƌĞůĂĕĆŽĐƵƐƚŽͬĚĞƐĞŵƉĞŶŚŽĚĞƵŵcluster
ŝŶǀĞƐƟŵĞŶƚŽƐ ŶĂ ĄƌĞĂ ĚĞ ƐĞŐƵƌĂŶĕĂ ĚĂ ĠŵĞůŚŽƌĚŽƋƵĞĂĚĞƵŵĂƷŶŝĐĂŵĄƋƵŝŶĂĚĞ
ŝŶĨŽƌŵĂĕĆŽ͘ ŐƌĂŶĚĞƉŽƌƚĞ͘
/s͘ KƐ ĂƚĂƋƵĞƐ ĐŝďĞƌŶĠƟĐŽƐ ƐĆŽ ĐĂĚĂ ĚŝĂ ĐŽƌƌĞƚŽĂƉĞŶĂƐŽƋƵĞƐĞĂĮƌŵĂĞŵ
ŵĂŝƐ ĨƌĞƋƵĞŶƚĞƐ͕ ƉŽƌ ŝƐƐŽ͕ Ă ƐĞŐƵƌĂŶĕĂ ĚĂ
ŝŶĨŽƌŵĂĕĆŽĚĞǀĞƐĞƌĐŽŶƐŝĚĞƌĂĚĂĞƐƐĞŶĐŝĂů͘ A /Ğ///͘
ĐŽƌƌĞƚŽŽƋƵĞƐĞĂĮƌŵĂĞŵ B //Ğ/s͘
C ///Ğ/s͘
D /͕//Ğ///͘
B /Ğ///͕ĂƉĞŶĂƐ͘
E /͕//Ğ/s͘
C //Ğ/s͕ĂƉĞŶĂƐ͘
D /͕///Ğ/s͕ĂƉĞŶĂƐ͘ ƌĞĂůŝǀƌĞ
E /͕//͕///Ğ/s͘
ƌĞĂůŝǀƌĞ
ϯϰ SISTEMAS DE INFORMAÇÃO
*R40201735*
Yh^dKϯϱ
KĐŽŽƌĚĞŶĂĚŽƌŐĞƌĂůĚĞƵŵĐŽŵŝƚġŽůşŵƉŝĐŽƐŽůŝĐŝƚŽƵĂŝŵƉůĞŵĞŶƚĂĕĆŽĚĞƵŵĂƉůŝĐĂƟǀŽƋƵĞƉĞƌŵŝƚĂŽ
ƌĞŐŝƐƚƌŽĚŽƐƌĞĐŽƌĚĞƐĚŽƐĂƚůĞƚĂƐăŵĞĚŝĚĂƋƵĞĨŽƌĞŵƐĞŶĚŽƋƵĞďƌĂĚŽƐ͕ŵĂŶƚĞŶĚŽĂŽƌĚĞŵĐƌŽŶŽůſŐŝĐĂ
ĚŽƐĂĐŽŶƚĞĐŝŵĞŶƚŽƐ͕ĞƉŽƐƐŝďŝůŝƚĂŶĚŽĂůĞŝƚƵƌĂĚŽƐĚĂĚŽƐĂƉĂƌƟƌĚŽƐŵĂŝƐƌĞĐĞŶƚĞƐ͘
ŽŶƐŝĚĞƌĂŶĚŽ ŽƐ ƌĞƋƵŝƐŝƚŽƐ ĚŽ ĂƉůŝĐĂƟǀŽ͕ Ă ĞƐƚƌƵƚƵƌĂ ĚĞ ĚĂĚŽƐ ŵĂŝƐ ĂĚĞƋƵĂĚĂ ƉĂƌĂ Ă ƐŽůƵĕĆŽ Ă ƐĞƌ
ŝŵƉůĞŵĞŶƚĂĚĂĠ
A Ž
ĚĞƋƵĞ͗ ƟƉŽ ĞƐƉĞĐŝĂů ĚĞ ůŝƐƚĂ ĞŶĐĂĚĞĂĚĂ͕ ƋƵĞ ƉĞƌŵŝƚĞ Ă ŝŶƐĞƌĕĆŽ Ğ Ă ƌĞŵŽĕĆŽ Ğŵ ƋƵĂůƋƵĞƌ ĚĂƐ
ĚƵĂƐĞǆƚƌĞŵŝĚĂĚĞƐĚĂĮůĂĞƋƵĞĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞĚŽŝƐĂƉŽŶƚĂĚŽƌĞƐ͕
ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽƐŶſƐƉƌſǆŝŵŽĞĂŶƚĞƌŝŽƌ͘
B Ă ĮůĂ͗ƟƉŽĞƐƉĞĐŝĂůĚĞůŝƐƚĂĞŶĐĂĚĞĂĚĂ͕ƚĂůƋƵĞŽƉƌŝŵĞŝƌŽŽďũĞƚŽĂƐĞƌŝŶƐĞƌŝĚŽŶĂĮůĂĠŽƉƌŝŵĞŝƌŽĂƐĞƌ
ůŝĚŽ͖ŶĞƐƐĞŵĞĐĂŶŝƐŵŽ͕ĐŽŶŚĞĐŝĚŽĐŽŵŽĞƐƚƌƵƚƵƌĂ&/&K;First In – First OutͿ͕ĂŝŶƐĞƌĕĆŽĞĂƌĞŵŽĕĆŽ
ƐĆŽĨĞŝƚĂƐĞŵĞǆƚƌĞŵŝĚĂĚĞƐĐŽŶƚƌĄƌŝĂƐĞĂĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞ
ƵŵĂƉŽŶƚĂĚŽƌ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽƉƌſǆŝŵŽŶſ͘
C Ă ƉŝůŚĂ͗ƟƉŽĞƐƉĞĐŝĂůĚĞůŝƐƚĂĞŶĐĂĚĞĂĚĂ͕ŶĂƋƵĂůŽƷůƟŵŽŽďũĞƚŽĂƐĞƌŝŶƐĞƌŝĚŽŶĂĮůĂĠŽƉƌŝŵĞŝƌŽĂ
ƐĞƌůŝĚŽ͖ŶĞƐƐĞŵĞĐĂŶŝƐŵŽ͕ĐŽŶŚĞĐŝĚŽĐŽŵŽĞƐƚƌƵƚƵƌĂ>/&K;>ĂƐƚ/Ŷʹ&ŝƌƐƚKƵƚͿ͕ĂŝŶƐĞƌĕĆŽĞĂƌĞŵŽĕĆŽ
ƐĆŽĨĞŝƚĂƐŶĂŵĞƐŵĂĞǆƚƌĞŵŝĚĂĚĞĞĂĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞƵŵ
ĂƉŽŶƚĂĚŽƌƉĂƌĂŽƉƌſǆŝŵŽŶſ͘
D Ă ĮůĂŝŶǀĞƌƟĚĂ͗ƟƉŽĞƐƉĞĐŝĂůĚĞůŝƐƚĂĞŶĐĂĚĞĂĚĂ͕ƚĂůƋƵĞŽƉƌŝŵĞŝƌŽŽďũĞƚŽĂƐĞƌŝŶƐĞƌŝĚŽŶĂĮůĂĠŽ
ƉƌŝŵĞŝƌŽĂƐĞƌůŝĚŽ͖ŶĞƐƐĞŵĞĐĂŶŝƐŵŽ͕ĐŽŶŚĞĐŝĚŽĐŽŵŽĞƐƚƌƵƚƵƌĂ&/&K;First In – First OutͿ͕ĂŝŶƐĞƌĕĆŽĞ
ĂƌĞŵŽĕĆŽƐĆŽĨĞŝƚĂƐĞŵĞǆƚƌĞŵŝĚĂĚĞƐĐŽŶƚƌĄƌŝĂƐĞĂĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ
;ƌĞĐŽƌĚĞͿĞƵŵĂƉŽŶƚĂĚŽƌ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽŶſĂŶƚĞƌŝŽƌ͘
E Ă ůŝƐƚĂ ĐŝƌĐƵůĂƌ͗ ƟƉŽ ĞƐƉĞĐŝĂů ĚĞ ůŝƐƚĂ ĞŶĐĂĚĞĂĚĂ͕ ŶĂ ƋƵĂů Ž ƷůƟŵŽ ĞůĞŵĞŶƚŽ ƚĞŵ ĐŽŵŽ ƉƌſǆŝŵŽ Ž
ƉƌŝŵĞŝƌŽĞůĞŵĞŶƚŽĚĂůŝƐƚĂ͕ĨŽƌŵĂŶĚŽƵŵĐŝĐůŽ͕ŶĆŽŚĂǀĞŶĚŽĚŝĨĞƌĞŶĕĂĞŶƚƌĞƉƌŝŵĞŝƌŽĞƷůƟŵŽ͕ĞĂ
ĞƐƚƌƵƚƵƌĂĚĞǀĞƉŽƐƐƵŝƌƵŵŶſĐŽŵĂŝŶĨŽƌŵĂĕĆŽ;ƌĞĐŽƌĚĞͿĞƵŵĂƉŽŶƚĂĚŽƌ͕ƌĞƐƉĞĐƟǀĂŵĞŶƚĞ͕ƉĂƌĂŽ
ƉƌſǆŝŵŽŶſ͘
ƌĞĂůŝǀƌĞ
SISTEMAS DE INFORMAÇÃO ϯϱ
*R40201736*
QUESTIONÁRIO DE PERCEPÇÃO DA PROVA
As questões abaixo visam levantar sua opinião sobre a qualidade e a adequação da prova que você acabou de realizar.
CARTÃO-RESPOSTA.
As informações/instruções fornecidas para a resolução

Formação Geral?
A Muito fácil. A Sim, até excessivas.
B Fácil. B Sim, em todas elas.
C Médio. C Sim, na maioria delas.
D D Sim, somente em algumas.
E E Não, em nenhuma delas.
Você se deparou com alguma ĚŝĮculdade ao responder

à prova. Qual?
A Muito fácil. A Desconhecimento do conteúdo.
B Fácil. B Forma diferente de abordagem do conteúdo.
C Médio. C
D D
E E
à prova.
Considerando a extensão da prova, em relação ao tempo

total, você considera que a prova foi
A muito longa. você percebeu que
B longa. A não estudou ainda a maioria desses conteúdos.
C adequada. B estudou alguns desses conteúdos, mas não os aprendeu.
D curta. C estudou a maioria desses conteúdos, mas não os aprendeu.
E muito curta. D estudou e aprendeu muitos desses conteúdos.
E estudou e aprendeu todos esses conteúdos.
Os enunciados das questões da prova na parte de

Qual foi o tempo gasto por você para concluir a prova?
A Sim, todos. A Menos de uma hora.
B Sim, a maioria. B Entre uma e duas horas.
C Apenas cerca da metade. C Entre duas e três horas.
D D Entre três e quatro horas.
E Não, nenhum. E Quatro horas, e não consegui terminar.
Os enunciados das questões da prova na parte de
A Sim, todos.
B Sim, a maioria.
C Apenas cerca da metade.
D
E Não, nenhum.
ϯϲ SISTEMAS DE INFORMAÇÃO
*R40201737*
ƌĞĂůŝǀƌĞ
SISTEMAS DE INFORMAÇÃO ϯϳ
*R40201738*
ƌĞĂůŝǀƌĞ
ϯϴ SISTEMAS DE INFORMAÇÃO
*R40201739*
ƌĞĂůŝǀƌĞ
SISTEMAS DE INFORMAÇÃO ϯϵ
*R40201740*
40

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Coordenação administrativa e serviços de apoio

Frequência mensal de defeitos do aplicativo desenvolvido no projeto

hŵĂĞŵƉƌĞƐĂŝŶŝĐŝŽƵƵŵƉƌŽũĞƚŽƉĂƌĂŝŵƉůĂŶƚĂĕĆŽ ƚĞŽƌŝĂ ĚŽƐ ŐƌĂĨŽƐ ĞƐƚƵĚĂ ĂƐ ƌĞůĂĕƁĞƐ ĞŶƚƌĞ

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Empresa que precisa do transporte Aplicativo Transportador

Informar origem, destino Verificar veículos

Verificar rota e Verificar tipo de veículo

ponto de decisão 2 ponto de decisão 3

[rota ou destino [tipo de veículo é

Preparar a carga Informar dados do caminhão, valor

SELECT * FROM Tabela1;

SELECT * FROM Tabela1 t1;

SELECT * FROM Tabela1 t1;

A SELECT * FROM Tabela1 t1 JOIN Tabela2 t2 ON t1.id = t2.fk;

7 2 ŽŶƐŝĚĞƌĂŶĚŽ ĂƐ ŝŶĨŽƌŵĂĕƁĞƐ ĂƉƌĞƐĞŶƚĂĚĂƐ͕

KƌĚĞŵĚĞƉƌĞĐĞĚġŶĐŝĂ ŽŶƐŝĚĞƌĂŶĚŽ Ž ĚĞƐĞŶǀŽůǀŝŵĞŶƚŽ ĚĞ ƐŽŌǁĂƌĞ Ğ Ă

As informações/instruções fornecidas para a resolução

Você se deparou com alguma ĚŝĮculdade ao responder

Considerando a extensão da prova, em relação ao tempo

Os enunciados das questões da prova na parte de

Os enunciados das questões da prova na parte de

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