Endura™ Utilities

Installation/Operation

Video Security System C1672M (7/05)

Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Installing the Endura Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Logging In to User Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Closing Endura Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System Manager Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System Manager Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Logging In to Administrator Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Logging Out of Administrator Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

System Attributes Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Group Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Backup/Restore Device Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
System Attributes Pop-Up Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Software Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Add. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Remove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Devices Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Locating Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the View Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Finding a Specific Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Device Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Device Properties Subtab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
XML Subtab (Device Description Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Software Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Modules Subtab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
XML Subtab (Software Information Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Video Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Devices Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Groups and Locations Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Using the Camera Group Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Open or Close a Camera Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Display Camera Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Regrouping Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Groups and Locations Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Adding a New Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Renaming a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Removing a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Using the Details Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Assigning Camera Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Camera Group Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

System Report Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

UPnP Search Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
SM Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Copying a Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Exporting a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Preferences Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Search Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Local User Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
About Endura Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

C1672M (7/05) 3
List of Illustrations
1 Welcome Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2 License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3 Installation Folder Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4 Installation Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
5 Installation Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
6 User Mode Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
7 Endura Utilities Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
8 Closing Endura Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
9 Systemwide Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
10 SM5000 IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
11 Search Type Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
12 Search Progress Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
13 Starting the System Manager Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
14 System Manager Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
15 SM5000 Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
16 Administrator Mode Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
17 Administrator Mode Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
18 System Attributes Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
19 System Attributes Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
20 Software Packages Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
21 Open Software Package Source File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
22 Newer Software Package Already Loaded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
23 Devices Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
24 Devices Tab Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
25 Using the View Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
26 Locating a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
27 Device Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
28 Device Properties Subtab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
29 XML Subtab (Device Description Tab) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
30 Software Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
31 Modules Subtab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
32 XML Subtab (Software Information Tab) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
33 Video Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
34 Devices Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
35 Groups and Locations Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
36 Groups and Locations Pop-Up Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
37 Sample UPnP Search Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
38 Sample SM Database Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
39 Save As Dialog (HTML Format). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
40 Preferences Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
41 Changing the User Mode Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

4 C1672M (7/05)
Introduction
The Endura™ Utilities software provides access to advanced configuration and troubleshooting options. This application helps you fine-tune your
devices and network. The Endura Utilities software supports the following functions:
• Checking overall system attributes
• Updating device software
• Checking device status
• Identifying devices
• Adding and removing devices
• Viewing devices by groups
• Generating reports
• Setting up system preferences

WARNING: To use the Endura Utilities, you should have both Endura certification and network administration skills.

Installing the Endura Utilities

SYSTEM REQUIREMENTS
Before installing the Endura Utilities software, make sure the computer meets or exceeds the following minimum system requirements:
• Pentium® III or equivalent processor, 800 MHz, 128 MB RAM (256 MB recommended)
• Windows® 2000 SP2 or higher, or Windows XP
• Display resolution of 800 x 600 (1024 x 768 is recommended), 32-bit color
• Ethernet network card (10/100 or better)

NOTE: The Endura Utilities software is not designed for actual Endura operation.

INSTALLATION
To install the Endura Utilities:

1. Close all open programs.

2. Insert the supplied software CD. If the Setup.exe program does not start automatically, access the CD from the Start menu and run the
Setup.exe program. The Welcome dialog box appears.

Figure 1. Welcome Dialog Box

C1672M (7/05) 5
 3. Click the Next button to display the License Agreement dialog box.

Figure 2. License Agreement

4. Read through the license agreement.

• If you agree with the terms and conditions of the agreement, click the I Agree button. The Choose Install Location dialog box appears.
• If you do not agree with the terms and conditions of the agreement, click the Cancel button. The Endura Utilities Setup program closes.

Figure 3. Installation Folder Location

5. The default installation folder is Endura Utilities. To install the software to a different folder, either enter the folder with its complete path
or use the Browse button to create or locate the installation folder.

6 C1672M (7/05)
 6. Click the Install button to install the Endura Utilities software onto your hard drive. The Installing dialog box shows installation progress.

Figure 4. Installation Status

7. As soon as the installation is complete, a dialog box appears, stating that the Endura Utilities software has been installed.

Figure 5. Installation Complete

8. Click the Finish button. The Endura Utilities installation program closes.

C1672M (7/05) 7
Getting Started
The Endura Utilities software offers two modes:
• User Mode: This is the default mode when you start the Endura Utilities. Use this mode to view system and registration information for
various Endura devices.
• Administrator Mode: This is equivalent to the Administrator mode for the Endura network, as accessed from the WS5050 workstation.
Use this mode to access the administrator information on the SM5000. You can both view and maintain system and registration
information for various Endura devices.

You must log in to each mode separately.

LOGGING IN TO USER MODE

To log in to User Mode:

1. Select the Endura Utilities option from the Start menu.

2. The Endura Login dialog box appears. Administrator is the user name.

Figure 6. User Mode Login

3. Enter your password. The default is configapp. This can be changed on the Preferences tab (refer to Preferences Tab).

4. Click the OK button. The Endura Utilities window appears. User Mode also appears next to the Login button.

Figure 7. Endura Utilities Window

If you enter your password incorrectly, retype the password and then click the Retry button.

8 C1672M (7/05)
System Attributes Tab
Click the System Attributes tab to display summary information about all devices on your network. In administrator mode, you can also perform
other tasks.

Figure 18. System Attributes Tab

The left-hand section lists all devices and services on your Endura network:
• Model Groups: This column lists all models that were found on the Endura network.
• Search Count: This column lists the total number of physical devices for each model group.
• SM Count: This column lists the total number of devices that are registered on the SM5000.

GROUP TOOLS
The Group Tools tab in the right section displays the following information for each device in the selected model group:

Device: This is the friendly name for a device.

IP: The IP address is the network address that represents a unique device on the network. The Endura network uses this address to route data to
and from a device.

MAC: The Media Access Control (MAC) address is the unique physical address of the network interface component for a device. The Endura
network uses this and the IP address to route data to and from a device.

Version: This is the version of the software that is running on a device.

Registered: This is the status of the SM5000 registration for a device.

• [blank]: The Endura Utilities software has not retrieved the device information yet.
• Yes: The device is registered with the SM5000.
• No: The device is not registered with the SM5000.
• Error: The device registration status could not be retrieved.

C1672M (7/05) 11
 CONTROLS
Identify: Use this option to flash the unit status light on one or more devices.

1. Select the devices to identify. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Identify button. The status light on the selected devices will flash for several seconds.

Restart: Use this option to restart one or more devices.

1. Select the devices to restart. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Restart button. The system sends the restart command to each selected device.

Update: Use this option to update the software on one or more devices.

1. Select the devices to update. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Update button. The system updates the software on each selected device.

NOTE: Before you can update software, you must load the software into the Endura Utilities list on the Software Packages tab (refer to
Software Packages).

Select All/Deselect All: Use these buttons to either select or deselect all devices in the Device list.

Reset Security: Use this option to reset the security information of one or more devices on the SM5000. This option reregisters the devices
with the SM5000 and then restarts the devices.

1. Select the devices to reregister. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Reset Security button. The system reregisters and restarts each selected device.

Reset Sync: Use this option to resynchronize the device information to the SM5000 from one or more devices. This option also restarts the
devices.

1. Select the devices to resynchronize. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Reset Sync button. The system resynchronizes and restarts each selected device.

BACKUP/RESTORE DEVICE DESCRIPTION

Use the Backup and Restore options to manage the description of one or more devices. When reregistering a device, all device information could
change, except for the MAC address.

Backup: Use this option to back up the device description for one or more devices.

1. Select the devices to back up. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Backup button. The system saves a copy of the device description for each selected device to a backup file on the local computer.

Restore: Use this option to restore the device description for one or more devices from a previous backup.

1. Select the devices to restore. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Restore button. The system restores the device description for each selected device from the backup file on the local computer.

12 C1672M (7/05)
System Attributes Tab
Click the System Attributes tab to display summary information about all devices on your network. In administrator mode, you can also perform
other tasks.

Figure 18. System Attributes Tab

The left-hand section lists all devices and services on your Endura network:
• Model Groups: This column lists all models that were found on the Endura network.
• Search Count: This column lists the total number of physical devices for each model group.
• SM Count: This column lists the total number of devices that are registered on the SM5000.

GROUP TOOLS
The Group Tools tab in the right section displays the following information for each device in the selected model group:

Device: This is the friendly name for a device.

IP: The IP address is the network address that represents a unique device on the network. The Endura network uses this address to route data to
and from a device.

MAC: The Media Access Control (MAC) address is the unique physical address of the network interface component for a device. The Endura
network uses this and the IP address to route data to and from a device.

Version: This is the version of the software that is running on a device.

Registered: This is the status of the SM5000 registration for a device.

• [blank]: The Endura Utilities software has not retrieved the device information yet.
• Yes: The device is registered with the SM5000.
• No: The device is not registered with the SM5000.
• Error: The device registration status could not be retrieved.

C1672M (7/05) 11
 CONTROLS
Identify: Use this option to flash the unit status light on one or more devices.

1. Select the devices to identify. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Identify button. The status light on the selected devices will flash for several seconds.

Restart: Use this option to restart one or more devices.

1. Select the devices to restart. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Restart button. The system sends the restart command to each selected device.

Update: Use this option to update the software on one or more devices.

1. Select the devices to update. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Update button. The system updates the software on each selected device.

NOTE: Before you can update software, you must load the software into the Endura Utilities list on the Software Packages tab (refer to
Software Packages).

Select All/Deselect All: Use these buttons to either select or deselect all devices in the Device list.

Reset Security: Use this option to reset the security information of one or more devices on the SM5000. This option reregisters the devices
with the SM5000 and then restarts the devices.

1. Select the devices to reregister. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Reset Security button. The system reregisters and restarts each selected device.

Reset Sync: Use this option to resynchronize the device information to the SM5000 from one or more devices. This option also restarts the
devices.

1. Select the devices to resynchronize. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Reset Sync button. The system resynchronizes and restarts each selected device.

BACKUP/RESTORE DEVICE DESCRIPTION

Use the Backup and Restore options to manage the description of one or more devices. When reregistering a device, all device information could
change, except for the MAC address.

Backup: Use this option to back up the device description for one or more devices.

1. Select the devices to back up. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Backup button. The system saves a copy of the device description for each selected device to a backup file on the local computer.

Restore: Use this option to restore the device description for one or more devices from a previous backup.

1. Select the devices to restore. Use the Ctrl and Shift keys to select multiple devices.

2. Click the Restore button. The system restores the device description for each selected device from the backup file on the local computer.

12 C1672M (7/05)
 SYSTEM ATTRIBUTES POP-UP MENU
You can also right-click a device to display the following pop-up menu:

Figure 19. System Attributes Pop-Up Menu

Go to device: Use this option to display the information for the device on the Devices tab (refer to Devices Tab).

NOTE: This option is disabled whenever more than one device is selected.

1. Right-click the device to display. A pop-up menu appears.

2. Click “Go to device.” The Devices tab appears. The device information appears in the right section.

Identify: Use this option to flash the unit status light on one or more devices.

1. Select the devices to identify. Use the Ctrl and Shift keys to select multiple devices.

2. Right-click one of the selected devices. A pop-up menu appears.

3. Click Identify. The status light on the selected devices will flash for several seconds.

Remove device: Use this option to remove one device from the display list. This option does not delete a device from the Endura system.
You can perform another Search or SM Search to redisplay the device.

NOTE: The “Remove device” option is disabled whenever more than one device is selected.

1. Select the device to remove from the list. Do not select multiple devices.

2. Right-click the device to remove. A pop-up menu appears.

3. Click “Remove device.” The device is removed from the list.

Remove selected devices: Use this option to remove more than one device from the display list. This option does not delete devices from the
Endura system. You can perform another Search or SM Search to redisplay the devices.

NOTE: The “Remove Selected devices” option is disabled whenever only one device is selected.

1. Select the devices to remove from the list. Use the Ctrl and Shift keys to select multiple devices.

2. Right-click one of the selected devices. A pop-up menu appears.

3. Click “Remove selected devices.” The selected devices are removed from the list.

C1672M (7/05) 13
SOFTWARE PACKAGES
The Software Packages tab lists all software packages that are available for device software updates. Use this tab to add new software
packages to the list.

Figure 20. Software Packages Tab

The Software Packages tab displays the following information for each software package:
• Package: This is the name of the software package.
• Version: This is the version of the software package.

After you select a package, a list of the software components and their versions appears in the Package Info section of the screen.
• Device Model: This is the name of the device model.
• Package Version: This is the version of the software package.
• Item: This lists the software components in the software package.
• Version: This is the version of each component in the software package.

14 C1672M (7/05)
 ADD
To transfer a software package into the Endura Utilities software packages list.

1. Click the Add button. The Open dialog box appears.

Figure 21. Open Software Package Source File

2. Browse to the software package’s update file.

3. Click the Open button. The system transfers the update file to the Endura Utilities software packages list.

If an update file for the device appears in the list, the system compares the two files. If the selected update file is newer, the system overwrites
the existing file in the database.

If the selected update file is older, the following confirmation dialog box appears:

Figure 22. Newer Software Package Already Loaded

Click the Yes button to transfer the older update file and overwrite the existing newer file.

Click the No button to cancel the transfer.

As soon as the transfer is complete, the package name appears in the package list. You can update the software on one or more devices from the
Group Tools tab (refer to Group Tools).

REMOVE
To remove a software package from the Endura Utilities software packages list:

1. Select the software package to remove. The Software Package information appears in the lower portion of the right section.

2. Click the Remove button. A confirmation dialog box appears.

3. Click the Yes button to remove the software package. It is no longer available for updating any devices.
Click the No button to close the confirmation dialog box without removing the software package.

C1672M (7/05) 15
Devices Tab
The Devices tab displays individual devices on the network along with read-only information about each device’s properties and installed
software. The left section is organized alphabetically by device name. You can filter the list to display only one type of device or search the list for
specific devices. The right section displays information about the selected device.

Figure 23. Devices Tab

The Devices tab lists all devices that were found using the Search and SM Search buttons.

To display the subdevices for a unit or other subdevice, click the icon next to the device or subdevice. Continue clicking the icon to display
additional subdevices.

To close a device or subdevice, click the icon next to the device or subdevice.

The status of each device on the Endura network is indicated as follows:

• Gray (no italic): Device was discovered, but it was not verified on the SM5000.
• Black (no italic): Device was discovered, and it is registered on the SM5000.
• Red (italic): Device was discovered, but it is either off line or it is not registered on the SM5000.
• Blue (italic): Device was not discovered it, but it is listed in the SM5000 database.

16 C1672M (7/05)
 To display the meaning of each status type, click the Legend button on the Devices tab. The Legend dialog box appears.

Figure 24. Devices Tab Legend

LOCATING DEVICES
The Endura Utilities software offers three methods for locating or removing devices:
• Display one type of device (refer to Using the View Filter).
• Search for a specific device (refer to Finding a Specific Device).
• Remove unwanted devices from the list (refer to Devices Pop-Up Menu).

USING THE VIEW FILTER

Use this option to filter the device list.

1. Access the View Filter drop-down list.

2. Select the device. The device list is updated immediately.

Figure 25. Using the View Filter

Besides filtering specific devices, you can also filter devices by the following search parameters:
• Search Devices: Select this option to display all devices that were listed after clicking the Search button.
• SM Devices: Select this option to display all devices that were listed after clicking the SM Search button.
• SM Only Devices: Select this option to display all devices that are registered only on the SM5000.

C1672M (7/05) 17
 FINDING A SPECIFIC DEVICE
Use this option when working with very large systems. To locate a specific device name within the list:

1. Select the appropriate view filter (refer to Using the View Filter).

2. Highlight the first device in the list.

3. Enter all or a portion of the device name or local device UDN (unique device number) in the Find field. This field is not case sensitive.

Figure 26. Locating a Device

4. Click the Find button. The first device that satisfies the search string is highlighted.

5. Click the Find button again. The next device that satisfies the search string is highlighted. After the last occurrence, a warning dialog box
appears. Click the OK button.

VIEWING DEVICE INFORMATION

The right section of the Devices tab lists the system information for each device, grouped by header, description, and software.

DEVICE IDENTIFICATION
The following device identification information appears at the top of the right section:

Figure 27. Device Identification

• Device friendly name: This is the name you assigned to the device. Use it to help you identify a specific device at a specific location or by
its uses.
• System-assigned identification: This complex string of characters is the unique Endura identifier for each device and subdevice.
• Device description file location: Use this network address to access the device description file directly from the network.

18 C1672M (7/05)
 DEVICE PROPERTIES SUBTAB
Use the Device Properties subtab of the Device Description tab to display device properties in a standard user-friendly format.

Figure 28. Device Properties Subtab

Root Device
• Device Model Name: This is the general device model name, such as NVR5000.
• Model Number: This is the specific model number, such as NVR5124-4800.
• Device Serial Number: This is the serial number assigned to the internal circuit board during production.
• Product Serial Number: This is the factory-assigned serial number. It should correspond with the product label on the device.
• Device MAC: The Media Access Control (MAC) address is the unique physical address of the network interface component for a device.
• Registered: This field indicates the status of the device in relation to the SM5000.

Local Device
• Device Friendly Name: This is the name you assigned to the device. Use it to help identify a specific device.
To change the Device Friendly Name, enter the new name and click the Apply button.
• Local Device UDN: This complex string of characters is the unique Endura identifier for each device and subdevice.
• Device Type: This field contains the Endura device type information.

C1672M (7/05) 19
 XML SUBTAB (DEVICE DESCRIPTION TAB)
Use the XML subtab of the Device Description tab to display device properties in XML format.

Figure 29. XML Subtab (Device Description Tab)

SOFTWARE INFORMATION TAB

Click the Software Information tab to display information about the software that is installed on the device.

Figure 30. Software Information Tab

Current Software State

• Device Model Name: This is the general device model name, such as NVR5000.
• Package Version: This is the version of the software package that is installed on the device.
• Platform: This is the type of processor that the device uses. Options include PPC or PowerPC, x86 (Windows), and Linux.
• OS: This is the operating system that is installed on the device. Options include Linux and Microsoft Windows.

20 C1672M (7/05)
 MODULES SUBTAB
Use the Modules subtab of the Software Information tab to display information about the software version and modules that are installed on
each device in a standard user-friendly format.

Figure 31. Modules Subtab

• Item: This column lists all software components that are installed on the device.
• Version: This column lists the version of each software component that is installed on the device.

XML SUBTAB (SOFTWARE INFORMATION TAB)

Use the XML subtab of the Software Information tab to display information about the software version and modules that are installed on each
device in XML format.

Figure 32. XML Subtab (Software Information Tab)

C1672M (7/05) 21
VIDEO TAB
When you select an actual camera that is connected to an encoder in the Devices list, the Video tab appears. Use this tab to display raw video
from the selected camera.

Figure 33. Video Tab

To view a different video stream, select the video stream from the drop-down box.

DEVICES POP-UP MENU

Figure 34. Devices Pop-Up Menu

Identify: Use this option to flash the unit status light on the device.

1. Select the device to identify.

2. Click Identify. The status light on the selected devices will flash for several seconds.

Remove device: Use this option to remove one device from the display list. This option does not delete a device from the Endura system. You
can perform another Search or SM Search to redisplay the device.

1. Select the device to remove from the list.

2. Right-click the device to remove. A pop-up menu appears.

3. Click “Remove device.” The device is removed from the list.

Remove all devices: Use this option to remove all devices from the display list. This option does not delete devices from the Endura system.
You can perform another Search or SM Search to redisplay the devices.

1. Right-click any device. A pop-up menu appears.

2. Click “Remove all devices.” All devices are removed from the list.

22 C1672M (7/05)
System Report Tab
The System Report tab lets you display your Endura system information in two different reports:
• UPnP Search: Displays information for all devices found on the network.
• SM Database: Displays information for only those devices registered on the SM5000.

You can also export either report into any of four file formats.

UPnP SEARCH REPORT

When you first access the System Report tab, the UPnP Search tab is blank. The Generate button is located in the lower left corner of the
window.

To generate the report, click the Generate button. After the report has been generated, the Generate button changes to Refresh. Click the Refresh
button at any time to generate a new report.

Figure 37. Sample UPnP Search Report

Each blue line shows the model and quantity. In each section, each individual model is listed with the following information:
• Device: This is the friendly device name assigned to a device.
• Version: This is the version number of the software that is currently loaded on a device.
• Serial Number: This is the serial number assigned to the internal circuit board during production.
• URL: This is the network address for the device description file.
• Device MAC: The Media Access Control (MAC) address is the unique physical address of the network interface component for a device.
• UDN: This complex string of characters is the unique Endura identifier for each device and subdevice.

26 C1672M (7/05)
 REGROUPING CAMERAS
You can move cameras to one location from other locations.

1. Select the cameras to move. Use the Ctrl and Shift keys to select multiple cameras.

2. Drag the selected cameras to their new location.

3. When you have finished all regroupings, click the Apply button to save the changes. Do not click the Apply button until you are sure all
cameras are in their correct locations.

To clear all changes and start over, click the SM Search button before clicking the Apply button.

GROUPS AND LOCATIONS POP-UP MENU

Use the pop-up menu to add, rename, or remove locations from the camera group section.

Figure 36. Groups and Locations Pop-Up Menu

ADDING A NEW LOCATION

To add a new location to the camera group section:

1. Right-click anywhere in the camera group section. The pop-up menu appears.

2. Select Add. A new location appears in the camera group section.

3. Enter the name for the new location.

4. After you make your changes, click the Apply button. To clear all changes and start over, click the SM Search button before clicking the
Apply button.

NOTE: You must move at least one camera to the new location or the location will be deleted.

RENAMING A LOCATION
To rename an existing location in the camera group section:

1. Right-click the location to rename. The pop-up menu appears.

2. Select Rename. The location field can be edited.

3. Enter the new name for the location, and then press the Enter key.

4. After you make your changes, click the Apply button. To clear all changes and start over, click the SM Search button before clicking the
Apply button.

REMOVING A LOCATION
To remove an existing location from the camera group section:

1. Right-click the location to remove. The pop-up menu appears.

2. Select Remove. The location is removed from the list. All cameras in that location are moved to the top level of the tree.

3. After you make your changes, click the Apply button. To clear all changes and start over, click the SM Search button before clicking the
Apply button.

24 C1672M (7/05)
USING THE DETAILS SECTION
Use the Details section to assign camera numbers or change camera groups.

ASSIGNING CAMERA NUMBER

To assign a new camera number to a camera:

1. Select the camera from the camera group section. The current camera information appears in the Details section.

2. Enter the new camera number.

3. Click the Apply button. To clear all changes and start over, click the SM Search button before clicking the Apply button.

CAMERA GROUP MAINTENANCE

To add a camera to a camera group:

1. Select the camera from the camera group section. The current camera information appears in the Details section.

2. Check the box next to the group name.

3. Click the Apply button. To clear all changes and start over, click the SM Search button before clicking the Apply button.

To remove a camera from a camera group:

1. Select the camera from the camera group section. The current camera information appears in the Details section.

2. Uncheck the box next to the group name.

3. Click the Apply button. To clear all changes and start over, click the SM Search button before clicking the Apply button.

To add a camera group:

1. Enter the new camera group name into the field.

2. Click the Add button. The new camera group appears in the Groups list.

3. Click the Apply button. To clear all changes and start over, click the SM Search button before clicking the Apply button.

NOTE: You must add at least one camera to the new camera group or the group will be deleted.

To remove a camera group:

1. Select the camera group to remove.

2. Click the Remove button. The camera group is removed from the Groups list.

3. Click the Apply button. To clear all changes and start over, click the SM Search button before clicking the Apply button.

C1672M (7/05) 25
System Report Tab
The System Report tab lets you display your Endura system information in two different reports:
• UPnP Search: Displays information for all devices found on the network.
• SM Database: Displays information for only those devices registered on the SM5000.

You can also export either report into any of four file formats.

UPnP SEARCH REPORT

When you first access the System Report tab, the UPnP Search tab is blank. The Generate button is located in the lower left corner of the
window.

To generate the report, click the Generate button. After the report has been generated, the Generate button changes to Refresh. Click the Refresh
button at any time to generate a new report.

Figure 37. Sample UPnP Search Report

Each blue line shows the model and quantity. In each section, each individual model is listed with the following information:
• Device: This is the friendly device name assigned to a device.
• Version: This is the version number of the software that is currently loaded on a device.
• Serial Number: This is the serial number assigned to the internal circuit board during production.
• URL: This is the network address for the device description file.
• Device MAC: The Media Access Control (MAC) address is the unique physical address of the network interface component for a device.
• UDN: This complex string of characters is the unique Endura identifier for each device and subdevice.

26 C1672M (7/05)
SM DATABASE
When you first access the System Report tab, the UPnP Search tab is blank. Select the SM Database tab to display a blank SM Database tab.
The Generate button is located in the lower left corner of the window.

To generate the report, click the Generate button. After the report has been generated, the Generate button changes to Refresh. Click the Refresh
button at any time to generate a new report.

Figure 38. Sample SM Database Report

Each blue line shows the model and quantity. In each section, each individual model is listed with the following information:
• Device: This is the friendly device name assigned to a device.
• Serial Number: This is the serial number assigned to the internal circuit board during production.
• URL: This is the network address for the device description file.
• UDN: This complex string of characters is the unique Endura identifier for each device and subdevice.

COPYING A REPORT
To copy the report information into a different application using the clipboard:

1. Click the Copy to Clipboard button. The entire report is copied in HTML format to the Windows clipboard.

2. Open the target application, such as Microsoft Word or Excel.

3. Select Edit > Paste or press CTRL+V to paste the report into the application.

C1672M (7/05) 27
EXPORTING A REPORT
To export the report information into a separate file:

1. Select the Export format from the drop-down box:

• Web page: Select this option to export the report in HTML format so it can be read by a web browser or other software.
• Excel: Select this option to export the report as a Microsoft Excel spreadsheet.
• Plain text: Select this option to export the report as a text file without any font or format information.
• MDD Config: Select this option to export the report into a file that can be read into a Pelco matrix digital decoder (MDD).

2. Click the Export button. The Save As dialog appears.

Figure 39. Save As Dialog (HTML Format)

The “Save as type” field will match the selected export format.

3. Navigate to the destination folder and enter the file name.

4. Click the Save button. The report is exported.

28 C1672M (7/05)
Preferences Tab
The Preferences tab is divided into three areas. Use these areas to change how the Endura Utilities software operates on your computer.

Figure 40. Preferences Tab

SEARCH PARAMETERS
Use the Search Parameters section to define how the Endura Utilities will search:
• Search for devices on startup: Check this box to search for devices automatically when starting Endura Utilities. Uncheck this box to
manually start all searches.
• Search TTL: Use this parameter to define the time-to-live (TTL) value of the Endura Utilities search request. This parameter indicates the
number of routers to pass through before the network search request is cancelled. The default is 25, which means that the request will be
cancelled when the search request reaches the 24th router. Set this parameter to 1 to search for devices that are only on the local subnet.
• Search Timeout (sec): This parameter defines how long a search request can process before it is cancelled.

C1672M (7/05) 29
LOCAL USER AUTHENTICATION
Use this portion of the Preferences tab to change the password for accessing Endura Utilities.

NOTE: You cannot change the Administrator user name.

Figure 41. Changing the User Mode Password

To change the password:

1. Enter the old password.

2. Enter the new password.

3. Re-enter the new password.

4. Click the Change button. The system verifies the old password and both new passwords, and then implements the new password.

ABOUT ENDURA UTILITIES

Use this section to identify version information about the version of Endura Utilities as well as the Endura system software.

30 C1672M (7/05)
 PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
• Five years on FT/FR8000 Series fiber optic products.
• Three years on Genex ® Series products (multiplexers, server, and keyboard).
• Three years on Camclosure ® and fixed camera models, except the CC3701H-2,
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models,
which have a five-year warranty.
• Two years on standard motorized or fixed focal length lenses.
• Two years on Legacy ®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series
fixed dome products.
• Two years on Spectra ®, Esprit®, ExSite™, and PS20 scanners, including when used in
continuous motion applications.
• Two years on Esprit ® and WW5700 Series window wiper (excluding wiper blades).
• Eighteen
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following
information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the
warranty conditions stated above, please include a written explanation with the product
when returned.
Method of return shipment shall be the same or equal to the method by which the item was
received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at
(800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned
for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.

• One year (except video heads) on video cassette recorders (VCRs). Video heads will be Goods returned for repair or credit should be clearly identified with the assigned CA or RA
covered for a period of six months. number and freight should be prepaid. Ship to the appropriate address below.

• Six months on all pan and tilts, scanners or preset lenses used in continuous motion If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
applications (that is, preset scan, tour and auto scan modes). Service Department
Pelco
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco 3500 Pelco Way
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, Clovis, CA 93612-5699
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty. If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
instructed to return goods to the USA, you may do one of the following:
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from
the specific use or application made of the Products. Pelco’s liability for any claim, whether If the goods are to be sent by a COURIER SERVICE, send the goods to:
based on breach of contract, negligence, infringement of any rights of any party or product Pelco
liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for 3500 Pelco Way
such Products. In no event will Pelco be liable for any special, incidental or consequential Clovis, CA 93612-5699 USA
damages (including loss of use, loss of profit and claims of third parties) however caused,
whether by the negligence of Pelco or otherwise. If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
The above warranty provides the Dealer with specific legal rights. The Dealer may also have 473 Eccles Avenue
additional rights, which are subject to variation from state to state. South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933

REVISION HISTORY
Manual # Date Comments
C1672M 7/05 Original version.

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. ©Copyright 2005, Pelco. All rights reserved.
Endura and ExSite are trademarks of Pelco.
Pentium is a registered trademark of Intel Corporation in the United States and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
 Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA

USA & Canada

Tel: 800/289-9100
Fax: 800/289-9150

International
Tel: 1-559/292-1981
Fax: 1-559/348-1120

www.pelco.com

ISO9001

United States | Canada | United Kingdom | The Netherlands | Singapore | Spain | Scandinavia | France | Middle East