ON LINE UPS

6-10kVA USER MANUAL

Thanks for choosing EATON products!

All warnings and operation instructions in the manual and on the

machine should be strictly followed, and this user manual should
be kept for future reference.

Do not attempt to operate the UPS until reading through all

safety information and operating instructions of this manual
carefully.
 Sol e m n S t a t e m e n t

Copyright Statement

EATON is dedicated to a continued effort of technological innovation and

provision of improved products and services to satisfy customers' needs.
Product design and technical specifications are subject to upgrading without
notice.
 Safet y I n s t r uc t i o n s

Operation Safety
1. Prior to the application, please read “Safety Instructions” carefully to ensure
correct and safe application. Please keep the user manual.
2. During operation, attention should be paid to all warning symbols and
operations should be followed strictly as required.
3. Equipment is not supposed to be used in environment that directly
exposed to sunlight or rain or in a humid environment.
4. The equipment should not be installed close to area of thermal sources or
any area where there is presence of devices such as electric heaters and
furnaces.
5. Make sure the safety space should be left for proper ventilation and
product maintenance when placing UPS. Refer to the instructions during
installation.
6. Dry and non-conductive items should be used for cleaning.
7. In case of a fire hazard, dry powder extinguisher should be used properly.
Using liquid fire extinguishers may result in electric shock hazard.

Electrical Safety
1. Before electricity is switched on, make sure earthing is properly done and
wire and battery polarity are correctly connected.
2. When UPS relocation or wire reconnection is necessary, AC and battery
should be switched off and UPS should be completely turned off, otherwise there
might be a danger of electric shock because output terminal might be still
electrified.
3. Please use EATON specified appendix devices and accessories.
4. To meet the requirement of EMC, the length of the output should be less than 10m.
Battery Safety
1. Battery service lifetime will be shortened as ambient temperature rises.
Replace batteries periodically to guarantee normal UPS performance and
sufficient back-up time.
2. Only personnel with proper expertise can carry out the maintenance of
accumulator batteries. Replacement of accumulator batteries requires a match of
same type and model with equal quantity.
3. As accumulator batteries may contain potential electric shock and short-circuit
current danger, to avoid accidents that might be thus resulted, the following
warnings should be observed during battery replacement:
A. Do not wear watches, rings or similar metallic items;
B. Use insulated tools;
C. Put on rubber shoes and gloves;
D. Do not place metallic tools or similar metallic parts on the batteries;
E. Switch off load connected to the batteries before dismantling battery
connection terminals.
4. Do not expose accumulator battery to fire in order to avoid possible
explosion that might endanger physical safety.
5. Non-professionals are not allowed to open or destroy accumulator
batteries for electrolytes in batteries contain strong acid and other dangerous
substances which will cause damages to both human skins and eyes. Should
electrolytes come into any contact with human body unintentionally, rinse with
clean water and seek medical advice.
6. Do not cause battery positive and negative polarity short circuit, otherwise,
electric shock or inflammation may occur.
Maintenance
1. Working environment and storage means can affect the service term and
reliability of this product to some extent. Therefore, the product is not suitable for
performance in the following environment:

A. Locations where temperature exceeds the maximum or goes below the

minimum temperature as required by technical specifications or humidity is
o
improper (temperature range: 0-40 C ; relative humidity range: 20%-90%).
B. Locations where vibration and impact are constant;
C. Locations where metallic dust, corrosive substances as well as
salts and inflammable gases are present.

2. For long-term inaction, UPS (without batteries) should be kept in dry

o
environment with temperature ranging from -25-55 C. Before start-up, ambient
temperature should be brought back to 0 or above for a certain period of time
(above 2 hours).
 Cont e nt s
C h a p t e r 1. B r i e f i n t r o d u c t i o n……………………………………... …..1
1.1 Frequently used symbols..................................................................................2
1.2 Front view……………………………………………………………………………2
1.3 Rear view…………………………………………………………………………….3
1.4 Technical data…………………………………………………………….…………4

C h a p t e r 2. I n s t a l l a t i o n
2.1 Unpacking inspection........................................................................................6
2.2 Wiring table.......................................................................................................7
2.3 Connection........................................................................................................8
2.4 Installation of external battery of long backup time model................................9
2.5 Connecting to computer interface....................................................................10
2.6 Parallel operation (option)...............................................................................11
2.7 Communication card installation......................................................................15
2.8 EPO.................................................................................................................16
2.9 Maintenance switch.........................................................................................17
2.10 Dustproof net (option)....................................................................................17
2.11 Transformer (option)......................................................................................17

C h a p t e r 3. C o n t r o l P a n e l…………………………………………………18

C h a p t e r 4. O p e r a t i o n ……………………………………………………….19
4.1 Start up............................................................................................................19
4.2 Shut down........................................................................................................21

C h a p t e r 5. B a t t e r y m a i n t e n a n c e……………………………………..22

C h a p t e r 6. Troubleshooting……………………………………………………….23
C h a p t e r 7. Warranty……………………………………………………………….25
 Ch apt e r 1 B r i ef i nt r oduc t i o n

This On-Line-Series is an uninterruptible power supply incorporating double-

converter technology. It provides perfect protection specifically for computers,
communication equipment and so on. The double-converter principle
eliminates all mains power disturbances. A rectifier converts the alternating
current from the socket outlet to direct current. This direct current charges the
batteries and powers the inverter. On the basis of this DC voltage, the inverter
generates AC voltage, which permanently supplies the loads. When some
overload, inverter fault or rectifier fault occurs, the UPS will transfer to
Bypass mode.

This manual is designed for the EATON DX series product, include:

EDX6000H-LCD: 6kVA standard model with internal battery
EDX6000HXL-LCD: 6kVA long back up time model with external battery
EDX10KHXL-LCD: 10kVA long back up time model with external battery

1
1.1 Frequently used symbols

Symbol & Description

Symbol Description
Caution
Danger
Alternating Current
Direct current
Earth protection
Connection protection
Cycle
Do not place with sundries
Overload
Battery
On/off

1.2 Front view

EATON DX

O N /O F F T EST /

EATON DX

ON/OFF TE S T/

EDX6000H-LCD EDX6000HXL-LCD
& EDX10KHXL-LCD
1.3 Rear view

1. Computer interface
2. Intelligent slot
3. Fan (2 Fans on 10kVA)
EDX6000H-LCD 4. Parallel card (optional) cover
5. Input switch
6. Maintenance switch (optional) cover
7. Terminal block cover
8. Cable clamp
9. EPO (optional)

EDX6000HXL-LCD & EDX10KHXL-LCD

NOTE:
1. For models with parallel card and maintenance switch, you should remove covers 4 and ⑥
to access the parallel card and maintenance switch.

3
 Input protection rating
32A
(MCB)
ELECTRICAL OUTPUT CHARACTERISTICS – NORMAL MODE
Rated apparent/active
6000VA / 4800W
power
Transfer–normal to stored
No break
energy
Rated output voltage 220V
1.4 Technical data
Output voltage variation ±2%
Crest factor 3:1

Eaton E Series DX 1Ph 6-10kVA LCD UPS Technical Specification

CONSTRUCTION
Model EDX6000H-LCD EDX6000HXL-LCD EDX10KHXL-LCD
Rating 6000VA / 4800W 6000VA / 4800W 10000VA / 8000W
Technology VFI, on-line double conversion
Dimensions: W x D*x H mm
*Allow 150mm rear clearance 248 x 500 x 616 240 x 500 x 460 240 x 500 x 460
for connections & air flow

Weight 60kg 20kg 21kg

ENVIRONMENTAL & SAFETY
Ambient service
Power electronics part: 0 to 40C, Battery part: 5 to 25C without reducing battery life
temperature
Ambient storage temp. 0˚C to +45˚C
Maximum service altitude 1000m above sea level
Relative humidity 20 to 90%, no condensation allowed
Degree of protection IP21 (EN60529)
Acoustic Noise <55dB @ 1m, Normal mode, typical load, battery fully charged
EMS & EMI: Complies with IEC61000-4-2 Level 4, IEC61000-4-3 Level 3, IEC61000-4-4
Standards Level 4, IEC61000-4-4 Level 4, IEC62040-1, EN55022 Class B
Safety: Complies with GB4943-2001/IEC62040-1
POWER CONNECTIONS
Input Hardwired
Output Hardwired
USER INTERFACE
LED mimic diagram + LCD Display with measurements (Input/Output/Bypass V & Hz,
Display Battery V & % capacity & remaining time and level indicator, Load % & level
Indicator, Alarm codes)
Communication Ports 1 off Intelligent-Slot (Empty), 1 x RS232 DB9 Serial Port
Optional Intelligent Slot cards; AS400 Relay, Web/SNMP, Modbus
ELECTRICAL CHARACTERISTICS – INPUT
Rated input voltage 220V

185±5V - 274±5V @ >90% load,

Input voltage tolerance
(with linear load)
165±5V - 274±5V @ 70 - ≤90%,
150±5V - 274±5V @ 50 - ≤70%,
120±5V - 274±5V @ ≤50% load,

Bypass Voltage Tolerance 165 – 253V (Default 187-253V user adjustable)

Operating Frequency 50/60Hz auto sensing; Tolerance (46/56 ±0.5) Hz Low, (54/64±0.5) Hz High
Input current distortion <10% THDi
Input power factor @ Pnom 0.99pf
Input Current (at rated load
25A 25A 41A
with fully charged battery)
Input protection rating
32A 32A 63A
(MCB)
ELECTRICAL OUTPUT CHARACTERISTICS – NORMAL MODE
Rated apparent/active
6000VA / 4800W 6000VA / 4800W 10000VA / 8000W
power
Transfer–normal to stored
No break
energy
Rated output voltage 220V
Output voltage variation ±2%
Crest factor 3:1

4
 Internal battery (H Models):
4 / 12 mins NA NA
Full Load / Half Load
NOTE: Battery times are approximate and vary depending on age, temperature and load configuration.
BYPASS CHARACTERISTICS
Type of bypass In-Built Automatic Relay Bypass
Transfer Time Online mode: <4ms
ECO Mode: ≤8ms

Eaton E Series 1Ph 6-10kVA LCD UPS Technical Specification

EDX6000H-LCD EDX6000HXL-LCD EDX10KHXL-LCD
Rated output frequency 50Hz (default) or 60Hz
Output frequency regulation On Line Mode: Follows bypass frequency
Total output voltage distortion ≤2% Linear Load, ≤4% Non Linear Load
Frequency Slew Rate 1Hz/sec
Load power factor range 0.7 – 1.0
Number of output phases 1 Phase
Overload (Normal Mode, Resistive Load) 125% for 1 minute, 150% 30 seconds
Output voltage variation – ±6% max from 20%-100%-20% load step or vice versa
dynamic load Recovery to nominal voltage ±10% within 60ms
ELECTRICAL OUTPUT CHARACTERISTICS – STORED ENERGY
Rated apparent/active power 6000VA / 4800W 6000VA / 4800W 10000VA / 8000W
Waveform Sine Wave
Rated output voltage 220V
Output voltage variation ±2%
Crest factor 3:1
Rated output frequency 50Hz (default) or 60Hz
Output frequency regulation ±0.05Hz
Total output voltage distortion ≤2% Linear Load, ≤4% Non Linear Load
Load power factor range 0.7 – 1.0
Number of output phases 1 Phase
Output Overload 125% for 1 minute, 150% 30 seconds
EFFICIENCY (Input/Output)
Efficiency at 100% linear load ≤90% (≤97% in ECO mode)
BATTERY
Internal Battery Type Valve Regulated Lead Acid, AGM, 3-5 year design life at 25oC
Charging voltage 2.275V/Cell ± 1%
Charger Capacity 220W ±5% 1000W ±5% 1000W ±5%
End V/Cell, >23% Load 1.6V 1.67V 1.67V
End V, ≤23% Load 1.83V 1.83V 1.83V
Internal Battery: <7 hours (6kVA) to recover 90% of capacity
Internal Battery Re-charge time
External Battery: Dependant on battery capacity
Battery Nominal Voltage 192V (96 Cells) *240V / 120 Cells optional on XL Models
Internal Battery Configuration 16 x 12V 7.2Ah NA NA
Battery Circuit Protection Rating 30A 30A 60A

Battery Run Times

Internal battery Full / Half Load 4 / 12 mins NA NA

NOTE: Battery times are approximate and vary depending on age, temperature and load.
BYPASS CHARACTERISTICS
Type of bypass In-Built Automatic Relay Bypass
Transfer Time Online mode: <4ms, ECO Mode: ≤8ms

5
 Chapt e r 2 I ns t al l at i o n

DANGER: Ensure supply power is disconnected and the battery supply

is isolated.

CAUTION：
1. The installation as described in this chapter may only be carried out by
qualified personnel and must comply with the local regulations
2. The UPS is recommended for floor mounted installation only.

2.1 Unpacking inspection

1. Open the packing box of the UPS and take it out, check whether the UPS is
damaged during the process of transportation.
2. Should any damage be observed or parts be found missing, do not start the
machine. Contact the forwarder and distributor immediately.
Accessories:
1) User manual

RECYCLE: Please keep the packaging for future use.

2.2 Wiring table

CAUTION: Choice of the diameter and cross section of conductors depend

on the rated power of UPS, the installation and local regulations.

6
 DX6K DX6K DX10K DX10 DX10K DX15K DX20K
XL XL KXL XL31 XL31 XL31
G 10AW 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
N 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
L 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
+ 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
- 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
G 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
L 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
N 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)
G 10AWG 10AWG 8AWG 8AWG 8AWG 6AWG 6AWG
(6mm2) (6mm2) (10mm2) (10mm2) (10mm2) (25mm2) (25mm2)

2.3 Connection

DANGER: The customer must install a suitably rated disconnection

switch in the mains supply to the UPS.

1. Choose appropriate cables for input and output to reference “wiring table”.
2. Remove the terminal block cover in the rear panel.
3. Connect the load to the output of the terminal block.
4. Connect the input power cable to the input of the terminal block. On XL model
connect the external battery cables.
5. Secure the cables to the cable clamps.

7
 DANGER: Make sure the input and output cables are connected
firmly.

Terminal block:
In put Outp ut Inpu t Output

EDX6000H-LCD EDX6000HXL-LCD
EDX10KHXL-LCD

8
7. Put the cover board back to the UPS and tighten the screws.
8. Before the input protection switch is being set in the “ON” position, supply
power source to the UPS.

Input Protection Switch

2.4 Installation of external battery of long backup time model

EATON DX has 16 batteries (20 batteries for special models) connected in

series as a 192VDC bank, and multiple of battery banks can be connected in
parallel; while 20 batteries for special models connected in series as a 240VDC
block and multiples of battery can be connected in parallel.
It is very important to follow the battery connecting procedures; otherwise, there
may be electric shock hazard. Please perform the connecting procedure according
to the following step strictly:

1. Make sure the battery switch in the “OFF” position and connect the 16
batteries in series.
2. Connect the battery cable to the battery blocks. A disconnect
switch/protective device must be connected between the battery bank and the
UPS, the current and voltage specification of the switch shall be as follows:
- Standard 16 battery system: 192VDC, 34A
- Optional 20 battery system: 240V DC, 27A

9
 DANGER: Do not connect the battery cable to the UPS first; otherwise, there
may be electric shock hazard.

3. Connect the battery cable to the battery terminal of UPS. Make the power
supply to the UPS, then set the battery block switch in the “ON” position, the
UPS will begin to charge the battery block.

CAUTION: The battery grounding of the UPS is located on the right of the
terminal block and marked with the icon " ".

2.5 Connecting to the Computer interface

Computer interface: standard RS232 communication port, use a RS232 cable to
connect the UPS with the computer.
1. Connect the RS232 communication cable to the serial port computer.
2. Connect the RS232 cable to the RS232 communication port of the UPS.

Communication Port

RS232 Cable

10
The PIN configuration of computer interface port on UPS is as follows:

2.6 Parallel operation (option)

1. Redundancy
N+X is currently the most reliable structure in power protection. N represents the
minimum number of the UPS modules of the UPS system that the total load
needs; X represents the number of the redundant UPS blocks of the UPS system,
i.e. the number of faulty UPS modules that the system can handle simultaneously.
The bigger X is, the higher the system reliability is. For occasions where reliability
is highly depended on, N+X is the optimal mode.
The UPS system can be configured with up to three UPS modules. Use the
parallel cables to connect the parallel UPS with each other to realise power
redundancy.
2. Connection
The parallel function is optional and customers should purchase the necessary
accessories (including the parallel cables and parallel cards), then the customer
service engineers will help install them. Up to three UPS modules can be
paralleled; each must be supplied with a separate battery.
1) Remove the parallel card cover and connect the UPS parallel
communications cables.

11
2) Connect each output breaker to a main output breaker and then to the loads.
Utility Input Switchboard

Output Switchboard

Load Load Load Load

CAUTION: Requirement of output wiring length:

When the lead from the output terminal of each set of UPS to the output
patch board is less than 20m, wire difference should be less than 20%;
When the lead from the output terminal of each set of UPS to the output
patch board is longer than 20m, wire difference should be less than 10%.

3) The wiring connection diagrams are as follows and the wiring requirements
follow the requirements of single UPS.
4) The parallel UPSs have been designed for use with separate batteries.

12
 Output ground

Output neutral

Output line

Battery pack 3#

Battery pack 2#

Battery pack 1#

Input line

Input neutral

Input ground

13
3. Advantages of parallel configuration
This configuration improves the reliability of the power supply system
through the redundancy frame structure. Two UPSs equally share the load,
when one UPS fails, the other will take up full load itself.
It is designed to isolate the UPS from the AC source for maintenance; each
UPS has a manual maintenance bypass.

4. Operation
1) Please follow the single UPS operating guide to perform general operation.
2) Power on

Power on under mains: After you make sure that the power supply connection
is correct, press the “ON” button of any UPS continuously for more than 1
second, the units transfer to work under INV mode simultaneously as they
start up sequentially in line mode.

Power on under battery: Short press the "ON" button of each UPS to get
power sources, then press the “ON” button of one's continuously for more
than 1 second, the units work under battery mode simultaneously.

3) Power off
Press the “OFF” button of one set of UPS continuously for more than 4
seconds, all the UPSs will be shut down;
Press the “OFF” button of one set of UPS continuously for more than 1
second, no more than 4 seconds, this UPS will be shutdown alone.

CAUTION: Long-press is more than 1 seconds, short-press is less than

0.5 second.

2.7 Communication card installation

Intelligent slot is designed for the communication cards. You don’t need to
stop the UPS during the installation of communication card.
1. Remove the cover board of intelligent slot.
2. Insert the communication card into the slot.
3. Use the screws to tighten the card.

14
 Intelligent slot

SNMP Card (option)

The intelligent slot with installation of SNMP card supplies the SNMP compliant data on
an RJ45 connector.

AS400 card (option)

This series UPS support AS400 card (an optional accessory) for intelligent slot. The
following is the pin assignment and description of DB-9 connector in AS400 card.

PIN Description
PIN1 UPS Fail
PIN2 Summary alarm
PIN3 GND (Ground)
PIN4 Remote shutdown
PIN5 Common
PIN6 Bypass
PIN7 Battery low
PIN8 UPS on
PIN9 Line loss

15
2.8 EPO

EPO (Emergency Power Off) is an optional green connector located on the

rear panel of the UPS. It performs emergency power off when the UPS is under
emergent condition. There are two connection methods as follows:

EPO

Switch

performs Emergency Power Off

EPO

Switch

1-2 connect with short wire, always keep connected

3-4 open- UPS perform Emergency power off

16
2.9 Maintenance switch
There are voltages present inside the UPS when it works under line mode, battery mode
or bypass mode, so you separate the UPS electronics from the utility via closing the
Maintenance switch to perform on-line maintenance.
Maintenance switch

Utility input Output

Battery

Maintenance switch
cover

2.10 Dustproof net (option)

Dustproof net is used to protect the UPS from dust and it is necessary to install a dustproof
net for the device at an environment with heavy dust or smog. Dustproof net should be
installed inside the UPS and at the back of the front panel. Please refer to the dustproof net
quick installation guide for details.

2.11 Transformer (option)

Please refer to the transformer quick installation guide for details.

17
 Chap t e r 3 Contr o l p a n e l

①~④ LED:
① Utility power
② Battery
③ Bypass
④ Inverter
⑤ ON/OFF button
⑥ Function button
⑦ LCD

The alarm silence of the function button is valid only in battery mode and bypass mode. It
cannot silence other fault warning alarms of the UPS system.

The LCD has five parts as follows:

① Numerical display: show voltage, frequency, battery capacity, load capacity and fault
code.
② Configuration: show the connection configuration of part ① .
③ Load capacity icon: show the level of the load capacity.
④ Battery capacity icon: show the level of the battery capacity.
⑤ Alarm icon: when the UPS is abnormal, the icon will appear.

18
 Chapt er 4 O per at i o n

4.1 Start up

The battery is fully charged before delivery. However, storage and

transportation will inevitably cause some charge loss. Therefore, it is advisable
to charge the battery for 12 hours before using it, so as to ensure adequate
battery autonomy.

Start with the utility power:

1. Power on the UPS, the Utility Power LED is lit, then press the “ON” Button to
start the UPS.

2. After few minutes, the normal operation begins, the utility power LED and the
inverter LED are lit and the LCD shows the main menu under normal mode.

EATON DX

3. UPS supplies power to the load.

4. Press the “Function” button to obtain the following information from LCD.
19
 Hz
VAC
IN P UT L OA D

5. Turn on the UPS, it will perform a self-test automatically and all of the “ ”

On the LCD are lit one by one from left to right. The inverter LED on and UPS is
under normal mode. If the utility power is abnormal, the UPS runs in battery mode.

Start without the utility power:

1. Press the “ON” button to start the UPS (connect the external battery first for the
long backup time models).

2. UPS starts up in battery mode, the battery LED and the inverter LED are on,
the LCD shows the main menu under battery mode.

20
3. UPS supplies power to the load
4. Press the “Function” button to obtain the following information from LCD.

5. Buzzer beeps once every 4 seconds, which indicates the UPS run under
battery mode. Press the "Function” button for more than 2 seconds to silence the
buzzer.

4.2 Shut down

1. Press the “OFF” button to turn off the UPS.

2. The terminal still has live voltage via bypass; the line LED and the bypass LED
are on. The LCD shows the main menu under bypass mode.

3. The buzzer beeps once every 2 minutes, which indicates the UPS run under
bypass mode. Press the “Function” button for more than 2 seconds to silence the
buzzer.
4. Press the "Function" button to obtain the following information from LCD.

Hz
VAC
LOAD
IN P U T

5. To completely power down the UPS, disconnect the line input of the UPS.
21
 Ch a p t e r 5 B a t t e r y m a i n t e n a n c e

The battery is key component of the UPS. The battery life depends on the ambient
temperature, charge and discharge times. High ambient temperature and deep
discharge will shorten the battery life.

1. When being connected to the utility whether the UPS has been turned on or not,
the UPS keeps charging the battery and also offers the protective function of
charging and discharging.

2. If the UPS has not been used for a long period, charging is recommended every
4 to 6 months. Charging should begin after the UPS shout down automatically in
the course of discharging. In the regions of hot climates, the battery should be
charged and discharged every 2 months. Moreover, the standard charging time
should be not less than 12 hours.

3. Under normal conditions, the battery life lasts 3 to 5 years. In case the battery is
found not in good condition, earlier replacement should be made. The battery
should only be replaced by qualified service personnel.

4. In replacement of battery, please use the same number and type of battery.

5. Batteries should not be replaced individually. All batteries should be replaced at

the same time following the instruction of the battery supplier.

6. Normally, the battery should be charged and discharged every 4 to 6 months.

The standard charging time should be not less than 12 hours.

22
 Chapt er 6 Tr oubl es hoot i n g

6.1 Understanding the UPS in alarm condition

If the Alarm icon is on and the LCD shows fault code, which indicates that the
operation is abnormal. Please refer to the "troubleshooting table" for details.
A. Fault code (fault menu)

The following items are displayed by the LCD via pressing the function button:
output voltage and frequency, input voltage and frequency, load level and battery
capacity. And the fault menu is the main menu.
B. Alarm code (alarm menu)

The following items are displayed by the LCD via pressing the function button:
parameters of output, input, load level, voltage, frequency and battery capacity.
And the alarm menu is the main menu.

23
6.2 Troubleshooting table

Fault code Description

FAULT CODE TABLE
001 BUS soft start overtime
002 BUS voltage high
003 BUS voltage low
005 BUS short circuit
006 Inverter soft start overtime
007 Inverter voltage high
008 Inverter voltage low
010 R phase inverter voltage short circuit
017 R phase reverse power
021 Current balance fault
022 Overload
023 Over-temperature
025 INV Rly fault
026 Line input SCR fault
029 Rectifier fault
032 Communication wire disconnected
034 CAN communication wire fault
035 Synchronous signal wire fault
036 System power supply fault
042 Line input fuse fault
055 NTC fault
056 Parallel line fault
057 Battery fault
059 Battery overcharged
WARNING CODE TABLE
EXTEND WARNING TABLE
100 Internal alarm
103 Line loss alarm
104 Input N wire disconnected
106 Reversed L, N connection
107 Bypass loss alarm
109 Battery disconnected
110 Battery voltage low alarm
111 Battery overcharged
113 Overload pre-alarm
114 Overload alarm
115 Fan failure
117 Charger failure
118 Address fault
119 Fail to meet power-on requirements
125 Temperature is too low
126 Temperature is too high
131 Slave board fail alarm
INTERNAL WARNING TABLE
200 Eeprom alarm
201 Address conflict
219 Fail to identify model
227 Parallel mode alarm

24
 Chapt er 7 W arrant y

Our company promises: products to be offered free warranty service for one year
from the date of purchase. The local office or distributor may grant a warranty
period different to the above and refer to local terms of liability as defined in the
supply contract.

 To obtain service under warranty via a valid guarantee offered by

dealers;
 To obtain service under warranty via serial number.

The cost of delivery shall be borne by the customer, please contact the service
centre or distributor.

This limited warranty does not apply to conditions as follows:

 Out of warranty;
 The finished product of which the serial number is changed or lost;
 Capacity dropped normally and external appearance damaged;
 Some damage occurred during delivery, move;
 Damage due to force disaster and man-made fault;
 Disobeying provisions of operating/using the unit;

614-04506-IN

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