Addendum to the Fiery® ES IC-415

Service Guide
Product version: 2.0

This document contains updates to the Fiery ES IC-415 Service Guide. Read this document
and store it with the Service Guide for future reference.

N OTE : The term “Fiery Color Server” is used in this document to refer only to the Fiery ES
IC-415.

Summary of the contents

This document includes the following topics:
• Power control
This topic describes the new feature called power synchronization.
• Backup and restore the system configuration
This topic is an addition to the “Installing the system software” chapter in the Service
Guide.
• Installing system software using a USB flash drive
This topic replaces the procedure in the Service Guide for installing the system software
using a USB flash drive.

Power control
The Fiery Color Server synchronizes automatic power control with the power settings of the
printer.

Enabling Power Synchronization

In Configure > Fiery Server, you can enable the Power Synchronization feature for the Fiery
Color Server and the printer by clicking the check box. By default, Power Synchronization is
disabled.

Power Synchronization settings on the printer

When you enable Power Synchronization, the Fiery Color Server synchronizes power with the
printer’s main power off, sub-power off, and weekly timer off settings. The Fiery Color Server
does not synchronize power with the printer’s auto shut off, low power, or sleep key settings,
even if Power Synchronization is enabled.

© 2014 Electronics For Imaging 45133186

5 December 2014 *45133186*

 2

Power synchronization cases

The Fiery Color Server synchronizes power with the printer depending on the power state of
both the printer and the Fiery Color Server.
Printer power state Fiery Color Server Result of power synchronization
power state

OFF OFF, then ON 1. Fiery Color Server turns on.

2. Fiery Color Server checks that the
printer is turned off.
3. Fiery Color Server turns off.

ON, then OFF OFF Fiery Color Server turns off after
five minutes, then the Fiery Color
Server completes shutdown.

ON OFF, then ON Fiery Color Server turns on and

remains turned on.

ON ON, then OFF Fiery Color Server turns off and

then turns back on.

OFF, then ON OFF Fiery Color Server turns on.

OFF, then ON ON Fiery Color Server turns on.

ON, then OFF ON Fiery Color Server turns off after

five minutes, then the Fiery Color
Server completes shutdown.

Not connected to a power source OFF, then ON Fiery Color Server turns back off
after five minutes, when the Fiery
Color Server completes booting up.

Not connected to a power source OFF Fiery Color Server remains off.

Error cases
The Fiery Color Server requires time after the operating system and the system software starts
up to set the correct synchronization signals between the Fiery Color Server and the printer. If
a power outage occurs, an error might occur that leads to the system performing a first-time
boot up. The system administrator might need to manually boot up the Fiery Color Server
separately from the printer.

Sleep mode cases

The Fiery Color Server turns off and remains in OFF status if the operator shuts down the
Fiery Color Server while the printer is in sleep mode. Sleep mode remains activated until the
operator turns on the Fiery Color Server or when the printer is in ready status.

System software reinstallation cases

You can reinstall system software without affecting the power state of the Fiery Color Server
and the printer.
 3

Job processing cases

Print jobs that are processing, printing, or spooling does not affect the power state of the Fiery
Color Server. However, if the printer is turned off when print jobs are processed, the print
jobs are canceled.

Backup and restore the system configuration

This topic is an addition to the following:

• Fiery ES IC-415 Service Guide > Installing system software

Backing up the system configuration

If you back up the system configuration, you can restore it after installing, reinstalling, and
upgrading system software. When you back up the system configuration, you save a
configuration file that includes one or more of the following:
• Fiery System Settings
• Color Settings
• Scan Settings
• FreeForm/VDP resources
• Paper Catalog
• Virtual Printers
• Server Presets
• Fonts
• Job Log

If you cannot create a configuration file, ask the site administrator to archive custom color
profiles, preflight presets, FreeForm masters, customer-installed fonts, and the Job Log to
removable media or a network location.

TO SAVE THE SYSTEM CONFIGURATION BEFORE SYSTEM SOFTWARE INSTALLATION

1 Ask the site administrator to print the Job Log, Configuration page, and Font List
(if possible).

2 On the client computer, start WebTools or Command WorkStation and access the Fiery Color
Server.

3 In WebTools, click the Configure tab > Launch Configure. Or, in Command WorkStation, click
the Device Center tab > Configure.

4 Log on with Administrator privileges and click OK.

The default Administrator password is Fiery.1 (case-sensitive), but the site administrator may
have changed the password.
 4

5 On the left side, choose Fiery Server > Backup.

6 In the Backup dialog box, select the settings you want to back up.

7 Enter a file name and location, specify if you want to add the date to the file name, and then
click Backup.

8 Click Finish.

Restoring the system configuration

You can restore the configuration of the Fiery Color Server to its previous state using a
configuration file. For more information about a configuration file, see “To save the system
configuration before system software installation” on page 3.

If you could not save a configuration file, you must configure Setup. After you exit Setup and
the Fiery Color Server reboots, ask the site administrator to restore any archived settings and
files. For more information, see Configuration and Setup, which is part of the user
documentation set.

TO RESTORE THE SYSTEM CONFIGURATION AFTER SYSTEM SOFTWARE INSTALLATION

1 From a client computer, start WebTools or Command WorkStation and access the Fiery Color
Server.

2 In WebTools or Command WorkStation, click the Configure tab.

3 Click the Launch Configure button.

4 Enter the Administrator password for the Fiery Color Server. Click OK.

The default Administrator password is Fiery.1. However, the site administrator can change the
password.
5 On the left side, choose Fiery Server > Restore.

6 Select the reference file and data file. Click Next.

For more information, see “To save the system configuration before system software
installation” on page 3.
7 Select settings to restore and click Next.

8 Click Finish.

Installing system software using a USB flash drive

To install system software using a USB flash drive attached to the Fiery Color Server, you
need the following items:
• Fiery USB Setup Tool DVD (provided with the Fiery Color Server media pack)
• System Software DVD, or an ISO image file for the system software (provided with the
Fiery Color Server, the option kit, or the spare kit)
 5

• USB 2.0/3.0 flash drive (not provided). If the drive has a write-protection feature, make
sure that write-protection is switched off. The drive must have a minimum capacity of
8GB.
Not all USB 2.0 flash drives have been validated for use with the Fiery Color Server. If the
drive that you are using does not work, try another brand.
• Any computer (not provided) with:
– Windows Vista, Windows 7, or Windows 8
– DVD drive, built-in or attached
A DVD drive is not required if the system software is provided as an ISO file.
– Support for USB 2.0 or USB 3.0
(USB 1.1 may work, but it will be very slow.)
– Minimum of 500MB of available memory

The procedures in this section are:

• “To install the Fiery USB Setup Tool application” on page 5
• “To copy software to a USB flash drive” on page 6
• “To install system software using a prepared USB flash drive” on page 6

TO INSTALL THE FIERY USB SETUP TOOL APPLICATION

1 Insert the Fiery USB Setup Tool DVD into the media drive of the computer.

2 Double-click the executable file (the file type is Application) located on the root directory of
the DVD to start the installer.

3 At the Welcome screen click Next.

4 Accept the terms of the license agreement and then click Next.

Wait while the installer verifies the installation requirements.

N OTE : If the computer does not already have .Net framework installed, click Accept to accept
the terms of the license agreement that appears on the screen. Wait up to 10 minutes as the
.Net framework files are installed.
5 At the next screen, accept or change the destination location, and then click Install.

6 When prompted, click Install to begin the installation.

Wait while the application is installed on the computer.

7 At the InstallShield Wizard Complete screen, click Finish.

8 Remove the Fiery USB Setup Tool DVD.

 6

TO COPY SOFTWARE TO A USB FLASH DRIVE

N OTE : This procedure uses the Fiery USB Setup Tool application to copy the software to the
USB flash drive.
1 If necessary, start the Fiery USB Setup Tool application by clicking Start on the Windows
computer and choosing All Programs > EFI > Fiery USB Setup Tool.

2 Attach the USB flash drive to the Windows computer.

All data on the USB flash drive is lost when the drive is reformatted during the preparation
procedure. Make sure that no valuable data resides on the USB flash drive.
3 Depending on the file format of the system software provided, do one of the followings:

• If the system software is provided as an ISO image file, drag and drop the ISO image file
onto the Fiery USB Setup Tool window.
• If the system software is provided as a DVD media, insert the media into the DVD drive,
drag and drop the DVD drive (for example, d:) onto the Fiery USB Setup Tool window.
Once you have copied the contents, remove the DVD from the media drive.
4 Select the drive letter for the USB flash drive, and click Next.

5 When a message appears indicating that the USB flash drive is prepared, click Close to exit
the Fiery USB Setup Tool.

6 Remove the USB flash drive from the computer.

Do not leave the prepared USB flash drive attached to the computer. If the drive is still
attached when the computer starts up or reboots, system corruption may result.
7 Label the prepared USB flash drive with identifying information.

For example, copy onto a label tag (1) the product name, and (2) the system software version
number that you find printed on the System Software DVD label. The USB flash drive is now
prepared and can be used to install system software.

TO INSTALL SYSTEM SOFTWARE USING A PREPARED USB FLASH DRIVE

1 Remove all USB devices that may be connected to the Fiery Color Server.

2 If possible, print the Configuration pages (see the Service Guide).

The Configuration pages contain a list of any installed options and a record of the customer’s
current Setup configuration.
3 If you are reinstalling the same version of system software, back up the current system
configuration (see the Service Guide).

4 Shut down the Fiery Color Server (see the Service Guide). Leave the Fiery Color Server power
switch in the ON (|) position.

N OTE : If you cannot shut down the Fiery Color Server through the printer touch panel, press
and hold down the power button on the Fiery Color Server until the green light goes out and
the system shuts down.
5 Power off the printer using the main power switch on the front.
 7

6 Disconnect all external cables from the Fiery Color Server, except the power cable and the
printer interface cable.

N OTE : Be sure to leave the power cable connected between the Fiery Color Server and the
power outlet.
7 Flip the service switches to boot mode (switch 1 set to ON; switch 2 set to OFF).

N OTE : The LED display is mounted in upside-down orientation.

Flip the service switches ON

from normal (OFF) position...
1 2

Service switches LED display ON

...to service mode (ON) position.
1 2

F IGURE 1: Service switches on the Fiery Color Server

8 Attach the prepared USB flash drive to one of the USB connectors on the Fiery Color Server.

N OTE : If dust covers are attached to the USB connectors, remove one dust cover using
needlenose pliers.
9 Power on the Fiery Color Server by pressing the power button once.

Make sure that the Fiery Color Server turns on.

10 Wait while the files are transferred.

The file transfer can take from 5 to 15 minutes depending on the USB flash drive.

The LED on the flash drive shows sporadic activity during this time. The Fiery Color Server
LED display shows sporadic activity, eventually settling on 00. The display increases by one
number approximately every 30 seconds. When all of the files have been transferred, the Fiery
Color Server automatically shuts down.
11 Remove the USB flash drive from the Fiery Color Server.
 8

12 Flip the service switches to normal mode (both switches set to OFF).

For an illustration of the service switch modes, see Figure 1 on page 7.

Be sure to flip the service switches to normal mode and remove the USB flash drive from the
Fiery Color Server. If you do not perform these actions, the Fiery Color Server may fail to
start up.
13 Reconnect the cables to the Fiery Color Server (see the Service Guide):

• Connect the network cable between the Fiery Color Server and the customer network.
• Connect the scan crossover cable between the Fiery Color Server and the printer.
• Connect the printer interface cable between the Fiery Color Server and the printer.

N OTE : Be sure to use the correct cable for each connection.

14 Make sure that the Fiery Color Server power switch is in the ON (|) position.

15 Power on the printer using the main power switch on the front.

Allow the Fiery Color Server to start up and reach Idle (00 should appear on the Fiery Color
Server LED display).
Wait approximately five minutes longer for the Fiery Color Server Start page to print.
16 If you saved a configuration file earlier, restore the system configuration (see the Service
Guide).

N OTE : If it was not possible to save a configuration file or if you installed an upgraded version
of system software, you must configure Setup using the Configuration pages you printed
earlier. For information about performing Setup, see Configuration and Setup, which is part of
the user documentation set. Bypass any settings if it is more appropriate for the site
administrator to set them. After you exit Setup and allow the system to reboot, ask the site
administrator to restore the custom files that were archived earlier.
17 Install any required software patches:

• If you reinstalled the same version of system software, be sure to reinstall all software
patches that were previously installed on the Fiery Color Server. For a list of installed
patches, see the Configuration pages that you printed earlier.
• If you installed an upgraded version of system software (for example, version 1.0 to version
2.0), contact your authorized service/support center for a list of valid software patches.
Some or all of the patches listed on the Configuration pages that you printed earlier may
no longer be valid. Before installing a patch, be sure to verify with your authorized service/
support center that it is valid for your system version. Installing an invalid patch may result
in system corruption.
18 Reconnect any USB devices that you may have removed earlier.

19 If the Fiery Color Server requires a static IP address (for example, in a non-DHCP network
environment), work with the network administrator to configure it (see the Service Guide).