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Knowledge Sharing - Session No 4

December, 28th Dec 2014

PRIVILEGED AND CONFIDENTIAL. THE INFORMATION CONTAINED IN THIS MATERIAL IS PRIVILEGED AND CONFIDENTIAL, AND IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL TO WHOM IT IS ADDRESSED AND OTHERS WHO
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Agenda

 Mute call.

 What is mute call.

 Causes of mute call.

 Analysis for mute call.

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Mute call

Introduction

 Mute call is phenomena when A side cannot here B side or vice versa, and before call is normally
established. It can happen rarely that both sides cannot hear each other.

 User normally start speech call and during conversation feel muted connection.
 Initially connection was muted > 6 sec and A or B side disconnected call after all.

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Mute call
Causes of Mute call.

 Parameters setting
 UL interference.
 Core issue

 Parameters setting : In terms of parameters timers plays an important role in mute call analysis. So the
values of these timers should
be as per proper guidelines or
recommendation.

Timer Recommended Value DRE01 CRE04 DRE03


n313(Successive Out-Of-Sync Reception Max) 100 50 50 50
t313 (Out-of-Sync Reception Timer) 3 3 3 3
Default value = 12
0 0 0
t314(CallReestablishment timer) Recommended value = 8

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Mute call
Causes of Mute call.

 Now how these timers works.

 T314 = 0 denotes CS Speech Call re-establishment is not activated.


 T314 sent to UE in SIB 1.
 UE moves to cell FACH,searches for a suitable cell, send a Cell Update to UTRAN with causes RL
failure or RLC unrecoverable Error.

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Mute call
Causes of Mute call.

UL interference (>-100 dbm) : The Received Signal Strength Indicator (RSSI) is a value that takes into
account both RSCP and Ec/I0. It is usually given in dBm and can be calculated as follows:
RSSI [dBm] = RSCP [dBm] - Ec/I0 [dB] .

 In UMTS the uplink interference may be vary due to several factors


such as number of users cell, services & Radio condition.

 Basic Check list for high RTWP.


 Configuration issue(RNC & Node B …Classes definition).
 Jumper & Cables often partially reversed or loose.
 External interference –such as Interferer repeater.

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Mute call- Analysis

 We have done analysis on few sites in CRE04 those having the mute call problem for these sites,
we have done a short kind of analysis.

Approach to analysis for Mute call.

 Basic parameters check(timers values).

 Traffic analysis.

 Resource analysis.

 RTWP analysis.

 Service affecting Alarm

• CIC(Call instance code)

• If possible check the CTR/UETR

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Mute call- Analysis
Sum of
Sum of (RRC+RAB)
Sum of Sum of
Sum of Sum of Sum of Sum of RRC Failures
DeniedAd FailedRrcC
Period Total RRC RrcReqDe DeniedAd DeniedAd rejects by after
mDlChnlC onnectReq
Req niedAdm mDlHw mUlHw UTRAN Admission
ode Hw
(CS+PS) Control
(CS+PS)
7-Dec 22607503 29829 8459 1522 3389 4911 159990 112956
8-Dec 22648136 20273 10330 2185 2376 4561 79668 103633
9-Dec 21536588 15450 6455 569 2672 3241 71960 102988
10-Dec 21360417 13655 6263 1014 2184 3198 67183 102450
11-Dec 22112739 11662 5850 1519 1972 3491 56370 105016
12-Dec 22714155 9669 2652 231 1771 2002 35551 104240
13-Dec 22551993 5464 2674 192 1255 1447 25605 109565
14-Dec 23246183 20175 14229 1157 2433 3590 63251 123287
15-Dec 24072754 43306 13885 758 13880 14638 138818 147895
16-Dec 24109958 52464 9838 830 10355 11185 183328 176493
17-Dec 23932060 59165 20284 31914 3609 35523 133149 119331

 To push 3G_Voice call on 3G only parameter


modified on 14-Nov.

 14-Nov onwards increasing trend in Total RRC


Request & CS RRC Request.

 On same date onwards RRC Rejections also


increased in the network.

 In addition code and Hw denied cases also


increased in the cells.

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Mute call- Analysis
 To push 3G_Voice call on 3G only parameter
modified on 14-Nov.

 Approx 39% traffic increased in Post. That


means more users are now in 3G. Resulting the
incremental count in CS system NAS signaling
release and in drops as well.

• The NAS is a function layer running between the


User Equipment(UE) and the Core Network(CN).
The layer support traffic and signaling messages
between CN and UE.

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Mute call- RTWP Analysis
 On requested cells analysis its
observed that 4 sites are having
High RTWP issue. Cells attached
here with for the reference.

 FNSDR04WA & FNSDR20WM are


major offender cells.

 In Both cases traffic increased. So


might be due to the same UL_RSSI
increased and resulting in UL
interference.

 FNSDR04WA having high UL_RSSI


& PRACH issue. So same cell is
Traffic more suspected for mute call.
Period FNDGN19WB FNSDR04WA FNSDR20WM FNSNG11WA
07/Dec/14 121.52 17.96 0.06  FNSDR20WM is IBS cell so need to
08/Dec/14 171.00 16.82 0.05 check the DAS.
09/Dec/14 146.53 11.43 0.06
10/Dec/14 150.43 15.31 0.03
11/Dec/14 169.84 13.88 0.03 FNSDR04- PRACH DELAY
12/Dec/14 144.76 2.39 0.09
13/Dec/14 0.18 156.58 7.28
14/Dec/14 172.30 17.25 0.05
15/Dec/14 243.67 18.38
16/Dec/14 199.40 13.51
17/Dec/14 215.72 20.60

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Alarm Status.

 NTP server reachability alarm existed on 16 & 17


Nov. Now cleared.

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Mute call- Core issue.

 Core issue- For analysis of mute call at core end we need to analyze the traces
(RNC/CTR/UETR).
 We can also check core related issue with BICC & CIC.
 CIC(Call instance code).
 BICC( Bearer Independent Call Control):BICC is a call control protocol used between for serving
nodes.

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Mute call- Core issue.

 Core issue- For analysis of mute call @ core end we need to analyze the traces
(RNC/CTR/UETR).

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Mute call- Core issue.

 As per RNC traces we found that triggering of 2d(quality of current used frequency is below the
certain thresholds).
 So as per traces we have done some changes in usedfreqThresh2drscp.

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