Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Title Page
Certificate
Acknowledgement
Declaration
Introduction
Industry profile
Introduction to the Company
Introduction to the Topic
Research Methodology
Analysis and Interpretation
Conclusion
Bibliography
Annexure
1
Introduction
Well, in simple terms, room inventory is basically a calculation: The number of rooms a hotel has
MINUS the amount of rooms sold. = the number of rooms available for a particular day
2
INDUSTRY PROFILE
Hotel
Tourist attractions
Market Size
With the growth in India’s disposable incomes, and digitally advanced tools for
experiencing journey, the country has witnessed major increase in the market share
in this segment.
3
The number of Foreign Tourist Arrivals (FTAs) increased 10.8 per cent
year-on-year to 3.88 million
The travel and tourism sector in India accounted for 8 per cent of the total
employment opportunities generated in the country in 2017, providing
employment to around 41.6 million people during the same year. The
number is expected to rise by 2 per cent annum to 52.3 million jobs by 2028.
4
Some of the major initiatives planned by the Government of India to give a boost
to the tourism and hospitality sector of India are as follows:
Under Budget 2018-19, the government has allotted Rs. 1,250 crore (US$
183.89 million) for Integrated development of tourist circuits under Swadesh
Darshan and Pilgrimage Rejuvenation and Spiritual Augmentation Drive
(PRASAD).
In the long run, budget and small hotels have a wide scope for capturing more
market, as the nation would see a huge gap in demand-supply.
As per ICRA, the revenue growth for the Financial Year 2018-19, is expected to
reach 6-7%.
Apart from the above initiatives, the government has proactively sought foreign
investment from countries such as China, the United States and Japan, leading to
an increase of business related travel to the country.
5
6
COMPANY PROFILE
7
RADISSON HOTEL VARANASI
The Mall Cantonment
Varanasi
U.P. 221002, IN
221 002
India
8
NAME OF THE RADISSON HOTEL
COMPANY
VARANASI
LOCATION
Hoteliering and Catering
SERVICE
Bhadohi Hotels Ltd.
OWNERSHIP
30th September ,2002
INCORPROTION
DATE
a. Radisson Collection
b. Radisson Blu
c. Radisson
d. Radisson Red
e. Park Plaza
h. Prizotel
Radisson Hotel, Varanasi, is the Radisson brand operating as a franchisee. Radisson is an upscale
hotel, which gathers inspiration from Scandinavian style of hospitality. The brand ensures satisfaction of
all its employees, following a “Yes, I Can!” attitude. Under this brand, the RHG owns 217 hotels, of
which 54 are in Asia Pacific region.
VISION
The company’s long-term vision is to be one of the top three hotel companies in the world, and the
company of choice for guests, owners and investors, and talent. Whenever a guest plans a trip or an
investor or owner is thinking of a partner, or whenever someone is looking for a job in the hospitality
industry, they will all think of Radisson Hotel Group first.
9
ABOUT RADISSON HOTEL VARANASI
Initiating its operations on September 30, 2002, the Radisson Hotel is the 5-star rated hotel brand
located at The Mall Road, Varanasi. The hotel offers 116 air conditioned rooms, equipped with a
The three banquet halls - Jasmine, Rose Room I and Rose Room II – offer a meeting, and business
space within the property. The Radisson Rewards, Radisson Meetings, Health Club, Travel Desk,
free WiFi, laundry services, etc., add up to the value to the customers.
Director
↓
General Manger
↓
Assistant General Manager
↓
Head of the Departments
↓
Supervisors
↓
Employees
↓
Supervisors
↓
Staff
10
Further, the managers and supervisors and the remaining staff are classified on the basis of grade as:
Manager 3>Manager2>Manager1
Supervisor 2 > Supervisor 1
The staff is categorized as Staff 4 > Staff 3 > Staff 2 > Staff 1
At the peak,
II.
11
HOUSEKEEPING MR. ANJAN KUMAR
SAHU
IV.
IT MR. SANJAY
SRIVASTAVA
VI.
12
I. ENGINEERING DEPARTMENT
The engineering department at Radisson works to ensure efficient power supply to the entire property. It
handles the centralized air conditioning plant, water purifying plant, power-backup plant, steam boilers,
and fire-fighting mechanism for the entire premise. It caters to all the complaints related to these –coming
from the guests and other departments as well. The department prepares its detailed cost-sheet, budgets,
electricity consumption records etc. Additionally, the painting and decoration of the property is also
handled by this department only.
Manager – Finance
Assistant Credit
Cashier
Purchase Executive
Store Incharge
13
SWOT Analysis of the Radisson Hotel, Varanasi
Every organization has its own way of dealing for achieving success in future. As I had gone
under training for six months in a hotel called Radisson rated as a 5 star hotel. During my
training phase, I was somehow familiar with the internal and external environment as an
important part of the strategic planning process of the hotel. Usually internal is classified as S =
Strength and W = Weakness, and External to the organization can be classified as O =
Opportunities and T = Threats. Due to SWOT analysis a organization is much capable in
functioning smoothly.
Somehow the SWOT analysis provides information that is helpful in matching the organizations
resources and capabilities to those competitive environment in which it operates, as it is
instrumental in strategy formulation and selection.
The SWOT analyses of the hotel Radisson are listed as follows:
Strength
Brand name of Carlson
24*7 hrs. service to the guest
Location situated in the center heart of the city
High standard and luxurious amenities and accessories
Good reputation and meeting the expectation among the customer
Weakness
Political Instability
Lack of employee and the educational qualification
Lack of equipment like trolley, chemicals, machines etc.
Lack in refreshing environment
Opportunities
New outlets such as Coffee Shop, terrace garden in the new wing
Event organizing
Appointing trainees from different institutes
14
Adopting new and fast technologies
Service rapidly increasing for the guest
Threads
Political and Economic instability of the country
Union interruption in different functions
High competitive market
15
INTRODUCTION ABOUT INVENTORY
MANAGEMENT
16
INTRODUCTION
Inventories constitute the most significant part of current assets of a company like in India. On
an average, Inventories are approximately 60% of current assets in public Ltd. companies in
India. A firm neglecting the management of Inventories will be jeopardizing its long run
profitability and may fail ultimately. It is possible for a company for a company to reduce its
level of Inventories to a considerable degree. The reduction in “excessive” inventories carries a
favorable impact on a company’s profitability. Inventory is composed of assets that will sell or
used in future in the normal course of business operations. The assets, which firms store as
inventory in anticipation of need, are
1. Raw material
2. Work in progress
3. Finished Goods
Inventory, is current assets, but differs from other current assets. Because only financial
managers are not involved rather, all the functional areas, i.e. finance, marketing, production &
purchasing are involved.
The job of the financial manager is to reconcile the conflicting view points of the various
functional areas regarding the appropriate inventory level in 0order to fulfil the overall objective
of maximizing the owner’s wealth.
Thus, Inventory management like the management of other current assets, should be related to
the over-all objective of the firm.
17
INVENTORY AND FINANCE MANAGER
Although inventory management usually is not the direct operating responsibility of finance
manager, the investment of funds in inventory is an important aspect of financial management.
Consequently the finance manager must be familiar with ways to control inventory effectively,
so that capital may be allocated efficiently. The greater the opportunity cost of funds invested in
inventory, the lower is the optimal level of average inventory and also the lower the optimal
order quantity, all other things held constant. The EOQ model also can be useful to the finance
manager in planning for inventory financing.
When demand or usage of inventory is uncertain. The finance manager may try to effect policies
that will reduce the average lead time required to receive inventory, once an order is placed. The
lower the average lead time, lower is the safety stock needed and lower is the total investment in
inventory, all other things held constant. The greater the opportunity cost of funds invested in
inventory, the greater is the inventory to reduce this lead time. the purchasing department may
try to find new vendor that promise quick delivery ,or it may pressure existing vendor to deliver
faster. The production department may be able to deliver finish goods faster by producing a
smaller run. in either case, there is trade-off between the added cost involved in reducing the
;lead time and the opportunity cost of funds tied up in inventory.
The finance manager is also concerned with the risk involved in carrying inventory. The major
risks involved in carrying inventory. The major risk is that the market value of specific
inventories will be less than the value at which they were acquired. Certain types of inventory
are subject to obsolescence, whether it be in technology or in consumer tastes. A change in
technology may make an electronic component worthless. A change in style may cause a retailer
to sell goods at substantially reduced prices. The principle risk is that of fluctuations in market
price. The finance manager is perhaps the best person to make an objective analysis of
the risks associated with the Radisson Hotel investment in inventories. These risks must be
considered in determining the appropriate level of inventory the firm should carry.
18
NATURE OF INVENTORY
Inventory are stock of the company is manufacturing for sale and components that make up the
product. The various forms in which inventories exist in a manufacturing company are:
1. Raw Material: Raw Material is those basic inputs that are converts into finished
goods through manufacturing process. Raw Material inventories are those units,
which will purchase & stored for future production.
2. Work in progress: Work in progress inventories are semi-manufactured products.
They represent products that need more work before they become finished products
for sale.
3. Finished goods: These are completely manufactured products which are ready for
sale. Stock of raw materials and work in progress facilitates production while stock of
finished goods is required for smooth marketing operations.
19
PURPOSE OF HOLDING INVENTORY
A firm also needs to maintain inventories to reduce costs and ordering costs and avail quantity
discounts. There are three main purposes or motive:
1. To meet the demand of the product by efficiently organizing the Radisson Hotel
operations.
2. To minimize the Radisson Hotel investment in inventory.
3. To avoid both over-stock and under-stock of inventory.
4. To eliminate duplications in ordering or replenishing stocks.
5. To minimize losses through deterioration, pilferage, wastages & damages.
6. To ensure right quality goods at reasonable prices.
7. To design proper organization for inventory management.
8. To facilitate furnishing of data for short –term & long-term planning & control of
inventory.
20
VALUATION OF INVENTORY
The price of materials and income of a concern is directly proportional to each other. So it is
necessary that a method of pricing materials should be such that it gives a realistic value stocks.
To safe guard public interest, the Government of India has instituted statutory controls to prevent
frequent change of material valuation method for at least three years.
21
BENEFITS OF HOLDING INVENTORY
The major benefits of holding Inventory are the basic functions which are of crucial
important in Radisson Hotel production & marketing strategies.
The basic function of Inventory is to act as a buffer to decouple or uncouple the various
activities of a firm so that all do not have to be pursued at exactly the same rate
1. Purchasing
2. Production
3. Selling
BENEFITS IN PURCHASING
If the purchasing of raw material and other goods is not tied to production/sales, i.e. a firm can
purchase, several advantages would become available. In the first place, a firm can purchase
larger quantities than is warranted by usage in production or the sales level.
In the second, firms can purchase goods before anticipated or announced price increase. This will
lead to a decline in the cost of production. Thus Inventory, serves as a hedge against price
increases as well as shortages of raw materials. This is highly desirable inventory strategy.
BENEFITS IN PRODUCTION
Finished goods inventor serves to uncouple production and sale. This enables production at a rate
different from that sale. That is production can be carried on at a higher or lower than the sales
22
rate. This would be of special advantage to firms with a seasonal sales pattern. In their case, the
sales rate will be higher than the production rate during the part of the year (peak season) and
lower during the off-season. The choice before the firm is either to produce at a level to meet the
actual demand. In brief, since inventory permits least cost production scheduling. Production can
be carried on more efficiently.
BENEFITS IN SALES
The maintenance of inventory also helps a firm to enhance its sales effort. For one thing, if there
are no inventories of finished goods, the level of sales will depend upon the level of current
production. A firm will not be able to meet demand instantaneously. There will be a lag
depending upon the production process. If the firm has inventory, actual sales will not have to
depend on lengthy manufacturing process.
23
INVENTORY CONTROL
Effective inventory management requires an effective control system for the inventories. In
managing inventories, the Radisson Hotel objective should be in consonance with the
shareholders, wealth maximization principle. To achieve this, the firm should determine the
optimum level inventory. Efficiently controlled inventories make the firm flexible. Inefficient
control results in unbalanced inventory and inflexibility – the firm may sometimes run out of
the stock and sometimes may pile up unnecessary stocks. This increases the level of
investment and makes the firm unprofitable. To manage inventories efficiency, answers
should be sought to the following two questions:
The second question, when to order arises because of uncertainty and is problem of
determining the reorder point.
24
ECONOMIC ORDER QUANTITY
One of the major inventory management problem is to be resolved is how much inventory
should be added when inventory is replenished. If the firm is buying raw materials, is has to
decide lots in which it has to be purchased on each replenish. If the firm is planning a
production run, the issue is how much production to schedule. These problem, are called
order quantity problems, and the task of the firm is to determine the optimum or economic
order quantity.
1. Ordering costs
2. Carrying costs
25
Ordering costs increase with the number of orders; thus more frequently inventory is
acquired, the higher the Radisson Hotel ordering costs. On the other hand, if the firms
maintain large inventorylevels, there will be few orders placed and
Ordering costs will be relatively small. Thus, ordering costs decrease with increasing size of
inventory.
(2)CARRYING COST
Costs incurred for maintaining a given level of inventory are called Carrying costs. They
include: Storage. Insurance, taxes, Deterioration and Obsolescence. Carrying costs vary with
inventory size. This behavior is contrary to that of ordering costs which decline with increase
in size of inventory. The economic size of inventory would thus depend on trade-off between
carrying costs and ordering costs.
The optimum inventory size is commonly referred to as economic order quantity. It is that
order size at which annual total costs of ordering and holding are the, minimum. We can
follow three approaches – the trail and error approach, the formula approach and the graphic
approach – to determine the economic order quantity (EOQ).
O is Ordering cost.
26
RE-ORDER POINT
The problem, how much to order is solved by determining the economic order quantity, yet the
answer should be sought to the second problem, when to order. This is a problem of determining
the re-order point. The re-order point is that inventory level at which an order should be placed to
replenish the inventory. To determine the re-order point under certainty, we should know: (a)
Lead time, (b) average usage, and (c) economic order quantity.
Lead time is the time normally taken in replenishing inventory after the order has been placed.
By certainty we mean that usage and lead time do not fluctuate. Under such a situation, re-order
point is simply that inventory level which will be maintain for consumption during the lead time.
That is:
SAFETY STOCK
It is difficult to predict usage and lead time accurately. The demand for material may fluctuate
from day to day or from week to week. Similarly, the actual delivery time may be different from
the normal lead time. If the actual usage increases or the delivery of inventory is delayed, the
firm can face a problem of stock-out which can prove to be costly for the firm. To guard this
problem, the firm may maintain a safety-stock – some minimum or buffer inventory as cushion
against expected increased usage and delay in delivery time.
27
SELECTIVE INVENTORY CONTROL
ABC ANALYSIS
Usually a firm has to maintain several types of inventories. It is not desirable to keep the
same degree of control on all of the items. The firm should pay maximum attention to those
items whose value is the highest. The firm should, therefore, classify inventories to identify
which items should receive the most effort in controlling. The firm should be selective in its
approach to control investment in various types of inventories. This analytical approach is
called ABC analysis and tends to measure the significance of each item of inventories in
terms of its value. The high value items are classified as ‘An item’ and would be under the
tightest control. ‘C items’ represent relatively least value and would be under simple control.
‘B items’ fall in between these two categories and require reasonable attention of
management. The ABC analysis concentrates on important items is also known as control by
importance and exception (CIE). As the items are classified in the importance of their
relative, this approach is also known as proportional value analysis (PVA).
1. Classify the items of inventories, determining the expected use in units and the price
per unit for each item.
2. Determine the total value of each item by multiplying the expected units by its unit’s
price.
3. Rank the items in accordance with the total value, giving first rank to the item with
highest total value and so on.
4. Compute the ratios of number of units of each item to total units of all items and the
ration of total value of each item to total value of all items.
5. Combine items on the basis of their relative value to form three categories – A, B and
C
28
6. The data in the following table illustrate the ABC analysis.
A 15 70
B 30 20
C 55 10
The items with the highest values is given priority and soon and are more controlled then low
value item. The re - rational limits are as follows.
ABC analysis helps in allocating managerial efforts in proportion to importance of various items
of inventory.
29
INVENTORY MANAGEMENT CONTROL TECHNIQUES
The purpose of minimum order quantities is to allow suppliers to increase their profits while
getting rid of more inventory more quickly and weeding out the “bargain shoppers”
simultaneously.
A minimum order quantity is set based on your total cost of inventory and any other expenses
you have to pay before reaping any profit – which means MOQs help wholesalers stay profitable
and maintain a healthy cash flow.
The just in time inventory supply system is a shift away from other "just-in-case (JIC)"
strategies, in which producers hold large inventories to have enough product to absorb maximum
market demand.
Minimize costs such as rent and insurance by reducing your inventory
Less obsolete, outdated, and spoiled inventory
Reduce waste and increase efficiency by minimizing or eliminating warehousing and stockpiling,
while maximizing inventory turnover
Maintain healthy cash flow by ordering stock only when necessary
Production errors can be identified and fixed faster since production happens on a smaller, more
focused level, allowing easier adjustments or maintenance on capital equipment
30
Reorder point = (Average Daily Unit Sales x Average Lead Time in Days) + Safety Stock
This equation can help you stop being a victim to market spikes and slumps and instead, consistently
order the right amount of stock each month.
31
VALUATION OF INVENTORY CONTROL
FIFO-:
"FIFO" stands for first-in, first-out, meaning that the oldest inventory items are recorded as sold first but
do not necessarily mean that the exact oldest physical object has been tracked and sold. In other words,
the cost associated with the inventory that was purchased first is the cost expensed first. With FIFO, the
cost of inventory reported on the balance sheet represents the cost of the inventory most recently
purchased.
32
FIFO in table form :
LIFO-:
The LIFO method operates under the assumption that the last item of inventory purchased is the
first one sold. Picture a store shelf where a clerk adds items from the front, and customers also
take their selections from the front; the remaining items of inventory that are located further from
the front of the shelf are rarely picked, and so remain on the shelf – that is a LIFO scenario.
33
HIFO-:
Highest in, first out (HIFO) is an inventory distribution method in which the inventory with the
highest cost of purchase is the first to be used or taken out of stock. This will impact the
company's books such that for any given period of time, the inventory expense will be the
highest possible for cost of goods sold (COGS) and ending inventory will be the lowest possible.
Where:-
Cost of Goods Sold = (Average Unit Cost) x (Number of Units Sold)
Unit Cost per batch = (Cost/Quantity)
34
Inventory Turnover Ratio
What it is
This ratio is often a firm’s inventory turns over during the course of the year. Because
inventories are the least liquid form of assets, a high inventory turnover ratio is generally
positive. On the other hand, and usually high ratio compared to the average for the industry could
mean a business is losing sales because of inadequate stock on hand.
When to use it
If a firm’s business has significant assets tied up in inventory, tracking its turnover is critical to
successful planning. If inventory is turning too slowly, it could indicate that is may be hampering
the firm’s cash flow.
Because this ratio judge’s annual inventory turns, it is usually conducted once a year.
The formula: cost of goods sold /Average value of inventory
YEAR COST OF GOODS SOLDAVG VALUE OF INVENTORY INVENTORY TURN OVER
RATIO
2013 70340.33 4076.86 17.25
2014 75687.45 4800.64 15.76
2015 184082.21 12583.99 14.63
2016 190053.62 16067.13 11.83
2017 419760.92 10185.20 41.21
After incoming materials have been examined and approved they are passed on to the
appropriate stores together with the goods received note. Articles are inspected and passed and
on the stores in the usual way. In order to keep the accounting procedure uniform, it is desirable
that a goods received note be prepared for these articles also, the store keeper than places the
inventory in appropriate bin or shelf and make necessary entries in the receipt column of the Bin
Card.
35
A location code for materials helps in proper store - keeping with greater efficiency, because
stores can be easily identified. It is a part and parcel of stock control procedure. Location code
helps in mechanized accounting and safeguard against omission in counting as verification.
BIN CARD:-
BIN CARD
For each kind of materials or article a Bin Card attached to the bin which each individual’s
materials is stored. A bin card provides a running record of receipts, issues and stock in the
simplest form. An entry will be made at the time of each receipt or issue and new balance will be
extended.
These cards should agree with the quantities entered in the relevant accounts in the stores ledge.
The main advantage is to enable the stores keeper to ascertain at a glance the quantity of
materials in stock and remind him to place purchase requisition for further suppliers the ordering
level has been reached more over they provide on independent check on stores ledger and
anciently a second perpetual inventory. If the bin card is from three years then the transactions
are made in same card. If Bin Card does not exist new Bin Card to be opened.
36
STORES LEDGER ACCOUNT
FORM NO: FOLIO:
Location:
in out balance
37
MATERIAL RETURN NOTE
FROM: NO:
DEPARTMENT: DATE:
JOB NO:
ORDER NO:
Rate
Amount
38
Being part of back end processes and hidden behind the glitz and
glamor of the hospitality industry is Inventory Management. A
rather important module, inventory management lets managers
automate the process of tracking rooms, and food and beverage
consumption in the hotel. I am sure many inventory managers will
agree that manually filing cash memos and getting clearance from
finance department to pay vendors was a nightmare and a huge
waste of effort. With the arrival of hospitality technology solutions,
automation of the inventory system means lesser work and greater
visibility into stock, automated reminders as stock levels diminish,
faster decision making on which vendor delivers what, at what
price point and thus greater efficiency on stock maintenance in the
hotel.
A hotel ERP or property management system (PMS) simplifies
inventory management to a large extent and makes tracking of
purchase and sales accurate. There are numerous operations in
inventory which happen simultaneously, these include sales
through point of sale terminals, room service, purchase of food,
beverages, other room related consumables and durables. Tracking
all these activities can be difficult and if not tracked adequately can
result in revenue leakage, wastage, and theft. A good inventory
39
management system helps a hotel predict demand and supply rate
with great accuracy and reduces the chance of error, it also helps a
hotel access business intelligence, plan expenditure and keep a
tighter control on profit. Besides all this, inventory management
also facilitates vendor management and provides information such
as:
Vendor Performance – Allows hotel managers to choose better
performing vendors by tracking information such as time of
delivery time, accuracy of delivery, cost effectiveness etc.
Vendor Accountability – Ensuring a vendor delivers the right
shipment and hotels. An integrated inventory management
system allows hotel managers to pinpoint errors in delivery with
great accuracy and make vendors accountable for their own
action.
Order Management – to prevent both overstocking and stock
outing situations
Data obtained from inventory management system can be
advantageous to increase the efficiency of a hotel. To begin with
inventory management maintains a database of all buying, selling
and consumption trends and thus acts as an incredible source of
40
business information as it pinpoints areas of concern and helps
minimize fraud.
Functions of Inventory Management software
Here is a quick glance at some of the functions of a good inventory
management software.
Stores creation – sub store and main stores can be created with
rate calculation like weighted average, last price and last in first
out (LIFO)
FSN can be defined and analysis reports are available
Quotation analysis can be done with vendor analysis, tender
forms, comparison sheets and auto generation of purchase order
is available
Purchase requisition, purchase orders, indents can be mailed,
printed and two levels of authorizations are available. Also
available is a standing purchase order
Service work order is available
Item stock levels like minimum, maximum, and reorder level and
reorder quantity can be defined with recording of Batch#,
Consignment#, Capital goods etc
Vendor master with vendor analysis, tax deduction at source
entry applicable
41
Reports on stock levels, consumption summary by cost centers/
departments, spending pattern based on the last year average
consumption in comparison with current year
Audit reports for transactions, PO, SPO, indents and purchase
requisition is available
Value added tax (VAT) reports can be accessed
Budgets can be defined and budgets vs. actualization is available
Physical stock entries can be made for a month end process and
reports on physical stock, store balance, negative variance
reports are available
Access to efficiency reports
Reports on reorder levels and reorder quantities and option to
update reorder levels
Lookups on stocks, consumptions and authorization status for
PO, SPO, indents and purchase requisitions, vendor selection
based on lat price and last received date
An inventory management system is a must for the smooth
functioning of any hospitality property but while choosing, a hotel
needs to review its size and requirements. Do ensure you have an
in-depth demo and check out all the features of the system before
you make an application.
42
INVENTORY MANAGEMENT
RADISSON VARANASI
43
INVENTORY MANAGEMENT AT RADISSON
Being part of back end processes and hidden behind the glitz and glamor of the
hospitality industry is Inventory Management. A rather important module,
inventory management lets managers automate the process of tracking rooms, and
food and beverage consumption in the hotel. I am sure many inventory managers
will agree that manually filing cash memos and getting clearance from finance
department to pay vendors was a nightmare and a huge waste of effort. With the
arrival of hospitality technology solutions, automation of the inventory system
means lesser work and greater visibility into stock, automated reminders as stock
levels diminish, faster decision making on which vendor delivers what, at what
price point and thus greater efficiency on stock maintenance in the hotel.
A hotel ERP or property management system (PMS) simplifies inventory
management to a large extent and makes tracking of purchase and sales accurate.
There are numerous operations in inventory which happen simultaneously, these
include sales through point of sale terminals, room service, purchase of food,
beverages, other room related consumables and durables. Tracking all these
activities can be difficult and if not tracked adequately can result in revenue
leakage, wastage, and theft. A good inventory management system helps a hotel
predict demand and supply rate with great accuracy and reduces the chance of
error, it also helps a hotel access business intelligence, plan expenditure and keep a
tighter control on profit. Besides all this, inventory management also facilitates
vendor management and provides information such as:
Vendor Performance – Allows hotel managers to choose better performing
vendors by tracking information such as time of delivery time, accuracy of
delivery, cost effectiveness etc.
44
Vendor Accountability – Ensuring a vendor delivers the right shipment and
hotels. An integrated inventory management system allows hotel managers to
pinpoint errors in delivery with great accuracy and make vendors accountable
for their own action.
Order Management – to prevent bothoverstocking and stock outing situations
Data obtained from inventory management system can be advantageous to increase
the efficiency of a hotel. To begin with inventory management maintains a
database of all buying, selling and consumption trends and thus acts as an
incredible source of business information as it pinpoints areas of concern and helps
minimize fraud.
Functions of Inventory Management software
Here is a quick glance at some of the functions of a good inventory management
software.
Stores creation – sub store and main stores can be created with rate calculation
like weighted average, last price and last in first out (LIFO)
FSN can be defined and analysis reports are available
Quotation analysis can be done with vendor analysis, tender forms, comparison
sheets and auto generation of purchase order is available
Purchase requisition, purchase orders, indents can be mailed, printed and two
levels of authorizations are available. Also available is a standing purchase
order
Service work order is available
Item stock levels like minimum, maximum, and reorder level and reorder
quantity can be defined with recording of Batch#, Consignment#, Capital goods
etc
Vendor master with vendor analysis, tax deduction at source entry applicable
45
Reports on stock levels, consumption summary by cost centers/ departments,
spending pattern based on the last year average consumption in comparison
with current year
Audit reports for transactions, PO, SPO, indents and purchase requisition is
available
Value added tax (VAT) reports can be accessed
Budgets can be defined and budgets vs. actualization is available
Physical stock entries can be made for a month end process and reports on
physical stock, store balance, negative variance reports are available
Access to efficiency reports
Reports on reorder levels and reorder quantities and option to update reorder
levels
Lookups on stocks, consumptions and authorization status for PO, SPO, indents
and purchase requisitions, vendor selection based on lat price and last received
date
An inventory management system is a must for the smooth functioning of any
hospitality property but while choosing, a hotel needs to review its size and
requirements. Do ensure you have an in-depth demo and check out all the features
of the system before you make an application.
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OBJECTIVE OF THE STUDY
Main Objective
Sub Objective
The study on Inventory is very important for a hotel. The objectives of this study are as
follows:
47
RESEARCH
METHADOLOGY
&
Data Survey
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INTRODUCTION
RESEARCH QUESTION
SAMPLING TECHNIQUE
SAMPLING SIZE
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SUMMARY OF ANALYTICAL TOOLS AND METHODS USED:-
For the purpose of the study, MS Excel has been used. The data has been
processed and presented in the form of Tables, Pie charts, Bar charts,
Line graphs, Area charts, to make interpretations of the financial
analysis tools used.
STEPS OF METHODOLOGY
COLLECTION OF DATA
ORGANIZATION OF DATA
PRESENTATION OF DATA
ANALYSIS OF DATA
INTERPRETATION OF DATA
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COLLECTION OF DATA
1. Secondary Method
2. Primary Method
Secondary Method
The methodology followed in conducting the study is to collect data regarding financial
statement of company, working capital and its management, need of inventory management in
Radisson Hotel. .
The facts & data were taken from magazines and annual report of company.
Primary Method
The primary data were collected from asking many individuals, employee of the company. They
provide me relevant information for completing my study.
The information / data collected during data process are organizing and presented in a
comprehensible sequence to make the understandable. The data, thus obtained is then edited,
classified and put in a tabulated form to make it understandable.
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PRESENTATION OF DATA
After organizing the data, it is ready for presentation. These are presented in different modes like
charts, tables, and diagrams etc. the main objective of presentation is to put collected data into a
easy reliable form.
ANALYSIS OF DATA
After organizing and presenting the data, the researchersthen has to proceed towards conclusions
by logical inferences.
INTERPRETATION
Interpretation is the last and main step of research methodology. Interpretation means to bring
out meaning of data & to convert mere data into information. After analysis the data, various
conclusion are found out on the basis of logical inferences. Without interpretation research study
can’t be completed.
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ANALYSIS AND INTERPRETATION
ABC Analysis
Raw material (at closing stock
2014 582.11
2015 1858.17
2016 2031.85
2017 1768.52
Series 1
3
Series 2
Series 3
2
0
Category 1 Category 2 Category 3 Category 4
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RATIO ANALYSIS
1.LIQUIDITY RATIOS FOR 3 YEAR
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Liquidity Ratio
3.50 2.99
3.00 2.67
2.50 2.15
0.50
YEARS
INTERPRETATION
The company shows a sound financial health as per the current ratios of the 3 years, all being
above 1. The business has enough funds to meet its short term obligations as they come by.
Also, the company’s liquid assets are sufficient to meet any sudden obligation that arises.
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Activity Ratios
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Fig 10: Total Assets Turnover Ratio
2017 1.49
2016
RATIO
INTERPRETATION
With total assets turnover ratio above 1 for each year, the company is able to manage its total assets well
enough to generate more than a rupee of revenue against each rupee invested in assets.
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Table 6: Debtors Turnover Ratio
2017 12.58
year 2015
2017
2015 19.38
RATIO
INTERPRETATION
Though the Debtors turnover ratio is high, it has been on a declining trend since 2015. The company is
facing issues in recovering its receivables within time, and has extended its credit period.
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Table 7 : Creditors Turnover Ratio
2017 11.03
2015
2016 12.49
2016
2017
2015 12.22
INTERPRETATION
The creditors’ turnover ratio shows that the business is able to pay its bills on time. The ratio
increased slightly from 2015 to 2016 but declined in 2017, stating that the firm is paying its
creditors more slowly.
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Fig 13: Average Collection and Payment Period
35.0029.5829.22 33.09
30.00 29.01
25.00 22.17
20.00 18.83 Average payment
15.00 peroid
10.00 Average Collection
5.00 Period
0.00 2015 2016 2017
YEAR
INTERPRETATION
The business has been able to defer its payment for a period higher than the time it takes to recover its
receivables. Though the days taken to collect receivables have increased in 2017, it is still lower than the
payment deferral for the year.
Inventory Turnover
Ratio
AMOUN
T RATIOS
2017 2016 2015 2017 2016 2015
SALES 49.32 49.87 46.98
Opening
Inventory 1.15 1.13 1.17
Closing Inventory 1.13 1.15 1.13 43.26 43.75 40.85
Average
Inventory 1.14 1.14 1.15
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Fig 14: Inventory Turnover Ratio
2017 43.26
43.75 2015
2016 2016
44.00 43.75
43.50 43.26
43.00
42.50
YEARS
INTERPRETATION
The business is able to convert its inventory into cash in 43.26 days in 2017 which is clearly
higher than the holding period in 2015.
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Table 9: Fixed Assets Turnover Ratio
2017 1.01
year 20160.982015
YEA
2016
R
2 2017
0
1
5
INTERPRETATION
The firm’s efficiency to generate revenue with its fixed assets declined from year 2015 to
2016. It could generate only 0.98 rupee revenue against each rupee invested in fixed assets.
But, it gained back its earning capacity in 2017 as it managed to generate 1.01 rupee as
revenue against each rupee of fixed assets.
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Statement of Working Capital Changes
2% 6%
Iventories
14%
Trade receivables
equivalents
Advances
35%
Other Current Assets
INTERPRETATION
In the year 2015, the organisation’s current assets were dominantly short term loans and
advances (43%), while it maintained only 6% of inventory. The trade receivables were at
moderate level.
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Fig 2: Total Current Liabilities in 2015
37%
Other Current
Liabilities
34%
INTERPRETATION
The organisation’s current liability mainly constituted trade payable which accounted for
37%, while its provisions for the short term requirements were for only 29%.
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Fig 3: Total Current Assets in 2016
3% 5%
16%
26% Trade receivables
Advances
50%
INTERPRETATION
The company’s 50% of the current assets included cash and cash equivalents this year. While
other current assets constituted for only 3%.
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: Total Current Liabilities in 2016
37%
Other Current
Liabilities
Short
termprovisions
33%
INTERPRETATION
Similar to previous year, the company’s balance sheet showed high level of trade payables
(37%). The other current liabilities of the business were 33% of the current liabilities.
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Table 1: Statement showing Working capital changes from Year 2015 to Year 2016
(in crores)
PARTICULARS 31.3.16 31.3.15 INCREASE DECREASE
Inventories 1.15 1.13 0.02 -
Trade receivables 3.63 2.42 1.21 -
Cash & Cash equivalents 11.26 6.20 5.06 -
Short term loans and
Advances 5.94 7.65 - 1.71
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CONCLUSION
&
LIMITATIONS
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CONCLUSION
SUMMARY OF THE KEY FINDINGS
ii. The company used to maintain a high level of cash and cashequivalents until 2016, but it
suddenly reduced the composition in 2017.
iii. The investment in inventory and other current assets is not high;hence maintenance of
high liquid assets is possible.
iv. Short term loans and advances form a major portion of current assets in all the years.
vi. .Therehas been a positive change in the inventoryl of the business. Thefirm is able to
maintain ample fund for working capital needs over and above its current liabilities.
vii. Therehas been a major reduction in short term provisions, indicating a fall in short term
employee benefits in 2017.
viii. The firm holds a sound position in terms of short term finance with an average current
ratio of 2.26, i.e., it has more than twice funds to meet its current obligations.
ix. .Even its liquid ratio is strong;it maintains highly liquid assets to meet its any sudden cash
requirements, sufficiently.
x. Thetotal assets and fixed assets ratios suggest that the company has been using its
property efficiently enough to generate revenues.
xi. Aminor drop in fixed assets turnover ratio indicates investment in long term projects.
xii. The business does not maintain a very high level of inventory, yet its holding period has
been on an increasing trend, thus pushing up the inventory holding costs.
xiii. Although the business is able to shorten its operating cycle by collecting receivables
early and deferring its payments, past two years have shown a delay incollection period,
indicating mild difficulties in collection of receivables.
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LIMITATIONS
Although every effort have been made to collect the relevant information through the source
available, still some relevant information could not be gathered.
1. The time duration could not provide ample opportunity to study every detail of
management in the company.
2. There are restrictions not to visit some specific areas.
3. The concerned executives were having very busy schedule.
4. The company on account of confidential reports has not disclosed some figures
5. Estimates are based upon predictions.
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BIBLIOGRAPHY
71
BIBLIOGRAPHY
BOOKS
MANUAL
Annual Reports
WEBSITES
www.liberyshoes.com
www.libertyfreedom.com
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ANNEXURE
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Hotel Radisson
BALANCE SHEET AS AT 31st MARCH,2018
PARTICULARS
FUNDS EMPLOYED
Shareholder's Funds
Loan Funds
Deferred Tax
1,61,15,10,286
APPLICATIONS OF FUNDS
Fixed Assets
Investments 6,42,62,581
Inventories 53,64,96,035
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Loans and Advances 30,01,48,434
1,34,94,75,847
Provisions 7,36,57,317
1,61,15,10,286
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PROFIT AND LOSS ACCOUNT
(Amount in Rs.)
PARTICULARS
INCOME
SALES 2,21,11,97,993
2,04,88,29,774
EXPENDITURE
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Earlier year adjustment 54,964
APPROPRIATIONS
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BALANCE SHEET AS AT 31st MARCH,2018
PARTICULARS
FUNDS EMPLOYED
Shareholder's Funds
Loan Funds
Deferred Tax
2,34,11,55,623
APPLICATIONS OF FUNDS
Fixed Assets
Investments 18,49,99,976
Inventories 76,17,38,315
1,81,20,38,152
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Less: Current Liabilities 43,53,53,212
Provisions 5,20,13,500
2,34,11,55,623
***************S
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