9-4 = ed 26-4 = bfsm 29-4 = shrm 6-5 = aor 7-5 = economic 13-5= hrm 15-5 = infor mana 20-5

= stat

12-4 sapm 29-4 = shrm 3-5 = cor fina 6-5 = aor 20-5= stat

6369116991

EMPLOYEE WELFARE MEASURES

 ABSTRACT

Welfare is the measures of promoting the efficiency of employee.

The various welfare measures provided by the employer will have immediate
impact on the health, physical, Alertness, morale and overall efficiency of the workers and
there by contributing to the higher productivity. The basic propose of employee welfare is to
enrich the life of employees and to keep them happy and conducted. The objective of the
study was to find out extend of utilization of employee welfare facility by the workers.
Health, safety and welfare are the measures of promoting the efficiency of
employee. The various welfare measures provided by the employer will have immediate
impact on the health, physical, alertness, morale and overall efficiency of the worker and
thereby contributing to the higher productivity. The basic propose of employee welfare is to
enrich the life of employees and to keep them happy and conducted. Welfare measures
may be both statutory and non-statutory, laws require the employer to extend certain
benefits to employees in addition to wages or salaries. In the present study an attempt has
been made to study the employee welfare facilities and its impact on employee’s.
This project aims at knowing “EMPLOYEE WELFARE MEASURES”. In this
project the work atmosphere and the welfare measures provided by the organisation has
studied.
This survey is done within the organisation. The sample size is 100. The data was
collected by administering questionnaire and by adopting direct personal contact method. The
person met are all employees of the concern.
Collections of data were analysed and tabulated in a sequential manner and the
interpretation are given along with the tabulation. The conclusion and suggestions are also
given in this report for the improvement of this system in the organisation.
 CHAPTER – 1

INTRODUCTION ABOUT INDUSTRY AND COMPANY

PROFILE
 INTRODUCTION
Employee welfare is a term including various services, benefits and facilities
offered to employees by the employers. The welfare measures need not be monetary but in
any kind/forms. This includes items such as allowances, housing, transportation, medical
insurance and food. Employee welfare also includes monitoring of working conditions,
creation of industrial harmony through infrastructure for health, industrial relations and
insurance against disease, accident and unemployment for the workers and their families.
Through such generous benefits the employer makes life worth living for employees. Welfare
includes anything that is done for the comfort and improvement of employees and is provided
over and above the wages. Welfare helps in keeping the morale and motivation of the
employees high so as to retain the employees for longer duration. The welfare measures need
not be in monetary terms only but in any kind/forms. Employee welfare includes monitoring of
working conditions, creation of industrial harmony through infrastructure for health,
industrial relations and insurance against disease, accident and unemployment for the workers
and their families.
The following are the features of employee welfare:
 Employee welfare is a comprehensive term including various services, facilities
and amenities provided to employees for their betterment.
 Welfare measures are in addition to regular wages and other economic benefits
available to employees under legal provisions and collective bargaining.
 The basic purpose of employee welfare is to improve the lot of the working class
and thereby make a worker a good employee and a happy citizen.
 Employee welfare is an essential part of social welfare. It involves adjustment of
an employee's work life and family life to the community or social life.
 Welfare measures may be both voluntary and statutory.
INDUSTRY PROFILE:
Ashok Leyland is a well-known automobile manufacturing in India. Ashok
Leyland believes that its historical success and future prospects are directly related to
combination of strengths.
Formed in the year 1948 by “MR. RAGHUNANDAN SARAN” as “ASHOK
MOTORS”.
The company was renamed ‘Ashok Leyland’ with equity participation from
Leyland motors. Then Ashok motors becomes Ashok Leyland.
Ashok Leyland is the 2nd largest manufacturer of commercial vehicles in India, and
4th largest manufacturer of buses in the world, and the 12th largest manufactures of trucks.
Commercial vehicles include vans, trucks, Buses, taxicabs.
The government approved the progressive manufacture of Leyland and commercial
vehicles and a licence for the manufacture.
Ashok Leyland was First Indian auto company to receive ISO 9002 certification.
Ashok Leyland turn over for the first- time crossed RS.1000 million.
TWO MAJOR NEW TRUCK INDRODUCTION: India’s first 13- ton Truck
‘Tusker’ with a 125 hp engine was launched followed by the country’s first multi- axle truck
‘Taurus’.
People, planet and profit for all stakeholders especially our customers are at the core
of Ashok Leyland which resonates with our philosophy of “AAPKI JEET, HAMARI JEET”.
The company has around 1600 permanent employees and 1000 permanent contract
labour. Instead of appointing contract workers, it should hire the wards of employees and
local un employed youths.
Employees = 15000
MANUFACTURING UNITS:
Ennore, Tamil Nadu in Chennai was Established in 1948 (Trucks, Buses, Axles)
Hosur, Tamil Nadu in Krishnagiri District was Established in 1980- Has Two
plants for (Trucks, Vehicles, Engines).
Alwar, in Rajasthan was Established in 1982 (Bus manufacturing unit).
Bandara in Maharasthra was Established in 1982 (Gear box).
Pantnagar in Uttarakhand Was Established in 2010 (Cabs).
 COMPANY PROFILE
A Gold standard in quality, the Hosur plant 1 facility is the key manufacturing hub
for engines within Ashok Leyland. Ashok Leyland limited has gained immense expertise in
supplying and trading of commercial vehicles, Buses, Trucks in bulk from us for the best
quality products and services. The wide range of engines assembled diesel and CNG engines,
made in dust proof assembly lines with latest technology. It also manufactures critical
components like cylinder Block and Heads. This facility spread over 101.2 acres, with 44
acres are utilised by manufacturing shops and building state of the art engine Research and
development test cell facilities.
GEMBA MISSION:
 Increase in number of GEMBA
 CMI (cost management initiative
 Critical machine uptime
 Quality
 Safety
The company is the flagship of the Hinduja group.
PRODUCTS:

 Buses
 Trucks (U- Trucks, Boss
 Light vehicles (Dost)
 Defence vehicles
 Power solution
Nurturing Nature:
Ashok Leyland’s commitment to responsible manufacturing is a fundamental
principle in the organisation and not a later add on. This commitment is manifest in how the
enterprise has utilised unused land and nurtured the community at every facility.
1. Over 630 acres of green cover. Ecological responsibility goes beyond state
mandates or statutory requirements. Ashok Leyland has 443 acres of built up
manufacturing space, ensconced in over 630 acres of green cover all the world.
2. The Ashok Leyland Ecosystem- over 4,80,000 trees. With the Bhandara plant
leading the pack in eco- richness, nearly all Ashok Leyland facilities have thousands
of trees and plants within their campus, cumulatively sharing the organisation’s vision
of making for a bountiful green expanse.
3. The Pantnagar Benchmark. Pantnagar, in addition to nurturing over 78 acres of
green cover, is also equipped with rainwater harvesting and an advanced effluent
management system, which ensures zero discharge beyond the boundaries of the
facility.
On- the- training is usually the most effective way to learn the skills needed for your job
 HOSUR- 1 PLANT PROFILE:
About the plant profile:
Hosur – 1 is the second plant was established in 1980 after the parent Ennore plant in
Chennai. It around spread over 103 acres, of which 44 acres are built- up. Primarily the
facility manufactures engines for the company commercial vehicles. Apart from a variety of
diesel and CNG engines, the plant also manufactures and assembles heavy duty and special
vehicles, axles, gearboxes and marine gearboxes.
The plant has manpower of 1200 employees that are working. For production the plant is
having 6 shops (Machine shop and assembly shops)
 H-Series auto Engines
 H- Series marine engines
 H- Series industrial and gen set engines
 P 15 Engines
 ZD30 Engines
 ALRECON

H – SERIES ENGINES:
During the early 80’s Ashok Leyland collaborated with le manufacturer Hino
Motors from whom the technology was sourced. Initially these engines are called as Hino
engines and then Ashok Leyland started producing indigenous engines with Hino engines as
their base and coined it as H – Series engines. Now many H – Series engines are developed
with 4 and 6 cylinders and conforming to BS2, BS3 & BS4 emission norms standard in India
and also achieved in producing engines accepted by European standards. H – series engines
proved to be extremely popular with the customers for its excellent fuel efficiency and most
of the current models of Ashok Leyland come with H – Series engines, predominantly
employed in trucks and buses with multiple variants like captain 3718, Ecomet 1012, janbus,
Lynx, Viking diesel etc.

Other than using in commercial vehicles, H – Series engines are also used in various other
applications like Bulldozers, Marine engines, generators and Agricultural engines.
CUSTOMERS OF H – SERIES ENGINES:
 Caterpillar
 JCB
 Atlas copco
 L&T
 Doosan
 Harvester
 Indian Army

P15 ENGINES:
In 2011, due to high demand on light commercial vehicle (LCV) in the Indian
market, Ashok Leyland made a joint venture with the Japanese automobile manufacturer
Nissan Motor company and started producing P15 engines in a large scale and entered in
LCV segment in India. These P15 engines are used in their enhanced power, greater
versatility, well suited for both inter – city goods transportation at extremely competitive cost
of ownership.

ZD30 ENGINES:
Another model of engines produced by Ashok Leyland, plant 1 is ZD30 series
engine, which is predominantly used in their LCV trucks known as MTTR. Partner is the next
generation LCV truck with 4ton payload capability, excellent design and comfortable cabin
design, while MTTR is a new age LCV bus that is a 27seater with class leading comfort,
quiet interiors and 15% higher mileage than competing products as well as excellent safety
features.
Main functions of this plant- 1:
 Manufacturing
 Quality checking
 Maintenance to support equipment

Shops inside Hosur unit-1

SHOP-1:
 H- Series Engines Machine shop
 Metrology
 ZD30 Engine Assembly
 ZD30 Engine stores
SHOP-1 ANNEXURE:
 P- 15 Machine shop
 Robotic process
 Process layout

SHOP-2:
 H- Series Engine machine Assembly
 P-15 Engine Assembly
 TQBM (Total quality Business Management)
 Personal and Admin

SHOP-3:
 Plant Engineering
 Heat treatment
 Tool room
 Quality control Lab
SHOP-4:
 Machine shop
 RAK Export packing
 PSB Bonded warehouse
SHOP-5:
 Machine shop
 Engine Assembly
 Metrology
 Quality
 Maintenance
SHOP-6:
 Heat treatment
SHOP-7:
 Engine stores
 GR & D (Goods Receipt & Dispatch)
 Sales Yard
SHOP-8 & 9:
 Spare parts warehouse

Plant process:

Brought on Rough Bought on finish

Machine Shop Engine Assembly

(Cylinder Head/ Block, Timing Gears, Cam Shaft)

Engine Testing

Shipping Engines
They have followed by Japanese policy using 5s model,

SORT SET IN
SHINE STANDARD SUSTAIN
ORDER

GEMBA:
MISSION GEMBA launched in 2005, is one of Ashok Leyland’s most successful
initiative aimed at information spread, developing skills, empowering employees to reach
world- class levels of quality, cost and delivery with recognition and reward for performance.
Gemba is a Japanese word meaning real place where the real action takes place. In the
manufacturing business, Gemba is the shop floor in a service business the place where the
customer and he service come together. It is also the quality interaction in the workplace
between so workers with customers and business partners.
OBJECTIVES OF MISSION GEMBA:
Changing the attitude of employees.
Improvement in individual performance along with overall business centre.
DEPARTEMENT FUNCTIONS:

PRODUCTION
DEPARTMENT

MAINTENANCE AND
SERVICE DEPARTMENT

HR DEPARTMENT

FINANCE DEPARTMENT

RESEARCH AND
DEVELOPMENT

PURCHASE AND
STORAGE DEPARTMENT

SYSTEM DEPARTMENT
HR & PERSONNEL DEPARTMENT
Human resource management is defined as the managing function of employee, developing
and compensating HR resulting creation and development of human relations with the view
to contribute proportionately to the organizational, individual and social goals
MAIN ROLES AND ESPONSIBILITIES:
 Payroll management
 Managing employee relations
 Employee welfare benefits (transport, uniform, canteen etc….,)
 Resolving conflicts
 Rewards and incentives
 Maintaining Good working condition

FUNCTIONS OF HR DEPARTMENT:
HR Acquisition
 Recruitment – Direct interviews and campus interviews
 Selection

HR Development
Training and development – on the job training (OJT), Need based training,
Outbound training, Behavioral based training, Functional requirement, Organizational
requirement.
Organizational development
Performance and compensation
 Performance appraisal
 Incentives and benefits

Motivation
 Creating motivation environment

Trade unions
Compliance handling
HR auditing
 PURCHASE AND MATERIAL PLANNING DEPARTMENT
For a manufacturing company to produce end items to meet the demand the
availability of sufficient production capacity must be coordinated with the availability of raw
material and purchase items from the end items are to be produced.
JIT – Just in Time
LCL – Low Cost Logistics
MRP – Material Requirement Planning
BOM – Bill of Material
Kanban – that defines requirement of inventory items to continue the production
process is kept in a container.

PRODUCTION DEPARTMENT
Production is a process of workers combining various material inputs and immaterial
inputs in order to make something for consumption. It is the act the creating output a goods or
services which has value and contributes to the utility of individuals. Aims and functions of
production department is turning inputs in to finished outputs through a series of production
process.

QUALITY CONTROL DEPARTMENT

Quality is the degree to wish a set of inherent characteristics fulfils requirements. The
following are the various dimensions of quality.
 Performance
 Features
 Reliability
 Durability
 Service
 Reputation

QUALITY POLICY
Ashok Leyland is committed to achieve customer satisfaction by anticipating and delivering
superior value to the customer in relation to their own business through the product and
services offered by the comply with statutory requirement.
 FINANCE DEPARTMENT:
 Finance function
 Investment decision
 Financial decision
 Dividend decision
 Liquidity decision

Role of financial manager:

 Fund rising
 Funds allocation
 Profit planning
 Understanding capital markets

Shareholding:
The following are the shareholders of Ashok Leyland limited
 51% owned by Hinduja group
 12% - 14% owned by public
 Remaining shares are owned by various financial institution

SYSTEM DEPARTMENT
The system department maintains and updates the software/ data used in the unit. The
department also maintain the intra network and also does the system maintenance system is
an orderly grouping of independent components linked together according to a plan to
achieve a specific objective. System is a combination of resources working together to
convert the input to useful output. The total arrangement of the required entities takes place in
this department.
Organisation study of Ashok Leyland limited:

MANAGING DIRECTOR

WHOLE TIME DIRECTOR

EXECUTIVE DIRECTOR

SPECIAL DIRECTOR

GENERAL MANAGER

DEPUTY GENERAL MANAGER

ASST. GENERAL MANAGER

DIVISIONAL MANAGER

SENIOR MANAGER

MANAGER

DEPUTY MANAGER

ASST. MANAGER

SENIOR MANAGER

OFFICER
Current players in the commercial vehicles industry:
 Ashok Leyland
 Ashok Leyland motors
 Eicher motors
 Volvo
 Tatra udyog
 Force – MAN
 Asia motor works
 Scania
 Hino motors
 Daimler – chrysler

PDI (Predelivery inspection):

Testing of vehicle on real road conditions.
The following are the various tests done to test the vehicle:

 Speed test
 Acceleration test
 Vibration test
 Torque lightening
 Oil level and water level checking
 Electrical components checking
 Air leakage test
 Grease level checking
 Power steering hose routing and clamping
 Road test
IDENTIFIED PROBLEM
The Employees of the Ashok Leyland are often exposed to
different and new which they may not have familiar with earlier. The Employees have to deal
huge machinery. The unfamiliarity in the nature of materials they handle and the danger
involved and handling them make the employees prone to higher degree of risk.
Satisfied or fulfilling the safety and security needs of the workers, would
give them a better motivation and more time to concentrate on job performance. A voluntary
approach on the part of the management to offer welfare programmes which are over and
above what is laid down by the would horst the morale of the employees and motivate them
to perform better. A preliminary study conducted by the researcher with respect to welfare
showed that there was scope for improvement in certain areas. This formed the basis of the
research problem.
NEED FOR THE STUDY:
To know that whether welfare facilities play an important role on the working of
employees, and to know the employees are dissatisfied welfare facilities will help them to get
motivated.
To identify the employee’s response among various benefits regarding welfare
measures in Ashok Leyland limited.
To find whether employees welfare helps in providing good industrial relation.
Welfare measures are the important factor for an organisation to maintain quality of
work life of the employees.

OBJECTIVES
PRIMARY OBJECTIVES:
To study the level of satisfaction of employees regarding the welfare measures at
Ashok Leyland company.
SECONDARY OBJECTIVES:
 To identify the various welfare measures provided to the employees.
 To know their satisfaction towards the welfare measure.
 To understand how welfare measures, improve the motivation of the employees
 To find out employee’s preference regarding welfare measures which they like to
have in future.

SCOPE OF STUDY
 The study can be used to bring out the solution for the problem faced by the
employee’s availability the welfare measures.
 The study can be used to bring out the solution for the problem faced by the
employees availing the welfare measures.
 Through the study, company would be able to know the satisfaction level of
employee on welfare measures.
 The study is mainly based on the details collected from each department. It
provides a better understanding at functional level of each department.
 It provides a better understanding at functional level of each department that is
purchase, material, production, marketing, production, marketing, finance and
Human management.
 Apart from that I gained knowledge of the functional of different department
and their inter relationship with each other. This study helped me familiarize
with the manufacturing and assembling of commercial vehicles.
 CHAPTER - 2

LITERATURE SURVEY
 LITERATURE SURVERY
Though public sector undertakings are the biggest employers in the country,
very few studies dealing with either employee welfare or social security measures have been carried
out. In fact, in-depth studies on the provision of employee welfare and social security measures in
public sector undertakings especially in coal mining organisations are negligible. However, some
useful literature is available in textbooks and published theses. Further, a good number of articles
published in various academic magazines and journals are also available. In this regard, the available
literature has been outlined hereunder.

REVIEW OF LITERATURE:
TEXT BOOKS Joshi (1927)11 in his book, “Trade Union Movement in India”
felt that welfare work covers all the efforts which employers make for the benefits of their
employees over and above the minimum standard of working conditions fixed by 37 the
Factories Act and over and above the provisions of the social legislations providing against
accident, old age, unemployment.
Michael (2001)23 in his book, “Human Resource Management and Human
Relations” said that the provision of intra-mural and extra-mural welfare facilities help in
improving the quality of work life of employees thereby good human relations will develop
among different cadres of employees.

Pylee and Simon George25 in their book, “Industrial Relations and

Personnel Management” stated that companies should provide retirement benefits such as
provident fund, gratuity and pension to employees. They felt that the provision of these
benefits assists employees to be free from fear of want and fear of starvation besides instilling
in them a feeling of security.

Article 43 of the Constitution of India “The State shall endeavour to secure,

by suitable legislation or economic organization or in any other way, to all workers,
agricultural, industrial or otherwise, work, a wage, conditions of work ensuring a decent
standard of life and full enjoyment of leisure and social and cultural opportunities; and in
particular, the State shall endeavour to promote cottage industries on an individual or co-
operative basis in rural areas.

Babu K.V.S.N Jawahar, Valli S. and Bhupathi Kalesha Masan C. (2012):

Recent trends in factories welfare measures, Academisia: An International Multidisciplinary
Research Journal, 2(12), 252-261.

Punekar, Deodhar and Sankaran (2004) in their book, “Labor Welfare,

Trade Unionism and Industrial Relations” that labour stated welfare is anything done for the
comfort and improvement, intellectual and social of the employees over and above
improvement, intellectual and social-well-being of the employees over well- being and above
the wages paid which is not a necessity of the industry. He wages paid which is not a
necessity of the industry.
 Aswathappa (2010) in his book, “Human Resource Management “discussed the
various types of benefits and services provided to employee’s in terms of payment for time
not worked, insurance benefits, compensation benefits, pension plans etc. He also discussed
the ways to administer the benefits and services in a better way.

Binoy joseph, josephin jodey (2009), studies in the article points out that, the
structure of welfare states rests on a social security fabric. Government, employers, trade
unions have done a lot to promote the betterment of workers conditions.

David, A Decenzo (2001) and Stephen P. Robbinsin their book, “Personnel /

Human Resource Management explained the various benefits and services provided by the
companies to their employees. According to them, the legally required benefits and services
include social security premiums, unemployment compensation, workers compensation and
state disability programs. They felt that the cost of the voluntary benefits offered appears to
be increasing.

Mr. R. Pradeep (2009) “Employee welfare is a comprehensive term including

various services, benefits and facilities offered to employees & by the employees. Through
such generous fringe benefits the employer makes life worth living for employees”
Johric.k and sharama D.I, “Financial and sharma D.J, “Financial and
administration of labour welfare. Analysis on the lines of important aspect to be much more
deficient is considered as a favour by the employer to employee in terms of providing
facilities like having education and recreation.
S. Kumar (1993), “A Study on the labour measures. The author concluded the
objective of the study is to find out the welfare measures by using structure questionnaire and
by concluding personal simple random sample for a sample of 50. The study revealed the
welfare measures provided by the company was adequate except for a few systems like
housing scheme and pension scheme.
REASEARCH GAP
Selection and formulation of research problem.

Literature survey.

Level of working hypothesis.

Research design.

Sampling design.

Pilot (quick and dirty) study.

Data collection.

Processing and analysis of data.

Interpretation.

Preparation of the report.

CHAPTER - 3

METHODOLOGY
 METHODOLOGY

ASSUMPTION:
Ashok Leyland is well known automobile manufacturing company, which is explore
worldwide, it is assume that in the automobile sector Ashok Leyland play good role to
manufacturing well equipped heavy vehicles.
In upcoming time it is assuming that Ashok Leyland will launches the fuel efficiency
revolution in automobile industries.

LIMITATIONS
The study has certain limitations under which it was product out. As they were
which it was decided to product out study in spite of all these limitations.
The limitations are as follows:
The time period was limited and the study has to be product out within that period.
Some of the respondents were not fully co- operative and some of them felt annoyed to
get to give an interview.
Ashok Leyland doesn’t have any library which can facilitate any research work.
The result also depends upon the integrity of respondents in giving true and fair
opinion and their and their level of knowledge in the subject under study.
The work force of the company is too large and hence all them could not be contacted
for views and opinions on the research topic.
The management didn’t share important marketing information and strategy of the
company which made the study incomplete.
Some of the respondents were not fully co-operative and some of them felt annoyed to
give an interview.
SAMPLING METHODS
Simple random sampling method was to select the sample from the population
Type of project:
Study of employee welfare facilities measures.
Sample unit:
Research carried out among the various shops in the Ashok Leyland.

Sample unit(N):
50 Samples were randomly selected from the employees of various shops in the
Ashok Leyland.
Sample contact method:
The data were collected from population of selected.

Area of the study:

The area of the study was various shops in the Ashok Leyland.
Period of the study:
Survey was collected during the period of 1 week.

SAMPLING TECHNIQUES
Generally two types of samples are used in research.
 Probability sample

 Non - probability sample

Sampling:
Sampling is that part of statistical practice concerned with the selection of an unbiased
or random subset of individual observation within a population of individuals intended to
yield some knowledge about the population of concern, especially for the population of
concern, especially for the purposes of making predictions based on statistical inference.
Sampling is an important aspect of data collection.
Sampling is the process of selecting units (people, organization)
SAMPLING DESINGN
A Sampling design is a definite plan for obtaining a sampling from the sampling
frame. It refers to the technique or the procedure the researches would adopt in selecting units
from which inferences about the population is drawn.
Sampling design is determined before any data are collected.
Population:
Population in statistics means the whole of the information which come under
preview of statistical investigation. A population may be finite according as the numbers of
individuals in it finite in the organization. The population size is 50 in the organization.

Sample:
A sample is a part of the population selected from the study. The selection of a
group of individuals or items from a population in such away that this group represents the
population is called sample.
The sample size taken for the study is 50.
Sample size:
The sample size was 50 employees through the questionnaire method.
50 employees are surveyed at Ashok Leyland.
 DATA PROCESSING
DATA METHODS:
Collection of information is called as data. Data is of two types are
Primary data
Secondary data
Primary data:
Primary data are those which are collected a fresh and for the first time, and thus
happen to be original in character. Under primary method of data collection several methods
are available for this project study questionnaire method is used.

Secondary data:
Secondary data are those which have already been collected by someone else and which
have already been passed through statistical process. Secondary data may be published data.
Secondary data collection method consists of:

Various publication of central, state or local government

Various publication of foreign government or of subsidiary organisation.

Books, Magazines and reports.

Reports and publications of various association connected with business and

industry.

For the project study following secondary data is used.

Company profile.

Previous reports.
Instrument used:
The questionnaire was found to be the suitable research instrument to collect the
primary data from the employees. The types of questionnaire used are structured and
undisguised following are types of questions used in the questionnaire.
Direct questions
 TOOLS FOR ANALYSIS
The methods followed for the analysis and interpretation of data are:
Percentage Analysis
Percentage Analysis:
Percentage refers to a special kind of ratio. It is used to make comparison between two
or more series of data. They can be used to compare the relative items. The distribution of
two or more series of data, since the percentage reduces everything to a common base and
there by allow meaning full comparisons to be made.
PERCENTAGE NO OF RESPONDENTS
= 100
FORMULA TOTAL RESPONDENTS

Chi – square:
Chi square Test is an important test is an important test among the several test is
significance. Chi – square symbolically written as x2 (pronounced as Ki square).
Chi square test enables to explain whether or not two attributes are associated. Chi –
square is calculated as follows,
Oij = Observed frequency of the cell in the ith row and jth column.
Eij = expected frequency of the cell in the ith and jth column.
As a non-parametric test, it can be used to determine a categorical data. It is used to
make comparison between theoretical population and actual data.
Degree of freedom plays an important part in using the chi – square distribution and
based on it. The degree of freedom is worked out as follows.
d.f = (c-1) (r-1)
where ‘c’ means number of columns and ‘r’ means number of rows
DATA INTREPRETATION
AND
PRECENTAGE ANALYSIS
QUESTIONS:
1. AGE WISE CLASSIFICATION OF RESPONDENTS

INTREPRETATION:

From the below table-1, It is inferred that, 25% of respondents belongs to 21-30 years,
26% of respondents belongs to 31-40 years, 41% of respondents belongs to above 50 years,
8% of respondents belongs to less than 20 years.

TABLE-1
S.NO AGE NO OF RESPONDENTS PERCENNTAGE
1. <20 8 8%
2. 21-30 25 25%
3. 31-40 26 26%
4. >50 41 41%
TOTAL 100 100%

AGE WISE CLASSIFICATION

8%

41% 25% <20

21-30
31-40
26% >50

Respondents of age wise classification

QUESTIONS:
2. EDUCATION QUALIFICATION OF RESPONDENTS

INTREPRETATION:

From the below table-2, it was inferred that, 60% of respondents fall in the category of
diploma / under graduate, 35% of respondents fall in the category of post graduate, 5% of
respondents falls in the category of others.

TABLE-2

S.NO OPTIONS NO OF PERCENNTAGE

RESPONDENTS
1. DIPLOMA / UNDER 60 60%
GRADUATE
2. POST GRADUATE 35 35%
3. OTHERS 5 5%
TOTAL 100 100%

EDUCATIONAL QUALIFICATION OF
RESPONDENTS

5%

DIPLOMA / UNDER
35%
60% GRADUATE
POST GRADUATE
OTHERS

Respondents of Educational qualification of respondents

QUESTIONS:
3. YEARS OF SERVICE OF EXPERIENCE

INTREPRETATION:

From the below table-3, it was inferred that, 0% of respondents fall in the category of 0-5
years of experience, 25% of respondents fall in the category of 6-10 years of experience, 41%
of respondents fall in the category of 11-15 years of experience, 26% of respondents fall in
the category of 16-20 years of experience, 8% of respondents fall in the category of above 20
years of experience.

TABLE-3

S.NO Years NO OF RESPONDENTS PERCENNTAGE

1. 0-5yrs 22 22%
2. 6-10yrs 39 39%
3. 11-20yrs 30 30%
4. >20yrs 9 9%
TOTAL 100 100%

YEARS OF EXPERIENCE

9%
22%
0-5yrs
30%
6-10yrs
11-20yrs
39%
>20yrs

Respondents of years of experience

QUESTIONS:
4. GENDER OF RESPONDENTS:

INTREPRETATION:

From the above table-4 it is inferred that out of 100 respondents. 82% were male and
18% were female.

TABLE-4

S.NO GENDER NO OF RESPONDENTS PERCENNTAGE

1. MALE 82 82%
2. FEMALE 18 18%
TOTAL 100 100%

GENDER OF RESPONDENTS
82

18

NO OF RESPONDENTS PERCENNTAGE

1 MALE 2 FEMALE

Respondents of gender
QUESTIONS:
5. RESPONDENTS OF INCOME:

INTREPRETATION:

From the above table-5 it was inferred that, 0% of respondents are having income 10,000
– 20,000/month, 10% of respondents are having income 20,000 – 30,000/month, 37% of
respondents are having income 30,000 – 40,000/month, 42% of respondents are having
income 40,000 – 50,000/month, 11% of respondents are having income above
50,000/month.

TABLE-5

S.NO INCOME NO OF RESPONDENTS PERCENNTAGE

1. 10,000 – 20,000 0 0%
2. 20,000 – 30,000 10 10%
3. 30,000 – 40,000 37 37%
4. 40,000 – 50,000 42 42%
5. >50,000 11 11%
TOTAL 100 100%

MONTHIY INCOME

0%
10%
11%
10,000 – 20,000
20,000 – 30,000
37%
42% 30,000 – 40,000
40,000 – 50,000
>50,000

Respondents of monthly income

QUESTIONS:
6. Welfare measures helps to?
(a) Better industrial relation
(b) Create greater loyalty to the company
(c) Helps faster team sprit

INTREPRETATION:

From the table-6, it was inferred that 20% of respondents have BETTER INDUSTRIAL
RELATION”,60% of respondents have “CREATE GREATER LOYALTY TO THE
COMPANY”, 20% of respondents have helps “FASTER TEAM SPRIT”.

TABLE-6

OPTIONS NO OF RESPONDENTS PERCENTAGE

BETTER INDUSTRIAL RELATION 20 20%
CREATE GREATER LOYALITY OF COMPANY 60 60%
HELPS FASTER TEAM SPRIT 20 20%
TOTAL 100 100%

WELFARE FACILITY

20% 20%
BETTER INDUSTRIAL RELATION

CREATE GREATER LOYALITY OF

COMPANY
60% HELPS FASTER TEAM SPRIT

Respondents of welfare measures helps for employee

QUESTIONS:
7. IS LIGHTING FACILITY SUFFICIENT IN THE WORK PLACE

INTREPRETATION:

From the table-7 it can observe that 56% of the respondents feel that the lighting and
temperature facilities provided by the organization agree, 22% of respondents think disagree
about the overall satisfaction level about the lighting and temperature, 2% feel strongly agree,
18% of them feel Neither agree or nor disagree, whereas 2% say they have strongly disagree
towards facilities, it can be inferred that the opinion of the respondents regarding the overall
lighting and temperature are Good.

TABLE-7

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 56 56%
DISAGREE 22 22%
NEITHER AGREE OR NOR DISAGREE 18 18%
STRONGLY DISAGREE 2 2%
STRONGLY AGREE 2 2%
TOTAL 100 100%

LIGHTING FACILITY

2% AGREE
2%
18%
DISAGREE

56% NEITHER AGREE\

22% DISAGREE
STRONGLY DISAGREE

SRONGLY AGREE

Respondents of working conditions of the Company with respect to Ventilation,

Lighting, Temperature
QUESTIONS:
8. I AM SATISFIED WITH DRINKING WATER FACILITIES

INTREPRETATION:

From the table-8, it can observe that 60% of the respondents feel that the Drinking water
facilities provided by the organization agree, 24% of respondents think disagree about the
overall satisfaction level about the drinking water facilities, 0% feel strongly agree, 16% of
them feel Neither agree or nor disagree, whereas 0% say they have strongly disagree towards
facilities, it can be inferred that the opinion of the respondents regarding the overall lighting
and temperature are Good.

TABLE-8

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 60 60%
DISAGREE 24 24%
NEITHER AGREE OR NOR DISAGREE 16 16%
STRONGLY DISAGREE 0 0%
STRONGLY AGREE 0 0%
TOTAL 100 100%

DRINKING WATER FACILITY

AGREE
16% 0%
DISAGREE

24% 60% NEITHER AGREE/DIS

AGREE
STRONGLY DISAGREE

STRONGLY AGREE

Respondents sufficient drinking water facilities provided

QUESTIONS:
9. I AM PROVIDED WITH LOAN FACILITIES

INTREPRETATION:

From the table-9 it can observe that 42% of the respondents feel that the loan facilities
provided by the organization agree,28% of respondents think disagree about the overall
satisfaction level about the canteen, 9% feel strongly agree, 10% of them feel Neither agree
or nor and disagree, whereas 11% say they have strongly disagree towards facilities, it can be
inferred that the opinion of the respondents regarding the overall loan are good.

TABLE-9

OPTION NO OF RESPONENTS PERCENTAGE

AGREE 42 42%
DISAGREE 28 28%
NEITHER AGREE OR NOR DISAGREE 10 10%
STRONGLY DISAGREE 11 11%
STRONGLY AGREE 9 9%
TOTAL 100 100%

LOAN FACILITY

AGREE
9%
11% DISAGREE
42%
10%
NEITHER AGREE/
DISAGREE
28% STRONGLY DISAGREE

SRONGLY AGREE

Respondents of Loan facilities provided

QUESTIONS:
10. MY COMPANY PROVIDES MEDICAL AND FIRST AID FACILITY

INTREPRETATION:

From the table-10, it can observe that 73% of the respondents feel that the medical camp
facilities provided by the organization agree, 18% of respondents think disagree about the
overall satisfaction level about the medical camp, 0% feel strongly agree, 9% of them feel
Neither agree or nor disagree, whereas 0% say they have strongly disagree towards facilities,
it can be inferred that the opinion of the respondents regarding the overall medical camp are
good.

TABLE-10

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 73 73%
DISAGREE 18 18%
NEITHER AGREE OR NOR DISAGREE 9 9%
STRONGLY DISAGREE 0 0%
STRONGLY AGREE 0 0%
TOTAL 100 100%

MEDICAL AND FIRST AID

AGREE
9%0% 0…
18% DISAGREE

NEITHER AGREE/
73% DISAGREE
STRONGLY DISAGREE

SRONGLY AGREE

Respondents of medical camp provided

QUESTIONS:
11. MY COMPANY PROVIDES LOCKER FACILITIES TO KEEP OUR
BELONGINGS

INTREPRETATION:

From the table-11 it can observe that 6% of the respondents feel that the locker facilities
provided by the organization agree, 23% of respondents think disagree about the overall
satisfaction level about the locker facilities, 71% feel strongly agree, 0% of them feel Neither
agree or nor disagree, whereas 0% say they have strongly disagree towards facilities, it can be
inferred that the opinion of the respondents regarding the overall locker facilities are strongly
agree.

TABLE11

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 6 6%
DISAGREE 23 23%
NEITHER AGREE OR NOR DISAGREE 0 0%
STRONGLY DISAGREE 0 0%
STRONGLY AGREE 71 71%
TOTAL 100 100%

LOCKER FACILITY

6 AGREE

23 DISAGREE

NEITHER AGREE/
0 DISAGREE
71 STRONGLY DISAGREE
0

SRONGLY AGREE

Respondents of locker facilities provided

 QUESTIONS:
12. I AM PROVIDED WITH FRINGE BENEFITS

INTREPRETATION:

From the table-12, it can observe that 57% of the respondents feel that the fringe benefits
facilities provided by the organization agree, 18% of respondents think disagree about the
overall satisfaction level about the fringe benefits facilities, 25% feel strongly agree, 0% of
them feel Neither agree or nor disagree, whereas 0% say they have strongly disagree towards
facilities, it can be inferred that the opinion of the respondents regarding the overall fringe
benefits facilities are good.

TABLE-12

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 57 57%
DISAGREE 18 18%
NEITHER AGREE NOR DISAGREE 0 0%
STRONGLY DISAGREE 0 0%
STRONGLY AGREE 25 25%
TOTAL 100 100%

FRINGE BENEFITS

AGREE
25%
DISAGREE
0%
57% NEITHER AGREE/
18% DISAGREE
STRONGLY DISAGREE

STRONGLY AGREE

Respondents of fringe benefits provided

QUESTIONS:
13. IS TRANSPORTATION FACILITY PROVIDED BY THE COMPANY

INTREPRETATION:

From the table- 13, it can observe that 79%of the respondents feel that the transportation
facilities provided by the organization agree, 5% of respondents think disagree about the
overall satisfaction level about the transportation facilities, 16% feel strongly agree, 0% of
them feel Neither agree or nor disagree, whereas 0% say they have strongly disagree towards
facilities, it can be inferred that the opinion of the respondents regarding the overall
transportation facilities are good.

TABLE-13

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 79 79%
DISAGREE 5 5%
NEITHER AGREE OR NOR DISAGREE 0 0%
STRONGLY DISAGREE 0 0%
STRONGLY AGREE 16 16%
TOTAL 100 100%

TRANSPORTATION FACILITY
0%
0%

16%
5% AGREE
DISAGREE
NEITHER AGREE/ DISAGREE
79% STRONGLY DISAGREE
SRONGLY AGREE

Respondents of Transportation facilities provided

QUESTIONS:
14. I AM PROVIDED WITH

INTREPRETATION:

From the table- 14, it can observe that % of the respondents feel that the loan facilities
provided by the organization agree, % of respondents think disagree about the overall
satisfaction level about the loan facilities, % feel strongly agree, % of them feel Neither agree
or nor disagree, whereas % say they have strongly disagree towards facilities, it can be
inferred that the opinion of the respondents regarding the overall loan facilities are good.

TABLE-14

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE
DISAGREE
NEITHER AGREE OR NOR DISAGREE
STRONGLY DISAGREE
STRONGLY AGREE
TOTAL 100 100%

Respondents of facilities provided

QUESTIONS:
15. YOU SATISFIED WITH RETIREMENT WHICH IS PROVIDED BY THE
COMPANY

INTREPRETATION:

From the table- 15 it can observe that 66% of the respondents feel that the Retirement
benefits provided by the organization agree, 2% of respondents think disagree about the
overall satisfaction level about the Retirement benefits, 1% feel strongly agree, 1% of them
feel Neither agree or nor disagree, whereas 30% say they have strongly disagree towards
facilities, it can be inferred that the opinion of the respondents regarding the overall
Retirement benefits are good.

TABLE-15

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 66 66%
DISAGREE 2 2%
NEITHER AGREE OR NOR DISAGREE 1 1%
STRONGLY DISAGREE 1 1%
STRONGLY AGREE 30 30%
TOTAL 100 100%

RETIREMENT BENEFITS

AGREE

30% DISAGREE

1% NEITHER AGREE OR NOR

2% 66% DISAGREE
1%
STRONGLY DISAGREE

STRONGLY AGREE

Respondents of Retirement benefits

QUESTIONS:
16. I AM SATISFIED WITH RECREATIONAL ACTIVITY IN THE COMPANY

INTREPRETATION:

From the table- 16, it can observe that 50% of the respondents feel that the satisfied
Recreational activity provided by the organization agree, 15% of respondents think disagree
about the overall satisfaction level about the Recreational activity, 14% feel strongly agree,
0% of them feel Neither agree or nor disagree, whereas 20% say they have strongly disagree
towards facilities, it can be inferred that the opinion of the respondents regarding the overall
Recreational activity are good.
TABLE-16

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 50 50%
DISAGREE 15 15%
NEITHER AGREE OR NOR DISAGREE 0 0%
STRONGLY DISAGREE 20 20%
SRONGLY AGREE 14 14%
TOTAL 100 100%

RECREATIONAL ACTIVITY

AGREE
14%
DISAGREE
21% 50%
NEITHER AGREE OR NOR
0% DISAGREE
15%
STRONGLY DISAGREE

SRONGLY AGREE

Respondents of satisfaction of Recreational activity

QUESTIONS:
17. MY COMPANY PROVIDES ESI BENEFITS

INTREPRETATION:
From the table- 17, It can observe that 67% of the respondents feel that the ESI benefits
provided by the organization agree, 0% of respondents think disagree about the overall
satisfaction level about the ESI benefits , 23% feel strongly agree, 2% of them feel Neither
agree nor disagree, whereas 8% say they have strongly disagree towards facilities, it can be
inferred that the opinion of the respondents regarding the overall ESI benefits are good.

TABLE-17

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 67 67%
DISAGREE 0 0%
NEITHER AGREE OR NOR DISAGREE 2 2%
STRONGLY DISAGREE 8 8%
SRONGLY AGREE 23 23%
TOTAL 100 100%

ESI BENEFITS

AGREE

23%
DISAGREE

8%
NEITHER AGREE OR NOR
2%
0% 67% DISAGREE
STRONGLY DISAGREE

SRONGLY AGREE

Respondents of ESI benefits

QUESTIONS:
18. WASHING FACILITIES ARE PROVIDED

INTREPRETATION:

From the table- 18, it can observe that 34% of the respondents feel that the washing
facilities provided by the organization agree, 6% of respondents think disagree about the
overall satisfaction level about the washing facilities, 60% feel strongly agree, 0% of them
feel Neither agree or nor disagree, whereas 0% say they have strongly disagree towards
facilities, it can be inferred that the opinion of the respondents regarding the overall Washing
facilities are good.

TABLE-18

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 34 34%
DISAGREE 6 6%
NEITHER AGREE OR NOR DISAGREE 0 0%
STRONGLY DISAGREE 0 0%
SRONGLY AGREE 60 60%
TOTAL 100 100%

WASHING FACILITY

AGREE

34% DISAGREE

60% NEITHER AGREE OR NOR

6% DISAGREE
STRONGLY DISAGREE

0%
SRONGLY AGREE
0%

Respondents of Washing facilities

 QUESTIONS:
19. I AM PROVIDED WITH INSURANCE BENEFITS

INTREPRETATION:

From the table- 19 it can observe that 34% of the respondents feel that the Insurance
provided by the organization agree, 27% of respondents think disagree about the overall
satisfaction level about the Insurance, 2% feel strongly agree, 18% of them feel Neither agree
or nor and disagree, whereas 19% say they have strongly disagree towards facilities, it can be
inferred that the opinion of the respondents regarding the overall Insurance benefits are good.

TABLE-19

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 34 34%
DISAGREE 27 27%
NEITHER AGREE OR NOR DISAGREE 18 18%
STRONGLY DISAGREE 19 19%
SRONGLY AGREE 2 2%
TOTAL 100 100%

INSURANCE BENEFITS

AGREE
2, 2%
19, 19%
34, 34% DISAGREE

18, 18% NEITHER AGREE OR NOR

DISAGREE
27, 27% STRONGLY DISAGREE

SRONGLY AGREE

Respondents of insurance benefits

QUESTIONS:
20. I AM SATISFIED WITH MEDICAL AND FIRST AID PROVIDED

INTREPRETATION:

From the table- 20, it can observe that 82% of the respondents feel that the Medical and
First Aid provided by the organization agree, 0% of respondents think disagree about the
overall satisfaction level about the Medical and First aid, 18% feel strongly agree, 0% of
them feel Neither agree or nor disagree, whereas 0% say they have strongly disagree towards
facilities, it can be inferred that the opinion of the respondents regarding the overall Medical
and First Aid benefits are good.

TABLE-20

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 82 82%
DISAGREE 0 0%
NEITHER AGREE OR NOR DISAGREE 0 0%
STRONGLY DISAGREE 0 0%
SRONGLY AGREE 18 18%
TOTAL 100 100%

MEDICAL AND FIRST AID

AGREE
18%
0% DISAGREE

NEITHER AGREE OR NOR

DISAGREE
82%
STRONGLY DISAGREE

SRONGLY AGREE

Respondents of Medical and First aid benefits

QUESTIONS:

21. COMPANY PROVIDE MATERNITY LEAVE TO FEMALE

INTREPRETATION:

From the table- 21, it can observe that 2% of the respondents feel that the Maternity leave
provided by the organization agree, 3% of respondents think disagree about the overall
satisfaction level about the Maternity leave, 0% feel strongly agree, 0% of them feel Neither
agree or nor disagree, whereas 95% say they have strongly disagree towards facilities, it can
be inferred that the opinion of the respondents regarding the overall Maternity leave benefits
are good.

TABLE-21

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 2 2%
DISAGREE 3 3%
NEITHER AGREE OR NOR DISAGREE 0 0%
STRONGLY DISAGREE 95 95%
SRONGLY AGREE 0 0%
TOTAL 100 100%

MATERNITY LEAVE

AGREE
0%
2%
3%
0%
DISAGREE

NEITHER AGREE OR NOR

DISAGREE
95% STRONGLY DISAGREE

SRONGLY AGREE

Respondents of maternity leave benefits

QUESTIONS:
22. I AM SATISFIED WITH SICK LEAVE WHICH IS PROVIDED

INTREPRETATION:

From the table- 22 it can observe that 45% of the respondents feel that the Sick leave
provided by the organization agree, 5% of respondents think disagree about the overall
satisfaction level about the sick leave, 26% feel strongly agree, 0% of them feel Neither agree
or nor disagree, whereas 24% say they have strongly disagree towards facilities, it can be
inferred that the opinion of the respondents regarding the overall sick leave benefits are good.

TABLE-22

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 45 45%
DISAGREE 5 5%
NEITHER AGREE OR NOR DISAGREE 0 0%
STRONGLY DISAGREE 24 24%
SRONGLY AGREE 26 26%
TOTAL 100 100%

SICK LEAVE BENEFITS

AGREE
26%
DISAGREE
45%
NEITHER AGREE OR NOR
DISAGREE
24%
0%5% STRONGLY DISAGREE

SRONGLY AGREE

Respondents of sick leave benefits

 QUESTIONS:
23. I AM SATISFIED WITH REST ROOM FACILITIES IN THE COMPANY

INTREPRETATION:

From the table- 23, it can observe that 43% of the respondents feel that the Rest room
facilities provided by the organization agree, 10% of respondents think disagree about the
overall satisfaction level about the Rest room facilities, 44% feel strongly agree, 3% of them
feel Neither agree or nor disagree, whereas 0% say they have strongly disagree towards
facilities, it can be inferred that the opinion of the respondents regarding the overall Rest
room benefits are good.

TABLE-23

OPTIONS NO OF RESPONENTS PERCENTAGE

AGREE 43 43%
DISAGREE 10 10%
NEITHER AGREE OR NOR DISAGREE 3 3%
STRONGLY DISAGREE 0 0%
SRONGLY AGREE 44 44%
TOTAL 100 100%

REST ROOM FACILITIES

AGREE

DISAGREE
44% 43%
NEITHER AGREE OR NOR
DISAGREE
0%
3% 10% STRONGLY DISAGREE

SRONGLY AGREE

Respondents of rest room facilities

 FINDING OF STUDY
Majority of the respondents are aware about the statutory and non- statutory Employee
Welfare Facilities provided at the Company.

Medical and First aid facilities provided by the Company are poor due to improper
maintenance of medicines and first-aid facilities and very small number of physicians.

Canteen facilities are good because the cleanliness maintained, proper storage of raw
materials, food served is nutritious quality and quantity of food served is very good.

Majority of the respondents feels Transport and Parking facilities are good

Rating of the Uniform and Safety shoes provided by the company are satisfactory.

Rest room facilities, maintenance and Recreational facilities are poor due to poor
maintenance of cleanliness, small number of toilets, lack of provision of hot water facilities,
sanitizers and tissues.

The commitment of the company in Employee Welfare promotion is average. viii.

Respondents convey that the provision of Employee Welfare Facilities helps in motivation and
productivity which brings belongingness to the Company, boosts employee morale and also provides
job satisfaction.

There is provision of sufficient drinking water to the workers and the water is easily
accessible.

The water provided is potable and water filters are situated inside the working premises and
production areas.

Ventilation, lighting, temperature, seating arrangement, and cleanliness inside the working
area or the production area are satisfactory and good.

Safety facilities standards adopted in company ensures adequate safety to the employees
and prevents accident.

Company provides safety equipments (glasses, masks, helmets, shoes etc) to the employees
during work to provide protection against minor accidents.

Overall satisfaction level of respondents is good as the company provides majority of the
primary welfare facilities to its employees.
SUGGESTION
Provision of rest helps to reduce fatigue. Rest rooms are provided so that
workers may relax during their breaks for rest. They can also wait in comfort till the time
they start work particularly before or after late shifts. The respondents complain about the
poor maintenance of rest in the Ashok Leyland. The select of company shall take necessary
efforts for the proper maintenance of rest rooms. These rest rooms should be whitewashed
periodically.
As far as respondents are concerned, there exist incentives and bonus in the
Ashok Leyland. It is therefore suggested that the select Ashok Leyland may try to give higher
amount of incentives and bonus to their employees. However, within the structure, incentives
and bonus may vary depending on the skill, nature and designation of employees.
Therefore, the departmental heads must identify the dynamic employees and
their groups and appreciate them by giving suitable rewards, increment, special pay, family
tour, extra leave, holiday home, get together with their family, appreciation letters,
highlighting their good work amongst other employees on special occasions, etc.
 OBSERVATION
The observation made in this chapter and analysis thereof are based on a questionnaire which
covers the major area:
Working atmosphere.

Number of employees aware of facilities.

Awareness of various facilities.

Welfare measures for a betterment of the organisation.

Employee satisfaction on employee welfare saturation measures.

Sense of security.

Educational qualification.

Loans provided.

Medical Assistance scheme.

Housing facilities.

Transport facilities.

Canteen facilities.

General facilities.

Welfare and social measures conveyed by the management.

Effectiveness of welfare measures.

 CONCLUSION
Human resources play’s an important role in any organisation. Employee welfare
facilities are concern to this department, if the employee happy with welfare facilities then
only the productivity of that organisation can be increased.
Based on the study of employee welfare facilities in Ashok Leyland limited. It is clear
that the company is very keen in the promoting all the welfare facilities provided by Ashok
Leyland.
Industrial workers needed welfare services to be provided to them in their
surroundings, so as to enable them to adapt themselves to the changed environments. The
workers thereafter started considering the provisions of welfare amenities, either as a matter
of right, or as an integral part of service conditions. In the present study, review of the labour
welfare measures of the Ashok Leyland has been made and the perception of the employees
has been examined. Majority of the sample employees are satisfied the labour welfare
measures.
Labor welfare covers an ample field and connotes a state of well- being, happiness,
satisfaction, protection and enlargement of human resources and also helps to motivation of
worker. The fundamental propose of labour welfare is to enrich the life of employees and to
remain them joyful and conducted that helps to development of organization.
As per the study it is observe that Ashok Leyland is provided various facilities to the
employees and also follow the rules and regulation of state and Indian Government. The
management required to provide good facilities to all workers in such way that workers
become satisfied about labour welfare facilities. It increases productivity as well as quality
and quantity. There is necessity of making some provision for improving the welfare facility
through that employees will become happy, employees performance level become increase. It
leads to improve effects of profitability and products of the organisation.
At last it can be concluded that the employee welfare facilities provided by the
company to employees are satisfied and it is commendable, but still of scope is there for
further improvement, so that efficiency, effectiveness and productivity can be enhanced to
accomplish the organizational goals.
 BIBLIOGRAPHY:

1. L.M. Prasad, Human Resource Management, 2nd edition, New Delhi, sultan – chand
& son yr. 2005.
2. Philip Kotler, Marketing Management, Millennium edition, New Delhi, Prentice Hall
of India (private) limited., yr 2001.
3. Ashok Leyland in – House journal – Ashley news.
4. www.ashokleyland.com

INTERNET
BOOKS:
1. Marketing management - Philip Kotler / kevin lane keller
2. Research methodology - C.R. kothari
3. Business statistics - Guptad Gupta
4. Consumer Behavior - L.G. Shiftman & L.L. Kank

WEBSITE REFFERENCE:
1. www.ashokleyland.com
2. www.ashokleylandmotors.com
3. http://en.wikipedia.org/wiki/ashokleyland-motors