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Documenti di Professioni
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CASH BUDGETING
AT
MAHA CEMENTS (MY HOME INDUSTRIES LIMITED)
HYDERABAD
A PROJECT REPORT SUBMITTED TO
OSMANIA UNIVERSITY
HYDERABAD
IN PARTIAL FULFILLMENT OF THE REQUIREMENTS
FOR THE AWARD OF THE DEGREE IN
BACHELORS OF BUSINESS ADMINISTRATION
SUBMITTED
BY
_________________________________
_______________________________
VILLA MARIE PG COLLEGE FOR WOMEN
SOMAJIGUDA- 82
2014-2016
By
DEPARTMENT OF BUSINESS ADMINISTRTION
VILLA MARIE DEGREE COLLEGE,
SOMAJIGUDA
(Affiliated to Osmania University)
2014-2016
CERTIFICATION
This is to certify that the Project Report title Cash Budgeting at Maha Cements,
Hyderabad submitted in partial fulfilment for the award of BBA Programme of Department of
Business Management, Villa Marie College, Osmania University, was carried out by XXXX
under my guidance. This has not been submitted to any other University or Institution for the
I the undersigned solemnly declare that the report of the summer training work entitled
study on “_____________________________________________” is based on my work carried
out during the course of my study under the supervision of
________________________________ , _____________________________________&
Mrs_______________________________, Faculty, Department of Management. Villa Marie
Degree College
I assert that the statements made and conclusions drawn are an outcome of the project
work. I further declare that to the best of my knowledge and believe the project report does not
contain any part of any work which has been submitted for the award of any other degree/
diploma/ certificate in this university or any other university.
_______________________
DATE:
PLACE:
ACKNOWLEDGEMENT
I am extremely grateful to Principal Dr. Y. Philomena and the Department of B.B.A for giving
me the opportunity of learning through this research project. It has been an excellent and
rewarding experience, and has immensely increased my knowledge.
I wish to express my sincere gratitude and appreciation to my project guide and mentor,
Ms.____________________, Head of Department, Department of Business Administration, for
her support, guidance and encouragement.
I would also like to extend special thanks to my family and friends who have been a constant
source of support and encouragement. Without them, this project would not have been
materialized.
_______________________
DATE:
PLACE:
Abstract
The objective of this research study is to study the impact level of employee communication on
employee engagement level its effectiveness and to study relationship between demographic
variables, employee communication and employee engagement. Design/methodology/approach:
This study, employed convenience sampling technique i.e. non probability sampling method to
select the sample consisted of 60 employees of various star hotels in Coimbatore city. And data
were collected using questionnaires and were analyzed using Percentage method Results:
Analysis revealed that there is a significant relationship between the employee engagement
level and employee Communication. The whole work is been divided into five chapters where
the chapter one includes the objectives, introduction about the topic, scope, need, limitations
and the research methodology. The chapter two focus on review of literature which is on cash
budget procedures etc., chapter three discuss the Industry and the company profiles which let us
understand the trends, future prospect etc., the Chapter four is the key which consists of Data
Analysis and Interpretation and chapter five is the final chapter which consists of findings in the
study followed by recommendations and the conclusion. The Data collected for the Analysis is
been collected through majorly sources and they are Primary data and the Secondary data.
TABLE OF CONTENTS
Chapter I Introduction
Introduction
Need of study
Scope of study
Research Methodology
Data Collection
Annexure
Chapter – I
Introduction
Introduction:
Human Resource is the most potential and versatile resource. Its effective utilisation is a
sine qua non of the rate of growth of any economy regardless of the structure and system of
economy and the governance. No society and no nation can be proud of its human resource
unless there is a systematic and sustainable development of capacities of its people and convert
the human resource into human capital.
Human resource is the most strategic resource and no other resource can be fully utilised
to generate income and wealth of a nation without the active involvement of this resource.
Money, material, men, markets and machines are regarded as the most important resources of
organizations but men or human resources are treated as the only crucial and dynamic factor of
production. Though other factors of productions are also important they are considered to be
worthless without the involvement of human factor.
Importance of HRD
Human Resource Development (HRD) is mainly concerned with providing learning
experiences for the people associated with an organization through a behavioral approach
adopting various processes. Learning experiences for the people associated with an organization
through a behavioral approach adopting various processes. “The individual is provided with
learning experiences not in isolation but he shares others learning experiences also. Such
learning experiences are provided with the main objective of developing human beings for their
advantage and harnessing their physical, mental and intellectual endowments and abilities for the
growth of the organization”.
HRD from the organizational point of view is a process in which the employees of an
organization are helped / motivated to acquire and develop technical, managerial and behavioral
knowledge, skills and abilities and mould the values, beliefs and attitudes necessary to perform
present and future roles by realizing the highest human potential with a view to contribute
positively to the organizational, group, individual and social goals.
Recent economic liberalizations announced by the Government of India tend towards
market economy and started creating more dynamic environment of India than ever before. HRD
plays a significant and crucial role in market economies under dynamic environments. Human
Resources Development (HRD) should be effective and efficient. HRD cannot be effective for
the candidates who do not possess potentials to perform present and future roles in organizations
with dynamic environment. HRD to be effective should essentially have a strong base of human
resources planning, recruitment and selection based on effective HRD requirements.
The outcomes of HRD are four-fold, viz. to the organization, to the individuals, to the
groups and to the society. HRD benefits the organization by developing the employees and make
them ready to accept responsibilities, welcome change, adapt to change, enables the
implementation of the programmes of total quality management, maintenance of sound human
relations, and increase in productivity and profitability. HRD also benefits individuals in
achieving of potentials, increase in performance, fulfilling their needs and enhancing social and
psychological status.
The HRD helps the groups in the form of increase in cooperation, increase in
collaboration and team effectiveness. Further, it helps the society in the form of developing
human resources and increased contribution of human resources to the society.
Secondary data is collected from in-house magazines, journals, newspapers, websites and
any other published material and mainly from the previous records of CHD.
Need of the Study:
From the information that will be gathered, the importance of effective communication on
execution and delivery process will be made known to all involved at the supervisory level of
Webmark Technologies.. This research work will also show how ineffective communication
negatively affect productivity based on the facts gathered. This research work will also be useful
to the management and their professional status.
Building human capital at all levels in organization is imperative. The method and
approach of human development differs depending on the position held by people, their roles,
experiences etc... The scope, content, methods, techniques of manpower development vary from
category to category of manpower employed in the organization. So much so employee’s
education and technical background, experience, perception and level of understanding constitute
the determinants of scope and content of training and its delivery. Factors such as organization
restructuring, technology, job restructuring require organization to train its manpower. Many
studies have been carried out encompassing various issues and dimensions of human resources
management however; most of the studies have been carried out with a focus on general policies
of HR. Zeal to know the facts, which contributed to the success of Webmark Technologies in
general, and training & development activities in particular inspired me to take up the study of its
“Communication Effectiveness”.
When we have the line of communication we mean the channel through which information is
transmitted within a construction site or organization from one person to the other.
Machinery need to be in place for further communication to take place, either downward
communication (from superior to sub-ordinate), horizontal (between colleagues of the same
level) or upward communication (from sub-ordinate to superior).
Careful attention must be paid to these means and machinery of communication because internal
communication is vital for high productivity, as an aid to construction project delivery in the
construction site and it is a more difficult process now than it was decades ago. The principal
reason for this is that there has been changes in the attitude of workers to their employers and in
the present site environment and in the site environment there has been a move away from old
concepts of unquestionable obedience, proper provision must be made for upward
communication to avoid misconceptions of information otherwise a superior personnel like
Architect, Project manager, Engineer or supervisor may generate a bad feeling and may also end
up making decisions in a vacuum and such decision may not be accepted by the junior staffs and
personnel like the labourers and gang men.
The basic questions which readily comes to the mind of the workers are of two major
categories as stated below:
1. What, where, when, why, and how does my employer expects me to perform.
2. What, where, when, why, and how does my employer benefit from my work.
Secondary data is collected from in-house magazines, journals, newspapers, websites and
any other published material and mainly from the previous records of Webmark Technologies.
The information has been collected mainly from various books however the
information pertaining to Webmark Technologies has been obtained from the following two
sources.
Primary data
Secondary data
During the project period most of the staff members are busy with auditing and other
works. So they could not afford give full information
Since officials, executives and others were busy the study was primarily focused on
secondary data.
Time was a constraint for the study.
Chapter – II
Review of Literature
Even though normative contention suggests that a favorable organizational climate leads to
efficient job performance, empirical research has not addressed the trusting relationship as a
variable mediating organizational climate and job satisfaction or performance.
Samsup Joa, Corresponding author contact information, E-mail the corresponding author,
Sung Wook Shimb, 1,
Whether organizational change results from a merger, acquisition, new venture, new process
communications can mean the success or failure of any major change program. The Strategic
Employee Communication Model with the best practice definitions, which are composites of
effective employee communication examples collected from researching selected Fortune 500
strengths and weaknesses in employee communication so that the company can structure the
change communication program and position communication to facilitate the overall change
program. In this paper, I explain the Strategic Employee Communication Model and best
communications using the Strategic Employee Communication Model, and provide a case study
of the successful use of the model and approach during a major change program.
Communication is a means by which operatives and other members of the building team are
linked in order to achieve the central goal.
In all aspects of human professions, communication is seen as a vital central organ especially
through the use of language. Humans have transferred culture, record history and document
occurrences to a good deal with the use of language from one generation to another. The organ
called communication has helped man to build societies and other social groups which has
contributed immensely to the growth of man’s life 3 enjoyable.
Through effective communication, the workers especially in firms find it easy and highly
productive to work together. Instruction and order are given and they are carried out as expected
once they are well understood and acted upon rightly.
The working day of every personnel is filled with communication in different ways and forms
through orders, directives, information, conversation, requests and rumors.
The term “communication” has been derived from the Latin word “communis” which means
common. It was Aristotle who, for the first time, Brought about a systematic study of the
communication process. According to him, there are three essential elements in a communication
system, namely, the speaker, the speech, and the audience. Communication strictly stands for
sharing of ideas in common. The word “communication”, however, has many and varied
meanings. Popularly speaking, it refers to the various means of transmitting information from
individual to individual, individual to a group of individuals or from one place to another. It is a
transmission of messages, ideas, methods, skills, and thoughts between two or more persons. It is
mutual exchange of facts, thoughts, opinions or emotions by the use ofsymbols, words, pictures,
figures, graphs and so on.
Communication is the chain of understanding which permeates an organization from top to
bottom, from bottom to top, and from side to side and which moves the organization ahead
towards its stated objectives. It is the cohesive force which holds the group together. Vardaman
and Halterman opine: “Communication is the flow of material, information, perception and
understanding between various parts and members of an organization.”
Communication is said to be effective within the working group in the industry only when the
transmitted ideas achieve their desired action or reaction, as the operation involved in the
industry is a team effort, embracing the customers with the main objective of getting things done
through human beings.
The operational procedures and other management activities associated with the design,
construction and subsequent performance of a building rely a great deal on how information is
being transmitted between the various participants of the building team and for this reason,
method of communication should not only clarify issues but must also attempt to bring harmony
to the entire work process and also foster co-operation between the parties to ensure maximum
contribution from members.
Although there is no clear cut division of communication system within the industry, the general
of communication are classified as follows:
Adeleke, (2004), explains the various means by which information can be transmitted in the
organization for the successful execution of any project as the success of such project relies
largely on the establishment of a clearly defined framework or communication. He further states
that information can be transmitted formally or informally, in some cases construction contracts
may state the form which communication must take e.g. a written order for variation. The usual
means of communication as stated by Adeleke (2004), are as follows
Part of the feedback process involves understanding and predicting how the other person
will react. Or in the case of our receiving feedback, we need to understand ways that we
respond to feedback, especially threatening feedback.
People often react negatively to threatening feedback. This reaction can take a number of
forms including:
Following the guidelines to effective feedback can go a long way to limit these kinds of
reactions but we need to be conscious of them nonetheless and be ready to react
appropriately.
When we are on the receiving end of feedback we should be careful to avoid these
pitfalls. Try to keep these points in mind.
There are a wide number of sources of noise or interference that can enter into the
communication process. This can occur when people now each other very well and should
understand the sources of error. In a work setting, it is even more common since interactions
involve people who not only don't have years of experience with each other, but communication
is complicated by the complex and often conflictual relationships that exist at work. In a work
setting, the following suggests a number of sources of noise:
Language: The choice of words or language in which a sender encodes a message will
influence the quality of communication. Because language is a symbolic representation of
a phenomenon, room for interpreation and distortion of the meaning exists. In the above
example, the Boss uses language (this is the third day you've missed) that is likely to
convey far more than objective information. To Terry it conveys indifference to her
medical problems. Note that the same words will be interpreted different by each
different person. Meaning has to be given to words and many factors affect how an
individual will attribute meaning to particular words. It is important to note that no two
people will attribute the exact same meaning to the same words.
defensiveness, distorted perceptions, guilt, project, transference, distortions from the past
misreading of body language, tone and other non-verbal forms of communication (see
section below)
noisy transmission (unreliable messages, inconsistency)
receiver distortion: selective hearing, ignoring non-verbal cues
power struggles
self-fulfilling assupmtions
language-different levels of meaning
managers hesitation to be candid
assumptions-eg. assuming others see situation same as you, has same feelings as you
distrusted source, erroneous translation, value judgment, state of mind of two people
Perceptual Biases: People attend to stimuli in the environment in very different ways. We
each have shortcuts that we use to organize data. Invariably, these shortcuts introduce
some biases into communication. Some of these shortcuts include stereotyping,
projection, and self-fulfilling prophecies. Stereotyping is one of the most common. This
is when we assume that the other person has certain characteristics based on the group to
which they belong without validating that they in fact have these characteristics.
Interpersonal Relationships: How we perceive communication is affected by the past
experience with the individual. Percpetion is also affected by the organizational
relationship two people have. For example, communication from a superior may be
perceived differently than that from a subordinate or peer
Cultural Differences: Effective communication requires deciphering the basic values,
motives, aspirations, and assumptions that operate across geographical lines. Given some
dramatic differences across cultures in approaches to such areas as time, space, and
privacy, the opportunities for mis-communication while we are in cross-cultural
situations are plentiful.
In simple sense, human resources management means employing people, developing their
resources, utilizing, maintaining and compensating their services in tune with the job and
organizational requirements with a view to contribute to the goals the organization, individual
and the society.
Michael J.Jucius defined personnel Management ad the field of management which has to do
with planning, organizing directing and controlling the functions of procuring, developing,
maintaining and utilising a labour force, such that the ---
(a) Objectives for which the company is established are attained economically and
Effectively,
(b) Objectives of all levels of personnel are served to the highest possible degree, and
(c) Objectives of society are duly considered and served.
Scope of Human Resource Management
The scope of human resour4ce management in the modern days is vast. In fact ,the scope of
HRM was limited to employment and maintenance of and payment of wage and salary. The
scope gradually enlarged to providing welfare facilities, motivation
performance , appraisal ,human resource management ,maintenance of human relations,
strategic human resources and the like .The scope has been continuously enlarging.
Objectives of HRM
Organisation of HRM
Strategic HRM
Employement
Development
Wage and salary administration/compensation
Maintenance
Motivation
Industrial relations
Participative management and
Recent developments in HRM.
Having discussed the scope of Human Resources Management, now we shall discuss the
importance of human resources management.
Human Resource Management plays the most crucial role in the management of an
organization. Human resources play crucial role in the conversion process of inputs into outputs,
Product design, quality maintenance, rendering services etc., depend upon the efficiency of
human resources .Similarly, human resources plays critical role in marketing the products and
services, Human resource also plays significant role in managing finances and managing
information systems. Role of HR at TCS is presented in below figure.
Performance discussions and Allocations to
performance management for projects(Domestic
all at a centre /Overseas)
Manager Training
(Technical/
Behavioural)
Career
development/
monitoring
5.Quaterly Magazine.
PCMM Goals addressed by this process :Information is shared across the
Organization.
Individuals or groups are able to raise concerns and have them addressed by
Management.
Process Metrics
2.Percentage of communication.
Output Metrics :
in Survey).
Communication
1.Approach
The Company endeavours to cascade all necessary information to all employees in a structured
manner and capture their feedback.
2.Deployment
2.1 What
2.2Why
2.2.2.Strengthen the ownership and involvement of the Employees towards the overall
2.3. When
2.4. Culture
At all locations
2.5. Who
Regional Head-HR
2.6.How
2.6.1. Ecommunication
i. The president shall communicate overall news of the company, issues, future
happenings, and concerns to his direct reporters once in 6 months. Such
communication shall happen across the table and during such communication, the
president shall take note of the feedback of his direct reporters.
ii. The direct reporters of the president shall, in turn, pass on the communication
across the table to their subordinates and shall follow the same procedure for
capturing the feedback of their subordinates.
iii. The same procedure will be followed for all the levels till the communication is
passed on to all the employees of the company and their feedback as taken.
iv. In the units, the heads of department shall pass on the information to all
employees in the shop floor and capture and their feedback.
v. All feedback captured across all locations shall be sent to the auchorperson in
coporate.
vi. The auchorperson shall prepare a consolidated feedback report of the overall
company and hand it over to the president for initiating necessary action.
2.6.2. Annual communication meeting with president..
i. A communication meeting with the president takes place annually at all locations.
ii. It is an open forum where the president briefs all employees and any employee is free
to interact with the president by way of asking questions and/or giving feed back on
any issues.
2.6.3. Quarterly communication meeting with the unit Head.
i. Unit heads shall meet all the employees in their respective units on a quarterly basis.
ii. It is an open forum where as the unit head interact with all Employees.
And any Employee is free to any question, raise any concerns and/or give feed
back on any issues.
A newsletter shall be published bi-monthly in all units giving details of only that
particular unit.
A Global Consulting Firm We offer industry-specific solutions and integration services through a
unique onsite, offsite, offshore delivery model that helps our clients achieve reduced "time to
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logistics etc.
We strive to build up innovative solutions for our patrons through advance technologies and
enable them to compete successfully into their technical domains. Transparency & visibility in
communication being our core policies where our clients always have the ownership in scrutiny
of project status each time they work with us. Our back-up resource management gains its
strength from the presence of 25 IT colleges in our vicinity and through our in-house domain
training centres
With constant innovation, we have made our physical presence in India, USA & Europe. Our
services are not merely restricted to the big organizations but we cater solutions to small and
medium scale enterprises too.
An ISO 9001:2008 certified conglomerate and Gold Certified Partner with Microsoft, we are also
a member of honoured organizations like National Association of Software and Services
Companies (NASSCOM), The Indus Entrepreneurs (TIE), Electronics & Computer Software
Export Promotion council (ESC INDIA) and Software Technology Parks of India (STPI), which
in turn provides reliability & assurance not only to our existing but prospective clients also.
We dedicate ourselves to the provision of the premier quality Java, J2SE, J2EE and J2ME
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business requirements. Over the time we have erected up a depository of information and
competence, which we bring to bear on all our assignments.
Board of Advisors
A visionary and a strategist, Akhilesh Conceived & Designed Webmark Technologies in 2004,
now leading and steering the team, built this organization delivering solutions globally. He has
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Our Strengths
Our global software outsourcing model makes sure we deliver utmost targeted result to YOU.
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Together We Can
Together We Will
With a vision to harness technology to its best, Webmark Technologies has not narrowed itself to
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extended assistance steps in.
Children in poverty make up thirty-nine percent of the population, and most of these children do
not receive a good education due to the paucity of money & other resources. Because of which
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many children doom in the darkness of illiteracy. Education is considered to be the elementary
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Webmark Technologies has stepped ahead of the usual. We have adopted an entire school in
Rajasthan under the “FOOD FOR EDUCATION” Initiative.
With school strength of 150, we have taken up the total responsibility of feeding, educating and
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Java
We dedicate ourselves to the provision of the premier quality Java, J2SE, J2EE and J2ME
development services. We levitate our enormous know-how in developing Java and its other
counterpart systems as mentioned above to convey premium systems apposite to our client's
business requirements. Over the time we have erected up a depository of information and
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Standard Editation (J2SE)J2SE tenders a milieu for Core Java and Desktop Java applications
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Simplified connectivity
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sales, then Microsoft Dynamics CRM is the solution that you can bank on. We proffer our value
elevating proficiency in Microsoft CRM 3.0 software solutions so that you can empower your
sales personnel to allow admittance and update in real time the most up-to-date customer status
and recent sales quotes.
By inculcating your business with Microsofts CRM, you step on to the number one situate of the
podium. This turns out primarily due to CRM, that not only astounds your customers and keep
your sales crew well clued-up but also bestows you with the competitive periphery that
distinguishes your existence. All in all you decipher your customers better than anyone else
Oracle
Yes we are talking about the Oracle Technology. We put into practice production strength
backup & recuperation processes. Alongside upgrade to and from all versions of Oracle,
troubleshoot issues and advocate/employ the accurate solutions for organizations across all
market sectors. Our client base embraces companies from the entire globe
With proficiency and knowledge wrapping the entire Oracle product range, we make sure that
our clients uphold a robust architecture to convey most advantageous performance, maximum
uptime and security to their business.
Since Oracle is a dominant gizmo for executing enterprise solutions it is often found crucial for
organic growth. This is so because we rarely use Oracle solutions for undersized and middling
magnitude businesses.
Following are the victorious vicinities that we have spread our expertise to:-
Internet services
Publishing
Telecommunications
Asset management
Workflow automation
Job tracking and billing
Channeling Oracle Application server to its pinnacle brilliance, we have created three-tier
architecture applications also. Our technical competence encompasses the underneath:-
My SQL
The MySQL database server is the world's most admired open source database. Its architecture
formulates it, as a tremendously prompt and effortless database to customize. Extensive reclaim
of code within the software and a minimalistic approach to generating functionally-rich features
has resulted in a database management system unparalleled in speed, solidity, steadiness and
ease of deployment.
The inimitable separation of the core server from the storage engine makes it feasible to dart with
strict transaction control or with ultra-fast transaction less disk access, whichever is most
apposite for the situation
With Webmark Technologies, you can streamline the manual, time-intensive errands linked with
MySQL design, development, admin, presentation and availability. As a vital part of our
application and services management key, we offer MySQL with precise competence for:
Database management
These capabilities enable IT to surpass service levels and optimize support processes.
Software development life cycle. This initiates right from business case analysis to warranty
support of other application
When making use of our IT development solutions, you are sure to enjoy the benefits that accrue
with there deployment. They can chiefly be elaborated as under :-
Abridged defects
KPO is emerging as a new-fangled sector in the present times. With its proliferated presence in
the market, we have extended our KPO services in the domain of data research, development and
analytics. Through our KPO services we strive to
1. Strategic Market Research Following services can be positioned under this head:- Insights
into case studies & their reviews along with marketing intelligence that helps in evaluating the
market scenario. SWOT Analysis followed by trailing & benchmarking the competitor.
2. Business Information Services Client needs are attended to, by our BIS professionals. These
services chiefly are; profile for pitch books, news runs/tracking, ownership/insider holdings,
fundamental data such as price-volume charts or graphs, IBES forward estimates, CUSIP
identification, ratings, management bios, product overviews and Securities and Exchange
Commission filings.
Database Publishing
Bespoke Documents, templates are generated competently & speedily with the assistance of
computers, by putting this service into practice.
Data Enhancement Making Use of the services of veteran professionals the client is enriched
with the information on the following; sales and marketing, planning, strategy, and other
functions.
With the proper categorization of internal data its usefulness is increased manifold for the client.
This refined data is integrated into the client's current databases or management information
systems.
Furtherance of development calls for intricate IT infrastructure. Lot of time is deployed into
ensuring that your IT is in competent succession by you. To add to this, there are loads of other
concerns piled up. Like energy costs, server utilization, limited physical space & IT staff and
numerous vendors. This makes it the apt time for Webmark Technologies to step in & help you
out in simplifying your IT infrastructure. With uncertainties enveloping the market your IT
system is prone to abrupt breakdowns. As a result of which an expert hand is essentially
required.
Our data centers are spread globally at various places like United States, United Kingdom,
France, Germany, Netherlands, Czech Republic, India and across 8000 locations in 125 different
countries.
Our world class datacenters are enabled with the following capabilities:
The following cannot be left unmentioned when it comes to our Data centre Management
services:-
We do not merely take your systems and maintain them. We work with you to revamp your
system to condense your total cost of ownership. We also apply the preeminent practices and
insights that we have and continue to gain and apply those best practices to perk up your
systems, resulting in further dipping your total cost of ownership.
Several hosting companies provide monitoring services and support. They notify you if a
problem transpire and then your IT team has to act on that information. We are different! We
proactively monitor your systems and if we notice any predicament, we actually fix it so that
your systems can continue to run smoothly. We also believe in preemptive maintenance. E.g. We
do not wait till the disk fails we fix it at the first sign of snag.
Precisely, we are a combination of system integrator, hosting provider and systems operator. As
such, we are involved in the design phase, build phase and operation phase of the Data Center for
your mission critical applications. Since we are the ones accountable for operations, we make
sure that the design and build are done properly unlike a systems integrator who would design a
system, but will not be present if, a problem occurs in the other two phases. Whereas, we are
there with you in the other two phases as well.
The heart of every information system is the Database. They continuously collect & deliver vital
information that ropes in business intelligence, collaboration, customer service and decision
making all through an enterprise. But businesses today are exposed to numerous challenges. The
constant change that is innate in composite environments, along with delivering tangible value
from their database investments, are among the numerous challenges faced by organizations. We
empower our clients by
providing width and profundity of technical know-how required to congregate these challenges
posed by dynamic IT settings. Database management is a part of a bigger set of IT management
solutions across many disciplines. Hence it cannot subsist in isolation. Webmark Technologies
has designed and developed diverse management solutions that can automate database
management with intelligent monitoring and proactive management. This results in better-quality
application competence and database control.
We offer an all-inclusive range of database administration services. The entire range includes the
following database products such as Oracle, MS-SQL, and MS Access. The services rendered
cover database administration, implementation, optimization, support and maintenance and
disaster recovery of business-critical databases. We are equally proficient in delivering additional
database services. They are database reverse engineering, data migration, data warehousing,
database replication, and data modeling. Webmark Technologies database experts generate a
supple database environment that is all geared up to mature with your needs.
Our Database Management Services comprise of the following :-
Manual and computerized Database Monitoring of production milieu through industry standard
tools
Delineating and executing backup and recuperation tactics for 24*7 dynamic production
databases
Performance tuning & diagnosis focused at diverse stratums i.e. database Server, database
schema & SQL level
Scheming extremely scalable data models for applications that can furnish high volume of data
& toting up of new features
Defining & accomplishing database architecture for new-fangled and on hand applications that
can convey utmost performance, elevated scalability and availability
Integrated Data Migration stratagems and their execution during application upgrade OR across
different database versions OR softwares
Crafting data warehouse models and integrated ETL techniques with industry standard licensed
and open source tools
Business Intelligence elucidation for intricate reporting requirements using OLAP and data
warehouse
Production Support during grave hours at various stages from a database server correlated issues
to a manual data fixes on application table
Webmark Technologies has devised such Integration Solutions that facilitate the concerns to
accomplish integration maturity for integrations sandwiched between enterprise applications,
partners (customers, suppliers, logistics, marketplaces etc) and people (employees, business users
etc). We have the following Integration solutions to offer, namely
Service Oriented Integration Webmark Technologies also provide Data Integration solutions,
which transversely extends into ETL, Platform integrations, CDC / Real-time / Near-real time
data integration, Unstructured Data Handling, Enterprise Information Integration. Apart from the
above, we offer a gamut of Integration services to address diverse needs of the organizations.
Where the organizations have integrations that are custom built and ad-hoc, Webmark
Technologies tenders Need Assessment Integration Health-Check and Product Evaluation
offerings.
Organizations with multiple Integration products exist and who aspire to fuse & develop single
product or choose a new product to take care of all sorts of integration needs, Webmark
Technologies proposes services such as ‘Pilot Execution and Migration roadmap.
We have an Integration Competency Center (ICC) service for organizations in order to provide a
variety of Integration related services for their business divisions.
We also make available end-to-end B2B services including map analysis, mapping specifications
creation, map conversion, map creation, trading partners on-boarding, package implementation
and 24x7 support.
The present times witness a dynamic business scenario, typified by active markets, mergers &
acquisitions coupled with severe competition. In order to uphold control, enterprises need to
build up a finer aptitude to sense and respond speedily and smartly to market alterations.
The sure shot way to gun down these challenges is to avail the Integration Services of Webmark
Technologies.
To achieve elevated performance, the banks have to be in tune with the present global banking
scenario. In the recent past the banking industry has witnessed influential change in all probable
forms and functions right from meltdowns to mergers. Today, banks are reassessing their current
strategies, re-evaluating the business models and reinvesting in building competencies in systems
and processes. While internal challenges are behemoth, the external world is surging up with a
new face as well.
New-fangled regulations, taut compliance, closer watch and high intervention by government
bodies are forcing the banks to be agile, yet robust
With international competence we assist our clients in harnessing a pool of services, like
consulting, technology and outsourcing services complemented by deep financial services
industry expertise. Webmark Technologies helps achieve competitive lead by propelling high
performance. We comprehend and value the change and have proactively invested in generating
solutions that help banks create fresh business opportunities, strike the existing ones more
resourcefully and deal with the new challenges on the horizon.
Our technology expertise whether in IT or IT-enabled services, has demonstrated its worth in all
the tasks taken up by us. Webmark Technologies team of practiced professionals is poised to
make the distinction through its business technology contributions in the varied segments of
banking across geographies.
Industry - E-Larning
There is a steady evolution of technology in the High Tech industry that necessitates recurring,
trouble free accessibility, and dependable web-enabled knowledge up gradation and education.
E- Learning wraps all forms of improved learning through technology. IT aids in bridging
countless gaps that include catering distance education to those who face geographical
blockades. The capability to leverage implicit information as an asset to increase employee
productivity and ultimately, business performance can endow with a crucial edge to players in
this fiercely aggressive industry.
We have an all geared up, availability of domain experts to provide customized e-learning
solutions to help customers enhance their workforce performance and amplify their customers
delight.
With the assistance of our IT professionals who have drawn customized e-learning, we are able
to deliver solutions that go well with your target audience. These solutions are much better than
anticipated. We have consistently handled assignments that required upgrades to diverse client
learning management systems and hence launched e-learning courses on finest systems.
Evaluating the needs through consulting, along with advocating those solution designs that
suffice customer needs.
Structuring end-to-solutions that bring into play multiple modalities to facilitate learners to
successfully retain information.
Examining, scheming, and developing media-rich, interactive, easily searchable custom content.
Edificing content for varied modes of instruction such as classroom, online, blended,
synchronous, and asynchronous.
ERP the acronym for Enterprise Resource Planning is a colossal software architecture that ropes
in the streaming and allocation of geographically strewn enterprises. The extensive information
is put athwart all the serviceable divisions of a business house. Enterprise Resource Planning is
the unification of chiefly three mechanisms; Business Management Practices, Information
Technology and Specific Business Objectives. It proffers an all-inclusive synopsis of the entire
business implementation to personnel, which actually persuades their verdict in a productive
way.
As the name suggests, ERP should necessarily endow the business with an extensive collection
of functionalities sustained by features like :-
Suppleness
Modularity
Openness
Pervasive
Global focus
ERP software architecture in the present times can probably encircle an expansive array of
enterprise wide functions and amalgamate them into a single database repository. ERP at
Webmark Technologies rears one of the finest Quality enterprise applications and technology,
and supplies services in process modeling, application evaluation and selection, development /
implementation and support. We are able to influence exceedingly practiced resources that are
transversely linked with industries and applications. Not only that, we can speedily convey
smart and ground-breaking enterprise solutions.
ERP offerings that are success laced for any business who wish to endeavor big are:-
1. Pre-implementation Services
The key to any great business is, in recognizing its objectives. To foster ERP, its execution,
administration and indulgence in business goals is vital. Webmark Technologies’s proficient
team assists the client in spotting and delineating business objectives throughout the ERP
execution. We also aid in designing the System Landscape, which embraces sizing the hardware
and network, and provide various preferences for alike.
2. Implementation Services
While implementing, our steadfast team works intimately with the client to build up quantifiable
business cases. All this is done to make sure that accurate deliverables and goals are designed
and pulled off through implementation. ERP solutions prepared by us minister you to success.
We tag along a cogent methodology for accomplishment of ERP packages. The methodology is
well thought-out around the subsequent stages.
3. Post-Implementation Services
Once the ERP system has been put into practice, we supply numerous models of helpdesk
support: offsite, remote, onsite or hybrid. Apposite service level prospects are positioned and
documented in the form of a Service Level Agreement (SLA) for the matching attempt.
Chapter – IV
Data Analysis & Interpretation
Perceptions of the employees:
1.You are aware of the company’s vision, mission, the spirit of Webmark Technologies
(values and beliefs)?
INTERPRETATION:
Out of 60 respondents 47% were strongly agreed , 50% were agreed ,3% were disagreed
that they were aware of the company’s vision, mission, the spirit of Webmark Technologies
(values and beliefs). So the management should concentrate Mainly on the employees who were
disagreed that were aware of the company’s vision, mission, and the spirit of the Webmark
Technologies (values and beliefs). Because every employee should know about the company’s
vision, mission to achieve the objectives of the company.
2. You are aware of the policies of the company?
INTERPRETATION:
Out of 60 respondents I came to know that 43% were strongly agreed, 50% were agreed ,
7% were disagreed that they were aware of the company’s policies of the company.
So the management should take care of the employees mainly who were disagreed
that were aware of the company’s policies of the company.
3. You are aware of the developments /improvement activities taking place in the company
and Webmark Technologies?
2 Agree 41 68%
3 Disagree 05 9%
4 Strongly disagree 0 0%
Total 60 100%
INTERPRETATION:
Out of 60 respondents I find that 23% were strongly agreed , 68% were agreed ,9% were
disagreed that they were aware of the developments /improvement activities taking place in the
company and Webmark Technologies. So the management should take care of the employees
who were disagreed that they were aware of the developments/improvement activities in the
company and Webmark Technologies.
4. You are aware of the developments taking place in your department /plant from time to
time?
INTERPRETATION:
Out of 60 respondents I know that 42% were strongly agree , 49% were agreed ,9% were
disagreed that they were aware of developments taking place in your department /plant from time
to time. So the management should take care of the employees who were disagreed that they
were aware of developments taking place in your department/plant from time to time. It is very
important to know the developments in their department/plant to cope up with changes.
5. You are aware of all the committees /joint forums existing in the company?
4 Strongly disagree 03 5%
Total 60 100%
INTERPRETATION:
Out of 60 respondents I find that 17% were strongly agreed , 35% were agreed ,25% were
disagreed and 5% were strongly disagreed that they were aware of all the committees /joint
forums existing in the company. So the management should take care of the employees who
were disagreed and strongly disagreed (25% and 5% respectively) that they were aware of all the
committees/joint forums in the company.
6. You are satisfied with plant in House magazines –MOVING MOUNTAINS & VOICE.?
INTERPRETATION:
Out of 60 respondents I came to know that 21% were strongly agreed , 67% were agreed,
12% were disagreed that they were satisfied with plant in House magazines –MOVING
MOUNTAINS & VOICE.
So the management should take care of the employees who were disagreed that
they were satisfied with plant in House magazines-MOVING MOUNTAINS &VOICE.
7. You could able to communicate your views/concerns freely to the management /co-
employees/colleagues?
INTERPRETATION:
Out of 60 respondents I came to know that 36% were strongly agreed , 55% were agreed
,7%were disagreed and 2% were strongly disagreed that they could able to communicate your
views/concerns freely to the management /co-employees/colleagues. So the management should
take care of the employees who were disagreed and strongly disagreed (7% and 2%
respectively) that they could able to communicate your views/concerns freely to the
management /co-employees/colleagues.
8. You are aware of the names and career profiles of our top management?
3 Disagree 08 14%
4 Strongly disagree 01 2%
Total 60 100%
INTERPRETATION:
Out of 60 respondents I came to know that employees 24% were strongly agreed , 60%
were agreed ,14%were disagreed and 2% were strongly disagreed that they were aware of the
names and career profiles of our top management.
So the management should take care of the employees who were disagreed and
strongly disagreed (14% and 2% respectively) that they were aware of the names and career
profiles of our top management.
9.You are aware about the challenges that company is facing and the measures being taken
to meet them?
3 Disagree 05 8%
4 Strongly disagree 01 2%
Total 60 100%
INTERPRETATION:
Out of 60 respondents I find that 20% were strongly agreed , 70% were agreed ,8%were
disagreed and 2% were strongly disagreed that they were aware about the challenges that
company is facing and the measures being taken to meet them.
So the management should take care of the employees who were disagreed and
strongly disagreed (8% and 2% respectively) that they were aware about the challenges that
company is facing and the measures being taken to meet them. It is very important to know the
employees because the employees also should know the competitors and their challenges.
10. You are aware of the certified standing orders of our company?
INTERPRETATION:
Out of 60 respondents I find that 20% were strongly agreed , 60% were agreed ,17% were
disagreed and 3% were strongly disagreed that they were aware of the certified standing orders
of the company.
So the management should take care of the employees who were disagreed and
strongly disagreed (17% and 3% respectively) that they were aware of the certified standing
orders of the company.
11. Your immediate supervisor regularly shares the information related to organization
/department developments with you?
INTERPRETATION:
Out of 60 respondents I find that 33% were strongly agreed , 57% were agreed ,7%were
disagreed and 3% were strongly disagreed that they their immediate supervisor regularly shares
the information related to organization /department developments with them.
So the management should take care of the employees who were disagreed and strongly
disagreed (7% and 3% respectively) that they their immediate supervisor regularly shares the
information related to organization /department developments with them.
12. 5 minutes shop floor meetings at your work place on daily basis improve your
efficiency levels?
INTERPRETATION:
Out of 60 respondents I came to know that 41% were strongly agreed , 32% were agreed ,
25%were disagreed and 2% were strongly disagreed that the 5 minutes shop floor meetings at
your work place on daily basis improves your efficiency levels.
So the management should take care of the employees who were disagreed and strongly
disagreed (25% and 2% respectively) that the 5 minutes shop floor meetings at your work place
on daily basis improves your efficiency levels.
13. You are aware of all corporate social responsibility activities undertaken by the
company?
INTERPRETATION:
Out of 60 respondents I came to know that 25% were strongly agreed , 53% were agreed
,20%were disagreed and 2% were strongly disagreed that they aware of all corporate social
responsibility activities undertaken by the company.
So the management should take care of the employees who were disagreed and strongly
disagreed (20% and 2% respectively) that they aware of all corporate social responsibility
activities undertaken by the company. Because the company exist in the society so the company
have the some social responsibility and the employees also should know what the company is
doing for society.
14. You are aware of the new joining employees in our company from time to time?
4 Strongly disagree 03 5%
Total 60 100%
INTERPRETATION:
Out of 60 respondents I came to know that 34% were strongly agreed , 53% were agreed
,8%were disagreed and 5% were strongly disagreed that they aware of the new joining
employees in the company from time to time.
So the management should take care of the employees who were disagreed and
strongly disagreed (8% and 5% respectively) that they aware of the new joining employees in the
company from time to time. When the employees aware of the new joining employees then they
can easily communicate with them.
15. You are aware about the employee related policies like grievance redressal policy,
performance appraisal system for NMS, career progression policy, training policy etc.
Total 60 100%
INTERPRETATION:
Out of 60 respondents I find that 30% were strongly agreed , 60% were agreed ,10%were
disagreed that they aware about the employee related policies like grievance redressal policy,
performance appraisal system for NMS, career progression policy ,training policy etc.
So the management should take care of the employees who were disagreed (10%) that they
aware about the employee related policies like grievance redressal policy, performance appraisal
system for NMS, career progression policy, training policy etc. Because every employee should
aware of the policies that are made for employees for their better improvement.
Chapter – V
Findings, Suggestions & Conclusion
Findings:
Improvement in the notice boards.
Writing descriptive articles that explain COMMUNICATION CHANNEL aspects in a
manner that is interesting for employees to read.
Updates about fertilizers industry all over the country or world in connection blocks
Making connection page simpler .weekly mail on effects of COMMUNICATION
CHANNEL habits and short success story of not more than 2600 words.
Inter developmental meetings will improve communication programs.
More improvements is required in the location maps in surroundings particularly near
plant.
Implement a suggestion box which especially concentrates on inviting suggestions in the
areas of safety, improvements and personal issues.
Develop audio communication at new administration block.
Communication by SMS which helps the employees to get the information well in
advance.
Personal computer should be available to low and operational level employees to be in
frequent touch with their superiors.
Cross check-up teams in corporate whether the communication is being related to ground
level and concerned.
Proper encouragement is to be given by the management by rewarding the suggestions.
Communication especially from bottom to top should be developed to avoid the gap and
mis communication.
By providing deck phones to the technicians to inform immediately without getting late.
Available communication channels (SMS, E-mail, notice boards, magazines etc..) should
be utilized in right way to reach respective group of employees as per their accessibility
provisions.
Improve email communication as this is the most frequently used channel.
Suggestions:
Involvement of employees is the critical factor .this can be achieved through
encouraging employees in different ways and means.
Personal communication is important with every individual.
COMMUNICATION CHANNEL corner should be updated regularly.
Management should motivate people to participate in various COMMUNICATION
CHANNEL programs.
Frequent meetings to be conducted and encourage individuals to participate in various
COMMUNICATION CHANNEL programs.
Meetings conducted must and should verify the root level at field.
Glass doors to be provide at communication free area. Such as encouraging informal
interactions.
If one person conducts pep-talk (spirit boosting talk) at the COMMUNICATION
CHANNEL corner during the lunch time twice per a month, it is better.
Regular review of the Ad status.
Information-hourly and daily basis- should be communicated to every individual
employee.
Provide suggestion box for better communication
COMMUNICATION CHANNEL is not a follow up kind, it should be self initiation
that requires organization to take up such sessions for the employees which make
them feel self responsible.
Improve visibility of COMMUNICATION CHANNEL notice boards.
Department wise publicity will help for interest generation among individuals
Information designed should create certain fun to read posters, particularly on
importance of quality.
Enterprise uses a multi-channel approach to its communication strategies to increase awareness of its
key messages. Using a mix of formal and informal communication helps to improve effectiveness. Its
internal communications strategies ensure the company values and culture are maintained. Its
‘onboarding’ programme and The Hub intranet encourage employee engagement, knowledge and
increases motivation.
Bibliography
THE BOOKS I RE FERED FOR THIS STUY:
Google
CiteHR.com
Winkpedia
Annexure
1. You are aware of the company’s vision, mission, the spirit of Webmark Technologies (values and
beliefs)?
3. You are aware of the developments /improvement activities taking place in the company and
Webmark Technologies?
4. You are aware of the developments taking place in your department /plant from time to time?
5. You are aware of all the committees /joint forums existing in the company?
6. You are satisfied with plant in House magazines –MOVING MOUNTAINS & VOICE.?
7. You could able to communicate your views/concerns freely to the management /co-
employees/colleagues?
8. You are aware of the names and career profiles of our top management?
9.You are aware about the challenges that company is facing and the measures being taken to meet
them?
11. Your immediate supervisor regularly shares the information related to organization /department
developments with you?
12. 5 minutes shop floor meetings at your work place on daily basis improve your efficiency levels?
13. You are aware of all corporate social responsibility activities undertaken by the company?
14. You are aware of the new joining employees in our company from time to time?
15. You are aware about the employee related policies like grievance redressal policy, performance
appraisal system for NMS, career progression policy, training policy etc.