Sarah-Marie Daniels

2005 Homerule St ● Honolulu, HI 96819 ● (808) 271-5407 ● sarahmmdaniels@outlook.com

Objective
Diligent and goal-oriented professional seeking an opportunity in Marketing to build upon skills. Excellent interpersonal skills; ability
to leverage strong relationships with diverse populations. Expertise in social media; reaches audience by making impactful
connections using visuals, storytelling, and videos.

Education
Harold Washington College Chicago, IL
Associate in Arts May 2019
Business Economics

Columbia College Chicago Chicago, IL

Completed 8 credits in Marketing ​2016-2017

Skills
● Proficient in Microsoft Office and Google Analytics
● Social Media: Twitter, Instagram, Facebook, and Snapchat
● Creating marketing plans
● Ability to research target audience and clients to best connect and impact

Professional Experience
Vacations By Rail ​Chicago, IL
Head of Inside Sales Support February 2019 to May
2019
● Independently tracked and managed the sales of 8 travel agents, provided needed support for over a hundred vacation
reservations.
● Sent travel insurance quotes and insured all payments were made on upcoming trips.
● Communicated with teammates sales goals, promotions, and sale leads.
● Maintained company spreadsheets via Excel

Argo Tea Café Chicago, IL

Team Lead August 2018 to Present
Barista August 2017 to August 2018

● Manage a team of 4-6 baristas, ensuring that individuals are stationed in correct area based on strengths, indicating
ingredient and food shortages and training new employees on customer service, beverage and food safety, and POS system
● Promote safety of customers and staff by opening and closing café securely
● Provide customer excellence by receiving requests, recording requests correctly into computerized system, answering
questions regarding nutritional benefits, and managing concerns in a professional manner
● Prepare natural tea drinks and coffee efficiently, paying attention to sanitary measures needed beverage bar area

Red Earth Massage & Wellness Chicago, IL

Front Desk Receptionist June 2016 to September 2016

● Corresponded with management and clients to communicate promotions, appointments and answer questions regarding
services
● Answered 20-40 customer phone calls, making appointments for customers and answering questions regarding health
insurance and spa directions
● Prepared spa rooms by warming towels, changing sheets and preparing snacks and tea

Activities
Argo Tea Mentorship Program Chicago, IL
Mentee January 2018-December 2018

● Attend meetings with Licensee District Leader of Argo Tea.

● Build skills to exercise and perfect time management, leadership skills, and professionalism