Zone Wise Non Goal Complaints Non Goal + Corp

Zone Today 1 Day 2 Days 3 Days 4-7 Days 8-15 Days >15 Days Total Zone Today
Varanasi 2 1 1 1 5 35 45 Varanasi
Lucknow 1 8 1 2 15 5 1 33 Allahabad
Allahabad 1 1 5 6 14 27 Lucknow 1
Kanpur 3 2 2 2 6 2 17 Kanpur
Gorakhpur 1 1 3 3 5 13 Gorakhpur
Grand Total 8 11 4 6 30 21 55 135 Grand Total 1

Zone Wise Corporate Complaints

Zone Today 1 Day 2 Days 3 Days 4-7 Days 8-15 Days >15 Days Total
Kanpur 1 2 2 4 4 2 27 42
Varanasi 4 7 3 27 41
Lucknow 2 6 3 6 5 5 3 30
Allahabad 2 4 1 21 28
Gorakhpur 1 2 2 4 7 16
Grand Total 3 8 6 18 22 15 85 157
Non Goal + Corporate HVS SLA Summary
1 Day 2 Days 3 Days 4-7 Days 8-15 Days >15 Days Total
3 14 17
2 2 1 11 16
6 3 1 4 15
2 1 2 1 6
1 1 3 5
8 1 6 5 10 28 59
 Compla
Konnect SR Log Date SR Log Date SLA SLA
SR No. int Month
Ref. ID in ICRM in Konnect Date Status
Type
Corpora Exceed
89812571 47855435 4-Mar-19 5-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89819485 47904951 5-Mar-19 5-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89818052 47882792 5-Mar-19 5-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89817205 47877437 5-Mar-19 5-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89816379 47870758 5-Mar-19 5-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89886292 48279256 13-Mar-19 13-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89886031 48277368 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89885842 48276107 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89892586 48316765 14-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89892480 48316212 14-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89892306 48315346 14-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89892224 48314942 14-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89892092 48314386 14-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89889800 48301799 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89889733 48301382 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89889671 48301004 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89889604 48300654 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89889573 48300417 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89889543 48300021 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89889366 48298854 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89888986 48296934 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89888930 48296682 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89888843 48296172 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89888804 48295989 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89888599 48294668 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89888557 48294449 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89888498 48294222 13-Mar-19 14-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89890291 48305589 13-Mar-19 15-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89913911 48424970 16-Mar-19 16-Mar-19 Mar'19 ###
te
Non SLA
Exceed
89919720 48456181 17-Mar-19 18-Mar-19 Mar'19 ###
Goal
Non SLA
Exceed
89920046 48457817 17-Mar-19 19-Mar-19 Mar'19 ###
Goal
Corpora SLA
Exceed
89942370 48580385 20-Mar-19 26-Mar-19 Mar'19 ###
31- te
Non SLA
Exceed
48434437 16-Mar-19 23-Mar-19 Mar'19 ###
1267195190345
31- Goal
Non SLA
Exceed
48421687 16-Mar-19 23-Mar-19 Mar'19 ###
1266664472711
31- Goal
Non SLA
Exceed
48239673 12-Mar-19 23-Mar-19 Mar'19 ###
1248869058119
31- Goal
Non SLA
Exceed
48220745 12-Mar-19 23-Mar-19 Mar'19 ###
1248057263865 Goal
Corpora SLA
Exceed
89975636 48769593 25-Mar-19 25-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89971675 48752492 24-Mar-19 25-Mar-19 Mar'19 ###
te
Non SLA
Exceed
89976907 48784800 25-Mar-19 26-Mar-19 Mar'19 ###
Goal
Non SLA
Exceed
89976509 48780441 25-Mar-19 26-Mar-19 Mar'19 ###
Goal
Corpora SLA
Exceed
89942159 48579672 20-Mar-19 26-Mar-19 Mar'19 ###
te
Corpora SLA
Exceed
89974792 48764601 25-Mar-19 27-Mar-19 Mar'19 ###
te SLA
 Corpora Within
89997041 48893187 27-Mar-19 27-Mar-19 Mar'19 ###
te
Non SLA
Within
89993828 48875616 27-Mar-19 27-Mar-19 Mar'19 ###
Goal
Corpora SLA
Within
89990250 48860968 26-Mar-19 27-Mar-19 Mar'19 ###
te
Non SLA
Within
89989321 48856595 26-Mar-19 27-Mar-19 Mar'19 ###
Goal
Corpora SLA
Exceed
89981112 48811749 26-Mar-19 27-Mar-19 Mar'19 ###
te
Non SLA
Within
89996220 48888857 27-Mar-19 28-Mar-19 Mar'19 ###
Goal
Non SLA
Within
90005495 48930589 28-Mar-19 28-Mar-19 Mar'19 ###
Goal
Corpora SLA
Within
90002694 48915622 28-Mar-19 28-Mar-19 Mar'19 ###
te
Corpora SLA
Within
90007306 48942226 28-Mar-19 28-Mar-19 Mar'19 ###
te
Non SLA
Within
89989535 48858098 26-Mar-19 29-Mar-19 Mar'19 ###
Goal
Corpora SLA
Within
89989587 48858303 26-Mar-19 29-Mar-19 Mar'19 ###
te
Non SLA
Within
90008726 48951877 28-Mar-19 29-Mar-19 Mar'19 ###
Goal
Corpora SLA
Within
90007981 48946271 28-Mar-19 29-Mar-19 Mar'19 ###
te
Non SLA
Within
90015336 48986011 29-Mar-19 30-Mar-19 Mar'19 ###
Goal
Non SLA
Within
90008710 48951773 28-Mar-19 30-Mar-19 Mar'19 ###
Goal
Non SLA
Within
90008674 48951590 28-Mar-19 30-Mar-19 Mar'19 ###
Goal
Corpora SLA
Within
90011133 48966421 29-Mar-19 30-Mar-19 Mar'19 ###
te SLA
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 Nitin
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 CidNALi
dNALat
Custom
NALonN Cell Id Rx
P1 Site P1 Site er Cell Id
SZI Toco District Zone Outdoo level
(LAT) (LONG) AAzNAD
LAT/Lo Indoor
TNAAdd r Indoor
Ankur ng
Naveen NA Kanpur Kanpur NA NA NAlat_lo
26.8850
Khanna
Prakash
Naveen Indus Unnao Kanpur ### ### 26.9588
ng
54,80.2
26.5481
Singh
Prakash Airtel Unnao Kanpur ### ### 386111
undefin
16206
6,80.48
Naveen
Singh Kannau 111,79.
ed,
367
Prakash
Naveen ATC Kanpur ### ### 26.7356
j 790552
undefin
Singh
Prakash
Naveen Airtel Unnao Kanpur ### ### 26.4797
3,80.35
Kanpur 222222
ed
Singh
Prakash
Naveen Airtel Kanpur 023
### 80.2998 26.4797
4,80.29
2
Nagar
Kanpur
Singh
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Naveen Airtel Kanpur 98
### 80.2998 26.4797
4,80.29
Nagar
Kanpur
Singh
Prakash
Naveen Airtel Kanpur 98
### 80.2998 26.5481
4,80.29
Nagar
Singh
Prakash
Naveen Airtel Unnao Kanpur ### 98
### 26.5498
6,80.48
Singh
Prakash
Naveen Indus Unnao Kanpur ### 367
### 26.3513
46,80.4
Singh
Prakash
Naveen VIOM Unnao Kanpur ### 91778
### 26.5691
9,80.65
Singh
Prakash
Naveen ATC Unnao Kanpur 908
26.5691 80.4949 26.8823
,80.494
Singh
Prakash
Naveen Indus Unnao Kanpur ### ### 26.54819
73,80.2
Singh
Prakash
Naveen Airtel Unnao Kanpur ### 15904
### 80.4836
6,80.48
Singh
Prakash
Naveen Airtel Unnao Kanpur ### 367
### 26.5481
7,80.48
Singh
Prakash
Naveen Airtel Unnao Kanpur ### 367
### 26.5481
6,80.48
Singh
Prakash
Naveen Airtel Unnao Kanpur ### 367
### 26.5481
6,80.48
Singh
Prakash
Naveen Airtel Unnao Kanpur ### 367
### 26.5481
6,80.48
Singh
Prakash
Naveen Airtel Unnao Kanpur ### 367
### 26.4797
6,80.48
Singh Kanpur 367
Prakash
Naveen Airtel Kanpur ### 80.2998 26.8510
4,80.29
INFRAT Nagar
Singh
Prakash
Naveen Unnao Kanpur ### 98
### 26.4375
68,80.2
EL
Singh
Prakash
Naveen Indus Unnao Kanpur ### 42479
### 26.5450
73,80.5
Singh INFRAT 50544
Prakash
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54,80.4
EL CidNALi
Singh
Prakash
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### 26.4839
98,80.4
Singh dNALat
31111
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2,80.39
NALonN
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26.5581
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26.2067
Singh INFRAT ng
Prakash
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11,80.6
EL undefin
Singh
Prakash
Naveen Indus Jhansi Kanpur ### 92424
### 26.4677
01,78.4
Singh INFRAT Kanpur ed,
58562
Prakash
Naveen Kanpur ### ### 27.1513
19,80.3
EL Nagar undefin
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Prakash
Naveen NA Unnao Kanpur ### 21371
### 26.4651
5,80.99
INFRAT Kanpur ed
Singh
Prakash
Naveen Kanpur ### 9162
### 26.4853
56,80.3
EL Nagar
Singh
Prakash
Naveen Airtel Kanpur Kanpur ### 0004
### 26.4582
78,80.3
Singh INFRAT Kanpur 00299
Prakash
Naveen Kanpur ### ### 26.4728
73,80.3
EL
INFRAT Nagar
Kanpur
Singh
Prakash
Naveen Kanpur ### 29436
### 26.4660
33,80.3
EL
INFRAT Nagar
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Prakash
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### 26.4662
3,80.30
EL
INFRAT Nagar
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### 26.4668
27,80.3
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INFRAT Nagar
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26.4130
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96,80.2
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323,80.
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26.4107 80.3408 AAzNAD
26.4492
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Kanpur 3
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78,80.3
INFRAT Nagar
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Prakash
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### 26.4673
57,80.2
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INFRAT Nagar
Kanpur NALonN
Singh
Prakash
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77,80.3
26.4225
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ng
Prakash
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52,79.9
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INFRAT j
Kanpur NALonN
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ng
Prakash
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2,80.40
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INFRAT Nagar
Kanpur ed
dNALat
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Prakash
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08,80.3
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80.4109 AAzNAD
53,80.4
26.4252
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80.4109 TNAAdd
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Singh ng
undefin
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Custom
Complai
network
Case
the
team.
k from
ed
feedbac
concern
getting
to the
NA DTE.
any
assist
aware
ready
er isand of
to
not ### Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has
other be
te w ntnot
Custom
Complai Field krevert
Case
the
team.
from
ed
feedbac
Corpora GoldNe kind
DTE.
any of WIP concern
getting
to the
after
forward
.…
given
NA assist
aware
ready
er isand of
to
not Open NPI Survey
Field been
end……
will
has
other
revertbe
te
Corpora w
GoldNe ntnot
Custom
network
Case
the
team.
k from
ed
feedbac
concern
getting
to the
NA kind
DTE.
any
assist
aware
ready of
of
to ### Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has be
te w er is not
not
Custom
Complai Field other
revert
Case
the
team.
k from
ed
Corpora GoldNe network
kind
DTE. of feedbac
concern
getting
to the
after
forward
.…
NA any
assist
aware
ready
er of
to ### Open NPI WIP
Survey given
been
end……
will
has
other be
te
Corpora w
GoldNe ntisand
Custom
Complai
network
not Field krevert
Case
the
team.
from
ed
feedbac
concern
getting
to the
NA kind
DTE.
any
assist
aware of
of ### Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has be
te w er isand
ntnot
Complai not Field kother
revert
Case
the
team.
from
ed
Corpora GoldNe network
kind
DTE.
any toof feedbac
concern
getting
to the
after
forward
.…
aware WIP given
been
end……
te
Corpora w
GoldNe
NA ready
ntnot
Complai
networkandof ### Open NPI Survey
Field will
k has
other
revert
Case
the
team.
from
ed
feedbac
concern
getting
to
be
the
NA kind
any
assist
ready of
to ### Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has be
te w ntnot
Complaiand Field kother
revert
Case
the
team.
from
ed
Corpora GoldNe network
kind
DTE. of feedbac
concern
getting
to the
after
forward
.…
NA assist
ready to ### Open NPI WIP
Survey
Field given
been
end……
will
has
other
revertbe
te
Corpora w
GoldNe ntnot
Complai
networkand k Case
the
team.
from
ed
feedbac
concern
getting
to the
NA DTE.
assist
ready to ### Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has
other be
te w ntnot
Complaiand Field krevert
Case
the
team.
from
ed
feedbac
Corpora GoldNe Custom
DTE. WIP concern
getting
to the
after
forward
.…
given
Small NA assist
ready to Open NPI Survey
Field been
end……
will
has
other
revertbe
te w
Platinu ntnot
erand k Case
the
team.
from
ed
feedbac
concern
getting
to the
Enterpri NA DTE.
assist
ready Open NPI WIP
Survey after
forward
.…
given
been
end……
will be
m not to
facing Field has
other
revert
Case
the
team.
k from
ed
feedbac
concern
Corpora
se DTE.
assist WIP getting
to the
after
forward
.…
given
been
Gold NA ready
issue in to Open NPI Survey
Field end……
will
has
other
revert
Case
the
team. be
te
Individu k from
ed
feedbac
concern
getting
to the
Gold NA DTE.
assist Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has
other be
Medium
al Akramp Field revert
Case
the
team.
k from
ed
feedbac
GoldNe DTE. WIP concern
getting
to the
after
forward
.…
given
Enterpri NA ur ### Open NPI Survey
Field been
end……
will
has
other
revert
Case
the
team. be
w k from
ed
feedbac
concern
getting
to the
se
Gold Gold NA Industri Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has
other be
Field revert
Case
the
team.
k from
ed
feedbac
al Area WIP concern
getting
to the
after
forward
.…
given
Gold Gold NA Open NPI Survey
Field been
end……
will
has
other
revert
Case
the
team. be
Unnao k from
ed
feedbac
concern
getting
to the
Gold Gold NA Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has
other be
knp Field krevert
the
team.
from
ed
feedbac
WIP concern
getting
to the
after
forward
.…
given
Gold Gold NA Open NPI Survey
Field been
end……
will
other
revert
the
team. be
Corpora Platinu zone . k from
ed
feedbac
concern
getting
to the
NA Open NPI WIP
Survey after
forward
.…
given
end……
will
other be
Small
te m Field krevert
the
team.
from
ed
feedbac
Platinu WIP concern
getting
to.…the
after
given
Enterpri
Medium NA Open NPI Survey
Field end……
will
other
revert
the
team. be
m k from
ed
feedbac
concern
getting
se
Enterpri WIP after
.…
given
end……
Medium Gold NA Open NPI Survey
Field will
kother
revert
the
team.
from
ed
feedbac
be
se WIP getting
after
.…
given
end……
Enterpri
Small Gold NA Open NPI Survey
Field will
kother
revert
the
team.
frombe
GoldNe feedbac
getting
after
.…
se
Enterpri
Medium NA Open NPI WIP
Survey
Field given
end……
will
other
revert
the be
w
GoldNe k from
feedbac
getting
se
Enterpri NA Open NPI WIP
Survey after
.…
given
end……
will
other be
w k the
from
feedbac
se WIP getting
after
.…
given
end……
kother
the
from
feedbac
getting
after
.…
end……
other
the
k from
feedbac
getting
.…
end……
kother
the
from
feedbac
.…
end……
kother
the
from
 to the
forward
been
has
Case
concern
to the
forward
been
has
Case
to ed
concern
the
forward
been
has
Case
team.
ed
concern
to the
forward
been
Medium Field has
revert
Case
team.
ed
GoldNe concern
to the
forward
Enterpri NA Open NPI Survey
Field been
will
has be
revert
Case
team.
w
GoldNe to ed
concern
the
se
Micro
Small NA Open NPI WIP
Survey
Field forward
given
been
will
has be
revert
w Case
team.
ed
concern
Platinu WIP to the
after
forward
given
been
Enterpri NA Open NPI Survey
Field will
has be
revert
Case
team.
m
GoldNe ed
concern
getting
to the
after
se
Micro NA Open NPI WIP
Survey
Field forward
given
been
will
has be
revert
w Case
team.
ed
feedbac
concern
GoldNe WIP getting
to the
after
forward
given
been
Key NA Open NPI Survey
Field will
k has be
revert
Case
team.
from
Individu w
GoldNe ed
feedbac
concern
getting
to the
after
NA Open NPI WIP
Survey
Field forward
given
been
will
has be
revert
al w Case
the
team.
k from
ed
feedbac
concern
GoldNe WIP getting
to the
after
forward
given
been
Micro
Medium NA Open NPI Survey
Field will
has
otherbe
revert
Case
the
team.
k from
w
GoldNe ed
feedbac
concern
getting
to the
after
Enterpri
Medium NA Open NPI WIP
Survey
Field forward
given
been
end……
will
has
otherbe
revert
w Case
the
team.
k from
ed
feedbac
concern
se GoldNe WIP getting
to the
after
forward
.…
given
been
Enterpri NA Open NPI Survey
Field end……
will
has
otherbe
revert
Case
the
team.
Corpora w
Platinu k from
ed
feedbac
concern
getting
to the
se NA Open NPI WIP
Survey after
forward
.…
given
been
end……
will
has
otherbe
te m Field revert
the
team.
k from
ed
feedbac
GoldNe WIP concern
getting
to the
after
forward
.…
given
Key NA Open NPI Survey
Field been
end……
will
otherbe
revert
the
team.
w
GoldNe k from
ed
feedbac
concern
getting
to the
Micro NA Open NPI WIP
Survey after
forward
.…
given
end……
will
otherbe
Medium w Field krevert
the
team.
from
ed
feedbac
Platinu WIP concern
getting
to.…the
after
given
Enterpri NA Open NPI Survey
Field end……
will
otherbe
revert
the
team.
m
GoldNe k from
ed
feedbac
concern
getting
se
Micro NA Open NPI WIP
Survey after
.…
given
end……
will
otherbe
w Field krevert
the
team.
from
ed
feedbac
GoldNe WIP getting
after
.…
given
Micro NA Open NPI Survey
Field end……
will
otherbe
revert
the
team.
w
GoldNe k from
feedbac
getting
Micro NA Open NPI WIP
Survey after
.…
given
end……
will
otherbe
Medium w Field krevert
the
from
feedbac
GoldNe WIP getting
after
.…
given
Enterpri NA Open NPI Survey end……
will
other
thebe
w k from
feedbac
getting
se WIP after
.…
given
end……
kother
the
from
feedbac
getting
after
.…
end……
other
the
k from
feedbac
getting
.…
end……
kother
the
from
feedbac
.…
end……
kother
the
from
.…
end……
other
the
.…
end……
other
.…
end……
.…
Days Ageing

25 >15 Days
25 >15 Days
25 >15 Days
25 >15 Days
25 >15 Days
17 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
16 >15 Days
15 8-15 Days
14 8-15 Days
12 8-15 Days
11 8-15 Days
4 4-7 Days
7 4-7 Days
7 4-7 Days
7 4-7 Days
7 4-7 Days
5 4-7 Days
5 4-7 Days
4 4-7 Days
4 4-7 Days
4 4-7 Days
3 3 Day
3 3 Day
3 3 Day
3 3 Day
3 3 Day
3 3 Day
2 2 Day
2 2 Day
2 2 Day
2 2 Day
1 1 Day
1 1 Day
1 1 Day
1 1 Day
0 0 Day
0 0 Day
0 0 Day
0 0 Day